We are currently looking on behalf of one of our important clients for an Electromagnetics Engineer. The role is a permanent position based in Zürich. Your Role: Participate in a range of research projects in electromagnetics & associated applications. Provide scientific contributions to the theory, modelling, optimization & application of the EM near-field. Develop novel instrumentation, computational methods & characterization procedures. Participate in national & international standard activities (IEC, IEEE, etc.). Collaborate with external research partners & provision hardware support for customers. Your Skills & Experience: At least 2 years of professional experience with EM Simulation Software (eg COMSOL, ANSYS) and/or EM Measurement Instruments. Skilled & experience in Programming in C++ and/or Python. Ideally experienced in at least one of the following areas: Wireless Communication Systems, Radiofrequency Antenna Simulation & Measurements, Electrodynamics, Numerical Simulation of EM fields, Biomedical Engineering, Error Analysis & Uncertainty Conventions. Your Profile: Completed University Education, preferable to PhD level, in Electrical Engineering or Physics. Motivated to take on responsibilities & highly quality & team-oriented. Collaborative, good communication skills & sensitive to customer needs. Fluent in English (spoken & written), German language skills are considered a plus.
03/05/2024
Full time
We are currently looking on behalf of one of our important clients for an Electromagnetics Engineer. The role is a permanent position based in Zürich. Your Role: Participate in a range of research projects in electromagnetics & associated applications. Provide scientific contributions to the theory, modelling, optimization & application of the EM near-field. Develop novel instrumentation, computational methods & characterization procedures. Participate in national & international standard activities (IEC, IEEE, etc.). Collaborate with external research partners & provision hardware support for customers. Your Skills & Experience: At least 2 years of professional experience with EM Simulation Software (eg COMSOL, ANSYS) and/or EM Measurement Instruments. Skilled & experience in Programming in C++ and/or Python. Ideally experienced in at least one of the following areas: Wireless Communication Systems, Radiofrequency Antenna Simulation & Measurements, Electrodynamics, Numerical Simulation of EM fields, Biomedical Engineering, Error Analysis & Uncertainty Conventions. Your Profile: Completed University Education, preferable to PhD level, in Electrical Engineering or Physics. Motivated to take on responsibilities & highly quality & team-oriented. Collaborative, good communication skills & sensitive to customer needs. Fluent in English (spoken & written), German language skills are considered a plus.
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
03/05/2024
Full time
Role: Head of engineering/product lead Salary: £70,000 - £75,000 approximately really depends on skills and experience Location: Dundee Onsite 3x days per week My client is looking for a head of engineering product lead. Will be responsible for taking small physical products to market in the electronics and mechanical sector in a harsh environment. You will need to deal with the manufactures and understand how the physical product is manufactured and understand the quality standards. If you have gone to field with a product this will be a huge advantage as you may need to re-engineer a product and complete root cause analysis and DFMA. Role description and purpose The Head of Product is a critical role. Its purpose is to deliver innovation pipeline; organising, supporting, mentoring and managing a group of dedicated professionals to deliver a series of new propositions that will contribute towards our ambition to deliver integrated solutions that support smart farming and processing operations. We have several propositions in development including a biomass