Description: ServiceNow Developer Background : We are looking for an experienced ServiceNow Developer who has strong knowledge of the ServiceNow platform. The successful candidate will join the ServiceNow Engineering team and work in a fast-paced, agile, and collaborative environment where their contribution will have a direct impact on the organisation. The successful candidate will have a proven track record implementing ServiceNow and supporting and operating the platform on a day-to-day basis and will help us design and implement new processes and functionalities. The ServiceNow Developer will bring technical expertise developing new features, configuring processes, and implementing new modules in ServiceNow. We are looking for a candidate with hands-on experience implementing and developing features and integrating with other systems who is used to working in an agile, fast-paced, and collaborative environment. Perfect candidate: An experienced ServiceNow Developer with good technical knowledge of the ServieNow platform and who can develop solutions, understands how the platform works and how to build things on the platform. General Information: Start date: ASAP Latest start date: end July 2024 End date: 12 months Extension: possible Work location: Basel Workload: 100% Tasks & Responsibilities: Implement complex functionalities to meet business requirements Understand business requirements and translate them into technical solutions Integrate ServiceNow platform with other systems Participate in the design discussions and architectural decisions Maintain and support the existing processes Manage the development life cycle and deployments between ServiceNow instances Participate in ServiceNow major upgrades Produce technical documentation Must haves: Minimum 6 years' experience as IT developer with minimum 2 years' experience with ServiceNow. Excellent technical knowledge of the ServiceNow platform, including experience with at least three ServiceNow modules, especially ITSM, ITOM, SPM, HRSD, SecOps, and CSM Strong development skills to implement integrations between ServiceNow and other internal systems using tools, technologies, and protocols such as MID Server, REST, ODBC, LDAP, SOAP, etc Strong knowledge of ServiceNow front- and Back End capabilities, including web technologies such as JavaScript, HTML and CSS In depth knowledge of Client Scripts, Business Rules, UI policies, Validation Scripts and Background Scripts in ServiceNow Solid understanding of the full software development life cycle including business requirements analysis, design, testing and deployment Interpersonal skills: Excellent communication skills (verbal and written) Excellent team player and ability to collaborate with team members and business counterparts Nice to have: Bachelor degree in IT or related field desirable Experience with coordinating ServiceNow major upgrades, resolving conflicts between ServiceNow instances and providing general guidance and good practices to keep all environments in a good shape. Solid experience in configuring forms, tables, lists, notifications, and core components such as workflow editor and flow designer Certification as ServiceNow certified system administrator is an advantage Job Title: ServiceNow Developer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
14/05/2024
Project-based
Description: ServiceNow Developer Background : We are looking for an experienced ServiceNow Developer who has strong knowledge of the ServiceNow platform. The successful candidate will join the ServiceNow Engineering team and work in a fast-paced, agile, and collaborative environment where their contribution will have a direct impact on the organisation. The successful candidate will have a proven track record implementing ServiceNow and supporting and operating the platform on a day-to-day basis and will help us design and implement new processes and functionalities. The ServiceNow Developer will bring technical expertise developing new features, configuring processes, and implementing new modules in ServiceNow. We are looking for a candidate with hands-on experience implementing and developing features and integrating with other systems who is used to working in an agile, fast-paced, and collaborative environment. Perfect candidate: An experienced ServiceNow Developer with good technical knowledge of the ServieNow platform and who can develop solutions, understands how the platform works and how to build things on the platform. General Information: Start date: ASAP Latest start date: end July 2024 End date: 12 months Extension: possible Work location: Basel Workload: 100% Tasks & Responsibilities: Implement complex functionalities to meet business requirements Understand business requirements and translate them into technical solutions Integrate ServiceNow platform with other systems Participate in the design discussions and architectural decisions Maintain and support the existing processes Manage the development life cycle and deployments between ServiceNow instances Participate in ServiceNow major upgrades Produce technical documentation Must haves: Minimum 6 years' experience as IT developer with minimum 2 years' experience with ServiceNow. Excellent technical knowledge of the ServiceNow platform, including experience with at least three ServiceNow modules, especially ITSM, ITOM, SPM, HRSD, SecOps, and CSM Strong development skills to implement integrations between ServiceNow and other internal systems using tools, technologies, and protocols such as MID Server, REST, ODBC, LDAP, SOAP, etc Strong knowledge of ServiceNow front- and Back End capabilities, including web technologies such as JavaScript, HTML and CSS In depth knowledge of Client Scripts, Business Rules, UI policies, Validation Scripts and Background Scripts in ServiceNow Solid understanding of the full software development life cycle including business requirements analysis, design, testing and deployment Interpersonal skills: Excellent communication skills (verbal and written) Excellent team player and ability to collaborate with team members and business counterparts Nice to have: Bachelor degree in IT or related field desirable Experience with coordinating ServiceNow major upgrades, resolving conflicts between ServiceNow instances and providing general guidance and good practices to keep all environments in a good shape. Solid experience in configuring forms, tables, lists, notifications, and core components such as workflow editor and flow designer Certification as ServiceNow certified system administrator is an advantage Job Title: ServiceNow Developer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
