Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/05/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
17/05/2024
Full time
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
Data Architect SQL, PowerBI, Azure synapse data warehouse, ETL Leading data transformation & strategy within the business Southampton based 2-3 days per week Spectrum IT has partnered with a leading green energy consultancy who supports and empowers companies with the journey to net zero. With a unique range of services, they tailor sustainable solutions for all our customers driving major reductions in costs, energy consumption and carbon emissions. They are a crucial part of building a sustainable and greener future for the planet and generations to come having impacts across the education sector, parts of the NHS and within private sector companies across the UK. As part of a large Data transformation within the business they are building a new Azure synapse data warehouse and consolidating multiple forms and streams of data into 1 centralised platform. The Data architect will be a crucial part of this project helping to analyse the current data estate, identify opportunities and weaknesses then build a roadmap for the data strategy. Key Skills: Highly advanced level of SQL querying & database management Advanced level PowerBI & strong experience building reports & dashboards A strong understanding of Azure data warehouses and/or data lakes An ability to analyse the companies data estate and identify strengths, weaknesses and opportunities Prior experience designing complex Azure data architecture Prior experience integrating multiple data streams or channels Strong communication skills and ability to analyse requirements Strong stakeholder and project management skills Beneficial skills: A degree in computer science or software engineering Any relevant Azure qualifications or certifications Experience in finance, insurance or energy sectors To apply or hear more about this role, please contact (see below) or call. Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
Data Architect SQL, PowerBI, Azure synapse data warehouse, ETL Leading data transformation & strategy within the business Southampton based 2-3 days per week Spectrum IT has partnered with a leading green energy consultancy who supports and empowers companies with the journey to net zero. With a unique range of services, they tailor sustainable solutions for all our customers driving major reductions in costs, energy consumption and carbon emissions. They are a crucial part of building a sustainable and greener future for the planet and generations to come having impacts across the education sector, parts of the NHS and within private sector companies across the UK. As part of a large Data transformation within the business they are building a new Azure synapse data warehouse and consolidating multiple forms and streams of data into 1 centralised platform. The Data architect will be a crucial part of this project helping to analyse the current data estate, identify opportunities and weaknesses then build a roadmap for the data strategy. Key Skills: Highly advanced level of SQL querying & database management Advanced level PowerBI & strong experience building reports & dashboards A strong understanding of Azure data warehouses and/or data lakes An ability to analyse the companies data estate and identify strengths, weaknesses and opportunities Prior experience designing complex Azure data architecture Prior experience integrating multiple data streams or channels Strong communication skills and ability to analyse requirements Strong stakeholder and project management skills Beneficial skills: A degree in computer science or software engineering Any relevant Azure qualifications or certifications Experience in finance, insurance or energy sectors To apply or hear more about this role, please contact (see below) or call. Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
PowerBI Developer Energy consultancy building a greener & more sustainable future SQL, PowerBI reporting, Azure Southampton + flexible hybrid working options £50,000 per annum + benefits Spectrum IT has partnered with a leading green energy consultancy who supports and empowers companies with the journey to net zero. With a unique range of services, they tailor sustainable solutions for all our customers driving major reductions in costs, energy consumption and carbon emissions. They are a crucial part of build a sustainable and greener future for the planet and generations to come having impacts across the education sector, parts of the NHS and within private sector companies across the UK. Key Skills: Advanced level of SQL querying & database management Ability to write & modify SQL stored procedures Advanced level PowerBI & strong experience building reports & dashboards An ability to represent data visually Strong communication skills and ability to analyse requirements High attention to detail Beneficial skills Experience working with Azure Experience with data warehousing A degree in computer science or software engineering Experience with Azure resources such as Synapse analytics, Data factory, Logic app Experience in finance, insurance or energy sectors To apply or hear more about this role, please contact (see below) or call Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
PowerBI Developer Energy consultancy building a greener & more sustainable future SQL, PowerBI reporting, Azure Southampton + flexible hybrid working options £50,000 per annum + benefits Spectrum IT has partnered with a leading green energy consultancy who supports and empowers companies with the journey to net zero. With a unique range of services, they tailor sustainable solutions for all our customers driving major reductions in costs, energy consumption and carbon emissions. They are a crucial part of build a sustainable and greener future for the planet and generations to come having impacts across the education sector, parts of the NHS and within private sector companies across the UK. Key Skills: Advanced level of SQL querying & database management Ability to write & modify SQL stored procedures Advanced level PowerBI & strong experience building reports & dashboards An ability to represent data visually Strong communication skills and ability to analyse requirements High attention to detail Beneficial skills Experience working with Azure Experience with data warehousing A degree in computer science or software engineering Experience with Azure resources such as Synapse analytics, Data factory, Logic app Experience in finance, insurance or energy sectors To apply or hear more about this role, please contact (see below) or call Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Hythe, Hampshire
1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client is a leading provider of corporate IT solutions to enable businesses. They provide a range of software and hardware solutions including Wi-Fi, superfast Internet and VOIP technology. After several years of successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a customer facing role Some commercial exposure/experience in a helpdesk environment Some form of IT qualification: Apprenticeship or degree are ideal A logical thinker able to evaluate problems and work to a solution Someone who is keen to progress and learn Tools/technologies they use: Networking, Firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows Servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact (see below) or call. Please note this role is UK based and all candidates must have full rights to work in the UK without sponsorship. If you don't receive a response within 48 working hours, please assume your application was unsuccessful, unfortunately due to a large number of applications we can't respond to everyone. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client is a leading provider of corporate IT solutions to enable businesses. They provide a range of software and hardware solutions including Wi-Fi, superfast Internet and VOIP technology. After several years of successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable in a customer facing role Some commercial exposure/experience in a helpdesk environment Some form of IT qualification: Apprenticeship or degree are ideal A logical thinker able to evaluate problems and work to a solution Someone who is keen to progress and learn Tools/technologies they use: Networking, Firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows Servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact (see below) or call. Please note this role is UK based and all candidates must have full rights to work in the UK without sponsorship. If you don't receive a response within 48 working hours, please assume your application was unsuccessful, unfortunately due to a large number of applications we can't respond to everyone. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
