Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across bespoke application set up & integration whilst also training and supporting them. You will work closely with the service desk but also support in IT project delivery in line with the organisations strategic plans. What you'll need to succeed To be considered for this role, you will need to have worked in a similar application support/technical support based role. You will need to have excellent communication skills and a customer-centric approach. You must also have good time management skills and be able to work in a dynamic, high-volume environment. Exposure with Excel, specifically using multiple data sources within pivot tables, would be beneficial, as would experience using Microsoft Central dynamics 365 business Central. Exposure to ITIL standards & frameworks would also be beneficial. If you have experience with point of sale solutions & applications, that would be advantageous. What you'll get in return In return, you will work for an established business, which is currently experiencing exciting growth. You'll work for a friendly team with a great culture & working environment. You will also be exposed to internal development & career progression. The salary on offer is c£35,000 & benefits and the role offers hybrid working (3 days per week). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Your new company Hays are working with an organisation based in Avonmouth, Bristol to support with the recruitment for a permanent Application Support Analyst. The role is paying up to £35,000pa + benefits and bonus and the organisation offers hybrid working, 3 days on site per week. This organisation are going through an exciting growth period and have implemented a new digital roadmap to support this. Your new role In the role, you will work in the IT services function to provide technical knowledge & second line support to end users within the organisation. You will support users across bespoke application set up & integration whilst also training and supporting them. You will work closely with the service desk but also support in IT project delivery in line with the organisations strategic plans. What you'll need to succeed To be considered for this role, you will need to have worked in a similar application support/technical support based role. You will need to have excellent communication skills and a customer-centric approach. You must also have good time management skills and be able to work in a dynamic, high-volume environment. Exposure with Excel, specifically using multiple data sources within pivot tables, would be beneficial, as would experience using Microsoft Central dynamics 365 business Central. Exposure to ITIL standards & frameworks would also be beneficial. If you have experience with point of sale solutions & applications, that would be advantageous. What you'll get in return In return, you will work for an established business, which is currently experiencing exciting growth. You'll work for a friendly team with a great culture & working environment. You will also be exposed to internal development & career progression. The salary on offer is c£35,000 & benefits and the role offers hybrid working (3 days per week). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the university's vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Position: Senior Audiovisual (AV) Systems Analyst Role Overview: The Senior AV Systems Analyst is a pivotal member of the Information Technology Services team, dedicated to the seamless operation and progressive enhancement of the organisation's audiovisual infrastructure. This role is instrumental in fostering an advanced educational environment through the maintenance and innovation of AV systems utilised in various university settings, including classrooms, lecture halls, conference rooms, and communal study areas. Key Responsibilities: Technical Leadership: Serve as the lead technical authority for AV systems, guiding the resolution of complex AV-related incidents and managing service requests with efficiency and expertise. Strategic Development: Collaborate with the AV Team Leader to strategise and implement advancements in AV services, ensuring alignment with the university's vision for cutting-edge learning and meeting spaces. Stakeholder Engagement: Maintain robust communication channels with internal teams and end-users, delivering clear, timely, and precise information to facilitate optimal AV usage. System Management: Oversee the monitoring, support, and maintenance of AV systems, guaranteeing high-performance standards and minimal downtime. Project Coordination: Participate in the deployment of innovative AV technologies, such as AV over IP solutions, interactive displays, and remote management tools, contributing to the university's multimillion-pound investment in AV excellence. Essential Qualifications: A bachelor's degree in a relevant field or equivalent professional experience demonstrating comprehensive AV technical proficiency. A proven track record in AV systems analysis, with substantial hands-on experience in managing and optimising a diverse range of AV equipment. Desired Skills: In-depth knowledge of current and emerging AV technologies. Strong problem-solving abilities and a customer-focused approach. Excellent organisational skills and attention to detail. The ability to work collaboratively within cross-functional teams. What We Offer: A dynamic and supportive work environment committed to innovation and excellence. Opportunities for professional development and growth within a leading educational institution. Access to state-of-the-art facilities and resources. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the customer's business processes against the standard D365 CE functionality where required. Responsible for documenting the business requirements which express what actions a solution must take/how a fix must be implemented and what outcome is expected. Ability to effectively manage their case load and assist in handling and resolving escalation cases. If modifications/customisations are required, either to processes, Power Platform solutions or to the Dynamics 365 CE application, the D365 Senior Support Analyst should facilitate the customer's decision-making process and develop the functional design document that will drive the development process. Technical requirements: Design, create and configure Dynamics 365 CE/Power Platform solutions implementing 'low code, no code' approach. Dynamics 365 CE/CRM product experience on the following: Sales - (Lead/Opportunity/Quote/Order/Invoice). Marketing and campaigns - Including Add-ons eg, Click Dimensions/Mailchimp/Microsoft Dynamics Marketing) Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 and Power Platform. Entity Design and Entity Relationship modelling implementing multiple relationship types. Model Driven App Form Design. Business Process Flows spanning multiple entities and implementing branching logic. Classic Dynamics 365 CE Workflows, including various trigger events and complex conditional logic. Dynamics 365 CE Dashboards including a combination of charts and list views. Reporting using both the Dynamics 365 report wizard and able to identify where SQL Server Reporting Services (SSRS) reports may be used. Model Driven Apps containing multiple system components. Ribbon Customisation. Where appropriate can implement complex field types (Rollup/Calculated/Customer). Understands the Dynamics 365 CE security model and which components of the system that can be restricted by security. Where necessary, can write and interpret JavaScript within the context of Dynamics 365 CE. Understands and identifies the point at which requirements are more effectively met using custom plugins/workflow assemblies and can articulate those requirements to the relevant colleagues. Ability to extend solutions using complimentary Office 365/Power Platform technologies such as: Power Platform Power Automate - Create and maintain complex Power Automate flows implementing different trigger events, trigger filtering and multiple actions. Power Bi - Understands the key concepts when this technology may be implemented to support an overall deployment. Can modify existing Power Bi reports to meet customer needs. DevOps - Understands how a standard Dynamics 365 CE development cycle works and can use DevOps tasks/user stories/sprints to manage deployment contents. Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate review. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy. Please visit our website to see Crimson's Privacy Statement, should you wish to view prior to applying for this vacancy.
17/05/2024
Full time
D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause as well as the steps taken to resolve the issue. Provide in-depth knowledge of the D365 CE application and evaluate the customer's business processes against the standard D365 CE functionality where required. Responsible for documenting the business requirements which express what actions a solution must take/how a fix must be implemented and what outcome is expected. Ability to effectively manage their case load and assist in handling and resolving escalation cases. If modifications/customisations are required, either to processes, Power Platform solutions or to the Dynamics 365 CE application, the D365 Senior Support Analyst should facilitate the customer's decision-making process and develop the functional design document that will drive the development process. Technical requirements: Design, create and configure Dynamics 365 CE/Power Platform solutions implementing 'low code, no code' approach. Dynamics 365 CE/CRM product experience on the following: Sales - (Lead/Opportunity/Quote/Order/Invoice). Marketing and campaigns - Including Add-ons eg, Click Dimensions/Mailchimp/Microsoft Dynamics Marketing) Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 and Power Platform. Entity Design and Entity Relationship modelling implementing multiple relationship types. Model Driven App Form Design. Business Process Flows spanning multiple entities and implementing branching logic. Classic Dynamics 365 CE Workflows, including various trigger events and complex conditional logic. Dynamics 365 CE Dashboards including a combination of charts and list views. Reporting using both the Dynamics 365 report wizard and able to identify where SQL Server Reporting Services (SSRS) reports may be used. Model Driven Apps containing multiple system components. Ribbon Customisation. Where appropriate can implement complex field types (Rollup/Calculated/Customer). Understands the Dynamics 365 CE security model and which components of the system that can be restricted by security. Where necessary, can write and interpret JavaScript within the context of Dynamics 365 CE. Understands and identifies the point at which requirements are more effectively met using custom plugins/workflow assemblies and can articulate those requirements to the relevant colleagues. Ability to extend solutions using complimentary Office 365/Power Platform technologies such as: Power Platform Power Automate - Create and maintain complex Power Automate flows implementing different trigger events, trigger filtering and multiple actions. Power Bi - Understands the key concepts when this technology may be implemented to support an overall deployment. Can modify existing Power Bi reports to meet customer needs. DevOps - Understands how a standard Dynamics 365 CE development cycle works and can use DevOps tasks/user stories/sprints to manage deployment contents. Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate review. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy. Please visit our website to see Crimson's Privacy Statement, should you wish to view prior to applying for this vacancy.
Your new company Hays are working with an established organisation in Avonmouth, Bristol to support in the recruitment for a permanent IT support technician. The role offers hybrid working (3 days in office per week typically) and a salary up to £30,000pa depending on experience. Your new role In the role you will join the IT services team to support in providing first class technical customer support (1st and 2nd line). You'll handle incidents face to face, over the phone and via email. The role is split between working on a service desk dealing with incidents and requests, but you will also work on hardware & desktop support. Within the role you will receive a lot of training and there will be an opportunity for personal development and career progression. To be considered for the role, you must have a couple of years' experience in a similar IT support environment, ideally working across 1st and 2nd line support. You'll have exposure with Microsoft Windows 11, MacOS and Active Directory administration. You'll also have exposure with the M365 suite including exchange online, SharePoint, Teams, Azure AD etc. You will need to be an excellent communicator with good soft skills and be able to build relationships with various stakeholders in the organisation. What you'll get in return In return, you will work for a fantastic team with a friendly work environment and great culture. The organisation promotes internal progression and development, so you will be encouraged to develop your skills and progress in your career. You will receive a salary depending on experience up to 30kpa, benefits include 25 days holiday, competitive pension, life assurance etc. You will also have the opportunity to work on a hybrid pattern 3 days per week in the office. Due to the location, you will need to be able to drive and live within a commutable distance from Avonmouth. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
17/05/2024
Full time
Your new company Hays are working with an established organisation in Avonmouth, Bristol to support in the recruitment for a permanent IT support technician. The role offers hybrid working (3 days in office per week typically) and a salary up to £30,000pa depending on experience. Your new role In the role you will join the IT services team to support in providing first class technical customer support (1st and 2nd line). You'll handle incidents face to face, over the phone and via email. The role is split between working on a service desk dealing with incidents and requests, but you will also work on hardware & desktop support. Within the role you will receive a lot of training and there will be an opportunity for personal development and career progression. To be considered for the role, you must have a couple of years' experience in a similar IT support environment, ideally working across 1st and 2nd line support. You'll have exposure with Microsoft Windows 11, MacOS and Active Directory administration. You'll also have exposure with the M365 suite including exchange online, SharePoint, Teams, Azure AD etc. You will need to be an excellent communicator with good soft skills and be able to build relationships with various stakeholders in the organisation. What you'll get in return In return, you will work for a fantastic team with a friendly work environment and great culture. The organisation promotes internal progression and development, so you will be encouraged to develop your skills and progress in your career. You will receive a salary depending on experience up to 30kpa, benefits include 25 days holiday, competitive pension, life assurance etc. You will also have the opportunity to work on a hybrid pattern 3 days per week in the office. Due to the location, you will need to be able to drive and live within a commutable distance from Avonmouth. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
ServiceNow Engineer Our client is looking for a ServiceNow Engineer who will be accountable for enriching, managing, and ensuring the quality of organizational and product usage data, with a focus on efficient query writing. They will enforce data governance policies and best practices, as well as develop documentation on data assets. Fully remote Inside IR35 6 months + Extension Skills/Experience Recent commercial experience with developing on the ServiceNow platform Experience of GLIDE Good background in big data analytics, database management, or an equivalent analyst position Proficiency in PL/SQL and an additional object-oriented programming language (Highly desirable) Experience in big data instances such as Cloudera, Azure, Snowflake, etc. Structured thinking with the ability to break down ambiguous problems and propose impactful data modelling designs Ability to roll out analytics dashboards (eg, Power BI, Tableau Server) Ability to translate business needs into technical requirements Additional desirable skills Knowledge of the ServiceNow platform and products. Experience working in Scrum/Agile development environments. Familiarity with IT service management software (ITSM), PaaS, and SaaS. A Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical experience. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/05/2024
Project-based
ServiceNow Engineer Our client is looking for a ServiceNow Engineer who will be accountable for enriching, managing, and ensuring the quality of organizational and product usage data, with a focus on efficient query writing. They will enforce data governance policies and best practices, as well as develop documentation on data assets. Fully remote Inside IR35 6 months + Extension Skills/Experience Recent commercial experience with developing on the ServiceNow platform Experience of GLIDE Good background in big data analytics, database management, or an equivalent analyst position Proficiency in PL/SQL and an additional object-oriented programming language (Highly desirable) Experience in big data instances such as Cloudera, Azure, Snowflake, etc. Structured thinking with the ability to break down ambiguous problems and propose impactful data modelling designs Ability to roll out analytics dashboards (eg, Power BI, Tableau Server) Ability to translate business needs into technical requirements Additional desirable skills Knowledge of the ServiceNow platform and products. Experience working in Scrum/Agile development environments. Familiarity with IT service management software (ITSM), PaaS, and SaaS. A Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical experience. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Lead Radar Developer/Pricing Analyst - HYBRID/REMOTE We have a fantastic opportunity for an experienced individual to join one of our biggest customers. They are a leading force in their industry sector and are consistently receiving awards for being a top employer who take great care looking after their staff. Lead Radar Developer We have an exciting opportunity for an Lead Pricing Implementation Analyst to join the Pricing team based in Hampshire. The Lead Implementation Analyst role will involve the management and deployment of pricing models and underwriting rules across risk and retail pricing which will be key ensuring the client meets its strategic goals. Main Responsibilities as Lead Radar Developer: Develop, validate, review and promote Radar Live models for Risk and Market Pricing. Integration of models ahead of deployment Responsible for XML changes within model Build and deployment of Percayso quote manipulation rules. Manage Radar defects arising from other areas of business from BAU/Standard/Project changes. Radar version/licence updates Enrichment capstone specification maintenance Provide impact assessments for BAU, Standard &Project changes. Ownership and maintenance of Pricing Product Spec documents Ensuring accuracy of Private Car, Commercial Vehicle, Motorcycle and Household rates and rules on internal systems and third party SWH. Management, development and coaching of more Junior Implementation Analysts. Excellent at creating innovative solutions to problems and constantly striving to improve process. Iteratively creating and improving best practices and standards for the team, and ensuring they are clearly communicated and adopted. Excellent spoken and written communication, with the ability to engage constructively in both technical and non-technical discussions at all levels. Ensure close collaboration and alignment with Product teams to ensure knowledge sharing and understanding of what the product builds are trying to achieve. Deputise for the Pricing implementation manager when necessary. Skills and experience you need as Lead Radar Developer Educated to A-level or equivalent with numerical disciplines studied. Experience in insurance pricing, underwriting or product writing. Experienced user of Radar and Radar Live Proven experience of devising solutions to business problems. Good understanding of messaging structures and transform for various SWHs and how they interact Effective coaching of junior staff and development of pricing skills. Experience of dealing with and influencing colleagues at all levels up to, and including, senior management and directors. Ability to understand complex rating structures and offer solutions for efficient builds Self-motivated, with the drive, energy and ability to work on own initiative. Very strong planning, prioritisation and organisational skills. Delivery of high quality pricing projects from start to end with minimal oversight Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/05/2024
Full time
Lead Radar Developer/Pricing Analyst - HYBRID/REMOTE We have a fantastic opportunity for an experienced individual to join one of our biggest customers. They are a leading force in their industry sector and are consistently receiving awards for being a top employer who take great care looking after their staff. Lead Radar Developer We have an exciting opportunity for an Lead Pricing Implementation Analyst to join the Pricing team based in Hampshire. The Lead Implementation Analyst role will involve the management and deployment of pricing models and underwriting rules across risk and retail pricing which will be key ensuring the client meets its strategic goals. Main Responsibilities as Lead Radar Developer: Develop, validate, review and promote Radar Live models for Risk and Market Pricing. Integration of models ahead of deployment Responsible for XML changes within model Build and deployment of Percayso quote manipulation rules. Manage Radar defects arising from other areas of business from BAU/Standard/Project changes. Radar version/licence updates Enrichment capstone specification maintenance Provide impact assessments for BAU, Standard &Project changes. Ownership and maintenance of Pricing Product Spec documents Ensuring accuracy of Private Car, Commercial Vehicle, Motorcycle and Household rates and rules on internal systems and third party SWH. Management, development and coaching of more Junior Implementation Analysts. Excellent at creating innovative solutions to problems and constantly striving to improve process. Iteratively creating and improving best practices and standards for the team, and ensuring they are clearly communicated and adopted. Excellent spoken and written communication, with the ability to engage constructively in both technical and non-technical discussions at all levels. Ensure close collaboration and alignment with Product teams to ensure knowledge sharing and understanding of what the product builds are trying to achieve. Deputise for the Pricing implementation manager when necessary. Skills and experience you need as Lead Radar Developer Educated to A-level or equivalent with numerical disciplines studied. Experience in insurance pricing, underwriting or product writing. Experienced user of Radar and Radar Live Proven experience of devising solutions to business problems. Good understanding of messaging structures and transform for various SWHs and how they interact Effective coaching of junior staff and development of pricing skills. Experience of dealing with and influencing colleagues at all levels up to, and including, senior management and directors. Ability to understand complex rating structures and offer solutions for efficient builds Self-motivated, with the drive, energy and ability to work on own initiative. Very strong planning, prioritisation and organisational skills. Delivery of high quality pricing projects from start to end with minimal oversight Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in Birmingham(requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud Commercial experience using Terraform Strong 3rd line support experience in Azure Cloud The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Technical Analyst - Citrix/Azure Cloud Engineer
16/05/2024
Full time
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in Birmingham(requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud Commercial experience using Terraform Strong 3rd line support experience in Azure Cloud The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Technical Analyst - Citrix/Azure Cloud Engineer
First Line Analyst Rate £15.22/Hr Location Nottingham Contract 3 months Job Description: FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a week on the desk, so very rare) 90% quality scores target To deliver outstanding service by understanding users' IT and business needs To provide centralised advice and support to customers in line with contractual arrangements. Flexible working approach due to working hours. Be able to deal with upset users from all levels of the business. Provide a single point of contact for contract users. Develop and maintain rapport with end users Able to differentiate between numerous customer applications. Skills/experience are required in detail. Good communication skills Able to use active listening skills to know what users are asking. Proven customer service skills Positive, enthusiastic, and supportive Ability to work under pressure. Effective keyboard skills Ability to take ownership of incidents and resolutions. Be able to talk and type. Good troubleshooting/problem-solving skills. Basic IT knowledge-Microsoft products, Word, Excel, and Outlook. Next Stage Conversation with a recruiter to assess suitability. Start Date ASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
15/05/2024
Project-based
First Line Analyst Rate £15.22/Hr Location Nottingham Contract 3 months Job Description: FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a week on the desk, so very rare) 90% quality scores target To deliver outstanding service by understanding users' IT and business needs To provide centralised advice and support to customers in line with contractual arrangements. Flexible working approach due to working hours. Be able to deal with upset users from all levels of the business. Provide a single point of contact for contract users. Develop and maintain rapport with end users Able to differentiate between numerous customer applications. Skills/experience are required in detail. Good communication skills Able to use active listening skills to know what users are asking. Proven customer service skills Positive, enthusiastic, and supportive Ability to work under pressure. Effective keyboard skills Ability to take ownership of incidents and resolutions. Be able to talk and type. Good troubleshooting/problem-solving skills. Basic IT knowledge-Microsoft products, Word, Excel, and Outlook. Next Stage Conversation with a recruiter to assess suitability. Start Date ASAP Interested in applying? Just reply with an up-to-date copy of your CV to get the ball rolling. Or if it is not quite right for you, but you have someone in mind for the role - please let me know. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Platform Manager - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
13/05/2024
Full time
Platform Manager - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Description: We are seeking an experienced CIAM Engineer with strong knowledge of Okta and Azure AD to join the Digital Product team. The successful candidate will be an expert in technical analysis, application design and code development, with proven hands-on experience in the configuration of Okta and Azure AD and working with agile teams. Perfect candidate: A technical expert with a good understanding of Okta, able to take ownership of own work to meet deadlines. Tasks & Responsibilities: Analyse business requirements and align them into information technologies with best practices. Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. Participate and actively contribute to design discussions with implementation partners. Take care of configuration changes and customisation of Okta product as per the business needs. Implement system/data integrations between Okta and other in-house business applications. Configure the Okta platform workflows. Support the testing efforts. Design and implement CIAM project CI/CD pipelines. Support training materials preparation activities. Contribute to business process optimization and system enhancements Actively contribute to the agile delivery of the implementation team Design and implement application-level security configurations Develop and document CIAM engineering patterns and guidelines. Must haves: Minimum of 7 years of experience working in IT and a minimum of 5 years of experience working with Okta. (*) Knowledge and experience with Azure AD (including B2B users). (*) Experience in creating customizations and workflows in Okta. (*) Hands-on experience with CIAM project implementation. (*) Experience in working within an agile implementation team. (*) Experience in creating custom UI pages using JavaScript, HTML, CSS. (*) Experience in creating AzDo/GitHub CI/CD pipelines. (*) Interpersonal skills: Good communication and presentation skills (oral and written English) Proactive, flexible and customer focused Good problem-solving skills Skills: Okta Authentication Systems engineering Identity management Identity access management Active Directory Java Access management Engineering azure ad azdo github cicd JavaScript HTML CSS sharepoint azure paas sharepoint online c# ASP.NET ansible terraform Employee Value Proposition: International environment Job Title: CIAM Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
13/05/2024
Project-based
Description: We are seeking an experienced CIAM Engineer with strong knowledge of Okta and Azure AD to join the Digital Product team. The successful candidate will be an expert in technical analysis, application design and code development, with proven hands-on experience in the configuration of Okta and Azure AD and working with agile teams. Perfect candidate: A technical expert with a good understanding of Okta, able to take ownership of own work to meet deadlines. Tasks & Responsibilities: Analyse business requirements and align them into information technologies with best practices. Closely collaborate with infrastructure admins, developers, business analysts, business users and the implementation team to ensure that the requirements are understood, developed, tested, and delivered to specification. Participate and actively contribute to design discussions with implementation partners. Take care of configuration changes and customisation of Okta product as per the business needs. Implement system/data integrations between Okta and other in-house business applications. Configure the Okta platform workflows. Support the testing efforts. Design and implement CIAM project CI/CD pipelines. Support training materials preparation activities. Contribute to business process optimization and system enhancements Actively contribute to the agile delivery of the implementation team Design and implement application-level security configurations Develop and document CIAM engineering patterns and guidelines. Must haves: Minimum of 7 years of experience working in IT and a minimum of 5 years of experience working with Okta. (*) Knowledge and experience with Azure AD (including B2B users). (*) Experience in creating customizations and workflows in Okta. (*) Hands-on experience with CIAM project implementation. (*) Experience in working within an agile implementation team. (*) Experience in creating custom UI pages using JavaScript, HTML, CSS. (*) Experience in creating AzDo/GitHub CI/CD pipelines. (*) Interpersonal skills: Good communication and presentation skills (oral and written English) Proactive, flexible and customer focused Good problem-solving skills Skills: Okta Authentication Systems engineering Identity management Identity access management Active Directory Java Access management Engineering azure ad azdo github cicd JavaScript HTML CSS sharepoint azure paas sharepoint online c# ASP.NET ansible terraform Employee Value Proposition: International environment Job Title: CIAM Engineer Location: Basel, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.