Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
17/05/2024
Full time
Job Title: IT Engineering Manager - Technical Support Salary: £40,000+Benefits Location: Kidderminster, with monthly client and team visits in Leeds, Exeter, and London. Overview: Concept are working with a leading IT Managed Service Provider (MSP) in search of an experienced IT Engineering Manager to lead and empower their team of engineers across multiple UK locations. This role entails overseeing the engineering team, delivering technical support for escalations, and upholding service standards for key clients. Key Responsibilities: Team Management and Support: Provide steadfast management and support to engineers stationed in Leeds, Exeter, London, and remote locations, ensuring uniform support across all sites. Foster consistent communication through regular updates on company progress, service status, and promptly address any concerns. Conduct monthly remote site meetings, bi-monthly one-on-one sessions, and quarterly team gatherings in Kidderminster. Technical Escalation and Operational Support: Act as the primary escalation point for technical issues, resolving them promptly to maintain operational efficiency. Offer comprehensive desktop support, addressing hardware, software, and network glitches as needed. Ensure timely response to support requests via ticketing systems, email, and phone, ensuring swift issue resolution. Communication, Reporting, and Documentation: Establish and uphold a robust communication framework through formal and ad hoc meetings. Provide timely updates on service metrics and develop action plans to address client concerns. Support reporting needs such as stock audits and prepare for scheduled or ad hoc meetings. Document internal procedures, maintain a knowledge base, and mitigate potential client-facing risks. Facilitate seamless communication channels between engineers and stakeholders to ensure operational excellence. Key Technical Skills & Qualifications: Demonstrated experience in managing engineering teams with a focus on continuous improvement and quality development. Proficiency in organising engineer workloads and setting targets to ensure optimal performance. Strong background in 2nd Line Desktop Support roles, with a knack for diagnosing and resolving technical issues. Comprehensive understanding of computer systems, mobile devices, and tech products. Proficiency in Windows, MacOS, Microsoft Office, and Active Directory, with knowledge of network security and antivirus programs. Exceptional problem-solving and communication skills, coupled with a customer-centric approach. Relevant certifications such as CompTIA A+ or Microsoft Certified Professional are advantageous. DBS clearance and residency in the UK for the past 5 years are required. Flexibility for on-call support and the ability to lift moderately heavy objects are necessary.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
17/05/2024
Project-based
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
Senior Electronics Engineer Lynx is representing a rapidly growing company in Bristol, seeking an innovative Senior Electronics Engineer to join a team developing next-generation detection and sensing systems. You will play a leading role evolving cutting-edge products from concept through production. You Will: Drive analog and mixed-signal circuit design, analysis, prototyping and testing Define and execute technology roadmaps, research, system architecture Lead projects and cross-functional engineering teams Collaborate with software, production and field teams Mentor and develop junior engineers Author documentation, interface with customers We Require: Degree in electronics engineering or equivalent 8+ years hands-on hardware development experience Specialization in analog IC design, instrumentation, test philosophy Leadership: strategising, directing projects, motivating teams Programming: Python, MATLAB preferred Creative problem-solving, fast learner, passion for innovation We Offer: Competitive salary up to £70k Hybrid remote/office work environment Flexible hours, parental leave, sabbatical options Chance to pioneer future of detection technologies Learning/development budget New, modern and accessible facilities Relocation assistance available If you want to create breakthrough engineered products that push boundaries, we would love to hear from you. Apply today!
17/05/2024
Full time
Senior Electronics Engineer Lynx is representing a rapidly growing company in Bristol, seeking an innovative Senior Electronics Engineer to join a team developing next-generation detection and sensing systems. You will play a leading role evolving cutting-edge products from concept through production. You Will: Drive analog and mixed-signal circuit design, analysis, prototyping and testing Define and execute technology roadmaps, research, system architecture Lead projects and cross-functional engineering teams Collaborate with software, production and field teams Mentor and develop junior engineers Author documentation, interface with customers We Require: Degree in electronics engineering or equivalent 8+ years hands-on hardware development experience Specialization in analog IC design, instrumentation, test philosophy Leadership: strategising, directing projects, motivating teams Programming: Python, MATLAB preferred Creative problem-solving, fast learner, passion for innovation We Offer: Competitive salary up to £70k Hybrid remote/office work environment Flexible hours, parental leave, sabbatical options Chance to pioneer future of detection technologies Learning/development budget New, modern and accessible facilities Relocation assistance available If you want to create breakthrough engineered products that push boundaries, we would love to hear from you. Apply today!
Summary: A world-leading test equipment company that helps utility companies install, protect, and maintain infrastructure networks is entering an exciting phase of hardware development. They are seeking a Senior Electronics Engineer to help shape the direction of the next generation of underground location products. This role sits within the New Product Development (NPD) team, responsible for executing the technology and product roadmaps. You will lead technical research to increase maturity and decrease risk in upcoming projects. As landscapes continuously evolve, you'll ensure roadmaps align and research feeds into robust products. Responsibilities Include: Leading and owning work packages from inception through completion Mentoring junior engineers and leading technical/cross-functional teams Providing technical interface to product management, developing concepts aligned to roadmaps Applying electronics engineering knowledge to plan, lead, and execute design tasks Developing technical solutions requiring ingenuity and creativity Requirements: Engineering degree in Electronic Engineering or similar Skilled all-round electronics designer Strong analog design, test, PSU, EMC/regulatory, simulation, manufacturing test experience Debugging of processor-based hardware Board documentation and software team liaison Extensive product development background Ability to lead and mentor technical teams Benefits Include: Competitive salary Home/office hybrid working opportunities 25 days annual leave plus option to buy 3 more Pension scheme with employer contributions Private medical cover options Cycle to work scheme Free parking Annual bonus This is an opportunity to shape cutting-edge underground utility location products for a world-leading company with an excellent work-life balance. If you have the required electronics engineering skills, apply today!
17/05/2024
Full time
Summary: A world-leading test equipment company that helps utility companies install, protect, and maintain infrastructure networks is entering an exciting phase of hardware development. They are seeking a Senior Electronics Engineer to help shape the direction of the next generation of underground location products. This role sits within the New Product Development (NPD) team, responsible for executing the technology and product roadmaps. You will lead technical research to increase maturity and decrease risk in upcoming projects. As landscapes continuously evolve, you'll ensure roadmaps align and research feeds into robust products. Responsibilities Include: Leading and owning work packages from inception through completion Mentoring junior engineers and leading technical/cross-functional teams Providing technical interface to product management, developing concepts aligned to roadmaps Applying electronics engineering knowledge to plan, lead, and execute design tasks Developing technical solutions requiring ingenuity and creativity Requirements: Engineering degree in Electronic Engineering or similar Skilled all-round electronics designer Strong analog design, test, PSU, EMC/regulatory, simulation, manufacturing test experience Debugging of processor-based hardware Board documentation and software team liaison Extensive product development background Ability to lead and mentor technical teams Benefits Include: Competitive salary Home/office hybrid working opportunities 25 days annual leave plus option to buy 3 more Pension scheme with employer contributions Private medical cover options Cycle to work scheme Free parking Annual bonus This is an opportunity to shape cutting-edge underground utility location products for a world-leading company with an excellent work-life balance. If you have the required electronics engineering skills, apply today!
Spectrum IT Recruitment (South) Ltd
Guildford, Surrey
Graduate Software Engineers! C, C++, Java, Signal Processing, VHDL, Embedded, Electronics, Greenfield R&D. Surrey, South East UK (Must be eligible for SC/DV clearance) Are you a Graduate Software Engineer that craves innovation, greenfield projects, making an impact and having the autonomy to choose your own projects? Would you like to shape your learning and development? If so, please read on. We are seeking talented Graduate/Junior Software Engineers to join a fast-growing technical consultancy delivering software & hardware solutions to British MoD projects. The company take on complex projects that require deep problem solving. You get to choose from that range of projects and to set your own destiny in terms of learning and development, whilst being mentored and supported in your development by a fantastic team. What do you need? Candidates must have a strong academic background from a Russell Group university (Oxford, Imperial, Durham, Southampton), typically with a first-class degree or PhD in a numerate subject such as physics, engineering or maths. Along with top grade A-Level results in similar STEM categories. You will need a highly analytical mindset, strong technical skills, a natural flair for solving complex problems and knowledge of hardware, software, electronics and engineering principles. Although not a pre-requisite, capabilities in any of the following areas are of particular interest: RF system design and implementation Signal processing algorithm design Software development (eg C/C++/Java) VHDL implementation for FPGAs Analogue/digital electronics design and implementation PCB schematic capture and layout How to apply Hit apply to upload your CV or please contact Tom Rayner at Spectrum IT Recruitment for further information. (see below) Applicants must be based in the UK and be eligible for security clearance (SC, DV). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
14/05/2024
Full time
Graduate Software Engineers! C, C++, Java, Signal Processing, VHDL, Embedded, Electronics, Greenfield R&D. Surrey, South East UK (Must be eligible for SC/DV clearance) Are you a Graduate Software Engineer that craves innovation, greenfield projects, making an impact and having the autonomy to choose your own projects? Would you like to shape your learning and development? If so, please read on. We are seeking talented Graduate/Junior Software Engineers to join a fast-growing technical consultancy delivering software & hardware solutions to British MoD projects. The company take on complex projects that require deep problem solving. You get to choose from that range of projects and to set your own destiny in terms of learning and development, whilst being mentored and supported in your development by a fantastic team. What do you need? Candidates must have a strong academic background from a Russell Group university (Oxford, Imperial, Durham, Southampton), typically with a first-class degree or PhD in a numerate subject such as physics, engineering or maths. Along with top grade A-Level results in similar STEM categories. You will need a highly analytical mindset, strong technical skills, a natural flair for solving complex problems and knowledge of hardware, software, electronics and engineering principles. Although not a pre-requisite, capabilities in any of the following areas are of particular interest: RF system design and implementation Signal processing algorithm design Software development (eg C/C++/Java) VHDL implementation for FPGAs Analogue/digital electronics design and implementation PCB schematic capture and layout How to apply Hit apply to upload your CV or please contact Tom Rayner at Spectrum IT Recruitment for further information. (see below) Applicants must be based in the UK and be eligible for security clearance (SC, DV). Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
We are currently looking on behalf of one of our important clients for a Team Lead Hardware/Electronics Engineer (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Lead a team of Hardware & Electronic Engineers. Actively drive concept generation & the analysis & development of innovative electronics solutions & system architectures of products in accordance with design, development & control processes. Hold responsibility for delivering functionally safe solutions with significant elements of cross-functional design (eg mechanical, software, firmware). Contribute to requirements definition & create design documentation & verification test plans. Drive new component introduction & obsolescence management with third party suppliers. Contribute to the continuous improvement of design & development processes. Participate in peer reviewing hardware development artifacts. Deliver work in compliance with ISO 13485 & FDA Medical Device Design Control processes. Support the team with HW related verifications including CB certifications for IEC 60601-1. Your Skills: At least 5 years professional experience in Developing Embedded Hardware Solutions, ideally including experience in Medical Devices, ensuring compliance with regulatory standards & enhancing patient care & safety. Proven experience in Leading Cross-Functional Teams. Any experience in Altium Designer, DOORS Next & Minitab is advantageous. Your Profile: Completed University Degree Hardware or Electrical Engineering (or similar). Team-oriented, collaborative & customer-focused. Fluent in English (spoken & written), German language skills are considered a plus.
13/05/2024
Full time
We are currently looking on behalf of one of our important clients for a Team Lead Hardware/Electronics Engineer (Medical Device Sector). The role is a permanent position based in Solothurn Canton with good home office allowance. Your Role: Lead a team of Hardware & Electronic Engineers. Actively drive concept generation & the analysis & development of innovative electronics solutions & system architectures of products in accordance with design, development & control processes. Hold responsibility for delivering functionally safe solutions with significant elements of cross-functional design (eg mechanical, software, firmware). Contribute to requirements definition & create design documentation & verification test plans. Drive new component introduction & obsolescence management with third party suppliers. Contribute to the continuous improvement of design & development processes. Participate in peer reviewing hardware development artifacts. Deliver work in compliance with ISO 13485 & FDA Medical Device Design Control processes. Support the team with HW related verifications including CB certifications for IEC 60601-1. Your Skills: At least 5 years professional experience in Developing Embedded Hardware Solutions, ideally including experience in Medical Devices, ensuring compliance with regulatory standards & enhancing patient care & safety. Proven experience in Leading Cross-Functional Teams. Any experience in Altium Designer, DOORS Next & Minitab is advantageous. Your Profile: Completed University Degree Hardware or Electrical Engineering (or similar). Team-oriented, collaborative & customer-focused. Fluent in English (spoken & written), German language skills are considered a plus.