Contact Centre Solution Architect - kore.ai Whitehall Resources require a Contact Centre Solution Architect to work with a key client on an initial 6 week contract. *This role is fully remote. *This role will require the successful candidate to work through an FCSA accredited umbrella company. Contact Centre Solution Architect - kore.ai Job Description: As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Solution Design and Architecture: * Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. * Strategic Solution Design: Lead the design and architecture of complex conversational AI solutions using Kore.ai's platform, considering long-term scalability, performance, and maintainability. * Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. * Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: * Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. * Conduct proof-of-concept (POC) projects and technology assessments to validate feasibility and performance of proposed solutions. Integration and Implementation: * Define integration requirements and strategies for connecting contact center solutions with existing systems, applications, and third-party services. * Collaborate with internal IT teams, vendors, and partners to implement and configure contact center solutions, ensuring seamless integration and alignment with business processes. Performance Optimization and Scalability: * Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. * Conduct performance testing and optimization activities to ensure contact center solutions meet performance requirements under varying workloads and conditions. Security and Compliance: * Ensure contact center solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. * Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. * Documentation and Knowledge Sharing: * Document solution architecture, design decisions, configurations, and technical specifications. * Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact center technologies, best practices, and implementation methodologies. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 15+ Years of Experience: Extensive experience in software development, architecture, and solution design, with a focus on conversational AI, chatbots, and related technologies. * Expertise: Deep knowledge and hands-on experience with Kore.ai's platform, including its features, capabilities, APIs, and integrations. * In-depth knowledge of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR, CRM). * Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. * Strong understanding of cloud computing platforms (eg, AWS, Azure, Google Cloud) and cloud-based contact center solutions. * Proficiency in system integration techniques, APIs, web services, and Middleware technologies. * Excellent communication, collaboration, and stakeholder management skills. * Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: * Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. * Experience with Agile or DevOps methodologies for software development and deployment. * Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. * Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
02/05/2024
Project-based
Contact Centre Solution Architect - kore.ai Whitehall Resources require a Contact Centre Solution Architect to work with a key client on an initial 6 week contract. *This role is fully remote. *This role will require the successful candidate to work through an FCSA accredited umbrella company. Contact Centre Solution Architect - kore.ai Job Description: As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to understand their needs, assess technology options, and architect solutions that optimize performance, scalability, and customer experience. Responsibilities: Solution Design and Architecture: * Collaborate with stakeholders to gather and analyze business requirements for contact center solutions. * Strategic Solution Design: Lead the design and architecture of complex conversational AI solutions using Kore.ai's platform, considering long-term scalability, performance, and maintainability. * Design and architect scalable, reliable, and cost-effective contact center solutions that meet business objectives and align with industry best practices. * Define system architecture, integration points, data flows, and technical specifications for contact center components including IVR, ACD, CRM, workforce management, reporting, and analytics. Technology Evaluation and Selection: * Evaluate and recommend contact center technologies, platforms, and vendors based on business requirements, technical capabilities, and industry standards. * Conduct proof-of-concept (POC) projects and technology assessments to validate feasibility and performance of proposed solutions. Integration and Implementation: * Define integration requirements and strategies for connecting contact center solutions with existing systems, applications, and third-party services. * Collaborate with internal IT teams, vendors, and partners to implement and configure contact center solutions, ensuring seamless integration and alignment with business processes. Performance Optimization and Scalability: * Identify opportunities to optimize performance, scalability, and efficiency of contact center solutions through system tuning, load balancing, and capacity planning. * Conduct performance testing and optimization activities to ensure contact center solutions meet performance requirements under varying workloads and conditions. Security and Compliance: * Ensure contact center solutions adhere to security standards, regulatory requirements, and compliance guidelines such as PCI DSS, GDPR, HIPAA, and SOC 2. * Define security controls, encryption methods, access policies, and audit trails to protect sensitive customer data and ensure data privacy. * Documentation and Knowledge Sharing: * Document solution architecture, design decisions, configurations, and technical specifications. * Provide guidance, training, and knowledge transfer to internal teams and stakeholders on contact center technologies, best practices, and implementation methodologies. Skills and qualifications: * Bachelor's or master's degree in computer science, Information Technology, or related field. * 15+ Years of Experience: Extensive experience in software development, architecture, and solution design, with a focus on conversational AI, chatbots, and related technologies. * Expertise: Deep knowledge and hands-on experience with Kore.ai's platform, including its features, capabilities, APIs, and integrations. * In-depth knowledge of contact center concepts, architectures, protocols, and standards (eg, SIP, VoIP, CTI, ACD, IVR, CRM). * Hands-on experience with contact center platforms such as Genesys, Avaya, Cisco, Twilio, or Amazon Connect. * Strong understanding of cloud computing platforms (eg, AWS, Azure, Google Cloud) and cloud-based contact center solutions. * Proficiency in system integration techniques, APIs, web services, and Middleware technologies. * Excellent communication, collaboration, and stakeholder management skills. * Ability to lead and influence cross-functional teams in a dynamic, fast-paced environment. Preferred Qualifications: * Certification in relevant areas such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or equivalent. * Experience with Agile or DevOps methodologies for software development and deployment. * Knowledge of emerging contact center trends and technologies such as AI, chatbots, speech analytics, and omnichannel engagement. * Experience in industries such as telecommunications, finance, healthcare, or retail with complex contact center requirements. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Senior Business Analyst eFX FX etrading/E-commerce We have a new and exclusive opportunity for a Senior Business with expertise in eFX FX etrading/E-commerce to join a thriving investment bank as they invest in their EFX Projects team Role details Title: Senior Business Analyst Business area; eFX FX etrading/E-commerce Employer: investment bank Permanent role salary £90-115,000 base salary Based in London City with home working hybrid. This opportunity is for a Senior Business with expertise in eFX FX etrading/E-commerce to join a thriving investment bank as they invest in their EFX Projects team. You will join the London team, bringing your knowledge of FX cash and FX option products and a desire to really make a difference on change projects As the EFX Senior Business, you will have significant exposure to Front Office users, mainly traders, Middle Office, risk analysts, and operational staff. The main focus of the role will be to take part in projects developing the feature set of various Front Office systems for foreign exchange trading. Some key projects in play include FX ecosystem market connectivity pricing amongst others this is a great role to really grow your career in a thriving BA Projects team Role requirements background as a solid confident business analyst Experience in FX etrading/E-commerce. For more information, and the chance to be considered, please do send a CV through Many thanks and good luck! To find out more about Huxley, please visit our website. Huxley, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy
02/05/2024
Full time
Senior Business Analyst eFX FX etrading/E-commerce We have a new and exclusive opportunity for a Senior Business with expertise in eFX FX etrading/E-commerce to join a thriving investment bank as they invest in their EFX Projects team Role details Title: Senior Business Analyst Business area; eFX FX etrading/E-commerce Employer: investment bank Permanent role salary £90-115,000 base salary Based in London City with home working hybrid. This opportunity is for a Senior Business with expertise in eFX FX etrading/E-commerce to join a thriving investment bank as they invest in their EFX Projects team. You will join the London team, bringing your knowledge of FX cash and FX option products and a desire to really make a difference on change projects As the EFX Senior Business, you will have significant exposure to Front Office users, mainly traders, Middle Office, risk analysts, and operational staff. The main focus of the role will be to take part in projects developing the feature set of various Front Office systems for foreign exchange trading. Some key projects in play include FX ecosystem market connectivity pricing amongst others this is a great role to really grow your career in a thriving BA Projects team Role requirements background as a solid confident business analyst Experience in FX etrading/E-commerce. For more information, and the chance to be considered, please do send a CV through Many thanks and good luck! To find out more about Huxley, please visit our website. Huxley, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy
Job Title: Identity and Access Management Analyst Company: Elida Beauty Location: London, UK Contract Length: 6 months - Maternity Cover Salary : £46,500 About Us: Elida Beauty is a very exciting new beauty business that will soon be becoming independent of Unilever. We re-found iconic brands by remixing them for today's generation, making them even bigger beauty hits than they were first time around. Our remixes democratise beauty, because we want everyone on the 'beauty dance floor' with our top-quality products at a great value. Driven by our colleague's creativity, agility, and close connection with consumers, customers, and suppliers, we are able to unleash the true potential of our loved brands with a fresh start. We have a start-up mentality that always 'finds a way'. Our 'no silos', one-team approach drives both personal and business growth so that together we deliver outcomes that are music to the ears of consumers, customers, colleagues, and the planet alike. Your Key Responsibilities: Develop, implement, and maintain effective Identity and Access Management (IDAM) processes and governance to ensure the confidentiality, integrity, and availability of our systems and data. Manage identities and access to Oracle Cloud, Microsoft 365, and other cloud-based applications. Oversee access governance for on-premise Servers and vendor partnerships. Track, report, and maintain audit readiness for IDAM-related processes and procedures. Create and manage a process for managers to periodically reconfirm permissions. Your Key Tasks: Manage user access across all cloud and on-premise systems, including provisioning, de-provisioning, and permission management. Monitor and report on IDAM program effectiveness, addressing gaps and opportunities for improvement. Develop and maintain documentation, policies, and procedures related to IDAM. Stay updated on emerging IDAM technologies and trends, identifying opportunities for innovation. Oversee the 'Joiner, Mover, Leaver' process and Privileged Access Management. Key Interfaces: Internal: Work with various business departments to understand requirements. Collaborate with cross-functional teams, including IT and Legal, to ensure regulatory compliance. Coordinate with HR to manage staff changes and access updates. Skills and Requirements: Academic or professional qualifications in Computer Science, Information Technology, or related field. Minimum 2 years of experience in identity and access management, preferably in a cloud environment. Experience with IDAM tools such as Azure AD and Azure PIM. Preferred experience with Oracle identity management and managing Oracle roles. Familiarity with identity protocols such as SAML, OAuth, and OpenID Connect. Ability to create and manage processes around identity management and access reviews. Understanding of security standards and compliance requirements such as SOC 2, ISO 27001. Strong project management and communication skills, with the ability to collaborate across teams and departments.
02/05/2024
Full time
Job Title: Identity and Access Management Analyst Company: Elida Beauty Location: London, UK Contract Length: 6 months - Maternity Cover Salary : £46,500 About Us: Elida Beauty is a very exciting new beauty business that will soon be becoming independent of Unilever. We re-found iconic brands by remixing them for today's generation, making them even bigger beauty hits than they were first time around. Our remixes democratise beauty, because we want everyone on the 'beauty dance floor' with our top-quality products at a great value. Driven by our colleague's creativity, agility, and close connection with consumers, customers, and suppliers, we are able to unleash the true potential of our loved brands with a fresh start. We have a start-up mentality that always 'finds a way'. Our 'no silos', one-team approach drives both personal and business growth so that together we deliver outcomes that are music to the ears of consumers, customers, colleagues, and the planet alike. Your Key Responsibilities: Develop, implement, and maintain effective Identity and Access Management (IDAM) processes and governance to ensure the confidentiality, integrity, and availability of our systems and data. Manage identities and access to Oracle Cloud, Microsoft 365, and other cloud-based applications. Oversee access governance for on-premise Servers and vendor partnerships. Track, report, and maintain audit readiness for IDAM-related processes and procedures. Create and manage a process for managers to periodically reconfirm permissions. Your Key Tasks: Manage user access across all cloud and on-premise systems, including provisioning, de-provisioning, and permission management. Monitor and report on IDAM program effectiveness, addressing gaps and opportunities for improvement. Develop and maintain documentation, policies, and procedures related to IDAM. Stay updated on emerging IDAM technologies and trends, identifying opportunities for innovation. Oversee the 'Joiner, Mover, Leaver' process and Privileged Access Management. Key Interfaces: Internal: Work with various business departments to understand requirements. Collaborate with cross-functional teams, including IT and Legal, to ensure regulatory compliance. Coordinate with HR to manage staff changes and access updates. Skills and Requirements: Academic or professional qualifications in Computer Science, Information Technology, or related field. Minimum 2 years of experience in identity and access management, preferably in a cloud environment. Experience with IDAM tools such as Azure AD and Azure PIM. Preferred experience with Oracle identity management and managing Oracle roles. Familiarity with identity protocols such as SAML, OAuth, and OpenID Connect. Ability to create and manage processes around identity management and access reviews. Understanding of security standards and compliance requirements such as SOC 2, ISO 27001. Strong project management and communication skills, with the ability to collaborate across teams and departments.
Role: Senior Swift Configuration Analyst Location : London (3 days/week on site) IR35: Inside Rate: £1000/day (Umbrella) MAX Duration: 6 months Security Clearance: SC (Must be eligible for DV) Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team (FMS) within the Digital Platforms division of Technology. FMS support and configure third party applications and hardware, primarily products provided by SWIFT. The successful candidate should have extensive previous experience of configuring and supporting SWIFT products. Detailed Description of the Role: We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team. From a service perspective, the team are responsible for maintaining and supporting SWIFT product estate which underpin critical financial services within the Banking, Payments and Financial Resilience directorate. Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including Bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Demonstrable technical experience with the following products SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client Both Windows and Linux operating systems Security Clearance: SC - CANDIDATE MUST BE ELIGIBLE FOR SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources.
02/05/2024
Project-based
Role: Senior Swift Configuration Analyst Location : London (3 days/week on site) IR35: Inside Rate: £1000/day (Umbrella) MAX Duration: 6 months Security Clearance: SC (Must be eligible for DV) Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team (FMS) within the Digital Platforms division of Technology. FMS support and configure third party applications and hardware, primarily products provided by SWIFT. The successful candidate should have extensive previous experience of configuring and supporting SWIFT products. Detailed Description of the Role: We are seeking an experienced senior configuration analyst to join the Financial Messaging Services team. From a service perspective, the team are responsible for maintaining and supporting SWIFT product estate which underpin critical financial services within the Banking, Payments and Financial Resilience directorate. Key areas of responsibility are: Technical Display an ability to provide technical leadership for the development and support of SWIFT services Use their technical and business experience to support production and UAT financial messaging systems. Provide daily support of the operational Live and UAT financial messaging systems; monitoring performance and ensure full and rapid problem resolution. Provide out of hours support, including Bank holidays Deliver high quality software components and documentation which conform to FMS guidelines and standards. Coordinate operational activity for a set of systems/services. This will include (but is not limited to) failover and backup tests, pen test response/remediation, audit actions, risk and threat registers and security reviews. Apply analytical and problem solving skills to incidents, requests and problems (as defined by ITIL) Triage calls as they arrive, making initial assessments around impact and urgency to derive priority Proactively manage major/significant IT incidents. Service Improvement Proactively seek out system improvements that result in a reduction in support calls Implement process changes that improve the service delivered to the business Identify improvements that result in increased team performance against Technology's SLA Empower first line colleagues and the business to be able to resolve incidents and requests earlier in the life cycle The ideal candidate will have: Demonstrable specialist experience of the following SWIFT products Alliance Connect Alliance Gateway Alliance Web Platform SWIFT Alliance Messaging Hub HSM Transaction Delivery Agent Demonstrable technical experience with the following products SWIFT Alliance Access SWIFT Security Officer and O2M IBM MQ Client Both Windows and Linux operating systems Security Clearance: SC - CANDIDATE MUST BE ELIGIBLE FOR SC Disability Confident As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Armed Forces Covenant CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses/partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates/military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group. If you qualify for the above, please notify us. We will be in touch to discuss your suitability and arrange your Guaranteed Interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know. To apply for this role please submit your latest CV or contact Aspect Resources.
ServiceNow CMDB Analyst - Permanent - Amsterdam Netherlands - up to €75k + Benefits We're looking for an experienced ServiceNow CMDB Analyst for a permanent role in the vibrant city of Amsterdam in the Netherlands. You should be able to perform data analyses on CMDB data, understand the importance of CMDB data and know how to present the results from your analyses and be able to find root causes when data quality is not up to par and think about possible solutions to rectify the data quality issue. It's the job of the SACM team to define which items should be tracked and how to do so. The goal of the CMDB is to give our client the information needed to make better business decisions and run efficient ITSM processes. By centralizing all configuration information, leaders can better understand critical CIs and their relationships. CMDBs are important in impact analysis, root cause analysis, legal compliance, incident management, and change management. Ideally holding a degree in computer science, with focus on processes and data. Data analysis, Data processing, Creating reports and Consulting with an essential knowledge of ServiceNow and knowledge on ITSM/ITIL processes, ServiceNow CMDB and with Excel, pre: SQL, BI-tools, MS Access experience. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
02/05/2024
Full time
ServiceNow CMDB Analyst - Permanent - Amsterdam Netherlands - up to €75k + Benefits We're looking for an experienced ServiceNow CMDB Analyst for a permanent role in the vibrant city of Amsterdam in the Netherlands. You should be able to perform data analyses on CMDB data, understand the importance of CMDB data and know how to present the results from your analyses and be able to find root causes when data quality is not up to par and think about possible solutions to rectify the data quality issue. It's the job of the SACM team to define which items should be tracked and how to do so. The goal of the CMDB is to give our client the information needed to make better business decisions and run efficient ITSM processes. By centralizing all configuration information, leaders can better understand critical CIs and their relationships. CMDBs are important in impact analysis, root cause analysis, legal compliance, incident management, and change management. Ideally holding a degree in computer science, with focus on processes and data. Data analysis, Data processing, Creating reports and Consulting with an essential knowledge of ServiceNow and knowledge on ITSM/ITIL processes, ServiceNow CMDB and with Excel, pre: SQL, BI-tools, MS Access experience. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Title: Full Stack Laravel Developer Location: Part-Remote (2 days a week from a Central London office) Package: 55k - 60k + company benefits Duration: Full-Time, Permanent Industry: Video Streaming Technology People Source Consulting have partnered with an award-winning video streaming technology company to hire a Full-Stack Laravel Developer. Due to continued success and growth the company are looking for a Full-Stack Laravel Developer to join their technical team. The company work with some of the world's leading broadcasters, sports organisations and content owners, redefining how online video is delivered. The focus of the role is API development using the latest version of Laravel, plus enhancing the web-based Content Management System (CMS) Front End, using the TALL stack (Tailwind, Alpine.js, Laravel and Livewire), with hands on access to AWS. Required Experience: * Commercial experience using Vanilla JavaScript, Livewire and Alpine.js * Minimum 2 years' commercial experience using Laravel. * Working with large MySQL databases. * Experience implementing third-party APIs and creating RESTful APIs * Agile development methodologies * Collaborative code management using Git. * Solid understanding of major principles of Object-Oriented Programming. This is a great opportunity to join a growing and highly successful company, who are working in one of the most thriving and disruptive industries in technology today. If you are interested in learning more and feel you have the required experience, then please apply ASAP Software engineering, Laravel, PHP, API, OOP, MySQL, Software Developer, Software Engineer, Laravel Developer, Tailwind, Apline.js, Livewire, Vanilla JavaScript, Tall Stack People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
02/05/2024
Full time
Title: Full Stack Laravel Developer Location: Part-Remote (2 days a week from a Central London office) Package: 55k - 60k + company benefits Duration: Full-Time, Permanent Industry: Video Streaming Technology People Source Consulting have partnered with an award-winning video streaming technology company to hire a Full-Stack Laravel Developer. Due to continued success and growth the company are looking for a Full-Stack Laravel Developer to join their technical team. The company work with some of the world's leading broadcasters, sports organisations and content owners, redefining how online video is delivered. The focus of the role is API development using the latest version of Laravel, plus enhancing the web-based Content Management System (CMS) Front End, using the TALL stack (Tailwind, Alpine.js, Laravel and Livewire), with hands on access to AWS. Required Experience: * Commercial experience using Vanilla JavaScript, Livewire and Alpine.js * Minimum 2 years' commercial experience using Laravel. * Working with large MySQL databases. * Experience implementing third-party APIs and creating RESTful APIs * Agile development methodologies * Collaborative code management using Git. * Solid understanding of major principles of Object-Oriented Programming. This is a great opportunity to join a growing and highly successful company, who are working in one of the most thriving and disruptive industries in technology today. If you are interested in learning more and feel you have the required experience, then please apply ASAP Software engineering, Laravel, PHP, API, OOP, MySQL, Software Developer, Software Engineer, Laravel Developer, Tailwind, Apline.js, Livewire, Vanilla JavaScript, Tall Stack People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Axiom Developers - 2 days working onsite at Glasgow (Hybrid) will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 7 months Role and tasks Axiom Developers 1. Work closely with stakeholders to understand business requirements and translate them into technical solutions using Axiom. 2. Design, develop, and implement Axiom solutions, including data models, reports, dashboards, and workflows. 3. Customize Axiom configurations to meet specific business needs and requirements. 4. Collaborate with cross-functional teams to integrate Axiom with other systems and applications. 5. Provide technical expertise and support for Axiom applications, including troubleshooting, debugging, and resolving issues. 6. Conduct performance tuning and optimization of Axiom applications to ensure scalability, reliability, and efficiency. 7. Develop and maintain documentation, including technical specifications, user guides, and best practices. 8. Stay updated on Axiom platform updates, new features, and industry trends to ensure continuous improvement and innovation. 9. Participate in code reviews, quality assurance processes, and testing activities to ensure the delivery of high-quality solutions. 10. Mentor junior team members and provide guidance on Axiom development best practices. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
02/05/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a Axiom Developers - 2 days working onsite at Glasgow (Hybrid) will be remote for one of their public sector Clients based in the UK. IR35: This role is inside of IR35 Initial duration: 7 months Role and tasks Axiom Developers 1. Work closely with stakeholders to understand business requirements and translate them into technical solutions using Axiom. 2. Design, develop, and implement Axiom solutions, including data models, reports, dashboards, and workflows. 3. Customize Axiom configurations to meet specific business needs and requirements. 4. Collaborate with cross-functional teams to integrate Axiom with other systems and applications. 5. Provide technical expertise and support for Axiom applications, including troubleshooting, debugging, and resolving issues. 6. Conduct performance tuning and optimization of Axiom applications to ensure scalability, reliability, and efficiency. 7. Develop and maintain documentation, including technical specifications, user guides, and best practices. 8. Stay updated on Axiom platform updates, new features, and industry trends to ensure continuous improvement and innovation. 9. Participate in code reviews, quality assurance processes, and testing activities to ensure the delivery of high-quality solutions. 10. Mentor junior team members and provide guidance on Axiom development best practices. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
ECOM are partnered with an exciting software development company based in Manchester who are looking for a Head of Data Science. As the Head of Data Science, you will be at forefront of the technical and strategic vision in the analytics and data science domain. Your expertise and leadership experience in the data science domain will help influence and shape the future of data-driven products. Your day-to-day responsibilities will include: Leading the UK Data Science Team (8 Direct reports) Collaborate with the engineering and product practices. Team management, including recruitment, onboarding, and developing of top talent. Partner closely with C-Suite management to present project/product results Help drive end to end data science and implement AI/Machine Learning Ensuring that all data science deliverables meet the highest standards of quality, accuracy & reliability Leading the end-to-end process of model development Who You Are: Have a master's or PhD in Computer Science, Statistics, Physics, Machine Learning or related field. Proven track record of successfully leading Data/Machine Learning teams Experienced in building and deploying a variety of models. Excellent communication skills and collaboration skills with the ability to work with cross-functional teams. Ability to communicate effectively and explain technical/complex concepts to non-technical stakeholders Experienced in Python, SQL, Tensorflow and a cloud platform Our client is an exciting phase of their growth and as a Head of Data Science you will have the opportunity to put your stamp on an already established business during this phase of development. Operating with a hybrid business model, you'll be required to come into the Manchester office 2 days per week to collaborate with fellow colleagues. For your hard work you'll receive a very competitive salary of up to £130,000 per year, equity, private health insurance and much more. If you're interested in finding out more information, please apply through the link below and I'll contact you ASAP. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
02/05/2024
Full time
ECOM are partnered with an exciting software development company based in Manchester who are looking for a Head of Data Science. As the Head of Data Science, you will be at forefront of the technical and strategic vision in the analytics and data science domain. Your expertise and leadership experience in the data science domain will help influence and shape the future of data-driven products. Your day-to-day responsibilities will include: Leading the UK Data Science Team (8 Direct reports) Collaborate with the engineering and product practices. Team management, including recruitment, onboarding, and developing of top talent. Partner closely with C-Suite management to present project/product results Help drive end to end data science and implement AI/Machine Learning Ensuring that all data science deliverables meet the highest standards of quality, accuracy & reliability Leading the end-to-end process of model development Who You Are: Have a master's or PhD in Computer Science, Statistics, Physics, Machine Learning or related field. Proven track record of successfully leading Data/Machine Learning teams Experienced in building and deploying a variety of models. Excellent communication skills and collaboration skills with the ability to work with cross-functional teams. Ability to communicate effectively and explain technical/complex concepts to non-technical stakeholders Experienced in Python, SQL, Tensorflow and a cloud platform Our client is an exciting phase of their growth and as a Head of Data Science you will have the opportunity to put your stamp on an already established business during this phase of development. Operating with a hybrid business model, you'll be required to come into the Manchester office 2 days per week to collaborate with fellow colleagues. For your hard work you'll receive a very competitive salary of up to £130,000 per year, equity, private health insurance and much more. If you're interested in finding out more information, please apply through the link below and I'll contact you ASAP. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Global Enterprise Partners is currently looking for a Aligne ETRM Business Analyst for a 6 months project with our client. Please note that this is a remote opportunity! Position: Aligne Contractor Job Purpose: The Aligne Contractor will perform business analysis and execute change activities, this will include both project work and sustain and improvement enhancements. The person will work alongside Project Managers, developers, and other BAs to provide IT solutions and support to meet their business needs. Senior Business Analysis individual having strong expertise in Aligne ETRM with excellent domain knowledge of Gas Trading. Ability to understand complex requirement and design solution to meet the business requirement. Good understanding of Gas Capacity management will really help. Key accountabilities: Deep expertise on the Aligne (ETRM) application functionality, report writing and system configuration to meet business requirements. Understand and be able to consult on the Business processes supported by the Aligne application. IT Business analysis work on project, discretionary, operational items. This would include Business Analysis, Business Requirements Definition, Business Solution Design, Functional Specification & Acceptance Criteria, and Acceptance Test Plan and Management solutions for delivery of change projects and minor enhancements Applying available standards, methods and tools in an intelligent and effective way, and contributing to the companies' BA best practices. Producing a consistently high standard of documentation, both in a technical and a descriptive nature. Generating innovative approaches to existing problems or new opportunities in order to enhance results or maximise potential through researching potential solutions and innovative ideas. Follow and implement the Shell Information Risk Management policies and procedures Competencies & Qualifications: Ability to work in a fast-paced, demanding, rapidly changing environment Strong engagement skills, working with senior leaders on regular basis Need for strong team-working skills in a virtual environment Must have strong analytical aptitude and be able to analyse complex problems/requirements and be able to define functionally advanced IT solutions Job Experience Requirements: Expert knowledge of Aligne application, 5-8 years experience Ability to create complex PNL/MTM reports in the Aligne Reporter Takes a systematic and analytical approach to problem solving and pays close attention to detail Do you recognize yourself in the above and do you meet the requirements? Please reach out or call.
02/05/2024
Project-based
Global Enterprise Partners is currently looking for a Aligne ETRM Business Analyst for a 6 months project with our client. Please note that this is a remote opportunity! Position: Aligne Contractor Job Purpose: The Aligne Contractor will perform business analysis and execute change activities, this will include both project work and sustain and improvement enhancements. The person will work alongside Project Managers, developers, and other BAs to provide IT solutions and support to meet their business needs. Senior Business Analysis individual having strong expertise in Aligne ETRM with excellent domain knowledge of Gas Trading. Ability to understand complex requirement and design solution to meet the business requirement. Good understanding of Gas Capacity management will really help. Key accountabilities: Deep expertise on the Aligne (ETRM) application functionality, report writing and system configuration to meet business requirements. Understand and be able to consult on the Business processes supported by the Aligne application. IT Business analysis work on project, discretionary, operational items. This would include Business Analysis, Business Requirements Definition, Business Solution Design, Functional Specification & Acceptance Criteria, and Acceptance Test Plan and Management solutions for delivery of change projects and minor enhancements Applying available standards, methods and tools in an intelligent and effective way, and contributing to the companies' BA best practices. Producing a consistently high standard of documentation, both in a technical and a descriptive nature. Generating innovative approaches to existing problems or new opportunities in order to enhance results or maximise potential through researching potential solutions and innovative ideas. Follow and implement the Shell Information Risk Management policies and procedures Competencies & Qualifications: Ability to work in a fast-paced, demanding, rapidly changing environment Strong engagement skills, working with senior leaders on regular basis Need for strong team-working skills in a virtual environment Must have strong analytical aptitude and be able to analyse complex problems/requirements and be able to define functionally advanced IT solutions Job Experience Requirements: Expert knowledge of Aligne application, 5-8 years experience Ability to create complex PNL/MTM reports in the Aligne Reporter Takes a systematic and analytical approach to problem solving and pays close attention to detail Do you recognize yourself in the above and do you meet the requirements? Please reach out or call.
Global Enterprise Partners
Amsterdam, Noord-Holland
Global Enterprise Partners is currently looking for an Aligne Business Analyst for an opportunity in the Netherlands! Looking for a Senior Business Analysis individual having strong expertise in Aligne ETRM with excellent domain knowledge of Gas Trading. Ability to understand complex requirement and design solution to meet the business requirement. Good understanding of Gas Capacity management will really help. Key accountabilities: Deep expertise on the Aligne (ETRM) application functionality, report writing and system configuration to meet business requirements. Understand and be able to consult on the Business processes supported by the Aligne application. IT Business analysis work on project, discretionary, operational items. This would include Business Analysis, Business Requirements Definition, Business Solution Design, Functional Specification & Acceptance Criteria, and Acceptance Test Plan and Management solutions for delivery of change projects and minor enhancements Applying available standards, methods and tools in an intelligent and effective way, and contributing to Shell BA best practices. Producing a consistently high standard of documentation, both in a technical and a descriptive nature. Generating innovative approaches to existing problems or new opportunities in order to enhance results or maximise potential through researching potential solutions and innovative ideas. Follow and implement the Shell Information Risk Management policies and procedures Competencies & Qualifications: Ability to work in a fast-paced, demanding, rapidly changing environment Strong engagement skills, working with senior leaders on regular basis Need for strong team-working skills in a virtual environment Must have strong analytical aptitude and be able to analyse complex problems/requirements and be able to define functionally advanced IT solutions Job Experience Requirements: Expert knowledge of Aligne application, 5-8 years experience Ability to create complex PNL/MTM reports in the Aligne Reporter Takes a systematic and analytical approach to problem solving and pays close attention to detail Details Location: remote, infrequent travel to the Netherlands may be requested Start-date: ASAP Duration: 6 months Interested? Know someone who might be relevant? Send an email, attach an updated resume, and feel free to reach out to me directly. Looking forward to speaking to you!
02/05/2024
Project-based
Global Enterprise Partners is currently looking for an Aligne Business Analyst for an opportunity in the Netherlands! Looking for a Senior Business Analysis individual having strong expertise in Aligne ETRM with excellent domain knowledge of Gas Trading. Ability to understand complex requirement and design solution to meet the business requirement. Good understanding of Gas Capacity management will really help. Key accountabilities: Deep expertise on the Aligne (ETRM) application functionality, report writing and system configuration to meet business requirements. Understand and be able to consult on the Business processes supported by the Aligne application. IT Business analysis work on project, discretionary, operational items. This would include Business Analysis, Business Requirements Definition, Business Solution Design, Functional Specification & Acceptance Criteria, and Acceptance Test Plan and Management solutions for delivery of change projects and minor enhancements Applying available standards, methods and tools in an intelligent and effective way, and contributing to Shell BA best practices. Producing a consistently high standard of documentation, both in a technical and a descriptive nature. Generating innovative approaches to existing problems or new opportunities in order to enhance results or maximise potential through researching potential solutions and innovative ideas. Follow and implement the Shell Information Risk Management policies and procedures Competencies & Qualifications: Ability to work in a fast-paced, demanding, rapidly changing environment Strong engagement skills, working with senior leaders on regular basis Need for strong team-working skills in a virtual environment Must have strong analytical aptitude and be able to analyse complex problems/requirements and be able to define functionally advanced IT solutions Job Experience Requirements: Expert knowledge of Aligne application, 5-8 years experience Ability to create complex PNL/MTM reports in the Aligne Reporter Takes a systematic and analytical approach to problem solving and pays close attention to detail Details Location: remote, infrequent travel to the Netherlands may be requested Start-date: ASAP Duration: 6 months Interested? Know someone who might be relevant? Send an email, attach an updated resume, and feel free to reach out to me directly. Looking forward to speaking to you!
SAP S/4HANA Finance (RTR) Consultant - French Speaking - Hybrid: 50% Paris, France/50% Remote. Start 13th May 2024. 9 Month Contract. End Client. Our end client in Paris, France is looking for an SAP SAP S/4HANA Finance RTR (Record to Report) Consultant to work on their French S/4HANA Finance Template Roll-Out Deployment. Requirement . SAP S/4HANA Finance experience . SAP Record to Report experience . Fluent French Responsibilities . Execute an accelerated fit-to-template approach to local business validation of global template . Uncover local requirement gaps' to template, and validate through global design governance forum . Create and update solution design documentation . Complete local SAP configuration, and associated unit testing . Collaborate with local 3rd parties to complete interface designs . Create functional specifications for SAP custom extensions (Forms, Reports, Interfaces, Enhancements, UX and Workflow), and handover to global SAP Build partner to deliver . Collaborate and coordinate with global SAP Build partner, and local 3rd parties to facilitate SAP and 3rd Party build activities, and participate in functional unit testing . Support local data migration, and cutover activities . Support local testing activities, and defect triage/resolution . Support local OCM activities . Incident resolution during Hypercare, execute and embed support processes (eg monitoring) and support business adoption (eg Floorwalking)
02/05/2024
Project-based
SAP S/4HANA Finance (RTR) Consultant - French Speaking - Hybrid: 50% Paris, France/50% Remote. Start 13th May 2024. 9 Month Contract. End Client. Our end client in Paris, France is looking for an SAP SAP S/4HANA Finance RTR (Record to Report) Consultant to work on their French S/4HANA Finance Template Roll-Out Deployment. Requirement . SAP S/4HANA Finance experience . SAP Record to Report experience . Fluent French Responsibilities . Execute an accelerated fit-to-template approach to local business validation of global template . Uncover local requirement gaps' to template, and validate through global design governance forum . Create and update solution design documentation . Complete local SAP configuration, and associated unit testing . Collaborate with local 3rd parties to complete interface designs . Create functional specifications for SAP custom extensions (Forms, Reports, Interfaces, Enhancements, UX and Workflow), and handover to global SAP Build partner to deliver . Collaborate and coordinate with global SAP Build partner, and local 3rd parties to facilitate SAP and 3rd Party build activities, and participate in functional unit testing . Support local data migration, and cutover activities . Support local testing activities, and defect triage/resolution . Support local OCM activities . Incident resolution during Hypercare, execute and embed support processes (eg monitoring) and support business adoption (eg Floorwalking)
Computer Futures - London & S.E(Permanent and Contract)
I'm currently recruiting for an FPGA Design Engineer for a 6 month contract role. If you're interested Location: Thames Valley - First week on site then occasional visits when required IR35 : Outside Rate : £65 per hour Contract : 6 months Start date : ASAP My client are looking for an FPGA Design Engineer for a 6 month contract. They have some tight deadlines to meet in 2024 and need an engineer who has experience in DSP which is critical to their project. The client work on Xilinx based FPGA's programmed using VHDL. They do need some on site presence, initially you should be onsite to get up to speed and then work on a remote basis with occasional office visits when required. SKILLS FPGA Design - Xilinx RTL Development DSP FFT Implementation If you're interested please get in touch with an up to date CV! Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
02/05/2024
Project-based
I'm currently recruiting for an FPGA Design Engineer for a 6 month contract role. If you're interested Location: Thames Valley - First week on site then occasional visits when required IR35 : Outside Rate : £65 per hour Contract : 6 months Start date : ASAP My client are looking for an FPGA Design Engineer for a 6 month contract. They have some tight deadlines to meet in 2024 and need an engineer who has experience in DSP which is critical to their project. The client work on Xilinx based FPGA's programmed using VHDL. They do need some on site presence, initially you should be onsite to get up to speed and then work on a remote basis with occasional office visits when required. SKILLS FPGA Design - Xilinx RTL Development DSP FFT Implementation If you're interested please get in touch with an up to date CV! Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
