CONTRACTOR MUST HOLD SC CLEARANCE Role Title: Network Architect Location: Onsite 4/5 days in Warwick, Farnborough or Corsham Duration: Until 30/09/24 Role Description: Virtual Network Solution Design Architect/Subject Matter Expert (SME) with experience of designing and building NSX-T services for workload domains within the VMware Software Defined Datacentres (SDDC) This would include the deployment of NSX Global Manager nodes to support NSX Federation across VMware Cloud Foundation instances. - Experience of NSX Edge virtual appliance deployment by using SDDC Manager, Deployment and life cycle management by using SDDC Manager workflows and NSX Manager with Automated password management using SDDC Manager. - Experience of vSphere HA recovery used across availability zones. - Experience of Uplink Policy Design - Experience of working with restraints of Computer Security Incident Response Team (CSIRT) Security Requirements - Design experience within a Cloud-native environment and providing solutions which are affordable, good value and meet security and other relevant standards relating to Critical National Infrastructure (CNI) - Architect required to create HLD, LLD and Build Scripts: Cisco NXOS underlay (not ACI) for which requirements are for a NSXT overlay. Virtual Network Microsegmentation, Integration with SDWAN, Network Packet Capture and Inspection. - Conduct testing and reporting result
17/05/2024
Project-based
CONTRACTOR MUST HOLD SC CLEARANCE Role Title: Network Architect Location: Onsite 4/5 days in Warwick, Farnborough or Corsham Duration: Until 30/09/24 Role Description: Virtual Network Solution Design Architect/Subject Matter Expert (SME) with experience of designing and building NSX-T services for workload domains within the VMware Software Defined Datacentres (SDDC) This would include the deployment of NSX Global Manager nodes to support NSX Federation across VMware Cloud Foundation instances. - Experience of NSX Edge virtual appliance deployment by using SDDC Manager, Deployment and life cycle management by using SDDC Manager workflows and NSX Manager with Automated password management using SDDC Manager. - Experience of vSphere HA recovery used across availability zones. - Experience of Uplink Policy Design - Experience of working with restraints of Computer Security Incident Response Team (CSIRT) Security Requirements - Design experience within a Cloud-native environment and providing solutions which are affordable, good value and meet security and other relevant standards relating to Critical National Infrastructure (CNI) - Architect required to create HLD, LLD and Build Scripts: Cisco NXOS underlay (not ACI) for which requirements are for a NSXT overlay. Virtual Network Microsegmentation, Integration with SDWAN, Network Packet Capture and Inspection. - Conduct testing and reporting result
LA International Computer Consultants Ltd
Warwick, Warwickshire
*SC Cleared* Network Architect 4 Month contract initially Hybrid - Warwick, Corsham, Farnborough £625 - £675 p/d (Via Umbrella-PAYE) We have a great opportunity with a world leading organisation, a true leader in their field. We are looking for a Network Architect to join the successful team on a fantastic, long-term program of work. Key Responsibilities: Virtual Network Solution Design Architect with experience of designing and building NSX-T services for workload domains within the VMware Software Defined Datacentres (SDDC) This would include the deployment of NSX Global Manager nodes to support NSX Federation across VMware Cloud Foundation instances. Key Skills & Experience: - Experience of NSX Edge virtual appliance deployment by using SDDC Manager, Deployment and life cycle management by using SDDC Manager workflows and NSX Manager with Automated password management using SDDC Manager. - Experience of vSphere HA recovery used across availability zones. - Experience of Uplink Policy Design - Experience of working with restraints of Computer Security Incident Response Team (CSIRT) Security Requirements - Design experience within a Cloud-native environment and providing solutions which are affordable, good value and meet security and other relevant standards relating to Critical National Infrastructure (CNI) - Architect required to create HLD, LLD and Build Scripts: Cisco NXOS underlay (not ACI) for which requirements are for a NSXT overlay. Virtual Network Microsegmentation, Integration with SDWAN, Network Packet Capture and Inspection. - Conduct testing and reporting result This is an excellent opportunity on a great project of work, if you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
17/05/2024
Project-based
*SC Cleared* Network Architect 4 Month contract initially Hybrid - Warwick, Corsham, Farnborough £625 - £675 p/d (Via Umbrella-PAYE) We have a great opportunity with a world leading organisation, a true leader in their field. We are looking for a Network Architect to join the successful team on a fantastic, long-term program of work. Key Responsibilities: Virtual Network Solution Design Architect with experience of designing and building NSX-T services for workload domains within the VMware Software Defined Datacentres (SDDC) This would include the deployment of NSX Global Manager nodes to support NSX Federation across VMware Cloud Foundation instances. Key Skills & Experience: - Experience of NSX Edge virtual appliance deployment by using SDDC Manager, Deployment and life cycle management by using SDDC Manager workflows and NSX Manager with Automated password management using SDDC Manager. - Experience of vSphere HA recovery used across availability zones. - Experience of Uplink Policy Design - Experience of working with restraints of Computer Security Incident Response Team (CSIRT) Security Requirements - Design experience within a Cloud-native environment and providing solutions which are affordable, good value and meet security and other relevant standards relating to Critical National Infrastructure (CNI) - Architect required to create HLD, LLD and Build Scripts: Cisco NXOS underlay (not ACI) for which requirements are for a NSXT overlay. Virtual Network Microsegmentation, Integration with SDWAN, Network Packet Capture and Inspection. - Conduct testing and reporting result This is an excellent opportunity on a great project of work, if you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Network Architect - SC Cleared Whitehall Resources are looking for a Network Architect - SC Cleared. This role is based on site 4/5 days