This is a fantastic opportunity for a Senior SAP EPM Consultant/Architect to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Senior SAP EPM Consultant/Architect UK Remote/Visits Client Sites as Required £100,000 Base Plus Benefits (Total Package Worth £110,000) Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP EPM Architect, you will occupy a senior role within the Consulting Practice with responsibility for the design and delivery of SAP Finance solutions that meets the needs of our customers in relation to accounting and financial close through to financial planning and analysis. You will work alongside the project management and delivery teams ensuring that your solutions align and integrate within contracted technical specifications and NDBS/client IT strategy to deliver the intended and expected results. Your consulting skills will be developed further within the EPM space, and you will become an integral part of our consulting team, helping to build key relationships, design and deliver best practice and custom solutions that resolve client technical challenges and ensure reference-able projects to provide the base for the development of the practice. About you: Essential: + Strong understanding of financial consolidation and statutory reporting + Demonstrable experience in monthly and annual financial reporting processes + Excellent understanding of accounting principles, financial & operational planning and management reporting processes + 5 - 10 years or equivalent of industry experience + Experience of managing delivery teams through complex SAP Finance EPM projects + Hold a Professional Accounting qualification + Fully conversant with SAP EPM solutions, specifically SAP Analytics Cloud for Planning, SAP Group Reporting and SAP Business Planning and Consolidation + Deep SAC Planning or equivalent solution experience In-depth skills on configuring Planning models, advanced formulas, data actions, calendar, BW/Datasphere Datamodelling, story creation for reporting and planning and analytics application Nice to Have: + SAP BPC experience + Experience developing planning and consolidation models + SAP FICO experience + SAP BW experience + Good understanding of cross module integration with other SAP solutions such as ECC modules. Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
14/05/2024
Full time
This is a fantastic opportunity for a Senior SAP EPM Consultant/Architect to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. *Candidates must be able to work in the UK without restrictions.* Role Info: Senior SAP EPM Consultant/Architect UK Remote/Visits Client Sites as Required £100,000 Base Plus Benefits (Total Package Worth £110,000) Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP EPM Architect, you will occupy a senior role within the Consulting Practice with responsibility for the design and delivery of SAP Finance solutions that meets the needs of our customers in relation to accounting and financial close through to financial planning and analysis. You will work alongside the project management and delivery teams ensuring that your solutions align and integrate within contracted technical specifications and NDBS/client IT strategy to deliver the intended and expected results. Your consulting skills will be developed further within the EPM space, and you will become an integral part of our consulting team, helping to build key relationships, design and deliver best practice and custom solutions that resolve client technical challenges and ensure reference-able projects to provide the base for the development of the practice. About you: Essential: + Strong understanding of financial consolidation and statutory reporting + Demonstrable experience in monthly and annual financial reporting processes + Excellent understanding of accounting principles, financial & operational planning and management reporting processes + 5 - 10 years or equivalent of industry experience + Experience of managing delivery teams through complex SAP Finance EPM projects + Hold a Professional Accounting qualification + Fully conversant with SAP EPM solutions, specifically SAP Analytics Cloud for Planning, SAP Group Reporting and SAP Business Planning and Consolidation + Deep SAC Planning or equivalent solution experience In-depth skills on configuring Planning models, advanced formulas, data actions, calendar, BW/Datasphere Datamodelling, story creation for reporting and planning and analytics application Nice to Have: + SAP BPC experience + Experience developing planning and consolidation models + SAP FICO experience + SAP BW experience + Good understanding of cross module integration with other SAP solutions such as ECC modules. Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Technical Architect (SC Cleared) Permanent Corsham (Hybrid) £90,000 - £95,000 (DOE) + Benefits Technical Architect needed with active SC Security Clearance and Identity and Access Management (IDM/IAM) experience. Start ASAP ideally in May/June 2024. Working on a hybrid remote basis from Corsham, Wiltshire. Working 2 days/week on-site with the option to work remotely for rest of the time. A chance to work with a leading global IT transformation business on a large-scale IT modernisation programmes for Government clients. Key experience + tasks would include: Delivering large-scale Identity & Access Management architecture solutions ideally for Central Government/GOV.UK projects. Leading the technical design of systems and services, communicating design decisions + resolving complex technical challenges. Strong Identity & Access Management domain experience, including authentication protocols, OAuth, SAML, OpenID Connect + account life cycles. Java application stacks, REST APIs, Linux Virtual Server environments, Cloud (AWS/Azure), IP Networking, DNS certificates, port configuration + Firewalls. Technical governance and assurance for digital identity architecture solutions + working closely with key stakeholders and 3rd party suppliers. Assimilating vendor product integration requirements + making technical design and technical decisions for both off-the-shelf and custom Java components. Technical Environment: IDM, IAM, Java, micro-services, APIs, open-source, DevSecOps teams, Agile, Scrum, BDD, TDD, Kanban.