camera, a sea-lice treatment system, a seal detection camera, a novel pump and a waterjet bleeder. These propositions are at various stages of development but share the need to be driven through development to deliver manufacturing ready outcomes. Delivery of these outcomes is critical to our ambition to become a leading provider of value-adding solutions to customers throughout the world. The range of activity to be overseen by the Head of Product extends from verification of market need, through prototyping, to the development and documentation of specifications for manufacturing. Development leadership requires an understanding of the constituent elements of each proposition, including software, electronics, mechanical and power engineering. As well as a capable in-house development team, we have an established network of partners within its supply chain that can be tapped to introduce additional capability and capacity. This role will require significant contact with all members of the senior management team and reports to the Chief Operating Officer. Responsibilities of the role Provide leadership to the company's product team and to those within the supply chain involved in supporting the development of products Support the continuous development of the product team, ensuring that skills and capacity are aligned with the delivery objectives from this business unit Plan for and implement a process that achieves the transition of knowledge and capability from the more experienced members of the product team to new employees Actively manage the relationship between and our 3rd party manufacturing units, to ensure quality and timely delivery. Focusing on the documentation, design artifacts and quality reporting. Liaise with marketing department (and third parties as required) to gather intelligence on customer requirements and case studies Own responsibility for delivering next generation propositions Support the transfer of new proposition designs to manufacturing business unit, to include the provision of all documentation required to build and safely operate the equipment Schedule and define draft budgets for the activities of the product team Maintain an up to date understanding of the regulatory environments within which operates and ensure that new product designs do not breach regulations Promote a culture of health and safety Define OKRs relevant to the role, agree goals with the COO, and deliver Provide periodical reports to the COO on progress against OKRs Experience & Skills: Relevant degree with an engineering background and prior experience of owning the delivery of new value propositions within a fast moving SME environment Ability to effectively work on the delivery of multiple new propositions simultaneously Ability to apply business knowledge to real-world scenarios Leadership capability and effective people manager Planning and management skills Strategic thinker capable of making a meaningful contribution to the direction of the business Problem solving skills and analytical mindset Understanding of budgeting process and financial management Excellent communication skills Pro-active and self-starting Ability to assimilate detailed product knowledge and to disseminate this within the team and to third party supporters as required Presentation capability: written and verbal Technical competencies: Project & task management People management Facilitation & change management Strategic leadership How To Apply? Please send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Mechaniker (m/w/d) - GMP/ Prozessanlagen / Validierung /Automation/ Pikett Projekt: Für unseren Kunden, ein grosses Pharmaunternehmen mit Sitz in Kaiseraugst suchen wir 16-18 Elektriker , Automatiker und Mechaniker (m/w/d) Hintergrund : Der moderne Produktionsbetrieb für Parenteralia in Kaiseraugst (PKau) ist verantwortlich für die Herstellung steriler Arzneimittel und beliefert den weltweiten Markt mit biopharmazeutischen Arzneimittelprodukten. An der