Junior Technical Writer - Banking/remote Are you a passionate and confident Junior Technical Writer (Cyber security) ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Junior Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Junior Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. Ideally you will have experience in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer, you will create effective and impactful: - Technical documentation, - User manuals/guidelines, - Brochures, - Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
01/05/2024
Project-based
Junior Technical Writer - Banking/remote Are you a passionate and confident Junior Technical Writer (Cyber security) ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Junior Technical Writer to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. We are seeking a Junior Technical Writer to join the bank's Cybersecurity Education and Awareness team to design and deliver clear and effective documentation and communications across several projects of varying complexity. Ideally you will have experience in a technical field such as cybersecurity, software development, or engineering, and is confident working with stakeholders at all levels to gather requirements and translate complex processes and information into accurate, engaging, and digestible content. Responsibilities Work closely with the Senior Technical Writer, you will create effective and impactful: - Technical documentation, - User manuals/guidelines, - Brochures, - Documentation packs, Actively engage with relevant stakeholders and teams to understand projects and their impact. Gather information from subject matter experts to create accurate, accessible, and engaging content to brand and communication guidelines. Create reusable, easy to maintain templates across a range of documentation and content types, including Intranet portals, product catalogues, and presentations. Knowledge, Qualifications & Experience Required skills and qualifications: Must: Minimum of 3 years of experience as technical writer. Must: Excellent spoken and written English with a keen eye for detail. Must: Rapidly grasp complex processes and translate them into accurate and simple content. Minimum of 5 years of experience in the IT industry. Functional understanding of designing and writing for neurodiverse audiences. A flexible, enthusiastic, and accessible team member, calm under pressure, keen to share knowledge, introduce ideas, and assist the team when needed. Good to have skillsets: Use of a project and task management tool such as JIRA or Understanding of process and workflow optimisation. A certification in technical writing. Functional understanding of CSS and HTML, and a development language such as JavaScript. Functional understanding of project, software, UI/UX, and documentation development life cycles. Strong project, prioritisation, and stakeholder management across concurrent projects. Remote working. Please apply now for immediate consideration.
Ideal location - East London Salary - £25000 - £27000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: medium size van + Parking cards and Fuel cards + Pension Start date - ASAP We have an exciting opportunity for a field service engineer to join a blue chip organisation on a permanent basis in East London. * Travel between a wide variety of customer sites to provide IT Support Services to meet contractual requirements * Provide support services for a range of IT equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems * Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment * Obtain/maintain a set of vendor certifications as required to perform the role * Follow documented procedures and provide constructive feedback for continuous improvement * Always adhere to safety and electric static discharge (ESD) precautions * Complete all relevant documentation and provide quality updates as required for each site visit in timely manner as set out * Participate in the on-call rota which includes mornings, evenings and weekends (on call allowances apply) * Providing support services into the wider teams within the Integrated Technology Solutions department * Demonstrate flexibility to work overtime to meet the contractual needs of the client, when necessary. Overtime rates apply Qualifications Skills and Experience * Experience with installing, troubleshooting, and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals * Ability to install and configure software as per customer requirements * Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP * Good all-round understanding of hardware maintenance/break-fix * Hold a full UK Driving Licence * Essential to obtain/hold UK security clearances such as SC and NPPV3 as required to attend external and varied customer base * Quality focused with excellent attention to detail * Capable of working independently and remotely on a wide range of products * Methodical and quality-minded with a right-first time approach to all work but able to recognise when to request support * Passionate, professional, with a 'can-do' attitude who works on own initiative or as a team towards agreed common goals. * Results-oriented with a track record of success for achieving and exceeding goals * Physical strength and dexterity to carry IT equipment and work in awkward or tight spaces * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * Hardware Break fix experience * Would suit an ambitions engineer wanting to get a foot on the ladder of Field services break fix (chance to train up and become a Senior Engineer) * Driving is a big part of the job - Full UK Manual Driving licence required "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