14/05/2024
Full time
Technical Architect (SC Cleared) Permanent Corsham (Hybrid) £90,000 - £95,000 (DOE) + Benefits Technical Architect needed with active SC Security Clearance and Identity and Access Management (IDM/IAM) experience. Start ASAP ideally in May/June 2024. Working on a hybrid remote basis from Corsham, Wiltshire. Working 2 days/week on-site with the option to work remotely for rest of the time. A chance to work with a leading global IT transformation business on a large-scale IT modernisation programmes for Government clients. Key experience + tasks would include: Delivering large-scale Identity & Access Management architecture solutions ideally for Central Government/GOV.UK projects. Leading the technical design of systems and services, communicating design decisions + resolving complex technical challenges. Strong Identity & Access Management domain experience, including authentication protocols, OAuth, SAML, OpenID Connect + account life cycles. Java application stacks, REST APIs, Linux Virtual Server environments, Cloud (AWS/Azure), IP Networking, DNS certificates, port configuration + Firewalls. Technical governance and assurance for digital identity architecture solutions + working closely with key stakeholders and 3rd party suppliers. Assimilating vendor product integration requirements + making technical design and technical decisions for both off-the-shelf and custom Java components. Technical Environment: IDM, IAM, Java, micro-services, APIs, open-source, DevSecOps teams, Agile, Scrum, BDD, TDD, Kanban.
A London based University is seeking to recruit a Student System Lead on a permanent basis to manage and lead a small growing team of SITS Developers. This is an exciting role that offers you the opportunity to play a pivotal role in leading digital innovation at the University. The main priority of your role is to provide support for, construct and incorporate modern technology-based solutions to ensure that the University's standard business operations operate efficiently. Additionally, the university is going through an exciting period of change internally with a new strategy and 2030 plan being rolled out. As the Student System Lead, your role entails contributing to a significant programme of digital transformation meaning you will gain exposure to new integrations and programmes of work. The Student System Lead will oversee the SITS student record system at the University, managing its development, configuration, build, and maintenance for security and resilience. The position involves supporting and improving SITS and e-Vision, enhancing data integrity and administrative efficiency as well as coordinating with the external service provider Tribal, managing requirements gathering, planning, testing, documentation, release processes, and supporting the project team with impact analysis and testing for new SITS developments. You will have at least five years of experience in a SITS-related role, looking to take on greater responsibilities and further your career. Your expertise includes a thorough understanding of the SITS architecture, eVision, and its integration with other systems. The Role: Ensure alignment of the SITS student record system with the university's long-term goals and educational standards through strategic oversight of its development, configuration, and maintenance. As a trusted advisor, provide expert guidance and support to academic and professional services departments to improve operational efficiency and system integration. Additionally, play a pivotal role in leading digital innovation at the University, shaping the university's future technology strategy and enhancing its position as a leader in educational excellence. What the University offers: An influential role in driving change, directly enhancing student experiences and operational efficiency through advanced technology Opportunities for career advancement in a supportive and forward-thinking environment Competitive remuneration and wider benefits package Excellent pension scheme and generous annual leave allowance Fully remote working if required If interested in this role, please apply ASAP and I will contact you to discuss the opportunity in more detail if suitable. Interviews will take place early June.
14/05/2024
Full time
A London based University is seeking to recruit a Student System Lead on a permanent basis to manage and lead a small growing team of SITS Developers. This is an exciting role that offers you the opportunity to play a pivotal role in leading digital innovation at the University. The main priority of your role is to provide support for, construct and incorporate modern technology-based solutions to ensure that the University's standard business operations operate efficiently. Additionally, the university is going through an exciting period of change internally with a new strategy and 2030 plan being rolled out. As the Student System Lead, your role entails contributing to a significant programme of digital transformation meaning you will gain exposure to new integrations and programmes of work. The Student System Lead will oversee the SITS student record system at the University, managing its development, configuration, build, and maintenance for security and resilience. The position involves supporting and improving SITS and e-Vision, enhancing data integrity and administrative efficiency as well as coordinating with the external service provider Tribal, managing requirements gathering, planning, testing, documentation, release processes, and supporting the project team with impact analysis and testing for new SITS developments. You will have at least five years of experience in a SITS-related role, looking to take on greater responsibilities and further your career. Your expertise includes a thorough understanding of the SITS architecture, eVision, and its integration with other systems. The Role: Ensure alignment of the SITS student record system with the university's long-term goals and educational standards through strategic oversight of its development, configuration, and maintenance. As a trusted advisor, provide expert guidance and support to academic and professional services departments to improve operational efficiency and system integration. Additionally, play a pivotal role in leading digital innovation at the University, shaping the university's future technology strategy and enhancing its position as a leader in educational excellence. What the University offers: An influential role in driving change, directly enhancing student experiences and operational efficiency through advanced technology Opportunities for career advancement in a supportive and forward-thinking environment Competitive remuneration and wider benefits package Excellent pension scheme and generous annual leave allowance Fully remote working if required If interested in this role, please apply ASAP and I will contact you to discuss the opportunity in more detail if suitable. Interviews will take place early June.
On behalf of our client, an international financial service provider located in Prague, we are looking for an external resource with skills and abilities as stated below: IT Functional Analyst - System Requirements UML - BPMN (f/m/x) financial area Prague Tasks and responsibilities: Understanding of business concepts and requirements and translating them into clear system specifications for our clients new risk system . The specifications are created in the required format Communicate ideas clearly and act as a liaison between various business and IT teams Provide advice on expected functionality to the test teams Work independently on tasks but also be able to cooperate within analytical and project team Clearly communicate, challenge and be challenged about proposed solutions Mandatory skills and experiences: Experience in IT business and functional analysis Business and system requirements management, including gathering and elicitation Analytical and logical thinking to find best fitting long-term solutions Working proficiency and communication skills in English on daily basis Knowledge of financial markets (bonds, equities, interest rate swaps, futures, options) Knowledge of modelling languages, mainly UML, BPMN Ability to work with relational DB and basic knowledge of SQL A degree in a business subject, a technical/quantitative subject (Computer Science, Math/Physics, Engineering), or equivalent experience Ability to learn quickly and self-study challenging topics Optional Skills: Awareness of IT architecture, data modelling, cloud technologies Knowledge of no-SQL database technologies Experience with JIRA, Confluence Knowledge of Enterprise Architect, Bizzdesign Horizzon or similar tools Knowledge of big data management, no-SQL database technologies Knowledge of Archimate methodology Positive attitude to analytical and static mathematical Additional information: Start date of assignment: ASAP Initial contract duration: 31.12.2024 Degree of employment: Full-time Location: Prague Please let us know if this project is of interest to you and when you could be available. We are looking forward to your reply. Best regards, Andy GDPR: You are interested in this project and would like to send us your CV? Due to the General Data Protection Regulation (GDPR), we would like to ask you to give us your written consent to the permanent storage of your data in your email. We use your data exclusively for the purpose of our staffing activities. Of course, you have the right to information, correction, blocking or deletion of your data at any time. Template: I agree to the permanent storage of my data. I know that I have the right to information, correction, blocking or deletion and can revoke this consent at any time".