PowerBI Developer Energy consultancy building a greener & more sustainable future SQL - select elements, stored procedures, table joins PowerBI - power query, DAX, Custom visualizations Southampton, 2-3 days per week in office £50,000 per annum + benefits Spectrum IT has partnered with a leading green energy consultancy who supports and empowers companies with the journey to net zero. With a unique range of services, they tailor sustainable solutions for all our customers driving major reductions in costs, energy consumption and carbon emissions. They are a crucial part of build a sustainable and greener future for the planet and generations to come having impacts across the education sector, parts of the NHS and within private sector companies across the UK. The must have skills/experience: Advanced level of SQL including select elements, stored procedures & table joins Advanced level PowerBI including power query, DAX & Custom visualizations Experience retrieving data via WebAPIs A strong ability to represent data visually Strong communication skills and ability to analyse requirements High attention to detail Nice to have skills/experience: Experience working with Azure Experience with data warehousing A degree in computer science or software engineering Experience with Azure resources such as Synapse analytics, Data factory, Logic app Experience in finance, insurance or energy sectors To apply or hear more about this role, please contact (see below) or call Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
PowerBI Developer Energy consultancy building a greener & more sustainable future SQL - select elements, stored procedures, table joins PowerBI - power query, DAX, Custom visualizations Southampton, 2-3 days per week in office £50,000 per annum + benefits Spectrum IT has partnered with a leading green energy consultancy who supports and empowers companies with the journey to net zero. With a unique range of services, they tailor sustainable solutions for all our customers driving major reductions in costs, energy consumption and carbon emissions. They are a crucial part of build a sustainable and greener future for the planet and generations to come having impacts across the education sector, parts of the NHS and within private sector companies across the UK. The must have skills/experience: Advanced level of SQL including select elements, stored procedures & table joins Advanced level PowerBI including power query, DAX & Custom visualizations Experience retrieving data via WebAPIs A strong ability to represent data visually Strong communication skills and ability to analyse requirements High attention to detail Nice to have skills/experience: Experience working with Azure Experience with data warehousing A degree in computer science or software engineering Experience with Azure resources such as Synapse analytics, Data factory, Logic app Experience in finance, insurance or energy sectors To apply or hear more about this role, please contact (see below) or call Please note candidates must be UK based and possess a British passport or indefinite leave to remain in the UK. We cannot consider applications from those on PSW visa's or tier 2 spousal visas. This role is open to hybrid working but applications from candidates looking to relocate from abroad or un-commutable distances from the Southampton office cannot be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
We are currently looking on behalf of one of our important clients for a Microsoft Workplace/Client Systems Engineer (German Speaking). This role is permanent position based in Zürich Canton & comes with good home office allowance. Your Role: Plan & further develop client infrastructure & its services around M365 & Azure and ensure the engineering of the modern workplace. Design & automate an SCCM deployment environment & deal with current market trends in the client environment. Take Windows & System clients to the next level, ensure that customer solutions interact optimally with M365 & Azure & that business requirements are implemented accordingly. Develop concepts & proposed solutions, use O365 functions in client management & drive automation through process modelling & Scripting. Integrate new applications & systems & put them into operation. Implement projects efficiently & successfully. Develop & implement complex solutions in the M365 environment. Support & advise system developers, application managers, system users & external customers on system technology issues. Your Skills: At least 3 years of professional experience in Modern Workplace Management with Microsoft technologies. Very familiar with current Windows client functionalities such as AppLocker Windows Defender, Hello for Business, compliance policies & GPOs Skilled in automating processes with PowerShell. Experienced in managing projects as a project or partial-project manager. Your Profile: Completed University Degree in the area of Computer Science or similar. Self-motivated, conceptual, strong communication skills & team-oriented. Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
17/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Microsoft Workplace/Client Systems Engineer (German Speaking). This role is permanent position based in Zürich Canton & comes with good home office allowance. Your Role: Plan & further develop client infrastructure & its services around M365 & Azure and ensure the engineering of the modern workplace. Design & automate an SCCM deployment environment & deal with current market trends in the client environment. Take Windows & System clients to the next level, ensure that customer solutions interact optimally with M365 & Azure & that business requirements are implemented accordingly. Develop concepts & proposed solutions, use O365 functions in client management & drive automation through process modelling & Scripting. Integrate new applications & systems & put them into operation. Implement projects efficiently & successfully. Develop & implement complex solutions in the M365 environment. Support & advise system developers, application managers, system users & external customers on system technology issues. Your Skills: At least 3 years of professional experience in Modern Workplace Management with Microsoft technologies. Very familiar with current Windows client functionalities such as AppLocker Windows Defender, Hello for Business, compliance policies & GPOs Skilled in automating processes with PowerShell. Experienced in managing projects as a project or partial-project manager. Your Profile: Completed University Degree in the area of Computer Science or similar. Self-motivated, conceptual, strong communication skills & team-oriented. Fluent in English & very good German language skills (to at least B2 Level) are mandatory requirements.
We are currently looking on behalf of one of our important clients for a Modern Workplace Engineer (German Speaking). The role is permanent position based in Aargau Canton. Your role: Partake in a transformation project for the redevelopment of an ICT landscape & hold joint responsible for ensuring a professional ICT environment for internal customers. Develop modern & cloud workplace in cooperation with other departments, taking into account future trends & technologies. Automate & standardize operations. Create the necessary documentation & carry out project approvals. Locate, isolate & Remedy complex faults & provide 1st & 2nd level support. Collaborate with various stakeholders from business & corporate ICT. Your Skills: At least 3 years of professional experience in the fields of Modern Workplace & Client Engineering. Strong experience & expertise in Microsoft 365 & Azure Active Directory. Skilled & experienced in Application Packaging, Software Distribution & Mobile Device Management (MDM). Your Profile: Completed IT Education/University Degree in the areas of Systems Engineering/Platform Development (or similar). Strong communication skills, driven, committed, analytical, reliable, precise, highly responsible & team, customer & service-oriented. Fluent in German & English to at least C1 level (spoken & written) are mandatory requirements (please do not apply otherwise), Swiss-German language skills are considered a plus.