01/05/2024
Full time
Ideal location - East London Salary - £25000 - £27000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: medium size van + Parking cards and Fuel cards + Pension Start date - ASAP We have an exciting opportunity for a field service engineer to join a blue chip organisation on a permanent basis in East London. * Travel between a wide variety of customer sites to provide IT Support Services to meet contractual requirements * Provide support services for a range of IT equipment including but not limited to PCs, laptops, tablets, printers, peripherals and point of sales systems * Perform on site installations and troubleshooting on a wide range of products in a software or hardware environment * Obtain/maintain a set of vendor certifications as required to perform the role * Follow documented procedures and provide constructive feedback for continuous improvement * Always adhere to safety and electric static discharge (ESD) precautions * Complete all relevant documentation and provide quality updates as required for each site visit in timely manner as set out * Participate in the on-call rota which includes mornings, evenings and weekends (on call allowances apply) * Providing support services into the wider teams within the Integrated Technology Solutions department * Demonstrate flexibility to work overtime to meet the contractual needs of the client, when necessary. Overtime rates apply Qualifications Skills and Experience * Experience with installing, troubleshooting, and fixing a variety of hardware devices including end user computing, PCs, laptops, tablets, printer & peripherals * Ability to install and configure software as per customer requirements * Hold relevant and current vendor certifications such as Dell, Lenovo, IBM & HP * Good all-round understanding of hardware maintenance/break-fix * Hold a full UK Driving Licence * Essential to obtain/hold UK security clearances such as SC and NPPV3 as required to attend external and varied customer base * Quality focused with excellent attention to detail * Capable of working independently and remotely on a wide range of products * Methodical and quality-minded with a right-first time approach to all work but able to recognise when to request support * Passionate, professional, with a 'can-do' attitude who works on own initiative or as a team towards agreed common goals. * Results-oriented with a track record of success for achieving and exceeding goals * Physical strength and dexterity to carry IT equipment and work in awkward or tight spaces * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * Hardware Break fix experience * Would suit an ambitions engineer wanting to get a foot on the ladder of Field services break fix (chance to train up and become a Senior Engineer) * Driving is a big part of the job - Full UK Manual Driving licence required "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Software Engineer - Cloud/Opensource Central London/Hybrid Competitive Salary - £85,000 - £125,000 negotiable depending on experience plus full benefits package including attractive Bonus & Equity Overview An exciting opportunity to join an ambitious Cloud Technology organisation expanding their UK engineering team developing next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal profiles would be for a senior and a mid-level engineer with a background in distributed systems (Senior - 10-20 years/Mid Level -5-10 years). Work on building Virtual Machine offering as part of the Compute team. Ideal background is someone who has virtual machines or virtual networking experience but open to consider all strong engineers with a background in distributed systems. Technical Knowledge Required: Strong background in distributed systems and Linux systems engineering Coding in programming languages such as C, C++, Golang or Rust. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate etc. Hands-on exp. with IaC tools and automation, such as Terraform, Ansible, or Helm. Active engagement or contributions to the open-source community. Familiarity with software build processes and secure supply systems, like Bazel or OpenSSF. The role You will have an opportunity to team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency-this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks Seamlessly integrate and upkeep open-source components within their evolving tech stack. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
01/05/2024
Full time
