NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
25/04/2024
Full time
NO SPONSORSHIP Principal, Product Manager - Financial Risk Management and Systems SALARY: $190k plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite Looking for a candidate with experience as a product manager/owner agile product manager experience financial services general security markets derivatives knowledge multiple asset classes like equities interest rates volatility commodities foreign currencies risk pillar specify control counter party clearing statements of derivatives financial risk management and regulated capital markets infrastructure Jira confluence tableau MS Applications 10 years of financial risk management Summary: The Product Owner at the will be responsible for maximizing the value of the Products delivered to our stakeholders by representing business interests, working with our technology teams to determine requirements, creating a product roadmap for development, and prioritizing the work. The Product Owner will work in a hybrid agile methodology collaborating with cross-functional teams. The Product Owner must ensure that the technology teams understand and are aligned with the Product vision and that leadership is kept aware of Product progress and status. Primary Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Stakeholder Engagement and Management o Act as the primary point of contact for stakeholders regarding the product backlog and product development o Interact with internal and external stakeholders such as regulators, exchanges and other external parties in explaining OCC's Products o Elicit, interpret, lead requirement workshop discussions with vendors, stakeholders and/or product owners; assist in the development of backlog items and acceptance criteria o Work with internal and external stakeholders to understand their needs and ensure that they are reflected in the product backlog o Maintain direct communications with senior and middle management o Coordinate preparation of materials for Management Committee, Board of Directors and Regulatory meetings as needed o Maintain Product Vision and Roadmap o Understand regulatory requirements and drivers impacting development goals and plans o Evaluate product changes and recommend needed process and system changes o Develop functional capabilities within the organization by driving innovation and continuous process improvements o Collaborate with cross-functional teams to define and prioritize the product backlog o Refine the product backlog to ensure that it is ready for development o Maintain product budget and forecast. Seek to optimize product delivery in the most cost effective manner. o Collaborate with technology partners and teams to drive strategic plans for the system development, integration and deployment o Work with the Project Owners/Managers, Technology Lead, and Scrum Master to ensure that the team is following the hybrid agile methodology and that any issues are addressed in a timely manner o Document and/or sign-off on acceptance criteria for user stories o Ensure that the product backlog is transparent, visible, and understood by all stakeholders o Ensure there is a clear traceability of requirements to deliverables o Ensure the product complies with all non-functional requirements o Comply with all product delivery controls and procedures Product Leadership Product Delivery Product Integrity Quality Management Team Leadership Qualifications: Previous experience as a Product Manager/Owner in a hybrid agile methodology is required Strong understanding of Agile product management methodologies and product development processes Excellent communication, collaboration, and presentation skills Strong interpersonal and influencing skills, including ability to interact effectively with peers, all levels of management, regulators and member firms Ability to work effectively with and lead cross-functional teams Strong analytical and problem-solving skills Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports Ability to prioritize and manage multiple tasks and projects simultaneously Ability to work independently in a fast-paced, dynamic environment Must be able to work under deadlines and manage multiple tasks Self-directed; Ability to work both independently with minimal direction or oversight in a team-oriented, collaborative environment Experience working in the financial services industry General securities markets, derivatives knowledge required Strong knowledge in multiple asset classes like equities, interest rates, volatility, commodities, and foreign currencies (Risk Pillar Specific) Experience with central counter-party clearing, settlement of derivatives, financial risk management and regulated capital markets infrastructure Willingness to roll up your sleeves and do whatever is necessary Technical Skills: Proficiency using Jira, Confluence, Tableau and Microsoft Office applications Education and/or Experience: Bachelor's degree MBA, MS or equivalent graduate degree in a relevant field preferred 10+ years of financial risk management experience leading teams and building robust business processes is required 2+ years of product management experience, preferably with Risk Management products and capabilities Demonstrated experience with ensuring effective process change management 10+ years of experience in financial services/regulated capital markets infrastructure. Experience with an exchange, regulator or clearing house preferred
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
25/04/2024
Full time
*We are unable to sponsor as this is a permanent Full time role* *Hybrid 3 days onsite 2 days remote* A prestigious company is looking for a Vendor Quality Assurance Manager. This manager will focus on managing all the outsourced vendors for all technical quality assurance. This manager will be managing 25-30 onshore and offshore resources. This includes QA for applications, datacenter, Back End technology, Microsoft products, etc. Responsibilities: Develop and implement specific QA tailored solutions for each production deliverable. Establish relationship and governance with internal and third-party team members to conduct Quality Assurance responsibilities. Oversee and manage a global QA team with diverse backgrounds supporting QA development, which may include one or more third-party organizations. Ensure that management and allocation of QA resources based on project needs is performed. Develop, implement, or enhance and institutionalize QA processes, including metrics/measurements, reporting, and continuous improvement, that balance risk and delivery timelines. Integrate required and suggested testing framework in the IT Technology Services organization. Staying up to date with current state-of-the-art testing practices, testing practices and testing tools Ensure that QA feedback is being used to improve deliverable life cycle processes. Works with project team members to design, develop, and execute test plans. May consult to project teams, Subject Matter Experts (SMEs), and Business Units to design and develop test plans, test cases, and execution procedures. Recommends appropriate test execution approach in consideration of cost, scope, and timeline of product/solution delivery. Identifies test execution metrics to project team members. Prepares and communicates test results and reports accurate testing status to project team members. Provides estimates of text execution to support project-level resource planning efforts. May be required to facilitate onboarding and off boarding of in-sourced and/or outsourced testing resources. Review others (team or cross team) executed test results and help determine issues and priorities. Create and maintain quality control artifacts and make available to teams within and outside of IT. Adheres to industry and Firmwide IT specific quality engineering standards and processes. May be required to step in as a product manager for products that do not have an assigned Product Manager. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology or equivalent experience. 10 years of experience in software development and software quality assurance. 3 years of experience working in Agile development process. 3 years of experience with performance and load testing. 3 years of experience in management of QA organization including management of third parties that are also delivering QA services. Proficiency with software QA methodologies, tools, and processes. Proficiency in project management. Encourages fiscal responsibility and maintains confidentiality. Technologies/Software Microsoft Office applications iDevice (Iphone/IPad) Communications: Avaya Telephone/Equinox, Zoom, TEAMS, SKYPE Test Management System: JIRA, ServiceNow, ADO Project Management: Eclipse/Microsoft Project SQL (Writing simple queries) Enterprise Management Systems, Finance, Human Resource, Time Tracking, Billing, Risk SharePoint
I have an fantastic opportunity for a Principal Mechanical Engineer to work on an exciting 7 year framework in Glasgow. Rate: £55 per hour (Inside IR35) Contract: 12 months The role must be fully aware of and adhere to Health & Safety standards and be fully familiar with all authorised documentation, Good Practice Guides and ISO standards. 1. Promote effective co-operation across Engineering and other functional teams 2. Assist in effective management of the customer, including liaison and relationship development with existing and new customers, to aid the development of business, resolution of technical and delivery issues, and such that the customer is fully briefed and informed of progress 3. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities 4. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities. 5. Contribute to Project Safety Assessment process 6. Ensure task and project risks are communicated and managed appropriately 7. Produce, review and approve calculations, analyses, drawings, models, design basis documentation and technical reports as assigned 8. Assessing the implications of changes, concessions and queries 9. Maintaining the engineering configuration, ensuring the overall design intent and integrity is maintained throughout design life cycle 10. Evaluate technical issues in order to develop proposals for investigations and/or solutions, including process improvements 11. Provide support to the Project Manager for the planning, control and delivery of tasks and projects 12. Make engineering decisions within own sphere of responsibility and delegated authority 13. Act as Technical Authority or Engineering Lead when authorised to do so. 14. Ensure application of highest standards for health and safety in immediate area of responsibility and ensure all team members across engineering co-operate with respect to company standards about matters on health, safety and environment, ethics and behaviours 15. Keep up to date in relevant technical areas and develop skills and capabilities to be able to provide effective delivery. Maintain knowledge of Industry best practice, promote a culture of engineering best practice, support in driving cultural development and change 16. Contribute to learning from experience (LfE). requirement, during and post project 17. Support business development opportunities 18. Exercise care for own health and safety and that of others as defined by Health and Safety legislation, adhere to endorsed Company policy, procedures and delegations (eg Health & Safety, Diversity & Inclusion, Performance & Development Reviews and Finance etc.) Ensure application of highest standards for health and safety in immediate area of responsibility and ensure individual co-operation with respect to company standards about matters on health, safety and environment, ethics and behaviours 19. Support the business winning process through input into or review of tender requirements, including estimates Essential: Engineering degree (or equivalent qualification) in relevant engineering discipline, with significant demonstrable experience Chartered Engineer status (or actively working toward Chartered Status) Experience in working collaboratively in multi-discipline teams to deliver activities on a range of project types Demonstrable experience in covering a variety of tasks across a range of complexities Good communications skills and the ability to interface with other disciplines Desirable: Member of relevant institute or significant demonstrable engineering experience and capable of registration with the Engineering Council Experience in managing engineering scope for Projects from concept design to full Engineering, Procurement and Construction (EPC) Breadth and depth of experience in a range of commercial or defence projects Interested or know someone that could be? Please send an up-to-date CV and I will be in touch ASAP to discuss the role in more detail. Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
25/04/2024
Project-based
I have an fantastic opportunity for a Principal Mechanical Engineer to work on an exciting 7 year framework in Glasgow. Rate: £55 per hour (Inside IR35) Contract: 12 months The role must be fully aware of and adhere to Health & Safety standards and be fully familiar with all authorised documentation, Good Practice Guides and ISO standards. 1. Promote effective co-operation across Engineering and other functional teams 2. Assist in effective management of the customer, including liaison and relationship development with existing and new customers, to aid the development of business, resolution of technical and delivery issues, and such that the customer is fully briefed and informed of progress 3. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities 4. Ensure procedures, codes and standards are correctly identified and applied to engineering and technical activities. 5. Contribute to Project Safety Assessment process 6. Ensure task and project risks are communicated and managed appropriately 7. Produce, review and approve calculations, analyses, drawings, models, design basis documentation and technical reports as assigned 8. Assessing the implications of changes, concessions and queries 9. Maintaining the engineering configuration, ensuring the overall design intent and integrity is maintained throughout design life cycle 10. Evaluate technical issues in order to develop proposals for investigations and/or solutions, including process improvements 11. Provide support to the Project Manager for the planning, control and delivery of tasks and projects 12. Make engineering decisions within own sphere of responsibility and delegated authority 13. Act as Technical Authority or Engineering Lead when authorised to do so. 14. Ensure application of highest standards for health and safety in immediate area of responsibility and ensure all team members across engineering co-operate with respect to company standards about matters on health, safety and environment, ethics and behaviours 15. Keep up to date in relevant technical areas and develop skills and capabilities to be able to provide effective delivery. Maintain knowledge of Industry best practice, promote a culture of engineering best practice, support in driving cultural development and change 16. Contribute to learning from experience (LfE). requirement, during and post project 17. Support business development opportunities 18. Exercise care for own health and safety and that of others as defined by Health and Safety legislation, adhere to endorsed Company policy, procedures and delegations (eg Health & Safety, Diversity & Inclusion, Performance & Development Reviews and Finance etc.) Ensure application of highest standards for health and safety in immediate area of responsibility and ensure individual co-operation with respect to company standards about matters on health, safety and environment, ethics and behaviours 19. Support the business winning process through input into or review of tender requirements, including estimates Essential: Engineering degree (or equivalent qualification) in relevant engineering discipline, with significant demonstrable experience Chartered Engineer status (or actively working toward Chartered Status) Experience in working collaboratively in multi-discipline teams to deliver activities on a range of project types Demonstrable experience in covering a variety of tasks across a range of complexities Good communications skills and the ability to interface with other disciplines Desirable: Member of relevant institute or significant demonstrable engineering experience and capable of registration with the Engineering Council Experience in managing engineering scope for Projects from concept design to full Engineering, Procurement and Construction (EPC) Breadth and depth of experience in a range of commercial or defence projects Interested or know someone that could be? Please send an up-to-date CV and I will be in touch ASAP to discuss the role in more detail. Please visit the website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy.
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
25/04/2024
Full time
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes. Automation - You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others. Major Incident Management - It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers. Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising Legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network Switches & Firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Great opportunity for a Tech Lead to work remotely for a SaaS scale-up in Manchester. The company are a market leader in the UK and their flagship software platform, which is an event driven, serverless system has grown to the point it now handles overs 5 million unique monthly users. They have a technology department of around 70 people and are looking for a Tech Lead to take on a key leadership role, responsible for line management and setting the technical direction for a squad whilst working alongside a Delivery Manager. Skills C#, .NET Core, Web API AWS, Docker, Kubernetes CI/CD, TDD, SOLID The money is pretty good too - up to £80k plus benefits including 5% pension, 25 days holiday, private healthcare, and remote first working. If you're interested in this opportunity and would like to know more, please apply through this advert and I will contact you ASAP. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
25/04/2024
Full time
Great opportunity for a Tech Lead to work remotely for a SaaS scale-up in Manchester. The company are a market leader in the UK and their flagship software platform, which is an event driven, serverless system has grown to the point it now handles overs 5 million unique monthly users. They have a technology department of around 70 people and are looking for a Tech Lead to take on a key leadership role, responsible for line management and setting the technical direction for a squad whilst working alongside a Delivery Manager. Skills C#, .NET Core, Web API AWS, Docker, Kubernetes CI/CD, TDD, SOLID The money is pretty good too - up to £80k plus benefits including 5% pension, 25 days holiday, private healthcare, and remote first working. If you're interested in this opportunity and would like to know more, please apply through this advert and I will contact you ASAP. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Responsibilities: Development: Design, develop, and maintain highly scalable and secure micro-services using modern frameworks and libraries. Implement RESTful APIs using best practices and design principles. Write clean, maintainable, and well-documented code. Collaborate with designers and product managers to translate requirements into technical solutions. Conduct unit and integration testing to ensure code quality and functionality. Cloud & DevOps: IBM Cloud: Design and deploy containerized applications using IBM Cloud Kubernetes Service (IKS). Utilize Terraform or ArgoCD to automate infrastructure provisioning and configuration management. Implement CI/CD pipelines using IBM Cloud Continuous Delivery service or other compatible tools. Configure and monitor IBM Cloud resources (VMs, storage, networking) using the appropriate tools and APIs. AWS: Design and deploy containerized applications using Amazon Elastic Container Service (ECS) or Amazon Elastic Kubernetes Service (EKS). Utilize CloudFormation or Terraform to automate infrastructure provisioning and configuration management. Implement CI/CD pipelines using AWS CodePipeline or other compatible tools. Configure and monitor AWS resources (EC2 instances, S3 buckets, VPC) using the appropriate tools and APIs. Qualifications: Essential: 5+ years of experience as a Full Stack Developer, with a strong understanding of Front End and Back End development principles. Proven experience in designing, developing, and deploying micro-services architectures. In-depth knowledge of containerization technologies, like Docker and Kubernetes. Experience working with CI/CD tools and methodologies. Experience in at least one of the major cloud providers (IBM Cloud or AWS) with a focus on containerization and DevOps practices. Strong understanding of cloud security best practices. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Ability to work independently and as part of a team. Preferred: Experience working with both IBM Cloud and AWS. Experience with container orchestration tools like Kubernetes and OpenShift. Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Experience with IaC tools specific to IBM Cloud (Cloud Pak for Automation) or AWS (CloudFormation). Experience with API Gateway or similar tools for managing API deployments. Knowledge of cloud-native design patterns and best practices.
25/04/2024
Project-based
Responsibilities: Development: Design, develop, and maintain highly scalable and secure micro-services using modern frameworks and libraries. Implement RESTful APIs using best practices and design principles. Write clean, maintainable, and well-documented code. Collaborate with designers and product managers to translate requirements into technical solutions. Conduct unit and integration testing to ensure code quality and functionality. Cloud & DevOps: IBM Cloud: Design and deploy containerized applications using IBM Cloud Kubernetes Service (IKS). Utilize Terraform or ArgoCD to automate infrastructure provisioning and configuration management. Implement CI/CD pipelines using IBM Cloud Continuous Delivery service or other compatible tools. Configure and monitor IBM Cloud resources (VMs, storage, networking) using the appropriate tools and APIs. AWS: Design and deploy containerized applications using Amazon Elastic Container Service (ECS) or Amazon Elastic Kubernetes Service (EKS). Utilize CloudFormation or Terraform to automate infrastructure provisioning and configuration management. Implement CI/CD pipelines using AWS CodePipeline or other compatible tools. Configure and monitor AWS resources (EC2 instances, S3 buckets, VPC) using the appropriate tools and APIs. Qualifications: Essential: 5+ years of experience as a Full Stack Developer, with a strong understanding of Front End and Back End development principles. Proven experience in designing, developing, and deploying micro-services architectures. In-depth knowledge of containerization technologies, like Docker and Kubernetes. Experience working with CI/CD tools and methodologies. Experience in at least one of the major cloud providers (IBM Cloud or AWS) with a focus on containerization and DevOps practices. Strong understanding of cloud security best practices. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Ability to work independently and as part of a team. Preferred: Experience working with both IBM Cloud and AWS. Experience with container orchestration tools like Kubernetes and OpenShift. Experience with Infrastructure as Code (IaC) tools like Terraform or CloudFormation. Experience with IaC tools specific to IBM Cloud (Cloud Pak for Automation) or AWS (CloudFormation). Experience with API Gateway or similar tools for managing API deployments. Knowledge of cloud-native design patterns and best practices.