08/05/2024
Project-based
On behalf of our client, an international financial service provider located in Prague, we are looking for an external resource with skills and abilities as stated below: IT Functional Analyst - System Requirements UML - BPMN (f/m/x) financial area Prague Tasks and responsibilities: Understanding of business concepts and requirements and translating them into clear system specifications for our clients new risk system . The specifications are created in the required format Communicate ideas clearly and act as a liaison between various business and IT teams Provide advice on expected functionality to the test teams Work independently on tasks but also be able to cooperate within analytical and project team Clearly communicate, challenge and be challenged about proposed solutions Mandatory skills and experiences: Experience in IT business and functional analysis Business and system requirements management, including gathering and elicitation Analytical and logical thinking to find best fitting long-term solutions Working proficiency and communication skills in English on daily basis Knowledge of financial markets (bonds, equities, interest rate swaps, futures, options) Knowledge of modelling languages, mainly UML, BPMN Ability to work with relational DB and basic knowledge of SQL A degree in a business subject, a technical/quantitative subject (Computer Science, Math/Physics, Engineering), or equivalent experience Ability to learn quickly and self-study challenging topics Optional Skills: Awareness of IT architecture, data modelling, cloud technologies Knowledge of no-SQL database technologies Experience with JIRA, Confluence Knowledge of Enterprise Architect, Bizzdesign Horizzon or similar tools Knowledge of big data management, no-SQL database technologies Knowledge of Archimate methodology Positive attitude to analytical and static mathematical Additional information: Start date of assignment: ASAP Initial contract duration: 31.12.2024 Degree of employment: Full-time Location: Prague Please let us know if this project is of interest to you and when you could be available. We are looking forward to your reply. Best regards, Andy GDPR: You are interested in this project and would like to send us your CV? Due to the General Data Protection Regulation (GDPR), we would like to ask you to give us your written consent to the permanent storage of your data in your email. We use your data exclusively for the purpose of our staffing activities. Of course, you have the right to information, correction, blocking or deletion of your data at any time. Template: I agree to the permanent storage of my data. I know that I have the right to information, correction, blocking or deletion and can revoke this consent at any time".
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
08/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Role: SAP Basis Technical Consultant Location : Aldermaston, Reading (100% on site) IR35: Outside Rate: £61.60/hr (Ltd) MAX Duration: 18 Months Security Clearance: SC (Must be eligible for DV) Minimum Requirement: SAP Basis background Installing SAP BASIS technical support Strong stakeholder management skills at all levels (internal and external) Administrating the SAP system and working with auditors STRONG BASIS experience would be desirable. 2-3 implementations of SAP would be good Technical SAP experience would be beneficial. Very hands on role Understanding of other databases would be beneficial (Oracle)specifications. Qualifications: 10+ years of SAP Basis administration experience in large environments, preferably running SAP Business Suites including S/4 HANA. Proficiency in SAP system performance tuning and troubleshooting. At least 3 years of experience in monitoring and troubleshooting HANA and Oracle databases. Participation in a minimum of 2-3 implementations of SAP systems. Ability to take ownership of work activities and bring them to a timely and efficient conclusion. Effective communication skills, both written and verbal, with technical and non-technical multi-functional teams across regions. Proven problem-solving abilities and attention to detail. Led the implementation of SAP systems across multiple technical landscapes. Responsibilities: Provide Subject Matter Expert (SME) guidance and perform core BASIS activities such as systems/Servers' administration, transports management, Fiori launchpad configurations, web dispatcher/Router setup, high-availability, and disaster recovery setup, database administration, performance tuning, etc. Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software, and security. Install, configure, and maintain SAP systems. Provide technical support for SAP systems. Perform system upgrades and patches to ensure the system is up to date. Monitor and optimize system performance. Create and maintain technical documents and procedures. Collaborate with other teams to design, implement, and manage SAP systems. Participate in change management processes. Security Clearance: SC - CANDIDATE MUST BE ELIGIBLE FOR DV. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources
08/05/2024
Project-based