Software Engineer - Cloud/Opensource Central London/Hybrid Competitive Salary - £85,000 - £125,000 negotiable depending on experience plus full benefits package including attractive Bonus & Equity Overview An exciting opportunity to join an ambitious Cloud Technology organisation expanding their UK engineering team developing next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal profiles would be for a senior and a mid-level engineer with a background in distributed systems (Senior - 10-20 years/Mid Level -5-10 years). Work on building Virtual Machine offering as part of the Compute team. Ideal background is someone who has virtual machines or virtual networking experience but open to consider all strong engineers with a background in distributed systems. Technical Knowledge Required: Strong background in distributed systems and Linux systems engineering Coding in programming languages such as C, C++, Golang or Rust. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate etc. Hands-on exp. with IaC tools and automation, such as Terraform, Ansible, or Helm. Active engagement or contributions to the open-source community. Familiarity with software build processes and secure supply systems, like Bazel or OpenSSF. The role You will have an opportunity to team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency-this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks Seamlessly integrate and upkeep open-source components within their evolving tech stack. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
Senior Network Engineer + £40,000 - £50,000 + Remote + Must hold right to work What you will be responsible for: Supporting in the deployment and management of our FTTP Networks; Working with engineers in the field with issues escalated from other members of the team; Creating high quality Network documentation from new and existing Networks; Handling Network issues within the Network Operations Team and across the FTTP Network Estate; Management of a team of Network Engineers working on the FTTP Estate; Assisting our Network Architecture team in the integration of acquisition Networks; Creating HLD and LLD's for Network deployments based on standard architecture design guidelines; Continually improve and develop Network processes, making them more efficient; Act as senior escalation point to the Network Operations Team members; Manage projects from technical side; and, Contribute/improve Network monitoring and operational excellence What we are looking for A good understanding of L2/L3 networking, PON Networks and experience working with ADTRAN and Juniper Hardware. We would also expect you to have experience in the following: At least five year's experience within a similar role would be preferred; FWA multivendor knowledge and experience is critical to this role in particular on Ubiquity, Mikrotik, Zyxel, TP-Link, Radwin, Siklu, and Cambium. Excellent understanding of access technologies with an emphasis on GPON, XGS-PON; Strong experience with Network Monitoring platforms, such as LibreNMS, Icinga, PRTG, Nagios, etc.; Routing; BGP, OSPF; VLAN's, PPP, Tunnelling; AAA; RADIUS; DNS; Strong analytical skills with proven problem-solving ability; Proven ability to operate in high-pressure situations; Proven ability to work well independently and on a team; Successfully able to handle multiple competing priorities; High level of discipline while displaying a high degree of flexibility and professionalism; and, Strong written and verbal communication skills What we desire A telecommunications degree; Experience with Linux Debian based systems; Knowledge of routing protocols; Linux Shell; Driving license; Fibre knowledge; and, Network certifications like CCNP, JNCIS, etc.
01/05/2024
Full time
Senior Network Engineer + £40,000 - £50,000 + Remote + Must hold right to work What you will be responsible for: Supporting in the deployment and management of our FTTP Networks; Working with engineers in the field with issues escalated from other members of the team; Creating high quality Network documentation from new and existing Networks; Handling Network issues within the Network Operations Team and across the FTTP Network Estate; Management of a team of Network Engineers working on the FTTP Estate; Assisting our Network Architecture team in the integration of acquisition Networks; Creating HLD and LLD's for Network deployments based on standard architecture design guidelines; Continually improve and develop Network processes, making them more efficient; Act as senior escalation point to the Network Operations Team members; Manage projects from technical side; and, Contribute/improve Network monitoring and operational excellence What we are looking for A good understanding of L2/L3 networking, PON Networks and experience working with ADTRAN and Juniper Hardware. We would also expect you to have experience in the following: At least five year's experience within a similar role would be preferred; FWA multivendor knowledge and experience is critical to this role in particular on Ubiquity, Mikrotik, Zyxel, TP-Link, Radwin, Siklu, and Cambium. Excellent understanding of access technologies with an emphasis on GPON, XGS-PON; Strong experience with Network Monitoring platforms, such as LibreNMS, Icinga, PRTG, Nagios, etc.; Routing; BGP, OSPF; VLAN's, PPP, Tunnelling; AAA; RADIUS; DNS; Strong analytical skills with proven problem-solving ability; Proven ability to operate in high-pressure situations; Proven ability to work well independently and on a team; Successfully able to handle multiple competing priorities; High level of discipline while displaying a high degree of flexibility and professionalism; and, Strong written and verbal communication skills What we desire A telecommunications degree; Experience with Linux Debian based systems; Knowledge of routing protocols; Linux Shell; Driving license; Fibre knowledge; and, Network certifications like CCNP, JNCIS, etc.
