We are recruiting for SC Cleared PAM Consultant/Implementation Engineers to work for our client on contract, and the roles will be HYBRID with an onsite location in London. We are aware that the skills below may well not sit with just one candidate so will accept applications which cover a wide range of the skillsets. Position Title: Privileged Access Management - PAM (CyberArk) Consultant/Implementation Engineer Clearances: CyberArk CDE, Sentry, Defender(minimum) Role Summary: The role will be responsible, as part of the CC CyberArk delivery team deploying the CyberArk core PAS solution into a public sector client. Role will involve Cyber core PAS installation, config, testing and account onboarding across Windows and RHEL target applications and Servers, providing technical expertise related to the CyberArk core PAS suite of products within on premise, AWS and Azure environments. The CyberArk software and infrastructure being deployed consists of the following components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics With experience of the above solutions across a minimum of 2 completed deployments. Essential Responsibilities and Requirements: Proven "Hands on" experience and technical abilities associated with BAU support activities for CyberArk's Privileged Identity and Privileged Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR) Proven experience in extending existing CyberArk technologies/practices (EPV) and providing recommendations to optimise or enhance BAU services offerings. Good knowledge and expertise in PAM processes, procedures and onboarding of accounts into a PAM (ideally CyberArk) solution Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux and applications/Middleware technologies/platforms Familiarity with Active Directory structures and Identity Management policies and processes Familiarity with PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience facilitating business process design as it relates to managing identities and access privileges Experience in the Industry acting as a BAU Support Engineer for a PAM (CyberArk) solution
26/04/2024
Project-based
We are recruiting for SC Cleared PAM Consultant/Implementation Engineers to work for our client on contract, and the roles will be HYBRID with an onsite location in London. We are aware that the skills below may well not sit with just one candidate so will accept applications which cover a wide range of the skillsets. Position Title: Privileged Access Management - PAM (CyberArk) Consultant/Implementation Engineer Clearances: CyberArk CDE, Sentry, Defender(minimum) Role Summary: The role will be responsible, as part of the CC CyberArk delivery team deploying the CyberArk core PAS solution into a public sector client. Role will involve Cyber core PAS installation, config, testing and account onboarding across Windows and RHEL target applications and Servers, providing technical expertise related to the CyberArk core PAS suite of products within on premise, AWS and Azure environments. The CyberArk software and infrastructure being deployed consists of the following components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics With experience of the above solutions across a minimum of 2 completed deployments. Essential Responsibilities and Requirements: Proven "Hands on" experience and technical abilities associated with BAU support activities for CyberArk's Privileged Identity and Privileged Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR) Proven experience in extending existing CyberArk technologies/practices (EPV) and providing recommendations to optimise or enhance BAU services offerings. Good knowledge and expertise in PAM processes, procedures and onboarding of accounts into a PAM (ideally CyberArk) solution Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux and applications/Middleware technologies/platforms Familiarity with Active Directory structures and Identity Management policies and processes Familiarity with PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience facilitating business process design as it relates to managing identities and access privileges Experience in the Industry acting as a BAU Support Engineer for a PAM (CyberArk) solution
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Network Engineer to shape the technical direction of HM Land Registry's established network function and infrastructure across all UK offices by actively engaging in series of network re-designs and upgrades including new office topology, Firewalls and routing designs. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. The IT Operations Practice contains an established network function who are responsible for the design, delivery, and maintenance of HM Land Registry network infrastructure. This encompasses data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. These services underpin all of HMLRs IT services. The team are actively engaged in a series of exciting network re-designs and upgrades including new local office topology and design, new switching, Firewalls and routing designs. This role is to provide technical leadership for the Networks team, take forward technical consolidation/improvement activities and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs plus contributing to strategic planning. Responsibilities include: Be the subject matter expert on networks within HM Land Registry, taking accountability for design and management of network infrastructure. Provide technical leadership to the practice, working as a Lead Infrastructure Engineering team to provide guidance and technical decision making within BAU and change portfolio deliverables Support HM Land registry Network Infrastructure, encompassing data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. Use networking skills to continually design and develop the network topology to meet business needs Maintain effective relationships with other practices in order to meet operational requirements and service levels agreements. Contribute to the continual improvement of the practise and the IT Operations community, supporting community members to build and maintain cohesion Occasional hands-on with reconfiguration, troubleshooting, rolling out new equipment and quality assurance. Essential skills: CCNP qualification or equivalent experience Routing configurations using standard enterprise routing protocols including OSP and BGP. Firewall configuration including policy, routing and design. Switching protocols (HSRP/VLAN/port-channels) Physical network design. Design and operation of cloud network solutions (Any cloud) Experience of planning and leading on the delivery of large-scale network infrastructure change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay. Apply now or contact Steve Wall for more information - (see below)
26/04/2024
Full time
HM Land Registry ("HMLR") and Inspire People are partnering together to bring you an exciting opportunity for a Lead Network Engineer to shape the technical direction of HM Land Registry's established network function and infrastructure across all UK offices by actively engaging in series of network re-designs and upgrades including new office topology, Firewalls and routing designs. Starting salary of £54,388 to £61,850 dependent upon interview assessment plus excellent Civil Service benefits and 28% pension contribution. Flexible, hybrid working from Plymouth. The IT Operations Practice contains an established network function who are responsible for the design, delivery, and maintenance of HM Land Registry network infrastructure. This encompasses data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. These services underpin all of HMLRs IT services. The team are actively engaged in a series of exciting network re-designs and upgrades including new local office topology and design, new switching, Firewalls and routing designs. This role is to provide technical leadership for the Networks team, take forward technical consolidation/improvement activities and engage with other Lead Infrastructure Engineers, Technical Leads, Delivery Leads, New Service Managers and Architects to deliver solutions to agreed designs plus contributing to strategic planning. Responsibilities include: Be the subject matter expert on networks within HM Land Registry, taking accountability for design and management of network infrastructure. Provide technical leadership to the practice, working as a Lead Infrastructure Engineering team to provide guidance and technical decision making within BAU and change portfolio deliverables Support HM Land registry Network Infrastructure, encompassing data centres, local offices across England and Wales in addition to cloud infrastructure hosted on AWS and Azure. Use networking skills to continually design and develop the network topology to meet business needs Maintain effective relationships with other practices in order to meet operational requirements and service levels agreements. Contribute to the continual improvement of the practise and the IT Operations community, supporting community members to build and maintain cohesion Occasional hands-on with reconfiguration, troubleshooting, rolling out new equipment and quality assurance. Essential skills: CCNP qualification or equivalent experience Routing configurations using standard enterprise routing protocols including OSP and BGP. Firewall configuration including policy, routing and design. Switching protocols (HSRP/VLAN/port-channels) Physical network design. Design and operation of cloud network solutions (Any cloud) Experience of planning and leading on the delivery of large-scale network infrastructure change. Effective communication skills, including the ability to interact and build working relationships with stakeholders. Location Expectation is to be working from the Plymouth office 60% of your time across the month (typically 3 days/week). Benefits Alongside your salary of circa £62,000 HM Land Registry contributes £9,881 towards you being a member of the Civil Service Defined Benefit Pension scheme and the following benefits: Annual leave of 28.5 days' paid holiday during each holiday year plus 8 days public holidays Personalised training and development plans including expensed accreditations with training days set aside Flexi-time scheme (You decide what working hours work best for you) Attractive pension options inc. 28% Civil Service Pension Social and sports club Access to our employee assistance programme for counselling and support on a wide range of issues Interest-free loan for season tickets Cycle to work scheme (salary sacrifice). HMLR have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development and flexible ways of working. Further information This role requires SC clearance, a condition of which is to have been present in the UK for 5 out of the past 5 years. This posy may include participation in an on-call rota, subject to additional pay. Apply now or contact Steve Wall for more information - (see below)
A Design and Transition Manager is being sought at the start of a journey as our customer continue to transition to a Group IT function. This is a newly created position to be moulded by successful applicant. The successful candidate will be responsible for overseeing technology transitions and managing design projects. Client Details Our client is a well-established industrial and manufacturing company based in Gloucestershire. They are a large, international organisation with a workforce of over 7,500 employees globally. The company is known for its commitment to innovation and its state-of-the-art technology solutions. Description Accountable for establishing, documenting, and publicising the Service Design & Transition processes and strategy, which will include the Service Design Package & Service Level packages. Ensure the proposed solutions fit within the IT Operating model and IT Strategy. Guarantee all acceptance criteria and Go Live requirements have been met ensuring a seamless delivery into live operations. Provide Service Designs in the form of high to low-level Service Designs documenting and discussing with the relevant Service Owners or delegates what is required to deliver, operate, and manage the services to be consumed by the customer. Design and document how services and solutions will be monitored, maintained, and reported against, including what Service Levels the service will deliver (including contractual obligations, service level agreements, 3rd party service measurements and engagement approaches and any further metrics and KPIs). Assist in the development of existing ITIL processes (Incident, Request, Problem, Change, Capacity, Risk, etc) to ensure consistent application and delivery across all services and support teams. Manage the Service Design of a portfolio of projects - being responsible for the relevant documentation throughout the Project and Service Lifecycles. Manage the transition of new or changes to services into live, ensuring that they meet the standards and criteria for implementation into the production environment, including communicating to relevant stakeholders/customers on these changes. Collaborate with Project Managers, Finance, Procurement, Service Owners and technical individuals to ensure services, and non-functional requirements are documented, commercialised, and invoiced. Engage with a wide variety of stakeholders across a globally federated business across all levels, setting expectations and confirming requirements on the appropriate Design and Transition plans. Profile The successful Design and Transition Manager should have: Degree or relevant equivalent experience. ITILv4 Foundation required ITIL Service Design best practises Excellent interpersonal skills and a friendly and helpful attitude Ability to organise yourself and initiate work actions proactively. Ability to support others in driving actions to a completion. The confidence to challenge constructively and support others in doing the same. Outstanding communication skills, both written and verbal. Creative problem solver with the ability to deliver pragmatic solutions. Able to and encourage collaboration across teams and able to manage complex stakeholders. Demonstrable evidence of working effectively as part of a team. A strong sense of financial and commercial awareness. Understanding of Project Management methodologies Proven track record in Incident, Problem, Change, Release desired. The ability to communicate effectively with all levels of the business, up to director level. Job Offer On offer for the Design and Transition Manager is: A competitive salary in the range of £50,000 - £55,000 per annum. Hybrid working is welcomed, will be requirement to travel to Gloucestershire. An excellent benefits package including: Private Medical, Dental insurance, up to 10% company contribution toward pension, 27 days annual leave + much more The opportunity to work in an innovative, international company. A supportive work culture with a focus on employee development. We encourage all suitable candidates to apply for this exciting opportunity. This is a fantastic chance to join a leading company in the industrial and manufacturing industry and to further develop your career in technology management.
26/04/2024
Full time
A Design and Transition Manager is being sought at the start of a journey as our customer continue to transition to a Group IT function. This is a newly created position to be moulded by successful applicant. The successful candidate will be responsible for overseeing technology transitions and managing design projects. Client Details Our client is a well-established industrial and manufacturing company based in Gloucestershire. They are a large, international organisation with a workforce of over 7,500 employees globally. The company is known for its commitment to innovation and its state-of-the-art technology solutions. Description Accountable for establishing, documenting, and publicising the Service Design & Transition processes and strategy, which will include the Service Design Package & Service Level packages. Ensure the proposed solutions fit within the IT Operating model and IT Strategy. Guarantee all acceptance criteria and Go Live requirements have been met ensuring a seamless delivery into live operations. Provide Service Designs in the form of high to low-level Service Designs documenting and discussing with the relevant Service Owners or delegates what is required to deliver, operate, and manage the services to be consumed by the customer. Design and document how services and solutions will be monitored, maintained, and reported against, including what Service Levels the service will deliver (including contractual obligations, service level agreements, 3rd party service measurements and engagement approaches and any further metrics and KPIs). Assist in the development of existing ITIL processes (Incident, Request, Problem, Change, Capacity, Risk, etc) to ensure consistent application and delivery across all services and support teams. Manage the Service Design of a portfolio of projects - being responsible for the relevant documentation throughout the Project and Service Lifecycles. Manage the transition of new or changes to services into live, ensuring that they meet the standards and criteria for implementation into the production environment, including communicating to relevant stakeholders/customers on these changes. Collaborate with Project Managers, Finance, Procurement, Service Owners and technical individuals to ensure services, and non-functional requirements are documented, commercialised, and invoiced. Engage with a wide variety of stakeholders across a globally federated business across all levels, setting expectations and confirming requirements on the appropriate Design and Transition plans. Profile The successful Design and Transition Manager should have: Degree or relevant equivalent experience. ITILv4 Foundation required ITIL Service Design best practises Excellent interpersonal skills and a friendly and helpful attitude Ability to organise yourself and initiate work actions proactively. Ability to support others in driving actions to a completion. The confidence to challenge constructively and support others in doing the same. Outstanding communication skills, both written and verbal. Creative problem solver with the ability to deliver pragmatic solutions. Able to and encourage collaboration across teams and able to manage complex stakeholders. Demonstrable evidence of working effectively as part of a team. A strong sense of financial and commercial awareness. Understanding of Project Management methodologies Proven track record in Incident, Problem, Change, Release desired. The ability to communicate effectively with all levels of the business, up to director level. Job Offer On offer for the Design and Transition Manager is: A competitive salary in the range of £50,000 - £55,000 per annum. Hybrid working is welcomed, will be requirement to travel to Gloucestershire. An excellent benefits package including: Private Medical, Dental insurance, up to 10% company contribution toward pension, 27 days annual leave + much more The opportunity to work in an innovative, international company. A supportive work culture with a focus on employee development. We encourage all suitable candidates to apply for this exciting opportunity. This is a fantastic chance to join a leading company in the industrial and manufacturing industry and to further develop your career in technology management.