per week in either Warwick, Farnborough or Corsham and the rest remote, for an initial 4-month contract. *SC Cleared - Due to the nature of the work, the client requires you to hold Security Clearance* *Inside IR35 - You will be required to use an FCSA Accredited Umbrella Company* Job Description: Looking for a Virtual Network Solution Design Architect/Subject Matter Expert (SME) with experience of designing and building NSX-T services for workload domains within the VMware Software Defined Datacentres (SDDC). This would include the deployment of NSX Global Manager nodes to support NSX Federation across VMware Cloud Foundation instances. Skills and Experience: - Experience of NSX Edge virtual appliance deployment by using SDDC Manager, Deployment and life cycle management by using SDDC Manager workflows and NSX Manager with Automated password management using SDDC Manager. - Experience of vSphere HA recovery used across availability zones. - Experience of Uplink Policy Design - Experience of working with restraints of Computer Security Incident Response Team (CSIRT) Security Requirements - Design experience within a Cloud-native environment and providing solutions which are affordable, good value and meet security and other relevant standards relating to Critical National Infrastructure (CNI) - Architect required to create HLD, LLD and Build Scripts: Cisco NXOS underlay (not ACI) for which requirements are for a NSXT overlay. Virtual Network Microsegmentation, Integration with SDWAN, Network Packet Capture and Inspection. - Conduct testing and reporting result All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
17/05/2024
Project-based
Network Architect - SC Cleared Whitehall Resources are looking for a Network Architect - SC Cleared. This role is based on site 4/5 days per week in either Warwick, Farnborough or Corsham and the rest remote, for an initial 4-month contract. *SC Cleared - Due to the nature of the work, the client requires you to hold Security Clearance* *Inside IR35 - You will be required to use an FCSA Accredited Umbrella Company* Job Description: Looking for a Virtual Network Solution Design Architect/Subject Matter Expert (SME) with experience of designing and building NSX-T services for workload domains within the VMware Software Defined Datacentres (SDDC). This would include the deployment of NSX Global Manager nodes to support NSX Federation across VMware Cloud Foundation instances. Skills and Experience: - Experience of NSX Edge virtual appliance deployment by using SDDC Manager, Deployment and life cycle management by using SDDC Manager workflows and NSX Manager with Automated password management using SDDC Manager. - Experience of vSphere HA recovery used across availability zones. - Experience of Uplink Policy Design - Experience of working with restraints of Computer Security Incident Response Team (CSIRT) Security Requirements - Design experience within a Cloud-native environment and providing solutions which are affordable, good value and meet security and other relevant standards relating to Critical National Infrastructure (CNI) - Architect required to create HLD, LLD and Build Scripts: Cisco NXOS underlay (not ACI) for which requirements are for a NSXT overlay. Virtual Network Microsegmentation, Integration with SDWAN, Network Packet Capture and Inspection. - Conduct testing and reporting result All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
IT Technician - Hybrid working - Rural Office Location Wiltshire The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault diagnosis whilst ensuring data integrity is maintained Developing and following procedures for the provision of IT services, within the remit of the IT Desk, in conjunction with the IT Service Desk Team Leader and IT Service Manager Providing support and guidance to other department members, providing on-site support in regions as required, and coordinating and liaising with other IT Systems Technicians Ensuring Security Operating Procedures and other IT directives are carried out by users Technical Knowledge Needed Comprehensive knowledge of Microsoft operating systems and applications, especially Microsoft Office 2016+ and Windows 10 Comprehensive knowledge and experience of helpdesks and helpdesk software Comprehensive knowledge and experience of supporting distributed office environments Comprehensive knowledge and experience of desktop installation/imaging technologies Comprehensive knowledge and experience of Anti-virus software Knowledge of software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT Incidents and Service Requests (including over the telephone) Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands Ability to establish, maintain and develop effective working relationships. Must haves: Full valid UK driving licence Candidates must meet the UK residency requirements (min 5 years) to undergo MOD SC Clearance
17/05/2024
Full time
IT Technician - Hybrid working - Rural Office Location Wiltshire The site is commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. Primary duties Working in a Security Cleared Environment Supporting and maintaining IT services and providing support to users via the IT Service Desk Handle and manage incoming calls to the IT Service Desk and log within the Service Management tool. Ensuring all IT Incidents and Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Troubleshooting and fault diagnosis whilst ensuring data integrity is maintained Developing and following procedures for the provision of IT services, within the remit of the IT Desk, in conjunction with the IT Service Desk Team Leader and IT Service Manager Providing support and guidance to other department members, providing on-site support in regions as required, and coordinating and liaising with other IT Systems Technicians Ensuring Security Operating Procedures and other IT directives are carried out by users Technical Knowledge Needed Comprehensive knowledge of Microsoft operating systems and applications, especially Microsoft Office 2016+ and Windows 10 Comprehensive knowledge and experience of helpdesks and helpdesk software Comprehensive knowledge and experience of supporting distributed office environments Comprehensive knowledge and experience of desktop installation/imaging technologies Comprehensive knowledge and experience of Anti-virus software Knowledge of software licensing, in particular Microsoft Volume Licensing (Desirable) Knowledge of communication technologies including remote access (Dial-up/ADSL), leased lines, and domain names ITIL V3 Foundation. Ideal Experience and Attributes Proven, effective experience in an IT support role Ability to provide effective and efficient diagnosis and logging of IT Incidents and Service Requests (including over the telephone) Ability to effectively support desktop PCs (including PC hardware), peripherals, desktop/Office applications and server/Back Office applications Experience of working with ITIL processes Effective written and oral communication skills. Customer service orientation Results oriented Proactive, Flexible and Positive approach to work Respond effectively to conflicting work demands Ability to establish, maintain and develop effective working relationships. Must haves: Full valid UK driving licence Candidates must meet the UK residency requirements (min 5 years) to undergo MOD SC Clearance