Senior Software Engineer/Technical Lead Permanent Central London/Hybrid Excellent Salary (NEGOTIABLE) plus full benefits package including attractive Bonus & Equity Key Skills - Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Summary: An exciting opportunity to join an ambitious Cloud Technology organisation expanding the UK Engineering Centre as they embark on a significant greenfield initiative in the development of next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal candidate will be a Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Technical Knowledge Required: Proficiency in distributed systems and Linux systems engineering. Coding in programming languages such as C, C++, Golang or Rust. Experience working with and/or on virtual server technologies, virtual networking technologies, network programming. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate and the like. Hands-on with infrastructure-as-code tools and automation, such as Terraform, Ansible, or Helm. The role Tech Lead responsible for designing and creating their Virtual Machine and Virtual Network Service. Team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency - this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
01/05/2024
Full time
Senior Software Engineer/Technical Lead Permanent Central London/Hybrid Excellent Salary (NEGOTIABLE) plus full benefits package including attractive Bonus & Equity Key Skills - Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Summary: An exciting opportunity to join an ambitious Cloud Technology organisation expanding the UK Engineering Centre as they embark on a significant greenfield initiative in the development of next-generation cloud services. They are pre scale up so joining at this early stage, you will have the opportunity to significantly shape the codebase, drive the direction of future product development and collaborate closely together with other leaders in the field. The ideal candidate will be a Senior Software Engineer/Technical lead experienced in working with and/or on virtual server technologies, virtual networking technologies, network programming. Technical Knowledge Required: Proficiency in distributed systems and Linux systems engineering. Coding in programming languages such as C, C++, Golang or Rust. Experience working with and/or on virtual server technologies, virtual networking technologies, network programming. Experience in building and enhancing compute, storage, and data platforms with exposure to open source products like Kubernetes, Knative, Ceph, Rook, Cassandra, Spark, Nate and the like. Hands-on with infrastructure-as-code tools and automation, such as Terraform, Ansible, or Helm. The role Tech Lead responsible for designing and creating their Virtual Machine and Virtual Network Service. Team up with fellow engineers to craft tailored solutions meeting their unique challenges. Forge and refine tools that power team efficiency - this includes CI/CD, local development setups, build toolchains, and essential infrastructure. Plot the roadmap for software component development, aligning with team priorities and vision. Lead the charge in defining and achieving their technical benchmarks. Networking People (UK) is acting as an Employment Agency in relation to this vacancy.
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
01/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Onsite 5 days a week* A prestigious company is looking for a Sr. Oracle Fusion Business Analyst - Financials. This role is 70% functional and 30% technical. The BA will focus on configuration, implementation, and support of Oracle EBS R11i/R12 while focusing primarily on financial modules such as AR, AP, FA, GL, CM, etc. This person will upload data using FBDI and ADFdi. Responsibilities: Provide daily support for Oracle production, enhancement projects and lean initiatives related to Fusion Cloud and Oracle EBS. Facilitate business and systems analysis discussions and translate findings into clearly defined Business Requirements Document and Functional Design Document. Work with the development team in reviewing the Technical Design, validating to ensure the development delivers to the design. Demonstrated project management and presentation skills. Participate in System integration testing and User Acceptance testing with the business users to ensure a high-quality delivery. Research, design, configure, test, document, and manage implementation of system changes. Develop validation test plans, user and system procedures and training materials for customizations, upgrades, and patches. Provide expertise for IT projects and Oracle implementation support across the company; interface with all major business groups to implement business processes using Oracle. Provide technical resource support to users for various end user related tools. Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences. Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects. Re-engineer existing business system processes to leverage the capabilities of Fusion Cloud and other signature applications. Develop and conduct training sessions for internal and field personnel on Fusion Cloud. Qualifications: Bachelor's Degree Business Degree required Minimum 5 years of experience working with Fusion Cloud and Oracle EBS R11i/R12 primarily in Financials, experience in other areas like SCM a plus. required Strong working knowledge of Finance Modules - Accounts Receivable, Accounts Payable, Fixed Assets, General Ledger, Cash Management, Subledger Accounting, Tax, Customer Data Management and Project Portfolio Management. Strong experience in Fusion Cloud implementations and production support. Experience in data upload using FBDI and ADFdi. Ability to design and configure solutions based on changing business needs including documenting requirements and creating functional design specifications. Experience in creating reports using OTBI and BI Publisher. Experience in Fusion Analytics a plus.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