Role: SAP Basis Technical Consultant Location : Aldermaston, Reading (100% on site) IR35: Outside Rate: £61.60/hr (Ltd) MAX Duration: 18 Months Security Clearance: SC (Must be eligible for DV) Minimum Requirement: SAP Basis background Installing SAP BASIS technical support Strong stakeholder management skills at all levels (internal and external) Administrating the SAP system and working with auditors STRONG BASIS experience would be desirable. 2-3 implementations of SAP would be good Technical SAP experience would be beneficial. Very hands on role Understanding of other databases would be beneficial (Oracle)specifications. Qualifications: 10+ years of SAP Basis administration experience in large environments, preferably running SAP Business Suites including S/4 HANA. Proficiency in SAP system performance tuning and troubleshooting. At least 3 years of experience in monitoring and troubleshooting HANA and Oracle databases. Participation in a minimum of 2-3 implementations of SAP systems. Ability to take ownership of work activities and bring them to a timely and efficient conclusion. Effective communication skills, both written and verbal, with technical and non-technical multi-functional teams across regions. Proven problem-solving abilities and attention to detail. Led the implementation of SAP systems across multiple technical landscapes. Responsibilities: Provide Subject Matter Expert (SME) guidance and perform core BASIS activities such as systems/Servers' administration, transports management, Fiori launchpad configurations, web dispatcher/Router setup, high-availability, and disaster recovery setup, database administration, performance tuning, etc. Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements. Review and integrate technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software, and security. Install, configure, and maintain SAP systems. Provide technical support for SAP systems. Perform system upgrades and patches to ensure the system is up to date. Monitor and optimize system performance. Create and maintain technical documents and procedures. Collaborate with other teams to design, implement, and manage SAP systems. Participate in change management processes. Security Clearance: SC - CANDIDATE MUST BE ELIGIBLE FOR DV. Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources
Summary of Position: The SAP S/4 Architect is responsible for the development, implementation, and rollout of SAP cross module functionality. Will work closely with the cross-discipline - Basis, Development, and Functional teams to understand and implement strategic initiatives with a focus on quality. Key Accountabilities: * Designing and delivering cross-discipline, end-to-end solutions that meet or exceed expectations while adhering to internal technical standards. * Developing and promoting adherence to standards within the SAP Framework. * Informing key stakeholders and teammates of SAP Functional and Technical concepts to increase system or solution adoption. * Provides technical expertise to the development team and analysts. * Ability to work independently under limited supervision as well as in a team environment. * Document processes and solutions so that they can be easily picked up by other IT Team Members - Functional and Technical. The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Your profile Qualifications: Minimum Requirements: * Strong communication skills and ability to communicate across the organization, up the organization, and to technical teams * 10+ years of Roles in SAP as a Technical and/or Techno-Functional capacity, with an emphasis on post-go-live support and long term sustainability * Working in a fast-paced, multiple team (including offshore) environment. * Strong ability to Debug SAP Processes (particularly SD) to diagnosis process issues and recommend course of action to Functional or Technical Teams. * Experience with non-SAP System Integrations Warehouse Management, Customer Relationship Management. * Experience with SAP Product Integrations Concur, Commerce Cloud. * Ability to convey core SAP Concepts in multiple Functional Areas (particularly Supply Chain) to a technical and non-technical audience as well as propose comprehensive solutions to articulated issues Preferred Qualifications: * Knowledge of the Wholesale Distribution, Consumer Goods, Manufacturing, or a related industry. * Strong Knowledge of Sales & Distribution and Material Management areas * Development background in SAP Preferred to understand Enhancements, Interfaces, etc.
26/04/2024
Full time
Summary of Position: The SAP S/4 Architect is responsible for the development, implementation, and rollout of SAP cross module functionality. Will work closely with the cross-discipline - Basis, Development, and Functional teams to understand and implement strategic initiatives with a focus on quality. Key Accountabilities: * Designing and delivering cross-discipline, end-to-end solutions that meet or exceed expectations while adhering to internal technical standards. * Developing and promoting adherence to standards within the SAP Framework. * Informing key stakeholders and teammates of SAP Functional and Technical concepts to increase system or solution adoption. * Provides technical expertise to the development team and analysts. * Ability to work independently under limited supervision as well as in a team environment. * Document processes and solutions so that they can be easily picked up by other IT Team Members - Functional and Technical. The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Your profile Qualifications: Minimum Requirements: * Strong communication skills and ability to communicate across the organization, up the organization, and to technical teams * 10+ years of Roles in SAP as a Technical and/or Techno-Functional capacity, with an emphasis on post-go-live support and long term sustainability * Working in a fast-paced, multiple team (including offshore) environment. * Strong ability to Debug SAP Processes (particularly SD) to diagnosis process issues and recommend course of action to Functional or Technical Teams. * Experience with non-SAP System Integrations Warehouse Management, Customer Relationship Management. * Experience with SAP Product Integrations Concur, Commerce Cloud. * Ability to convey core SAP Concepts in multiple Functional Areas (particularly Supply Chain) to a technical and non-technical audience as well as propose comprehensive solutions to articulated issues Preferred Qualifications: * Knowledge of the Wholesale Distribution, Consumer Goods, Manufacturing, or a related industry. * Strong Knowledge of Sales & Distribution and Material Management areas * Development background in SAP Preferred to understand Enhancements, Interfaces, etc.