JOHN G RUSSELL (TRANSPORT) LTD (COATBRIDGE) SALARY - UP TO £40,000 p.a. As we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated, and empowered. To help us achieve this, we are seeking an enthusiastic Health & Safety Advisor. Based in Coatbridge, the successful candidate will identify, coordinate and drive improvements in Health and Safety, working closely with the Operational Management teams in our Rail, Transport, Engineering and Warehouse departments. The successful candidate will be an educationally experienced, innovative, and hands-on individual who is passionate about Health and Safety in a professional context. Key Responsibilities: Monitor compliance of company policy and procedures Investigate accidents / incidents thoroughly and report on findings Conduct root cause analysis and identify remedial actions Generating and reviewing Risk Assessment & Systems of Work Collate statistical information Take the lead in small scale projects Manage contractors (approvals, authorisation & permits) Participate in delivery of induction materials Work alongside already established supervisory team Basic facilities management Liaise with Group Health & Safety Manager as required Candidates should possess the following qualifications and skill set: NEBOSH General Certificate IOSH membership preferred Full driving licence Proven track record in an advisory capacity Experience in transport, warehousing & logistics environment beneficial Ability to work under pressure Good time management skills Good communication skills at all levels Good computing skills with ability to produce quality reports Job Type: Full-time Pay: Up to £40,000.00 per year Benefits: Company pension Free parking On-site parking Store Discount Schedule: : Monday to Friday 8am - 5pm Licence/Certification: NEBOSH Occupational Health and Safety Qualification (required) Work Location : In person
17/05/2024
Full time
JOHN G RUSSELL (TRANSPORT) LTD (COATBRIDGE) SALARY - UP TO £40,000 p.a. As we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated, and empowered. To help us achieve this, we are seeking an enthusiastic Health & Safety Advisor. Based in Coatbridge, the successful candidate will identify, coordinate and drive improvements in Health and Safety, working closely with the Operational Management teams in our Rail, Transport, Engineering and Warehouse departments. The successful candidate will be an educationally experienced, innovative, and hands-on individual who is passionate about Health and Safety in a professional context. Key Responsibilities: Monitor compliance of company policy and procedures Investigate accidents / incidents thoroughly and report on findings Conduct root cause analysis and identify remedial actions Generating and reviewing Risk Assessment & Systems of Work Collate statistical information Take the lead in small scale projects Manage contractors (approvals, authorisation & permits) Participate in delivery of induction materials Work alongside already established supervisory team Basic facilities management Liaise with Group Health & Safety Manager as required Candidates should possess the following qualifications and skill set: NEBOSH General Certificate IOSH membership preferred Full driving licence Proven track record in an advisory capacity Experience in transport, warehousing & logistics environment beneficial Ability to work under pressure Good time management skills Good communication skills at all levels Good computing skills with ability to produce quality reports Job Type: Full-time Pay: Up to £40,000.00 per year Benefits: Company pension Free parking On-site parking Store Discount Schedule: : Monday to Friday 8am - 5pm Licence/Certification: NEBOSH Occupational Health and Safety Qualification (required) Work Location : In person
SAP SD/MM Application Manager - Permanent Rolle (m/w/d) with Languages Deutsch/Englisch Westhouse ist eines der führenden internationalen Recruitment Unternehmen für die Vermittlung von hochqualifizierten Fachexperten in Bereichen wie IT Life Cycle, SAP, Engineering, Kaufmännischem und Fachberatung. Für unseren Kunden suchen wir aktuell eine/n SAP SD/MM Application Manager - Permanent Rolle (m/w/d) Ihre Qualifikationen - Du hast einen Abschluss in Wirtschaftsinformatik oder Betriebswirtschaft mit zusätzlicher Ausbildung in SAP (SAP-Kurse, Zertifizierung) - Du hast mindestens 5/7 Jahre Berufserfahrung als SAP SD/MM Berater, einschliesslich integrativer Kenntnisse der Finanz- und Kontrollprozesse (FI/CO). - Du hast nachweislich Erfahrung in der Optimierung und Definition von Geschäftsprozessen. - Du lebst und pflegst eine aktive Kommunikation mit verschiedenen Stakeholdern - Du hast Spass an Teamarbeit - Du hast eine ausgeprägte Dienstleistungsmentalität und bist lösungsorientiert Ihre Aufgaben - Fachliche und technische Unterstützung und Mitwirkung bei der Implementierung von SAP SD und MM Modulen - Implementierung von Geschäftsprozessen in SAP (Customizing) - Erstellung von Spezifikationen für notwendige Entwicklungen im MM- und SD- Bereich - Bearbeitung von Änderungen und Implementierung neuer Funktionen in Übereinstimmung mit dem SOP-Änderungsprozess und Qualitätssicherung durch intensives Testen von Funktionen und Modulen - 2nd/3rd-Level-Support für Key-User und Anwender unter Anwendung des SOP-Prozesses für Incidents. - Teilprojektleitung für SD-Themen im Projekt Erweiterung von SAP nach der neuen Architektur . - Dokumentation von IT-Prozessen und -Funktionen - Koordinierung und Zusammenarbeit mit externen SAP-Beratern Interessiert? Wir freuen uns auf Ihre aussagekräftigen Bewerbungsunterlagen in elektronischer Form.