30/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
30/04/2024
Full time
Senior Analog Electronics Engineer - Unleash Your Creativity and Innovation Are you a passionate and skilled analog electronics engineer looking for an opportunity to make a real impact? Lynx is representing a leading technology company seeking a Senior Analog Electronics Engineer to join the team and drive the development of cutting-edge products. In this pivotal role, you will have the freedom to apply your expertise in analog electronics engineering to plan, lead, and execute design tasks with a high degree of independence. Our client encourages creativity and ingenuity in developing technical solutions to complex problems, and you will have the opportunity to work on a wide range of exciting projects. As a Senior Analog Electronics Engineer, you will: Be recognised as an expert in the field of analog electronics Independently formulate technically innovative ideas and approaches Advise and coach less senior engineers, reviewing work for technical accuracy and adequacy Plan and execute work packages, either individually or as a work package owner Collaborate with cross-functional teams and oversee work with development partners To excel in this role, you should possess: Strong expertise in analog design, including low noise amplifiers, op-amp selection, loop stability, discrete transistor circuits, power amplifiers, and filter design Experience with switch mode power supplies, focusing on low noise/EMI, high efficiency, and low power Proficiency in measurement and testing using oscilloscopes, spectrum analysers, vector network analysers, and thermal cameras Knowledge of EMC, radio, and safety regulations (eg, EN 300220, EN61000, EN55011, EN55022) Extensive experience in product development and schematic capture & circuit simulation Additional advantageous skills include: Processor interfacing (USB, I2C, SPI, RS232/485) Digital Signal Processing and mathematical modelling Understanding of ADC/DAC types, usage, and design Experience with battery-powered devices and chargers PCB layout skills and the ability to lead technical teams Qualifications: BSc, BEng, or HND (or equivalent) in analog electronics engineering or a related field MSc, CEng, MIET (or equivalent) is preferred To apply, please submit your CV highlighting your relevant experience and accomplishments. Our client offers competitive compensation, comprehensive benefits, and opportunities for growth and development. Don't miss this exciting opportunity to make your mark in the world of analog electronics engineering Apply now!
Senior Electrical Engineer - Hybrid - Stafford VIQU has partnered with a leading consultancy who deliver critical projects in energy, water, renewables, and manufacturing, with this role being part of the Energy team. Our client is recruiting for a Senior Electrical Engineer to oversee the full E, C & I design and implementation life cycle. The successful Senior Electrical Engineer will work on projects primarily within thermal and hydro power generation. Please note that this is a hybrid role, with 3 days per week required onsite in Stafford. Key skills & responsibilities for the Senior Electrical Engineer: Strong background within Electrical Engineering and E & I Installations Oversee full life cycle design process this includes: Creating designs from customer supplied specifications Supporting Site Acceptance Testing/Commissioning phase Experience within: Control systems within energy/utilities sector Control panel design build Field cabling systems AutoCAD Electrical Documentation to support project delivery (eg Functional Design Specification (FDS), Test Documentation, Manuals etc.) Site surveys, prep Health & Safety documentation Strong communication skills Experience with one of the following would be desirable: Rockwell (ControlLogix) Siemens (PC7S TIA Portal) Schneider (M580 M340) Role details: Job role: Senior Electrical Engineer Job type: Contract Duration: 12 months' contract Rate: £50 - £55 per hour IR35 status: Inside IR35 Location: Hybrid - Stafford To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone , by exploring the VIQU IT Recruitment website .
30/04/2024
Project-based
Senior Electrical Engineer - Hybrid - Stafford VIQU has partnered with a leading consultancy who deliver critical projects in energy, water, renewables, and manufacturing, with this role being part of the Energy team. Our client is recruiting for a Senior Electrical Engineer to oversee the full E, C & I design and implementation life cycle. The successful Senior Electrical Engineer will work on projects primarily within thermal and hydro power generation. Please note that this is a hybrid role, with 3 days per week required onsite in Stafford. Key skills & responsibilities for the Senior Electrical Engineer: Strong background within Electrical Engineering and E & I Installations Oversee full life cycle design process this includes: Creating designs from customer supplied specifications Supporting Site Acceptance Testing/Commissioning phase Experience within: Control systems within energy/utilities sector Control panel design build Field cabling systems AutoCAD Electrical Documentation to support project delivery (eg Functional Design Specification (FDS), Test Documentation, Manuals etc.) Site surveys, prep Health & Safety documentation Strong communication skills Experience with one of the following would be desirable: Rockwell (ControlLogix) Siemens (PC7S TIA Portal) Schneider (M580 M340) Role details: Job role: Senior Electrical Engineer Job type: Contract Duration: 12 months' contract Rate: £50 - £55 per hour IR35 status: Inside IR35 Location: Hybrid - Stafford To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone , by exploring the VIQU IT Recruitment website .