Job title: iGaming Product Manager_Mandarin speaking Type: Full time Permanent Location: London Overview: Our client, a software company is looking for an experienced Product Manager specialising in interactive gaming business specifically for European regions. As a Product Manager, you will have the expertise in understanding the product and its specifications, requirements, and operations, design the right product concept and UI design that suits the local market, working (supervising) closely with in-house as well as outsourcing technical teams in developing and iterating the product. You should possess an extensive experience and worked on the entire product cycle process within the gaming business and has knowledge in product strategy. What you will do: Conduct market research, competitive analysis and customer feedback to understand the local market demand, and to propose a product strategy that matches business strategy Develop a roadmap for the product vision and business strategy, and to clearly define the product design, engineer/technicality, and to ensure it is in compliance with relevant legal and industry requirements, if applicable Collaborate with cross-functional teams for timely product delivery, and to ensure the product specifications and quality meet the internal objectives and local market demand Oversee and hands-on work on the product development process, from conception to launching, identify and address any product management efficiency issues, and to evaluate product quality based on Real Time data and relevant technology applications Monitor metrics and indicators for product improvement opportunities, take ownership of the product delivery, provide product insights, development and delivery updates Communicate and build good working relationships with external stakeholders for optimal product positioning The ideal candidate: Bachelor's degree and/or above, graduated from business, marketing, computer science, information technology, UX design, or software engineering. Proficiency in product management tools, proven experience in product manager within tech gaming business and demonstrated ability to launch competitive interactive gaming product Experience in European iGaming industry product management roles Attention to details, critical thinking, ability to analyse and interpret data, understanding of market research and data Possess strong communication skills, professional research skills and teamwork skills to harmonise with peers, cross-functional teams, senior management, project players, and customers, and can cooperate with irregular overseas business trips Knowledge of agile development and product management best practices Project People is acting as an Employment Agency in relation to this vacancy.
25/04/2024
Full time
Job title: iGaming Product Manager_Mandarin speaking Type: Full time Permanent Location: London Overview: Our client, a software company is looking for an experienced Product Manager specialising in interactive gaming business specifically for European regions. As a Product Manager, you will have the expertise in understanding the product and its specifications, requirements, and operations, design the right product concept and UI design that suits the local market, working (supervising) closely with in-house as well as outsourcing technical teams in developing and iterating the product. You should possess an extensive experience and worked on the entire product cycle process within the gaming business and has knowledge in product strategy. What you will do: Conduct market research, competitive analysis and customer feedback to understand the local market demand, and to propose a product strategy that matches business strategy Develop a roadmap for the product vision and business strategy, and to clearly define the product design, engineer/technicality, and to ensure it is in compliance with relevant legal and industry requirements, if applicable Collaborate with cross-functional teams for timely product delivery, and to ensure the product specifications and quality meet the internal objectives and local market demand Oversee and hands-on work on the product development process, from conception to launching, identify and address any product management efficiency issues, and to evaluate product quality based on Real Time data and relevant technology applications Monitor metrics and indicators for product improvement opportunities, take ownership of the product delivery, provide product insights, development and delivery updates Communicate and build good working relationships with external stakeholders for optimal product positioning The ideal candidate: Bachelor's degree and/or above, graduated from business, marketing, computer science, information technology, UX design, or software engineering. Proficiency in product management tools, proven experience in product manager within tech gaming business and demonstrated ability to launch competitive interactive gaming product Experience in European iGaming industry product management roles Attention to details, critical thinking, ability to analyse and interpret data, understanding of market research and data Possess strong communication skills, professional research skills and teamwork skills to harmonise with peers, cross-functional teams, senior management, project players, and customers, and can cooperate with irregular overseas business trips Knowledge of agile development and product management best practices Project People is acting as an Employment Agency in relation to this vacancy.
Offshore Consents Manager Responsibilities Delivery of the offshore consents and licensing requirements required for one of TWP's projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required by TWP from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
25/04/2024
Full time
Offshore Consents Manager Responsibilities Delivery of the offshore consents and licensing requirements required for one of TWP's projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required by TWP from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Offshore Consents Manager Responsibilities Delivery of the offshore consents and licensing requirements required for one of the businesses projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
25/04/2024
Full time
Offshore Consents Manager Responsibilities Delivery of the offshore consents and licensing requirements required for one of the businesses projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Offshore Consents Manager 6 months - Inside IR35 Delivery of the offshore consents and licensing requirements required for one of the business projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
25/04/2024
Project-based
Offshore Consents Manager 6 months - Inside IR35 Delivery of the offshore consents and licensing requirements required for one of the business projects, working with the Environment and Consents Lead, and the wider team. Leading on provision of technical environmental and consenting guidance (offshore), as well as supporting and providing oversight in the assessment, development, and execution phase. Preparing and managing consenting plans. Implementing and updating the offshore consenting strategy and manage budgets in the assessment, development, and execution phases. Preparing the scope of work documents and review of technical documents relating to consenting activities. Managing relations with relevant external service providers (eg Fisheries Liaison, EIA Consultants) within existing and future service agreements. Identifying consenting risks and develop mitigation plans for key risks for design, construction, operation, and decommissioning. Overseeing the delivery of surveys and studies required to support Environmental Impact Assessments (EIA). Identifying and owning relationships with key stakeholders (consulting bodies, statutory authorities, and key consultees) to support offshore consenting requirements. Building strong relationships with the project team and technical workstreams to ensure environmental and consenting requirements are Embedded in design. Ensuring key project development documentation, such as the commitment register, programme, risk register, etc., are kept up to date. Fulfilling other activities as may be reasonably required from time to time, including community consultations and supporting the events schedule. We are looking for candidates who have experience in the following areas: A degree in a relevant discipline (such as Marine Biology, Environmental Science, Engineering, Planning, Geography, Law). Demonstrating a proactive, solution-focused approach to complex consenting and environmental issues. Work within a renewable energy or environmental consultancy, with a clear focus on project consenting and development, taking projects through the consenting process. A minimum of 10 years' experience in a consenting role. HRA experience is highly desirable. Ability to engage with, empathise with, and manage stakeholders. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
24/04/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:30 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent German and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Spectrum IT Recruitment (South) Ltd
Chichester, Sussex
Are you ready to lead the charge in delivering cutting-edge programs that drive organisational success? We're seeking a dynamic and experienced Program Manager to take on the challenge of managing multiple programs. Dedicated to innovation in creating cutting-edge Embedded GUI applications for the thrilling realm of inflight entertainment systems on commercial aircraft, this company is continuing to grow. As a Program Manager you'll play a pivotal role in managing the delivery of multiple programs, ensuring alignment with our strategic goals and mission. Reporting to the Technical Director, you'll be responsible for coordinating with clients, overseeing project schedules, and maintaining the highest standards of quality throughout the development process. Key Responsibilities: Collaborate with clients to define project scopes, schedules, and quality requirements. Provide clear and concise requirements to our development team, ensuring adherence to project specifications. Work closely with the management team to allocate resources effectively and monitor ongoing development. Foster strong relationships with stakeholders across departments and ensure client satisfaction. Establish governance structures and decision-making processes to maintain control and oversight of programs. Provide regular updates and reports on program status to key stakeholders. The successful Program Manager will have: Bachelor's degree or equivalent experience in Program Management/IT field. Minimum of 3 years' experience in a program management role, preferably in a client-focused environment. Strong leadership skills with the ability to thrive under pressure. Excellent communication skills, both written and verbal. Exceptional attention to detail and time management abilities. Proficiency in program and development methodologies (eg, Agile, Waterfall, Scrum). Familiarity with project management tools and Office applications. Perks and Benefits: Salary of £45,000 4% pension contribution: Secure your financial future with our generous pension plan. 20 days of holiday, Buy or Sell up to 5 days holiday per year Flexibility: Enjoy the option to work 2-3 days a week from the comfort of your home after the initial 6 months in their vibrant Chichester office. Life assurance, Dental, and eye care: We care about your well-being and offer comprehensive coverage to keep you healthy and happy. Click apply or contact Chris Lynes at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
24/04/2024
Full time
Are you ready to lead the charge in delivering cutting-edge programs that drive organisational success? We're seeking a dynamic and experienced Program Manager to take on the challenge of managing multiple programs. Dedicated to innovation in creating cutting-edge Embedded GUI applications for the thrilling realm of inflight entertainment systems on commercial aircraft, this company is continuing to grow. As a Program Manager you'll play a pivotal role in managing the delivery of multiple programs, ensuring alignment with our strategic goals and mission. Reporting to the Technical Director, you'll be responsible for coordinating with clients, overseeing project schedules, and maintaining the highest standards of quality throughout the development process. Key Responsibilities: Collaborate with clients to define project scopes, schedules, and quality requirements. Provide clear and concise requirements to our development team, ensuring adherence to project specifications. Work closely with the management team to allocate resources effectively and monitor ongoing development. Foster strong relationships with stakeholders across departments and ensure client satisfaction. Establish governance structures and decision-making processes to maintain control and oversight of programs. Provide regular updates and reports on program status to key stakeholders. The successful Program Manager will have: Bachelor's degree or equivalent experience in Program Management/IT field. Minimum of 3 years' experience in a program management role, preferably in a client-focused environment. Strong leadership skills with the ability to thrive under pressure. Excellent communication skills, both written and verbal. Exceptional attention to detail and time management abilities. Proficiency in program and development methodologies (eg, Agile, Waterfall, Scrum). Familiarity with project management tools and Office applications. Perks and Benefits: Salary of £45,000 4% pension contribution: Secure your financial future with our generous pension plan. 20 days of holiday, Buy or Sell up to 5 days holiday per year Flexibility: Enjoy the option to work 2-3 days a week from the comfort of your home after the initial 6 months in their vibrant Chichester office. Life assurance, Dental, and eye care: We care about your well-being and offer comprehensive coverage to keep you healthy and happy. Click apply or contact Chris Lynes at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
(Hybrid - Birmingham, Bristol, Swindon) Experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. Client Details The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Description Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation. We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. The candidate will Develop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices. Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards. Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model. Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget. Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support. Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards. Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments. Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot. Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy. Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations. Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations. Profile We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices. In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF. Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL Foundation Experience in delivering large and complex technology led projects. Qualifications/certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePM Familiarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation. Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems. Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development. Candidates will be assessed against these behaviours during selection Working Together Managing a Quality Service Seeing the Bigger Picture Leadership Candidates will be assessed against these technical skills during selection Customer perspective Commercial acumen Property market knowledge Innovation Job Offer Alongside your salary of £51,700, GPA contributes £13,959 towards you being a member of the CS DBP Pension scheme. This role is hybrid, based in Birmingham, Bristol or Swindon Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Generous annual leave This vacancy is using Civil Service Success Profiles: These will assess your Behaviours, Strengths, Experience and Technical skills. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles () The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment on our website. Sift The closing date is 9.5.24, the sift is due to take place by 13.5.24 but is subject to change. Interviews are likely to take place w/c 20.5.24 As part of the application process, you will be asked to produce an UP TO 1,000 -word statement. The personal statement should highlight relevant skills and experience with leading on strategy and architecture covering business and enterprise architecture along with delivery and operations of major corporate systems covering service management, application support, release and deployment and change management. This is subject to change dependent upon where most successful candidates are based.
24/04/2024
Full time
(Hybrid - Birmingham, Bristol, Swindon) Experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. Client Details The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years. Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs. Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes. Description Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation. We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365. The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation. We are seeking a dynamic and experienced Business Systems Manager to lead the strategy, architecture, delivery and operation of critical corporate systems within the GPA. The successful candidate will play a key role in driving digital innovation, ensuring seamless integration of systems and optimising operational efficiency. The candidate will Develop and articulate a clear corporate systems strategy aligned with GPA's Property and Digital Strategy and industry best practices. Lead the design and development of the enterprise, business and application architecture ensuring scalability, flexibility and alignment with enterprise architecture principles and standards. Collaborate with stakeholders to define and prioritise system requirements, considering long-term business strategy and target operating model. Oversee end-to-end project delivery for corporate systems, ensuring projects are completed on time, within scope, and on budget. Establish and maintain effective operational processes for ongoing system functionality, including monitoring, maintenance, and support. Implement and maintain robust configuration management processes for corporate systems to ensure systematic control of configuration items and adherence to standards. Lead the planning and execution of release and deployment activities for corporate systems, ensuring a smooth transition of changes from development to production environments. Stay abreast of technological advancements relevant to business systems, assessing their potential impact and overseeing the integration of new technologies to enhance system capabilities such robotic process automation (RPA) and AI tools like Microsoft Copilot. Ensure comprehensive documentation of configurations, releases, and changes, facilitating knowledge transfer within the team and contributing to the overall knowledge management strategy. Collaborate with cross-functional teams to ensure seamless integration of corporate systems into daily operations. Identity, assess, and mitigate risks related to corporate systems strategy, architecture, delivery and operations. Profile We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued. Demonstrated experience in developing and implementing strategic plans for corporate systems that align with organisational goals and industry best practices. In-depth knowledge and experience in designing and implementing robust and scalable business and systems architecture. Qualifications in Enterprise Architecture, such as TOGAF. Experience in implementing and managing IT Service Management (ITSM) best practices to enhance the delivery and support of IT services within the organisation. Certifications in ITSM, such as ITIL Foundation Experience in delivering large and complex technology led projects. Qualifications/certifications in project management such as PMP (Project Management Professional) or PRINCE2 or APMG AgilePM Familiarity and experience with the IT Infrastructure Library (ITIL) framework, including successful rollout and adoption of ITIL practices for improved IT service delivery. Certifications in ITSM, such as ITIL Foundation. Experience in monitoring industry trends, technological advancements, and best practices to drive continuous improvement initiatives for enhancing the efficiency and effectiveness of corporate systems. Strong leadership skills, including the ability to lead and inspire cross-functional teams, foster a collaborative work environment, and mentor team members of skill development. Candidates will be assessed against these behaviours during selection Working Together Managing a Quality Service Seeing the Bigger Picture Leadership Candidates will be assessed against these technical skills during selection Customer perspective Commercial acumen Property market knowledge Innovation Job Offer Alongside your salary of £51,700, GPA contributes £13,959 towards you being a member of the CS DBP Pension scheme. This role is hybrid, based in Birmingham, Bristol or Swindon Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation! Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Generous annual leave This vacancy is using Civil Service Success Profiles: These will assess your Behaviours, Strengths, Experience and Technical skills. We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve. The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles () The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. This vacancy is part of the Great Place to Work for Veterans initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment on our website. Sift The closing date is 9.5.24, the sift is due to take place by 13.5.24 but is subject to change. Interviews are likely to take place w/c 20.5.24 As part of the application process, you will be asked to produce an UP TO 1,000 -word statement. The personal statement should highlight relevant skills and experience with leading on strategy and architecture covering business and enterprise architecture along with delivery and operations of major corporate systems covering service management, application support, release and deployment and change management. This is subject to change dependent upon where most successful candidates are based.
Global Technology Solutions Ltd
Hampton, Cambridgeshire
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
24/04/2024
Project-based
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent in Hungarian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking proactively in order to resolve incidents as quickly and smoothly as possible. - Educated to GCSE Level or equivalent in Maths and English - IT certificated desirable but not essential. Requirements: - Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. - Proactively keeping Customers informed on incident or request status and progress. - Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Adhering to Incident management procedures. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. - Keeping up to date with the current standard procedures. - Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. - Escalate potential service issues initially with Shift Leader/Team Leader/Service Desk Manager/Service Delivery Manager - Escalate potential problem issues with Problem and Incident Management. - Contributing to team meetings. If you think you're suitable for the role, apply now! If you are interested, please contact GTS. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
InterQuest Financial Markets
Bergen op Zoom, Noord-Brabant
Configuration Manager - AV Bergen op Zoom Permanent, full time Fully onsite We are delighted to be working with one of our most prestigious client who are an industry leader in the software sector, supporting them with the recruitment of a Configuration Manager to join their thriving team in Bergen op Zoom. Responsibilities: Manage technical coordination of international sales projects. Assist in establishing and operating a new pre-stage area. Host test lab for new products, designs, firmware changes, and customer POCs. Standardise pre-staging approach across customers to streamline project delivery. Key Experience: Understanding of Audio-Visual systems/products Resource management within the European Region Good communication skills Ability to train and guide colleagues and others Some commercial awareness of projects costs InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
24/04/2024
Full time
Configuration Manager - AV Bergen op Zoom Permanent, full time Fully onsite We are delighted to be working with one of our most prestigious client who are an industry leader in the software sector, supporting them with the recruitment of a Configuration Manager to join their thriving team in Bergen op Zoom. Responsibilities: Manage technical coordination of international sales projects. Assist in establishing and operating a new pre-stage area. Host test lab for new products, designs, firmware changes, and customer POCs. Standardise pre-staging approach across customers to streamline project delivery. Key Experience: Understanding of Audio-Visual systems/products Resource management within the European Region Good communication skills Ability to train and guide colleagues and others Some commercial awareness of projects costs InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
24/04/2024
Full time
candidates who is good with MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
Global Technology Solutions Ltd
Southampton, Hampshire
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
23/04/2024
Full time
Professional Services Resource Manager Southampton - Hybrid. 2-3 day per week onsite Permanent salary £45,000 - £50,000 Role Purpose: Your role as a Professional Services Resource Manager is to work in partnership with our customers and project management office to manage, schedule and deliver professional services to the customer base. The PS Resource Manager is responsible for planning and coordinating the professional service resources needs to function effectively. They will work with multiple teams, from consultants to Managed Services Specialists to the project management office. Qualifications, Experience, Knowledge and Skills: Essential 1. The ability to forecast the resource requirements for the entire department. 2. The Professional Services Resource Manager will often work on multiple projects at once, so it's important to be able to manage their time effectively. To meet deadlines and complete work on time. 3. Excellent communication skills to communicate with clients and other stakeholders for the successful delivery of project-related tasks. 4. Successful proven track record in the delivery of technical projects to customers 5. Minimum of 24 month's work experience in a similar role in a managed service provider environment 6. A demonstrable experience in working with multiple technologies within a Managed Service Provider 7. Excellent computing and technical skills 8. Exceptional coordination and planning skills 9. Be able to acquire new knowledge and skills quickly and apply them to business situations 10. Excellent interpersonal, communication, negotiation, and presentation skills 11. Knowledge and experience of Microsoft-based solutions Desirable 1. Degree-level education or equivalent experience 2. Recognised project management qualification, eg, PRINCE2, MSP, APMP 3. Demonstrable experience in Service introduction and 'Go to Market' processes 4. Experience in an IT, Cloud or service-related industry Responsibilities: 1. Deliver a high team performance level. Accountable for effective people management to ensure a high level of team morale, timely customer incident management and consistent achievement of operational targets including KPIs, SLA and OLAs. 2. Responsible for managing all direct reports through PDP program and regular 1:1's, identifying training needs, and performance improvements and ensuring all training is completed in line with an individual's PDP. 3. Onboard new resources and provide orientation to company policies and procedures. 4. Monitor resource utilisation and performance levels and take corrective action as necessary. 5. Completing and creating detailed plans for resource management 6. Managing employees to ensure that all workers are using current procedures and equipment. 7. Working with clients to schedule projects, including providing updates throughout the process. 8. Monitoring project revenues, identifying potential cost overruns, and creating contingency plans to prevent spending overruns. 9. Coordinating with the procurement team and partners to schedule deliveries of materials needed for projects. 10. Scheduling the professional services engineers for projects 11. Ensuring that all materials arrive on schedule and are in good condition. 12. Reviewing project plans to ensure that they meet delivery standards and other requirements. 13. Maintaining inventory records of all materials required for projects. 14. Keep up to date with best practices in our key products and suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. 15. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. 16. Keep up to date with best practices in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of products and Managed Services. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project/business area/vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (ie you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
23/04/2024
Full time
You will be: Working closely with Business Analysts , supporting the development of good business and technical requirements. Working closely with internal and external technical teams (delivery, development and test) ensuring the built solution aligns to the agreed design. Working with the Project Management Office , aligning to our delivery strategies. Working with Enterprise Architecture , aligning solutions to our technology strategies. Leading the recommendation of appropriate technologies and architectures to meet requirements for particular projects (within the constraints of Project Needs, Business Needs, Enterprise Architecture and Technology). Ensuring technology options are fully costed, and risks and benefits understood to enable effective decision-making by project teams, sponsors and subject matter experts Ensuring clear handover of agreed design to delivery teams and continued architectural support throughout the delivery and cutover of solutions. Ensuring software vendors and outsourced implementation partners meet the required technology specifications to deliver a quality product, adhering to technical governance . Building and maintaining customer and stakeholder relationships that will support our ability to deliver its mission, its reputation and remain sustainable. Being an agent of change through visible ownership, clear and consistent communication and a focus on benefits realisation . Ensuring compliance with appropriate internal and external governance including quality, health, safety, security and environmental legislation, minimising risk to the business and enhancing our reputation. We are now working in a hybrid way, with a mix of remote and office working. We strive to offer a great work life balance - if you are looking for flexible options, we will try to make this work where business possible. This will be dependent on the kind of role you do and part of the business you work in. About the Candidate Knowledge, Experience and Skills Strong solutions architecture skills and experience Knowledge and experience with hybrid cloud and on-prem environments Exposure to the cyber security aspects of solution architectures Well versed with cloud architecture frameworks and design patterns Knowledge of data architecture and exposure to the pros and cons of various forms of data storage and processing Knowledge and experience with MS Azure solution architectures (esp. IaaS, PaaS and SaaS based solutions) Experience in MS Azure Infra, Networks, Storage, Apps and Azure DevOps Experience with Azure Resource Manager, Resource Groups, Virtual Networks, Azure Virtual Machines, Azure Storage types, PowerShell DSC, Azure Automation, Azure Active Directory (Entra), and Azure Site Recovery Experience in developing and deploying cloud native applications using Azure PaaS Capabilities (App Services Plans, Key Vault, Azure Cosmos DB types) Strong communications , listening and influencing skills (diagrams, written and verbal) Experience in creating solution proposals, statement of work (SOW), presenting and articulating Strong business and technical analysis skills Ability to research existing and new solution components and blueprints to match with solution requirements Ability to use a risk based approach to recommendations on architectures Ability to tailor your approach to the given project/business area/vendor Ability to cope with ambiguity , whilst still striving for the required levels of clarity Understanding that "perfect is the enemy of good" Some experience diagramming with UML and utilising blueprint diagrams Exposure to how business works (ie you have sight outside of just the IT department) Personal Qualities Diligent , resilient and self-reliant Adaptable to different teams and environments Passionate for architecting good solutions within given constraints Self-motivated to drive your own learning (esp. in the MS Azure cloud solutions architecture space) Keen to grow knowledge in self and others through mentoring, coaching and sharing experience. Content not to reinvent the wheel, but to use existing solution sets and blueprints where available, and weave together and tailor where needed
Job Description: Infosight Consulting is looking for Project Engineer for one of the challenging and exciting projects. Role: Project Engineer Location: Leven, Fife, UK Contract Position Infosight is looking for Project Engineer with: Support the Civils Capex Project Engineer on the ground with safe working practises, adherent to RAMS, site inductions are planned and contractors have access to site in advance of activities starting. Ensure compliance with all relevant health, safety and environmental standards, including the Construction, Design & Management Regulations. The role holder will have a construction/H&S engineering management background. Use specialist knowledge to support safe deliver capex projects, working closely with Supply Operations teams and Capex Project Engineers. Consult on induction content for CDM projects (should be led by PC) Facilitate joint safety inspections with site teams Support Project Manager(s) on preparation of key H&S documentation and plans (eg PCI, CPP, Traffic Management, H&S File, Risk Assessments, site set up plan, etc) Ensure H&S has been considered at outset of project (before approval and tender issue) to ensure safety standards and ways of working are business as usual Support site set up (should be led by Project Engineer. H&S Lead to provide input/guidance and help co-ordinate implementation) Support PEs with pre-start walkthroughs, RAMS review and engage with site control of contractors process Co-ordinate with operations on key interfaces (eg temp walkways, updates to traffic management plans, security requirements, etc.) Be an ambassador/champion for H&S excellence during the construction phase, ie correct use of PPE at all times, challenging constructively where appropriate, providing feedback to project team and operatives on H&S performance, suggest ways to improve H&S performance. Attend daily white board meetings as often as practicable (frequency should be agreed with Technical Manager/Lead PE). contractors. Carry out audits and Immediate Corrective Action walks (ICAs) and record in project folder Day to day co-ordination at project interfaces (co-ordination within project boundary is main contractor responsibility) Drive accident/incident investigations including co-ordination with Global Eng Regional H&S Manager Support PEs with input of H&S Stats Assist in the delivery of any behavioural safety initiatives and training. Identify reoccurring safety concerns and proactively resolve by engaging with Skills Must have NEBOSH General Certificate as a minimum Health & Safety Management. The main focus of role is to support the Safe management of contractors: Construction/Project/Civil Management WHAT INFOSIGHT OFFERS Excellent Pay Packages An Opportunity to work in Global locations at our Client Sites Flexi-Working arrangement ABOUT INFOSIGHT Infosight Consulting is a Business & IT consulting company, head quartered in United Kingdom, operating since 2006 globally, specializes in SAP, Oracle & Ramco Solutions. Infosight has been delivering outstanding value to its customers by addressing their Business Challenges with appropriate application & services.