Job Title: CyberArk Specialist Contract Duration: 65 Days - Inside IR35 Start Date: ASAP Security Clearance: Must have SC Clearance Day Rate: £500 per day Role Summary: The CyberArk Specialist will join the CyberArk delivery team to deploy the core CyberArk Privileged Access Security (PAS) solution into a public sector client. This role involves the installation, configuration, testing, and account onboarding of the CyberArk core PAS across Windows and RHEL target applications and Servers. The specialist will provide technical expertise related to the CyberArk PAS suite within on-premise, AWS, and Azure environments. CyberArk Components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics Essential Responsibilities and Requirements: Demonstrated hands-on experience with CyberArk's Privileged Identity and Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR). Proven experience in extending existing CyberArk technologies and practices, providing recommendations to optimize or enhance BAU services. Strong knowledge of PAM processes, procedures, and onboarding of accounts into a PAM solution, ideally CyberArk. Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux, and Middleware technologies. Understanding of Active Directory structures, Identity Management policies, and processes. Knowledge of PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience in facilitating business process design related to managing identities and access privileges. Previous role as a BAU Support Engineer for a PAM solution, preferably CyberArk. Key Skills and Behaviours: Flexible approach with the ability to work cooperatively in a team environment. Self-starter with the ability to perform quality assurance and control, ensuring technical deliverables are error-free. Experience in supporting large, complex technical environments. Methodical and structured approach to tasks. Ability to organize and prioritize tasks effectively. Strong interpersonal skills to establish and maintain relationships and interact with team members. Excellent organization and time management skills. Strong analytical and problem-solving skills.
26/04/2024
Project-based
Job Title: CyberArk Specialist Contract Duration: 65 Days - Inside IR35 Start Date: ASAP Security Clearance: Must have SC Clearance Day Rate: £500 per day Role Summary: The CyberArk Specialist will join the CyberArk delivery team to deploy the core CyberArk Privileged Access Security (PAS) solution into a public sector client. This role involves the installation, configuration, testing, and account onboarding of the CyberArk core PAS across Windows and RHEL target applications and Servers. The specialist will provide technical expertise related to the CyberArk PAS suite within on-premise, AWS, and Azure environments. CyberArk Components: Enterprise Password Vault (EPV) Password Vault Web Access (PVWA) Central Policy Manager (CPM) Privileged Session Manager (PSM) HTML5 Gateway (H5G) Privileged Threat Analytics Essential Responsibilities and Requirements: Demonstrated hands-on experience with CyberArk's Privileged Identity and Session Management Suites (EPV, CPM, PVWA, PSM, HTML5GW, and DR). Proven experience in extending existing CyberArk technologies and practices, providing recommendations to optimize or enhance BAU services. Strong knowledge of PAM processes, procedures, and onboarding of accounts into a PAM solution, ideally CyberArk. Required Experience & Qualifications: Familiarity with major operating systems such as Microsoft Windows, UNIX, Linux, and Middleware technologies. Understanding of Active Directory structures, Identity Management policies, and processes. Knowledge of PAM aspects for major RDBMS such as Microsoft SQL, Oracle, etc. Experience in facilitating business process design related to managing identities and access privileges. Previous role as a BAU Support Engineer for a PAM solution, preferably CyberArk. Key Skills and Behaviours: Flexible approach with the ability to work cooperatively in a team environment. Self-starter with the ability to perform quality assurance and control, ensuring technical deliverables are error-free. Experience in supporting large, complex technical environments. Methodical and structured approach to tasks. Ability to organize and prioritize tasks effectively. Strong interpersonal skills to establish and maintain relationships and interact with team members. Excellent organization and time management skills. Strong analytical and problem-solving skills.
End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support On a rotation basis 24/7 on-call, nights and weekends Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User.
24/04/2024
Project-based
End-User-Support Laboratory Systems End to End accountability for Assess & Release System support Responsible for Assess & Release System support On a rotation basis 24/7 on-call, nights and weekends Personal contact person for Key and End User out of the business department Log incident/requests into a ticket system for further processing Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). Resolves or forwards incidents/requests based on individual knowledge or knowledge articles Coordination of End User groups and escalation management as required Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support Supports issue clarification on request of 2nd level support Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support Cooperate with 2nd level support team during analysis of reported incidents Communicating and coordination of End User activities if there is a major incident Interface Monitoring (Business Errors) Support Execution of system actions Support Implementation of new Systems and Equipment Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying systems. Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
23/04/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial Risk Management Systems Product Manager. Candidate will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Responsibilities: Act as the primary point of contact for stakeholders regarding the product backlog and product development Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining Products Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog Maintain direct communications with senior and middle management Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed Maintain Product Vision and Roadmap Understand regulatory requirements and drivers impacting development goals and plans Evaluate product changes and recommend needed process and system changes Develop functional capabilities within the organization by driving innovation and continuous process improvements Collaborate with cross-functional teams to define and prioritize the product backlog Refine the product backlog to ensure that it is ready for development Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. Collaborate with technology partners and teams to drive strategic plans for system development, integration and deployment Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner Document and/or sign-off on acceptance criteria for user stories Ensure that the product backlog is transparent, visible, and understood by all stakeholders Ensure there is a clear traceability of requirements to deliverables Ensure the product complies with all non-functional requirements Comply with all product delivery controls and procedures Continuously monitor and evaluate the product backlog to ensure that it is meeting stakeholder needs and delivering value Identify scope gaps and missing requirements by acquiring an in-depth understanding of current state capabilities (ie, Legacy system) and future state needs Proactively identify and escalates risks and issues to the leadership team. Monitor vendor performance (where applicable) against statements of work Meet complex business needs in an efficient, flexible, and ever-improving manner Indirectly supervise project team members from across FRM and internal technology teams. May involve direct supervision of individuals or teams within one year. Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Bachelor's degree (or equivalent) in relevant fields including Accounting, Finance, Computer Science, Management Information Systems, Engineering among others MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Commercial Lead/Strategy/Business Development/Client Relationships/Go to Market Job: Commercial Manager Company: HealthTech Startup Salary: up to 110K Location: London 3 x per week Responsibilities: Your empathetic nature extends to our diverse client base, ranging from frontline care professionals to executive leadership and subject matter experts. Develop the pitching & go to Market strategies. You possess a track record of developing and expanding sales/commercial functions. You thrive on accountability and are driven by the challenge of ensuring successful delivery. Your expertise includes navigating large, slow-moving clients and adeptly maneuvering through complex organizational structures and procurement cycles. Requirements: Background in Enterprise sales/SaaS Sales Experience working in consultancies Experience in Go to Market strategies Environmental experience in startups Commercial Lead/Strategy/Business Development/Client Relationships/Go to Market/Pitching
23/04/2024
Full time
Commercial Lead/Strategy/Business Development/Client Relationships/Go to Market Job: Commercial Manager Company: HealthTech Startup Salary: up to 110K Location: London 3 x per week Responsibilities: Your empathetic nature extends to our diverse client base, ranging from frontline care professionals to executive leadership and subject matter experts. Develop the pitching & go to Market strategies. You possess a track record of developing and expanding sales/commercial functions. You thrive on accountability and are driven by the challenge of ensuring successful delivery. Your expertise includes navigating large, slow-moving clients and adeptly maneuvering through complex organizational structures and procurement cycles. Requirements: Background in Enterprise sales/SaaS Sales Experience working in consultancies Experience in Go to Market strategies Environmental experience in startups Commercial Lead/Strategy/Business Development/Client Relationships/Go to Market/Pitching
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .
23/04/2024
Full time
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .