Resource Solutions - GSC
Title: ServiceNow Senior Administrator/Developer Salary: National - ranging from £49,700 - £70,000 and London from £53,300 - £80,000 per annum Location: London, Leeds, Edinburgh SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Would you like an opportunity to be at the forefront of our ambition to be a data and technology-driven regulator of the future? The team/department The ServiceNow Senior Administrator/Developer will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. The role will be collaborating with the ERP Product Group and key business owners and SMEs within the team. You will play the role of a senior developer in a team delivering improvements to our existing ServiceNow instance and business-as-usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing . You will administer, configuring, customising, and integrating the platform while working in a DevOps operating model to ensure the instance is upgraded following the ServiceNow cadence and FCA roadmap . Supply creative solutions for customer requirements utilising the technology stack available within ServiceNow including JavaScript, Flows, Integration Hub and Workflows following the ServiceNow and ITIL best practices . Guiding other members in an Agile team with a strong focus on continuously delivering value to the customers while making sure that the Sprint goals and Product goals are achieved and is adhering to the Product roadmap . Create and maintain documentation where necessary whilst mentoring the team . Participating in technical discussions with stakeholders alongside the Product owner and Technical Architects to develop and grasp the context of the requirements before implementing them . Provide BAU guidance for the platform alongside other team members in production releases. What you will get from the role . Exposure and a chance to upskill in various modules of ServiceNow including ITSM Pro, HR, SIR, Vulnerability Response, SecOps and ITOM discovery . Work in a fun and friendly agile team who are passionate about making a difference . An inclusive and diverse environment with opportunities to join the staff networks. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: . 25 days holiday per year plus bank holidays . Private healthcare with Bupa . A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) . Life assurance of eight times your basic salary . Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you'll have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Proven experience in ServiceNow Administration and Development . Certified as a ServiceNow System Administrator . ITIL V3/V4 Foundation accreditation Essential . Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow best practices . Strong experience in designing, building, and implementing solutions for the following modules: ITSM, CMDB, ITOM, HRSD, SIR and SecOps . Competent in various integration methods such as Data source, REST/SOAP APIs and Integration hub . Good knowledge of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world . Identify and implement the right solution using your knowledge of the capabilities of the platform . Ability to forge and maintain strong relationship with team members and stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
Title: ServiceNow Senior Administrator/Developer Salary: National - ranging from £49,700 - £70,000 and London from £53,300 - £80,000 per annum Location: London, Leeds, Edinburgh SC Clearance: The successful candidate will hold or will be required to obtain Security Clearance (SC) level vetting. Would you like an opportunity to be at the forefront of our ambition to be a data and technology-driven regulator of the future? The team/department The ServiceNow Senior Administrator/Developer will be working within the ERP Product Group DevOps team within our Data Tech & Innovation division. The role will be collaborating with the ERP Product Group and key business owners and SMEs within the team. You will play the role of a senior developer in a team delivering improvements to our existing ServiceNow instance and business-as-usual operations. Additionally, the identification of new opportunities for leveraging the functionality offered in the latest versions of ServiceNow. What you will be doing . You will administer, configuring, customising, and integrating the platform while working in a DevOps operating model to ensure the instance is upgraded following the ServiceNow cadence and FCA roadmap . Supply creative solutions for customer requirements utilising the technology stack available within ServiceNow including JavaScript, Flows, Integration Hub and Workflows following the ServiceNow and ITIL best practices . Guiding other members in an Agile team with a strong focus on continuously delivering value to the customers while making sure that the Sprint goals and Product goals are achieved and is adhering to the Product roadmap . Create and maintain documentation where necessary whilst mentoring the team . Participating in technical discussions with stakeholders alongside the Product owner and Technical Architects to develop and grasp the context of the requirements before implementing them . Provide BAU guidance for the platform alongside other team members in production releases. What you will get from the role . Exposure and a chance to upskill in various modules of ServiceNow including ITSM Pro, HR, SIR, Vulnerability Response, SecOps and ITOM discovery . Work in a fun and friendly agile team who are passionate about making a difference . An inclusive and diverse environment with opportunities to join the staff networks. Our competitive flexible benefits scheme gives you the opportunity to create a personalised benefits package, tailored to suit your life cycle. You can use this allowance to purchase additional benefits such as dental or cycle to work or you have the option top up your base salary by taking this as cash. Core benefits that you will receive as standard are: . 25 days holiday per year plus bank holidays . Private healthcare with Bupa . A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age - up to 12% a month once you reach age 35) . Life assurance of eight times your basic salary . Income protection We support hybrid working which means you will be able to work from home up to 60% of the time over a month with the remainder of your time in one of our three office locations. The skills and experience you'll have Minimum We are a signatory to the Government's Disability Confident scheme. This means that we will offer an interview to disabled candidates entering under the scheme, should they meet the minimum criteria for a role. . Proven experience in ServiceNow Administration and Development . Certified as a ServiceNow System Administrator . ITIL V3/V4 Foundation accreditation Essential . Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow best practices . Strong experience in designing, building, and implementing solutions for the following modules: ITSM, CMDB, ITOM, HRSD, SIR and SecOps . Competent in various integration methods such as Data source, REST/SOAP APIs and Integration hub . Good knowledge of OOTB capabilities of ServiceNow and a hunger to keep yourself up to date with the developments in the ServiceNow world . Identify and implement the right solution using your knowledge of the capabilities of the platform . Ability to forge and maintain strong relationship with team members and stakeholders About the FCA The FCA regulates the conduct of 50,000 firms in the UK to ensure our financial markets are honest, fair and competitive. We do this to make sure markets work well for individuals, businesses and the economy as a whole. For more information on what we do, our three-year strategy can be found here. The FCA's Values & Diversity Our ambition is to cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation - one that makes better decisions, drives innovation, and delivers better regulation. If you are someone who is seeking that next challenge, and you have the experience and skills required, then please send me your CV. Our Recruitment Delivery Team are committed to offering an inclusive recruitment experience to all candidates. If you require any accommodations or adjustments as a result of disability, impairment, or health condition, please do not hesitate to let me know by emailing
IT Human Resources
Brussel (Stad), Brussel
Our partner is seeking an Architect service for Our partner Academy. As an Our partner Academy Architect, the service is responsible for the Architecture of the Learning Management System (LMS) in SAP SuccessFactors, in terms of maintenance and processes. Together with Our partner Academy Designers and The Training Center, the service guides the team in how to configure the training paths to be deployed in the LMS, tests this configuration in the test environment, provides guidance for the use of (new) features, and helps integrate the new training paths into the LMS according to defined guidelines. The service will also closely work together with the Business Analysts and the external supplier for the resolution of technical configuration design and user issues related to the learning journeys uploaded in the LMS. The service will include: - Working together with Our partner Academy Designers & Training Center to work out and test the LMS configurations for new training paths, providing guidance and advice on potential (new - unused) LMS features. Testing these configurations and keeping them as simple as possible. - Working out new and simpler LMS configurations for complex training paths and liaising with the reporting specialist to ensure the new configurations fit the reporting requirements. - Supporting Our partner Academy Training Center with the resolution of technical user issues in the LMS. If unable to resolve the issue, transferring the issue to Level 3 support via a Jira-ticket. Following up on the Jira-tickets and communicating the solutions within Our partner Academy. - Based on the above activities, creating and updating documentation (Work Instructions and Quick Reference Guides). - Liaising with all stakeholders (Designers, Training Center, colleague-Architects) within Our partner Academy to transfer knowledge about new and yet unused LMS features that might be of value. - Focus on user experience and simplification. Must-have requirements: - Fluent in Dutch, French, and English. Teamwork with businesses or external partners and can easily build relationships of trust with them. - More than 7 years of experience in configuring and using the LMS SAP SuccessFactors as a Configuration Consultant (knowledge of Items, Curriculum, Programs, Assignment Profiles, Exams, and the logic behind it). - Preferably certified in LMS SAP SuccessFactors (Learning). - Passionate analyst; the satisfaction of internal customers is essential. Additional requirements: - An eye for good documentation and can write and explain (train) qualitative guidelines and instructions. - Dare to challenge the business requirements with the goal to create simplification in the LMS. - Are organized and manage your priorities effectively. Additional info: - Start date: beginning of April 2024 - End date: 31/12/2024 - Work location: Center of Brussels & Schaerbeek (remote work possible) - Work regime: full-time
Our partner is seeking an Architect service for Our partner Academy. As an Our partner Academy Architect, the service is responsible for the Architecture of the Learning Management System (LMS) in SAP SuccessFactors, in terms of maintenance and processes. Together with Our partner Academy Designers and The Training Center, the service guides the team in how to configure the training paths to be deployed in the LMS, tests this configuration in the test environment, provides guidance for the use of (new) features, and helps integrate the new training paths into the LMS according to defined guidelines. The service will also closely work together with the Business Analysts and the external supplier for the resolution of technical configuration design and user issues related to the learning journeys uploaded in the LMS. The service will include: - Working together with Our partner Academy Designers & Training Center to work out and test the LMS configurations for new training paths, providing guidance and advice on potential (new - unused) LMS features. Testing these configurations and keeping them as simple as possible. - Working out new and simpler LMS configurations for complex training paths and liaising with the reporting specialist to ensure the new configurations fit the reporting requirements. - Supporting Our partner Academy Training Center with the resolution of technical user issues in the LMS. If unable to resolve the issue, transferring the issue to Level 3 support via a Jira-ticket. Following up on the Jira-tickets and communicating the solutions within Our partner Academy. - Based on the above activities, creating and updating documentation (Work Instructions and Quick Reference Guides). - Liaising with all stakeholders (Designers, Training Center, colleague-Architects) within Our partner Academy to transfer knowledge about new and yet unused LMS features that might be of value. - Focus on user experience and simplification. Must-have requirements: - Fluent in Dutch, French, and English. Teamwork with businesses or external partners and can easily build relationships of trust with them. - More than 7 years of experience in configuring and using the LMS SAP SuccessFactors as a Configuration Consultant (knowledge of Items, Curriculum, Programs, Assignment Profiles, Exams, and the logic behind it). - Preferably certified in LMS SAP SuccessFactors (Learning). - Passionate analyst; the satisfaction of internal customers is essential. Additional requirements: - An eye for good documentation and can write and explain (train) qualitative guidelines and instructions. - Dare to challenge the business requirements with the goal to create simplification in the LMS. - Are organized and manage your priorities effectively. Additional info: - Start date: beginning of April 2024 - End date: 31/12/2024 - Work location: Center of Brussels & Schaerbeek (remote work possible) - Work regime: full-time
Dileigh Consulting Engineers
Yeppoon, Queensland
Dileigh Consulting Engineers Pty Ltd (Dileigh) is seeking an experienced AutoCAD draftsperson or civil designer on a full-time basis to assist our design section, predominantly with subdivision design and documentation. Dileigh is a Yeppoon civil and structural engineering consultancy, providing technical-based engineering support for civil and structural construction contractors and local government authorities. Our area of expertise is in the civil and structural construction industry, providing a complete range of services and solutions for all stages of the project life cycle from planning, conceptualization detailed design, and documentation. The successful applicant should have experience in: - Subdivision design and documentation (roads, stormwater, sewer, water) Liaison with local government and service authorities Responsibilities will include but not be limited to: - Provide plans and documentation for development applications, tenders, and construction. Liaising and coordination with all relevant stakeholders including architects, engineers, planners, and contractors Identify cost-effective and practical solutions to design variations Prepare final drawings and documentation for the client Ensure that all works undertaken are in accordance with appropriate professional and technical standards and practices Selection Criteria To be considered for this role candidates must be able to meet the following criteria Have at least 3 years of design/drafting experience working for a civil design consultancy or a government agency in a similar role. Ability to work in a close team environment A strong understanding of AutoCAD Civil3D, or a high proficiency in a similar product and the ability to transfer those skills to AutoCAD & Civil3D. A sound knowledge of civil drafting and documentation for development assessment and construction Effective communication skills to co-ordinate with the client. assessment authorities, contractors, and other design disciplines Good Windows-based computer skills and proficiency in the use of the Microsoft Office suite of products Proven skills in defining, prioritising, organising, and completing tasks to meet deadlines An excellent eye for detail A friendly amiable personality and polite professional manner. The following qualities are not essential, but it would be desirable to have: - A tertiary qualification in Engineering (Diploma or higher), or the ability and desire to attain one. Remuneration: - Remuneration will be based on an individual's experience and negotiated with the successful applicant. Please submit your Resume using the "Apply for this job now" button. All applications will be treated as confidential.
Dileigh Consulting Engineers Pty Ltd (Dileigh) is seeking an experienced AutoCAD draftsperson or civil designer on a full-time basis to assist our design section, predominantly with subdivision design and documentation. Dileigh is a Yeppoon civil and structural engineering consultancy, providing technical-based engineering support for civil and structural construction contractors and local government authorities. Our area of expertise is in the civil and structural construction industry, providing a complete range of services and solutions for all stages of the project life cycle from planning, conceptualization detailed design, and documentation. The successful applicant should have experience in: - Subdivision design and documentation (roads, stormwater, sewer, water) Liaison with local government and service authorities Responsibilities will include but not be limited to: - Provide plans and documentation for development applications, tenders, and construction. Liaising and coordination with all relevant stakeholders including architects, engineers, planners, and contractors Identify cost-effective and practical solutions to design variations Prepare final drawings and documentation for the client Ensure that all works undertaken are in accordance with appropriate professional and technical standards and practices Selection Criteria To be considered for this role candidates must be able to meet the following criteria Have at least 3 years of design/drafting experience working for a civil design consultancy or a government agency in a similar role. Ability to work in a close team environment A strong understanding of AutoCAD Civil3D, or a high proficiency in a similar product and the ability to transfer those skills to AutoCAD & Civil3D. A sound knowledge of civil drafting and documentation for development assessment and construction Effective communication skills to co-ordinate with the client. assessment authorities, contractors, and other design disciplines Good Windows-based computer skills and proficiency in the use of the Microsoft Office suite of products Proven skills in defining, prioritising, organising, and completing tasks to meet deadlines An excellent eye for detail A friendly amiable personality and polite professional manner. The following qualities are not essential, but it would be desirable to have: - A tertiary qualification in Engineering (Diploma or higher), or the ability and desire to attain one. Remuneration: - Remuneration will be based on an individual's experience and negotiated with the successful applicant. Please submit your Resume using the "Apply for this job now" button. All applications will be treated as confidential.