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
30/04/2024
Full time
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
30/04/2024
Full time
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
30/04/2024
Full time
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
30/04/2024
Full time
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Senior Infrastructure Engineer required by a global financial services firm to oversee the management of Microsoft 365 Enterprise operations, including Active Directory, Exchange, SharePoint/OneDrive, and other Microsoft cloud computing services. You will be responsible for ensuring the smooth functioning and optimization of our Microsoft 365 environment, providing technical expertise. Essential Requirements: * Bachelor's degree in Computer Science, Information Technology, or a related field. * Proven experience in managing and administering Microsoft 365 services, including Active Directory, Exchange, and OneDrive. * Strong knowledge of Microsoft cloud computing technologies and services. * Familiarity with ITIL best practices and service management principles. * Excellent troubleshooting and problem-solving skills. * Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. * High attention to detail and ability to prioritize and manage multiple tasks. * Microsoft certifications such as MCSA: Office 365 or MCSE: Productivity Solutions Expert are preferred. This exciting professional opportunity offers a tax-free annual salary of circa £80-100k plus excellent benefits. The client will arrange all necessary working permits and documents but a degree is a mandatory requirement for the work permit. This is an English-speaking environment and preference will be given to candidates whose first language is English.
30/04/2024
Full time
Senior Infrastructure Engineer required by a global financial services firm to oversee the management of Microsoft 365 Enterprise operations, including Active Directory, Exchange, SharePoint/OneDrive, and other Microsoft cloud computing services. You will be responsible for ensuring the smooth functioning and optimization of our Microsoft 365 environment, providing technical expertise. Essential Requirements: * Bachelor's degree in Computer Science, Information Technology, or a related field. * Proven experience in managing and administering Microsoft 365 services, including Active Directory, Exchange, and OneDrive. * Strong knowledge of Microsoft cloud computing technologies and services. * Familiarity with ITIL best practices and service management principles. * Excellent troubleshooting and problem-solving skills. * Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. * High attention to detail and ability to prioritize and manage multiple tasks. * Microsoft certifications such as MCSA: Office 365 or MCSE: Productivity Solutions Expert are preferred. This exciting professional opportunity offers a tax-free annual salary of circa £80-100k plus excellent benefits. The client will arrange all necessary working permits and documents but a degree is a mandatory requirement for the work permit. This is an English-speaking environment and preference will be given to candidates whose first language is English.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
We are seeking a highly skilled Senior Python Programmer with expertise in machine learning (ML) data wrangling, interfacing, and automation. General Responsibilities The ideal candidate will be proficient in building robust data pipelines and automating complex tasks to support ML initiatives. They will have a keen understanding of observability principles and possess hands-on experience with AWS, Linux, and preferably Kubernetes and Argo. Responsibilities: - Develop and maintain robust data pipelines for ML data wrangling, interfacing, and automation. - Implement automation solutions to streamline data processing and model deployment workflows. - Ensure observability and monitoring of systems, providing insights into performance and reliability. - Utilize AWS services such as S3, Lambda, and networking components for data storage, processing, and permissions management. - Collaborate with DevOps teams to deploy and manage applications in Linux environments. - Support Kubernetes and Argo workflows for scalable and efficient ML model training and deployment. - Manage AWS permissions and network configurations to ensure data security and compliance. - Maintain version control of codebase using Git and enforce best practices for code documentation and production readiness. - Collaborate with data scientists to develop small UI tools for querying data from databases and AWS S3. Requirements : - Bachelor's or Master's degree in Computer Science, Engineering, or related field. - Proficiency in Python programming language with a focus on ML data wrangling and automation. - Strong experience with AWS services, including S3, Lambda, networking, and permissions management. - Hands-on experience with Linux environments and Shell Scripting. - Good to have pharmaceutical experience Working remotly and on site in Belgium for the occasional meeting. 6 months + extension
29/04/2024
Project-based
We are seeking a highly skilled Senior Python Programmer with expertise in machine learning (ML) data wrangling, interfacing, and automation. General Responsibilities The ideal candidate will be proficient in building robust data pipelines and automating complex tasks to support ML initiatives. They will have a keen understanding of observability principles and possess hands-on experience with AWS, Linux, and preferably Kubernetes and Argo. Responsibilities: - Develop and maintain robust data pipelines for ML data wrangling, interfacing, and automation. - Implement automation solutions to streamline data processing and model deployment workflows. - Ensure observability and monitoring of systems, providing insights into performance and reliability. - Utilize AWS services such as S3, Lambda, and networking components for data storage, processing, and permissions management. - Collaborate with DevOps teams to deploy and manage applications in Linux environments. - Support Kubernetes and Argo workflows for scalable and efficient ML model training and deployment. - Manage AWS permissions and network configurations to ensure data security and compliance. - Maintain version control of codebase using Git and enforce best practices for code documentation and production readiness. - Collaborate with data scientists to develop small UI tools for querying data from databases and AWS S3. Requirements : - Bachelor's or Master's degree in Computer Science, Engineering, or related field. - Proficiency in Python programming language with a focus on ML data wrangling and automation. - Strong experience with AWS services, including S3, Lambda, networking, and permissions management. - Hands-on experience with Linux environments and Shell Scripting. - Good to have pharmaceutical experience Working remotly and on site in Belgium for the occasional meeting. 6 months + extension
We are seeking a highly skilled Senior Rust Developer with experience in large-scale image data processing and automation. General Responsibilities The ideal candidate will possess a strong background in Rust programming language, coupled with proficiency in machine learning, GPU acceleration, and cloud computing technologies, particularly AWS EMR. Additionally, expertise in Linux environments, web development using React.js, are essential for this role. The candidate should also demonstrate proficiency in AWS services, particularly AWS S3, AWS Lambda, networking, permissions management, and observability tools. The role involves not only developing robust, efficient code but also ensuring seamless deployment, maintenance, and support of production systems. Experience in database management, website authentication, HTTPS certificates, and adherence to best practices for data archiving are highly desirable. Responsibilities: Collaborate in developing, improving, and maintaining high-performance Rust applications for large-scale image data processing and automation. Implement best practices for data archiving, ensuring compliance with regulatory requirements and business needs. Manage databases used in production systems, ensuring data integrity, performance, and security. Implement website authentication mechanisms and manage HTTPS certificates for secure communication. Utilize machine learning techniques and GPU acceleration to optimize image processing workflows. Collaborate with cross-functional teams to integrate image processing modules into web applications using React.js. Deploy, configure, and manage production systems on AWS, with a focus on AWS EMR for big data processing. Implement continuous integration and deployment pipelines using Jenkins for efficient code deployment. Ensure observability of systems through proper logging, monitoring, and alerting mechanisms. Manage AWS resources including S3 buckets, Lambda functions, networking configurations, and permissions. Document production code and architectural decisions to facilitate knowledge sharing and onboarding of new team members. Provide support and maintenance for production systems, troubleshooting issues and implementing timely resolutions. Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, or related field. - Extensive experience in Rust programming language, with a focus on large-scale data processing applications. - Proficiency in machine learning techniques and GPU acceleration for image processing tasks. - Strong background in Linux environments and Shell Scripting. - Solid understanding of web development principles, with hands-on experience in React.js. - Experience with code deployment tools such as Jenkins and version control systems like Git. - In-depth knowledge of AWS services, particularly EMR, S3, Lambda, networking, and permissions management. - Familiarity with observability tools for monitoring and logging production systems. - Experience with database management systems and website authentication mechanisms. - Excellent problem-solving skills and ability to work effectively in a collaborative team environment. - Good to have pharmaceutical experience Working remotely 6 months + extension
29/04/2024
Project-based