Head of Business Solutions Up to £95k + Car Allowance + Bonus + Healthcare Leeds - Hybrid I am currently recruiting for a Head of Business Solutions for a global manufacturing organisation who are leaders in their field. Due to investment into a new ERP platform my client are looking to hire a Head of Business Solutions to take full ownership a group-wide IT transformation project. The role will be mostly remote but you will need to be flexible to travel to sites across the UK, this will be a minimum of 5 days per month but may require additional days. The role will suit someone who has a really strong understanding of manufacturing processes and process design and how IT Solutions support manufacturing organisations. Key Responsibilities Lead the team responsible for an large-scale IT transformation across the group. Lead the re-implementation and consolidation of the group's main ERP and business line applications. Manage and develop a robust help desk and process for evaluating, developing and testing IT systems, including 3rd party software solutions. Ensure adequate security and regulatory compliance of all business solutions. Partner directly with the group functions and Business Unit leadership teams to collaborate on transforming and developing systems. As part of the group IT leadership team contribute to the overall digital transformation of the group, through providing technical expertise and experience of leading transformation projects. Required Skills/Experience Experience in a transformation/change leadership capacity in a large scale organisation Operated in a similar role within a manufacturing, FMCG or similar sector Ability to manage stakeholders with a range of technical knowledge and understanding of business systems Significant project management experience in leading transformation IT change in a group (or similar) organisation Technical knowledge and expertise within relevant IT systems eg IFS, Power BI, Oracle, SQL Technical Expertise: A strong understanding of various business systems, such as ERP, MES, and supply chain management, is essential. Knowledge of relevant technologies, databases, and software applications used in manufacturing environments is also valuable. People leadership experience within a Matrix/Group organisation structure Proven capability to create and manage relationships with business and functional leaders Passionate change leader with knowledge and experience of behavioural and technical change management Experience of developing and delivering business process & system changes in in Matrix/group organisation structure If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
02/05/2024
Full time
Head of Business Solutions Up to £95k + Car Allowance + Bonus + Healthcare Leeds - Hybrid I am currently recruiting for a Head of Business Solutions for a global manufacturing organisation who are leaders in their field. Due to investment into a new ERP platform my client are looking to hire a Head of Business Solutions to take full ownership a group-wide IT transformation project. The role will be mostly remote but you will need to be flexible to travel to sites across the UK, this will be a minimum of 5 days per month but may require additional days. The role will suit someone who has a really strong understanding of manufacturing processes and process design and how IT Solutions support manufacturing organisations. Key Responsibilities Lead the team responsible for an large-scale IT transformation across the group. Lead the re-implementation and consolidation of the group's main ERP and business line applications. Manage and develop a robust help desk and process for evaluating, developing and testing IT systems, including 3rd party software solutions. Ensure adequate security and regulatory compliance of all business solutions. Partner directly with the group functions and Business Unit leadership teams to collaborate on transforming and developing systems. As part of the group IT leadership team contribute to the overall digital transformation of the group, through providing technical expertise and experience of leading transformation projects. Required Skills/Experience Experience in a transformation/change leadership capacity in a large scale organisation Operated in a similar role within a manufacturing, FMCG or similar sector Ability to manage stakeholders with a range of technical knowledge and understanding of business systems Significant project management experience in leading transformation IT change in a group (or similar) organisation Technical knowledge and expertise within relevant IT systems eg IFS, Power BI, Oracle, SQL Technical Expertise: A strong understanding of various business systems, such as ERP, MES, and supply chain management, is essential. Knowledge of relevant technologies, databases, and software applications used in manufacturing environments is also valuable. People leadership experience within a Matrix/Group organisation structure Proven capability to create and manage relationships with business and functional leaders Passionate change leader with knowledge and experience of behavioural and technical change management Experience of developing and delivering business process & system changes in in Matrix/group organisation structure If this role would be of interest, then please apply to this advert and I will be in contact to give you more detail. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Junior Sales Representative Based in Stratford-upon-Avon. 5 days on the office £25k base + uncapped bonus Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers. Off the back of continued success, they are growing the revenue side of the company across their main sites in the UK, US, Canada and Australia. If you have strong customer service or retail sales experience and motivated to earn money for the harder you work, or are looking for the next challenging career move, this might be right opportunity for you! Role and Responsibilities: Sitting in their Revenue team, you will be building on the company's success to date, and creating opportunities for further growth. Contact potential clients through cold calls, emails and LinkedIn Qualify leads from campaigns Identify and qualify client needs and challenges Build relationships with potential customers Proactively seek new business opportunities Set up meetings between prospective clients and Account Executives Partner with Account Executives on strategic prospecting Key Skills and Experience: Strong customer service or some basic sales experience Excellent verbal and written communication skills Good level of confidence to speak with business level executives and managers Strong ambition, drive and motivation Intermediate computer skills, using sales tracking systems and other tool Package: £25k base + uncapped commission Training and development programs with excellent career pathways If this opportunity sounds exciting and to be a good fit for you, Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
02/05/2024
Full time
Junior Sales Representative Based in Stratford-upon-Avon. 5 days on the office £25k base + uncapped bonus Lorien are proud to be partnered with a fast-growing SaaS scale-up, revolutionising supply chain ecosystems and increasing revenue for their customers. Off the back of continued success, they are growing the revenue side of the company across their main sites in the UK, US, Canada and Australia. If you have strong customer service or retail sales experience and motivated to earn money for the harder you work, or are looking for the next challenging career move, this might be right opportunity for you! Role and Responsibilities: Sitting in their Revenue team, you will be building on the company's success to date, and creating opportunities for further growth. Contact potential clients through cold calls, emails and LinkedIn Qualify leads from campaigns Identify and qualify client needs and challenges Build relationships with potential customers Proactively seek new business opportunities Set up meetings between prospective clients and Account Executives Partner with Account Executives on strategic prospecting Key Skills and Experience: Strong customer service or some basic sales experience Excellent verbal and written communication skills Good level of confidence to speak with business level executives and managers Strong ambition, drive and motivation Intermediate computer skills, using sales tracking systems and other tool Package: £25k base + uncapped commission Training and development programs with excellent career pathways If this opportunity sounds exciting and to be a good fit for you, Please apply with your most recent updated CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Platform Engineering Lead About Us: Join a leading end-user (this is not a consulting/solutions role) driving innovation in application automation and DevOps. We are seeking a Platform Engineering Lead to spearhead their platform initiatives and shape the future of our technology landscape. Although a long-established, recognised brand this business are early in their transition to cloud and automation so there is a real opportunity to influence their technology roadmap! Role Overview: As a Platform Engineering Lead, you will leverage your expertise in platform engineering, integration and automation, particularly with Power Platform and Power Apps, to architect and implement cutting-edge solutions. You will lead a team of technical professionals, collaborate with stakeholders, and manage third-party suppliers to drive operational excellence and innovation. In time we expect this team to grow but in the short-term there will be elements of technical, hands-on work but mainly 3rd party supplier management. Experience Required: Extensive experience in platform engineering, with a focus on Power Platform and Power Apps. Development skills and experience with related technologies. Leadership capabilities with a track record of driving cross-functional initiatives. Experience in supplier management and stakeholder engagement. Passion for innovation and a proactive approach to technology adoption. Familiarity with low code and process automation platforms such as Power Platform & Nintex. General Duties & Responsibilities: Drive excellence through effective use of platforms and technologies. Understand and document business requirements, translating them into actionable plans. Collaborate with stakeholders to ensure alignment with business objectives. Coordinate internal and external resources for project execution. Develop and deliver training and support to enhance user experience. Maintain confidentiality with sensitive data/information. Support other team members during resource-intensive project phases. Specific Duties & Responsibilities: Lead technical changes and platform support for the engineering systems team. Manage Servers, databases, and resources required for platform delivery. Progress upgrades, maintenance work, and technical changes to platforms. If you're ready to take on an exciting challenge and drive innovation in platform engineering, we want to hear from you. Apply now to join our team and make a difference in our technology journey! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
02/05/2024
Full time
Platform Engineering Lead About Us: Join a leading end-user (this is not a consulting/solutions role) driving innovation in application automation and DevOps. We are seeking a Platform Engineering Lead to spearhead their platform initiatives and shape the future of our technology landscape. Although a long-established, recognised brand this business are early in their transition to cloud and automation so there is a real opportunity to influence their technology roadmap! Role Overview: As a Platform Engineering Lead, you will leverage your expertise in platform engineering, integration and automation, particularly with Power Platform and Power Apps, to architect and implement cutting-edge solutions. You will lead a team of technical professionals, collaborate with stakeholders, and manage third-party suppliers to drive operational excellence and innovation. In time we expect this team to grow but in the short-term there will be elements of technical, hands-on work but mainly 3rd party supplier management. Experience Required: Extensive experience in platform engineering, with a focus on Power Platform and Power Apps. Development skills and experience with related technologies. Leadership capabilities with a track record of driving cross-functional initiatives. Experience in supplier management and stakeholder engagement. Passion for innovation and a proactive approach to technology adoption. Familiarity with low code and process automation platforms such as Power Platform & Nintex. General Duties & Responsibilities: Drive excellence through effective use of platforms and technologies. Understand and document business requirements, translating them into actionable plans. Collaborate with stakeholders to ensure alignment with business objectives. Coordinate internal and external resources for project execution. Develop and deliver training and support to enhance user experience. Maintain confidentiality with sensitive data/information. Support other team members during resource-intensive project phases. Specific Duties & Responsibilities: Lead technical changes and platform support for the engineering systems team. Manage Servers, databases, and resources required for platform delivery. Progress upgrades, maintenance work, and technical changes to platforms. If you're ready to take on an exciting challenge and drive innovation in platform engineering, we want to hear from you. Apply now to join our team and make a difference in our technology journey! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Platform Engineering Lead About Us: Join a leading end-user (this is not a consulting/solutions role) driving innovation in application automation and DevOps. We are seeking a Platform Engineering Lead to spearhead their platform initiatives and shape the future of our technology landscape. Although a long-established, recognised brand this business are early in their transition to cloud and automation so there is a real opportunity to influence their technology road map! Role Overview: As a Platform Engineering Lead, you will leverage your expertise in platform engineering, integration and automation, particularly with Power Platform and Power Apps, to architect and implement cutting-edge solutions. You will lead a team of technical professionals, collaborate with stakeholders, and manage third-party suppliers to drive operational excellence and innovation. In time we expect this team to grow but in the short-term there will be elements of technical, hands-on work but mainly 3rd party supplier management. Experience Required: Extensive experience in platform engineering, with a focus on Power Platform and Power Apps. Development skills and experience with related technologies. Leadership capabilities with a track record of driving cross-functional initiatives. Experience in supplier management and stakeholder engagement. Passion for innovation and a proactive approach to technology adoption. Familiarity with low code and process automation platforms such as Power Platform & Nintex. General Duties & Responsibilities: Drive excellence through effective use of platforms and technologies. Understand and document business requirements, translating them into actionable plans. Collaborate with stakeholders to ensure alignment with business objectives. Coordinate internal and external resources for project execution. Develop and deliver training and support to enhance user experience. Maintain confidentiality with sensitive data/information. Support other team members during resource-intensive project phases. Specific Duties & Responsibilities: Lead technical changes and platform support for the engineering systems team. Manage Servers, databases, and resources required for platform delivery. Progress upgrades, maintenance work, and technical changes to platforms. If you're ready to take on an exciting challenge and drive innovation in platform engineering, we want to hear from you. Apply now to join our team and make a difference in our technology journey! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
02/05/2024
Full time
Platform Engineering Lead About Us: Join a leading end-user (this is not a consulting/solutions role) driving innovation in application automation and DevOps. We are seeking a Platform Engineering Lead to spearhead their platform initiatives and shape the future of our technology landscape. Although a long-established, recognised brand this business are early in their transition to cloud and automation so there is a real opportunity to influence their technology road map! Role Overview: As a Platform Engineering Lead, you will leverage your expertise in platform engineering, integration and automation, particularly with Power Platform and Power Apps, to architect and implement cutting-edge solutions. You will lead a team of technical professionals, collaborate with stakeholders, and manage third-party suppliers to drive operational excellence and innovation. In time we expect this team to grow but in the short-term there will be elements of technical, hands-on work but mainly 3rd party supplier management. Experience Required: Extensive experience in platform engineering, with a focus on Power Platform and Power Apps. Development skills and experience with related technologies. Leadership capabilities with a track record of driving cross-functional initiatives. Experience in supplier management and stakeholder engagement. Passion for innovation and a proactive approach to technology adoption. Familiarity with low code and process automation platforms such as Power Platform & Nintex. General Duties & Responsibilities: Drive excellence through effective use of platforms and technologies. Understand and document business requirements, translating them into actionable plans. Collaborate with stakeholders to ensure alignment with business objectives. Coordinate internal and external resources for project execution. Develop and deliver training and support to enhance user experience. Maintain confidentiality with sensitive data/information. Support other team members during resource-intensive project phases. Specific Duties & Responsibilities: Lead technical changes and platform support for the engineering systems team. Manage Servers, databases, and resources required for platform delivery. Progress upgrades, maintenance work, and technical changes to platforms. If you're ready to take on an exciting challenge and drive innovation in platform engineering, we want to hear from you. Apply now to join our team and make a difference in our technology journey! Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Computer Futures - London & S.E(Permanent and Contract)
Contract Role: CDL Developer/Analyst Location: UK (required to travel across multiple UK locations) Length: 6 months Day Rate: Negotiable IR35: Outside We are looking for a CDL Developer/Analyst to work with one of our clients - working with CDL Strata. This Role requires travel across multiple UK locations but this can be negotiated for the right skill set. 2-3 days/week travelling on-site. You will be joining a programme of work as the subject matter expert -this will involves migrating to CDL Strata. Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
02/05/2024
Project-based
Contract Role: CDL Developer/Analyst Location: UK (required to travel across multiple UK locations) Length: 6 months Day Rate: Negotiable IR35: Outside We are looking for a CDL Developer/Analyst to work with one of our clients - working with CDL Strata. This Role requires travel across multiple UK locations but this can be negotiated for the right skill set. 2-3 days/week travelling on-site. You will be joining a programme of work as the subject matter expert -this will involves migrating to CDL Strata. Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
ServiceNow Consultant (ITOM OR ITAM) - Permanent - UK Remote - up to £90k Base salary + Bonus & Benefits We need an experienced ServiceNow Consultant with experience of ITOM and/or ITAM modules for a permanent role, remote working in the UK. You will support our clients customers in their ITAM and/or ITOM processes within their ServiceNow platform. You will do this both at strategic/technical level, by thinking along about the best way of implementing ITAM and/or ITOM in complex infrastructures and the ServiceNow platform, and in the day-to-day advice and practical support in the field of technical solutions to support an ITAM/ITOM policy. You'll be aware of every conceivable aspect that plays a role, from security to stakeholder management, from the necessary preconditions for collecting the right data within the ServiceNow Platform to the practical thinking about, collaboration on and realisation of discovery (ITOM). You will be supported by an established ServiceNow Team, technical and business consultants and the project and service managers who will provide you with the necessary additional knowledge and information to do your job optimally. You will be part of a strong team that assists the client in achieving its strategic ITAM.& ITOM objectives. Ideally you will have extensive experience with the ServiceNow Platform, have experience in corporate IT services and complex enterprise IT environments, Experience implementing ServiceNow ITOM or similar discovery tooling and/or ITOM (Discovery) experience. Experience setting up integrations with technologies such as Operating Systems, Virtualisation, Databases, Clustered Applications, Network Devices and Storage as well as experience with Cloud providers such as Microsoft Azure, Amazon Web Services, IBM Cloud, VMware Cloud and Google Cloud Platform. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
02/05/2024
Full time
ServiceNow Consultant (ITOM OR ITAM) - Permanent - UK Remote - up to £90k Base salary + Bonus & Benefits We need an experienced ServiceNow Consultant with experience of ITOM and/or ITAM modules for a permanent role, remote working in the UK. You will support our clients customers in their ITAM and/or ITOM processes within their ServiceNow platform. You will do this both at strategic/technical level, by thinking along about the best way of implementing ITAM and/or ITOM in complex infrastructures and the ServiceNow platform, and in the day-to-day advice and practical support in the field of technical solutions to support an ITAM/ITOM policy. You'll be aware of every conceivable aspect that plays a role, from security to stakeholder management, from the necessary preconditions for collecting the right data within the ServiceNow Platform to the practical thinking about, collaboration on and realisation of discovery (ITOM). You will be supported by an established ServiceNow Team, technical and business consultants and the project and service managers who will provide you with the necessary additional knowledge and information to do your job optimally. You will be part of a strong team that assists the client in achieving its strategic ITAM.& ITOM objectives. Ideally you will have extensive experience with the ServiceNow Platform, have experience in corporate IT services and complex enterprise IT environments, Experience implementing ServiceNow ITOM or similar discovery tooling and/or ITOM (Discovery) experience. Experience setting up integrations with technologies such as Operating Systems, Virtualisation, Databases, Clustered Applications, Network Devices and Storage as well as experience with Cloud providers such as Microsoft Azure, Amazon Web Services, IBM Cloud, VMware Cloud and Google Cloud Platform. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
02/05/2024
Full time
2nd Line Support Engineer - Cloud - Office 365 - SC Cleared - Wool, Dorset (RL7380) Location: Wool, Dorset Salary: Upto £37,000 (DOE) + Benefits Start Date: ASAP Please note this role unfortunately does not offer sponsorship. The Company Our client empowers people to create sustainable value with the clever use of technology. They are proud to be one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365 and Microsoft 365. Their deep expertise has led to a long track record of success delivering transformational IT services and solutions for their customers. The Role Our client is seeking an experienced 2nd Line Support Engineer. This position is perfect for someone seeking a challenging role with ample opportunity for career growth. The role will suit an experienced 2nd Line Support Engineer residing in the UK. You've been in this or similar role previously and have developed strong analytical and technical skills, having hands on experience in IT industry. This means working with latest technologies and supporting users is something you'll look forward to. You should be eligible for SC clearance. You will be mainly responsible for: Taking ownership and managing tickets through resolution or escalation is something you know all too well. Meeting your SLAs ( Service Level Agreements ) - troubleshooting, maintaining, and supporting a wide range of systems is just as important to you as answering queries and complaints. Taking ownership of your tickets, you're constantly involved in collaboration with the rest of the teams, ensuring personal and team objectives are achieved and providing further guidance when necessary. Upskilling yourself by gaining relevant qualifications and accreditations to further develop your skills. Understanding the importance of problem ownership and client success and aiming for top rated client feedback, providing high quality services. Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism. Ensuring quality delivery when working at any of their client sites and enjoy working it, all at the same time. Technical Skills: These are some of your areas of expertise and where you will be able to showcase your IT skills: Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV/VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (Routers, Switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP Switches, Routers and Firewalls Citrix ( XenApp/XenDesktop) Formal IT qualification, ideally MCSE/MCITP or multiple MCPs massively advantageous Sharepoint 2010/2013 To apply for this 2nd Line Support Engineer permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.
02/05/2024
Project-based
Billing Specialist Full time - Contract - 6 months rolling contract - Hybrid (3 days in the office) Reading, Berks Is this the role for you? Are you looking for a new role within the Reading area? Do you have experience in billing, ideally within the Tech or IT sector? Are you available immediately or at short notice? If so, this could be a great role for you. What you will do: Reporting to the Billing Operations Manager, you will ensure Billing delivery excellence particularly focusing on the implementation of efficient payments via portals with an emphasis on delivering positive customer experience. You support peers, leaders, sales, and other key stakeholders in delivering billing efficacy. You will be one of the main points of back-up for the Billing Manager and typically work on the more complex billing opportunities, and complications within automated and portal payment systems. Manage customer requests related to portals Refine and document end to end process and identify efficiencies for portal registrations. Partner with IT to drive system and process improvements Identify opportunities and improvements to deliver on process automation goals Collaborate with internal stakeholders Partner with Sales and AR to resolve billing and collections issues; Deliver on other priorities as assigned to execute on the Billing mandate. What you will need: Minimum 3+ years of experience in a billing function ideally within a tech or IT company Extensive experience of managing complex and varied relationships with third party portals Good reporting skills which include expertise on Excel Knowledge of invoicing and collections processes and best practices and is viewed as a trusted advisor to the Senior Opentext Sales Organization. Applies expertise to multiple ASP A customer focused, problem solving mindset Ability to work as part of a team to contribute subject matter expertise in support of a successful outcome. Experience in delivering high quality guidance against challenging timelines. Excellent attention to detail and analytical ability. What you will get in return: In return, my client will offer a friendly and supportive working environment based in an amazing office, and the opportunity to work with a team of professionals where you will continue to grow in experience. For the right person, this could become a permanent role. The company work on a hybrid basis with 3 days onsite. They provide parking and also operate a shuttle bus from Reading station should you wish to commute by train. Work with Crone Corkill Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level. We know finding your dream job isn't always easy, but it's worth it. We recruit in these pillars, across a host of industries. Business Support HR, Marketing IT Finance & Banking We're genuine in our drive to help you find a job that suits your needs, skills, and experience.