Gefriertrocknungslinie (GEF) werden vorgefertigte Lösungen aseptisch abgefüllt und anschließend lyophilisiert. Die Linie verfügt über eigene Kapazitäten zum Auftauen/Einfrieren und für die Ansatzherstellung (Compounding).Als Mechaniker (m/w/d) sind Sie Bestandteil des Instandhaltungs-Teams des Wertstrom-Speed und sind dem Technical Unit Lead unterstellt.In Ihrer Rolle arbeiten Sie eng mit den produzierenden Einheiten im Wertstrom und den lokalen Schnittstellen zusammen. Die Bereitschaft zu bereichsübergreifender Arbeit ist selbstverständlich. Sie sind als Teamplayer offen für Neues, bringen eine agile und kreative Denkweise mit, arbeiten lösungsorientiert, haben ein open Mindset" und den End to End" Gedanken. Der oder die perfekte Kandidat:in hat eine abgeschlossene technische Ausbildung als Mechaniker und mindestens 3 Jahre Berufserfahrung vorzugsweise in der pharmazeutischen Produktion sowie verfügt über fliessende Deutschkenntnisse. Aufgaben: * Sie sind für die mechanische Verfügbarkeit der Prozessanlagen, inkl. Produktionsbetreuung, Störungsbehebung, Wartung. Problemlösung zuständig (First Level Support) . Fachgerechte Behebung von auftretenden Störungen an hochautomatisierten Anlagen . Erkennen, analysieren und beheben von Störungen im Ablauf von komplexen Steuerungen . Mithilfe bei der Erhöhung der Anlagenverfügbarkeit . Fachgerechte und selbständige Durchführung von geplanten Instandhaltungstätigkeiten . Fachgerechte und selbstständige Durchführung der Formatwechsel an den Prozessanlagen . Sicheres Arbeiten im GMP-Umfeld, u.a. im Reinraum . GMP-gerechte Dokumentation der durchgeführten Instandhaltungstätigkeiten . Unterstützung bei Validierungs-und Qualifizierungstätigkeiten . Schulen von Mitarbeitern im Umgang mit den Anlagen . Unterstützung der Schnittstellen, insbesondere des Betriebs-und Automation Engineerings . Selbstständiges Erarbeiten und ausführen kleinerer Anlagen Optimierungen unter Einhaltung des Change Management" . Mitarbeit und Umsetzung von kontinuierlichen Verbesserungsmaßnahmen (KVP) . Mitarbeit und Unterstützung bei der Verwaltung von Ersatz- und Verschleißteilen . Bereitschaft zum Schichtbetrieb (2-Schichtbetrieb, 3-Schichtbetrieb (kontinuierlich) und 5-Schichtbetrieb (vollkontinuierlich im 6/4-Modell) . Bereitschaft zum Pikettdienst Must Haves: * Abgeschlossene technische Ausbildung als Mechaniker . Mind. 3 Jahre Berufserfahrung idealerweise in der pharmazeutischen Produktion oder in einem stark regulierten Umfeld . Sichere Anwendung von Standard PC-Programmen ( MS Office und Google) . Kenntnisse im SAP-PM-Modul sind von Vorteil . Sehr gute Sprachkenntnisse in Deutsch in Wort und Schrift . Sie bringen neben dem technischen Verständnis eine eigenständige, kommunikative, belastbare und flexible Persönlichkeit mit, haben Freude an selbständiger Arbeit, übernehmen Verantwortung und arbeiten gerne in einem Team * Sie können vorausschauend Denken und Handeln und haben ausgeprägte Fähigkeiten im konzeptionellen Bereich * Exakte und zuverlässige Arbeitsweise auch unter zeitlicher Belastung Nice to haves: . Eine Weiterbildung zum Meister ist von Vorteil . Englischkenntnisse von Vorteil . LPS (Lean Production System) Kenntnisse von Vorteil Reference No.: 923415TP Rolle: Mechaniker Industry: Pharma Location: Kaiseraugst Workload: 100% Start: 01.07.2024 Duration: 24 Deadline : 20.05.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via dem Link in dieser Anzeige zu. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von hochqualifizierten Kandidaten für den Personalverleih in den Bereichen IT, Life Science & Engineering. Wir bieten Personalverleih & Payroll Dienstleistungen an. Für unsere Kandidaten ist dies kostenlos, auch bei Payroll berechnen wir Ihnen keine zusätzlichen Gebühren.
02/05/2024
Project-based