17/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Modern Workplace Engineer (German Speaking). The role is permanent position based in Aargau Canton. Your role: Partake in a transformation project for the redevelopment of an ICT landscape & hold joint responsible for ensuring a professional ICT environment for internal customers. Develop modern & cloud workplace in cooperation with other departments, taking into account future trends & technologies. Automate & standardize operations. Create the necessary documentation & carry out project approvals. Locate, isolate & Remedy complex faults & provide 1st & 2nd level support. Collaborate with various stakeholders from business & corporate ICT. Your Skills: At least 3 years of professional experience in the fields of Modern Workplace & Client Engineering. Strong experience & expertise in Microsoft 365 & Azure Active Directory. Skilled & experienced in Application Packaging, Software Distribution & Mobile Device Management (MDM). Your Profile: Completed IT Education/University Degree in the areas of Systems Engineering/Platform Development (or similar). Strong communication skills, driven, committed, analytical, reliable, precise, highly responsible & team, customer & service-oriented. Fluent in German & English to at least C1 level (spoken & written) are mandatory requirements (please do not apply otherwise), Swiss-German language skills are considered a plus.
We are currently looking on behalf of one of our important clients for a German Speaking QMS Application Specialist (Medical Device Sector). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Administrate a QMS Application. Act as a contact point for internal customers, specialist departments & expert external consultants. Coordinate between internal departments, IT & external service providers. Identify potential for improvement, definition of requirements & prioritization. Evaluate, implement & document changes in the system (eg workflows, user interface, reporting). Lead the change board as needed. Provide 2nd level support when necessary. Prepare training materials & implement training courses for various stakeholder groups. Support the implementation of the application in other application areas. Your Skills: At least 3 years of professional experience in Quality or Process management within the Medical Technology &/or Pharmaceutical industries. Experienced in IT Cloud Applications & their functionality. Ideally experienced with TrackWise Digital (or Salesforce). Any experience in dealing with Computer Systems requiring Validation is considered advantageous. Your Profile: Completed University Degree in Computer Science, Engineering, Natural Sciences, Business Administration or similar. Self-motivated, reliable, structured & strong communication skills. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
17/05/2024
Full time
We are currently looking on behalf of one of our important clients for a German Speaking QMS Application Specialist (Medical Device Sector). The role is a permanent position based in Solothurn Canton & comes with some home office allowance. Your Role: Administrate a QMS Application. Act as a contact point for internal customers, specialist departments & expert external consultants. Coordinate between internal departments, IT & external service providers. Identify potential for improvement, definition of requirements & prioritization. Evaluate, implement & document changes in the system (eg workflows, user interface, reporting). Lead the change board as needed. Provide 2nd level support when necessary. Prepare training materials & implement training courses for various stakeholder groups. Support the implementation of the application in other application areas. Your Skills: At least 3 years of professional experience in Quality or Process management within the Medical Technology &/or Pharmaceutical industries. Experienced in IT Cloud Applications & their functionality. Ideally experienced with TrackWise Digital (or Salesforce). Any experience in dealing with Computer Systems requiring Validation is considered advantageous. Your Profile: Completed University Degree in Computer Science, Engineering, Natural Sciences, Business Administration or similar. Self-motivated, reliable, structured & strong communication skills. Fluent English & good German language skills (to at least B2 Level) are a mandatory requirement.
Global Technology Solutions Ltd
Portsmouth, Hampshire
Location: 1 day a month onsite (Portsmouth), will alter to Fareham at some point this year), rest of time work at home. Due to SLA's candidates will need to be a max 30-35 mile radius from Portsmouth/Fareham area. Hours: flexible hrs range Monday to Friday Salary: £48,500 p.a We have an exciting opportunity for an Infrastructure Support Engineer who specializes in VMWare to join our client on a permanent basis working in a hybrid working arrangement. The ideal candidate would be an experienced 3rd line Support Engineer who has previously worked in the financial sector. Someone who can work multiple work streams simultaneously in a demanding risk-averse and formally managed environment. Key responsibilities are to deliver both Business as Usual and Project requirements to our customer. Key Deliverables: - Incident and Problem Management - Creation and updating of documentation - Timely implementation of all changes - Working as part of project teams to design and deliver customer requirements - Platform builds/installations/upgrades Mandatory skills: * Build and application integration * Strong troubleshooting skills * Windows Server 2012 and above * Active Directory * Clustering * Powershell * VMware vSphere Preferably V6.5 and above * ESXi * vCenter * Internet connectivity including Proxy Servers Experience with: - Design, development and system integration - Ability to convert design documents to into live execution - Planning, deployment, configuration and BAU/ongoing maintenance of the above - Writing and reviewing design and implementation documentation - History of employment in a Wintel Infrastructure role, demonstrating five years plus experience. Desirable Skills: - Citrix Xenapp - Legacy Visual Basic Scripting - vSphere PowerCLI Scripting - IBM Bigfix automation, package creation including ActionScript - Public Key Infrastructure including MS Certificate Authority, OpenSSH - Ability to convey technical information and advice appropriate to the audience Mandatory Requirements: - 24x7 Standby cover as part of a rota - Scheduled weekend overtime as required In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
17/05/2024
Full time
Location: 1 day a month onsite (Portsmouth), will alter to Fareham at some point this year), rest of time work at home. Due to SLA's candidates will need to be a max 30-35 mile radius from Portsmouth/Fareham area. Hours: flexible hrs range Monday to Friday Salary: £48,500 p.a We have an exciting opportunity for an Infrastructure Support Engineer who specializes in VMWare to join our client on a permanent basis working in a hybrid working arrangement. The ideal candidate would be an experienced 3rd line Support Engineer who has previously worked in the financial sector. Someone who can work multiple work streams simultaneously in a demanding risk-averse and formally managed environment. Key responsibilities are to deliver both Business as Usual and Project requirements to our customer. Key Deliverables: - Incident and Problem Management - Creation and updating of documentation - Timely implementation of all changes - Working as part of project teams to design and deliver customer requirements - Platform builds/installations/upgrades Mandatory skills: * Build and application integration * Strong troubleshooting skills * Windows Server 2012 and above * Active Directory * Clustering * Powershell * VMware vSphere Preferably V6.5 and above * ESXi * vCenter * Internet connectivity including Proxy Servers Experience with: - Design, development and system integration - Ability to convert design documents to into live execution - Planning, deployment, configuration and BAU/ongoing maintenance of the above - Writing and reviewing design and implementation documentation - History of employment in a Wintel Infrastructure role, demonstrating five years plus experience. Desirable Skills: - Citrix Xenapp - Legacy Visual Basic Scripting - vSphere PowerCLI Scripting - IBM Bigfix automation, package creation including ActionScript - Public Key Infrastructure including MS Certificate Authority, OpenSSH - Ability to convey technical information and advice appropriate to the audience Mandatory Requirements: - 24x7 Standby cover as part of a rota - Scheduled weekend overtime as required In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Full Stack Engineer | B2B SaaS | Hybrid Greater Manchester (Hybrid) up to £95,000 Software leaders in energy efficiency Tech agnostic individuals happy to work with a wide range of tech, TDD experience, SOLID, Agile Methodologies, Best practice experience We are proud to be working alongside an exciting B2B SaaS organisation as they continue to grow. With Series A in the pipeline, a set in an ever-expanding industry, and profitability, this is a business that is entering 2024 in a strong position. Their platform is a bespoke workflow management solution and provides compliance services ensuring that businesses can grow, and scale, whilst staying compliant in alignment with regulations. With the aim of saving businesses money, they are on a tech for good mission. We're working closely with the founders, and fractional CTO (ex-Technical Director of Money Super Market) on their search for a Senior Full Stack Engineer to join the team in order to help accelerate the growth and success of their product by bettering their tech strategy. They're a small and close-knit team, meaning you'll work closely with different disciplines to discover, define, prototype and build features. You'll be exposed to different technologies during this role. *TDD/Unit Testing is the main focus for them at the moment. You can come from any technical background providing you have extensive experience of TDD/Unit Testing.