Business Analyst (with French)

S.C. Orange România S.A

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Business Analyst (with French)

The position offers the opportunity to work in a dynamic IT environment, based on Big Data platforms and multiple applicative tools and driven by the most up to date business directions in the telecommunication industry.

The outlined position is situated in Romania, within the Business Intelligence and Data Management team, part of a broader multi-cultural Orange Group  team named Business Country Partnership. The main ambition of the team is to support the Orange Group countries with sharing knowledge, best practice and helping them address the most valuable use cases/ business needs, through the right tools/ enablers.

 

You will be involved in the following activities:

 

  • Participate to BI / Big Data solutions delivery / implementation for Group or in Orange affiliates:
    • Contribute to project launch: understand AS IS, define objectives, scope, resources, project plan, project charter
    • Understand different countries business needs (marketing, sales, fraud, customer experience & interaction) and have workshops with the business teams to identify use cases & key measures released
    • Build Business Requirements and Interface Specifications documents
    • Follow up delivery process and liaise with ITN teams, developers or external suppliers to guarantee the solution will meet business needs and will be delivered on time
    • Contribute to testing phases (help define test strategy, define test cases, scripts and perform unit / integration tests to secure delivery), log in issues / change requests and follow up of the resolution/action progress according to planning
    • Help build roll-out kit (business requirements, functional specifications, technical architecture & scripts, interface contracts) for re-use in other countries

 

  • Build enablers for data processing on Big Data platforms of Orange affiliates, to meet various business needs:
    • Identify processing rules (e.g. encryption, filtering/cleansing, aggregation) needed to be applied to main data sets stored in a Big Data platform, in order to meet key business expectations for main business domains (marketing, customer experience management, fraud)
    • Understand main business needs for each domain, derived in Key Performance Indicators
    • Analyse raw data sets needed to feed each business domain and map the processing rules between this data and the expected output KPIs
    • Build Business Requirements and Interface Specifications documents
    • Follow up closely delivery with developers, define and participate to testing, log in issues and secure continuously improved delivery

 

  • Support usage, data accuracy and make evolve BI / Big Data solutions:
    • Perform BI / Big Data enablers demonstration/ train users/ animate refresh sessions/ build training kit-support: training sessions and training documents updated. Measure value & return of experience
    • Investigate possibilities of improvement and contribute to solution enhancements to better meet the business needs evolution: solution assessment after Go Live and recommendation of improvements approved by key stakeholders
    • Lead implementation of new features, releases and drive testing phase before delivery: roadmap for new releases, features validated with key stakeholders
    • Make countries and business teams aware (demos, seminars, communities, catalogues) of the data services and use cases in other affiliates
    • Control, monitor and improve data collection, processing & display when required to ensure a consistent data delivery process for each implemented solution

 

Skills and knowledge needed for this role:

 

  • Experience as Business Analyst, in IS/ BI projects and/or in BI solutions usage
  • Overall knowledge of BI environments
  • Knowledge and ability to use and understand specific BI tools, preferably QlikView, SPSS, Business Objects
  • Good understanding of business needs and ability to turn them into IS/ BI solutions, dashboards, reports
  • Comfortable with use of Microsoft Office tools (Excel, PowerPoint, Word)
  • Experience of integrating reports into comprehensive  PowerPoint presentations
  • Fluent English & French (oral & written)

 

We are looking for someone:

 

  • Ability to communicate, present and have workshops in front of countries
  • Motivated by data investigations and exploration
  • Detail driven and well organized, structured
  • Planning and organizing
  • Influence and persuasion
  • Initiative and pro-activity

 

Education and experience (minimum level requested):

 

  • University Graduated in Economics , Mathematics, Engineering
  • Work experience minimum 5 years

 

Thank you for applying!

 

Descriere companie

Detalii oferta de angajare

13 Sep 2018

Locatia jobului

Bucuresti, Rom창nia

Tip job

Categorie job

Tehnologia informaţiei

Salariu lunar