Mechaniker (m/w/d) - GMP/ Prozessanlagen / Validierung /Automation/ Pikett Projekt: Für unseren Kunden, ein grosses Pharmaunternehmen mit Sitz in Kaiseraugst suchen wir 16-18 Elektriker , Automatiker und Mechaniker (m/w/d) Hintergrund : Der moderne Produktionsbetrieb für Parenteralia in Kaiseraugst (PKau) ist verantwortlich für die Herstellung steriler Arzneimittel und beliefert den weltweiten Markt mit biopharmazeutischen Arzneimittelprodukten. An der Gefriertrocknungslinie (GEF) werden vorgefertigte Lösungen aseptisch abgefüllt und anschließend lyophilisiert. Die Linie verfügt über eigene Kapazitäten zum Auftauen/Einfrieren und für die Ansatzherstellung (Compounding).Als Mechaniker (m/w/d) sind Sie Bestandteil des Instandhaltungs-Teams des Wertstrom-Speed und sind dem Technical Unit Lead unterstellt.In Ihrer Rolle arbeiten Sie eng mit den produzierenden Einheiten im Wertstrom und den lokalen Schnittstellen zusammen. Die Bereitschaft zu bereichsübergreifender Arbeit ist selbstverständlich. Sie sind als Teamplayer offen für Neues, bringen eine agile und kreative Denkweise mit, arbeiten lösungsorientiert, haben ein open Mindset" und den End to End" Gedanken. Der oder die perfekte Kandidat:in hat eine abgeschlossene technische Ausbildung als Mechaniker und mindestens 3 Jahre Berufserfahrung vorzugsweise in der pharmazeutischen Produktion sowie verfügt über fliessende Deutschkenntnisse. Aufgaben: * Sie sind für die mechanische Verfügbarkeit der Prozessanlagen, inkl. Produktionsbetreuung, Störungsbehebung, Wartung. Problemlösung zuständig (First Level Support) . Fachgerechte Behebung von auftretenden Störungen an hochautomatisierten Anlagen . Erkennen, analysieren und beheben von Störungen im Ablauf von komplexen Steuerungen . Mithilfe bei der Erhöhung der Anlagenverfügbarkeit . Fachgerechte und selbständige Durchführung von geplanten Instandhaltungstätigkeiten . Fachgerechte und selbstständige Durchführung der Formatwechsel an den Prozessanlagen . Sicheres Arbeiten im GMP-Umfeld, u.a. im Reinraum . GMP-gerechte Dokumentation der durchgeführten Instandhaltungstätigkeiten . Unterstützung bei Validierungs-und Qualifizierungstätigkeiten . Schulen von Mitarbeitern im Umgang mit den Anlagen . Unterstützung der Schnittstellen, insbesondere des Betriebs-und Automation Engineerings . Selbstständiges Erarbeiten und ausführen kleinerer Anlagen Optimierungen unter Einhaltung des Change Management" . Mitarbeit und Umsetzung von kontinuierlichen Verbesserungsmaßnahmen (KVP) . Mitarbeit und Unterstützung bei der Verwaltung von Ersatz- und Verschleißteilen . Bereitschaft zum Schichtbetrieb (2-Schichtbetrieb, 3-Schichtbetrieb (kontinuierlich) und 5-Schichtbetrieb (vollkontinuierlich im 6/4-Modell) . Bereitschaft zum Pikettdienst Must Haves: * Abgeschlossene technische Ausbildung als Mechaniker . Mind. 3 Jahre Berufserfahrung idealerweise in der pharmazeutischen Produktion oder in einem stark regulierten Umfeld . Sichere Anwendung von Standard PC-Programmen ( MS Office und Google) . Kenntnisse im SAP-PM-Modul sind von Vorteil . Sehr gute Sprachkenntnisse in Deutsch in Wort und Schrift . Sie bringen neben dem technischen Verständnis eine eigenständige, kommunikative, belastbare und flexible Persönlichkeit mit, haben Freude an selbständiger Arbeit, übernehmen Verantwortung und arbeiten gerne in einem Team * Sie können vorausschauend Denken und Handeln und haben ausgeprägte Fähigkeiten im konzeptionellen Bereich * Exakte und zuverlässige Arbeitsweise auch unter zeitlicher Belastung Nice to haves: . Eine Weiterbildung zum Meister ist von Vorteil . Englischkenntnisse von Vorteil . LPS (Lean Production System) Kenntnisse von Vorteil Reference No.: 923415TP Rolle: Mechaniker Industry: Pharma Location: Kaiseraugst Workload: 100% Start: 01.07.2024 Duration: 24 Deadline : 20.05.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via dem Link in dieser Anzeige zu. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von hochqualifizierten Kandidaten für den Personalverleih in den Bereichen IT, Life Science & Engineering. Wir bieten Personalverleih & Payroll Dienstleistungen an. Für unsere Kandidaten ist dies kostenlos, auch bei Payroll berechnen wir Ihnen keine zusätzlichen Gebühren.
FIELD SERVICE ENGINEER Covering UK&IRE £40,000 - £50,000 + Excellent benefits Monday - Friday - door to door (44 hours) One of the UK's leading suppliers of highly complex process sterilisation and quality process equipment is now recruiting for a Field Service Engineer to join their busy and expanding field service engineering team to cover UK&IRE. As the field service engineer, you will be required to travel to customer sites in the pharmaceutical and life-sciences field, carrying out repair and maintenance on a diverse range of technologies including autoclaves/sterilisers, RO systems, steam generators etc. Key responsibilities as the Field Service Engineer: You will be required to travel across the UK and Ireland and will include nights away from home. Provide preventative maintenance, calibration and technical support, to a standard consistent with the high quality of the equipment and services the organisation supply and with the reasonable expectations of the customers. Undertake fault finding/rectification assignments as delegated by the management team Creating, preparing and managing servicing and calibration documentation as delegated by the management team Managing specific service spares Role specific administration such as reporting, expenses, and time sheets Proper management of the organisations equipment, including test equipment, computer equipment etc. Support the training of other Field Service Engineers Provide FAT support as required. Additional administrative duties as required, including but not limited to, protocol review, document creation as per QMS. Adhering to policies and procedures at all times Experience required - Field Service Engineer: ONC/HNC or equivalent in engineering (mechanical, electrical, electronic etc.) Multi-skilled engineer who has carried out service, repair and maintenance on industrial sized electro-mechanical machinery Industry background could be; FMCG, Ex-Military (Navy, REME, RAF etc.), Automation, Robotics, Pharmaceutical, Biotechnology, Semi-Conductor, Oil & Gas etc. Flexible to travel and stay away as and when required as a field service engineer Valid, UK driving licence Package/benefits: £40,000 - £50,000 depending on experience Company performance bonus Paid overtime x1.5 - Monday Friday any hours over 44 hrs (door to door travel) Overnight stay allowance - £20 for first night away raising an extra £10 per night for consecutive nights (Capped at £110/night). Once fully out on your own - Night 1-4 -£62 p/n, nights 5-7 - £80 p/n, nights 8 onwards is £100p/n. Lunch allowance Company vehicle included for personal use or the option for business use only Company Pension scheme 25 dyas holiday + bank Company phone & laptop Tools and uniform supplied Annual salary reviews (linked to inflation) plus continuously review salary in relation to performance. If you are and experienced multi-skilled field service engineer interested in making an application, please click APPLY NOW and a CBSbutler representative will be in touch to discuss this exciting opportunity.
02/05/2024
Full time
FIELD SERVICE ENGINEER Covering UK&IRE £40,000 - £50,000 + Excellent benefits Monday - Friday - door to door (44 hours) One of the UK's leading suppliers of highly complex process sterilisation and quality process equipment is now recruiting for a Field Service Engineer to join their busy and expanding field service engineering team to cover UK&IRE. As the field service engineer, you will be required to travel to customer sites in the pharmaceutical and life-sciences field, carrying out repair and maintenance on a diverse range of technologies including autoclaves/sterilisers, RO systems, steam generators etc. Key responsibilities as the Field Service Engineer: You will be required to travel across the UK and Ireland and will include nights away from home. Provide preventative maintenance, calibration and technical support, to a standard consistent with the high quality of the equipment and services the organisation supply and with the reasonable expectations of the customers. Undertake fault finding/rectification assignments as delegated by the management team Creating, preparing and managing servicing and calibration documentation as delegated by the management team Managing specific service spares Role specific administration such as reporting, expenses, and time sheets Proper management of the organisations equipment, including test equipment, computer equipment etc. Support the training of other Field Service Engineers Provide FAT support as required. Additional administrative duties as required, including but not limited to, protocol review, document creation as per QMS. Adhering to policies and procedures at all times Experience required - Field Service Engineer: ONC/HNC or equivalent in engineering (mechanical, electrical, electronic etc.) Multi-skilled engineer who has carried out service, repair and maintenance on industrial sized electro-mechanical machinery Industry background could be; FMCG, Ex-Military (Navy, REME, RAF etc.), Automation, Robotics, Pharmaceutical, Biotechnology, Semi-Conductor, Oil & Gas etc. Flexible to travel and stay away as and when required as a field service engineer Valid, UK driving licence Package/benefits: £40,000 - £50,000 depending on experience Company performance bonus Paid overtime x1.5 - Monday Friday any hours over 44 hrs (door to door travel) Overnight stay allowance - £20 for first night away raising an extra £10 per night for consecutive nights (Capped at £110/night). Once fully out on your own - Night 1-4 -£62 p/n, nights 5-7 - £80 p/n, nights 8 onwards is £100p/n. Lunch allowance Company vehicle included for personal use or the option for business use only Company Pension scheme 25 dyas holiday + bank Company phone & laptop Tools and uniform supplied Annual salary reviews (linked to inflation) plus continuously review salary in relation to performance. If you are and experienced multi-skilled field service engineer interested in making an application, please click APPLY NOW and a CBSbutler representative will be in touch to discuss this exciting opportunity.
Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited to those with prior Biomedical Engineering experience. The Medical Service Engineer's working hours are Monday to Friday, 40hrs a week including travel (door to door). What package is on offer? £30-40,000 Company car or car allowance Bonus Paid overtime Private Pension Private medical care Life Assurance 25 days holiday + bank holiday Laptop, phone and tools What experience is needed to apply? Previous medical device maintenance experience eg as a field service engineer, biomedical engineer, ebme engineer, eme engineer, clinical engineer etc. UK driving licence Good customer service, team worker and communication skills What happens next? Click APPLY NOW to being your application. Should you be suitable, a CBSbutler representative to contact you within 5 working days.