* As a Senior engineer, they're looking for someone who can pursue best practices, and TDD so they can take the next step to scale. You'll also work closely to coach and develop the other Software Engineers in order to ensure code quality is to the highest standard & build features their customers love as they look to use their series A funding to take their product into new markets. This position will be a hands on role, with expectations around mentoring the team and driving TDD. It's a great opportunity to have freedom of autonomy, and chose the direction the company goes. They have been described as a "Progressive company, constantly evolving to be the best at what they do" and the culture is said to be "a fantastic and friendly working environment, with a supportive and engaging team" a 5* rating on Glassdoor speaks for itself.! If you're interested in exploring the above and would like to learn more about the company and the role then please get in touch! Interviews are happening ASAP and with a quick 2 stage process, this role could be yours shortly! Full Stack Engineer | B2B SaaS | Hybrid Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
17/05/2024
Full time
Full Stack Engineer | B2B SaaS | Hybrid Greater Manchester (Hybrid) up to £95,000 Software leaders in energy efficiency Tech agnostic individuals happy to work with a wide range of tech, TDD experience, SOLID, Agile Methodologies, Best practice experience We are proud to be working alongside an exciting B2B SaaS organisation as they continue to grow. With Series A in the pipeline, a set in an ever-expanding industry, and profitability, this is a business that is entering 2024 in a strong position. Their platform is a bespoke workflow management solution and provides compliance services ensuring that businesses can grow, and scale, whilst staying compliant in alignment with regulations. With the aim of saving businesses money, they are on a tech for good mission. We're working closely with the founders, and fractional CTO (ex-Technical Director of Money Super Market) on their search for a Senior Full Stack Engineer to join the team in order to help accelerate the growth and success of their product by bettering their tech strategy. They're a small and close-knit team, meaning you'll work closely with different disciplines to discover, define, prototype and build features. You'll be exposed to different technologies during this role. *TDD/Unit Testing is the main focus for them at the moment. You can come from any technical background providing you have extensive experience of TDD/Unit Testing.* As a Senior engineer, they're looking for someone who can pursue best practices, and TDD so they can take the next step to scale. You'll also work closely to coach and develop the other Software Engineers in order to ensure code quality is to the highest standard & build features their customers love as they look to use their series A funding to take their product into new markets. This position will be a hands on role, with expectations around mentoring the team and driving TDD. It's a great opportunity to have freedom of autonomy, and chose the direction the company goes. They have been described as a "Progressive company, constantly evolving to be the best at what they do" and the culture is said to be "a fantastic and friendly working environment, with a supportive and engaging team" a 5* rating on Glassdoor speaks for itself.! If you're interested in exploring the above and would like to learn more about the company and the role then please get in touch! Interviews are happening ASAP and with a quick 2 stage process, this role could be yours shortly! Full Stack Engineer | B2B SaaS | Hybrid Burns Sheehan Ltd will consider applications based only on skills and ability and will not discriminate on any grounds.
Role: Warehouse Operative - Stock Control - goods in and goods out Location: Tadworth, Surrey - fully onsite role Salary: £23,000 - £30,000 * This role is exclusive to PeopleSource so you MUST apply for this role via this advert* This is an exciting opportunity within our customer technical support team to join our journey to drive sustainable use of the world's natural resources, you don't need to investigate any technical issues but you must have a technical awareness with strong communication skills. This role will be responsible for processing all product returns from goods in receipt, through evaluation to resolution. Whilst there will be a small amount of analysis (data) a lot of the work will be process driven, goods in/out, following test procedures, stock control etc. The role may expand later into customised builds/assembly, but this will depend on the individual, drive, skills, desire etc. The returned products will be a mix of our leading-edge remote telemetry sensors and loggers and other ancillary parts. These include battery and DC powered devices that are used across a wide range of applications and geographical regions. This is a customer focused role requiring good organisation, analytical and communication skills to provide feedback to customers and reporting KPI's to the business. The role will work across Product Management, Engineering and Operational teams to provide world-class support to our customers. Principal Accountabilities Ensuring goods are processed promptly as they arrive Test and identify any faults and provide feedback to business to improve quality Clear communication channels to customers and internal departments Excellent organisational skills to ensure goods are accurately tracked through process Any eye for detail to identify potential product issues Good understanding of KPI's and importance to business Ensure compliance to relevant policies, procedures, statutory, regulatory requirements WEEE recycling and Lithium battery recycling in accordance with statutory, regulatory and company processes or requirements Education/Experience General education including GCSE passes or equivalent. Relevant technical qualification in an engineering discipline, (preferably electronic engineering or computer science). Ability to interpret engineering documents, including drawings, bills of materials etc. Customer-facing skill set managing internal & external stakeholders MUST have a technical awareness and organisation skills Goods in and Goods out experience is desired Personal Qualities Excellent organisational skills Ability to work on own initiative and as part of a team Ability to concentrate for extended periods of time on repetitive tasks Able to work effectively to deadlines Ability to manage priorities and stakeholder management Excellent communication skills, written and oral Ability to deal with situations in a calm and efficient manner Willingness to learn Must be able to adopt a "hands on" approach Fluency in English is essential - oral and written How to apply? Send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/05/2024
Full time
