IT Development Analyst Location: Southampton (50/50 Remote Working) + Occasional Site Visits Salary: £31,000 to £34,000 + Benefits You will be reporting into the Development Manager who will be leaving their role at the end of the year so ideally the successful candidate will step into their role when they leave. Purpose of Role: To support the IT Development Manager and focus on implementing new systems and helping all staff get the most out of the applications and systems that has already acquired. This will be a primarily proactive role reporting to the IT Development Manager but also working alongside the other more reactive IT support team roles. This role will require working both in head office and at any of the sites located in Southampton, Portsmouth and at other locations throughout Hampshire. Specific Duties: IT Business Systems Development & Support 1. Ensuring Software systems are setup and implemented properly 2. Working with software vendors during and after implementation to ensure all required features are implemented correctly 3. Ensuring software is functioning properly and that users are supported with any issues that occur, liaising with external support as appropriate. 4. Ensuring that existing software capability is understood 5. Making Managers aware of new or unused features in these systems that might aid their business practice 6. Making sure all systems and the way staff use them are reviewed regularly. 7. Ensuring all data held within these systems is well maintained and accurate. 8. Ensuring that all Managers are able to report on the information stored within these various systems. 9. Providing advice, assistance and basic training in the use of applications software that staff use. 10. Helping the HR team and Managers to arrange appropriate systems training for users and providing and/or producing support materials where relevant to aid user understanding and use of their systems Other Duties 1. Performing other IT duties as part of the wider IT Support team as required 2. Working as a team player but also being able to work independently 3. Being prepared to attend training courses as required 4. Taking direction from managers and senior managers. Essential Experience, Knowledge and Ability - the successful candidate must demonstrate the following: Assessment A good knowledge of Business systems and processes Form/Interview Excellent problem analysis and solving skills Form/Interview Willingness to travel to any SSJ site as required. Form/Interview Relevant IT experience and technical expertise Form/Interview A good knowledge of Microsoft Office Software and Windows 10 Form/Interview A good understanding of web based software and services Form/Interview A good understanding of IT and data security Form/Interview Understanding of issues around confidentiality Interview Ability to plan, prioritise and take responsibility for workload Form/Interview Good numeracy skills Form Good telephone manner and communication skills Interview Attention to Detail Form/Interview Working with minimum supervision, using own initiative Interview Experience of working in a team Form/Interview To be sympathetic to the aims of the Society of St James Form/Interview A willingness to work within Societys Equal Opportunities Policy Interview A willingness to undertake training relevant to the post Form Desirable Experience: Knowledge and Ability - the successful candidate may demonstrate the following: Assessment Experience of using Google Apps for business Form/Interview Holding an appropriate IT qualification or certification Form/Interview Experience of working in an Application Support environment or as a Business Analyst Form/Interview Experience or certification in any of the following systems: Salesforce, iTrent, Sage, LINKS CarePath, Pyramid, In-Form or other Housing management systems. Form/Interview Experience of using Wordpress or similar Form/Interview Car Driver with valid driving license Form/Interview Project planning experience or qualifications Form/Interview
02/05/2024
Full time
IT Development Analyst Location: Southampton (50/50 Remote Working) + Occasional Site Visits Salary: £31,000 to £34,000 + Benefits You will be reporting into the Development Manager who will be leaving their role at the end of the year so ideally the successful candidate will step into their role when they leave. Purpose of Role: To support the IT Development Manager and focus on implementing new systems and helping all staff get the most out of the applications and systems that has already acquired. This will be a primarily proactive role reporting to the IT Development Manager but also working alongside the other more reactive IT support team roles. This role will require working both in head office and at any of the sites located in Southampton, Portsmouth and at other locations throughout Hampshire. Specific Duties: IT Business Systems Development & Support 1. Ensuring Software systems are setup and implemented properly 2. Working with software vendors during and after implementation to ensure all required features are implemented correctly 3. Ensuring software is functioning properly and that users are supported with any issues that occur, liaising with external support as appropriate. 4. Ensuring that existing software capability is understood 5. Making Managers aware of new or unused features in these systems that might aid their business practice 6. Making sure all systems and the way staff use them are reviewed regularly. 7. Ensuring all data held within these systems is well maintained and accurate. 8. Ensuring that all Managers are able to report on the information stored within these various systems. 9. Providing advice, assistance and basic training in the use of applications software that staff use. 10. Helping the HR team and Managers to arrange appropriate systems training for users and providing and/or producing support materials where relevant to aid user understanding and use of their systems Other Duties 1. Performing other IT duties as part of the wider IT Support team as required 2. Working as a team player but also being able to work independently 3. Being prepared to attend training courses as required 4. Taking direction from managers and senior managers. Essential Experience, Knowledge and Ability - the successful candidate must demonstrate the following: Assessment A good knowledge of Business systems and processes Form/Interview Excellent problem analysis and solving skills Form/Interview Willingness to travel to any SSJ site as required. Form/Interview Relevant IT experience and technical expertise Form/Interview A good knowledge of Microsoft Office Software and Windows 10 Form/Interview A good understanding of web based software and services Form/Interview A good understanding of IT and data security Form/Interview Understanding of issues around confidentiality Interview Ability to plan, prioritise and take responsibility for workload Form/Interview Good numeracy skills Form Good telephone manner and communication skills Interview Attention to Detail Form/Interview Working with minimum supervision, using own initiative Interview Experience of working in a team Form/Interview To be sympathetic to the aims of the Society of St James Form/Interview A willingness to work within Societys Equal Opportunities Policy Interview A willingness to undertake training relevant to the post Form Desirable Experience: Knowledge and Ability - the successful candidate may demonstrate the following: Assessment Experience of using Google Apps for business Form/Interview Holding an appropriate IT qualification or certification Form/Interview Experience of working in an Application Support environment or as a Business Analyst Form/Interview Experience or certification in any of the following systems: Salesforce, iTrent, Sage, LINKS CarePath, Pyramid, In-Form or other Housing management systems. Form/Interview Experience of using Wordpress or similar Form/Interview Car Driver with valid driving license Form/Interview Project planning experience or qualifications Form/Interview
Responsible for selling the company's products or services to new businesses and maintaining relationships whilst growing revenue across several accounts as well as hunting for new logo business. Are you looking for an opportunity to join a global innovator in platform-delivered managed services, with a world-class reputation in the market? We are seeking a passionate Senior Client Manager to drive the strategic direction for the businesses largest and most committed clients and help translate their business vision into reality. This role sits within the Life Science vertical and will be responsible for identifying and closing new logo business. The role: Identify new business opportunities and leads. Generate new logos by selling a full range of services the business offer. Own the sales process, work closely with some of our largest and most committed clients support existing projects, and drive conversations focused on new products, services, and solution offerings. Manage and nurture relationships to drive expansion and renewals across all solutions and services. You will be given a sales quota and a competitive commission structure. Proactively engage and collaborate with our client's specialist sales teams from various go-to-market practices, as well as the client services and service delivery teams, to see opportunities through to closure. Create comprehensive client business plans and help negotiate and construct complex, multi-year deals to ensure win-win solutions for both the client and the business. Develop and implement opportunity plans, ensuring regular check-ins with the primary point of contact and buy-in from all stakeholders. What will make you a good fit for the role? Have an impressive track record of selling platform-delivered managed services and managing enterprise accounts as well as developing new business within the Life Science vertical. Have demonstrated experience penetrating accounts to deliver significant year-on-year profit. Are skilled at consultative selling with a business outcome-led approach. Enjoy collaborating with cross-functional teams, including senior technical specialists and other internal stakeholders. Are proactive and thrive on solving problems to deliver the best solutions for clients. Have the desire to learn and continually seek ways to improve services delivered to our clients. Vertical industry experience essential ( Life Science, Pharmaceutical, Healthcare ) Experience selling in either Oracle, AWS, SAP, Salesforce, Infrastructure, Cloud, Tech . You will have full access to our clients Data Stack to sell.
30/04/2024
Full time
Responsible for selling the company's products or services to new businesses and maintaining relationships whilst growing revenue across several accounts as well as hunting for new logo business. Are you looking for an opportunity to join a global innovator in platform-delivered managed services, with a world-class reputation in the market? We are seeking a passionate Senior Client Manager to drive the strategic direction for the businesses largest and most committed clients and help translate their business vision into reality. This role sits within the Life Science vertical and will be responsible for identifying and closing new logo business. The role: Identify new business opportunities and leads. Generate new logos by selling a full range of services the business offer. Own the sales process, work closely with some of our largest and most committed clients support existing projects, and drive conversations focused on new products, services, and solution offerings. Manage and nurture relationships to drive expansion and renewals across all solutions and services. You will be given a sales quota and a competitive commission structure. Proactively engage and collaborate with our client's specialist sales teams from various go-to-market practices, as well as the client services and service delivery teams, to see opportunities through to closure. Create comprehensive client business plans and help negotiate and construct complex, multi-year deals to ensure win-win solutions for both the client and the business. Develop and implement opportunity plans, ensuring regular check-ins with the primary point of contact and buy-in from all stakeholders. What will make you a good fit for the role? Have an impressive track record of selling platform-delivered managed services and managing enterprise accounts as well as developing new business within the Life Science vertical. Have demonstrated experience penetrating accounts to deliver significant year-on-year profit. Are skilled at consultative selling with a business outcome-led approach. Enjoy collaborating with cross-functional teams, including senior technical specialists and other internal stakeholders. Are proactive and thrive on solving problems to deliver the best solutions for clients. Have the desire to learn and continually seek ways to improve services delivered to our clients. Vertical industry experience essential ( Life Science, Pharmaceutical, Healthcare ) Experience selling in either Oracle, AWS, SAP, Salesforce, Infrastructure, Cloud, Tech . You will have full access to our clients Data Stack to sell.