Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across bespoke application set up & integration whilst also training and supporting them. You will work closely with the service desk but also support in IT project delivery in line with the organisations strategic plans. What you'll need to succeed To be considered for this role, you will need to have worked in a similar application support/technical support based role. You will need to have excellent communication skills and a customer-centric approach. You must also have good time management skills and be able to work in a dynamic, high-volume environment. Exposure with Excel, specifically using multiple data sources within pivot tables, would be beneficial, as would experience using Microsoft Central dynamics 365 business Central. Exposure to ITIL standards & frameworks would also be beneficial. If you have experience with point of sale solutions & applications, that would be advantageous. What you'll get in return In return, you will work for an established business, which is currently experiencing exciting growth. You'll work for a friendly team with a great culture & working environment. You will also be exposed to internal development & career progression. The salary on offer is c£35,000 & benefits and the role offers hybrid working (3 days per week). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across bespoke application set up & integration whilst also training and supporting them. You will work closely with the service desk but also support in IT project delivery in line with the organisations strategic plans. What you'll need to succeed To be considered for this role, you will need to have worked in a similar application support/technical support based role. You will need to have excellent communication skills and a customer-centric approach. You must also have good time management skills and be able to work in a dynamic, high-volume environment. Exposure with Excel, specifically using multiple data sources within pivot tables, would be beneficial, as would experience using Microsoft Central dynamics 365 business Central. Exposure to ITIL standards & frameworks would also be beneficial. If you have experience with point of sale solutions & applications, that would be advantageous. What you'll get in return In return, you will work for an established business, which is currently experiencing exciting growth. You'll work for a friendly team with a great culture & working environment. You will also be exposed to internal development & career progression. The salary on offer is c£35,000 & benefits and the role offers hybrid working (3 days per week). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/05/2024
Full time
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Mechanical Engineer/Aerospace Engineer - Aerospace Testing Equipment, Wind Tunnels, Force Measurement & Positioning Systems; Bespoke Mechanical Engineering, Design, Hands-on Assembly, Installation; FEA, CAE from: Solidworks, 3D CAD, CATIA, Unigraphix/UG NX, Inventor etc. Permanent, East Sussex, Onsite. C.£60k + Bonus. Specialist Engineering firm with 30 year trading history and a leading position within the Wind Tunnel/Airflow Testing Solutions marketplace seek Mechanical Engineer to join the business and play a lead role within the team. With the majority of their clients operating within the Aerospace, Motorsport and Defence sectors the company delivers bespoke engineering solutions to clients across the globe. A wide range of wind/air flow testing solutions are offered within their product range with each actual delivery being bespoke in nature. The Mechanical Engineer/Aerospace Engineer will work in a lead capacity and within the full life cycle. This will require the design of the solution using 3D CAE tools such as Solidworks, 3D CAD, CATIA, Unigraphix/UG NX, Inventor etc, liaison with the fabricators and then the subsequent (hands-on) build and assembly of the systems either in the company's factory environment and/or onsite anywhere in the world. You will plan complex engineering projects, design solutions/oversee solutions designed by the team, play a key role in the assembly and installation but also solve problems as they arise and advise on appropriate methods and solutions to improve the end product. This will require both leadership of the team, engagement with senior management, project management capability as well as engagement with customers within some of the worlds' leading organisations within the Aerospace, Automotive, Motorsport and Defence sectors. We are searching for an experienced Mechanical Engineer/Aerospace Engineer who possesses many years' experience in the full life cycle of aeronautical/motion control/electromechanical engineering fields where you will have gained experience in in 2D and 3D CAE with either Solidworks, 3D CAD, CATIA, Unigraphix/UG NX, Inventor etc. You will be a hands-on Engineer with experience of machined components to tight tolerances; large, welded fabrications. You will be comfortable with the concepts of FEA (Finite Element Analysis). Leadership, Project Management, Client Engagement and an overall keen eye for detail will all be expected and in return you will have the opportunity to deliver first class systems for some of the world's leading companies. Excellent communication skills will be required. SC clearance required/to be undertaken on appointment. This is an exceptional opportunity to join a well-established, leading specialist engineering company with exciting global prospects. Due to the hands-on nature of this role we require someone who can work Full Time, onsite at the company's facility in rural East Sussex. You will need to be in possession of a full driving license and car as the offices and assembly centre are not within walking distance of the mainline train station. The location is easily commutable (by car) from areas including Eastbourne, Hailsham, Hastings, Uckfield East Sussex; Tunbridge Wells, Sevenoaks, Kent; East Grinstead, Crawley West Sussex; Horley, Redhill, Surrey.
17/05/2024
Full time
Mechanical Engineer/Aerospace Engineer - Aerospace Testing Equipment, Wind Tunnels, Force Measurement & Positioning Systems; Bespoke Mechanical Engineering, Design, Hands-on Assembly, Installation; FEA, CAE from: Solidworks, 3D CAD, CATIA, Unigraphix/UG NX, Inventor etc. Permanent, East Sussex, Onsite. C.£60k + Bonus. Specialist Engineering firm with 30 year trading history and a leading position within the Wind Tunnel/Airflow Testing Solutions marketplace seek Mechanical Engineer to join the business and play a lead role within the team. With the majority of their clients operating within the Aerospace, Motorsport and Defence sectors the company delivers bespoke engineering solutions to clients across the globe. A wide range of wind/air flow testing solutions are offered within their product range with each actual delivery being bespoke in nature. The Mechanical Engineer/Aerospace Engineer will work in a lead capacity and within the full life cycle. This will require the design of the solution using 3D CAE tools such as Solidworks, 3D CAD, CATIA, Unigraphix/UG NX, Inventor etc, liaison with the fabricators and then the subsequent (hands-on) build and assembly of the systems either in the company's factory environment and/or onsite anywhere in the world. You will plan complex engineering projects, design solutions/oversee solutions designed by the team, play a key role in the assembly and installation but also solve problems as they arise and advise on appropriate methods and solutions to improve the end product. This will require both leadership of the team, engagement with senior management, project management capability as well as engagement with customers within some of the worlds' leading organisations within the Aerospace, Automotive, Motorsport and Defence sectors. We are searching for an experienced Mechanical Engineer/Aerospace Engineer who possesses many years' experience in the full life cycle of aeronautical/motion control/electromechanical engineering fields where you will have gained experience in in 2D and 3D CAE with either Solidworks, 3D CAD, CATIA, Unigraphix/UG NX, Inventor etc. You will be a hands-on Engineer with experience of machined components to tight tolerances; large, welded fabrications. You will be comfortable with the concepts of FEA (Finite Element Analysis). Leadership, Project Management, Client Engagement and an overall keen eye for detail will all be expected and in return you will have the opportunity to deliver first class systems for some of the world's leading companies. Excellent communication skills will be required. SC clearance required/to be undertaken on appointment. This is an exceptional opportunity to join a well-established, leading specialist engineering company with exciting global prospects. Due to the hands-on nature of this role we require someone who can work Full Time, onsite at the company's facility in rural East Sussex. You will need to be in possession of a full driving license and car as the offices and assembly centre are not within walking distance of the mainline train station. The location is easily commutable (by car) from areas including Eastbourne, Hailsham, Hastings, Uckfield East Sussex; Tunbridge Wells, Sevenoaks, Kent; East Grinstead, Crawley West Sussex; Horley, Redhill, Surrey.
Operational Resilience Architect - Banking - PAYE contract Are you a passionate and confident Operational Resilience Architect ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Operational Resilience Architect to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. This is a remote role with an occasional trip to the Sheffield office. To be considered, you must have banking experience and have extensive experience of operational resilience as an Architect. Please apply now for immediate consideration.
17/05/2024
Project-based
Operational Resilience Architect - Banking - PAYE contract Are you a passionate and confident Operational Resilience Architect ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an Operational Resilience Architect to join us on a PAYE contract basis and work on a project we are delivering for a Tier 1 Bank. This is a remote role with an occasional trip to the Sheffield office. To be considered, you must have banking experience and have extensive experience of operational resilience as an Architect. Please apply now for immediate consideration.
Python Developer (Splunk SOAR) - Financial Services Are you a passionate and confident Python Developer with Splunk experience ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. Python Developer with experience using a SOAR platform (Splunk SOAR) or similar Looking for the candidate to be based in the Sheffield office 2 days a week (Tue & Thurs) to support more junior members of the team with their Development work in order to upskill.
17/05/2024
Project-based
Python Developer (Splunk SOAR) - Financial Services Are you a passionate and confident Python Developer with Splunk experience ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. Python Developer with experience using a SOAR platform (Splunk SOAR) or similar Looking for the candidate to be based in the Sheffield office 2 days a week (Tue & Thurs) to support more junior members of the team with their Development work in order to upskill.
IT Operations Specialist - 6months + Global Enterprise Partners is currently looking for an IT Operations Specialist for an assignment with a large retail organization. Our client operates in an extremely dynamic context with several major changes: ongoing multi-cloud transformation, omnichannel strategy. Requirements IT Operations Specialist Role: Handle tickets in the ServiceNow tool while adhering to SLAs Enhance operational and monitoring procedures Define, evolve, and/or implement technical or functional monitoring services for the Retail scope, especially to accelerate the automation of incident detection and resolution. Responsible for hosting and operating Retail solutions. Drive technical projects (eg, infrastructure migration, data center relocation, DRP testing). Responsible for production releases installation Contribute through expertise to the smooth operation of production applications to ensure a defined level of service quality and security for users in line with business constraints. Details IT Operations Specialist Role: Start date: ASAP (Flexible) Duration: Initially 6 months (with extensions) Hours per week: 40 hours Location: Remote (LATAM) Type of contract: Freelancer Rate: Open Interested? If this role as IT Operations Specialist is of your interest, please apply directly via the link and/or get in touch with Eva Donaque via phone or email
17/05/2024
Project-based
IT Operations Specialist - 6months + Global Enterprise Partners is currently looking for an IT Operations Specialist for an assignment with a large retail organization. Our client operates in an extremely dynamic context with several major changes: ongoing multi-cloud transformation, omnichannel strategy. Requirements IT Operations Specialist Role: Handle tickets in the ServiceNow tool while adhering to SLAs Enhance operational and monitoring procedures Define, evolve, and/or implement technical or functional monitoring services for the Retail scope, especially to accelerate the automation of incident detection and resolution. Responsible for hosting and operating Retail solutions. Drive technical projects (eg, infrastructure migration, data center relocation, DRP testing). Responsible for production releases installation Contribute through expertise to the smooth operation of production applications to ensure a defined level of service quality and security for users in line with business constraints. Details IT Operations Specialist Role: Start date: ASAP (Flexible) Duration: Initially 6 months (with extensions) Hours per week: 40 hours Location: Remote (LATAM) Type of contract: Freelancer Rate: Open Interested? If this role as IT Operations Specialist is of your interest, please apply directly via the link and/or get in touch with Eva Donaque via phone or email
File Transfer Engineer (IBM Sterling File Gateway/IBM Connect Direct) - Remote Working - PAYE contract Are you a passionate and confident File Transfer Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a File Transfer Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Experience of IBM Sterling File Gateway or IBM Connect Direct essential. Remote working. Please apply now for immediate consideration.
17/05/2024
Project-based
File Transfer Engineer (IBM Sterling File Gateway/IBM Connect Direct) - Remote Working - PAYE contract Are you a passionate and confident File Transfer Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a File Transfer Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Experience of IBM Sterling File Gateway or IBM Connect Direct essential. Remote working. Please apply now for immediate consideration.
IBM Connect Direct Engineer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident IBM Connect Direct Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an IBM Connect Direct Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Remote working. Please apply now for immediate consideration.
16/05/2024
Project-based
IBM Connect Direct Engineer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident IBM Connect Direct Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an IBM Connect Direct Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Remote working. Please apply now for immediate consideration.
IBM Sterling File Gateway Engineer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident IBM Sterling File Gateway Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an IBM Sterling File Gateway Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Remote working. Please apply now for immediate consideration.
16/05/2024
Project-based
IBM Sterling File Gateway Engineer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident IBM Sterling File Gateway Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an IBM Sterling File Gateway Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Remote working. Please apply now for immediate consideration.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
16/05/2024
Project-based
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Conexus have partnered with a global company within life sciences to source an incident management specialist to launch new initiatives around Incident Response. In this role, you'll be at the forefront, setting the example for junior team members. We're looking for someone with a process-oriented background, ideally from a highly regulated environment such as pharmaceuticals, banking, or a company specializing in SOC Services. While you won't directly manage people, a significant aspect of this role involves training the team. Hands-on experience in dealing with incidents is crucial. Responsibilities: Lead the incident response efforts, ensuring incidents are managed effectively and in line with established processes and initiatives. Mentor and train junior team members to enhance their skills and capabilities in incident response, fostering a culture of continuous improvement. Collaborate with stakeholders to understand business requirements and align incident response processes accordingly. Continuously assess and refine incident response procedures to ensure they meet industry standards and best practices. Act as a subject matter expert on incident response, providing guidance and support to the internal team and other stakeholders. Coordinate with external partners and vendors as needed to enhance incident response capabilities and stay updated on emerging threats. Document and analyze incident response activities to identify areas for improvement and implement corrective actions. Stay informed about the latest trends and developments in incident response and cybersecurity to inform strategic decision-making. Requirements: Demonstrated experience in incident response management, preferably in a process-oriented environment. Proven ability to lead incident response efforts and train junior team members effectively. Hands-on experience dealing with security incidents and a strong understanding of incident response methodologies. Background in a highly regulated industry such as pharmaceuticals or banking, or experience with SOC Services, is desirable. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Relevant certifications such as CISSP, CISM, or GIAC certifications are a plus. If this position is of interest, please apply here or contact me directly for more details.
16/05/2024
Project-based
Conexus have partnered with a global company within life sciences to source an incident management specialist to launch new initiatives around Incident Response. In this role, you'll be at the forefront, setting the example for junior team members. We're looking for someone with a process-oriented background, ideally from a highly regulated environment such as pharmaceuticals, banking, or a company specializing in SOC Services. While you won't directly manage people, a significant aspect of this role involves training the team. Hands-on experience in dealing with incidents is crucial. Responsibilities: Lead the incident response efforts, ensuring incidents are managed effectively and in line with established processes and initiatives. Mentor and train junior team members to enhance their skills and capabilities in incident response, fostering a culture of continuous improvement. Collaborate with stakeholders to understand business requirements and align incident response processes accordingly. Continuously assess and refine incident response procedures to ensure they meet industry standards and best practices. Act as a subject matter expert on incident response, providing guidance and support to the internal team and other stakeholders. Coordinate with external partners and vendors as needed to enhance incident response capabilities and stay updated on emerging threats. Document and analyze incident response activities to identify areas for improvement and implement corrective actions. Stay informed about the latest trends and developments in incident response and cybersecurity to inform strategic decision-making. Requirements: Demonstrated experience in incident response management, preferably in a process-oriented environment. Proven ability to lead incident response efforts and train junior team members effectively. Hands-on experience dealing with security incidents and a strong understanding of incident response methodologies. Background in a highly regulated industry such as pharmaceuticals or banking, or experience with SOC Services, is desirable. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Relevant certifications such as CISSP, CISM, or GIAC certifications are a plus. If this position is of interest, please apply here or contact me directly for more details.
Finance Systems Specialist 100% remote available Our client, a global organisation are searching for an experience Finance Systems specialist to join their business on a 6 month Fixed Term Contract. This role will support the global finance teams with the finance software. Responsible for installations and upgrades and support the implementation of their bill to cash software. Role responsibilities: Installation and technical maintenance of the Bill to Cash Software (primarily Credit Control and Cash Allocation) Schedule and perform regular upgrades of the Bill to Cash Software Support the Bill to Cash Process by technically deploying, implementing, and migrating Bill to Cash Software globally following the standardised strategy Support other Financial Software used within the global Finance Teams (eg Dynamics NAV, Business Central, Alloc8, C-Series.) Provide technical and functional training to the business (End users, Application support Teams) Document technical process flows Deploy recommendations and improvements to the software and technical processes to achieve business and process improvements Provide ongoing support on incidents Support the local teams with changes to processes and system setups Ensure compatibility with other systems while maintaining integrity of the data and data transfers Support Major Incident Review (MIR) and Problem Management meetings and actively contribute sharing solutions Enforce "best practice sharing" across countries and regions Essential skills: Technical knowledge of operating system, windows server, IIS (Internet Information Service), other technical tools (eg Powershell) Knowledge of Credit Management and Cash Allocation Software (preferably OnGuard) Knowledge of Active Directory and Citrix Willing to sometimes travel internationally Training skills Effective communicator [written and verbal]. Ready to support and develop members of the team. High integrity Good emphatic skills to understand the needs of the internal customer Proactive skill set to keep up with new technical trends Capable of working under pressure and managing a diverse workload. Experience of working within delivery teams for projects of varying sizes and timescales Understanding of data protection issues Problem-solving capabilities Desirable skills: Knowledge of Finance (especially Credit Management and Cash Allocation ) Processes Experience of Dynamic NAV and/or Business Central implementations Knowledge of SQL database and reporting Experience of working in a complex, multi-priority organisation. Knowledge of other finance business processes (eg Accountancy) Previous experience of finance related project Finance Systems Specialist Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/05/2024
Finance Systems Specialist 100% remote available Our client, a global organisation are searching for an experience Finance Systems specialist to join their business on a 6 month Fixed Term Contract. This role will support the global finance teams with the finance software. Responsible for installations and upgrades and support the implementation of their bill to cash software. Role responsibilities: Installation and technical maintenance of the Bill to Cash Software (primarily Credit Control and Cash Allocation) Schedule and perform regular upgrades of the Bill to Cash Software Support the Bill to Cash Process by technically deploying, implementing, and migrating Bill to Cash Software globally following the standardised strategy Support other Financial Software used within the global Finance Teams (eg Dynamics NAV, Business Central, Alloc8, C-Series.) Provide technical and functional training to the business (End users, Application support Teams) Document technical process flows Deploy recommendations and improvements to the software and technical processes to achieve business and process improvements Provide ongoing support on incidents Support the local teams with changes to processes and system setups Ensure compatibility with other systems while maintaining integrity of the data and data transfers Support Major Incident Review (MIR) and Problem Management meetings and actively contribute sharing solutions Enforce "best practice sharing" across countries and regions Essential skills: Technical knowledge of operating system, windows server, IIS (Internet Information Service), other technical tools (eg Powershell) Knowledge of Credit Management and Cash Allocation Software (preferably OnGuard) Knowledge of Active Directory and Citrix Willing to sometimes travel internationally Training skills Effective communicator [written and verbal]. Ready to support and develop members of the team. High integrity Good emphatic skills to understand the needs of the internal customer Proactive skill set to keep up with new technical trends Capable of working under pressure and managing a diverse workload. Experience of working within delivery teams for projects of varying sizes and timescales Understanding of data protection issues Problem-solving capabilities Desirable skills: Knowledge of Finance (especially Credit Management and Cash Allocation ) Processes Experience of Dynamic NAV and/or Business Central implementations Knowledge of SQL database and reporting Experience of working in a complex, multi-priority organisation. Knowledge of other finance business processes (eg Accountancy) Previous experience of finance related project Finance Systems Specialist Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Lorien are supporting an established government savings bank that are expanding their proposition within the Retail Banking part of the organisation. With this, they are looking for a Head of Retail Strategy and Innovation. The role will be responsible for leading innovation and strategic thinking for customers, products and services. You will focus on the Design and Management of the banks future propositions, features and customer experience, whilst remaining in partnership with the Retail Services Senior Leadership team. The organisation are evolving and going through significant growth, 'Digital First' is their main objective whilst supporting their customers and design these services to be inclusive and accessible for all. As they aim to increase the pace at which they deliver change and enhancements to services and products, maintaining alignment with customer expectations and the increased competition in the UK savings market. Based on this, the role will include: Streamline processes. Clear process and ownership Greater focus on ongoing service innovation utilising insights and trends from wider industry. Strategy and proposition development should become less iterative and responsive, with documents reviewed and enhancements made on a more regular basis. Own the development of the organisations strategy long-term customer/Retail strategy Identify new Digital innovations to enhance customer experience including technical opportunities offered by suppliers to enrich customer offering and challenge current thinking Understand target customers, needs and barriers, and the market and economic outlook to predict future needs Define innovation approach for customer experience opportunities and problems Be the senior internal specialist for innovation and design thinking methodologies Skills Required: Strong communication skills - written and verbal - You will represent the business across the various levels and within the industry Strong Stakeholder engagement and relationships Customer Centric/Focus Strategic Thinking Forward Thinking Leadership Experience: Working in a innovation, strategy or digital environment Leading teams through transformation projects Agile Salary is paying between £70,000 - £77,000 with 27% pension, 25 days annual leave, 9 day fortnight scheme, performance related bonus plus further benefits. Deadline for applications is Sunday 19th May. Please apply if you feel you match on the above skills and would like to understand more about the role. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
15/05/2024
Full time
Lorien are supporting an established government savings bank that are expanding their proposition within the Retail Banking part of the organisation. With this, they are looking for a Head of Retail Strategy and Innovation. The role will be responsible for leading innovation and strategic thinking for customers, products and services. You will focus on the Design and Management of the banks future propositions, features and customer experience, whilst remaining in partnership with the Retail Services Senior Leadership team. The organisation are evolving and going through significant growth, 'Digital First' is their main objective whilst supporting their customers and design these services to be inclusive and accessible for all. As they aim to increase the pace at which they deliver change and enhancements to services and products, maintaining alignment with customer expectations and the increased competition in the UK savings market. Based on this, the role will include: Streamline processes. Clear process and ownership Greater focus on ongoing service innovation utilising insights and trends from wider industry. Strategy and proposition development should become less iterative and responsive, with documents reviewed and enhancements made on a more regular basis. Own the development of the organisations strategy long-term customer/Retail strategy Identify new Digital innovations to enhance customer experience including technical opportunities offered by suppliers to enrich customer offering and challenge current thinking Understand target customers, needs and barriers, and the market and economic outlook to predict future needs Define innovation approach for customer experience opportunities and problems Be the senior internal specialist for innovation and design thinking methodologies Skills Required: Strong communication skills - written and verbal - You will represent the business across the various levels and within the industry Strong Stakeholder engagement and relationships Customer Centric/Focus Strategic Thinking Forward Thinking Leadership Experience: Working in a innovation, strategy or digital environment Leading teams through transformation projects Agile Salary is paying between £70,000 - £77,000 with 27% pension, 25 days annual leave, 9 day fortnight scheme, performance related bonus plus further benefits. Deadline for applications is Sunday 19th May. Please apply if you feel you match on the above skills and would like to understand more about the role. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
ServiceNow Architect currently required to work alongside a specialist ServiceNow Partner on a permanent basis to work from home. The successful candidate will have responsibility for technical and functional architecture of ServiceNow solutions; being involved from the initial scoping, through design, and onto overseeing delivery. You will need to have strong understanding of how the ServiceNow fits into the wider business, ideally with appreciation of the service offerings above and beyond ITSM, including CSM, ITOM and SPM. This role will sit across both the Professional Services implementation team as well as the Managed Services practice, so experience and knowledge of both is key. Ideally, you'll have been involved in several implementations and consulting projects previously and have commercial awareness to expand a project once commenced. This is a great opportunity for an ambitious, versatile and hardworking individual to join a growing practice in an exciting role with the ability to effect change a senior level, whilst working on a range of interesting and complex projects. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.
15/05/2024
Full time
ServiceNow Architect currently required to work alongside a specialist ServiceNow Partner on a permanent basis to work from home. The successful candidate will have responsibility for technical and functional architecture of ServiceNow solutions; being involved from the initial scoping, through design, and onto overseeing delivery. You will need to have strong understanding of how the ServiceNow fits into the wider business, ideally with appreciation of the service offerings above and beyond ITSM, including CSM, ITOM and SPM. This role will sit across both the Professional Services implementation team as well as the Managed Services practice, so experience and knowledge of both is key. Ideally, you'll have been involved in several implementations and consulting projects previously and have commercial awareness to expand a project once commenced. This is a great opportunity for an ambitious, versatile and hardworking individual to join a growing practice in an exciting role with the ability to effect change a senior level, whilst working on a range of interesting and complex projects. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.
Experis are delighted to be working with one of the best studios in gaming - they have been round for over 30 years and have shipped over 30 different titles, with many people having grown up playing their games! They are on the lookout for a Player Support Specialist to come and work on their latest AAA game, working on helping customers with different problems, providing effective and compassionate solutions Overview of the contract details: £30,000 Salary equivalent per annum Flexible start dates Remote 28 days holiday per annum Overview of the day to day: Assist in the day-to-day operations of the CS team, communicating effectively with players, and internal/external teams Answer support tickets, whilst balancing the needs of players and peers, creating technical bug reports to assist the development team investigate new issues and identifying and escalating patterns of more widespread issues Troubleshoot and provide technical support where relevant Create and update training and gameplay documentation Things they are looking for: Excellent written/verbal communication skills Logical troubleshooter Technical support or customer service/moderation experience Strong interest in PC and/or console gaming (preferably Microsoft Xbox or Sony Playstation) Understanding of online customer service operations Previous experience of services or online multiplayer titles is beneficial, as is having worked closely with a cross-discipline development teams If this role is of interest, please apply with your latest CV for an immediate review
14/05/2024
Full time
Experis are delighted to be working with one of the best studios in gaming - they have been round for over 30 years and have shipped over 30 different titles, with many people having grown up playing their games! They are on the lookout for a Player Support Specialist to come and work on their latest AAA game, working on helping customers with different problems, providing effective and compassionate solutions Overview of the contract details: £30,000 Salary equivalent per annum Flexible start dates Remote 28 days holiday per annum Overview of the day to day: Assist in the day-to-day operations of the CS team, communicating effectively with players, and internal/external teams Answer support tickets, whilst balancing the needs of players and peers, creating technical bug reports to assist the development team investigate new issues and identifying and escalating patterns of more widespread issues Troubleshoot and provide technical support where relevant Create and update training and gameplay documentation Things they are looking for: Excellent written/verbal communication skills Logical troubleshooter Technical support or customer service/moderation experience Strong interest in PC and/or console gaming (preferably Microsoft Xbox or Sony Playstation) Understanding of online customer service operations Previous experience of services or online multiplayer titles is beneficial, as is having worked closely with a cross-discipline development teams If this role is of interest, please apply with your latest CV for an immediate review
Employee Relations Specialist Part time - 22 hours per week Reading/Hybrid Overview: To provide professional, commercial and specialist employee relations advice and coaching to our people managers and stakeholders across the broader People team and business to deliver business objectives and operational outcomes. The SME advise ensures our people experiences are aligned to our business strategy, policies, precedents, compliance and legislative requirements. As a result, knowledge of the company's broader People Policies and processes is also required. The ER Specialist manages a variety of complex and high risk cases including disciplinary, grievance, whistleblowing, sickness absence and capability, performance, appeals, early conciliation and Employment Tribunal claims. The role is responsible for the delivery of consultation for business change projects including restructures/redundancy (individual and collective), TUPE (in and out) and changing terms and conditions. This varied role also manages the delivery of ER related projects, policy updates and initiatives for continuous improvement. What you will be doing? Delivery of individual and collective consultation for business change projects across organisation including redundancy, TUPE and changes of terms and conditions Manage highly complex and high-risk cases including; disciplinary, grievance, sickness, capability, appeals, whistleblowing, early conciliation, settlement agreements/COT3 and Employment Tribunals. Risk assess ER related issues and projects, providing clear and viable options for business consideration. Effective support, buddying, and development of the Advisors. Using ER data (including data manipulation on Excel), identify trends/insights to meet stakeholder needs, story-telling and identify opportunities for proactive intervention. Identifies shortcomings in existing processes, systems and procedures, then collaborates with stakeholders to drive continuous improvement. Manage relationships with key internal customers and act as their business partner, while typically using support teams to ensure client satisfaction. Develops training courses to meet identified needs to improve performance and meet business requirements. Essential Criteria: Comprehensive rob related experience in own area of expertise to highly competent level Qualifications: CIPD Qualified or Part Qualified. Key Skills: Comprehensive experience in Employee Relations including the management of complex/high risk cases and leading consultation requirements for business change projects If sounds interesting, Please share your updated CV. Project People is acting as an Employment Business in relation to this vacancy.
14/05/2024
Project-based
Employee Relations Specialist Part time - 22 hours per week Reading/Hybrid Overview: To provide professional, commercial and specialist employee relations advice and coaching to our people managers and stakeholders across the broader People team and business to deliver business objectives and operational outcomes. The SME advise ensures our people experiences are aligned to our business strategy, policies, precedents, compliance and legislative requirements. As a result, knowledge of the company's broader People Policies and processes is also required. The ER Specialist manages a variety of complex and high risk cases including disciplinary, grievance, whistleblowing, sickness absence and capability, performance, appeals, early conciliation and Employment Tribunal claims. The role is responsible for the delivery of consultation for business change projects including restructures/redundancy (individual and collective), TUPE (in and out) and changing terms and conditions. This varied role also manages the delivery of ER related projects, policy updates and initiatives for continuous improvement. What you will be doing? Delivery of individual and collective consultation for business change projects across organisation including redundancy, TUPE and changes of terms and conditions Manage highly complex and high-risk cases including; disciplinary, grievance, sickness, capability, appeals, whistleblowing, early conciliation, settlement agreements/COT3 and Employment Tribunals. Risk assess ER related issues and projects, providing clear and viable options for business consideration. Effective support, buddying, and development of the Advisors. Using ER data (including data manipulation on Excel), identify trends/insights to meet stakeholder needs, story-telling and identify opportunities for proactive intervention. Identifies shortcomings in existing processes, systems and procedures, then collaborates with stakeholders to drive continuous improvement. Manage relationships with key internal customers and act as their business partner, while typically using support teams to ensure client satisfaction. Develops training courses to meet identified needs to improve performance and meet business requirements. Essential Criteria: Comprehensive rob related experience in own area of expertise to highly competent level Qualifications: CIPD Qualified or Part Qualified. Key Skills: Comprehensive experience in Employee Relations including the management of complex/high risk cases and leading consultation requirements for business change projects If sounds interesting, Please share your updated CV. Project People is acting as an Employment Business in relation to this vacancy.