17/05/2024
Full time
SAP SD/MM Application Manager - Permanent Rolle (m/w/d) with Languages Deutsch/Englisch Westhouse ist eines der führenden internationalen Recruitment Unternehmen für die Vermittlung von hochqualifizierten Fachexperten in Bereichen wie IT Life Cycle, SAP, Engineering, Kaufmännischem und Fachberatung. Für unseren Kunden suchen wir aktuell eine/n SAP SD/MM Application Manager - Permanent Rolle (m/w/d) Ihre Qualifikationen - Du hast einen Abschluss in Wirtschaftsinformatik oder Betriebswirtschaft mit zusätzlicher Ausbildung in SAP (SAP-Kurse, Zertifizierung) - Du hast mindestens 5/7 Jahre Berufserfahrung als SAP SD/MM Berater, einschliesslich integrativer Kenntnisse der Finanz- und Kontrollprozesse (FI/CO). - Du hast nachweislich Erfahrung in der Optimierung und Definition von Geschäftsprozessen. - Du lebst und pflegst eine aktive Kommunikation mit verschiedenen Stakeholdern - Du hast Spass an Teamarbeit - Du hast eine ausgeprägte Dienstleistungsmentalität und bist lösungsorientiert Ihre Aufgaben - Fachliche und technische Unterstützung und Mitwirkung bei der Implementierung von SAP SD und MM Modulen - Implementierung von Geschäftsprozessen in SAP (Customizing) - Erstellung von Spezifikationen für notwendige Entwicklungen im MM- und SD- Bereich - Bearbeitung von Änderungen und Implementierung neuer Funktionen in Übereinstimmung mit dem SOP-Änderungsprozess und Qualitätssicherung durch intensives Testen von Funktionen und Modulen - 2nd/3rd-Level-Support für Key-User und Anwender unter Anwendung des SOP-Prozesses für Incidents. - Teilprojektleitung für SD-Themen im Projekt Erweiterung von SAP nach der neuen Architektur . - Dokumentation von IT-Prozessen und -Funktionen - Koordinierung und Zusammenarbeit mit externen SAP-Beratern Interessiert? Wir freuen uns auf Ihre aussagekräftigen Bewerbungsunterlagen in elektronischer Form.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
16/05/2024
Full time
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
Infrastructure Engineer - Yorkshire (Hybrid Role) - £40-45K An exciting opportunity to join a busy Infrastructure Team working a range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. Support teams react quickly and positively to incoming incidents, determining whether issues can be resolved internally, or need escalation - which you will then own, as the recipient of more technical queries. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st/2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions around security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Documenting fixes - you will enjoy building a Knowledge Base to share between colleagues. Provide Infrastructure Support to the project team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to Remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: Technical background, with experience of ensuring the lights are on. Public cloud - Microsoft Azure & associated bastions, Kubernetes, Application Gateways, Express Routes, and Traffic Managers. Strong O365, Teams, Exchange online, PowerShell experience. Strong VMware and Hyper-V knowledge from basic build to advanced high availability clustering. Detailed & proven understanding of physical server hardware components and configuration with strong fault diagnostic capabilities, these need to include RAID config and planning workload placement on storage arrays. Understanding of WAN, SDWAN, MPLS, FTTp/c, Routers, Switches and Firewalls. Detailed understanding of TCP/IP, IP routing protocols (BGP and OSPF). Detailed & working knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy and WSUS. Confident in communicating with management and colleagues alike, whilst being diplomatic and professionally focused. Infrastructure Engineer - Yorkshire - £40-45K
16/05/2024
Full time
Infrastructure Engineer - Yorkshire (Hybrid Role) - £40-45K An exciting opportunity to join a busy Infrastructure Team working a range of infrastructure & security disciplines, delivering Business-as-Usual support to all of our IT Infrastructure. The Infrastructure team supports across the business, providing customer service to our practices, who employ more than 8500 colleagues. Support teams react quickly and positively to incoming incidents, determining whether issues can be resolved internally, or need escalation - which you will then own, as the recipient of more technical queries. What the role involves Owning escalations as the subject matter expert for BAU tickets escalated from 1st/2nd line teams. Resolving complex tickets across all hardware & software platforms at a 3rd line level. Manage & maintain the various tool sets and solutions around security/mail hygiene/backups. Manage 3rd party vendors to drive fault resolution and change on software/hardware issues. Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions. Documenting fixes - you will enjoy building a Knowledge Base to share between colleagues. Provide Infrastructure Support to the project team. Proactive monitoring & maintenance of infrastructure estate. React to security alerts highlighted to VP from infosec toolsets, respond to output from penetration tests to Remedy vulnerabilities. Ensure that build baselines are tested for reliability, functionality, and security. Required Skills: Technical background, with experience of ensuring the lights are on. Public cloud - Microsoft Azure & associated bastions, Kubernetes, Application Gateways, Express Routes, and Traffic Managers. Strong O365, Teams, Exchange online, PowerShell experience. Strong VMware and Hyper-V knowledge from basic build to advanced high availability clustering. Detailed & proven understanding of physical server hardware components and configuration with strong fault diagnostic capabilities, these need to include RAID config and planning workload placement on storage arrays. Understanding of WAN, SDWAN, MPLS, FTTp/c, Routers, Switches and Firewalls. Detailed understanding of TCP/IP, IP routing protocols (BGP and OSPF). Detailed & working knowledge of Microsoft Server operating systems, Active Directory and components, including INTUNE, group policy and WSUS. Confident in communicating with management and colleagues alike, whilst being diplomatic and professionally focused. Infrastructure Engineer - Yorkshire - £40-45K
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
15/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
15/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
SAP SD/MM Application Manager (m/w/d) with Languages Deutsch/Englisch Westhouse ist eines der führenden internationalen Recruitment Unternehmen für die Vermittlung von hochqualifizierten Fachexperten in Bereichen wie IT Life Cycle, SAP, Engineering, Kaufmännischem und Fachberatung. Für unseren Kunden suchen wir aktuell eine/n SAP SD/MM Application Manager (m/w/d) Ihre Qualifikationen - Du hast einen Abschluss in Wirtschaftsinformatik oder Betriebswirtschaft mit zusätzlicher Ausbildung in SAP (SAP-Kurse, Zertifizierung) - Du hast mindestens 5/7 Jahre Berufserfahrung als SAP SD/MM Berater, einschliesslich integrativer Kenntnisse der Finanz- und Kontrollprozesse (FI/CO). - Du hast nachweislich Erfahrung in der Optimierung und Definition von Geschäftsprozessen. - Du lebst und pflegst eine aktive Kommunikation mit verschiedenen Stakeholdern - Du hast Spass an Teamarbeit - Du hast eine ausgeprägte Dienstleistungsmentalität und bist lösungsorientiert Ihre Aufgaben - Fachliche und technische Unterstützung und Mitwirkung bei der Implementierung von SAP SD und MM Modulen - Implementierung von Geschäftsprozessen in SAP (Customizing) - Erstellung von Spezifikationen für notwendige Entwicklungen im MM- und SD- Bereich - Bearbeitung von Änderungen und Implementierung neuer Funktionen in Übereinstimmung mit dem SOP-Änderungsprozess und Qualitätssicherung durch intensives Testen von Funktionen und Modulen - 2nd/3rd-Level-Support für Key-User und Anwender unter Anwendung des SOP-Prozesses für Incidents. - Teilprojektleitung für SD-Themen im Projekt Erweiterung von SAP nach der neuen Architektur . - Dokumentation von IT-Prozessen und -Funktionen - Koordinierung und Zusammenarbeit mit externen SAP-Beratern Interessiert? Wir freuen uns auf Ihre aussagekräftigen Bewerbungsunterlagen in elektronischer Form.
15/05/2024
Full time
SAP SD/MM Application Manager (m/w/d) with Languages Deutsch/Englisch Westhouse ist eines der führenden internationalen Recruitment Unternehmen für die Vermittlung von hochqualifizierten Fachexperten in Bereichen wie IT Life Cycle, SAP, Engineering, Kaufmännischem und Fachberatung. Für unseren Kunden suchen wir aktuell eine/n SAP SD/MM Application Manager (m/w/d) Ihre Qualifikationen - Du hast einen Abschluss in Wirtschaftsinformatik oder Betriebswirtschaft mit zusätzlicher Ausbildung in SAP (SAP-Kurse, Zertifizierung) - Du hast mindestens 5/7 Jahre Berufserfahrung als SAP SD/MM Berater, einschliesslich integrativer Kenntnisse der Finanz- und Kontrollprozesse (FI/CO). - Du hast nachweislich Erfahrung in der Optimierung und Definition von Geschäftsprozessen. - Du lebst und pflegst eine aktive Kommunikation mit verschiedenen Stakeholdern - Du hast Spass an Teamarbeit - Du hast eine ausgeprägte Dienstleistungsmentalität und bist lösungsorientiert Ihre Aufgaben - Fachliche und technische Unterstützung und Mitwirkung bei der Implementierung von SAP SD und MM Modulen - Implementierung von Geschäftsprozessen in SAP (Customizing) - Erstellung von Spezifikationen für notwendige Entwicklungen im MM- und SD- Bereich - Bearbeitung von Änderungen und Implementierung neuer Funktionen in Übereinstimmung mit dem SOP-Änderungsprozess und Qualitätssicherung durch intensives Testen von Funktionen und Modulen - 2nd/3rd-Level-Support für Key-User und Anwender unter Anwendung des SOP-Prozesses für Incidents. - Teilprojektleitung für SD-Themen im Projekt Erweiterung von SAP nach der neuen Architektur . - Dokumentation von IT-Prozessen und -Funktionen - Koordinierung und Zusammenarbeit mit externen SAP-Beratern Interessiert? Wir freuen uns auf Ihre aussagekräftigen Bewerbungsunterlagen in elektronischer Form.