We are seeking a highly skilled Senior Rust Developer with experience in large-scale image data processing and automation. General Responsibilities The ideal candidate will possess a strong background in Rust programming language, coupled with proficiency in machine learning, GPU acceleration, and cloud computing technologies, particularly AWS EMR. Additionally, expertise in Linux environments, web development using React.js, are essential for this role. The candidate should also demonstrate proficiency in AWS services, particularly AWS S3, AWS Lambda, networking, permissions management, and observability tools. The role involves not only developing robust, efficient code but also ensuring seamless deployment, maintenance, and support of production systems. Experience in database management, website authentication, HTTPS certificates, and adherence to best practices for data archiving are highly desirable. Responsibilities: Collaborate in developing, improving, and maintaining high-performance Rust applications for large-scale image data processing and automation. Implement best practices for data archiving, ensuring compliance with regulatory requirements and business needs. Manage databases used in production systems, ensuring data integrity, performance, and security. Implement website authentication mechanisms and manage HTTPS certificates for secure communication. Utilize machine learning techniques and GPU acceleration to optimize image processing workflows. Collaborate with cross-functional teams to integrate image processing modules into web applications using React.js. Deploy, configure, and manage production systems on AWS, with a focus on AWS EMR for big data processing. Implement continuous integration and deployment pipelines using Jenkins for efficient code deployment. Ensure observability of systems through proper logging, monitoring, and alerting mechanisms. Manage AWS resources including S3 buckets, Lambda functions, networking configurations, and permissions. Document production code and architectural decisions to facilitate knowledge sharing and onboarding of new team members. Provide support and maintenance for production systems, troubleshooting issues and implementing timely resolutions. Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, or related field. - Extensive experience in Rust programming language, with a focus on large-scale data processing applications. - Proficiency in machine learning techniques and GPU acceleration for image processing tasks. - Strong background in Linux environments and Shell Scripting. - Solid understanding of web development principles, with hands-on experience in React.js. - Experience with code deployment tools such as Jenkins and version control systems like Git. - In-depth knowledge of AWS services, particularly EMR, S3, Lambda, networking, and permissions management. - Familiarity with observability tools for monitoring and logging production systems. - Experience with database management systems and website authentication mechanisms. - Excellent problem-solving skills and ability to work effectively in a collaborative team environment. - Good to have pharmaceutical experience Working remotely 6 months + extension
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Overview Our client is a leader in their field, headquartered in Cambridgeshire, with over 3000 + employees worldwide. They provide cutting-edge technologies and systems to companies globally. They are currently on the hunt for a Senior Electronics Design Engineer to join the team. The ideal individual will be creative and technically gifted, being able to create technical solutions for design requirements. Key Responsibilities for the Senior Electronics Design Engineer: Creation of technical concepts and solutions to solve and meet internal design requirements. Design of Electronics, Firmware and Software to support the development of new Technologies. Root cause analysis and resolution of complex multi-domain issues of prototype systems. Documentation of designs and test results for hand over to new product development. Key Skills for the Senior Electronics Design Engineer: Significant Electronic Design experience in analogue electronic design/digital electronic design. Design verification and functional test software development, experience in C++, Arduino, Raspberry Pi and simple GUI. Able to adequately express technical matters orally and in writing. Teamwork within multi-functional.
29/04/2024
Full time
Overview Our client is a leader in their field, headquartered in Cambridgeshire, with over 3000 + employees worldwide. They provide cutting-edge technologies and systems to companies globally. They are currently on the hunt for a Senior Electronics Design Engineer to join the team. The ideal individual will be creative and technically gifted, being able to create technical solutions for design requirements. Key Responsibilities for the Senior Electronics Design Engineer: Creation of technical concepts and solutions to solve and meet internal design requirements. Design of Electronics, Firmware and Software to support the development of new Technologies. Root cause analysis and resolution of complex multi-domain issues of prototype systems. Documentation of designs and test results for hand over to new product development. Key Skills for the Senior Electronics Design Engineer: Significant Electronic Design experience in analogue electronic design/digital electronic design. Design verification and functional test software development, experience in C++, Arduino, Raspberry Pi and simple GUI. Able to adequately express technical matters orally and in writing. Teamwork within multi-functional.