Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
17/05/2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Our client is looking for a skilled and enthusiastic network engineer to join their team based around Glasgow. The ideal candidate will have a strong grasp of the requirements below. If you feel that you are capable, I would love to hear from you and discuss the position in full. Duties and Responsibilities Design, implement, configure and manage the organisation's network infrastructure, including LANs, WANs, VPNs, Routers, Switches, Firewalls, and wireless access points. Identify and address issues to ensure high availability, reliability, and optimal performance. Deploy and maintain the systems' infrastructure, including Servers, storage solutions, operating systems, virtualisation platforms and cloud services. Manage network and systems capacity planning to accommodate growth and changing computing requirements. Collaborate with IT teams worldwide to develop integrated network and systems solutions aligned with business objectives and technology standards. Perform regular security assessments and audits to identify vulnerabilities and implement necessary patches, updates, and security protocols. Design, implement and maintain disaster recovery and business continuity plans. Provide technical support to end-users and other IT teams, addressing network and systems-related incidents and challenges. Document network and systems configurations, procedures, and troubleshooting guides to facilitate knowledge sharing and training. Stay informed about emerging technologies, industry trends, and best practices in networking and systems engineering. Automate network and systems tasks using Scripting languages and configuration management tools. Work with vendors and service providers for procurement, maintenance, and support of network and systems equipment and software. Install hardware for systems and users, as required. Packaging and deployment of applications and software updates. Identify, propose, contribute and manage IT projects for continuous improvement. Qualifications, Knowledge & Skills Bachelor's degree in Computer Science, Information Technology, or related field; or relevant work experience for a minimum of five years. Proven experience as a Network Engineer/Administrator, Systems Engineer/Administrator, or similar role, demonstrating proficiency in both networking and systems administration. Strong understanding of network protocols, routing, switching, and network security practices. Familiarity with various operating systems, including Windows and VMWare ESXi and experience in system administration. Proficiency in configuring and managing virtualisation platforms such as VMware. Scripting skills (eg, PowerShell) for network and systems automation and optimisation. Knowledge of hardware components, server architecture, and storage systems (SANs). Familiarity with security tools, encryption, certificates, PKI, authentication, and patch management for both networks and systems. Excellent communication skills to collaborate effectively with technical and non-technical teams. Strong problem-solving abilities for diagnosing and resolving complex network and systems issues. Ability to manage multiple tasks, projects, and priorities while adhering to deadlines. Main benefits: Salary Life Assurance x 4 times annual salary Critical Illness x 2 times annual salary Westfield Health Cover - CashPlan and Hospital Plan Personal Private Pension (currently Scottish Widows). Salary Exchange. 5% company contribution 34 day holiday (includes public holidays) Contribution to fitness club or classes Please send a copy of your CV for more information and to discuss your suitability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Location: Barcelona, Spain Languages Required: Fluent English and Spanish Company Overview: Join a dynamic and innovative company at the forefront of supply chain solutions. They specialise in optimising warehouse operations using cutting-edge technologies, and we are seeking a talented Solution Architect with expertise in Manhattan Warehouse Management System (WMS) implementations to join a team in Barcelona. Job Summary: The Solution Architect will be responsible for designing and implementing warehouse management solutions using Manhattan WMS. This role requires a deep understanding of warehouse operations, strong technical skills, and the ability to communicate effectively in both English and Spanish. The ideal candidate will have a proven track record of successful Manhattan WMS implementations and a passion for driving efficiency and innovation in supply chain processes. Key Responsibilities: Solution Design: Develop comprehensive warehouse management solutions using Manhattan WMS that meet client requirements and industry best practices. Implementation: Lead the implementation of Manhattan WMS, ensuring seamless integration with existing systems and processes. Project Management: Oversee project timelines, budgets, and deliverables, coordinating with cross-functional teams to ensure successful project completion. Client Engagement: Act as the primary point of contact for clients, providing expert advice and ensuring client satisfaction throughout the project life cycle. Technical Leadership: Provide technical guidance and mentorship to junior team members, fostering a collaborative and innovative work environment. Documentation: Create and maintain detailed documentation for solutions, including design specifications, configuration guides, and user manuals. Continuous Improvement: Stay current with industry trends and advancements in warehouse management technologies, continuously seeking opportunities to improve solutions and services. Qualifications: Experience: Minimum of 5 years of experience in implementing Manhattan WMS solutions. Technical Skills: Strong proficiency in Manhattan WMS and related technologies. Experience with SQL, Scripting, and integration tools is a plus. Languages: Fluent in English and Spanish, both written and spoken. Education: Bachelor's degree in Computer Science, Engineering, Supply Chain Management, or a related field. Project Management: Demonstrated experience in managing large-scale projects, with the ability to handle multiple priorities and deadlines. Communication: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering innovative and effective solutions. Team Player: Ability to work collaboratively in a team environment, with a strong emphasis on fostering positive relationships and teamwork.
17/05/2024
Project-based
Location: Barcelona, Spain Languages Required: Fluent English and Spanish Company Overview: Join a dynamic and innovative company at the forefront of supply chain solutions. They specialise in optimising warehouse operations using cutting-edge technologies, and we are seeking a talented Solution Architect with expertise in Manhattan Warehouse Management System (WMS) implementations to join a team in Barcelona. Job Summary: The Solution Architect will be responsible for designing and implementing warehouse management solutions using Manhattan WMS. This role requires a deep understanding of warehouse operations, strong technical skills, and the ability to communicate effectively in both English and Spanish. The ideal candidate will have a proven track record of successful Manhattan WMS implementations and a passion for driving efficiency and innovation in supply chain processes. Key Responsibilities: Solution Design: Develop comprehensive warehouse management solutions using Manhattan WMS that meet client requirements and industry best practices. Implementation: Lead the implementation of Manhattan WMS, ensuring seamless integration with existing systems and processes. Project Management: Oversee project timelines, budgets, and deliverables, coordinating with cross-functional teams to ensure successful project completion. Client Engagement: Act as the primary point of contact for clients, providing expert advice and ensuring client satisfaction throughout the project life cycle. Technical Leadership: Provide technical guidance and mentorship to junior team members, fostering a collaborative and innovative work environment. Documentation: Create and maintain detailed documentation for solutions, including design specifications, configuration guides, and user manuals. Continuous Improvement: Stay current with industry trends and advancements in warehouse management technologies, continuously seeking opportunities to improve solutions and services. Qualifications: Experience: Minimum of 5 years of experience in implementing Manhattan WMS solutions. Technical Skills: Strong proficiency in Manhattan WMS and related technologies. Experience with SQL, Scripting, and integration tools is a plus. Languages: Fluent in English and Spanish, both written and spoken. Education: Bachelor's degree in Computer Science, Engineering, Supply Chain Management, or a related field. Project Management: Demonstrated experience in managing large-scale projects, with the ability to handle multiple priorities and deadlines. Communication: Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering innovative and effective solutions. Team Player: Ability to work collaboratively in a team environment, with a strong emphasis on fostering positive relationships and teamwork.
People Source Consulting Ltd
Basingstoke, Hampshire
Role - Network Engineer Location - Basingstoke Rate - £550 - £600pd (Inside IR35) Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected, and challenges shared. This is your world and your opportunity to transform it for the better. Your role: We are looking for a network engineer to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability. Your experience Experience of independently implementing LAN networks and infrastructure patching following design specifications and resolving issues. Meets project deadlines and costs within own scope of responsibility. Errors with workarounds or fixes provided in a timely manner. In Return: £550 - £600pd (Inside IR35) Basingstoke Office Location (4 Day condensed week, considered for the right candidate) 12 Month Initial Contract Due to the nature of this work, candidates must have live, valid DV Clearance prior to starting work OR be eligible and will to undertake clearance. Work cannot start until clearance is Live. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
17/05/2024
Project-based
Role - Network Engineer Location - Basingstoke Rate - £550 - £600pd (Inside IR35) Do you want to make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to work as part of a multi skilled agile team, where teamwork is paramount. The role will be challenging and varied, where cross training is expected, and challenges shared. This is your world and your opportunity to transform it for the better. Your role: We are looking for a network engineer to work as part of a multi skilled agile team, including security, service and management where teamwork is paramount. Your role will involve providing varied and complex technical support activities as part of project deployment, including installation, troubleshooting, problem resolution and maintenance. Advises project SME on preventive maintenance and configuration adjustments to improve product performance and customer satisfaction. Project Work. Technical implementation of medium to large infrastructures to timescale estimates and identifying risks. On larger projects works within a technical framework of the project to meet customer requirements. Technical Capability. Works within a team with in-depth product knowledge without supervision to implement technical best practice. Service Level. Manages systems within SLA, proposing, identifying improvements and implementing changes to meet service level requirements. Problem Solving. Takes ownership for obtaining the information required to diagnose and resolve problems. Engages with third parties to jointly resolve in-depth product issues where necessary. Professional Development. Stays up to date with new products, tools and techniques, encouraging their use within the business to promote continuous improvement of capability. Your experience Experience of independently implementing LAN networks and infrastructure patching following design specifications and resolving issues. Meets project deadlines and costs within own scope of responsibility. Errors with workarounds or fixes provided in a timely manner. In Return: £550 - £600pd (Inside IR35) Basingstoke Office Location (4 Day condensed week, considered for the right candidate) 12 Month Initial Contract Due to the nature of this work, candidates must have live, valid DV Clearance prior to starting work OR be eligible and will to undertake clearance. Work cannot start until clearance is Live. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
This is a great opportunity to be part of one of the fastest growing, cutting-edge Storage and Infrastructure vendor in the market. They are building enterprise software infrastructure, aimed to take the cost and complexity out of deploying enterprise and AI infrastructure across data center and cloud. They have a customer-first mentality and are now looking for an experienced Senior Linux and Storage Engineer to act as a product expert and as such, be involved in daily technical operations and escalations, working on customer site in London. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customers and the development team. The Role: Onsite at the customer in London Accountable to complete daily technical operations and escalations including direct work on technical support issues to full resolution and closure requiring interfacing with customer and development teams Perform customer installations, upgrades, and expansions Lead and coordinate regular monthly and quarterly customer review meetings Become a product expert Trusted Advisor to customer technical team and internal account team Identify opportunities to provide continuous improvement for customers to ensure full adoption of their products Requirements: Overall 5+ years of experience in customer-facing, post-sale positions working with complex storage solutions Knowledge and working experience in common Linux system administration tasks and Linux OS in general Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting Scripting and programming - bash Scripting is required, and familiar with one or more other programming language DevOps/Automation knowledge Significant experience required in the areas of file systems and scale-out NAS Implementation - NFS Excellent business written and verbal communication and presentation skills You will be fully trained on our client's product portfolio, allowing you to become an SME. You will share in the companies success and will be offered very exciting Stock Options coupled with a comprehensive package and have the chance of working for the fastest growing software company in the market. Please apply now to have the opportunity to contribute to a pivotal moment in computing history and be part of a team that values innovation and customer-first mentality.
17/05/2024
Full time
This is a great opportunity to be part of one of the fastest growing, cutting-edge Storage and Infrastructure vendor in the market. They are building enterprise software infrastructure, aimed to take the cost and complexity out of deploying enterprise and AI infrastructure across data center and cloud. They have a customer-first mentality and are now looking for an experienced Senior Linux and Storage Engineer to act as a product expert and as such, be involved in daily technical operations and escalations, working on customer site in London. You will consult on pre-sales and technical sales activities and will work on escalated technical support issues to resolution, interfacing with the customers and the development team. The Role: Onsite at the customer in London Accountable to complete daily technical operations and escalations including direct work on technical support issues to full resolution and closure requiring interfacing with customer and development teams Perform customer installations, upgrades, and expansions Lead and coordinate regular monthly and quarterly customer review meetings Become a product expert Trusted Advisor to customer technical team and internal account team Identify opportunities to provide continuous improvement for customers to ensure full adoption of their products Requirements: Overall 5+ years of experience in customer-facing, post-sale positions working with complex storage solutions Knowledge and working experience in common Linux system administration tasks and Linux OS in general Good understanding of networking, and working experience with network configurations on Linux and network troubleshooting Scripting and programming - bash Scripting is required, and familiar with one or more other programming language DevOps/Automation knowledge Significant experience required in the areas of file systems and scale-out NAS Implementation - NFS Excellent business written and verbal communication and presentation skills You will be fully trained on our client's product portfolio, allowing you to become an SME. You will share in the companies success and will be offered very exciting Stock Options coupled with a comprehensive package and have the chance of working for the fastest growing software company in the market. Please apply now to have the opportunity to contribute to a pivotal moment in computing history and be part of a team that values innovation and customer-first mentality.
Principal Mechanical Engineer - Cutting-Edge Engineering Firm Lynx is working with a global engineering company, to recruit a talented Principal Mechanical Engineer to join the team in Hampshire. This is a hybrid role that offers flexibility, competitive pay, and the opportunity to work on innovative projects in the energy sector. Key responsibilities: Spearhead the analysis and design of complex steel structures and storage tanks Utilise advanced software tools, including FEA, to develop cutting-edge designs Collaborate with clients, identify project risks, ensure compliance with quality standards Lead and mentor a team of skilled engineers and CAD technicians Drive continuous improvement in designs, workflows, and company standards Requirements: Degree in a relevant engineering discipline (Masters or PhD preferred)/Chartered Engineer status Minimum 6 years of experience in mechanical or structural engineering, including team leadership Strong knowledge of design codes (Eurocodes, API 620, EN 14620) and proficiency in analysis software (STAAD, ANSYS, CAESAR II, or similar) Excellent problem-solving, communication, and project management skills Ability to thrive in a multi-disciplinary, international team environment Offer Competitive salary up to £60,000 per annum, depending on experience Hybrid working model, providing flexibility and work-life balance Opportunities to lead projects and drive innovation in the industry Supportive, collaborative team environment with opportunities for career growth Comprehensive benefits package Don't miss this chance to join a world-class engineering firm. Apply now!
17/05/2024
Full time
Principal Mechanical Engineer - Cutting-Edge Engineering Firm Lynx is working with a global engineering company, to recruit a talented Principal Mechanical Engineer to join the team in Hampshire. This is a hybrid role that offers flexibility, competitive pay, and the opportunity to work on innovative projects in the energy sector. Key responsibilities: Spearhead the analysis and design of complex steel structures and storage tanks Utilise advanced software tools, including FEA, to develop cutting-edge designs Collaborate with clients, identify project risks, ensure compliance with quality standards Lead and mentor a team of skilled engineers and CAD technicians Drive continuous improvement in designs, workflows, and company standards Requirements: Degree in a relevant engineering discipline (Masters or PhD preferred)/Chartered Engineer status Minimum 6 years of experience in mechanical or structural engineering, including team leadership Strong knowledge of design codes (Eurocodes, API 620, EN 14620) and proficiency in analysis software (STAAD, ANSYS, CAESAR II, or similar) Excellent problem-solving, communication, and project management skills Ability to thrive in a multi-disciplinary, international team environment Offer Competitive salary up to £60,000 per annum, depending on experience Hybrid working model, providing flexibility and work-life balance Opportunities to lead projects and drive innovation in the industry Supportive, collaborative team environment with opportunities for career growth Comprehensive benefits package Don't miss this chance to join a world-class engineering firm. Apply now!
Job Title: RTE/Release Manager - CRM Program Location: Brussels, Belgium Duration: 6 months or more Rate: €650 - €800 per day (DOE) About the Role: We are seeking a highly experienced Release Train Engineer (RTE)/Release Manager to join our team for a CRM program based in Brussels. The ideal candidate will have extensive experience in managing releases and interdependencies across various streams within the program. This role requires someone with a senior level of expertise who can effectively manage the coordination of activities, particularly with Indian offshore teams. Key Responsibilities: Lead and coordinate release planning and execution activities for the CRM program. Manage interdependencies between different streams and releases to ensure smooth delivery. Work closely with Indian offshore teams, providing guidance and ensuring alignment with program objectives. Drive continuous improvement in release processes and practices to enhance efficiency and quality. Collaborate with stakeholders to identify and mitigate risks associated with releases. Provide leadership and mentorship to team members, fostering a culture of collaboration and accountability. Requirements: Proven experience as a Release Train Engineer (RTE) or Release Manager in large-scale CRM programs. Strong understanding of Agile methodologies, particularly in the context of release management. Experience working with Indian offshore teams, including effective communication and coordination. Excellent interpersonal and communication skills, with the ability to interact with stakeholders at all levels. Ability to manage complex interdependencies and navigate challenges effectively. Demonstrated leadership skills with a track record of driving results in a fast-paced environment. Prior experience in senior-level roles within IT or software development. English and French or Dutch language Additional Information: This is an exciting opportunity for a seasoned RTE/Release Manager to play a pivotal role in a high-profile CRM program. The position offers competitive compensation and the chance to work with a dynamic team in a collaborative environment. If you meet the above requirements and are ready to take on this challenge, we encourage you to apply and join us in shaping the future of our CRM program.
17/05/2024
Project-based
Job Title: RTE/Release Manager - CRM Program Location: Brussels, Belgium Duration: 6 months or more Rate: €650 - €800 per day (DOE) About the Role: We are seeking a highly experienced Release Train Engineer (RTE)/Release Manager to join our team for a CRM program based in Brussels. The ideal candidate will have extensive experience in managing releases and interdependencies across various streams within the program. This role requires someone with a senior level of expertise who can effectively manage the coordination of activities, particularly with Indian offshore teams. Key Responsibilities: Lead and coordinate release planning and execution activities for the CRM program. Manage interdependencies between different streams and releases to ensure smooth delivery. Work closely with Indian offshore teams, providing guidance and ensuring alignment with program objectives. Drive continuous improvement in release processes and practices to enhance efficiency and quality. Collaborate with stakeholders to identify and mitigate risks associated with releases. Provide leadership and mentorship to team members, fostering a culture of collaboration and accountability. Requirements: Proven experience as a Release Train Engineer (RTE) or Release Manager in large-scale CRM programs. Strong understanding of Agile methodologies, particularly in the context of release management. Experience working with Indian offshore teams, including effective communication and coordination. Excellent interpersonal and communication skills, with the ability to interact with stakeholders at all levels. Ability to manage complex interdependencies and navigate challenges effectively. Demonstrated leadership skills with a track record of driving results in a fast-paced environment. Prior experience in senior-level roles within IT or software development. English and French or Dutch language Additional Information: This is an exciting opportunity for a seasoned RTE/Release Manager to play a pivotal role in a high-profile CRM program. The position offers competitive compensation and the chance to work with a dynamic team in a collaborative environment. If you meet the above requirements and are ready to take on this challenge, we encourage you to apply and join us in shaping the future of our CRM program.
Cloud Operations Engineer Looking for a DevOps engineer interested in a challenging and rewarding opportunity? My client, based in the South West, is actively hiring for a mid-level DevOps professional to join their team. The Role: You'll play a key part in an ambitious cloud migration project, transitioning the company's existing AWS infrastructure to Azure over the next 12 months. Working closely with the lead DevOps engineer, you'll be involved in every stage of the migration process, from inception through to implementation. Your Responsibilities: Collaborate with cross-functional teams to plan, design, and execute the migration strategy Leverage experience in AWS and Azure to ensure a smooth and efficient transition Automate deployment processes and implement DevOps best practices Contribute to the continuous improvement of the company's cloud infrastructure What You'll Bring: Proven experience in DevOps principles and methodologies Strong proficiency in AWS and Azure cloud platforms Expertise in containerisation technologies (Docker, Kubernetes) Familiarity with configuration management tools (Ansible, Terraform) Excellent problem-solving and analytical skills A collaborative and team-oriented mindset What We Offer: Competitive salary with a top banding of £70,000 Flexible working arrangements, with occasional on-site presence required (1-2 days per month) Opportunity to be part of a cutting-edge cloud migration project Continuous professional development and growth opportunities Collaborative and supportive work environment If you're excited about this challenge and have experience with this technology, I'd love to hear from you. Please apply apply below or email me at (see below) with your CV and we can set up a call. Cloud Operations Engineer
17/05/2024
Full time
Cloud Operations Engineer Looking for a DevOps engineer interested in a challenging and rewarding opportunity? My client, based in the South West, is actively hiring for a mid-level DevOps professional to join their team. The Role: You'll play a key part in an ambitious cloud migration project, transitioning the company's existing AWS infrastructure to Azure over the next 12 months. Working closely with the lead DevOps engineer, you'll be involved in every stage of the migration process, from inception through to implementation. Your Responsibilities: Collaborate with cross-functional teams to plan, design, and execute the migration strategy Leverage experience in AWS and Azure to ensure a smooth and efficient transition Automate deployment processes and implement DevOps best practices Contribute to the continuous improvement of the company's cloud infrastructure What You'll Bring: Proven experience in DevOps principles and methodologies Strong proficiency in AWS and Azure cloud platforms Expertise in containerisation technologies (Docker, Kubernetes) Familiarity with configuration management tools (Ansible, Terraform) Excellent problem-solving and analytical skills A collaborative and team-oriented mindset What We Offer: Competitive salary with a top banding of £70,000 Flexible working arrangements, with occasional on-site presence required (1-2 days per month) Opportunity to be part of a cutting-edge cloud migration project Continuous professional development and growth opportunities Collaborative and supportive work environment If you're excited about this challenge and have experience with this technology, I'd love to hear from you. Please apply apply below or email me at (see below) with your CV and we can set up a call. Cloud Operations Engineer
Ready to take your electrical engineering career to the next level? Lynx Recruitment is recruiting for a Lead Electrical Design Engineer to join our clients' dynamic team in Birmingham. As a Team Leader, you will have the chance to drive change, improve efficiency, and lead a talented group of engineers to success. In this role, you will: Manage a team of electrical design engineers, championing the development and implementation of standards and processes Oversee the electrical design of products, ensuring compliance with technical and legislative requirements Take a senior role in design and project reviews, ensuring high-quality work is delivered on time and within budget Liaise with internal departments and external customers to manage priorities and solve problems Provide hands-on electrical engineering support to various projects as needed We are looking for an experienced professional with: At least 5 years' electrical engineering experience, with a proven track record of leadership Strong project management skills and the ability to manage multiple priorities Excellent communication and interpersonal skills, with the ability to build relationships across teams A passion for innovation and continuous improvement Proficiency in electrical design tools such as E-Plan and PDM works E-Plan training available for candidates with alternative software package experience In return, we offer: Competitive salary and benefits package Opportunities for professional development and growth A supportive and inclusive work environment The chance to work on exciting projects that contribute to national security If you are a British Passport holder and ready to take on a new challenge, we want to hear from you. Join our team and help us continue to deliver high-quality electrical engineering solutions. Apply today!
17/05/2024
Full time
Ready to take your electrical engineering career to the next level? Lynx Recruitment is recruiting for a Lead Electrical Design Engineer to join our clients' dynamic team in Birmingham. As a Team Leader, you will have the chance to drive change, improve efficiency, and lead a talented group of engineers to success. In this role, you will: Manage a team of electrical design engineers, championing the development and implementation of standards and processes Oversee the electrical design of products, ensuring compliance with technical and legislative requirements Take a senior role in design and project reviews, ensuring high-quality work is delivered on time and within budget Liaise with internal departments and external customers to manage priorities and solve problems Provide hands-on electrical engineering support to various projects as needed We are looking for an experienced professional with: At least 5 years' electrical engineering experience, with a proven track record of leadership Strong project management skills and the ability to manage multiple priorities Excellent communication and interpersonal skills, with the ability to build relationships across teams A passion for innovation and continuous improvement Proficiency in electrical design tools such as E-Plan and PDM works E-Plan training available for candidates with alternative software package experience In return, we offer: Competitive salary and benefits package Opportunities for professional development and growth A supportive and inclusive work environment The chance to work on exciting projects that contribute to national security If you are a British Passport holder and ready to take on a new challenge, we want to hear from you. Join our team and help us continue to deliver high-quality electrical engineering solutions. Apply today!
An industry-leading building services consultancy is seeking an Associate Director to join their dynamic Electrical Engineering team in Glasgow. This is an exciting opportunity for an experienced and ambitious individual to take on a leadership role and contribute to the growth and success of the company. Roles and Responsibilities: Lead and manage a team of electrical engineers, providing technical guidance and mentorship Oversee the delivery of high-quality electrical designs across a diverse project portfolio Develop and maintain strong client relationships, ensuring client satisfaction and generating repeat business Contribute to the development and implementation of the company's strategic objectives Identify and pursue new business opportunities, collaborating with other disciplines and offices Ensure compliance with quality standards, health and safety regulations, and company policies Manage project budgets, resources, and timelines, ensuring profitable project delivery Represent the company at industry events, conferences, and client meetings Drive innovation and continuous improvement within the electrical engineering team Requirements: Chartered Engineer status with a relevant professional body (eg, CIBSE, IET) Proven track record of leading and managing electrical engineering teams in a consultancy environment Extensive experience in electrical building services design across a range of sectors Strong technical knowledge and understanding of current industry standards and regulations Excellent leadership, communication, and interpersonal skills Ability to develop and maintain client relationships at a senior level Commercial acumen and understanding of financial management principles Commitment to professional development and knowledge sharing Proficiency in relevant design software and tools Benefits: Highly competitive salary, commensurate with experience and qualifications Comprehensive benefits package, including private healthcare, pension, and generous annual leave Opportunities for career progression and professional development within a growing company Exposure to high-profile, innovative projects across various sectors Collaborative and supportive work environment with a focus on work-life balance Flexible working arrangements, including option for hybrid working and flexible hours Company support for professional memberships and ongoing training Opportunities to contribute to the company's corporate social responsibility initiatives
17/05/2024
Full time
An industry-leading building services consultancy is seeking an Associate Director to join their dynamic Electrical Engineering team in Glasgow. This is an exciting opportunity for an experienced and ambitious individual to take on a leadership role and contribute to the growth and success of the company. Roles and Responsibilities: Lead and manage a team of electrical engineers, providing technical guidance and mentorship Oversee the delivery of high-quality electrical designs across a diverse project portfolio Develop and maintain strong client relationships, ensuring client satisfaction and generating repeat business Contribute to the development and implementation of the company's strategic objectives Identify and pursue new business opportunities, collaborating with other disciplines and offices Ensure compliance with quality standards, health and safety regulations, and company policies Manage project budgets, resources, and timelines, ensuring profitable project delivery Represent the company at industry events, conferences, and client meetings Drive innovation and continuous improvement within the electrical engineering team Requirements: Chartered Engineer status with a relevant professional body (eg, CIBSE, IET) Proven track record of leading and managing electrical engineering teams in a consultancy environment Extensive experience in electrical building services design across a range of sectors Strong technical knowledge and understanding of current industry standards and regulations Excellent leadership, communication, and interpersonal skills Ability to develop and maintain client relationships at a senior level Commercial acumen and understanding of financial management principles Commitment to professional development and knowledge sharing Proficiency in relevant design software and tools Benefits: Highly competitive salary, commensurate with experience and qualifications Comprehensive benefits package, including private healthcare, pension, and generous annual leave Opportunities for career progression and professional development within a growing company Exposure to high-profile, innovative projects across various sectors Collaborative and supportive work environment with a focus on work-life balance Flexible working arrangements, including option for hybrid working and flexible hours Company support for professional memberships and ongoing training Opportunities to contribute to the company's corporate social responsibility initiatives
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
16/05/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
Technology Resilience Lead - Disaster Recovery - London Salary £60-70k - 2 Day per week office based Bonus Scheme Technology Resilience Lead required for a leading client based in London. My client is currently seeking a suitable candidate to Support the capacity and capability of our clients' collective, including their operational entities and subsidiaries, to prepare for, respond to, and rebound from disruptions to our global technology infrastructure and operational environments. We seek a highly skilled IT professional with expertise in one or more of the following areas: infrastructure, cybersecurity, engineering, testing, and project management. Your dedication lies in ensuring our clients maintain a robust and resilient technological ecosystem, mitigating risks, and enhancing operational readiness. Your commitment extends to ensuring the continuity of critical business functions and technology systems despite disruptions or challenges. Your role entails defining the standards of technology resilience and overseeing the Group-wide Disaster Recovery program. This program emphasizes testing the resilience, continuity, and recoverability of our critical applications and systems. Key skills: -Display unwavering dedication to our clients' core values by adhering to our standards of business conduct, ensuring compliance with Group policies and procedures, and setting a precedent through personal example. -Your duties will encompass delineating the criteria for robust technology resilience and overseeing the Group-wide Disaster Recovery program, concentrating on assessing the resilience, continuity, and recoverability of vital applications and systems. -You'll collaborate with Technology Service Owners and broader Group IT and Operating Business teams to facilitate data restoration exercises and execute backups. This involves maintaining and testing existing backups to uphold data integrity and availability. -Conducting operational assessments of defined Disaster Recovery plans will be part of your responsibilities. This entails utilizing various methods such as checklists, walk-throughs, tabletop exercises, simulations (parallel or full interrupt), and comprehensive exercises, coordinated with related plans like IT DR plans and crisis management plans. -Furthermore, you'll integrate cybersecurity scenarios, analyse test outcomes, implement lessons learned, and incorporate necessary improvements or corrective actions into IT DR and Cyber Resilience plans. -By conducting post-incident reviews and analysing pre-planned testing outcomes, you'll continuously monitor and assess key performance indicators (KPIs) like recovery time objectives (RTOs) and recovery point objectives (RPOs). This process aims to continually enhance the efficiency and effectiveness of the disaster recovery program. -Foster a work environment that emphasizes the significance of employees acting with integrity and ethics, aligning with the Group Code of Conduct. -Serve as a subject matter expert, forging trusted partnerships with the business and staying abreast of the latest advancements and innovations in the field. -Assume responsibility for overseeing the implementation of the clients' disaster recovery plan in the event of a crisis, facilitating swift responses to potential disruptions such as cyberattacks or infrastructure damage. -Possessing one of the following certifications is advantageous: CompTIA Network +, CompTIA Security +, CISM, CISSP, or COBIT 5. -Demonstrate a fundamental understanding of frameworks such as NIST CSF, ISO 27001/27002, and COBIT. -Experience in Operational Technology Security, with the ability to identify and address IT and operational vulnerabilities, is preferred. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
16/05/2024
Full time
Technology Resilience Lead - Disaster Recovery - London Salary £60-70k - 2 Day per week office based Bonus Scheme Technology Resilience Lead required for a leading client based in London. My client is currently seeking a suitable candidate to Support the capacity and capability of our clients' collective, including their operational entities and subsidiaries, to prepare for, respond to, and rebound from disruptions to our global technology infrastructure and operational environments. We seek a highly skilled IT professional with expertise in one or more of the following areas: infrastructure, cybersecurity, engineering, testing, and project management. Your dedication lies in ensuring our clients maintain a robust and resilient technological ecosystem, mitigating risks, and enhancing operational readiness. Your commitment extends to ensuring the continuity of critical business functions and technology systems despite disruptions or challenges. Your role entails defining the standards of technology resilience and overseeing the Group-wide Disaster Recovery program. This program emphasizes testing the resilience, continuity, and recoverability of our critical applications and systems. Key skills: -Display unwavering dedication to our clients' core values by adhering to our standards of business conduct, ensuring compliance with Group policies and procedures, and setting a precedent through personal example. -Your duties will encompass delineating the criteria for robust technology resilience and overseeing the Group-wide Disaster Recovery program, concentrating on assessing the resilience, continuity, and recoverability of vital applications and systems. -You'll collaborate with Technology Service Owners and broader Group IT and Operating Business teams to facilitate data restoration exercises and execute backups. This involves maintaining and testing existing backups to uphold data integrity and availability. -Conducting operational assessments of defined Disaster Recovery plans will be part of your responsibilities. This entails utilizing various methods such as checklists, walk-throughs, tabletop exercises, simulations (parallel or full interrupt), and comprehensive exercises, coordinated with related plans like IT DR plans and crisis management plans. -Furthermore, you'll integrate cybersecurity scenarios, analyse test outcomes, implement lessons learned, and incorporate necessary improvements or corrective actions into IT DR and Cyber Resilience plans. -By conducting post-incident reviews and analysing pre-planned testing outcomes, you'll continuously monitor and assess key performance indicators (KPIs) like recovery time objectives (RTOs) and recovery point objectives (RPOs). This process aims to continually enhance the efficiency and effectiveness of the disaster recovery program. -Foster a work environment that emphasizes the significance of employees acting with integrity and ethics, aligning with the Group Code of Conduct. -Serve as a subject matter expert, forging trusted partnerships with the business and staying abreast of the latest advancements and innovations in the field. -Assume responsibility for overseeing the implementation of the clients' disaster recovery plan in the event of a crisis, facilitating swift responses to potential disruptions such as cyberattacks or infrastructure damage. -Possessing one of the following certifications is advantageous: CompTIA Network +, CompTIA Security +, CISM, CISSP, or COBIT 5. -Demonstrate a fundamental understanding of frameworks such as NIST CSF, ISO 27001/27002, and COBIT. -Experience in Operational Technology Security, with the ability to identify and address IT and operational vulnerabilities, is preferred. Interested? Please submit your updated CV to Dean Parkes at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
We are currently looking on behalf of one of our important clients for a Team Lead Electrical Engineer (German Speaking). The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Manage & support a team of six manufacturing technology specialists. Hold responsibility for the entire life cycle of high-voltage generators, including their development, production & adaptation to new requirements. Partake in the continuous improvement of manufacturing processes to ensure high quality & efficiency. Act as a point of contact for component management & finding solutions to problems with components & deliveries. Your Skills & Experience: At least 3 years of professional experience in Electrical Engineering within Industrial Environments. Skilled & experienced in Managing Projects. Ideally experienced in Leading Team (or very motivated to gain experience). Your Profile: Completed University Degree as an Electrical Engineer or similar & Training as an Electronics Technician, Automation Technician or Similar. Open, transparent & able to inspire others & work effectively within international environments. Fluent in English & German language skills to at least C1 Level is a mandatory requirement.
16/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Team Lead Electrical Engineer (German Speaking). The role is a permanent position based in Bern Canton & comes with some home office flexibility. Your Role: Manage & support a team of six manufacturing technology specialists. Hold responsibility for the entire life cycle of high-voltage generators, including their development, production & adaptation to new requirements. Partake in the continuous improvement of manufacturing processes to ensure high quality & efficiency. Act as a point of contact for component management & finding solutions to problems with components & deliveries. Your Skills & Experience: At least 3 years of professional experience in Electrical Engineering within Industrial Environments. Skilled & experienced in Managing Projects. Ideally experienced in Leading Team (or very motivated to gain experience). Your Profile: Completed University Degree as an Electrical Engineer or similar & Training as an Electronics Technician, Automation Technician or Similar. Open, transparent & able to inspire others & work effectively within international environments. Fluent in English & German language skills to at least C1 Level is a mandatory requirement.
Quality Engineer Coventry Full time Permanent Role Our client, a world-leading automotive engineering and manufacturing company based in Coventry, is looking to hire a Quality Engineer on a Full time permanent basis. This role presents an excellent opportunity to join the quality team of an innovative industry leader, which is equipped with state-of-the-art manufacturing technologies and processes. As the Quality Engineer, your core objective will be to ensure effective quality control throughout the manufacturing operations. Key duties and responsibilities include: Developing and implementing inspection plans, procedures, performance standards, and control methodologies to adhere to internal quality guidelines and industry regulations Conducting risk-based thinking assessments on operational processes to determine quality assurance requirements Performing process capability and analytical studies to identify areas for defect reduction and quality improvement Working closely with cross-functional teams including manufacturing, procurement, and suppliers to drive quality culture throughout the supply chain ecosystem Capturing, monitoring, and analysing quality data to identify trends and deviations from set targets Driving continuous improvement projects by employing methods like 8D problem-solving and Six Sigma Creating management reports and dashboards that communicate key quality metrics to senior leadership Staying current with advancements in quality engineering disciplines, inspection technologies, automation solutions etc. The ideal candidate will have hands-on experience working within quality-focused manufacturing operations, preferably in the automotive industry. You should also demonstrate sharp analytical abilities, communication skills, leadership qualities and a passion for devising quality assurance strategies. This is a fantastic opportunity to take on an important quality role within a pioneering mobility manufacturer. If you meet the above profile and are keen to apply, please send your CV to (see below)
16/05/2024
Full time
Quality Engineer Coventry Full time Permanent Role Our client, a world-leading automotive engineering and manufacturing company based in Coventry, is looking to hire a Quality Engineer on a Full time permanent basis. This role presents an excellent opportunity to join the quality team of an innovative industry leader, which is equipped with state-of-the-art manufacturing technologies and processes. As the Quality Engineer, your core objective will be to ensure effective quality control throughout the manufacturing operations. Key duties and responsibilities include: Developing and implementing inspection plans, procedures, performance standards, and control methodologies to adhere to internal quality guidelines and industry regulations Conducting risk-based thinking assessments on operational processes to determine quality assurance requirements Performing process capability and analytical studies to identify areas for defect reduction and quality improvement Working closely with cross-functional teams including manufacturing, procurement, and suppliers to drive quality culture throughout the supply chain ecosystem Capturing, monitoring, and analysing quality data to identify trends and deviations from set targets Driving continuous improvement projects by employing methods like 8D problem-solving and Six Sigma Creating management reports and dashboards that communicate key quality metrics to senior leadership Staying current with advancements in quality engineering disciplines, inspection technologies, automation solutions etc. The ideal candidate will have hands-on experience working within quality-focused manufacturing operations, preferably in the automotive industry. You should also demonstrate sharp analytical abilities, communication skills, leadership qualities and a passion for devising quality assurance strategies. This is a fantastic opportunity to take on an important quality role within a pioneering mobility manufacturer. If you meet the above profile and are keen to apply, please send your CV to (see below)
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
16/05/2024
Full time
The Armament supervisor is responsible to the Armament lead and should be an experienced and skilled technician undertaking a range of detailed maintenance activities on aircraft equipment and/or aircraft components. The post holder should have an excellent understanding of the construct of the approved Technical Information set and is competent to supervise personnel who are working on maintenance instructions and in accordance with the organisation's Regulatory Framework and should be able to demonstrate a distinct ability to analyse and diagnose faults to equipment & assemblies, follow diagnostic procedures and work effectively within a team providing guidance to less experienced team members in a diverse and dynamic operational environment. Responsible for maintaining airworthiness through appropriate task delegation and authorisation on an aircraft or aircraft component. Responsible for meeting agreed delivery targets at a tactical level. Demonstrates people management and leadership skills Demonstrates awareness of broader external dependencies and identifies areas for continuous improvement. In addition the Post Holder shall hold certain privileges delegated from the Maintenance Manager. RequirementsCore Activities: Undertake detailed maintenance, inspection and supervision activities of aircraft components. Assuring work carried out has been completed in accordance with the SOW/Work package using the relevant approved technical information. Resolving faults and maintenance issues, including an awareness of configuration management. Undertake and complete tasked maintenance & diagnostic activities on weapons systems/components which will include, as appropriate, component removals, inspections, repairs, modifications, fault rectifications, replacements and/or functional/system test. Will be responsible for the operational output of each Component MRO Workshop under their control in line with agreed customer requirements. Post holder will also have responsibilities for the cost and schedule adherence of the component maintenance activities. Supervise team to ensure that maintenance is undertaken to schedule and highlight any issues, escalate as required. Report on any impact to the wider programme. Responsible for meeting agreed delivery targets in the short to medium term through the supervision of others. Progress reporting against delivery targets to management. Undertake support tasks within the component maintenance facility which are required to maintain compliance with the MOE and AMC procedures (eg oversight checks, control of tooling/test equipment etc.) Undertake fault evaluation and raise ad hoc work cards and for found faults' during maintenance. Ability to scope and carry out independent and vital inspections. Maintain personal & teams task authorisation for working on components in accordance with AMC requirements. Required to provide support and guidance, including allocation of tasks to appropriately authorised maintenance technicians. Provide effective leadership and supervision to team members under your direct supervision. Key Activities: Performance indicators - Ensure the effective management of Part 145 activities by setting delivery targets, monitoring progress and developing performance improvement programmes. Prioritises activities within/across teams to maximise efficiency. Represents the Maintenance Manager at management reviews, where necessary. Responsible for the assessment of escalated issues for any impact on Continuing Airworthiness and generating effective resolution, or sponsoring escalation to management, as appropriate. Completion of activities - Ensure all Part 145 activities are appropriately documented and airworthiness records are maintained on relevant systems (IT/paper based). Ensure all Part 145 activities are performed by suitably qualified, experienced and authorised personnel. Ensure the integration of Part 145 activity within the business, including the engagement of key stakeholders at all stages of the process. Provide support and guidance to the team(s). Procedure/standards - Manage the Part 145 team(s) compliance with the Part 145 Exposition, its associated procedures and standards, and any other Company procedures and standards, as applicable. Identify, propose and implement change as required, whilst ensuring compliance. Safety Management System - Promote the application of Human Factors, Error Management, Risk Management and Safety Assurance within the Part 145 team(s), together with the proactive analysis, mitigation and management of Hazards. Management System Assurance - Ensure Part 145 team(s) activities are compliant with the AM&S Governance and Assurance framework. Ensure Process Confirmations and independent assurance audits are supported by Part 145 personnel and integrated within/across teams. Manage the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Generate and implement effective improvements within/across teams to overcome any non-compliance and monitor effectiveness. Statutory/Regulatory & Legislative requirements - Able to demonstrate a good understanding and application of the relevant Continuing Airworthiness Regulatory framework, and ensure any Regulatory-driven changes are implemented within the Part 145 team(s) activities. Ensure compliance with all other requirements, eg ITAR, EaPW, ISO, etc. Contractual Requirements - Ensure compliance with all applicable contractual requirements, eg through support to contract reviews, and ensure any changes are implemented into the Part 145 activities, as appropriate. Requirements: Completion of an Engineering Apprenticeship, ideally in Aeronautical Engineering or Military equivalent apprenticeship/qualifications. Academic qualification for this role is a minimum of City & Guilds 2675 or 2661 in Aeronautical Engineering and Maintenance or equivalent. Experienced and competent leader at this level. Typically 2+ years' experience including type, classed as fully competent with all required 'Authorities' in place. Demonstrating breadth of experience, currency & recency via a Log Book (electronic or paper) capturing skills, knowledge and authorities for working on Aircraft type or in bays. Practical experience and expertise in the application of aviation safety standards and safe operating practices. A comprehensive knowledge of the Acceptable Means of Compliance. Management training. Leadership- Foundation. Human Factors- Standard Course Specification. E&PW Awareness- Standard Course Specification. ITAR Awareness- Standard Course Specification. Benefits Competitive Basic Salary 25 Days Annual Leave Annual Bonus On site Parking Pension Scheme Life Assurance
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
16/05/2024
Full time
About Us We are the International Division of our client, quoted on the LSE. Our client provides innovative and high-quality engineered components for the fenestration industry. The Division operates in Europe, Africa, Asia, Australia and Latin America. It is headquartered in Bologna and besides in Italy, it has manufacturing operations in the UK, China and Australia, along with sales and distribution units with light assembly facilities in Argentina, France, Greece, India, Spain, Turkey, Brasil, Germany and the United Arab Emirates. Our client's products are sold into residential and commercial applications all over the world under the Schlegel brand for sealing solutions to aluminium, PVCu and timber applications, the Giesse brand for hardware systems in aluminium doors and windows and the Reguitti brand for doors and windows handles. What You'll Do For our plant located in Henlow, we are looking for a Maintenance Engineer to join our team. Your main tasks & responsibilities Maintain and service all production machinery, using a multi-skilled approach, in accordance with manufacturers OEM'S Provide frontline engineering support Assist the Engineering Supervisor in minimising machine down time by proposing and introducing improved maintenance programmes and continuous improvement ideas Execute DPM/PPM systems Carry out property/facility maintenance duties as required Carry out routine statutory checks as required Complete a breakdown/fault log on a daily basis Liaise with the cell leaders on a daily basis providing engineering support Liaise with contracted service providers when on site, sign on/off in line with the companies site visitor/"permit to work" procedures Ensure TDI Monitoring system is operating correctly at all times Monitor engineering stock usage, order spares as required to provide continuous production support Participate in continuous improvement programmes Complete additional skills training as required by the company To provide out of hours "call-out" service Carry out such other duties as the management team may reasonably require To adhere to all Health, Safety and Environmental procedures To report any unsafe acts or Health, Safety and Environmental incidents Key Contacts Engineering Manager Engineering Supervisor Plant Manager Production Manager Shift Supervisors Key Outputs Contribute to smooth operation of production plant and site facilities. Key Skills Ideally Electrically Biased Multi Skilled Apprenticeship and NVQ level 3 Electrical 18th Edition qualification desirable Technically competent Knowledge of electrical/mechanical DPM/PPM procedures an advantage Knowledge of hydraulic and pneumatic systems an advantage Conversant with electrical/PLC control systems desirable Conversant with H&S rules, regulations and best practices (LOTO) Ability to prioritise workload and concisely record information Basic IT Knowledge Be able to work independently and part of a team "Hands on" and "can do" approach Additional Information Competitive Salary Immediate start
Global Technology Solutions Ltd
Manchester, Lancashire
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Manchester Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Manchester. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Stoke-on-trent, Staffordshire
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Stoke on Trent Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Stoke on Trent Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders. * Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
16/05/2024
Full time
Ideal location - Essex Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Essex. Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
iO associates are proud to partner with a well-established company that is leading provider of critical engineering services, which support national defence based in Devonport Plymouth who are looking for a driven and passionate Senior Quality Assurance Engineer to join the team. This is an exciting opportunity to join a Global Engineering Services and take the next step in your career! As the Senior Quality Assurance Engineer, you will be responsible to ensure that all company activities result in infrastructure that meets the required Quality standards and is fit for its intended purpose. In return for this, you'll receive a salary of up to £45,000, alongside some great benefits such as Pay overtime on hourly rate of salary + travel, subsidies and stay away fee. Job Title: Senior Quality Assurance Engineer Location: Plymouth UK Permanent Job/Onsite Responsibilities: Lead quality for projects within Devonport Facilities Programmes, Portfolios, and Project Business Units. Ensure Quality Management Plans, Inspection & Test Plans, and Lifetime Quality Records meet requirements. Represent Quality Function at Project meetings. Manage QAE team as required. Conduct internal and external audits and support 3rd party audits. Advise and collaborate with project teams on quality matters. Key Skills and Knowledge: Proficient in ISO 9001:2015. Familiar with continuous improvement techniques. Experience in auditing is essential. Key Behaviours and Technical Competencies: Experience in managing Quality Assurance and Quality Control in the Engineering sector, including supply chain functions, is advantageous. Knowledge of change management and improvement programmes. Familiarity with MOD quality systems and requirements. Understanding of nuclear site licence obligations and management arrangements. Background in construction. If you are passionate about working as a Quality Engineer contributing to the success of global company and interested in finding out more, don't hesitate and apply today!
16/05/2024
Full time
iO associates are proud to partner with a well-established company that is leading provider of critical engineering services, which support national defence based in Devonport Plymouth who are looking for a driven and passionate Senior Quality Assurance Engineer to join the team. This is an exciting opportunity to join a Global Engineering Services and take the next step in your career! As the Senior Quality Assurance Engineer, you will be responsible to ensure that all company activities result in infrastructure that meets the required Quality standards and is fit for its intended purpose. In return for this, you'll receive a salary of up to £45,000, alongside some great benefits such as Pay overtime on hourly rate of salary + travel, subsidies and stay away fee. Job Title: Senior Quality Assurance Engineer Location: Plymouth UK Permanent Job/Onsite Responsibilities: Lead quality for projects within Devonport Facilities Programmes, Portfolios, and Project Business Units. Ensure Quality Management Plans, Inspection & Test Plans, and Lifetime Quality Records meet requirements. Represent Quality Function at Project meetings. Manage QAE team as required. Conduct internal and external audits and support 3rd party audits. Advise and collaborate with project teams on quality matters. Key Skills and Knowledge: Proficient in ISO 9001:2015. Familiar with continuous improvement techniques. Experience in auditing is essential. Key Behaviours and Technical Competencies: Experience in managing Quality Assurance and Quality Control in the Engineering sector, including supply chain functions, is advantageous. Knowledge of change management and improvement programmes. Familiarity with MOD quality systems and requirements. Understanding of nuclear site licence obligations and management arrangements. Background in construction. If you are passionate about working as a Quality Engineer contributing to the success of global company and interested in finding out more, don't hesitate and apply today!