This is your opportunity to join one of the most recognisable names in international financial services. With a presence in over 60 countries, they are one of Europe's biggest employers and have achieved Top Employer Europe certification. This means you'll be joining a responsible, positive, and thriving business that puts well-being and personal development at the top of its agenda. Expectation: 50% on-site & 50% homeworking At least 5 years of relevant experience Master's degree in Computer Science or equivalent work experience Sound knowledge of English as well as at least one local language (Dutch or French) (both are a strong plus). Duties include: As we migrate from on-premise Servers to Domino Datalab, we are looking for someone with experience in navigating constraining environments and identifying solutions with available building blocks. The challenges of the platform are combining data availability, security and traceability in order to build the Data Science platform of tomorrow. As a Product Owner you must take into account the requirements of your stakeholders, your clients (both data scientists, and AI consumers) as well as current and upcoming regulations in order to deliver a working AI platform for both model design and industrialisation. Domino Datalab allows our data scientist to work mostly in a self-service manner, but nevertheless we must propose an industrialization path for their outputs with an integration into the banking ecosystem and it's constraints (integrity, availability, throughput, ) Another key challenge is to make data available to data scientists in a secure and compliant way. Access should be simple, forthcoming and compliant while enabling both data exploration and use case industrialisation scenarios. As a Product Owner, you build the roadmap for the coming year making sure that the Development Team understands both the product and its target vision. With the Development Team's help, you make sure that work is prioritized in consistent Sprints. Design phase and project methodology: Build the product's big picture including its roadmap and translate this picture towards the development team Clarify the need and draft the product's key functional specifications according to the agile methodology Iteration planning and priorities definition to ensure the proper content delivery Defines the priorities and monitors the Product Backlog, thus s/he continuously prioritizes the key business needs Make sure that the different stakeholders become and stay aligned on the product to be delivered Project follow-up and support: Initiate a priority management approach, ensure the product consistency and quality Actively participate in Scrum ceremonies (agile retrospectives, demos, test labs ) Is the decision maker or has the authority to arbitrate on delivered functionalities Conduct Sprints Backlog live adjustments and follow-up Language requirements (Mandatory) Sound knowledge of English as well as at least one local language (Dutch or French) (both are a strong plus). Required experience/knowledge Technical experience: (Mandatory) 5 years working with AI models and their deployment Business experience: (Mandatory) Expertise in agile methodologies (Mandatory) At least 2 years of recent banking/financial services experience Budget Management Project Management Contact Epiphany Hatch via e-mail at (see below) or call
25/04/2024
Project-based
This is your opportunity to join one of the most recognisable names in international financial services. With a presence in over 60 countries, they are one of Europe's biggest employers and have achieved Top Employer Europe certification. This means you'll be joining a responsible, positive, and thriving business that puts well-being and personal development at the top of its agenda. Expectation: 50% on-site & 50% homeworking At least 5 years of relevant experience Master's degree in Computer Science or equivalent work experience Sound knowledge of English as well as at least one local language (Dutch or French) (both are a strong plus). Duties include: As we migrate from on-premise Servers to Domino Datalab, we are looking for someone with experience in navigating constraining environments and identifying solutions with available building blocks. The challenges of the platform are combining data availability, security and traceability in order to build the Data Science platform of tomorrow. As a Product Owner you must take into account the requirements of your stakeholders, your clients (both data scientists, and AI consumers) as well as current and upcoming regulations in order to deliver a working AI platform for both model design and industrialisation. Domino Datalab allows our data scientist to work mostly in a self-service manner, but nevertheless we must propose an industrialization path for their outputs with an integration into the banking ecosystem and it's constraints (integrity, availability, throughput, ) Another key challenge is to make data available to data scientists in a secure and compliant way. Access should be simple, forthcoming and compliant while enabling both data exploration and use case industrialisation scenarios. As a Product Owner, you build the roadmap for the coming year making sure that the Development Team understands both the product and its target vision. With the Development Team's help, you make sure that work is prioritized in consistent Sprints. Design phase and project methodology: Build the product's big picture including its roadmap and translate this picture towards the development team Clarify the need and draft the product's key functional specifications according to the agile methodology Iteration planning and priorities definition to ensure the proper content delivery Defines the priorities and monitors the Product Backlog, thus s/he continuously prioritizes the key business needs Make sure that the different stakeholders become and stay aligned on the product to be delivered Project follow-up and support: Initiate a priority management approach, ensure the product consistency and quality Actively participate in Scrum ceremonies (agile retrospectives, demos, test labs ) Is the decision maker or has the authority to arbitrate on delivered functionalities Conduct Sprints Backlog live adjustments and follow-up Language requirements (Mandatory) Sound knowledge of English as well as at least one local language (Dutch or French) (both are a strong plus). Required experience/knowledge Technical experience: (Mandatory) 5 years working with AI models and their deployment Business experience: (Mandatory) Expertise in agile methodologies (Mandatory) At least 2 years of recent banking/financial services experience Budget Management Project Management Contact Epiphany Hatch via e-mail at (see below) or call
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project/business area/vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (ie you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
23/04/2024
Full time
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project/business area/vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (ie you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
Connectivity Support Executive Hourly rate €40 - €47 Euro Amsterdam - Hybrid 6 months Responsibilities: Act as the technical point of contact for Connectivity Partners, direct-connected hotel chains and internal Accommodation Partner teams Analyze & troubleshoot Connectivity related issues to enable a flawless exchange of inventory & reservation data Proactively review connectivity quality scores of our biggest Connectivity Partners. Collaborate with them to improve the overall connectivity quality following a set of best practices Provide test and roll out support on new technical solutions to Connectivity Partners to drive better Accommodation Partner experiences. This entails conducting scoping calls on implementation planning & technical specifications, proactive advisory on how to program towards our interface, regular check in on progress and final testing of the new solution Coordinate and facilitate the roll out of new interface connections for direct-connected hotel chains Drive the certification process of new Connectivity Partners. Provide guidance on requirements, assist them throughout the process and test the functionality Identify product bugs, validate them and assess business impact. Work with product teams to get them addressed Contribute to the creation of self help content for Connectivity Partners and internal teams. Educate internal teams on technical connectivity concepts to reduce inbound volume Identify and follow through on opportunities for structural improvement which reduce "customer" effort and/or realize internal efficiencies Participate in global community projects to improve the Connectivity/Accommodation Partner and/or guest experience Skills: BA/BS degree, preferably in Engineering, Computer Science, Information Systems or related field; or equivalent professional experience. Understanding of XML. Knowledge of MySQL is a plus. 2+ Years experience in technical or operational support role. Analytical & problem solving skills with an eye for detail. Excellent interpersonal communication & collaboration skills. Fluent in English (spoken & written). Driven, volunteering for new challenges without being asked, and taking ownership of your work. Willing to face all challenges with enthusiasm, and positivity. Can bend and twist with the changes as they come your way. Ability to prioritize and deliver according to deadlines and SLAs. Ability to effectively work within a fast growing and changing organization Customer focused & can-do attitude.
23/04/2024
Project-based
Connectivity Support Executive Hourly rate €40 - €47 Euro Amsterdam - Hybrid 6 months Responsibilities: Act as the technical point of contact for Connectivity Partners, direct-connected hotel chains and internal Accommodation Partner teams Analyze & troubleshoot Connectivity related issues to enable a flawless exchange of inventory & reservation data Proactively review connectivity quality scores of our biggest Connectivity Partners. Collaborate with them to improve the overall connectivity quality following a set of best practices Provide test and roll out support on new technical solutions to Connectivity Partners to drive better Accommodation Partner experiences. This entails conducting scoping calls on implementation planning & technical specifications, proactive advisory on how to program towards our interface, regular check in on progress and final testing of the new solution Coordinate and facilitate the roll out of new interface connections for direct-connected hotel chains Drive the certification process of new Connectivity Partners. Provide guidance on requirements, assist them throughout the process and test the functionality Identify product bugs, validate them and assess business impact. Work with product teams to get them addressed Contribute to the creation of self help content for Connectivity Partners and internal teams. Educate internal teams on technical connectivity concepts to reduce inbound volume Identify and follow through on opportunities for structural improvement which reduce "customer" effort and/or realize internal efficiencies Participate in global community projects to improve the Connectivity/Accommodation Partner and/or guest experience Skills: BA/BS degree, preferably in Engineering, Computer Science, Information Systems or related field; or equivalent professional experience. Understanding of XML. Knowledge of MySQL is a plus. 2+ Years experience in technical or operational support role. Analytical & problem solving skills with an eye for detail. Excellent interpersonal communication & collaboration skills. Fluent in English (spoken & written). Driven, volunteering for new challenges without being asked, and taking ownership of your work. Willing to face all challenges with enthusiasm, and positivity. Can bend and twist with the changes as they come your way. Ability to prioritize and deliver according to deadlines and SLAs. Ability to effectively work within a fast growing and changing organization Customer focused & can-do attitude.
Quality System Specialist (m/f/d) - systems administration/support of laboratory systems/Windows Server/Active Directory/Client operating systems/Computerized System Validation/Network topology/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Quality System Specialist (m/f/d). Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. We Make Medicines! Behind every product sold by Roche is Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate: The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: * End-User-Support Laboratory Systems * End to End accountability for Assess & Release System support * Responsible for Assess & Release System support * Responsible for 24/7 on-call, nights and weekends on a rotational basis * Personal contact person for Key and End User out of the business department * Log incident/requests into a ticket system for further processing * Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). * Resolves or forwards incidents/requests based on individual knowledge or knowledge articles * Coordination of End User groups and escalation management as required * Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support * Supports issue clarification on request of 2nd level support * Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support * Cooperate with 2nd level support team during analysis of reported incidents * Communicating and coordination of End User activities if there is a major incident. Interface Monitoring (Business Errors) * Support Execution of system actions * Support Implementation of new Systems and Equipment * Continuous Improvement of Laboratory Systems * Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance * Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying * systems. * Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. * Support Processes & Tools for Laboratory Systems * Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV * Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn * Use of Service Now for incident, problem, request and change management Must Haves: * Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field * 3+ years professional experience in complex business environments * Knowledge and experience in systems administration and support of laboratory systems * Knowledge and experience in Windows Server, Active Directory and Client operating systems * Knowledge and experience in Computerized System Validation * Knowledge and experience in Network topology * Fluency German and English is a must (spoken and written) * Good communication skills * Service oriented attitude, being able to communicate with our customers, also in emergency situations * Teamplayer Nice to Have: * Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) * Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Reference Nr. : 923283SDA Role : Quality System Specialist (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% onsite Start: 01.05.2024 (latest Start Date: 1.6.2024) Duration : 12 Deadline : 25.04.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.
22/04/2024
Project-based
Quality System Specialist (m/f/d) - systems administration/support of laboratory systems/Windows Server/Active Directory/Client operating systems/Computerized System Validation/Network topology/English & German Project : For our customer a big pharmaceutical company in Basel we are looking for a highly qualified Quality System Specialist (m/f/d). Background : Are you passionate about Information (IT) and Automation Technology (OT) and aspiring to make a meaningful impact? You are a customer focused individual with aspiration to deliver high quality support in a GMP Lab environment. We Make Medicines! Behind every product sold by Roche is Pharma Global Technical Operations (PT). Starting with Phase I of the development process and continuing through to product maturity, PT makes lifesaving medicines at 11 locations, with the support of partners from around the world. Information (IT) and Automation Technology (OT) teams are key in producing and delivering medicine to patients. The organization is currently undergoing a transformation towards digitalization, advancing fundamental elements to meet future needs, such as leveraging new technologies. You as a System Process Specialist (SPS) will be acting in the 1-Stop-Shop and are part of the support and continuous improvement structure. The System Process Specialist has a profound process understanding and is collaborating with the Business Community to continuously improve business processes and underlying IT Assess & Release applications. By this, he/she acts as a trusted adviser of the end-user/key-user as well as a bridge between the end user and other roles in the Informatics support layers. The SPS can raise incidents on behalf of the user area or work with Process Owner & other local business roles to train (key-)users. In projects, the System Process Specialist can also represent the interests of the systems user group and has the responsibility of coordinating and bringing input from the area of responsibility to the project and communicating project goals, information and progress back to the business areas. The perfect candidate: The perfect candidate is familiar with ITSM processes and support tools for incident and change management. Also we are looking for someone who works independently within guidelines while receiving minimal guidance. Tasks & Responsibilities: * End-User-Support Laboratory Systems * End to End accountability for Assess & Release System support * Responsible for Assess & Release System support * Responsible for 24/7 on-call, nights and weekends on a rotational basis * Personal contact person for Key and End User out of the business department * Log incident/requests into a ticket system for further processing * Triages, prioritizes incidents/requests and performs root cause analysis in problem management (handling issue, data issue, authorization issue, IT issue). * Resolves or forwards incidents/requests based on individual knowledge or knowledge articles * Coordination of End User groups and escalation management as required * Distributes application issues and non-application issues that cannot be solved by him/her, or based on catalog to the 2nd level support * Supports issue clarification on request of 2nd level support * Validate the resolution proposals and performs the necessary test in case tests are required on request of the 2nd level support * Cooperate with 2nd level support team during analysis of reported incidents * Communicating and coordination of End User activities if there is a major incident. Interface Monitoring (Business Errors) * Support Execution of system actions * Support Implementation of new Systems and Equipment * Continuous Improvement of Laboratory Systems * Regular exchange with the Support network and or Business Process Experts (BPE) on support cases, best practices and process improvement proposals with network relevance * Helps the End User to submit new ideas for process improvements, allowing a comprehensive approach for assessing both the process interdependencies as well impact to all underlying * systems. * Describes the full life cycle of an integrated Change process to Business Process with System impact. This Framework combines the Assessment of the requirement, build and test work as well as deployment and possibly delivery of the added value to the End User. * Support Processes & Tools for Laboratory Systems * Local Labsystem and Lab Equipment Bundle, Application Support for eg Cedex Bio, Cedex HiRes, SoloVPE, Cary WinUV * Local Support of Informatics Products eg Central Label Management Software, Nextlab, Labx, Labware, Smartline Data Cockpit, Unicorn * Use of Service Now for incident, problem, request and change management Must Haves: * Relevant completed apprenticeship in IT area or equivalent and/or ideally an advanced degree in the IT or automation field * 3+ years professional experience in complex business environments * Knowledge and experience in systems administration and support of laboratory systems * Knowledge and experience in Windows Server, Active Directory and Client operating systems * Knowledge and experience in Computerized System Validation * Knowledge and experience in Network topology * Fluency German and English is a must (spoken and written) * Good communication skills * Service oriented attitude, being able to communicate with our customers, also in emergency situations * Teamplayer Nice to Have: * Knowledge and experience in systems administration in the manufacturing area (eg MES, PI, SCADA, PCS) * Trainer skills, methodology skills to perform trainings for end-users in specific area (refresh and new) Reference Nr. : 923283SDA Role : Quality System Specialist (m/f/d) Industrie : Pharma Workplace : Basel Pensum : 100% onsite Start: 01.05.2024 (latest Start Date: 1.6.2024) Duration : 12 Deadline : 25.04.2024 If you are interested in this position, please send us your complete dossier via the link in this advertisement. About us: ITech Consult is an ISO 9001:2015 certified Swiss company with offices in Germany and Ireland. ITech Consult specialises in the placement of highly qualified candidates for recruitment in the fields of IT, Life Science & Engineering. We offer staff leasing & payroll services. For our candidates this is free of charge, also for Payroll we do not charge you any additional fees.