Incident Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime We are seeking a skilled and experienced Incident Manager to join our Network Operations Centre (NOC) team. The successful candidate will play a critical role in managing and resolving incidents, ensuring timely escalation when necessary, and optimising the performance of our NOC operations. If you have a strong background in incident management and escalation, along with excellent communication and leadership skills, we want to hear from you. Key Responsibilities: Manage the end-to-end incident management process, including identification, prioritisation, resolution, and closure of incidents. Ensure incidents are logged, tracked, and escalated according to defined procedures and service level agreements (SLAs). Prioritise and allocate resources effectively to address critical incidents and minimise downtime. Coordinate with technical teams, including engineers and analysts, to troubleshoot and resolve complex technical issues. Matrix manage a team of NOC technicians, ensuring workload is distributed effectively and performance targets are met. Provide timely and accurate updates to stakeholders on the status of incidents and escalations. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience in incident management and escalation, preferably in a NOC environment. Strong understanding of ITIL framework and best practices for incident management. Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders. Demonstrated ability to prioritise and manage multiple incidents simultaneously in a fast-paced environment. Experience with ticketing systems and incident management tools. Leadership and team management skills, with the ability to motivate and develop team members. IT certifications such as ITIL Foundation, Cisco CCNA, or equivalent are a plus but not essential. Additional Skills (Bonus): Experience with networking technologies, including Cisco, Juniper, or Palo Alto. Familiarity with network monitoring and management tools. This role would suit someone who has ran a Service Desk or Helpdesk before and issues out the tickets to the team to resolve. This role is one that operates on an onsite shift pattern of 4 days on, 4 days off so being able to drive is essential for the position because public transport is not something that can relied on entirely. Also, given the customers you will be working with, you will be put through SC clearance - so applicants must be eligible for this. For more information on this opportunity, please get in touch with me or email me at (see below) Incident Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime
15/05/2024
Full time
Incident Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime We are seeking a skilled and experienced Incident Manager to join our Network Operations Centre (NOC) team. The successful candidate will play a critical role in managing and resolving incidents, ensuring timely escalation when necessary, and optimising the performance of our NOC operations. If you have a strong background in incident management and escalation, along with excellent communication and leadership skills, we want to hear from you. Key Responsibilities: Manage the end-to-end incident management process, including identification, prioritisation, resolution, and closure of incidents. Ensure incidents are logged, tracked, and escalated according to defined procedures and service level agreements (SLAs). Prioritise and allocate resources effectively to address critical incidents and minimise downtime. Coordinate with technical teams, including engineers and analysts, to troubleshoot and resolve complex technical issues. Matrix manage a team of NOC technicians, ensuring workload is distributed effectively and performance targets are met. Provide timely and accurate updates to stakeholders on the status of incidents and escalations. Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. Proven experience in incident management and escalation, preferably in a NOC environment. Strong understanding of ITIL framework and best practices for incident management. Excellent communication and interpersonal skills, with the ability to communicate effectively with technical and non-technical stakeholders. Demonstrated ability to prioritise and manage multiple incidents simultaneously in a fast-paced environment. Experience with ticketing systems and incident management tools. Leadership and team management skills, with the ability to motivate and develop team members. IT certifications such as ITIL Foundation, Cisco CCNA, or equivalent are a plus but not essential. Additional Skills (Bonus): Experience with networking technologies, including Cisco, Juniper, or Palo Alto. Familiarity with network monitoring and management tools. This role would suit someone who has ran a Service Desk or Helpdesk before and issues out the tickets to the team to resolve. This role is one that operates on an onsite shift pattern of 4 days on, 4 days off so being able to drive is essential for the position because public transport is not something that can relied on entirely. Also, given the customers you will be working with, you will be put through SC clearance - so applicants must be eligible for this. For more information on this opportunity, please get in touch with me or email me at (see below) Incident Manager - Glasgow, Scotland - £36,000 plus 15% plus overtime
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
14/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Our client has an exciting opportunity for an experienced and collaborative Network Engineer (Connectivity and Firewall) to join an inclusive and welcoming team in the UK. This Full time Network Engineer (Connectivity and Firewall) with the opportynity of hybrid working in either Woking or Manchester offices on a hybrid basis 2 days per week, 3 days homeworking on a base a salary of up to £50,000 p/a and excellent benefits. As a Network Engineer (Connectivity and Firewall), you will support at all levels a multitude of technologies across complex landscapes, providing expertise to deliver a stable, secure, efficient and well-managed infrastructure over the full life cycle of each solution. In your first few weeks in this Network Engineer (Connectivity and Firewall) role, you can expect to: Troubleshoot and configure enterprise networks Be responsible for Network incident diagnostics/resolution Network change implementation Undertake Project Tasks, supporting internal and external Project Managers To apply for this Network Engineer (Connectivity and Firewall) role, your soft skills, expertise and experience should include: A proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency Expertise in supporting Firewalls, Troubleshooting and fault-finding routing issues (BGP, OSPF and EIGRP) Experience supporting Cisco ACI software-defined networks (multi-site and multi-pod) Security Check (SC) Clearance eligibility. In return for your passion, collaborative approach and commitment, you'll receive a generous salary of up to £50,000 p/a and a benefits package, and join a friendly and inclusive culture. We'd love you to apply for this Full time hybrid Network Engineer (Connectivity and Firewall) job, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
14/05/2024
Full time
Our client has an exciting opportunity for an experienced and collaborative Network Engineer (Connectivity and Firewall) to join an inclusive and welcoming team in the UK. This Full time Network Engineer (Connectivity and Firewall) with the opportynity of hybrid working in either Woking or Manchester offices on a hybrid basis 2 days per week, 3 days homeworking on a base a salary of up to £50,000 p/a and excellent benefits. As a Network Engineer (Connectivity and Firewall), you will support at all levels a multitude of technologies across complex landscapes, providing expertise to deliver a stable, secure, efficient and well-managed infrastructure over the full life cycle of each solution. In your first few weeks in this Network Engineer (Connectivity and Firewall) role, you can expect to: Troubleshoot and configure enterprise networks Be responsible for Network incident diagnostics/resolution Network change implementation Undertake Project Tasks, supporting internal and external Project Managers To apply for this Network Engineer (Connectivity and Firewall) role, your soft skills, expertise and experience should include: A proven track record supporting enterprise networks with valid networking technical certifications demonstrating proficiency Expertise in supporting Firewalls, Troubleshooting and fault-finding routing issues (BGP, OSPF and EIGRP) Experience supporting Cisco ACI software-defined networks (multi-site and multi-pod) Security Check (SC) Clearance eligibility. In return for your passion, collaborative approach and commitment, you'll receive a generous salary of up to £50,000 p/a and a benefits package, and join a friendly and inclusive culture. We'd love you to apply for this Full time hybrid Network Engineer (Connectivity and Firewall) job, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate-positive in partnership with Ecologi. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
Request Technology - Craig Johnson
Chicago, Illinois
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
14/05/2024
Full time
*Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Data Governance and Protection Analyst. Candidate will be responsible for supporting the development and implementation of the information governance, data protection, and privacy program. This includes supporting the development of strategies, policies, procedures, and controls related to the governance and protection of information throughout its life cycle. In addition, the role will work with stakeholders to define the information governance, data protection, and privacy requirements; will facilitate compliance with the identified requirements to control risk; will represent the program to internal and external stakeholders; and will support the development and implementation of training and awareness programs. This role will focus on compliance with applicable regulatory and legal rules and requirements (ie SEC-Regulation SCI, CFTC-System Safeguards, etc.) as they relate to information including support of regulatory exam and Internal Audit remediation planning, tracking, and mitigation. Responsibilities: Work with appropriate stakeholders and across the organization to create a culture that manages information as an enterprise asset Implementation of the information governance, data protection, and privacy program including the development of policies, procedures, and job aids Identification, implementation, and use of technologies to support program objectives and classification standards Execution of controls and risk assessments (eg, third-party risk, privacy, data protection) Responsible in performing the privacy impact assessment on data incidents and working with relevant stakeholders like Security Services and Legal to help closing the incident. Creation and execution of strategies to identify information across the organization and throughout its life cycle Preparation of program for regulatory and internal audits/examinations and timely remediation of any findings Use of technology/tools to track projects, manage deliverables and create reporting that support the program and its objectives Support of compliance assessments for information governance, data protection, and privacy including development of controls to measure risk Development and maintenance of the organization's Records and Information Management (RIM) program, ensuring information across all media and formats is properly retained and disposed including remediation of Legacy information Ensure retention, disposition, protection, and classification are addressed in new applications, platforms, and systems Collaborate with internal and external stakeholders to implement information governance, data protection, and privacy policies and requirements Support and develop training and awareness programs for information governance, data protection, and privacy. Identify trends in privacy and regulatory requirements, compliance enforcement, and action the necessary changes in the program. Qualifications: Strong interest in understanding and solving data challenges with experience in information governance, data protection, and privacy policy Knowledge of and work experience with enterprise systems, networks, databases, and other technical domains Strong attention to detail, customer orientation, communication, and presentation skills including the ability to listen and quickly translate business needs into solutions and build effective working relationships Strong experience in building the capabilities for auto data classification, data security and data protection. Experience with classification standard definitions and settings Experience with Privacy requirements and work with personal information and its protection Strong strategic thinking, problem solving, and analytic skills Utilize metrics as means to improve performance Ability to adapt to change in emerging environments and work across multiple areas Experience in developing policies and procedures Experience in project management, project execution, and managing multiple priorities in a timeline driven environment Experience working in a highly regulated environment including an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA/BS in another discipline with equivalent experience Experience in the financial services industry Certifications Preferred: Certifications in Information, Data, Privacy Records or Security such as: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Records Manager (CRM), and/or Certified Information Privacy Technologist (CIPT), Certified Information Systems Security Professional (CISSP), Information Governance Professional (IGP), Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA)
Global Technology Solutions Ltd
Aldermaston, Berkshire
SC Cleared Windows O/S Build Engineer £48,925p/a + £2000p/a DV allowance standard office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. * Determine and document technical build specifications * Automation of existing process * Maintaining security standards * Writing, editing and testing policies with customer service always in mind. * Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. * Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels * Drive Service Management best-practice and ITIL process compliance across the business * Drive continuous service improvement * Planning and execution of customer site deployments from build, through go-live and into operational support * QA/UAT The site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service) DESIRABLE SKILLS/QUALIFICATIONS: * Deployment using: o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool * Security and Patching using: o Unattended and silent Scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 * Operating systems and service packs: o Windows 10 and year update releases o Windows Server 2012/2016/2019 o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. * AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects * Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. * Awareness of ITIL Change and Release Management As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advise covering a range of areas including mental health and financial support Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
13/05/2024
Full time
SC Cleared Windows O/S Build Engineer £48,925p/a + £2000p/a DV allowance standard office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities. * Determine and document technical build specifications * Automation of existing process * Maintaining security standards * Writing, editing and testing policies with customer service always in mind. * Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. * Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels * Drive Service Management best-practice and ITIL process compliance across the business * Drive continuous service improvement * Planning and execution of customer site deployments from build, through go-live and into operational support * QA/UAT The site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service) DESIRABLE SKILLS/QUALIFICATIONS: * Deployment using: o SYSPREP o Unattended installs using unattend.txt and WINNT.SIF o RIS - Remote Installation Services o ADS - Automated Deployment Services o WDS - Windows Deployment Server o WAIK - Windows Automated Installation Kit o SCCM - System Centre Configuration manager 2012/2016 o MDT - Microsoft Deployment Tool * Security and Patching using: o Unattended and silent Scripting o SUS1.1 Software Update Services o WSUS Windows Software Update services o SCCM - System Centre Configuration manager 2012/2016 * Operating systems and service packs: o Windows 10 and year update releases o Windows Server 2012/2016/2019 o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades. * AD and Group Policy: o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects * Fault diagnosis and error checking: o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications. * Awareness of ITIL Change and Release Management As an Employee you will benefit from: * Flexible benefits including, private medical and health insurance, basic cover paid by employer * Free eye test vouchers * Company pension scheme * Income protection after 6 months' service should you be off work due to serious illness * 23 days holiday rising by 1 day per year to max 25 * Option to purchase/sell additional holiday * Life insurance * Employee Assistance Programme, free confidential advise covering a range of areas including mental health and financial support Apply now for consideration! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Unix/Linux Engineer - SC/DV Eligible Location: Bristol, Bolton or Stevenage Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. Your role will involve: Monitoring and technical support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating software and associated products in conjunction with application providers. Your transferable skills and experience: Knowledge of operating systems - RedHat 6. 7. 8. 9. Solaris Experience with HPC Platform Experience with Red Hat Satellite Experience with Virtualisation Platforms with specific products like VMware ESXi and MS Hyper-V Knowledge of Identity Manager Knowledge of SCOM Working experience with Anti-Virus within Linux OS Knowledge of Rancher, Kubernetes, Ansible Knowledge and experience of specific infrastructure support services Awareness of hardware technologies including IBM, HP and Dell plus blades Proficient system management skills Please note: It's still worth applying even if you do not meet all the requirements above. They are passionate about investing in you and your career and if you have the transferable skills/background in 3rd Line Support this could be the next opportunity for you. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more) Perks at work - employee discounts Employee assistance programme/virtual GP If you're interested in the above and would like to learn more, apply or reach out to (see below)
13/05/2024
Full time
Unix/Linux Engineer - SC/DV Eligible Location: Bristol, Bolton or Stevenage Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. Your role will involve: Monitoring and technical support of client's infrastructure including Incident and request management. Server administration. Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. Install and test operating software and associated products in conjunction with application providers. Your transferable skills and experience: Knowledge of operating systems - RedHat 6. 7. 8. 9. Solaris Experience with HPC Platform Experience with Red Hat Satellite Experience with Virtualisation Platforms with specific products like VMware ESXi and MS Hyper-V Knowledge of Identity Manager Knowledge of SCOM Working experience with Anti-Virus within Linux OS Knowledge of Rancher, Kubernetes, Ansible Knowledge and experience of specific infrastructure support services Awareness of hardware technologies including IBM, HP and Dell plus blades Proficient system management skills Please note: It's still worth applying even if you do not meet all the requirements above. They are passionate about investing in you and your career and if you have the transferable skills/background in 3rd Line Support this could be the next opportunity for you. Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such as increased holidays/travel/dental critical illness and more) Perks at work - employee discounts Employee assistance programme/virtual GP If you're interested in the above and would like to learn more, apply or reach out to (see below)
Sanderson Government & Defence
Stevenage, Hertfordshire
Unix/Linux Engineer - SC/DV Eligible Location: Stevenage, Bristol or Bolton Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. The role: Monitor and provide technical support for client's infrastructure, including incident and request management. Administer Servers to ensure optimal performance and reliability. Plan and execute changes in accordance with client agreements and the ITIL change management process. Assess user requirements and develop technical specifications that are both cost-effective and align accurately with the clients' identified needs. Install and thoroughly test operating software and associated products in collaboration with application providers. Your transferable skills and experience: Operating Systems: Windows 2019, 2016, 2012, and 2008 Virtualization Platforms: VMware ESXi and MS Hyper-V Active Directory and Identity Manager expertise SCOM (System Center Operations Manager) and SCCM (System Center Configuration Manager) knowledge Familiarity with McAfee antivirus software Experience in Software License Management Understanding of specific infrastructure support services Knowledge of algorithms and methodologies for system and network development, building, and configuration. If you're interested in the above and would like to learn more, apply or reach out to (see below)
13/05/2024
Full time
Unix/Linux Engineer - SC/DV Eligible Location: Stevenage, Bristol or Bolton Type : Predominantly on-site Salary : £50,000 - £58,000 Clearance : SC/DV Eligible, active clearance preferred A primary technical partner of the MOD are looking to add to their infrastructure innovation team. This role will be working with an existing team, collaborating with teams on supporting supporting the mission of keeping UK Defence agile and safe. The role: Monitor and provide technical support for client's infrastructure, including incident and request management. Administer Servers to ensure optimal performance and reliability. Plan and execute changes in accordance with client agreements and the ITIL change management process. Assess user requirements and develop technical specifications that are both cost-effective and align accurately with the clients' identified needs. Install and thoroughly test operating software and associated products in collaboration with application providers. Your transferable skills and experience: Operating Systems: Windows 2019, 2016, 2012, and 2008 Virtualization Platforms: VMware ESXi and MS Hyper-V Active Directory and Identity Manager expertise SCOM (System Center Operations Manager) and SCCM (System Center Configuration Manager) knowledge Familiarity with McAfee antivirus software Experience in Software License Management Understanding of specific infrastructure support services Knowledge of algorithms and methodologies for system and network development, building, and configuration. If you're interested in the above and would like to learn more, apply or reach out to (see below)