Role: Warehouse Operative - Stock Control - goods in and goods out Location: Tadworth, Surrey - fully onsite role Salary: £23,000 - £30,000 * This role is exclusive to PeopleSource so you MUST apply for this role via this advert* This is an exciting opportunity within our customer technical support team to join our journey to drive sustainable use of the world's natural resources, you don't need to investigate any technical issues but you must have a technical awareness with strong communication skills. This role will be responsible for processing all product returns from goods in receipt, through evaluation to resolution. Whilst there will be a small amount of analysis (data) a lot of the work will be process driven, goods in/out, following test procedures, stock control etc. The role may expand later into customised builds/assembly, but this will depend on the individual, drive, skills, desire etc. The returned products will be a mix of our leading-edge remote telemetry sensors and loggers and other ancillary parts. These include battery and DC powered devices that are used across a wide range of applications and geographical regions. This is a customer focused role requiring good organisation, analytical and communication skills to provide feedback to customers and reporting KPI's to the business. The role will work across Product Management, Engineering and Operational teams to provide world-class support to our customers. Principal Accountabilities Ensuring goods are processed promptly as they arrive Test and identify any faults and provide feedback to business to improve quality Clear communication channels to customers and internal departments Excellent organisational skills to ensure goods are accurately tracked through process Any eye for detail to identify potential product issues Good understanding of KPI's and importance to business Ensure compliance to relevant policies, procedures, statutory, regulatory requirements WEEE recycling and Lithium battery recycling in accordance with statutory, regulatory and company processes or requirements Education/Experience General education including GCSE passes or equivalent. Relevant technical qualification in an engineering discipline, (preferably electronic engineering or computer science). Ability to interpret engineering documents, including drawings, bills of materials etc. Customer-facing skill set managing internal & external stakeholders MUST have a technical awareness and organisation skills Goods in and Goods out experience is desired Personal Qualities Excellent organisational skills Ability to work on own initiative and as part of a team Ability to concentrate for extended periods of time on repetitive tasks Able to work effectively to deadlines Ability to manage priorities and stakeholder management Excellent communication skills, written and oral Ability to deal with situations in a calm and efficient manner Willingness to learn Must be able to adopt a "hands on" approach Fluency in English is essential - oral and written How to apply? Send a CV to (see below) People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Medical Imaging Trainee Service Engineer Sheffield and surrounding areas Summary One of the UK's leading suppliers of managed equipment services in the medical imaging field is now offering an exceptional opportunity for a new qualified engineer to start their career within medical diagnostic imaging! Full training is provided all my client is looking for is; A HNC/HND/Degree in engineering (or equivalent) A driving licence valid for use in the UK Access to own vehicle A confident, positive, "can do" attitude A genuine interest in working in the medical field and a willingness to learn A previous career history in engineering is not required but is of interest. Any previous jobs that can demonstrate customer service would also be of interest eg this could be front of house jobs, waitressing, working within hospitality, sales assistants in shops etc. It is strongly advised you detail the above in a cover letter or summary within your CV before making an application. The role As a Field Service Engineer working within diagnostic imaging, you will be trained in the maintenance, service and repair of medical imaging equipment from various different manufacturers/vendors. This equipment could include x-rays, MRIs, CT scanners, ultrasounds for example. As a field based engineer you will be required to drive to various customer sites in and around the Sheffield area. These customer sites will be both NHS and private hospitals. A key qualify of a field engineer is flexibility to travel anywhere when required to support absences within the wider team. Whilst the aim will be to keep you localised to client sites around Sheffield, you must be open minded to potentially national travel. Key accountabilities include; Troubleshooting, analysing and repairing equipment issues. Carrying out planned maintenance and servicing activities. Supporting customers remotely and in person. Delivering excellent customer service. Working independently while also demonstrating team work to meet business wide customer needs. Maintaining accurate records of works carried out. Maintaining sock of parts/components. Attending training as required. What's on offer? Salary is not advertised - please enquire £6,000 car allowance Discretionary bonus Paid overtime Private pension Private healthcare Perk box Training and an opportunity to start a career in medical engineer for those with no hands on experience. What is required to apply? A HNC/HND/Degree in engineering (or equivalent) A driving licence valid for use in the UK Access to own vehicle A confident, positive, "can do" attitude A genuine interest in working in the medical field and a willingness to learn A previous career history in engineering is not required. Any previous jobs that can demonstrate customer service would be of interest. It is strongly advised you detail the above in a cover letter or summary within your CV before making an application. What happens next? If you're interested in a conversation to learn more, please update your CV ensuring you have incldued a cover letter/summary addressing the abive requirements. Then click "APPLY NOW". Should you be suitbale a CBSbutler representative will be in touch within 1 week.
17/05/2024
Full time
Medical Imaging Trainee Service Engineer Sheffield and surrounding areas Summary One of the UK's leading suppliers of managed equipment services in the medical imaging field is now offering an exceptional opportunity for a new qualified engineer to start their career within medical diagnostic imaging! Full training is provided all my client is looking for is; A HNC/HND/Degree in engineering (or equivalent) A driving licence valid for use in the UK Access to own vehicle A confident, positive, "can do" attitude A genuine interest in working in the medical field and a willingness to learn A previous career history in engineering is not required but is of interest. Any previous jobs that can demonstrate customer service would also be of interest eg this could be front of house jobs, waitressing, working within hospitality, sales assistants in shops etc. It is strongly advised you detail the above in a cover letter or summary within your CV before making an application. The role As a Field Service Engineer working within diagnostic imaging, you will be trained in the maintenance, service and repair of medical imaging equipment from various different manufacturers/vendors. This equipment could include x-rays, MRIs, CT scanners, ultrasounds for example. As a field based engineer you will be required to drive to various customer sites in and around the Sheffield area. These customer sites will be both NHS and private hospitals. A key qualify of a field engineer is flexibility to travel anywhere when required to support absences within the wider team. Whilst the aim will be to keep you localised to client sites around Sheffield, you must be open minded to potentially national travel. Key accountabilities include; Troubleshooting, analysing and repairing equipment issues. Carrying out planned maintenance and servicing activities. Supporting customers remotely and in person. Delivering excellent customer service. Working independently while also demonstrating team work to meet business wide customer needs. Maintaining accurate records of works carried out. Maintaining sock of parts/components. Attending training as required. What's on offer? Salary is not advertised - please enquire £6,000 car allowance Discretionary bonus Paid overtime Private pension Private healthcare Perk box Training and an opportunity to start a career in medical engineer for those with no hands on experience. What is required to apply? A HNC/HND/Degree in engineering (or equivalent) A driving licence valid for use in the UK Access to own vehicle A confident, positive, "can do" attitude A genuine interest in working in the medical field and a willingness to learn A previous career history in engineering is not required. Any previous jobs that can demonstrate customer service would be of interest. It is strongly advised you detail the above in a cover letter or summary within your CV before making an application. What happens next? If you're interested in a conversation to learn more, please update your CV ensuring you have incldued a cover letter/summary addressing the abive requirements. Then click "APPLY NOW". Should you be suitbale a CBSbutler representative will be in touch within 1 week.
Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited to those with prior Biomedical Engineering experience. The Medical Service Engineer's working hours are Monday to Friday, 40hrs a week including travel (door to door). What package is on offer? £30-40,000 Company car or car allowance Bonus Paid overtime Private Pension Private medical care Life Assurance 25 days holiday + bank holiday Laptop, phone and tools What experience is needed to apply? Previous medical device maintenance experience eg as a field service engineer, biomedical engineer, ebme engineer, eme engineer, clinical engineer etc. UK driving licence Good customer service, team worker and communication skills What happens next? Click APPLY NOW to being your application. Should you be suitable, a CBSbutler representative to contact you within 5 working days.
17/05/2024
Full time
Medical Field Service Engineer A competitive salary plus benefits - outlined below! Who is the company? An exciting new opportunity for a Field Service Engineer is now available working for a manufacturer for medical devices. What is the role? As a Field Service Engineer you will be required to service and repair medical equipment found within NHS hospitals. Key responsibilities are as follows; To carry out routine servicing of equipment. To carry out routine adjustments of equipment, where necessary. To maintain adequate stock levels of spare parts within guidelines. To maintain quality documentation records for submission to the customer via approved systems. To cultivate a positive rapport with the customer, always demonstrating first class interpersonal skills in a courteous and professional manner. This role will be home based, travelling to customers predominantly based in and around the Somerset area. This role will be best suited to those with prior Biomedical Engineering experience. The Medical Service Engineer's working hours are Monday to Friday, 40hrs a week including travel (door to door). What package is on offer? £30-40,000 Company car or car allowance Bonus Paid overtime Private Pension Private medical care Life Assurance 25 days holiday + bank holiday Laptop, phone and tools What experience is needed to apply? Previous medical device maintenance experience eg as a field service engineer, biomedical engineer, ebme engineer, eme engineer, clinical engineer etc. UK driving licence Good customer service, team worker and communication skills What happens next? Click APPLY NOW to being your application. Should you be suitable, a CBSbutler representative to contact you within 5 working days.
We have an exciting opportunity to join a leading System Integrator and Professional Services Consulting firm working in the Microsoft Applications and Cloud Engineering team. Your role as a Microsoft Dynamics 365 FinOps Architectwill be to help to grow pre-sales drive growth across Microsoft Dynamics 365, Power Platform and Microsoft Azure. You will form part of a team that helps to shape future projects and client engagements by identifying new opportunities for Dynamics 365 Finance and Operations implementations. The Microsoft Dynamics 365 FinOps Architectwill be working with people ranging in experience, from early and emerging talent to specialists. Our clients are looking for bright people with a passion for Microsoft technology and the benefits it brings to our clients. And someone who has a consultative nature that can help customers on their journey to adopting Dynamics 365 Finance and Operations. The Microsoft Dynamics 365 FinOps Architect will benefit from training and development and have a customer base of clients across multiple industries (Retail, Utilities, Manufacturing, Transport and Health). The Microsoft Dynamics 365 FinOps Architectrole is pre-sales/early delivery focused, working directly with sales and delivery colleagues. This role will include Identify business opportunities within existing clients and build a portfolio of new customers. Building sales content and work with sales and marketing teams to highlight the practices capabilities in Dynamics 365 Finance and Operations and the business value and benefits organisations can achieve from using it. Preparing and deliver demos and POCs to technical and non-technical stakeholders, including c-suite. Acting as solution lead on sales engagements and set architecture best practices and processes as well as high-level and low-level solution design of end-to-end Dynamics 365 FinOps projects. Supporting estimation and planning for bid responses, and be a trusted advisor for colleagues and client stakeholders, building strong relationships and customer trust. The Microsoft Dynamics 365 FinOps Architect should demonstrate the following experience and capabilities Energy and excitement about the technologies and capabilities provided by Dynamics 365 and the Power Platform with great drive engagement and adoption, consulting and leadership skills to form strong and lasting relationships with clients and colleagues and to drive growth. Full implementation life cycle experience of ERP based programmes within Microsoft Dynamics 365 and the Power Platform, with knowledge of software engineering best practices and limitation with Dynamics 365 FinOps as well as Microsoft Dynamics CRM SDK, X , C#, Visual Studio and Team Foundation Server. Advise on Continuous Integration (CI) and Continuous Delivery (CD) options available to Dynamics 365 FinOps projects. Working knowledge of Microsoft Dynamics 365 CE, Power Platform and Azure to enable a best fit approach to every solution. A passion for delivering according to an agile methodology, planning projects and releases following scrum. There is a hybrid working model with good WFH opportunities, however the Microsoft Dynamics 365 FinOps Architect should be flexible and UK mobile but can live anywhere in the UK . Any required travel will be expensed. The Microsoft Dynamics 365 FinOps Architectmust have full rights to work in the UK without requiring work permit sponsorship and should also be eligible for Security clearance applications, this means we require British/dual nationals with no travel outside of the UK for over 28 consecutive days over the past 5 years period. If you are unsure on this please apply and we can discuss further. If you have read this far and you have some of the skills required, please send your CV and lets talk!
17/05/2024
Full time
We have an exciting opportunity to join a leading System Integrator and Professional Services Consulting firm working in the Microsoft Applications and Cloud Engineering team. Your role as a Microsoft Dynamics 365 FinOps Architectwill be to help to grow pre-sales drive growth across Microsoft Dynamics 365, Power Platform and Microsoft Azure. You will form part of a team that helps to shape future projects and client engagements by identifying new opportunities for Dynamics 365 Finance and Operations implementations. The Microsoft Dynamics 365 FinOps Architectwill be working with people ranging in experience, from early and emerging talent to specialists. Our clients are looking for bright people with a passion for Microsoft technology and the benefits it brings to our clients. And someone who has a consultative nature that can help customers on their journey to adopting Dynamics 365 Finance and Operations. The Microsoft Dynamics 365 FinOps Architect will benefit from training and development and have a customer base of clients across multiple industries (Retail, Utilities, Manufacturing, Transport and Health). The Microsoft Dynamics 365 FinOps Architectrole is pre-sales/early delivery focused, working directly with sales and delivery colleagues. This role will include Identify business opportunities within existing clients and build a portfolio of new customers. Building sales content and work with sales and marketing teams to highlight the practices capabilities in Dynamics 365 Finance and Operations and the business value and benefits organisations can achieve from using it. Preparing and deliver demos and POCs to technical and non-technical stakeholders, including c-suite. Acting as solution lead on sales engagements and set architecture best practices and processes as well as high-level and low-level solution design of end-to-end Dynamics 365 FinOps projects. Supporting estimation and planning for bid responses, and be a trusted advisor for colleagues and client stakeholders, building strong relationships and customer trust. The Microsoft Dynamics 365 FinOps Architect should demonstrate the following experience and capabilities Energy and excitement about the technologies and capabilities provided by Dynamics 365 and the Power Platform with great drive engagement and adoption, consulting and leadership skills to form strong and lasting relationships with clients and colleagues and to drive growth. Full implementation life cycle experience of ERP based programmes within Microsoft Dynamics 365 and the Power Platform, with knowledge of software engineering best practices and limitation with Dynamics 365 FinOps as well as Microsoft Dynamics CRM SDK, X , C#, Visual Studio and Team Foundation Server. Advise on Continuous Integration (CI) and Continuous Delivery (CD) options available to Dynamics 365 FinOps projects. Working knowledge of Microsoft Dynamics 365 CE, Power Platform and Azure to enable a best fit approach to every solution. A passion for delivering according to an agile methodology, planning projects and releases following scrum. There is a hybrid working model with good WFH opportunities, however the Microsoft Dynamics 365 FinOps Architect should be flexible and UK mobile but can live anywhere in the UK . Any required travel will be expensed. The Microsoft Dynamics 365 FinOps Architectmust have full rights to work in the UK without requiring work permit sponsorship and should also be eligible for Security clearance applications, this means we require British/dual nationals with no travel outside of the UK for over 28 consecutive days over the past 5 years period. If you are unsure on this please apply and we can discuss further. If you have read this far and you have some of the skills required, please send your CV and lets talk!
NO SPONSORSHIP Company is located in Chicago - Can be hybrid or remote if needed Contract to Hire role Data Quality Test Engineer This can be a straight contract role or a contract to hire role. The Test Engineer will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. This is a hands-on testing position which requires deep knowledge and understanding of all aspects of developing and executing Back End testing. The Test Engineer must be an advocate for all things Testing and Quality Assurance while driving and implementing best practices. The ideal candidate must possess strong analytical and critical thinking abilities. Data testing skills are required. Position Requirements Bachelor's degree At least 3-5 years of testing experience in data Strong experience with writing queries in relational databases like Oracle and SQL server. Familiar with SQL server queries including calling stored procedures by passing parameters, functions, views, and indexes to be used during ETL process. Possess extensive and in-depth knowledge of developing SQL scripts using SQL functions, grouping operations, sub queries, analytical function and joins to test ETL projects. ETL testing using SQL server Integration Services (SSIS) and SSRS. Experience in testing database applications to validate source to destination data movement and transformation. Knowledge of automated data testing is preferred. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Understanding of Development and Test cycles, including respective best practices. Hands-on experience in Agile and Waterfall methodologies. Ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Strong communication and Client/Business interfacing and interpersonal skills are a must.
16/05/2024
NO SPONSORSHIP Company is located in Chicago - Can be hybrid or remote if needed Contract to Hire role Data Quality Test Engineer This can be a straight contract role or a contract to hire role. The Test Engineer will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. This is a hands-on testing position which requires deep knowledge and understanding of all aspects of developing and executing Back End testing. The Test Engineer must be an advocate for all things Testing and Quality Assurance while driving and implementing best practices. The ideal candidate must possess strong analytical and critical thinking abilities. Data testing skills are required. Position Requirements Bachelor's degree At least 3-5 years of testing experience in data Strong experience with writing queries in relational databases like Oracle and SQL server. Familiar with SQL server queries including calling stored procedures by passing parameters, functions, views, and indexes to be used during ETL process. Possess extensive and in-depth knowledge of developing SQL scripts using SQL functions, grouping operations, sub queries, analytical function and joins to test ETL projects. ETL testing using SQL server Integration Services (SSIS) and SSRS. Experience in testing database applications to validate source to destination data movement and transformation. Knowledge of automated data testing is preferred. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Understanding of Development and Test cycles, including respective best practices. Hands-on experience in Agile and Waterfall methodologies. Ability to troubleshoot issues, identifying root causes and support development team in development of resolutions. Strong communication and Client/Business interfacing and interpersonal skills are a must.
*We are unable to sponsor for this role* *At the minimum year-long contract* A prestigious company is on the search for a Data Quality Test Engineer. The Test Engineer will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. Responsibilities Review business requirements, functional specifications, use cases, design, and architecture documents to create effective, value-add test plans. Identify and close gaps, by assisting in QA discovery or analysis of a built or process, in order to facilitate requirements refinements. Identify issues in data, application configurations and screen designs, report and oversee issue resolution. Plan and execute Manual, Functional, and Regression test suite. Independently develop, modify, and execute test plans based on requirements and design documents. Identify, report and track defects and User Experience issues through a system of record. Collaborate with external teams on root cause analysis. Ensuring proper traceability from requirements to test artifacts. Actively participate in requirements and code reviews. Actively participate and drive improvements in Agile Scrum delivery. Be a thought leader in the test design and execution arena (manual and automated). Creation and input of test data, either manually or by using tools, programs, or masked production data to execute test cases. Qualifications: Bachelor's degree in Computer Science or related area. At least 3-5 years of testing experience in data or ETL projects. Strong experience with writing queries in relational databases like Oracle and SQL server. Familiar with SQL server queries including calling stored procedures by passing parameters, functions, views, and indexes to be used during ETL process. Possess extensive and in-depth knowledge of developing SQL scripts using SQL functions, grouping operations, sub queries, analytical function and joins to test ETL projects. ETL testing using SQL server Integration Services (SSIS) and SSRS. Experience in testing database applications to validate source to destination data movement and transformation. Knowledge of automated data testing is preferred. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Hands-on experience in Agile and Waterfall methodologies.
16/05/2024
Project-based
*We are unable to sponsor for this role* *At the minimum year-long contract* A prestigious company is on the search for a Data Quality Test Engineer. The Test Engineer will be responsible for ensuring the successful implementation of new features as well as improvement of existing functionality for data architecture projects. This includes Integration testing, Customer Data Quality testing, Data verification testing, Regression testing etc. Responsibilities Review business requirements, functional specifications, use cases, design, and architecture documents to create effective, value-add test plans. Identify and close gaps, by assisting in QA discovery or analysis of a built or process, in order to facilitate requirements refinements. Identify issues in data, application configurations and screen designs, report and oversee issue resolution. Plan and execute Manual, Functional, and Regression test suite. Independently develop, modify, and execute test plans based on requirements and design documents. Identify, report and track defects and User Experience issues through a system of record. Collaborate with external teams on root cause analysis. Ensuring proper traceability from requirements to test artifacts. Actively participate in requirements and code reviews. Actively participate and drive improvements in Agile Scrum delivery. Be a thought leader in the test design and execution arena (manual and automated). Creation and input of test data, either manually or by using tools, programs, or masked production data to execute test cases. Qualifications: Bachelor's degree in Computer Science or related area. At least 3-5 years of testing experience in data or ETL projects. Strong experience with writing queries in relational databases like Oracle and SQL server. Familiar with SQL server queries including calling stored procedures by passing parameters, functions, views, and indexes to be used during ETL process. Possess extensive and in-depth knowledge of developing SQL scripts using SQL functions, grouping operations, sub queries, analytical function and joins to test ETL projects. ETL testing using SQL server Integration Services (SSIS) and SSRS. Experience in testing database applications to validate source to destination data movement and transformation. Knowledge of automated data testing is preferred. Hands-on experience in Planning and Manual test execution. Experience in Regression Test Strategies, Regression suite maintenance and execution. Hands-on experience with Jira, ALM, TFS/ADO or similar systems of record. Hands-on experience in Agile and Waterfall methodologies.
Global Technology Solutions Ltd
Portsmouth, Hampshire
Location: 1 day a month onsite (Portsmouth), will alter to Fareham at some point this year), rest of time work at home. Due to SLA's candidates will need to be a max 30-35 mile radius from Portsmouth/Fareham area. Hours: flexible hrs range Monday to Friday Salary: £48,500 p.a We have an exciting opportunity for an Infrastructure Support Engineer who specializes in VMWare to join our client on a permanent basis working in a hybrid working arrangement. The ideal candidate would be an experienced 3rd line Support Engineer who has previously worked in the financial sector. Someone who can work multiple work streams simultaneously in a demanding risk-averse and formally managed environment. Key responsibilities are to deliver both Business as Usual and Project requirements to our customer. Key Deliverables: - Incident and Problem Management - Creation and updating of documentation - Timely implementation of all changes - Working as part of project teams to design and deliver customer requirements - Platform builds/installations/upgrades Mandatory skills: Build and application integration Strong troubleshooting skills Windows Server 2012 and above Active Directory Clustering Powershell VMware vSphere Preferably V6.5 and above ESXi vCenter Internet connectivity including Proxy Servers Experience with: - Design, development and system integration - Ability to convert design documents to into live execution - Planning, deployment, configuration and BAU/ongoing maintenance of the above - Writing and reviewing design and implementation documentation - History of employment in a Wintel Infrastructure role, demonstrating five years plus experience. Desirable Skills: - Citrix Xenapp - Legacy Visual Basic Scripting - vSphere PowerCLI Scripting - IBM Bigfix automation, package creation including ActionScript - Public Key Infrastructure including MS Certificate Authority, OpenSSH - Ability to convey technical information and advice appropriate to the audience Mandatory Requirements: - 24x7 Standby cover as part of a rota - Scheduled weekend overtime as required
16/05/2024
Full time
Location: 1 day a month onsite (Portsmouth), will alter to Fareham at some point this year), rest of time work at home. Due to SLA's candidates will need to be a max 30-35 mile radius from Portsmouth/Fareham area. Hours: flexible hrs range Monday to Friday Salary: £48,500 p.a We have an exciting opportunity for an Infrastructure Support Engineer who specializes in VMWare to join our client on a permanent basis working in a hybrid working arrangement. The ideal candidate would be an experienced 3rd line Support Engineer who has previously worked in the financial sector. Someone who can work multiple work streams simultaneously in a demanding risk-averse and formally managed environment. Key responsibilities are to deliver both Business as Usual and Project requirements to our customer. Key Deliverables: - Incident and Problem Management - Creation and updating of documentation - Timely implementation of all changes - Working as part of project teams to design and deliver customer requirements - Platform builds/installations/upgrades Mandatory skills: Build and application integration Strong troubleshooting skills Windows Server 2012 and above Active Directory Clustering Powershell VMware vSphere Preferably V6.5 and above ESXi vCenter Internet connectivity including Proxy Servers Experience with: - Design, development and system integration - Ability to convert design documents to into live execution - Planning, deployment, configuration and BAU/ongoing maintenance of the above - Writing and reviewing design and implementation documentation - History of employment in a Wintel Infrastructure role, demonstrating five years plus experience. Desirable Skills: - Citrix Xenapp - Legacy Visual Basic Scripting - vSphere PowerCLI Scripting - IBM Bigfix automation, package creation including ActionScript - Public Key Infrastructure including MS Certificate Authority, OpenSSH - Ability to convey technical information and advice appropriate to the audience Mandatory Requirements: - 24x7 Standby cover as part of a rota - Scheduled weekend overtime as required
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy