Senior Escaltions Engineer, 3rd Line Support, Microsoft 365, Active Directory, Hyper V, Back Up Replication, Hybrid Working Our growing MSP is looking recruit and additon Senior Escalations Engineer with 2 years 3rd Line Support. To work across their varied client base providing support to the Service Desk team. The candidate will have experience as Escaltions Engineer or 2 years experience working within 3rd Line support ideally with in an MSP environment. Primary supporting Microsoft technologies Microsoft 365 and Modern Workplace deployments (Email, SharePoint Online, OneDrive, Intune, Entra ID, Microsoft Teams, Security) Maintaining & troubleshooting typical Windows server roles (Active Directory, Hyper-V, DHCP, DNS, DFSR, SQL, IIS) Maintaining & troubleshooting Backup/Replication environments Maintaining & troubleshooting (L2/L3) network infrastructure Windows client OS rollouts and upgrades Other Technologies supported Client Operating Systems: Supported Microsoft Windows Operating Systems, Mac OSX, Linux clients (occasionally). Server Operating Systems: Windows Server 2016, 2019, 2022, Hyper-V Server & Windows Server Core Cloud technologies: M365 (Entra ID, Exchange Online, Teams, SharePoint Online, Intune, Teams Calling), Azure SaaS and IaaS Servers: Active Directory + other Microsoft stack products, Entra Connect, SQL, IIS Security: Cyber Essentials, EDR Solutions, Azure MFA, AuthPoint MFA Virtualisation: Hyper-V Software: Microsoft SQL Server, Hornet VM Backup, MS Office (2016+), Sage Accounts 50/200/variants Networking & Hardware: WatchGuard, Draytek, Managed L2/L3 Switches, HPE Servers, Wired & WiFi networks, UPS + server peripherals of any kind Domains: Domain names, SSLs, DNS + nameservers Connectivity: Leased lines + Ethernet, FTTC/SoGEA/FTTP. Benefits Budget for Relevant exams and qualifications 24 days annual leave Flexible work from home policy Health cash plan Life Insurance Cycle Scheme/TechScheme Enhanced maternity and paternity policies Regular fully paid socials Perks portal - Highstreet deals and discounts
10/05/2024
Full time
Senior Escaltions Engineer, 3rd Line Support, Microsoft 365, Active Directory, Hyper V, Back Up Replication, Hybrid Working Our growing MSP is looking recruit and additon Senior Escalations Engineer with 2 years 3rd Line Support. To work across their varied client base providing support to the Service Desk team. The candidate will have experience as Escaltions Engineer or 2 years experience working within 3rd Line support ideally with in an MSP environment. Primary supporting Microsoft technologies Microsoft 365 and Modern Workplace deployments (Email, SharePoint Online, OneDrive, Intune, Entra ID, Microsoft Teams, Security) Maintaining & troubleshooting typical Windows server roles (Active Directory, Hyper-V, DHCP, DNS, DFSR, SQL, IIS) Maintaining & troubleshooting Backup/Replication environments Maintaining & troubleshooting (L2/L3) network infrastructure Windows client OS rollouts and upgrades Other Technologies supported Client Operating Systems: Supported Microsoft Windows Operating Systems, Mac OSX, Linux clients (occasionally). Server Operating Systems: Windows Server 2016, 2019, 2022, Hyper-V Server & Windows Server Core Cloud technologies: M365 (Entra ID, Exchange Online, Teams, SharePoint Online, Intune, Teams Calling), Azure SaaS and IaaS Servers: Active Directory + other Microsoft stack products, Entra Connect, SQL, IIS Security: Cyber Essentials, EDR Solutions, Azure MFA, AuthPoint MFA Virtualisation: Hyper-V Software: Microsoft SQL Server, Hornet VM Backup, MS Office (2016+), Sage Accounts 50/200/variants Networking & Hardware: WatchGuard, Draytek, Managed L2/L3 Switches, HPE Servers, Wired & WiFi networks, UPS + server peripherals of any kind Domains: Domain names, SSLs, DNS + nameservers Connectivity: Leased lines + Ethernet, FTTC/SoGEA/FTTP. Benefits Budget for Relevant exams and qualifications 24 days annual leave Flexible work from home policy Health cash plan Life Insurance Cycle Scheme/TechScheme Enhanced maternity and paternity policies Regular fully paid socials Perks portal - Highstreet deals and discounts
Position: Windows/Dell Infra Admin Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: As a Senior Windows Infrastructure Admin/Engineer, you'll have a broad remit of responsibilities across the entire Windows infrastructure, service operations and support, including Active Directory, DNS, DHCP, Group policy, MFA (Multi-Factor Authentication) and Windows Server 2003 to 2012 R2 and Widows desktop solutions. You will proactively troubleshoot complex issues, devising innovative solutions and proactively introducing improvements, enhancements, and automation. Working with a wide variety of platforms and programming languages, you will be a key player in delivering a reliable, high-quality trading environment as part of a diverse, globally distributed team. Essential Responsibilities/Qualifications: Take ownership of Active Directory and Windows Server infrastructure, service operations and support. Proven track record in a similar role supporting and maintaining Microsoft AD & Server Environments. Lead on all phases of Active Directory and Windows Server estate life cycle management. Lead on troubleshooting Active Directory, DNS, DHCP, MFA and Group Policy issues. Strong technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. Strong Windows Support Skills - 2012 to 2019. Experience in supporting MS Exchange. Experience in Microsoft 365 services and Endpoint Manager Good knowledge of VMWare ESX. Strong PowerShell, SCCM and SCOM skills. Contribute to IT infrastructure related security, maintenance, performance, capacity, and life cycle management. Contribute reports on infrastructure operations, services, and major incidents. Create and maintain work plans, design, and operations documentation sets. Create and review change requests to support project delivery and operational change. Work as part of a team to deliver complex solutions as lead specialist, project team resource or technical support. Good understanding of ITIL & related processes. Liaise with third parties and vendors. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Experience writing process documentation including operational support guidelines, policies, and procedures. Strong Change management, Incident Management and Problem Management processes. Ability to create and maintain technical and design documents. Must be willing to work out of Rugby, UK site (subject to COVID regulations). Candidate must have the valid SC Clearance.
09/05/2024
Full time
Position: Windows/Dell Infra Admin Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: As a Senior Windows Infrastructure Admin/Engineer, you'll have a broad remit of responsibilities across the entire Windows infrastructure, service operations and support, including Active Directory, DNS, DHCP, Group policy, MFA (Multi-Factor Authentication) and Windows Server 2003 to 2012 R2 and Widows desktop solutions. You will proactively troubleshoot complex issues, devising innovative solutions and proactively introducing improvements, enhancements, and automation. Working with a wide variety of platforms and programming languages, you will be a key player in delivering a reliable, high-quality trading environment as part of a diverse, globally distributed team. Essential Responsibilities/Qualifications: Take ownership of Active Directory and Windows Server infrastructure, service operations and support. Proven track record in a similar role supporting and maintaining Microsoft AD & Server Environments. Lead on all phases of Active Directory and Windows Server estate life cycle management. Lead on troubleshooting Active Directory, DNS, DHCP, MFA and Group Policy issues. Strong technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. Strong Windows Support Skills - 2012 to 2019. Experience in supporting MS Exchange. Experience in Microsoft 365 services and Endpoint Manager Good knowledge of VMWare ESX. Strong PowerShell, SCCM and SCOM skills. Contribute to IT infrastructure related security, maintenance, performance, capacity, and life cycle management. Contribute reports on infrastructure operations, services, and major incidents. Create and maintain work plans, design, and operations documentation sets. Create and review change requests to support project delivery and operational change. Work as part of a team to deliver complex solutions as lead specialist, project team resource or technical support. Good understanding of ITIL & related processes. Liaise with third parties and vendors. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Experience writing process documentation including operational support guidelines, policies, and procedures. Strong Change management, Incident Management and Problem Management processes. Ability to create and maintain technical and design documents. Must be willing to work out of Rugby, UK site (subject to COVID regulations). Candidate must have the valid SC Clearance.
Wintel Engineer Location : Corsham Type : Hybrid Clearance: SC or ability to attain SC Clearance Salary: £40,000 - £55,000 This is an opportunity to join a specialist System Engineering & Architecture SME, providing Software, Infrastructure and Design solutions to secure government and defence customers. They are people centric, partnership driven and pride themselves on providing quality, long-lasting solutions to their customers. The role: Support as part of a technical team installing, configuring and updating Windows Servers and software components of a solution and development environment. The role will entail working with a diverse range of technical teams, troubleshooting and diagnosing technical issues. Team responsibilities include: Installation, configuration, maintenance, administration, and support of Windows Servers and related infrastructure, including in a virtualised environment. Installation and configuration of Microsoft enterprise products including but not limited to, Active Directory, Group Policy, SQL, Exchange, Skype, WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider system testing activities. Working with Service Management to resolve issues. Technical Skills Experience in the installation, configuration, maintenance, administration, and support of Windows server operating systems, especially Windows Server 2012R2 and 2019, including in a virtualised environment. Experience in the: Design, configuration, and administration of complex Active Directory. Design, configuration, and administration of complex Email organisations including but not limited to MS Exchange technologies. Experience in: MS Windows client configuration and support including Windows 10/11 Delivering against high pressure timelines and in complex organisations. Writing and analysing technical requirements. Conducting product selections against complex requirements, specifically measuring performance, cost, and time. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. Competency in MS Office Suite. If you're interested in the above and would like to learn more, apply or email (see below)
08/05/2024
Full time
Wintel Engineer Location : Corsham Type : Hybrid Clearance: SC or ability to attain SC Clearance Salary: £40,000 - £55,000 This is an opportunity to join a specialist System Engineering & Architecture SME, providing Software, Infrastructure and Design solutions to secure government and defence customers. They are people centric, partnership driven and pride themselves on providing quality, long-lasting solutions to their customers. The role: Support as part of a technical team installing, configuring and updating Windows Servers and software components of a solution and development environment. The role will entail working with a diverse range of technical teams, troubleshooting and diagnosing technical issues. Team responsibilities include: Installation, configuration, maintenance, administration, and support of Windows Servers and related infrastructure, including in a virtualised environment. Installation and configuration of Microsoft enterprise products including but not limited to, Active Directory, Group Policy, SQL, Exchange, Skype, WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider system testing activities. Working with Service Management to resolve issues. Technical Skills Experience in the installation, configuration, maintenance, administration, and support of Windows server operating systems, especially Windows Server 2012R2 and 2019, including in a virtualised environment. Experience in the: Design, configuration, and administration of complex Active Directory. Design, configuration, and administration of complex Email organisations including but not limited to MS Exchange technologies. Experience in: MS Windows client configuration and support including Windows 10/11 Delivering against high pressure timelines and in complex organisations. Writing and analysing technical requirements. Conducting product selections against complex requirements, specifically measuring performance, cost, and time. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. Competency in MS Office Suite. If you're interested in the above and would like to learn more, apply or email (see below)
Wintel Engineer Location : Corsham Type : Hybrid Clearance: SC or ability to attain SC Clearance Salary: £40,000 - £55,000 This is an opportunity to join a specialist System Engineering & Architecture SME, providing Software, Infrastructure and Design solutions to secure government and defence customers. They are people centric, partnership driven and pride themselves on providing quality, long-lasting solutions to their customers. The role: Support as part of a technical team installing, configuring and updating Windows Servers and software components of a solution and development environment. The role will entail working with a diverse range of technical teams, troubleshooting and diagnosing technical issues. Team responsibilities include: Installation, configuration, maintenance, administration, and support of Windows Servers and related infrastructure, including in a virtualised environment. Installation and configuration of Microsoft enterprise products including but not limited to, Active Directory, Group Policy, SQL, Exchange, Skype, WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider system testing activities. Working with Service Management to resolve issues. Technical Skills Experience in the installation, configuration, maintenance, administration, and support of Windows server operating systems, especially Windows Server 2012R2 and 2019, including in a virtualised environment. Experience in the: Design, configuration, and administration of complex Active Directory, preferably in a secure environment Design, configuration, and administration of complex Email organisations including but not limited to MS Exchange technologies, preferably in a secure environment. Experience in: MS Windows client configuration and support including Windows 10/11 Delivering against high pressure timelines and in complex organisations. Writing and analysing technical requirements. Conducting product selections against complex requirements, specifically measuring performance, cost, and time. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. Competency in MS Office Suite. If you're interested in the above and would like to learn more, apply or email (see below)
08/05/2024
Full time
Wintel Engineer Location : Corsham Type : Hybrid Clearance: SC or ability to attain SC Clearance Salary: £40,000 - £55,000 This is an opportunity to join a specialist System Engineering & Architecture SME, providing Software, Infrastructure and Design solutions to secure government and defence customers. They are people centric, partnership driven and pride themselves on providing quality, long-lasting solutions to their customers. The role: Support as part of a technical team installing, configuring and updating Windows Servers and software components of a solution and development environment. The role will entail working with a diverse range of technical teams, troubleshooting and diagnosing technical issues. Team responsibilities include: Installation, configuration, maintenance, administration, and support of Windows Servers and related infrastructure, including in a virtualised environment. Installation and configuration of Microsoft enterprise products including but not limited to, Active Directory, Group Policy, SQL, Exchange, Skype, WSUS, PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider system testing activities. Working with Service Management to resolve issues. Technical Skills Experience in the installation, configuration, maintenance, administration, and support of Windows server operating systems, especially Windows Server 2012R2 and 2019, including in a virtualised environment. Experience in the: Design, configuration, and administration of complex Active Directory, preferably in a secure environment Design, configuration, and administration of complex Email organisations including but not limited to MS Exchange technologies, preferably in a secure environment. Experience in: MS Windows client configuration and support including Windows 10/11 Delivering against high pressure timelines and in complex organisations. Writing and analysing technical requirements. Conducting product selections against complex requirements, specifically measuring performance, cost, and time. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. Competency in MS Office Suite. If you're interested in the above and would like to learn more, apply or email (see below)