Salesforce Delivery Director: An award winning, Salesforce Summit partner are seeking a Delivery Director to oversee the successful delivery of multiple Salesforce projects. Established in early 2020, this consultancy have already grown to 200+ people and are renowned for their industry expertise and diverse hiring strategy. You will be responsible for leading a team of 8-10 project/programme managers, having oversight of the portfolio of projects, as well as mentoring the team. You will act as a trusted advisor to clients and ensure all projects are delivered in budget, to scope and on time at a high quality. As a new business, you will play a role in defining processes and delivery methodologies, as well as recognising opportunities to strengthen relationships and increase revenue streams. You can perform this role from anywhere in the UK - some of the team prefer to go to their London office weekly, whereas others visit less frequently (circa 1/month). It's completely up to you! The successful applicant will be expected to have: 5+ years experience delivering large scale, complex IT projects. Previously worked in a consulting environment - preferable for a global system integrator. Managed budgets in excess of £2m (portfolio of projects to exceed £4m+ annual revenue). Experience working on Salesforce or CRM projects (highly desirable). Delivered projects in the telecommunications, energy/utilities or financial services sectors (highly desirable). Role : Salesforce Delivery Director Location : Hybrid - London & remote. Salary : £110,000 - £130,000 + bonus For immediate consideration, please send your CV to the details provided and Zak Harvey will be in touch shortly. Lawrence Harvey are one of the leading technology recruitment specialists in the UK. As highly competent consultants, we are consistently building on the excellent reputation that we have already established in tech recruitment. We work in partnership with our clients and candidates building a relationship through understanding so we can ensure we are always delivering to their needs. Lawrence Harvey is acting as an Employment Business in regards to this position.
03/05/2024
Full time
Salesforce Delivery Director: An award winning, Salesforce Summit partner are seeking a Delivery Director to oversee the successful delivery of multiple Salesforce projects. Established in early 2020, this consultancy have already grown to 200+ people and are renowned for their industry expertise and diverse hiring strategy. You will be responsible for leading a team of 8-10 project/programme managers, having oversight of the portfolio of projects, as well as mentoring the team. You will act as a trusted advisor to clients and ensure all projects are delivered in budget, to scope and on time at a high quality. As a new business, you will play a role in defining processes and delivery methodologies, as well as recognising opportunities to strengthen relationships and increase revenue streams. You can perform this role from anywhere in the UK - some of the team prefer to go to their London office weekly, whereas others visit less frequently (circa 1/month). It's completely up to you! The successful applicant will be expected to have: 5+ years experience delivering large scale, complex IT projects. Previously worked in a consulting environment - preferable for a global system integrator. Managed budgets in excess of £2m (portfolio of projects to exceed £4m+ annual revenue). Experience working on Salesforce or CRM projects (highly desirable). Delivered projects in the telecommunications, energy/utilities or financial services sectors (highly desirable). Role : Salesforce Delivery Director Location : Hybrid - London & remote. Salary : £110,000 - £130,000 + bonus For immediate consideration, please send your CV to the details provided and Zak Harvey will be in touch shortly. Lawrence Harvey are one of the leading technology recruitment specialists in the UK. As highly competent consultants, we are consistently building on the excellent reputation that we have already established in tech recruitment. We work in partnership with our clients and candidates building a relationship through understanding so we can ensure we are always delivering to their needs. Lawrence Harvey is acting as an Employment Business in regards to this position.
Head of BI - SSIS, SSRS, SQL Server, CRM Do you want to work for a business that is truly making a difference to peoples lives? A healthcare charity are looking for a new head of database development and BI, to lead their BI function whilst developing, delivering and leveraging their 2 CRM systems. Acting as a Project manager for system upgrades, data warehouse deliveries etc. Key Responsibilities - Create annual database and BI operating plans, taking responsibility for the annual budget and plan for the database and BI function. - Develop, implement and review data platform strategy, including potential migration to cloud-based solutions like Microsoft Azure, etc. - Line-manage Database developer & BI analyst roles and CRM training specialist - Be a key member of the digital transformation group. - Oversee Database administration. - Ensure continued availability of the data systems - Oversee, challenge and sign off new business requirements relating to changes in the CRM systems and data warehouses. - Revising the suitability of the data warehouse and its associated data model, refining the design of the data models where required. - Liaise with CRM/SQL vendors. - Ensure all datasets have appropriate levels of data governance and maintain up-to date knowledge of GDPR and legislation. - Oversee the management of CRM/BI/Data warehouse issues. - Be the key contact for database queries. - Optimise use of SQL, SSIS,SSRS, Microsoft Visual Studio, etc Essential Skills - Degree educated (or equivalent experience) in a relevant field - Advanced knowledge of SQL, including building complex queries and administrative scripts - Data validation and manipulation techniques using SQL, Visual Basic (including Excel macros, linked workbooks and pivot tables) - Experience in programming languages commonly used for data analysis, such as Python, R or Scala. - Advanced knowledge of ETL tools such as SSIS, SSRS MS Visual Studio, SQL Server 2008R2 and 2017, stored procedures, and the associated implementation of automations. - Strong requirements specification and documentations skills and project management experience. - Knowledge of current and evolving tends in data and information management. - Excellent communication and interpersonal skills with the ability to provide and receive complex and often sensitive information. - Professional, confident approach able to engage with colleagues at all levels. Head of data/Data warehouse/Database Administrator/Database Administration/DBA/CRM/Salesforce
03/05/2024
Full time
Head of BI - SSIS, SSRS, SQL Server, CRM Do you want to work for a business that is truly making a difference to peoples lives? A healthcare charity are looking for a new head of database development and BI, to lead their BI function whilst developing, delivering and leveraging their 2 CRM systems. Acting as a Project manager for system upgrades, data warehouse deliveries etc. Key Responsibilities - Create annual database and BI operating plans, taking responsibility for the annual budget and plan for the database and BI function. - Develop, implement and review data platform strategy, including potential migration to cloud-based solutions like Microsoft Azure, etc. - Line-manage Database developer & BI analyst roles and CRM training specialist - Be a key member of the digital transformation group. - Oversee Database administration. - Ensure continued availability of the data systems - Oversee, challenge and sign off new business requirements relating to changes in the CRM systems and data warehouses. - Revising the suitability of the data warehouse and its associated data model, refining the design of the data models where required. - Liaise with CRM/SQL vendors. - Ensure all datasets have appropriate levels of data governance and maintain up-to date knowledge of GDPR and legislation. - Oversee the management of CRM/BI/Data warehouse issues. - Be the key contact for database queries. - Optimise use of SQL, SSIS,SSRS, Microsoft Visual Studio, etc Essential Skills - Degree educated (or equivalent experience) in a relevant field - Advanced knowledge of SQL, including building complex queries and administrative scripts - Data validation and manipulation techniques using SQL, Visual Basic (including Excel macros, linked workbooks and pivot tables) - Experience in programming languages commonly used for data analysis, such as Python, R or Scala. - Advanced knowledge of ETL tools such as SSIS, SSRS MS Visual Studio, SQL Server 2008R2 and 2017, stored procedures, and the associated implementation of automations. - Strong requirements specification and documentations skills and project management experience. - Knowledge of current and evolving tends in data and information management. - Excellent communication and interpersonal skills with the ability to provide and receive complex and often sensitive information. - Professional, confident approach able to engage with colleagues at all levels. Head of data/Data warehouse/Database Administrator/Database Administration/DBA/CRM/Salesforce
ARM (Advanced Resource Managers)
Bordon, Hampshire
A expanding airside client of ours who specialise is delivering turnkey projects to civil and defence airports and Civil Aviation Authorities worldwide. They are currently looking for a Project Manager to join the team and report directly into the Projects & Commercial Director. In the role you will be responsible for the non-technical aspects relating to the running of projects in order to effectively coordinate all contractual issues, Interoperation of engineering drawings to fault find & identify spare parts required. Your responsibilities will include: * Ensure that all contractual documentation is provided in accordance with the contract, in order to maintain quality of service at all times. * Ensure that all project management documentation is kept up to date and maintained in order to sustain quality of service at all times and frequent reporting to the Commercial and Projects Director. * Prepare, Deliver and Chair Project Meetings, working with the Project Engineer to produce Agendas, Presentations, Documents for discussion, Actions and Minutes as required. * Liaise with the Office Administrator in raising Purchase Orders for the necessary equipment. * Provision of all information to enable Sales Invoices to be raised. * Production of all schedules and documentation, including MIR Documents, Field Services Planning Documents and initiation of any amendments to the Scope of Supply in a timely manner. What they are looking for. * Project Management or Co-ordinating experience is essential. * Experience with Construction Design Management Regulations * Ability to exercise skill & judgement to immediate and medium-term contractual problems. * Preferred certification in project management methodologies (PRINCE2, APM, PMI, CSM, IAPM) demonstrating a strong foundation in project management principles and best practices. Other relevant information * It is the responsibility of the individual to ensure that all appropriate steps are taken to facilitate travel (With notice) anywhere in the world which means that passports and vaccinations etc. should always be up to date. * This position is offered subject to security clearance via Disclosure Scotland. * Applicants must have eligibility to live and work in the UK. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
03/05/2024
Full time
A expanding airside client of ours who specialise is delivering turnkey projects to civil and defence airports and Civil Aviation Authorities worldwide. They are currently looking for a Project Manager to join the team and report directly into the Projects & Commercial Director. In the role you will be responsible for the non-technical aspects relating to the running of projects in order to effectively coordinate all contractual issues, Interoperation of engineering drawings to fault find & identify spare parts required. Your responsibilities will include: * Ensure that all contractual documentation is provided in accordance with the contract, in order to maintain quality of service at all times. * Ensure that all project management documentation is kept up to date and maintained in order to sustain quality of service at all times and frequent reporting to the Commercial and Projects Director. * Prepare, Deliver and Chair Project Meetings, working with the Project Engineer to produce Agendas, Presentations, Documents for discussion, Actions and Minutes as required. * Liaise with the Office Administrator in raising Purchase Orders for the necessary equipment. * Provision of all information to enable Sales Invoices to be raised. * Production of all schedules and documentation, including MIR Documents, Field Services Planning Documents and initiation of any amendments to the Scope of Supply in a timely manner. What they are looking for. * Project Management or Co-ordinating experience is essential. * Experience with Construction Design Management Regulations * Ability to exercise skill & judgement to immediate and medium-term contractual problems. * Preferred certification in project management methodologies (PRINCE2, APM, PMI, CSM, IAPM) demonstrating a strong foundation in project management principles and best practices. Other relevant information * It is the responsibility of the individual to ensure that all appropriate steps are taken to facilitate travel (With notice) anywhere in the world which means that passports and vaccinations etc. should always be up to date. * This position is offered subject to security clearance via Disclosure Scotland. * Applicants must have eligibility to live and work in the UK. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Senior Systems Engineer - Inside IR35 - DOORS - Integration - Software Systems - Hybrid - 2 days WFH This role applies systems engineering processes and skills to systematically convert customer requirements into total systems solutions that acknowledge technical, schedule and cost constraints. Responsible for systems planning, system and lower level requirements development, system design, analyses and trade studies, hardware/software design oversight, system integration, system level test oversight, and subcontractor technical oversight. Provide input and support for project risk management activities. Essential Job Duties and Responsibilities: Requirements analysis, capture and decomposition on large integration projects. This will naturally involve customer engagement/workshops and provide/manage compliancy status with all internal/external stakeholders Technical leadership and responsibility in the analysis and design of cost-effective system solutions, to agreed timescales and budgets and to a high standard of engineering Create, analyses and document solutions traceable to the customer, business and solution requirements in accordance with processes and system engineering methodologies. This involves generating system architecture designs, functional designs, interfaces specifications, statements of work, integration and test strategies and any relevant systems engineering artefacts Lead the integration, verification, validation, and qualification planning and definition activities, and lead and participate in those activities as required Produce detailed Systems Engineering estimates and technical specifications (SOW) for proposals and budgeting purposes Provide input regarding systems engineering tasks to project planners and plans Work collaboratively with other management and engineering disciplines to ensure project objectives are met Prepare and present systems proposals to customers and provide technical support to sales and marketing activity Report to management on Systems Engineering performance against specification, budget, timescale and quality requirements, to identify deviations from plan and carry out corrective action Evaluate design, development and integration executed by subcontractors against requirements Participate in formal meetings with customers and subcontractors and to travel to customers' sites to perform or supervise activities Keep up to date on the latest developments in systems engineering, computers, microprocessors, communications systems and software techniques relevant to the company's operation Develop and promote quality engineering practices in the department and support Systems Engineering process improvement projects and promotion of quality engineering practices in the department Train, coach and mentor less-experienced members of the department in order to foster their career development Travel domestically or internationally as required to meet the needs of any given project Comply with values and adherence to all company policy and procedures. Comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them. Minimum Job Requirements: Skills knowledge and experience: Essential: Demonstrable experience in: o requirements analysis preferably using a formal requirements management tool o system definition, design and control o solution integration, verification and validation o systems engineering methodologies Proven track record of providing technical expertise on complex integration projects Stakeholder/customer management experience Aware of software development best practice and able to apply standards and procedures effectively Ability to create high quality documentation and presentation skills Desirable: Experience in ticketing and automated fare collection, or similar applications involving large networks of unattended/passenger-operated devices Demonstrable knowledge of implementing the certification requirements of systems and devices in accordance to Payment Card Industry (PCI) standards Experience of requirements management, ideally using the DOORS product Tool driven system design using UML and Enterprise Architect or another structured methodology Implementation and deployment knowledge from Windows and UNIX environments Knowledge of financial and regulatory practices within business. Education and qualifications Essential: Engineering Degree in relevant discipline or equivalent qualification/experience Demonstrable and solid experience as a system engineer on complex integration projects Desirable: Master's Degree in a relevant discipline or equivalent qualification/experience INCOSE certification ITIL certification
03/05/2024
Project-based
Senior Systems Engineer - Inside IR35 - DOORS - Integration - Software Systems - Hybrid - 2 days WFH This role applies systems engineering processes and skills to systematically convert customer requirements into total systems solutions that acknowledge technical, schedule and cost constraints. Responsible for systems planning, system and lower level requirements development, system design, analyses and trade studies, hardware/software design oversight, system integration, system level test oversight, and subcontractor technical oversight. Provide input and support for project risk management activities. Essential Job Duties and Responsibilities: Requirements analysis, capture and decomposition on large integration projects. This will naturally involve customer engagement/workshops and provide/manage compliancy status with all internal/external stakeholders Technical leadership and responsibility in the analysis and design of cost-effective system solutions, to agreed timescales and budgets and to a high standard of engineering Create, analyses and document solutions traceable to the customer, business and solution requirements in accordance with processes and system engineering methodologies. This involves generating system architecture designs, functional designs, interfaces specifications, statements of work, integration and test strategies and any relevant systems engineering artefacts Lead the integration, verification, validation, and qualification planning and definition activities, and lead and participate in those activities as required Produce detailed Systems Engineering estimates and technical specifications (SOW) for proposals and budgeting purposes Provide input regarding systems engineering tasks to project planners and plans Work collaboratively with other management and engineering disciplines to ensure project objectives are met Prepare and present systems proposals to customers and provide technical support to sales and marketing activity Report to management on Systems Engineering performance against specification, budget, timescale and quality requirements, to identify deviations from plan and carry out corrective action Evaluate design, development and integration executed by subcontractors against requirements Participate in formal meetings with customers and subcontractors and to travel to customers' sites to perform or supervise activities Keep up to date on the latest developments in systems engineering, computers, microprocessors, communications systems and software techniques relevant to the company's operation Develop and promote quality engineering practices in the department and support Systems Engineering process improvement projects and promotion of quality engineering practices in the department Train, coach and mentor less-experienced members of the department in order to foster their career development Travel domestically or internationally as required to meet the needs of any given project Comply with values and adherence to all company policy and procedures. Comply with the code of conduct, quality, security and occupational health, safety and environmental policies and procedures. In addition to the duties and responsibilities listed, the job holder is required to perform other duties assigned by their manager from time-to-time, as may be reasonably required of them. Minimum Job Requirements: Skills knowledge and experience: Essential: Demonstrable experience in: o requirements analysis preferably using a formal requirements management tool o system definition, design and control o solution integration, verification and validation o systems engineering methodologies Proven track record of providing technical expertise on complex integration projects Stakeholder/customer management experience Aware of software development best practice and able to apply standards and procedures effectively Ability to create high quality documentation and presentation skills Desirable: Experience in ticketing and automated fare collection, or similar applications involving large networks of unattended/passenger-operated devices Demonstrable knowledge of implementing the certification requirements of systems and devices in accordance to Payment Card Industry (PCI) standards Experience of requirements management, ideally using the DOORS product Tool driven system design using UML and Enterprise Architect or another structured methodology Implementation and deployment knowledge from Windows and UNIX environments Knowledge of financial and regulatory practices within business. Education and qualifications Essential: Engineering Degree in relevant discipline or equivalent qualification/experience Demonstrable and solid experience as a system engineer on complex integration projects Desirable: Master's Degree in a relevant discipline or equivalent qualification/experience INCOSE certification ITIL certification
IT Development Analyst Location: Southampton (50/50 Remote Working) + Occasional Site Visits Salary: £31,000 to £34,000 + Benefits You will be reporting into the Development Manager who will be leaving their role at the end of the year so ideally the successful candidate will step into their role when they leave. Purpose of Role: To support the IT Development Manager and focus on implementing new systems and helping all staff get the most out of the applications and systems that has already acquired. This will be a primarily proactive role reporting to the IT Development Manager but also working alongside the other more reactive IT support team roles. This role will require working both in head office and at any of the sites located in Southampton, Portsmouth and at other locations throughout Hampshire. Specific Duties: IT Business Systems Development & Support 1. Ensuring Software systems are setup and implemented properly 2. Working with software vendors during and after implementation to ensure all required features are implemented correctly 3. Ensuring software is functioning properly and that users are supported with any issues that occur, liaising with external support as appropriate. 4. Ensuring that existing software capability is understood 5. Making Managers aware of new or unused features in these systems that might aid their business practice 6. Making sure all systems and the way staff use them are reviewed regularly. 7. Ensuring all data held within these systems is well maintained and accurate. 8. Ensuring that all Managers are able to report on the information stored within these various systems. 9. Providing advice, assistance and basic training in the use of applications software that staff use. 10. Helping the HR team and Managers to arrange appropriate systems training for users and providing and/or producing support materials where relevant to aid user understanding and use of their systems Other Duties 1. Performing other IT duties as part of the wider IT Support team as required 2. Working as a team player but also being able to work independently 3. Being prepared to attend training courses as required 4. Taking direction from managers and senior managers. Essential Experience, Knowledge and Ability - the successful candidate must demonstrate the following: Assessment A good knowledge of Business systems and processes Form/Interview Excellent problem analysis and solving skills Form/Interview Willingness to travel to any SSJ site as required. Form/Interview Relevant IT experience and technical expertise Form/Interview A good knowledge of Microsoft Office Software and Windows 10 Form/Interview A good understanding of web based software and services Form/Interview A good understanding of IT and data security Form/Interview Understanding of issues around confidentiality Interview Ability to plan, prioritise and take responsibility for workload Form/Interview Good numeracy skills Form Good telephone manner and communication skills Interview Attention to Detail Form/Interview Working with minimum supervision, using own initiative Interview Experience of working in a team Form/Interview To be sympathetic to the aims of the Society of St James Form/Interview A willingness to work within Societys Equal Opportunities Policy Interview A willingness to undertake training relevant to the post Form Desirable Experience: Knowledge and Ability - the successful candidate may demonstrate the following: Assessment Experience of using Google Apps for business Form/Interview Holding an appropriate IT qualification or certification Form/Interview Experience of working in an Application Support environment or as a Business Analyst Form/Interview Experience or certification in any of the following systems: Salesforce, iTrent, Sage, LINKS CarePath, Pyramid, In-Form or other Housing management systems. Form/Interview Experience of using Wordpress or similar Form/Interview Car Driver with valid driving license Form/Interview Project planning experience or qualifications Form/Interview
02/05/2024
Full time
IT Development Analyst Location: Southampton (50/50 Remote Working) + Occasional Site Visits Salary: £31,000 to £34,000 + Benefits You will be reporting into the Development Manager who will be leaving their role at the end of the year so ideally the successful candidate will step into their role when they leave. Purpose of Role: To support the IT Development Manager and focus on implementing new systems and helping all staff get the most out of the applications and systems that has already acquired. This will be a primarily proactive role reporting to the IT Development Manager but also working alongside the other more reactive IT support team roles. This role will require working both in head office and at any of the sites located in Southampton, Portsmouth and at other locations throughout Hampshire. Specific Duties: IT Business Systems Development & Support 1. Ensuring Software systems are setup and implemented properly 2. Working with software vendors during and after implementation to ensure all required features are implemented correctly 3. Ensuring software is functioning properly and that users are supported with any issues that occur, liaising with external support as appropriate. 4. Ensuring that existing software capability is understood 5. Making Managers aware of new or unused features in these systems that might aid their business practice 6. Making sure all systems and the way staff use them are reviewed regularly. 7. Ensuring all data held within these systems is well maintained and accurate. 8. Ensuring that all Managers are able to report on the information stored within these various systems. 9. Providing advice, assistance and basic training in the use of applications software that staff use. 10. Helping the HR team and Managers to arrange appropriate systems training for users and providing and/or producing support materials where relevant to aid user understanding and use of their systems Other Duties 1. Performing other IT duties as part of the wider IT Support team as required 2. Working as a team player but also being able to work independently 3. Being prepared to attend training courses as required 4. Taking direction from managers and senior managers. Essential Experience, Knowledge and Ability - the successful candidate must demonstrate the following: Assessment A good knowledge of Business systems and processes Form/Interview Excellent problem analysis and solving skills Form/Interview Willingness to travel to any SSJ site as required. Form/Interview Relevant IT experience and technical expertise Form/Interview A good knowledge of Microsoft Office Software and Windows 10 Form/Interview A good understanding of web based software and services Form/Interview A good understanding of IT and data security Form/Interview Understanding of issues around confidentiality Interview Ability to plan, prioritise and take responsibility for workload Form/Interview Good numeracy skills Form Good telephone manner and communication skills Interview Attention to Detail Form/Interview Working with minimum supervision, using own initiative Interview Experience of working in a team Form/Interview To be sympathetic to the aims of the Society of St James Form/Interview A willingness to work within Societys Equal Opportunities Policy Interview A willingness to undertake training relevant to the post Form Desirable Experience: Knowledge and Ability - the successful candidate may demonstrate the following: Assessment Experience of using Google Apps for business Form/Interview Holding an appropriate IT qualification or certification Form/Interview Experience of working in an Application Support environment or as a Business Analyst Form/Interview Experience or certification in any of the following systems: Salesforce, iTrent, Sage, LINKS CarePath, Pyramid, In-Form or other Housing management systems. Form/Interview Experience of using Wordpress or similar Form/Interview Car Driver with valid driving license Form/Interview Project planning experience or qualifications Form/Interview
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .
30/04/2024
Full time
The Opportunity: My client working within the IT sector are currently looking to recruit for a Business Development Manager to join their team on a permanent basis. In this role you will create long-term relationships with their customers. The Business Development Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account Management Responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. The successful Business Development Managers also answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Business Operations, Presales, Service Delivery and Project Management) to manage the customer experience. NB: Candidates must be eligible and willing to go through BPSS security clearance Skills and Experience: Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Solid experience with CRM software, delivering client-focused solutions and services to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail and remaining customer-centric Please contact John Noonan here at ISR to learn more to learn more .