Job Title: Major Incident Manager/ITSM Process lead Location: London, UK Work Mode: Remote (When required need to travel to Mphasis London office) Years of Experience Needed: - Candidate should have 7+ years of in Incident management along with Change and other reporting module. Technical Skill: - Strong communication, interpersonal and presentation skills for working with teams at all levels including client stakeholders. Prior experience of Major Incident and other ITSM processes Strong knowledge on Service Now - mainly in Problem, Change, Major Incident and Reporting modules. Excellent leadership skills and ability to collaborate with team members. Experience of working with teams in India. Ability to analyse a high volume of technical data and work in a fast-paced environment. Strong problem solving, analytical, and time management skills. Ability to work to deadlines including attention to detail and multitasking skills Non-Technical Skill: Providing high quality, professional major incident management as part of a 24x7, 365 Major Incident Management team. Quickly understanding customer issues from a business impact perspective, draw logical conclusions, make sensible suggestions that meet both the Mphasis strategic direction and customers' needs and engage other vendors/suppliers to support. Responsible for assessing situations, making appropriate interventions, managing resolution activities, and communicating this to both technical and non-technical stakeholders both within Mphasis, Client and 3rd Parties. Ensure major incidents are managed effectively, managing the expectations for stakeholders, and acting as a point of contact for business areas using language understood by those stakeholders. Manage and report on core ITSM processes such as Incident, Problem, Change, Service Level management. Subject Matter Expert (SME) in the specific process area, representing the process to all stakeholders, reporting on performance, and developing recommendations for continual service improvement. Supporting and nurturing process improvements and knowledge base improvements Contributing to the objectives of the wider Service Management and Operations team. Certification: - ITIL Foundation Certification
17/05/2024
Full time
Job Title: Major Incident Manager/ITSM Process lead Location: London, UK Work Mode: Remote (When required need to travel to Mphasis London office) Years of Experience Needed: - Candidate should have 7+ years of in Incident management along with Change and other reporting module. Technical Skill: - Strong communication, interpersonal and presentation skills for working with teams at all levels including client stakeholders. Prior experience of Major Incident and other ITSM processes Strong knowledge on Service Now - mainly in Problem, Change, Major Incident and Reporting modules. Excellent leadership skills and ability to collaborate with team members. Experience of working with teams in India. Ability to analyse a high volume of technical data and work in a fast-paced environment. Strong problem solving, analytical, and time management skills. Ability to work to deadlines including attention to detail and multitasking skills Non-Technical Skill: Providing high quality, professional major incident management as part of a 24x7, 365 Major Incident Management team. Quickly understanding customer issues from a business impact perspective, draw logical conclusions, make sensible suggestions that meet both the Mphasis strategic direction and customers' needs and engage other vendors/suppliers to support. Responsible for assessing situations, making appropriate interventions, managing resolution activities, and communicating this to both technical and non-technical stakeholders both within Mphasis, Client and 3rd Parties. Ensure major incidents are managed effectively, managing the expectations for stakeholders, and acting as a point of contact for business areas using language understood by those stakeholders. Manage and report on core ITSM processes such as Incident, Problem, Change, Service Level management. Subject Matter Expert (SME) in the specific process area, representing the process to all stakeholders, reporting on performance, and developing recommendations for continual service improvement. Supporting and nurturing process improvements and knowledge base improvements Contributing to the objectives of the wider Service Management and Operations team. Certification: - ITIL Foundation Certification
We are seeking a talented and experienced Lead Salesforce Pardot Specialist to join our team remotely and lead our Pardot implementation for an international client as part of a digital transformation initiative. Responsibilities: Lead Pardot configuration and customization. Design complex automation workflows. Develop and oversee email marketing campaigns. Collaborate for Pardot integration with other Salesforce clouds. Provide technical leadership and mentorship. Analyze campaign performance metrics. Requirements: Proven leadership in Salesforce Pardot. Proficiency in Salesforce administration. Hands-on experience with Pardot and Marketing Cloud is a plus. Strong analytical and communication skills. Salesforce Pardot certification(s) preferred. Feel free to contact me directly if you are interested!
17/05/2024
Project-based
We are seeking a talented and experienced Lead Salesforce Pardot Specialist to join our team remotely and lead our Pardot implementation for an international client as part of a digital transformation initiative. Responsibilities: Lead Pardot configuration and customization. Design complex automation workflows. Develop and oversee email marketing campaigns. Collaborate for Pardot integration with other Salesforce clouds. Provide technical leadership and mentorship. Analyze campaign performance metrics. Requirements: Proven leadership in Salesforce Pardot. Proficiency in Salesforce administration. Hands-on experience with Pardot and Marketing Cloud is a plus. Strong analytical and communication skills. Salesforce Pardot certification(s) preferred. Feel free to contact me directly if you are interested!
*We are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Data Quality Test Engineer with SQL testing experience. Candidate will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. This is a hands-on testing position which requires deep knowledge and understanding of all aspects of developing and executing Back End testing. The Test Engineer must be an advocate for all things Testing and Quality Assurance while driving and implementing best practices. The ideal candidate must possess strong analytical and critical thinking abilities. Data testing skills are required. Responsibilities: Review business requirements, functional specifications, use cases, design, and architecture documents to create effective, value-add test plans. Identify and close gaps, by assisting in QA discovery or analysis of a built or process, in order to facilitate requirements refinements. Identify issues in data, application configurations and screen designs, report and oversee issue resolution. Become an expert in business rules, system functionality and architecture. Plan and execute Manual, Functional, and Regression test suite. Independently develop, modify, and execute test plans based on requirements and design documents. Contribute to and maintain project documentation. Provide concise and consistent status reporting. Identify, report and track defects and User Experience issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers during the project life cycle. Ensuring proper traceability from requirements to test artifacts. Actively participate in requirements and code reviews. Actively participate and drive improvements in Agile Scrum delivery. Be a thought leader in the test design and execution arena (manual and automated). Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and testing approaches. Creation and input of test data, either manually or by using tools, programs, or masked production data to execute test cases. Qualifications Bachelor's degree in Computer Science or related area. Hands-on experience using SQL queries for results validation and data mining. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. At least 3-5 years of professional experience on a variety of projects in Test Strategy, Test Design, Test Execution analysis & reporting. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Understanding of Development and Test cycles, including respective best practices. Hands-on experience in Agile and Waterfall methodologies. Ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Strong communication and Client/Business interfacing and interpersonal skills are a must.
16/05/2024
Project-based
*We are unable to sponsor for this contract role* Prestigious Enterprise Company is currently seeking a Data Quality Test Engineer with SQL testing experience. Candidate will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. This is a hands-on testing position which requires deep knowledge and understanding of all aspects of developing and executing Back End testing. The Test Engineer must be an advocate for all things Testing and Quality Assurance while driving and implementing best practices. The ideal candidate must possess strong analytical and critical thinking abilities. Data testing skills are required. Responsibilities: Review business requirements, functional specifications, use cases, design, and architecture documents to create effective, value-add test plans. Identify and close gaps, by assisting in QA discovery or analysis of a built or process, in order to facilitate requirements refinements. Identify issues in data, application configurations and screen designs, report and oversee issue resolution. Become an expert in business rules, system functionality and architecture. Plan and execute Manual, Functional, and Regression test suite. Independently develop, modify, and execute test plans based on requirements and design documents. Contribute to and maintain project documentation. Provide concise and consistent status reporting. Identify, report and track defects and User Experience issues through a system of record. Collaborate with external teams on root cause analysis. Maintain close interaction with business and technical peers during the project life cycle. Ensuring proper traceability from requirements to test artifacts. Actively participate in requirements and code reviews. Actively participate and drive improvements in Agile Scrum delivery. Be a thought leader in the test design and execution arena (manual and automated). Identify process bottlenecks and suggest improvement actions. Stay abreast of emerging technologies and testing approaches. Creation and input of test data, either manually or by using tools, programs, or masked production data to execute test cases. Qualifications Bachelor's degree in Computer Science or related area. Hands-on experience using SQL queries for results validation and data mining. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. At least 3-5 years of professional experience on a variety of projects in Test Strategy, Test Design, Test Execution analysis & reporting. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Understanding of Development and Test cycles, including respective best practices. Hands-on experience in Agile and Waterfall methodologies. Ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Strong communication and Client/Business interfacing and interpersonal skills are a must.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Director of Risk Management Software Engineering. Candidate will be responsible for functions within Quantitative Risk Management for developing and maintaining risk models for margin, clearing fund and stress testing with the focus on developing and maintaining risk model software in production, and environments and infrastructure used in model implementation and testing. Responsibilities: Collaborate with other developers, quantitative analysts, business users, data & technology staff to expand QRM's technical capabilities for model development, back-testing and monitoring. Develop and maintain software and environments used to implement and test systems for pricing, margin risk and stress testing of financial products and derivatives. Configure and manage resources in the local and AWS cloud environments and deploy QRM's software on these resources. Develop CI/CD pipelines. Configure, execute, and monitor execution pipelines for model testing, back-testing and monitoring. Contribute to development of QRM's databases and ETLs. Integrate model prototypes, model library and model testing tools using best industry practices and innovations. Create unit and integration tests; build and enhance test automation tools. Participate in code reviews and demo accomplishments. Write technical documentation and user manuals. Provide production support and perform troubleshooting. Provide hands-on technical leadership and active coordination of tasks and priorities. Provide guidance and support for the team and reporting for the management. Qualifications: Strong programming skills. Able to read and/or write code using a programming language (eg, Java, C++, Python, etc.) in a collaborative software development setting: The role requires advanced coding, database and environment manipulation skills. Track record of complex production implementations and a demonstrated ability in developing and maintaining enterprise level software, including in the cloud environment. Proficiency in technical and/or scientific documentation (eg, white papers, user guides, etc.) Strong problem-solving skills: Be able to accurately identify a problem's source, severity, and impact to determine possible solutions and needed resources. Experience with Agile/SCRUM or another rapid development framework. Financial products knowledge is a plus: understanding of markets and financial derivatives in equities, interest rate, and commodity products. Background in Financial mathematics is a plus: derivatives pricing models, stochastic calculus, statistics and probability theory, linear algebra. Master's degree or equivalent in a computational or numerical field such as computer science, information systems, mathematics, physics 10+ years of experience as a software developer with exposure to the cloud or high-performance computing areas Technical Skills: Proficiency in Java (preferred) or another object-oriented language is required, including effective application of design patterns and best coding practices. DevOps experience, with a good command of CI/CD process and tools (eg, Git, GitHub, Gradle, Jenkins, Docker, Helm, Harness). Experience in containerized deployment in cloud environments. Experienced with cloud technology (AWS preferred), infrastructure-as-code (eg Terraform), managing and orchestrating containerized workloads (eg Kubernetes). Experience with logging, profiling, monitoring, telemetry (eg Splunk, OpenTelemetry). Good command of database technology and query languages (SQL) and non-relational DB and other Big Data technology, including efficient storage and serialization protocols (eg Parquet, Avro, Protocol Buffers). Experience with automated quality assurance frameworks (eg, Junit, TestNG, PyTest, etc.). Experience with high performance and distributed computing. Experience with productivity tools such as Jira, Confluence, MS Office. Experience with Scripting languages such as Python is a plus. Experience with numerical libraries and/or scientific computing is a plus.
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Director of Risk Management Software Engineering. Candidate will be responsible for functions within Quantitative Risk Management for developing and maintaining risk models for margin, clearing fund and stress testing with the focus on developing and maintaining risk model software in production, and environments and infrastructure used in model implementation and testing. Responsibilities: Collaborate with other developers, quantitative analysts, business users, data & technology staff to expand QRM's technical capabilities for model development, back-testing and monitoring. Develop and maintain software and environments used to implement and test systems for pricing, margin risk and stress testing of financial products and derivatives. Configure and manage resources in the local and AWS cloud environments and deploy QRM's software on these resources. Develop CI/CD pipelines. Configure, execute, and monitor execution pipelines for model testing, back-testing and monitoring. Contribute to development of QRM's databases and ETLs. Integrate model prototypes, model library and model testing tools using best industry practices and innovations. Create unit and integration tests; build and enhance test automation tools. Participate in code reviews and demo accomplishments. Write technical documentation and user manuals. Provide production support and perform troubleshooting. Provide hands-on technical leadership and active coordination of tasks and priorities. Provide guidance and support for the team and reporting for the management. Qualifications: Strong programming skills. Able to read and/or write code using a programming language (eg, Java, C++, Python, etc.) in a collaborative software development setting: The role requires advanced coding, database and environment manipulation skills. Track record of complex production implementations and a demonstrated ability in developing and maintaining enterprise level software, including in the cloud environment. Proficiency in technical and/or scientific documentation (eg, white papers, user guides, etc.) Strong problem-solving skills: Be able to accurately identify a problem's source, severity, and impact to determine possible solutions and needed resources. Experience with Agile/SCRUM or another rapid development framework. Financial products knowledge is a plus: understanding of markets and financial derivatives in equities, interest rate, and commodity products. Background in Financial mathematics is a plus: derivatives pricing models, stochastic calculus, statistics and probability theory, linear algebra. Master's degree or equivalent in a computational or numerical field such as computer science, information systems, mathematics, physics 10+ years of experience as a software developer with exposure to the cloud or high-performance computing areas Technical Skills: Proficiency in Java (preferred) or another object-oriented language is required, including effective application of design patterns and best coding practices. DevOps experience, with a good command of CI/CD process and tools (eg, Git, GitHub, Gradle, Jenkins, Docker, Helm, Harness). Experience in containerized deployment in cloud environments. Experienced with cloud technology (AWS preferred), infrastructure-as-code (eg Terraform), managing and orchestrating containerized workloads (eg Kubernetes). Experience with logging, profiling, monitoring, telemetry (eg Splunk, OpenTelemetry). Good command of database technology and query languages (SQL) and non-relational DB and other Big Data technology, including efficient storage and serialization protocols (eg Parquet, Avro, Protocol Buffers). Experience with automated quality assurance frameworks (eg, Junit, TestNG, PyTest, etc.). Experience with high performance and distributed computing. Experience with productivity tools such as Jira, Confluence, MS Office. Experience with Scripting languages such as Python is a plus. Experience with numerical libraries and/or scientific computing is a plus.
NO SPONSORSHIP ServiceNow Engineer - CMDB, ITOM, Event Management - Technical Experience as a platform owner in the ServiceNow ecosystem. We have found that many of them have System Administration experience but find that they are more functional when it comes to actual platform administration. Proficiency in Scripting Javascript, GlideScript etc. Many candidates understand Scripting in the platform, but it seems like we are getting candidates that are crossing from the functional side of the platform over to the technical side. Experience working with custom apps . Many junior developers do not have this experience even if they have worked in a consulting capacity. Experience working in the ITSM space . Our team needs a resource who can partner with the stakeholders internally and externally. We will be relying on their senior level architecture experience in key strategic situations that affect the business roadmap. A strong understanding of CMDB . We need someone who can come in and provide SME level guidance to the team from a best practice standpoint. SALARY: $140k - $145k plus 15% bonus Location: Chicago - 3 days on site Summary The Software Engineer must have a background in development, system administration and can help others to contribute to platform improvements. Primary Duties and Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for CMDB, ITOM, Event Managemen. Qualifications: 5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for CMDB, ITOM, Event Management 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certificates or Licenses: - ServiceNow or other low-code/COTS implementation certifications are desired.
16/05/2024
Full time
NO SPONSORSHIP ServiceNow Engineer - CMDB, ITOM, Event Management - Technical Experience as a platform owner in the ServiceNow ecosystem. We have found that many of them have System Administration experience but find that they are more functional when it comes to actual platform administration. Proficiency in Scripting Javascript, GlideScript etc. Many candidates understand Scripting in the platform, but it seems like we are getting candidates that are crossing from the functional side of the platform over to the technical side. Experience working with custom apps . Many junior developers do not have this experience even if they have worked in a consulting capacity. Experience working in the ITSM space . Our team needs a resource who can partner with the stakeholders internally and externally. We will be relying on their senior level architecture experience in key strategic situations that affect the business roadmap. A strong understanding of CMDB . We need someone who can come in and provide SME level guidance to the team from a best practice standpoint. SALARY: $140k - $145k plus 15% bonus Location: Chicago - 3 days on site Summary The Software Engineer must have a background in development, system administration and can help others to contribute to platform improvements. Primary Duties and Responsibilities: Provide technical leadership for planning, designing, installing, testing and implementing solutions. Provide subject matter expertise on the ServiceNow Platform for CMDB, ITOM, Event Managemen. Qualifications: 5+ years of working experience in IT 5+ years of experience in implementing ServiceNow or similar platforms for CMDB, ITOM, Event Management 3+ years of experience with Javascript or other Scripting language Experience with RESTful APIs and JSON [Required] Ability to write clean, bug-free code that is easy to understand and easily maintainable Strong understanding of CMDB and aligning to CSDM 4.0 Experience with Scaled Agile Framework (SAFe), Agile/Scrum, and DevSecOps methodologies 5-7 years of experience of development and/or system administration. 3+ years of hands-on experience developing and maintaining cloud platform technologies. Certificates or Licenses: - ServiceNow or other low-code/COTS implementation certifications are desired.
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
16/05/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
16/05/2024
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a M365 Platform Manager. This manager will have a heavy focus with MS Teams. The team is seeking at least three to four years' experience in MS Teams that includes audio/visual conferencing, analytics, Team Premium, and MT SME. Also will need experience with SharePoint Online, OneDrive, OneNote, Planner Streams, PowerShell, etc. They will manage a team of consultants and focus on policies, compliance, change management, etc. Responsibilities: Provide leadership in establishing robust M365 service administration protocols Administers M365 collaboration tools, including SharePoint Online, MS Teams, OneNote, OneDrive, Streams, Planner, Viva Engage, etc Continually develops the processes and policies for provisioning Forms a community with the Global Assistant Director of M365 Platform, the Cloud Architect, the Enterprise Application Architect (and with others as needed) to provide collective oversight of the M365 ecosystem Promotes optimal useability of M365 services Monitors Microsoft's roadmap for upgrades to M365 services and establishes the mechanisms by which we share relevant changes with our people Works with the office of the Director of Information Governance in ensuring content management policies for M365 are in compliance and updated as business needs evolve Works closely with the Security team, prioritizing safety of the firm's systems and content Identifies potential points of integration between M365 services on the core device-top and works with technical colleagues to deliver key integrations Promotes use of the data available via the Microsoft admin portal to identify areas of untapped benefit, and to foster our continuing path towards a data-driven organization Provides level three support for functional requests relating to M365 collaboration services Develop and/or lead change management efforts across all phases of projects and initiatives to drive the Firm's culture of continuous improvement Ensures vendors provide proper levels of support, maintain SLA's, and provide root cause analysis for escalated issues Ensures all team, departmental and firm policies and procedures are adhered to, including technical change management and service continuity Completes all administrative tasks, ie, (time tracking, project and task updates, trouble ticket notes, status reports, responding to email, etc.) accurately and on time Qualifications Bachelor's degree in Computer Science or a related field. 5+ years of M365 product experience Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization In depth knowledge of SharePoint Online and Microsoft Teams is required Holistic knowledge of the M365 Suite is required Knowledge of Intapp Workspaces is helpful PowerShell Scripting Proven change management skills M365 certification, such as MS Teams Specialist, SPO Admin and or Development
*We are unable to sponsor for this role* *At the minimum year-long contract* A prestigious company is on the search for a Data Quality Test Engineer. The Test Engineer will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. Responsibilities Review business requirements, functional specifications, use cases, design, and architecture documents to create effective, value-add test plans. Identify and close gaps, by assisting in QA discovery or analysis of a built or process, in order to facilitate requirements refinements. Identify issues in data, application configurations and screen designs, report and oversee issue resolution. Plan and execute Manual, Functional, and Regression test suite. Independently develop, modify, and execute test plans based on requirements and design documents. Identify, report and track defects and User Experience issues through a system of record. Collaborate with external teams on root cause analysis. Ensuring proper traceability from requirements to test artifacts. Actively participate in requirements and code reviews. Actively participate and drive improvements in Agile Scrum delivery. Be a thought leader in the test design and execution arena (manual and automated). Creation and input of test data, either manually or by using tools, programs, or masked production data to execute test cases. Qualifications: Bachelor's degree in Computer Science or related area. At least 3-5 years of testing experience in data or ETL projects. Strong experience with writing queries in relational databases like Oracle and SQL server. Familiar with SQL server queries including calling stored procedures by passing parameters, functions, views, and indexes to be used during ETL process. Possess extensive and in-depth knowledge of developing SQL scripts using SQL functions, grouping operations, sub queries, analytical function and joins to test ETL projects. ETL testing using SQL server Integration Services (SSIS) and SSRS. Experience in testing database applications to validate source to destination data movement and transformation. Knowledge of automated data testing is preferred. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Hands-on experience in Agile and Waterfall methodologies.
16/05/2024
Project-based
*We are unable to sponsor for this role* *At the minimum year-long contract* A prestigious company is on the search for a Data Quality Test Engineer. The Test Engineer will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. Responsibilities Review business requirements, functional specifications, use cases, design, and architecture documents to create effective, value-add test plans. Identify and close gaps, by assisting in QA discovery or analysis of a built or process, in order to facilitate requirements refinements. Identify issues in data, application configurations and screen designs, report and oversee issue resolution. Plan and execute Manual, Functional, and Regression test suite. Independently develop, modify, and execute test plans based on requirements and design documents. Identify, report and track defects and User Experience issues through a system of record. Collaborate with external teams on root cause analysis. Ensuring proper traceability from requirements to test artifacts. Actively participate in requirements and code reviews. Actively participate and drive improvements in Agile Scrum delivery. Be a thought leader in the test design and execution arena (manual and automated). Creation and input of test data, either manually or by using tools, programs, or masked production data to execute test cases. Qualifications: Bachelor's degree in Computer Science or related area. At least 3-5 years of testing experience in data or ETL projects. Strong experience with writing queries in relational databases like Oracle and SQL server. Familiar with SQL server queries including calling stored procedures by passing parameters, functions, views, and indexes to be used during ETL process. Possess extensive and in-depth knowledge of developing SQL scripts using SQL functions, grouping operations, sub queries, analytical function and joins to test ETL projects. ETL testing using SQL server Integration Services (SSIS) and SSRS. Experience in testing database applications to validate source to destination data movement and transformation. Knowledge of automated data testing is preferred. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Hands-on experience in Agile and Waterfall methodologies.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 07:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Dutch and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
We currently have a long-term vacancy for a Senior Commercial Manager to a complex procurements and run a small team of commercial specialists. The role will deliver transformational change aligned to the Information & Digital Directorate strategy, delivering strategic and innovative projects in compliance with procurement regulations Summary Implement and deliver the opportunities outlined in the DDaT Category Forward Plans, including engaging and managing stakeholders, resources, internal and external dependencies; and transition plans and timelines. Lead the development of category expertise and knowledge to deliver category plans and strategies in collaboration with global posts/leaders and drive local, regional and global supply chain trends and strategies that deliver high quality commercial procurement outcomes, whilst ensuring value for money. Deliver complex procurements, ensuring high quality commercial arrangements, with robust specifications, Terms and Conditions, management principles, and measures developed in accordance with the selected route to market, taking cognisance of procurement legislation, Government policy, Government guidance such as the sourcing and construction playbooks and departmental policies and guidance. Deliver annually agreed savings target for the DDaT category portfolio through performance management of teams, suppliers and working collaboratively with stakeholders. Strong Contract management knowledge and experience. Desirable: Public sector experience. An MCIPS qualification, but consideration will be given to candidates who demonstrate this level of required knowledge through work experience, or have a similar professional membership. Flexibility, willingness and ability to adapt to changing priorities. International sourcing expertise. Active SC Clearance is required for this role Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will commence next week, so please apply immediately or call Bangura Solutions to discuss further.
16/05/2024
Project-based
We currently have a long-term vacancy for a Senior Commercial Manager to a complex procurements and run a small team of commercial specialists. The role will deliver transformational change aligned to the Information & Digital Directorate strategy, delivering strategic and innovative projects in compliance with procurement regulations Summary Implement and deliver the opportunities outlined in the DDaT Category Forward Plans, including engaging and managing stakeholders, resources, internal and external dependencies; and transition plans and timelines. Lead the development of category expertise and knowledge to deliver category plans and strategies in collaboration with global posts/leaders and drive local, regional and global supply chain trends and strategies that deliver high quality commercial procurement outcomes, whilst ensuring value for money. Deliver complex procurements, ensuring high quality commercial arrangements, with robust specifications, Terms and Conditions, management principles, and measures developed in accordance with the selected route to market, taking cognisance of procurement legislation, Government policy, Government guidance such as the sourcing and construction playbooks and departmental policies and guidance. Deliver annually agreed savings target for the DDaT category portfolio through performance management of teams, suppliers and working collaboratively with stakeholders. Strong Contract management knowledge and experience. Desirable: Public sector experience. An MCIPS qualification, but consideration will be given to candidates who demonstrate this level of required knowledge through work experience, or have a similar professional membership. Flexibility, willingness and ability to adapt to changing priorities. International sourcing expertise. Active SC Clearance is required for this role Minorities, women, LGBTQ+ candidates, and individuals with disabilities are encouraged to apply. Interviews will commence next week, so please apply immediately or call Bangura Solutions to discuss further.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
ARM (Advanced Resource Managers)
Berkeley, Gloucestershire
Sales Account Manager Location: Berkeley Gloucestershire We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
16/05/2024
Full time
Sales Account Manager Location: Berkeley Gloucestershire We are pleased to be working with a leading distributor of high quality flexible and specialist cables, cable management, identification, termination, fastenings, fixings and tools for the electrical and construction industries. The Role The role is within an established organisation's Internal Sales team, seeking a dedicated individual eager to advance their sales career. The role demands proficiency in B2B sales, adept account management, and exemplary customer service to meet departmental objectives and monthly financial targets. Specialising in cable accessory sales primarily within the wholesale market, the successful candidate will receive comprehensive product and technical training to excel in key account management and consultative technical sales. Performance will be evaluated based on exceeding monthly sales targets, fostering growth in key accounts, and delivering exceptional customer support. This opportunity offers a supportive environment for learning and professional development within the industry, inviting enthusiastic candidates to join a cohesive and goal-oriented team. Main Duties * Identify opportunities with new and existing customers, target these prospects with a clear and detailed plan enabling you to build long term profitable sales, develop relationships and recommend solutions. * Build relationships with new and existing customers to establish yourself as their key account manager and grow these accounts where opportunities are identified. * Respond to incoming email and phone enquiries ensuring customers are quoted and orders are processed by the Sales Support Team. * Create a daily outbound call plan ensuring you have a clear pro-active approach. * Listen to customer requirements creating detailed proposal documents and present appropriately to 'make the sale'. * Challenge any objections to convert your quotes. * Actively look for ways to grow business by immersing yourself in the industry and working closely with the sales leadership team on new ideas and prospects. * Advise customers on forthcoming product developments and discuss special promotions * Maintain clear and up to date customer records on the company CRM. * Represent the company at trade exhibitions, events etc. as and when required. * Remain motivated at all times, manage your workload in a progressive and proactive way to achieve your KPIs. * Follow Company Quality Management and Health & Safety guidelines. * Other reasonable tasks as requested by the Senior Management team. Candidate Profile * Previous internal sales experience (Ideally, minimum experience 3+ years). * Strong B2B sales experience, ideally consultative and/or technical. * Account management and business development experience is essential. * Strong communicator both verbally and in written form at all levels. * Ability to develop and maintain effective, positive working relationships with internal/external professionals. * Enjoys working to sales targets and goals, always striving to overachieve. * Good all-round IT skills and previous experience using a CRM system. * Must be team player with 'can do, will do' positive attitude, determination, and confidence. * Resilience and negotiations skills essential. * Ability to prioritise work and adapt positively to changing priorities. * Able to work on own initiative. * Experience in selling electrical accessories or cables would be highly advantageous. * Experience selling into a wholesale/re-distribution market will be highly desirable. * Formal sales qualifications and training will support any application. This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
16/05/2024
Full time
IT Systems Manager/Administrator holds the primary responsibility for ensuring the smooth operation of the IT infrastructure, guaranteeing that all systems function reliably, securely, and are regularly updated. Reporting to the Director of IT, this role is senior within the IT team, expected to exhibit leadership qualities, proactively troubleshoot issues, effectively communicate with team members, and set exemplary working standards. Establishing strong relationships with all members of the community is essential for maintaining a positive perception of IT services. Effective communication, both verbal and written, is crucial, and the ideal candidate will have a proven track record of excellence in this area. With prior experience as a Senior IT Technician or Network Manager, the IT Systems Manager should be adept at providing second/third line technical support. Key Responsibilities: Oversight of network infrastructure, Servers, workstations, and software management Administration of filtered Internet connectivity and remote connections across sites Management of Wi-Fi provision across various VLANs Administration of Microsoft 365 tenancy Maintenance of telephony systems Coordination with third-party IT service providers Management of backup systems and implementation of disaster contingencies Identification, planning, and costing of future developments and upgrades to the ICT infrastructure within agreed budgets Preparation of annual IT spending budgets within agreed limits Supervision of the creation and implementation of designated IT policies Exploration and integration of emerging AI technologies in an educational setting Job Type: Full-time Pay: £35,000.00-£45,000.00 per year
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
16/05/2024
Full time
Job Title - Service Management Lead - Finance Shared Services Location - Newcastle Upon Tyne - Hybrid (3 dpw on-site) Salary - £40 - £45K Per Annum Benefits - Excellent Benefits The Client - Curo are Partnering with a Global Organisation, consisting of Designers, Engineers and Consultants, dedicated to sustainable development. They support their clients to solve the most complex challenges, turning their ideas into reality, leveraging the latest technology. The Candidate - This role requires a candidate with excellent commercial acumen, who can ensure consistency with professional and clear formatted documents. This role will be focused on the on the process of on boarding of new client accounts, including monthly reporting packs, service review documents, and documenting financial processes. There will be no team or stakeholder management, this is a project based role in support of the Delivery Managers. There will be involvement in client review meetings, however this will be from the perspective of governance and risk, and ensuring that actions and follow up's are recorded. This role requires a natural rapport builder with the ability to manage up and down, as well as being able to take stock and document current processes, and support in change management. The key deliverable is a Service Catalogue, with new uniform processes and procedures, to maximise efficiency, and streamline where possible. The Role - The Service Management Lead, in Finance Shared Services is responsible for leading the global implementation and operation of processes and activities to facilitate the effective governance of services provided by the Finance SSC teams. This includes the documentation and definition of the services provided to each country supported, the establishment and agreement of targets to be delivered from the services, the establishment and coordination of a consistent service review process with agreed stakeholders and SSC members, the tracking of actions and status and effective change control to manage changes in scope of services. The Service Management Lead enables and facilitates the governance processes as a support to the SSC leadership, but accountability for the services and outcomes sits with the operational teams in the SSC. Key responsibilities: Establish and maintain a service definition to ensure ongoing clarity in scope of service expected outcomes for all countries supported Develop RACI (Responsible, Accountable, Consulted, and Informed) documentation for the activities supported, clarifying respective responsibilities between the SSC and its partners. Facilitate review between SSC managers and SSC stakeholders to align on definition of service Work with the SSC managers to propose appropriate Service Levels and KPIs (Key Performance Indicators) for the services delivered and support the agreement of these metrics with Stakeholders. Establish and oversee a program of standardized service review meetings between SSC and internal customers to discuss service progress, process performance, issues, and challenges, ensuring the outcomes to the meetings are captured and actions followed up on both the customer and SSC sides. Establish a change control process to allow for appropriate review of services provided and changes requested with a view to maximizing standardization, ensuring effective resourcing and realistic deliverables. Ensure compliance with relevant laws, regulations, and global standard policies and procedures including tax and accounting regulations. Define, implement, and maintain documentation online to maximize the transparency of all aspects of the services provided and processes supported. Requirements: Experience in a highly governed or regulated environment such as financial services or shared services or outsourcing Expertise in stakeholder management, preferably in a complex environment Excellent understanding of finance processes Background in process mapping and documentation, with expertise in production of service definition/contractual scoping documentation. First-hand experience of operational environments where the governance of service has been necessary to ensure successful delivery Expert in the production of RACI documentation Excellent relationship builder, maximizing trust and reliability Superb communicator Advanced MS Office skills with the ability to present information in a credible and professional structure and format to support buy in. Curious and interested mindset who will constantly seek to understand and improve the understanding of others A partner and supportive approach to the work aimed at promoting and recognizing the efforts and achievements of SSC teams to support building their confidence and sense of fulfilment. To apply for this Service Management Lead - Finance Shared Services permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
A Scottish SaaS Organisation are looking for a skilled Senior/Software Developer (who's keen to work with or learn Ruby ) to join their established Dev Team, on a fully remote basis in the UK. Opportunity to with a modern tech stack, alongside some really strong Developers in a very rewarding environment. The company are well-established (they've been running for over 10 years) and have been going through a period of growth for the past few years now - they have recently brought in some really high-profile clients and are now recognised as one of the leaders in their field. Their development team currently works fully remote and they are offering this long-term (providing you are based in the UK - however they do have a preference for central Scotland). Currently the Development team is 35 strong, boasting Back End, Front End, Full Stack Developers, DevOps Engineers, Data Engineers and Product Managers - it's a really established environment. The team enjoy working with a really modern tech stack ( Ruby on Rails, React/Redux, NodeJS, Azure, Docker and Kubernetes ). They're also a Scrum team that truly embody best practices from TDD, BDD and DevOps. Although experience with Ruby is pretty handy, they are open to Developers that have worked with other languages (Python, Java, Perl, Elixir, JavaScript etc). As they've got multiple Senior Developers with several years of Ruby experience - so it's a great learning environment to anyone wanting to join. They also have a good training budget for anyone joining to help get you up to speed. Ideally, you'll have; * Experience with Ruby OR years of commercial experience with other programming languages * Database Skills; SQL & NoSQL * Good Linux/Unix skills * Experience with cloud services (Azure, AWS or GCP) Experience with the following is highly desirable; * Docker/Kubernetes * HTML, CSS and JavaScript * Working in a data driven environment Their platform supports research (and is incredibly data focused) - with tangible benefits to healthcare/medicine and very relevant to worldwide events as of late. Working here you will know that all your efforts are making a really positive impact globally. In return the company are offering a competitive salary with good benefits (more than happy to discuss this in detail upfront) - also they offer 100% remote working. If you think you're up to the challenge and enjoy working in a technically demanding, but yet really rewarding environment please apply and/or drop Douglas Paget at Cathcart Technology a message
16/05/2024
Full time
A Scottish SaaS Organisation are looking for a skilled Senior/Software Developer (who's keen to work with or learn Ruby ) to join their established Dev Team, on a fully remote basis in the UK. Opportunity to with a modern tech stack, alongside some really strong Developers in a very rewarding environment. The company are well-established (they've been running for over 10 years) and have been going through a period of growth for the past few years now - they have recently brought in some really high-profile clients and are now recognised as one of the leaders in their field. Their development team currently works fully remote and they are offering this long-term (providing you are based in the UK - however they do have a preference for central Scotland). Currently the Development team is 35 strong, boasting Back End, Front End, Full Stack Developers, DevOps Engineers, Data Engineers and Product Managers - it's a really established environment. The team enjoy working with a really modern tech stack ( Ruby on Rails, React/Redux, NodeJS, Azure, Docker and Kubernetes ). They're also a Scrum team that truly embody best practices from TDD, BDD and DevOps. Although experience with Ruby is pretty handy, they are open to Developers that have worked with other languages (Python, Java, Perl, Elixir, JavaScript etc). As they've got multiple Senior Developers with several years of Ruby experience - so it's a great learning environment to anyone wanting to join. They also have a good training budget for anyone joining to help get you up to speed. Ideally, you'll have; * Experience with Ruby OR years of commercial experience with other programming languages * Database Skills; SQL & NoSQL * Good Linux/Unix skills * Experience with cloud services (Azure, AWS or GCP) Experience with the following is highly desirable; * Docker/Kubernetes * HTML, CSS and JavaScript * Working in a data driven environment Their platform supports research (and is incredibly data focused) - with tangible benefits to healthcare/medicine and very relevant to worldwide events as of late. Working here you will know that all your efforts are making a really positive impact globally. In return the company are offering a competitive salary with good benefits (more than happy to discuss this in detail upfront) - also they offer 100% remote working. If you think you're up to the challenge and enjoy working in a technically demanding, but yet really rewarding environment please apply and/or drop Douglas Paget at Cathcart Technology a message
Java Developer - Front Office - Rates - Glasgow A leading investment bank are looking to hire a Java developer to join their Front Office rates team in Glasgow! Responsibilities: Design, develop, and maintain high-performance Java applications Collaborate with cross-functional teams including traders, quantitative analysts, and technology experts to deliver innovative solutions. Ensure code quality through rigorous testing and code reviews. Participate in the full software development life cycle, from requirements gathering to deployment and support. Requirements: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Strong proficiency in Java, low latency, and Real Time systems Familiarity with Multithreading, concurrency, and performance optimization techniques Excellent problem-solving skills and ability to handle complex software development challenges. Effective communication skills and ability to work collaboratively in a team environment. Leadership experience is a plus! Why apply: Work in a dynamic and stimulating environment at the forefront of the investment banking industry. Collaborate with talented professionals and experts in the field to enhance your skills and knowledge. Competitive salary and benefits package. If this is the type of role that could interest you, please apply directly or email for more information.
16/05/2024
Full time
Java Developer - Front Office - Rates - Glasgow A leading investment bank are looking to hire a Java developer to join their Front Office rates team in Glasgow! Responsibilities: Design, develop, and maintain high-performance Java applications Collaborate with cross-functional teams including traders, quantitative analysts, and technology experts to deliver innovative solutions. Ensure code quality through rigorous testing and code reviews. Participate in the full software development life cycle, from requirements gathering to deployment and support. Requirements: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Strong proficiency in Java, low latency, and Real Time systems Familiarity with Multithreading, concurrency, and performance optimization techniques Excellent problem-solving skills and ability to handle complex software development challenges. Effective communication skills and ability to work collaboratively in a team environment. Leadership experience is a plus! Why apply: Work in a dynamic and stimulating environment at the forefront of the investment banking industry. Collaborate with talented professionals and experts in the field to enhance your skills and knowledge. Competitive salary and benefits package. If this is the type of role that could interest you, please apply directly or email for more information.
Position: Senior Sales Systems Business Owner - Automotive Group Belux Context: Within the Automotive Group Belux, our dealerships rely on a suite of digital tools developed to streamline operations. From our national headquarters in Bornem, we manage the development, implementation, and support of these tools. We're seeking a Senior Sales Systems Business Owner to oversee the management of various digital tools such as stock management, test drive, and delivery applications. In this role, you'll collaborate closely with developers and dealership users, managing requirements, testing new versions, collaborating with pilot dealers, devising local workarounds, exploring reporting capabilities, setting up trainings, and overseeing communications. Essentially, you'll be the key Business Owner of these tools. Responsibilities: As a self-sufficient leader, you'll take ownership of the following tasks: Testing of New Releases: Lead testing efforts for significant system releases, overseeing end-to-end testing across different systems. Defect Follow-up: Efficiently manage defect tracking, serving as the central point of contact for developers requiring clarification on issues. 3rd Level Dealer Support: Provide advanced support to our helpdesk for complex queries, oversee training materials, and optimize them for new releases. Act as Single Point of Contact (SPOC) for Dealers: Address escalations and urgent matters directly from dealers, swiftly providing solutions. Act as SPOC for Automotive Group Belux: Present tool status updates to our Board and handle complex issues with related departments. Act as SPOC for Product Development Teams: Maintain close communication with product owners, advocating for our requirements and leveraging best practices. Location and Team: You'll be based at the Belux Headquarters in Bornem, with an expectation of on-site work three days per week. You'll collaborate within the CRM Team, linked to the Marketing Department. Profile: Senior-level experience in Project Management. Proficient in IT systems with expertise in Confluence and Jira. Knowledge of Salesforce is advantageous. Fluency in Dutch, French, and English. Proven ability to independently drive projects. Excellent communication and persuasive skills. Available to start from 1st of July. Networking People (UK) is acting as an Employment Business in relation to this vacancy.
16/05/2024
Project-based
Position: Senior Sales Systems Business Owner - Automotive Group Belux Context: Within the Automotive Group Belux, our dealerships rely on a suite of digital tools developed to streamline operations. From our national headquarters in Bornem, we manage the development, implementation, and support of these tools. We're seeking a Senior Sales Systems Business Owner to oversee the management of various digital tools such as stock management, test drive, and delivery applications. In this role, you'll collaborate closely with developers and dealership users, managing requirements, testing new versions, collaborating with pilot dealers, devising local workarounds, exploring reporting capabilities, setting up trainings, and overseeing communications. Essentially, you'll be the key Business Owner of these tools. Responsibilities: As a self-sufficient leader, you'll take ownership of the following tasks: Testing of New Releases: Lead testing efforts for significant system releases, overseeing end-to-end testing across different systems. Defect Follow-up: Efficiently manage defect tracking, serving as the central point of contact for developers requiring clarification on issues. 3rd Level Dealer Support: Provide advanced support to our helpdesk for complex queries, oversee training materials, and optimize them for new releases. Act as Single Point of Contact (SPOC) for Dealers: Address escalations and urgent matters directly from dealers, swiftly providing solutions. Act as SPOC for Automotive Group Belux: Present tool status updates to our Board and handle complex issues with related departments. Act as SPOC for Product Development Teams: Maintain close communication with product owners, advocating for our requirements and leveraging best practices. Location and Team: You'll be based at the Belux Headquarters in Bornem, with an expectation of on-site work three days per week. You'll collaborate within the CRM Team, linked to the Marketing Department. Profile: Senior-level experience in Project Management. Proficient in IT systems with expertise in Confluence and Jira. Knowledge of Salesforce is advantageous. Fluency in Dutch, French, and English. Proven ability to independently drive projects. Excellent communication and persuasive skills. Available to start from 1st of July. Networking People (UK) is acting as an Employment Business in relation to this vacancy.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
16/05/2024
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an AWS DevOps Software Engineer. Candidate will provide subject matter expertise for ongoing support of applications deployed to non-production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Candidate will have a deep understanding of DevOps practices, leadership skills, and expertise in various tools and technologies. You will be working in a fast-paced, dynamic environment, using cutting-edge tools and cloud technologies. Manage day to day activities when called upon. Responsibilities: Desing Develop release and support, Cloud Native applications running on Containers Kubernetes and Docker within AWS. DevOps Strategy: Develop and implement DevOps strategies and best practices to enhance development, testing, and deployment processes. Possess in-depth knowledge and hands-on experience with DevOps tools and technologies, including but not limited to GitHub, Jenkins, Terraform, Ansible, Kafka, AWS, Apigee. Support the lower environments for incident and problem management. Resolve complex support issues in non-production environments. Create procedural and troubleshooting documentation related to cloud native applications. Write complex automation scripts using common automation tools, such as yaml, Json, Bash, Groovy, Ansible, Terraform and python, Perform other duties as assigned Qualifications: Excellent problem-solving skills. Ability to work independently. Ability to work with management to prioritize tasks. Demonstrate strong confidence in abilities and knowledge. Ability to work well in crisis situations. Ability to work under minimal supervision. Flexibility to be on call from 5 PM to 7 AM for 3 months per year. Good written and oral communication skills. Technical Skills: Expertise on Kubernetes and Docker, including best practices Expertise in cloud containerization; design, develop and troubleshoot Strong programming or Scripting skills in yaml, Helm Charts, Json, Bash, Groovy, Ansible, Terraform, python or Java. Advance level on Networking technologies CI/CD tools such as Artifactory, Jenkins, and GIT, SonarQube Experience with cloud-based systems such as AWS, Azure, or Google Cloud, including expertise in IaC and CaC; Ansible, Terraform Experience with Kafka infrastructure and processes Understanding of software development methodologies and Agile practices Excellent analytical and problem-solving skills, with the ability to troubleshoot and identify the root cause of issues Good verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams. Familiarity with monitoring and logging tools such Elk stack, Splunk. Familiarity with Technologies used to support microservices. Minimum 7 years experience working in a distributed multi-platform environment. Minimum 3 years experience working with Kubernetes. Minimum 3 years experience working on Scripting or Programming Bachelor's degree in a related area Cloud Certification a plus
Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial and will have at least 2+ years previous experience in a Business Systems Analyst/IT Business Analysts role. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
16/05/2024
Full time
Service Asset and Configuration Management Analyst - Working with a dynamic financial organisation in the heart of the city, whilst not essential any previous Financial/Banking experience would be highly beneficial and will have at least 2+ years previous experience in a Business Systems Analyst/IT Business Analysts role. As a Service Asset and Configuration Management Analyst, you will play a crucial role in ensuring the accuracy and integrity of our Configuration Management Database (CMDB) within the Atlassian platform as well as the source systems. You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities. You should possess excellent communication and team working skills and have confidence working on your own initiative. The role also involves making suggestions and improvements to processes and tooling, ensuring all processes are documented and followed and working with several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management. Strong leadership, communication, and attention to detail are also key to success in this role. Responsibilities: CMDB Configuration: Maintain and configure the CMDB schema to align with the company's IT infrastructure, services, and assets. Use Discovery to automatically discover and map the IT infrastructure assets. Managing user access. Data Integrity: Continuously monitor and improve data quality, accuracy, and consistency within the CMDB as well as the source systems, identifying and resolving discrepancies. Change Management: Oversee the CMDB in the context of change management, ensuring that changes to configuration items (CIs) are well-documented and approved, and that the CMDB is updated accordingly. CI Relationship Management: Establish and maintain relationships between CIs, ensuring the CMDB accurately reflects the interdependencies of IT components and business services using service mapping. Data Enrichment: Collaborate with various teams to enrich CMDB data with relevant information, such as technical specifications, vendor details, and ownership information. Audit and Compliance: Conduct regular audits to ensure compliance with ITIL best practices and industry standards for CMDB management. Reporting and Analytics: Generate reports and provide insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Documentation: Create and maintain documentation related to CMDB processes, standards, and procedures. Collaboration: Work closely with Technology teams to understand their CMDB needs. Competencies A collaborative team player, approachable, self-efficient and influences a positive work environment. Demonstrates curiosity Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others. Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Skills and Experience Experience working within IT in an Asset Management capacity. Experience administering and managing a CMDB (Configuration Management Database) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. Experience with Atlassian highly desirable ITIL 3 or 4 Foundation Knowledge of inventory systems (ie Lansweeper, Crowd Strike) Background in IT asset and configuration management. 4Experience with IT service management tools and platforms. Knowledge in working with either Asset Management and/or Configuration Management processes and systems or ITIL processes. Excellent verbal and written communication skills Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.