Join Our Team as a Sales Specialist in Sheffield! Are you ready to unleash your sales prowess and entrepreneurial spirit in a dynamic new role? We are seeking driven individuals with outbound sales experience who are eager to thrive in the fast-paced world of IT recruitment! About Us: We are a leading IT recruitment company based in Sheffield, where innovation meets opportunity. Our business thrives on the entrepreneurial spirit of our team members, who drive success through their passion, creativity, and determination. The Opportunity: As a Sales Specialist with us, you'll have the chance to build your own business within our business, with uncapped earning potential and a strong bonus scheme to reward your achievements. This is more than just a job - it's an opportunity to shape your own success and take control of your career trajectory. Key Responsibilities: Harness your sales expertise to forge strong relationships with clients and candidates, driving business growth and revenue generation. Take ownership of your role and embrace an entrepreneurial mindset, seizing opportunities to innovate and drive results. Leverage your outbound sales experience to identify new business opportunities and expand our client base. Collaborate with our team to develop and implement strategic recruitment solutions tailored to the needs of our clients. What We Offer: Competitive salary package with uncapped earning potential, including a robust bonus scheme to reward your success. Opportunity to work in an uncapped role where your earning potential is limited only by your drive and ambition. Comprehensive training and support to help you excel in your role and achieve your career goals. A supportive and collaborative team environment where your entrepreneurial spirit is celebrated and encouraged. Requirements: Previous experience in outbound sales, with a proven track record of exceeding targets and driving results. Entrepreneurial mindset with a proactive approach to problem-solving and business development. Strong communication and interpersonal skills, with the ability to build rapport and influence stakeholders. Self-motivated and goal-oriented, with a hunger for success and a willingness to go the extra mile. Passion for technology and a desire to make an impact in the ever-evolving IT industry. How to Apply: If you're ready to take the reins of your career and join a team that values your entrepreneurial spirit, we want to hear from you! Please submit your CV or drop Karl. Location: Sheffield, UK Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
03/05/2024
Full time
Join Our Team as a Sales Specialist in Sheffield! Are you ready to unleash your sales prowess and entrepreneurial spirit in a dynamic new role? We are seeking driven individuals with outbound sales experience who are eager to thrive in the fast-paced world of IT recruitment! About Us: We are a leading IT recruitment company based in Sheffield, where innovation meets opportunity. Our business thrives on the entrepreneurial spirit of our team members, who drive success through their passion, creativity, and determination. The Opportunity: As a Sales Specialist with us, you'll have the chance to build your own business within our business, with uncapped earning potential and a strong bonus scheme to reward your achievements. This is more than just a job - it's an opportunity to shape your own success and take control of your career trajectory. Key Responsibilities: Harness your sales expertise to forge strong relationships with clients and candidates, driving business growth and revenue generation. Take ownership of your role and embrace an entrepreneurial mindset, seizing opportunities to innovate and drive results. Leverage your outbound sales experience to identify new business opportunities and expand our client base. Collaborate with our team to develop and implement strategic recruitment solutions tailored to the needs of our clients. What We Offer: Competitive salary package with uncapped earning potential, including a robust bonus scheme to reward your success. Opportunity to work in an uncapped role where your earning potential is limited only by your drive and ambition. Comprehensive training and support to help you excel in your role and achieve your career goals. A supportive and collaborative team environment where your entrepreneurial spirit is celebrated and encouraged. Requirements: Previous experience in outbound sales, with a proven track record of exceeding targets and driving results. Entrepreneurial mindset with a proactive approach to problem-solving and business development. Strong communication and interpersonal skills, with the ability to build rapport and influence stakeholders. Self-motivated and goal-oriented, with a hunger for success and a willingness to go the extra mile. Passion for technology and a desire to make an impact in the ever-evolving IT industry. How to Apply: If you're ready to take the reins of your career and join a team that values your entrepreneurial spirit, we want to hear from you! Please submit your CV or drop Karl. Location: Sheffield, UK Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Service Desk Team Leader Newcastle £35,000 per annum Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritisation, assignment, and resolution, to meet service level agreements (SLAs) and minimise downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimise productivity and collaboration across the organisation. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
01/05/2024
Full time
Service Desk Team Leader Newcastle £35,000 per annum Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritisation, assignment, and resolution, to meet service level agreements (SLAs) and minimise downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimise productivity and collaboration across the organisation. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
01/05/2024
Full time
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit/charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365/Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression Pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Service Desk Team Leader Salary: £30,000 - £34,000 + Benefits Package + Additional Bonus * 3 days p/w on-site Location: Sunderland Role Overview: Are you a natural leader with a passion for driving team success and fostering individual growth? Our client, a dynamic private sector organization, is expanding its IT team and seeking an experienced IT Service Desk Team Leader. This role is tailor-made for individuals who aspire to excel in IT leadership, guiding their team to deliver exceptional service and continually improve operational standards and processes. Joining our team offers the perfect opportunity to ignite your career in IT leadership, supported by comprehensive personal development opportunities. You'll receive training and exposure to cutting-edge technology, empowering you to lead your team to new heights within a rapidly growing company. Expect a vibrant and inclusive culture that nurtures your potential and rewards your dedication. Key Responsibilities: Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and consistently achieving service level targets. Champion continuous improvement initiatives to enhance team performance, streamline processes, and elevate customer satisfaction. Maintain clear communication channels, ensuring timely updates to end users and stakeholders regarding ticket progress and resolutions. Prioritize and allocate tickets based on impact and urgency, ensuring timely resolution and escalation when necessary. Collaborate with external suppliers to manage, update, and resolve user tickets, maintaining strong vendor relationships. What You Would Bring: Proven experience in a service desk environment, with a demonstrated track record of leadership and team management. A genuine passion for IT leadership and a commitment to fostering team development and growth. Exceptional communication skills, with the ability to motivate and inspire team members to achieve their full potential. Strong troubleshooting and problem-solving abilities, coupled with a proactive approach to resolving technical issues. Familiarity with Microsoft Office, Windows, ITIL, and Azure AD is advantageous, but not essential. If you are an ambitious IT leader with a drive to empower your team, enhance operational efficiency, and elevate service standards, we invite you to apply and embark on an exciting journey with us. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
30/04/2024
Full time
IT Service Desk Team Leader Salary: £30,000 - £34,000 + Benefits Package + Additional Bonus * 3 days p/w on-site Location: Sunderland Role Overview: Are you a natural leader with a passion for driving team success and fostering individual growth? Our client, a dynamic private sector organization, is expanding its IT team and seeking an experienced IT Service Desk Team Leader. This role is tailor-made for individuals who aspire to excel in IT leadership, guiding their team to deliver exceptional service and continually improve operational standards and processes. Joining our team offers the perfect opportunity to ignite your career in IT leadership, supported by comprehensive personal development opportunities. You'll receive training and exposure to cutting-edge technology, empowering you to lead your team to new heights within a rapidly growing company. Expect a vibrant and inclusive culture that nurtures your potential and rewards your dedication. Key Responsibilities: Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative and supportive environment where everyone can thrive. Drive operational excellence by ensuring efficient working practices and consistently achieving service level targets. Champion continuous improvement initiatives to enhance team performance, streamline processes, and elevate customer satisfaction. Maintain clear communication channels, ensuring timely updates to end users and stakeholders regarding ticket progress and resolutions. Prioritize and allocate tickets based on impact and urgency, ensuring timely resolution and escalation when necessary. Collaborate with external suppliers to manage, update, and resolve user tickets, maintaining strong vendor relationships. What You Would Bring: Proven experience in a service desk environment, with a demonstrated track record of leadership and team management. A genuine passion for IT leadership and a commitment to fostering team development and growth. Exceptional communication skills, with the ability to motivate and inspire team members to achieve their full potential. Strong troubleshooting and problem-solving abilities, coupled with a proactive approach to resolving technical issues. Familiarity with Microsoft Office, Windows, ITIL, and Azure AD is advantageous, but not essential. If you are an ambitious IT leader with a drive to empower your team, enhance operational efficiency, and elevate service standards, we invite you to apply and embark on an exciting journey with us. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Female Support Worker Taunton - £11.91p/h Typical Shifts are: Monday-Sunday 8.00am - 8.30pm Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card hundreds of discounts at high street retailers etc. • 24/7/365 doctor line for our colleagues and their families • Access to cash plans for our colleagues, which also covers their families • Enhanced retirement leave • Long service awards We re on the hunt for genuinely caring, hands-on Female Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people! Our residential service in Taunton is a welcoming and friendly environment and you can be sure that no two days will be the same! You ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support at the swimming pool or local gym and the next day, you could be joining in with Reiki sessions within the service. This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday. We re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should be resilient, flexible and composed in their approach, have experience with following; Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism and complex individuals with challenging behaviours. Why choose us? We embrace people s differences and encourage you to Be You, and so long as you ve got the passion to make someone s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references. Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010
22/04/2024
Full time
Female Support Worker Taunton - £11.91p/h Typical Shifts are: Monday-Sunday 8.00am - 8.30pm Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card hundreds of discounts at high street retailers etc. • 24/7/365 doctor line for our colleagues and their families • Access to cash plans for our colleagues, which also covers their families • Enhanced retirement leave • Long service awards We re on the hunt for genuinely caring, hands-on Female Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people! Our residential service in Taunton is a welcoming and friendly environment and you can be sure that no two days will be the same! You ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support at the swimming pool or local gym and the next day, you could be joining in with Reiki sessions within the service. This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday. We re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should be resilient, flexible and composed in their approach, have experience with following; Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism and complex individuals with challenging behaviours. Why choose us? We embrace people s differences and encourage you to Be You, and so long as you ve got the passion to make someone s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references. Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010