01/05/2024
Full time
Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited to those with prior Biomedical Engineering experience. The Medical Service Engineer's working hours are Monday to Friday, 40hrs a week including travel (door to door). What package is on offer? £30-40,000 Company car or car allowance Bonus Paid overtime Private Pension Private medical care Life Assurance 25 days holiday + bank holiday Laptop, phone and tools What experience is needed to apply? Previous medical device maintenance experience eg as a field service engineer, biomedical engineer, ebme engineer, eme engineer, clinical engineer etc. UK driving licence Good customer service, team worker and communication skills What happens next? Click APPLY NOW to being your application. Should you be suitable, a CBSbutler representative to contact you within 5 working days.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
30/04/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Experte-Manufacturing Visuelle Kontrolle (m/w/d) - Warenbearbeitung/ Dichtigkeitskontrolle / GMP /Smartsheet/ Englisch Projekt: Für unseren Kunden, ein grosses Pharmaunternehmen mit Sitz in Basel suchen wir einen Experte-Manufacturing Visuelle Kontrolle Hintergrund : Pharma Technical Development Europe Biologics (PTDE) bringt bahnbrechende Therapien aus der klinischen Phase auf den Markt, um jeden Patienten zu bedienen - und dies jeden Tag. Unser Kerngeschäft ist die Entwicklung sicherer, innovativer und wirksamer Arzneimittel unter Einsatz modernster Technologien für Herstellungsverfahren (Wirkstoff und Arzneimittel), klinische Versorgung, Formulierung, Verpackung und analytische Entwicklung. Das Drug Product Clinical Supply Center (Parenterals) (PTDE-C) in Basel ist verantwortlich für die Herstellung und Abfüllung von sterilen Darreichungsformen aus dem globalen Forschungs- und Entwicklungsportfolio. Für die Belieferung der klinischen Studien in Phase I-III stehen am Standort Basel state of the art" Fertigungsanlagen in einem modernen Gebäude zur Verfügung. Der oder die perfekte Kandidat:in besitzt eine abgeschlossene Berufsausbildung mit naturwissenschaftlichem Hintergrund und bringt mehr als 3 Jahre Erfahrung in der pharmazeutischen Produktion mit. Zudem ist die Person versiert im Umgang mit IT Systemen und hat sehr gute Deutschkenntnisse in Wort und Schrift. Aufgaben: . GMP-konforme visuelle Kontrolle sowie GMP-konforme Dokumentation von sterilen klinischen Prüfpräparaten zur parenteralen Applikation in versch. Darreichungsformen Lyo- und Flüssigvials, Fertigspritzen und Cartridges . Vor- und Nachbereitung (z.B. Reinigung, Line Clearance) . Musterzüge, visuellen Kontrolle und Stichprobenkontrolle von Mustern sowie enge Zusammenarbeit mit Logistik für die Übergabe von Mustern . Bearbeiten der Ware im MES, Ein-und Auslagerung von Ware . Auffüllen von Restgebinde, Generieren Gutware und Ware nach internen Vorgaben versandfertig bereitstellen . Reinigung der Arbeitsplätze, Arbeiten nach 5S . Durchführung der Dichtigkeitskontrolle von Mediafills . Durchführung von Qualifizierungen . Durchführung von praktischen Trainings/Einarbeitung . Unterstützung bei Audits und Inspektionen Zusätzlich kommen hinzu: * Verantwortlichkeit für zugewiesenen Anlagen . Aktualisierung des Prozess Tracking Tools (Smartsheet), Unterstützung bei Feinplanung, Koordination der visuellen Kontrolle . Fundiertes fachspezifisches Verständnis, Aufrechterhaltung und Erweiterung der fachspezifischen Kenntnisse, Rolle als Kontaktperson für fachbezogene Fragestellungen . Prozessbezogene Änderungen, Abweichungen und generelles troubleshooting im anwendbaren Quality System (Veeva) (z.b. Initiieren von Unplanned Events, Bearbeitung von Actions) . Subject Matter Expert (SME), Autorenschaft, Mitarbeit für PQS Dokumente (z.b. SOP) . Zusammenarbeit innerhalb des CSC und mit relevanten internen und externen Schnittstellen sowie Fähigkeiten in der Zusammenarbeit im Team Must Haves: . Abgeschlossene Berufsausbildung, Bachelor oder Master oder einen vergleichbaren Abschluss mit naturwissenschaftlichem oder technischem Hintergrund (Pharmazie, Biowissenschaften, Naturwissenschafen, Ingenieurwissenschaften, pharmazeutischen Herstellung etc.) . Min. 3 Jahre Berufserfahrung in der pharmazeutischen Produktion, Entwicklung oder Qualitätssicherung; damit einhergehend ausgeprägte Kenntnisse und Erfahrung im Bereich der visuellen Kontrolle parenteraler Produkte . Routinierter Umgang mit IT-Systemen, z.b. Condor, Trackwise, Veeva, Google Suite (gSheet, gDoc, gDrive), Smartsheet, MES, Microsoft Office . Sehr gute Deutschkenntnisse in Wort und Schrift . Positiv denkend, lösungsorientiert, Can-Do Einstellung . Starke Team- Fähigkeiten . Offene und agile Einstellung, um Veränderungen als Chance zu erkennen in einem sich ständig veränderndem Umfeld . Arbeiten selbstständig, übernehmen Verantwortung . Offene Speak-Up und Fehlerkultur . Grosses Interesse an prozesstechnischen Abläufen und können sich begeistern für die visuelle Kontrolle . Bereit und neugierig, sich weiterzuentwickeln, und sich bereichsübergreifend einzubringen Nice to haves: . Gute Englisch Kenntnisse Reference No.: 923411TP Rolle: Experte-Manufacturing Visuelle Kontrolle Industry: Pharma Location: Basel Workload: 100% Start: 01.06.2024 Duration: unbefristet Deadline : 06.05.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via dem Link in dieser Anzeige zu. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von hochqualifizierten Kandidaten für den Personalverleih in den Bereichen IT, Life Science & Engineering. Wir bieten Personalverleih & Payroll Dienstleistungen an. Für unsere Kandidaten ist dies kostenlos, auch bei Payroll berechnen wir Ihnen keine zusätzlichen Gebühren.
30/04/2024
Project-based
Experte-Manufacturing Visuelle Kontrolle (m/w/d) - Warenbearbeitung/ Dichtigkeitskontrolle / GMP /Smartsheet/ Englisch Projekt: Für unseren Kunden, ein grosses Pharmaunternehmen mit Sitz in Basel suchen wir einen Experte-Manufacturing Visuelle Kontrolle Hintergrund : Pharma Technical Development Europe Biologics (PTDE) bringt bahnbrechende Therapien aus der klinischen Phase auf den Markt, um jeden Patienten zu bedienen - und dies jeden Tag. Unser Kerngeschäft ist die Entwicklung sicherer, innovativer und wirksamer Arzneimittel unter Einsatz modernster Technologien für Herstellungsverfahren (Wirkstoff und Arzneimittel), klinische Versorgung, Formulierung, Verpackung und analytische Entwicklung. Das Drug Product Clinical Supply Center (Parenterals) (PTDE-C) in Basel ist verantwortlich für die Herstellung und Abfüllung von sterilen Darreichungsformen aus dem globalen Forschungs- und Entwicklungsportfolio. Für die Belieferung der klinischen Studien in Phase I-III stehen am Standort Basel state of the art" Fertigungsanlagen in einem modernen Gebäude zur Verfügung. Der oder die perfekte Kandidat:in besitzt eine abgeschlossene Berufsausbildung mit naturwissenschaftlichem Hintergrund und bringt mehr als 3 Jahre Erfahrung in der pharmazeutischen Produktion mit. Zudem ist die Person versiert im Umgang mit IT Systemen und hat sehr gute Deutschkenntnisse in Wort und Schrift. Aufgaben: . GMP-konforme visuelle Kontrolle sowie GMP-konforme Dokumentation von sterilen klinischen Prüfpräparaten zur parenteralen Applikation in versch. Darreichungsformen Lyo- und Flüssigvials, Fertigspritzen und Cartridges . Vor- und Nachbereitung (z.B. Reinigung, Line Clearance) . Musterzüge, visuellen Kontrolle und Stichprobenkontrolle von Mustern sowie enge Zusammenarbeit mit Logistik für die Übergabe von Mustern . Bearbeiten der Ware im MES, Ein-und Auslagerung von Ware . Auffüllen von Restgebinde, Generieren Gutware und Ware nach internen Vorgaben versandfertig bereitstellen . Reinigung der Arbeitsplätze, Arbeiten nach 5S . Durchführung der Dichtigkeitskontrolle von Mediafills . Durchführung von Qualifizierungen . Durchführung von praktischen Trainings/Einarbeitung . Unterstützung bei Audits und Inspektionen Zusätzlich kommen hinzu: * Verantwortlichkeit für zugewiesenen Anlagen . Aktualisierung des Prozess Tracking Tools (Smartsheet), Unterstützung bei Feinplanung, Koordination der visuellen Kontrolle . Fundiertes fachspezifisches Verständnis, Aufrechterhaltung und Erweiterung der fachspezifischen Kenntnisse, Rolle als Kontaktperson für fachbezogene Fragestellungen . Prozessbezogene Änderungen, Abweichungen und generelles troubleshooting im anwendbaren Quality System (Veeva) (z.b. Initiieren von Unplanned Events, Bearbeitung von Actions) . Subject Matter Expert (SME), Autorenschaft, Mitarbeit für PQS Dokumente (z.b. SOP) . Zusammenarbeit innerhalb des CSC und mit relevanten internen und externen Schnittstellen sowie Fähigkeiten in der Zusammenarbeit im Team Must Haves: . Abgeschlossene Berufsausbildung, Bachelor oder Master oder einen vergleichbaren Abschluss mit naturwissenschaftlichem oder technischem Hintergrund (Pharmazie, Biowissenschaften, Naturwissenschafen, Ingenieurwissenschaften, pharmazeutischen Herstellung etc.) . Min. 3 Jahre Berufserfahrung in der pharmazeutischen Produktion, Entwicklung oder Qualitätssicherung; damit einhergehend ausgeprägte Kenntnisse und Erfahrung im Bereich der visuellen Kontrolle parenteraler Produkte . Routinierter Umgang mit IT-Systemen, z.b. Condor, Trackwise, Veeva, Google Suite (gSheet, gDoc, gDrive), Smartsheet, MES, Microsoft Office . Sehr gute Deutschkenntnisse in Wort und Schrift . Positiv denkend, lösungsorientiert, Can-Do Einstellung . Starke Team- Fähigkeiten . Offene und agile Einstellung, um Veränderungen als Chance zu erkennen in einem sich ständig veränderndem Umfeld . Arbeiten selbstständig, übernehmen Verantwortung . Offene Speak-Up und Fehlerkultur . Grosses Interesse an prozesstechnischen Abläufen und können sich begeistern für die visuelle Kontrolle . Bereit und neugierig, sich weiterzuentwickeln, und sich bereichsübergreifend einzubringen Nice to haves: . Gute Englisch Kenntnisse Reference No.: 923411TP Rolle: Experte-Manufacturing Visuelle Kontrolle Industry: Pharma Location: Basel Workload: 100% Start: 01.06.2024 Duration: unbefristet Deadline : 06.05.2024 Sollte diese Position Ihr Interesse geweckt haben, senden Sie uns bitte Ihr komplettes Dossier via dem Link in dieser Anzeige zu. Über uns: ITech Consult ist ein nach ISO 9001:2015 zertifiziertes Schweizer Unternehmen mit Niederlassungen in Deutschland und Irland. ITech Consult ist spezialisiert auf die Vermittlung von hochqualifizierten Kandidaten für den Personalverleih in den Bereichen IT, Life Science & Engineering. Wir bieten Personalverleih & Payroll Dienstleistungen an. Für unsere Kandidaten ist dies kostenlos, auch bei Payroll berechnen wir Ihnen keine zusätzlichen Gebühren.
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
29/04/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. 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