23/04/2024
Project-based
Job Description: Infosight Consulting is looking for Project Engineer for one of the challenging and exciting projects. Role: Project Engineer Location: Leven, Fife, UK Contract Position Infosight is looking for Project Engineer with: Support the Civils Capex Project Engineer on the ground with safe working practises, adherent to RAMS, site inductions are planned and contractors have access to site in advance of activities starting. Ensure compliance with all relevant health, safety and environmental standards, including the Construction, Design & Management Regulations. The role holder will have a construction/H&S engineering management background. Use specialist knowledge to support safe deliver capex projects, working closely with Supply Operations teams and Capex Project Engineers. Consult on induction content for CDM projects (should be led by PC) Facilitate joint safety inspections with site teams Support Project Manager(s) on preparation of key H&S documentation and plans (eg PCI, CPP, Traffic Management, H&S File, Risk Assessments, site set up plan, etc) Ensure H&S has been considered at outset of project (before approval and tender issue) to ensure safety standards and ways of working are business as usual Support site set up (should be led by Project Engineer. H&S Lead to provide input/guidance and help co-ordinate implementation) Support PEs with pre-start walkthroughs, RAMS review and engage with site control of contractors process Co-ordinate with operations on key interfaces (eg temp walkways, updates to traffic management plans, security requirements, etc.) Be an ambassador/champion for H&S excellence during the construction phase, ie correct use of PPE at all times, challenging constructively where appropriate, providing feedback to project team and operatives on H&S performance, suggest ways to improve H&S performance. Attend daily white board meetings as often as practicable (frequency should be agreed with Technical Manager/Lead PE). contractors. Carry out audits and Immediate Corrective Action walks (ICAs) and record in project folder Day to day co-ordination at project interfaces (co-ordination within project boundary is main contractor responsibility) Drive accident/incident investigations including co-ordination with Global Eng Regional H&S Manager Support PEs with input of H&S Stats Assist in the delivery of any behavioural safety initiatives and training. Identify reoccurring safety concerns and proactively resolve by engaging with Skills Must have NEBOSH General Certificate as a minimum Health & Safety Management. The main focus of role is to support the Safe management of contractors: Construction/Project/Civil Management WHAT INFOSIGHT OFFERS Excellent Pay Packages An Opportunity to work in Global locations at our Client Sites Flexi-Working arrangement ABOUT INFOSIGHT Infosight Consulting is a Business & IT consulting company, head quartered in United Kingdom, operating since 2006 globally, specializes in SAP, Oracle & Ramco Solutions. Infosight has been delivering outstanding value to its customers by addressing their Business Challenges with appropriate application & services.
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary up to £56,000 %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, * Strong IT Security Management experience * Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. * Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. * Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. * Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. * Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). * Proficiency in technical security aspects including Firewalls, network security groups, and access controls. * Demonstrated leadership in guiding teams through the entire IT service life cycle, fortifying security measures, and advancing capabilities through continual service enhancement. * Track record of leading response efforts during live cyber incidents and executing remediation strategies. * Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. * Broad experience spanning the entire spectrum of IT security, encompassing software, Servers, infrastructure, and networks. * Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
23/04/2024
Full time
IT Security Manager - Security Operations - Birmingham Hybrid working available Salary up to £56,000 %Flex fund IT Security Manager required for a leading client based in Birmingham. My client is currently seeking a IT Security Manager to come on board to effectively manage the Security Operations pillar within the IT Security, Compliance & Identity function. This involves overseeing Security technology and Security Operations Centre management. Additionally, this position involves leveraging and applying understanding of business objectives and security needs to identify issues and establish priorities for both internal and external delivery teams. Key skills and responsibilities, * Strong IT Security Management experience * Direct the Security Operations pillar, devising and implementing requirements, techniques, and resources to enhance value and mitigate risks across proactive monitoring, incident response, threat management, and vulnerability management, among other areas. * Spearhead the development and upkeep of Security Operations policies, standards, procedures, and documentation, including playbooks and guidelines. * Oversee the implementation and adherence to security operations procedures, assessing real and potential security breaches, and ensuring thorough investigation and resolution. * Familiarity with IT Service Frameworks, methodologies, and industry best practices such as ITIL v4 and Agile. * Understanding of day-to-day operations and industry best practices within a Security Operations Center (SOC). * Proficiency in technical security aspects including Firewalls, network security groups, and access controls. * Demonstrated leadership in guiding teams through the entire IT service life cycle, fortifying security measures, and advancing capabilities through continual service enhancement. * Track record of leading response efforts during live cyber incidents and executing remediation strategies. * Experience collaborating with supplier teams to facilitate managed services delivery for enhancements. * Broad experience spanning the entire spectrum of IT security, encompassing software, Servers, infrastructure, and networks. * Proven expertise in designing and implementing secure systems, and leading reviews of intricate security matters when necessary. Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy