Infrastructure Automation Engineer - Financial Services Are you a passionate and confident Infrastructure Automation Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. Candidates need to have good Ansible experience with configuration management and automation Must have CI/CD experience The project is a File Transmission Testing project
17/05/2024
Project-based
Infrastructure Automation Engineer - Financial Services Are you a passionate and confident Infrastructure Automation Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. Candidates need to have good Ansible experience with configuration management and automation Must have CI/CD experience The project is a File Transmission Testing project
Python Developer (Splunk SOAR) - Financial Services Are you a passionate and confident Python Developer with Splunk experience ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. Python Developer with experience using a SOAR platform (Splunk SOAR) or similar Looking for the candidate to be based in the Sheffield office 2 days a week (Tue & Thurs) to support more junior members of the team with their Development work in order to upskill.
17/05/2024
Project-based
Python Developer (Splunk SOAR) - Financial Services Are you a passionate and confident Python Developer with Splunk experience ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. Python Developer with experience using a SOAR platform (Splunk SOAR) or similar Looking for the candidate to be based in the Sheffield office 2 days a week (Tue & Thurs) to support more junior members of the team with their Development work in order to upskill.
Problem Manager - Banking - Sheffield based/Hybrid Working Are you a passionate and confident Problem Manager ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Problem Manager to join us on a PAYE contract basis and work on a project we are delivering for a key client. To be considered, you should have a background in Banking and have experience of ServiceNow. Hybrid role with onsite attendance in Sheffield (up to 2 days a week). Please apply now for immediate consideration.
17/05/2024
Project-based
Problem Manager - Banking - Sheffield based/Hybrid Working Are you a passionate and confident Problem Manager ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a Problem Manager to join us on a PAYE contract basis and work on a project we are delivering for a key client. To be considered, you should have a background in Banking and have experience of ServiceNow. Hybrid role with onsite attendance in Sheffield (up to 2 days a week). Please apply now for immediate consideration.
IT Operations Specialist - 6months + Global Enterprise Partners is currently looking for an IT Operations Specialist for an assignment with a large retail organization. Our client operates in an extremely dynamic context with several major changes: ongoing multi-cloud transformation, omnichannel strategy. Requirements IT Operations Specialist Role: Handle tickets in the ServiceNow tool while adhering to SLAs Enhance operational and monitoring procedures Define, evolve, and/or implement technical or functional monitoring services for the Retail scope, especially to accelerate the automation of incident detection and resolution. Responsible for hosting and operating Retail solutions. Drive technical projects (eg, infrastructure migration, data center relocation, DRP testing). Responsible for production releases installation Contribute through expertise to the smooth operation of production applications to ensure a defined level of service quality and security for users in line with business constraints. Details IT Operations Specialist Role: Start date: ASAP (Flexible) Duration: Initially 6 months (with extensions) Hours per week: 40 hours Location: Remote (LATAM) Type of contract: Freelancer Rate: Open Interested? If this role as IT Operations Specialist is of your interest, please apply directly via the link and/or get in touch with Eva Donaque via phone or email
17/05/2024
Project-based
IT Operations Specialist - 6months + Global Enterprise Partners is currently looking for an IT Operations Specialist for an assignment with a large retail organization. Our client operates in an extremely dynamic context with several major changes: ongoing multi-cloud transformation, omnichannel strategy. Requirements IT Operations Specialist Role: Handle tickets in the ServiceNow tool while adhering to SLAs Enhance operational and monitoring procedures Define, evolve, and/or implement technical or functional monitoring services for the Retail scope, especially to accelerate the automation of incident detection and resolution. Responsible for hosting and operating Retail solutions. Drive technical projects (eg, infrastructure migration, data center relocation, DRP testing). Responsible for production releases installation Contribute through expertise to the smooth operation of production applications to ensure a defined level of service quality and security for users in line with business constraints. Details IT Operations Specialist Role: Start date: ASAP (Flexible) Duration: Initially 6 months (with extensions) Hours per week: 40 hours Location: Remote (LATAM) Type of contract: Freelancer Rate: Open Interested? If this role as IT Operations Specialist is of your interest, please apply directly via the link and/or get in touch with Eva Donaque via phone or email
File Transfer Engineer (IBM Sterling File Gateway/IBM Connect Direct) - Remote Working - PAYE contract Are you a passionate and confident File Transfer Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a File Transfer Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Experience of IBM Sterling File Gateway or IBM Connect Direct essential. Remote working. Please apply now for immediate consideration.
17/05/2024
Project-based
File Transfer Engineer (IBM Sterling File Gateway/IBM Connect Direct) - Remote Working - PAYE contract Are you a passionate and confident File Transfer Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring a File Transfer Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Experience of IBM Sterling File Gateway or IBM Connect Direct essential. Remote working. Please apply now for immediate consideration.
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
17/05/2024
Full time
Job Purpose & Summary Your expertise as a Multimedia Specialist is essential to our team. This is a multi-disciplinary role across a broad range of platforms, and you will need to be an expert in graphic design, photography, videography, web development and search engine marketing. You will work both independently and as part of a team, and your ability to execute these tasks effectively is crucial to the growth and prosperity of our organisation. Key responsibilities Implement and manage performance of Magenta, Joomla, Shopify, WordPress & HTML sites via organic search engine marketing. Devise, develop and execute off-page linking strategies, where necessary. Optimize websites, Google/Facebook feeds to ensure content engagement and conversion. Monitor performance of sites against acquisition targets identifying areas for improvement and provide recommendations. Create and implement on-page and off-page strategies to facilitate acquisition targets across all digital channels. Identify digital gaps and provide development team with recommendations for implementation based on driving maximum traffic, engagement and conversion while following white-hat SEO best practices. Monitor competitors and provide recommendations to ensure clients achieve maximum returns. Development in conjunction with design team for specific landing page optimization/conversion AdWords campaigns across Magento, Joomla, Shopify, WordPress and HTML. Provide assistance with specifying and designing Internet strategies and web-based methods. Oversee the creative process and give guidance to the design/media team as required. Collaborate with web developers to integrate multimedia elements into websites and optimize user experiences. Ensure content is responsive and accessible. Create and format multimedia content for various media platforms, adapting content to meet platform-specific requirements and trends. Testing multimedia products for technical errors or faults and correct accordingly. Analysing, designing and developing Internet sites applying a mixture of artistry and creativity with software programming and Scripting languages and interfacing with operating environments. Communicating with network specialists regarding web-related issues, such as security and hosting websites, to control and enforce Internet and web server security, space allocation, user access, business continuity, website backup and disaster recovery planning. Designing, developing and integrating computer code with other specialised inputs, such as image files, audio files and Scripting languages, to produce, maintain and support websites. Continue to develop enhancements for product HyperGift. Monitor Product HyperGift sales and provide marketing strategies for current HyperGift clients. Production of HyperGift training videos. Monitor and upgrade Product HyperGift Voucher Templates. Skills and Qualifications Minimum of 5 years' in SEO and development experience across multiple CMS/websites. Excellent analytical skills with experience of delivering reports and ensuring recommended actions. Working development knowledge of Opensource CMS, Shopify, PHP, HTML 5, Java and Python. C# added advantage. Proficiency in multimedia software and tools, such as Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator), Final Cut Pro, or similar. Strong understanding of photo/video production techniques, including shooting, editing, color correction, and sound design. Drone operator experience, preferably DJI. A good understanding of technologies used to run, track and optimise campaigns. Super analytical, evaluative and problem-solving abilities. Ability to establish priorities, work independently and proceed with objectives without supervision. Team Player.
IBM Connect Direct Engineer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident IBM Connect Direct Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an IBM Connect Direct Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Remote working. Please apply now for immediate consideration.
16/05/2024
Project-based
IBM Connect Direct Engineer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident IBM Connect Direct Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an IBM Connect Direct Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Remote working. Please apply now for immediate consideration.
IBM Sterling File Gateway Engineer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident IBM Sterling File Gateway Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an IBM Sterling File Gateway Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Remote working. Please apply now for immediate consideration.
16/05/2024
Project-based
IBM Sterling File Gateway Engineer - Financial Services - Remote Working - PAYE contract Are you a passionate and confident IBM Sterling File Gateway Engineer ready to make a significant contribution working for one of the UK's fastest growing Financial Services Consultancies? Then read on! MHC Overview: MHC are an award-winning IT and Business Consultancy, specialising in Change Management initiatives, which we deliver working in a collaborative way with our Clients. You will have the confidence and the capability to step straight into a specialist consultancy role within one of MHC's Practice areas to provide effective and efficient solutions that support our Clients' business requirements, while working constructively with senior MHC and Client managers and other staff. MHC are hiring an IBM Sterling File Gateway Engineer to join us on a PAYE contract basis and work on a project we are delivering for a key client. Remote working. Please apply now for immediate consideration.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
16/05/2024
Project-based
Job Title: Infrastructure Support Engineer III - Red Hat Linux enterprise support Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team are expected to resolve a wide variety of server and storage incidents and requests, while minimizing disruption to our users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging * Excellent knowledge of Red Hat Network Satellite for system management and performance reporting * Provide support for L2 and L3 Operational activities & troubleshooting * Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments * Demonstrate the ability to methodically work through issues * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Achieve high levels of customer satisfaction * Author processes and working instructions * Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required * Represent the 3rd line team from a Linux perspective in customer meetings * Red Hat Certified Engineer or other Red Hat/Linux related certification * To manage a range of Linux technology's RHLE, RHNS, Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site * Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity * RHLE High availability including clustering, fencing and unfencing if you have the skills required please apply now. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
16/05/2024
Project-based
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
Conexus have partnered with a global company within life sciences to source an incident management specialist to launch new initiatives around Incident Response. In this role, you'll be at the forefront, setting the example for junior team members. We're looking for someone with a process-oriented background, ideally from a highly regulated environment such as pharmaceuticals, banking, or a company specializing in SOC Services. While you won't directly manage people, a significant aspect of this role involves training the team. Hands-on experience in dealing with incidents is crucial. Responsibilities: Lead the incident response efforts, ensuring incidents are managed effectively and in line with established processes and initiatives. Mentor and train junior team members to enhance their skills and capabilities in incident response, fostering a culture of continuous improvement. Collaborate with stakeholders to understand business requirements and align incident response processes accordingly. Continuously assess and refine incident response procedures to ensure they meet industry standards and best practices. Act as a subject matter expert on incident response, providing guidance and support to the internal team and other stakeholders. Coordinate with external partners and vendors as needed to enhance incident response capabilities and stay updated on emerging threats. Document and analyze incident response activities to identify areas for improvement and implement corrective actions. Stay informed about the latest trends and developments in incident response and cybersecurity to inform strategic decision-making. Requirements: Demonstrated experience in incident response management, preferably in a process-oriented environment. Proven ability to lead incident response efforts and train junior team members effectively. Hands-on experience dealing with security incidents and a strong understanding of incident response methodologies. Background in a highly regulated industry such as pharmaceuticals or banking, or experience with SOC Services, is desirable. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Relevant certifications such as CISSP, CISM, or GIAC certifications are a plus. If this position is of interest, please apply here or contact me directly for more details.
16/05/2024
Project-based
Conexus have partnered with a global company within life sciences to source an incident management specialist to launch new initiatives around Incident Response. In this role, you'll be at the forefront, setting the example for junior team members. We're looking for someone with a process-oriented background, ideally from a highly regulated environment such as pharmaceuticals, banking, or a company specializing in SOC Services. While you won't directly manage people, a significant aspect of this role involves training the team. Hands-on experience in dealing with incidents is crucial. Responsibilities: Lead the incident response efforts, ensuring incidents are managed effectively and in line with established processes and initiatives. Mentor and train junior team members to enhance their skills and capabilities in incident response, fostering a culture of continuous improvement. Collaborate with stakeholders to understand business requirements and align incident response processes accordingly. Continuously assess and refine incident response procedures to ensure they meet industry standards and best practices. Act as a subject matter expert on incident response, providing guidance and support to the internal team and other stakeholders. Coordinate with external partners and vendors as needed to enhance incident response capabilities and stay updated on emerging threats. Document and analyze incident response activities to identify areas for improvement and implement corrective actions. Stay informed about the latest trends and developments in incident response and cybersecurity to inform strategic decision-making. Requirements: Demonstrated experience in incident response management, preferably in a process-oriented environment. Proven ability to lead incident response efforts and train junior team members effectively. Hands-on experience dealing with security incidents and a strong understanding of incident response methodologies. Background in a highly regulated industry such as pharmaceuticals or banking, or experience with SOC Services, is desirable. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Relevant certifications such as CISSP, CISM, or GIAC certifications are a plus. If this position is of interest, please apply here or contact me directly for more details.
Title: Cyber Security Team Lead Location: Leeds - Hybrid Salary: Up to £80,000 Reports: 3 direct experienced reports and a graduate Requirements: Azure Security experience - Designing and implementing solutions Our client is currently seeking a Cyber Security Team Lead to join their security function in a newly created role. As a Cyber Security Team Leader, you will play a vital role in maintaining the integrity and availability of our clients' data, while providing leadership and support to the Cyber Security Team. Purpose of the Role The primary responsibility of the Cyber Security Team Lead is to provide leadership in maintaining the integrity and availability of our client's data and serve as the interface for cyber security throughout the IT Department. You will be responsible for ensuring a secure infrastructure for the company's data and customers by utilising your leadership skills, analytical capabilities, and advanced knowledge in cyber security. Key Responsibilities Responsible for the day-to-day management of the Cyber Security Team, including defining and managing rotas, proactive quality review of team activities, and adherence to processes and procedures. Confidently deputise for the Cyber Security Manager when required. Create and manage the Security cloud migration process, identifying and resolving gaps through experience. Actively manage complaints and escalations, proactively identifying and resolving issues before they become complaints/escalations. Develop, manage, and maintain the security of the firm's IT services, including patching, resolving vulnerabilities, and system hardening. Create and update security support documentation, including processes and procedures. Collaborate with the IT Department in implementing and maintaining security measures across the infrastructure. Act as the escalation point for security incidents, ensuring prompt incident management and response. Manage forensic investigations and reporting, engaging third-party specialists when required.s. Key Requirements Proven track record in leading a technical security team. Demonstrated experience in planning, developing, and implementing Azure security technologies. Familiarity with security technologies such as SIEM, Firewalls, intrusion detection/prevention systems, antivirus software, authentication systems, and log management. Strong knowledge of security approaches, including risk analysis, attack vectors, cryptography, and cyber security incident response best practices. If the above role sounds like the right step in your career then please get in touch for some more information.
16/05/2024
Full time
Title: Cyber Security Team Lead Location: Leeds - Hybrid Salary: Up to £80,000 Reports: 3 direct experienced reports and a graduate Requirements: Azure Security experience - Designing and implementing solutions Our client is currently seeking a Cyber Security Team Lead to join their security function in a newly created role. As a Cyber Security Team Leader, you will play a vital role in maintaining the integrity and availability of our clients' data, while providing leadership and support to the Cyber Security Team. Purpose of the Role The primary responsibility of the Cyber Security Team Lead is to provide leadership in maintaining the integrity and availability of our client's data and serve as the interface for cyber security throughout the IT Department. You will be responsible for ensuring a secure infrastructure for the company's data and customers by utilising your leadership skills, analytical capabilities, and advanced knowledge in cyber security. Key Responsibilities Responsible for the day-to-day management of the Cyber Security Team, including defining and managing rotas, proactive quality review of team activities, and adherence to processes and procedures. Confidently deputise for the Cyber Security Manager when required. Create and manage the Security cloud migration process, identifying and resolving gaps through experience. Actively manage complaints and escalations, proactively identifying and resolving issues before they become complaints/escalations. Develop, manage, and maintain the security of the firm's IT services, including patching, resolving vulnerabilities, and system hardening. Create and update security support documentation, including processes and procedures. Collaborate with the IT Department in implementing and maintaining security measures across the infrastructure. Act as the escalation point for security incidents, ensuring prompt incident management and response. Manage forensic investigations and reporting, engaging third-party specialists when required.s. Key Requirements Proven track record in leading a technical security team. Demonstrated experience in planning, developing, and implementing Azure security technologies. Familiarity with security technologies such as SIEM, Firewalls, intrusion detection/prevention systems, antivirus software, authentication systems, and log management. Strong knowledge of security approaches, including risk analysis, attack vectors, cryptography, and cyber security incident response best practices. If the above role sounds like the right step in your career then please get in touch for some more information.
Finance Systems Specialist 100% remote available Our client, a global organisation are searching for an experience Finance Systems specialist to join their business on a 6 month Fixed Term Contract. This role will support the global finance teams with the finance software. Responsible for installations and upgrades and support the implementation of their bill to cash software. Role responsibilities: Installation and technical maintenance of the Bill to Cash Software (primarily Credit Control and Cash Allocation) Schedule and perform regular upgrades of the Bill to Cash Software Support the Bill to Cash Process by technically deploying, implementing, and migrating Bill to Cash Software globally following the standardised strategy Support other Financial Software used within the global Finance Teams (eg Dynamics NAV, Business Central, Alloc8, C-Series.) Provide technical and functional training to the business (End users, Application support Teams) Document technical process flows Deploy recommendations and improvements to the software and technical processes to achieve business and process improvements Provide ongoing support on incidents Support the local teams with changes to processes and system setups Ensure compatibility with other systems while maintaining integrity of the data and data transfers Support Major Incident Review (MIR) and Problem Management meetings and actively contribute sharing solutions Enforce "best practice sharing" across countries and regions Essential skills: Technical knowledge of operating system, windows server, IIS (Internet Information Service), other technical tools (eg Powershell) Knowledge of Credit Management and Cash Allocation Software (preferably OnGuard) Knowledge of Active Directory and Citrix Willing to sometimes travel internationally Training skills Effective communicator [written and verbal]. Ready to support and develop members of the team. High integrity Good emphatic skills to understand the needs of the internal customer Proactive skill set to keep up with new technical trends Capable of working under pressure and managing a diverse workload. Experience of working within delivery teams for projects of varying sizes and timescales Understanding of data protection issues Problem-solving capabilities Desirable skills: Knowledge of Finance (especially Credit Management and Cash Allocation ) Processes Experience of Dynamic NAV and/or Business Central implementations Knowledge of SQL database and reporting Experience of working in a complex, multi-priority organisation. Knowledge of other finance business processes (eg Accountancy) Previous experience of finance related project Finance Systems Specialist Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
16/05/2024
Finance Systems Specialist 100% remote available Our client, a global organisation are searching for an experience Finance Systems specialist to join their business on a 6 month Fixed Term Contract. This role will support the global finance teams with the finance software. Responsible for installations and upgrades and support the implementation of their bill to cash software. Role responsibilities: Installation and technical maintenance of the Bill to Cash Software (primarily Credit Control and Cash Allocation) Schedule and perform regular upgrades of the Bill to Cash Software Support the Bill to Cash Process by technically deploying, implementing, and migrating Bill to Cash Software globally following the standardised strategy Support other Financial Software used within the global Finance Teams (eg Dynamics NAV, Business Central, Alloc8, C-Series.) Provide technical and functional training to the business (End users, Application support Teams) Document technical process flows Deploy recommendations and improvements to the software and technical processes to achieve business and process improvements Provide ongoing support on incidents Support the local teams with changes to processes and system setups Ensure compatibility with other systems while maintaining integrity of the data and data transfers Support Major Incident Review (MIR) and Problem Management meetings and actively contribute sharing solutions Enforce "best practice sharing" across countries and regions Essential skills: Technical knowledge of operating system, windows server, IIS (Internet Information Service), other technical tools (eg Powershell) Knowledge of Credit Management and Cash Allocation Software (preferably OnGuard) Knowledge of Active Directory and Citrix Willing to sometimes travel internationally Training skills Effective communicator [written and verbal]. Ready to support and develop members of the team. High integrity Good emphatic skills to understand the needs of the internal customer Proactive skill set to keep up with new technical trends Capable of working under pressure and managing a diverse workload. Experience of working within delivery teams for projects of varying sizes and timescales Understanding of data protection issues Problem-solving capabilities Desirable skills: Knowledge of Finance (especially Credit Management and Cash Allocation ) Processes Experience of Dynamic NAV and/or Business Central implementations Knowledge of SQL database and reporting Experience of working in a complex, multi-priority organisation. Knowledge of other finance business processes (eg Accountancy) Previous experience of finance related project Finance Systems Specialist Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Lorien are supporting an established government savings bank that are expanding their proposition within the Retail Banking part of the organisation. With this, they are looking for a Head of Retail Strategy and Innovation. The role will be responsible for leading innovation and strategic thinking for customers, products and services. You will focus on the Design and Management of the banks future propositions, features and customer experience, whilst remaining in partnership with the Retail Services Senior Leadership team. The organisation are evolving and going through significant growth, 'Digital First' is their main objective whilst supporting their customers and design these services to be inclusive and accessible for all. As they aim to increase the pace at which they deliver change and enhancements to services and products, maintaining alignment with customer expectations and the increased competition in the UK savings market. Based on this, the role will include: Streamline processes. Clear process and ownership Greater focus on ongoing service innovation utilising insights and trends from wider industry. Strategy and proposition development should become less iterative and responsive, with documents reviewed and enhancements made on a more regular basis. Own the development of the organisations strategy long-term customer/Retail strategy Identify new Digital innovations to enhance customer experience including technical opportunities offered by suppliers to enrich customer offering and challenge current thinking Understand target customers, needs and barriers, and the market and economic outlook to predict future needs Define innovation approach for customer experience opportunities and problems Be the senior internal specialist for innovation and design thinking methodologies Skills Required: Strong communication skills - written and verbal - You will represent the business across the various levels and within the industry Strong Stakeholder engagement and relationships Customer Centric/Focus Strategic Thinking Forward Thinking Leadership Experience: Working in a innovation, strategy or digital environment Leading teams through transformation projects Agile Salary is paying between £70,000 - £77,000 with 27% pension, 25 days annual leave, 9 day fortnight scheme, performance related bonus plus further benefits. Deadline for applications is Sunday 19th May. Please apply if you feel you match on the above skills and would like to understand more about the role. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
15/05/2024
Full time
Lorien are supporting an established government savings bank that are expanding their proposition within the Retail Banking part of the organisation. With this, they are looking for a Head of Retail Strategy and Innovation. The role will be responsible for leading innovation and strategic thinking for customers, products and services. You will focus on the Design and Management of the banks future propositions, features and customer experience, whilst remaining in partnership with the Retail Services Senior Leadership team. The organisation are evolving and going through significant growth, 'Digital First' is their main objective whilst supporting their customers and design these services to be inclusive and accessible for all. As they aim to increase the pace at which they deliver change and enhancements to services and products, maintaining alignment with customer expectations and the increased competition in the UK savings market. Based on this, the role will include: Streamline processes. Clear process and ownership Greater focus on ongoing service innovation utilising insights and trends from wider industry. Strategy and proposition development should become less iterative and responsive, with documents reviewed and enhancements made on a more regular basis. Own the development of the organisations strategy long-term customer/Retail strategy Identify new Digital innovations to enhance customer experience including technical opportunities offered by suppliers to enrich customer offering and challenge current thinking Understand target customers, needs and barriers, and the market and economic outlook to predict future needs Define innovation approach for customer experience opportunities and problems Be the senior internal specialist for innovation and design thinking methodologies Skills Required: Strong communication skills - written and verbal - You will represent the business across the various levels and within the industry Strong Stakeholder engagement and relationships Customer Centric/Focus Strategic Thinking Forward Thinking Leadership Experience: Working in a innovation, strategy or digital environment Leading teams through transformation projects Agile Salary is paying between £70,000 - £77,000 with 27% pension, 25 days annual leave, 9 day fortnight scheme, performance related bonus plus further benefits. Deadline for applications is Sunday 19th May. Please apply if you feel you match on the above skills and would like to understand more about the role. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Intuition IT Solutions Ltd
Cirencester, Gloucestershire
Main Purpose of Job: To be a servant leader and coach for an Agile Release Train (ART). The Release Train Engineer's main responsibilities will be to facilitate the ART events and processes and assist the teams on the ART in delivering value. The Release Train Engineer will have at least four year's Agile experience with a proven track record of delivering multiple products using Scrum or Kanban within a SAFe environment and at least two years working as a Senior Scrum Master. Working with the Agile Coaches, the Release Train Engineer will educate Scrum teams in SAFe, Agile, Scrum and Kanban values and principles. They will help develop and implement the strategy for Agile adoption and transformation within Intellect. Key Responsibilities of the Job: Lead the delivery teams on the ART through development and delivery. Facilitate all ART level ceremonies including but not limited to Program Increment (PI) Planning, System Demo, Inspect & Adapt and ART sync events. Manage and optimise the flow of value through the Program Kanban Facilitate PI Planning readiness by fostering a continuous exploration process that drives the synthesis of a Program vision, Program roadmap and Program backlog, through pre and post PI planning events. Establish and communicate the calendar for Program Increments (PIs) and Iterations Summarise team PI objectives into Program PI objectives and socialise them for visibility and transparency. Assist in tracking the execution of features and capabilities. Assist with economic decision-making by facilitating feature and capability estimation by teams and the roll-up to Epics, where necessary The jobholder will act in accordance with the following conduct standards (applicable for all staff): Individual Conduct Standards/Rules You must act with integrity. You must act with due skill, care and diligence. You must be open and co-operative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. Requirements of the Job: People Management Responsibilities: Facilitate and motivate an Agile Release Train (ART), providing support, guidance, and assistance as required to meet Program objectives and Agile and Scrum values and principles. An ART at Intellect Salesforce Program typically consists of between 5 and 12 teams of around 50 to 125 Individuals. Develop and mentor between 5 and 12 Scrum master's on the ART. Coach leaders and teams on the ART in Lean-Agile practices and mindsets Job Knowledge: Specialist knowledge, experience, and a comprehensive understanding of Agile frameworks, Agile at scale and Scrum/Kanban/SAFe principles and practices Strong knowledge and experience of waterfall methodologies Complex knowledge of the specific business area(s) impacted by the incremental delivery of value by the ART. Scrum Master certified SAFe certified Working knowledge of JIRA and Confluence Business Expertise: A solid understanding of the business, structure and divisions is important to support the projects adopting Agile. A solid understanding of external third-party supplier business structures and working practices important in supporting Agile adoption for joint initiatives. A solid understanding of the objectives of other teams and stakeholders that Interact with the ART, both business and technical At least four year's Scrum experience with a proven track record of delivering multiple products using SAFe and Agile Scrum At least two years working as a Senior Scrum Master Problem Solving: Analyze complex problems and make decisions affecting the ART and its incremental delivery of value. Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand in the Continuous Delivery Pipeline Act as consultant, responding to questions from teams on the ART around the application of Agile ways of working and providing ideas and suggestions to improve their application of Agile. Foster Communities of Practice and the use of Built-In Quality practices Communicate with stakeholders, escalate impediments, help manage risk and drive relentless improvement via Inspect and Adapt workshops. Assess the agility level of the ART through regular assessment and help them improve. Escalate and track impediments. Help manage risks and dependencies. Provide input on resourcing to address critical bottlenecks. Produce and track key metrics at Program level (e. g. predictability and flow metrics) Nature and Scope of Impact: Lead the ART in optimizing the flow of value to the organization. Encourage collaboration between teams on the ART. Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment. Support Scrum ceremonies for the teams on the ART, where required (Product Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) Support the wider organization in its overall Agile transformation, launching new ARTs and improving the maturity of existing ARTs. Contribute to the collaborative development of the overall strategy for organizational adoption and transformation to Agile ways of working. This includes every stage of adoption from increasing awareness and employee education, to fostering teams that practice Agile processes and techniques, to sustaining an Agile framework within Intellect and continually offering strategies for improvement, in line with industry best practice. Take an active part in the Agile Working Group, RTE Community of Practice and the wider Agile Community to influence Agile strategy and decisions which support Agile projects throughout the organization. Be a servant leader with a can do' attitude, able to work on your own initiative, often in a challenging but highly rewarding environment. Interpersonal Skills: Strong verbal and written communication skills Strong facilitation and presentation skills Strong administration skills Effective time management and ability to priorities to keep on track. Creative thinking to put forward new ideas and approaches. Transparency and ability to establish trust and supportive relationships. Ability to thrive in an environment with a high degree of change. Work with and influence external third-party suppliers, both onsite and remotely based around the world, to enable an Agile way of working, wherever practical and possible Have a Lean Agile and customer centric mindset. The role of a Release Train Engineer for the Salesforce Program is pivotal in ensuring the successful delivery of Salesforce releases while maintaining high standards of quality and efficiency. By leveraging your expertise, Agile skills, and collaborative approach, you will play a key role in driving innovation and continuous improvement within the Salesforce ecosystem.
15/05/2024
Full time
Main Purpose of Job: To be a servant leader and coach for an Agile Release Train (ART). The Release Train Engineer's main responsibilities will be to facilitate the ART events and processes and assist the teams on the ART in delivering value. The Release Train Engineer will have at least four year's Agile experience with a proven track record of delivering multiple products using Scrum or Kanban within a SAFe environment and at least two years working as a Senior Scrum Master. Working with the Agile Coaches, the Release Train Engineer will educate Scrum teams in SAFe, Agile, Scrum and Kanban values and principles. They will help develop and implement the strategy for Agile adoption and transformation within Intellect. Key Responsibilities of the Job: Lead the delivery teams on the ART through development and delivery. Facilitate all ART level ceremonies including but not limited to Program Increment (PI) Planning, System Demo, Inspect & Adapt and ART sync events. Manage and optimise the flow of value through the Program Kanban Facilitate PI Planning readiness by fostering a continuous exploration process that drives the synthesis of a Program vision, Program roadmap and Program backlog, through pre and post PI planning events. Establish and communicate the calendar for Program Increments (PIs) and Iterations Summarise team PI objectives into Program PI objectives and socialise them for visibility and transparency. Assist in tracking the execution of features and capabilities. Assist with economic decision-making by facilitating feature and capability estimation by teams and the roll-up to Epics, where necessary The jobholder will act in accordance with the following conduct standards (applicable for all staff): Individual Conduct Standards/Rules You must act with integrity. You must act with due skill, care and diligence. You must be open and co-operative with the FCA, the PRA and other regulators. You must pay due regard to the interests of customers and treat them fairly. You must observe proper standards of market conduct. Requirements of the Job: People Management Responsibilities: Facilitate and motivate an Agile Release Train (ART), providing support, guidance, and assistance as required to meet Program objectives and Agile and Scrum values and principles. An ART at Intellect Salesforce Program typically consists of between 5 and 12 teams of around 50 to 125 Individuals. Develop and mentor between 5 and 12 Scrum master's on the ART. Coach leaders and teams on the ART in Lean-Agile practices and mindsets Job Knowledge: Specialist knowledge, experience, and a comprehensive understanding of Agile frameworks, Agile at scale and Scrum/Kanban/SAFe principles and practices Strong knowledge and experience of waterfall methodologies Complex knowledge of the specific business area(s) impacted by the incremental delivery of value by the ART. Scrum Master certified SAFe certified Working knowledge of JIRA and Confluence Business Expertise: A solid understanding of the business, structure and divisions is important to support the projects adopting Agile. A solid understanding of external third-party supplier business structures and working practices important in supporting Agile adoption for joint initiatives. A solid understanding of the objectives of other teams and stakeholders that Interact with the ART, both business and technical At least four year's Scrum experience with a proven track record of delivering multiple products using SAFe and Agile Scrum At least two years working as a Senior Scrum Master Problem Solving: Analyze complex problems and make decisions affecting the ART and its incremental delivery of value. Improve the flow of value through value streams by improving and assessing the practices associated with DevOps and Release on Demand in the Continuous Delivery Pipeline Act as consultant, responding to questions from teams on the ART around the application of Agile ways of working and providing ideas and suggestions to improve their application of Agile. Foster Communities of Practice and the use of Built-In Quality practices Communicate with stakeholders, escalate impediments, help manage risk and drive relentless improvement via Inspect and Adapt workshops. Assess the agility level of the ART through regular assessment and help them improve. Escalate and track impediments. Help manage risks and dependencies. Provide input on resourcing to address critical bottlenecks. Produce and track key metrics at Program level (e. g. predictability and flow metrics) Nature and Scope of Impact: Lead the ART in optimizing the flow of value to the organization. Encourage collaboration between teams on the ART. Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment. Support Scrum ceremonies for the teams on the ART, where required (Product Backlog Refinement, Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective) Support the wider organization in its overall Agile transformation, launching new ARTs and improving the maturity of existing ARTs. Contribute to the collaborative development of the overall strategy for organizational adoption and transformation to Agile ways of working. This includes every stage of adoption from increasing awareness and employee education, to fostering teams that practice Agile processes and techniques, to sustaining an Agile framework within Intellect and continually offering strategies for improvement, in line with industry best practice. Take an active part in the Agile Working Group, RTE Community of Practice and the wider Agile Community to influence Agile strategy and decisions which support Agile projects throughout the organization. Be a servant leader with a can do' attitude, able to work on your own initiative, often in a challenging but highly rewarding environment. Interpersonal Skills: Strong verbal and written communication skills Strong facilitation and presentation skills Strong administration skills Effective time management and ability to priorities to keep on track. Creative thinking to put forward new ideas and approaches. Transparency and ability to establish trust and supportive relationships. Ability to thrive in an environment with a high degree of change. Work with and influence external third-party suppliers, both onsite and remotely based around the world, to enable an Agile way of working, wherever practical and possible Have a Lean Agile and customer centric mindset. The role of a Release Train Engineer for the Salesforce Program is pivotal in ensuring the successful delivery of Salesforce releases while maintaining high standards of quality and efficiency. By leveraging your expertise, Agile skills, and collaborative approach, you will play a key role in driving innovation and continuous improvement within the Salesforce ecosystem.
ServiceNow Architect currently required to work alongside a specialist ServiceNow Partner on a permanent basis to work from home. The successful candidate will have responsibility for technical and functional architecture of ServiceNow solutions; being involved from the initial scoping, through design, and onto overseeing delivery. You will need to have strong understanding of how the ServiceNow fits into the wider business, ideally with appreciation of the service offerings above and beyond ITSM, including CSM, ITOM and SPM. This role will sit across both the Professional Services implementation team as well as the Managed Services practice, so experience and knowledge of both is key. Ideally, you'll have been involved in several implementations and consulting projects previously and have commercial awareness to expand a project once commenced. This is a great opportunity for an ambitious, versatile and hardworking individual to join a growing practice in an exciting role with the ability to effect change a senior level, whilst working on a range of interesting and complex projects. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.
15/05/2024
Full time
ServiceNow Architect currently required to work alongside a specialist ServiceNow Partner on a permanent basis to work from home. The successful candidate will have responsibility for technical and functional architecture of ServiceNow solutions; being involved from the initial scoping, through design, and onto overseeing delivery. You will need to have strong understanding of how the ServiceNow fits into the wider business, ideally with appreciation of the service offerings above and beyond ITSM, including CSM, ITOM and SPM. This role will sit across both the Professional Services implementation team as well as the Managed Services practice, so experience and knowledge of both is key. Ideally, you'll have been involved in several implementations and consulting projects previously and have commercial awareness to expand a project once commenced. This is a great opportunity for an ambitious, versatile and hardworking individual to join a growing practice in an exciting role with the ability to effect change a senior level, whilst working on a range of interesting and complex projects. By applying to this advert, you are giving Xcede authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. A copy of our Privacy notice is available on our website for further details. Xcede is acting as an Employment Business in relation to this vacancy.
My client is a specialist building services contractor that carries out design, manufacture and installation of new build and retrofit decarbonisation and renewable energy projects as well as modular mechanical & electrical prefabricated products, with a reputation for construction quality and delivery of projects to the highest standard. The Head of BIM will play a critical role in collaborating with the BIM managers and the BIM coordination teams to ensure delivery of the highest quality drawings and BIM modelling standards ensuring that all mechanical, electrical, and plumbing (MEP), architectural and structural elements are accurately represented and meet the project's specifications. The candidate will collaborate closely with the BIM, pre-construction, design, offsite fabrication and onsite operation teams to ensure seamless process to assist in delivering high profile projects. Key Responsibilities Project Delivery Strategy: Collaborate with the BIM Manager to develop and refine the overall BIM strategy and delivery programme for the project, ensuring that it aligns with the specific project objectives and company goals. BIM Execution Plan (BEP) Onboarding: Understand the project specific BIM execution plan, which details the project's BIM objectives, standards, workflows, roles, and deliverables that the BIM team must deliver to. Team Management: Manage and schedule the project deliverables for all BIM team members appointed to each project, assisting individuals as required, and ensuring that deliverables are being completed within the programme target completion dates. Resource Allocation: Coordinate with the BIM Manager to ensure that the necessary BIM team members are assigned to lead projects to ensure project completion dates are being sufficiently met. Project Reporting: Establish clear communication channels and provide regular project reporting with the BIM Manager and Associate Director to illustrate project progress and challenges. Project Modelling: While overseeing the project, a BIM Project Lead will also be directly involved in leading the creating of BIM models, especially intricate or critical portions that require detailed attention. Design Management: Supervise the BIM team in the creation, integration, and management of discipline-specific project design models and drawings (ie. MEP, structural, architectural), whilst ensuring that the models and drawing align with project requirements, specifications, and company standards Coordination & Integration: Ensuring seamless coordination between various design disciplines such as architecture, structure, MEP (Mechanical, Electrical, and Plumbing), and interiors. This involves integrating of various design aspects to create a cohesive and harmonious design. Clash Detection & Resolution: Utilise BIM software tools to identify clashes between different models (eg, structural and MEP) and coordinate with relevant teams to resolve these issues in the design phase, preventing costly on-site corrections. Quality Assurance: Implement rigorous quality assurance protocols to regularly validate the accuracy, completeness, and integrity of BIM models and associated drawings. Conduct periodic quality checks, both manual and automated, to identify inconsistencies, errors, or deviations. Document Control: Ensure that all BIM related documentation, such as revision histories, model updates, and change logs, are meticulously maintained and archived. Internal Coordination Meetings: Host BIM coordination meetings with relevant project team members to discuss any issues or concerns related to BIM design modelling or drawings for the attention of the team. Stakeholder Collaboration: Act as the primary BIM contact in attendance to BIM project meetings with external stakeholders, facilitating effective communication between architects, engineers, contractors, and other involved parties. Feedback Integration: Seek feedback from all relevant internal teams associated in delivering the projects regarding BIM processes and deliverables and use this feedback for continuous improvement. Performance Monitoring: Track and evaluate the performance of team members in terms of their modelling and drawing generation accuracy, speed, and standards. Professional Development: Identify training needs within the team and liaise with the BIM manager to organise training sessions, workshops, or courses to enhance their BIM modelling skills as required. Mentorship: Provide mentorship to team members, guiding them through complex modelling challenges and offering insights based on personal experience. Integration with Other Software: Understand and integrate the BIM project processes and how BIM models integrate with other software tools - ie. Dynamo 4D, 5D, & 6D BIM Integration: If applicable, oversee the integration of time (4D), cost (5D), and facility management (6D) data into BIM models, enhancing project predictability and post-construction facility management. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
14/05/2024
Full time
My client is a specialist building services contractor that carries out design, manufacture and installation of new build and retrofit decarbonisation and renewable energy projects as well as modular mechanical & electrical prefabricated products, with a reputation for construction quality and delivery of projects to the highest standard. The Head of BIM will play a critical role in collaborating with the BIM managers and the BIM coordination teams to ensure delivery of the highest quality drawings and BIM modelling standards ensuring that all mechanical, electrical, and plumbing (MEP), architectural and structural elements are accurately represented and meet the project's specifications. The candidate will collaborate closely with the BIM, pre-construction, design, offsite fabrication and onsite operation teams to ensure seamless process to assist in delivering high profile projects. Key Responsibilities Project Delivery Strategy: Collaborate with the BIM Manager to develop and refine the overall BIM strategy and delivery programme for the project, ensuring that it aligns with the specific project objectives and company goals. BIM Execution Plan (BEP) Onboarding: Understand the project specific BIM execution plan, which details the project's BIM objectives, standards, workflows, roles, and deliverables that the BIM team must deliver to. Team Management: Manage and schedule the project deliverables for all BIM team members appointed to each project, assisting individuals as required, and ensuring that deliverables are being completed within the programme target completion dates. Resource Allocation: Coordinate with the BIM Manager to ensure that the necessary BIM team members are assigned to lead projects to ensure project completion dates are being sufficiently met. Project Reporting: Establish clear communication channels and provide regular project reporting with the BIM Manager and Associate Director to illustrate project progress and challenges. Project Modelling: While overseeing the project, a BIM Project Lead will also be directly involved in leading the creating of BIM models, especially intricate or critical portions that require detailed attention. Design Management: Supervise the BIM team in the creation, integration, and management of discipline-specific project design models and drawings (ie. MEP, structural, architectural), whilst ensuring that the models and drawing align with project requirements, specifications, and company standards Coordination & Integration: Ensuring seamless coordination between various design disciplines such as architecture, structure, MEP (Mechanical, Electrical, and Plumbing), and interiors. This involves integrating of various design aspects to create a cohesive and harmonious design. Clash Detection & Resolution: Utilise BIM software tools to identify clashes between different models (eg, structural and MEP) and coordinate with relevant teams to resolve these issues in the design phase, preventing costly on-site corrections. Quality Assurance: Implement rigorous quality assurance protocols to regularly validate the accuracy, completeness, and integrity of BIM models and associated drawings. Conduct periodic quality checks, both manual and automated, to identify inconsistencies, errors, or deviations. Document Control: Ensure that all BIM related documentation, such as revision histories, model updates, and change logs, are meticulously maintained and archived. Internal Coordination Meetings: Host BIM coordination meetings with relevant project team members to discuss any issues or concerns related to BIM design modelling or drawings for the attention of the team. Stakeholder Collaboration: Act as the primary BIM contact in attendance to BIM project meetings with external stakeholders, facilitating effective communication between architects, engineers, contractors, and other involved parties. Feedback Integration: Seek feedback from all relevant internal teams associated in delivering the projects regarding BIM processes and deliverables and use this feedback for continuous improvement. Performance Monitoring: Track and evaluate the performance of team members in terms of their modelling and drawing generation accuracy, speed, and standards. Professional Development: Identify training needs within the team and liaise with the BIM manager to organise training sessions, workshops, or courses to enhance their BIM modelling skills as required. Mentorship: Provide mentorship to team members, guiding them through complex modelling challenges and offering insights based on personal experience. Integration with Other Software: Understand and integrate the BIM project processes and how BIM models integrate with other software tools - ie. Dynamo 4D, 5D, & 6D BIM Integration: If applicable, oversee the integration of time (4D), cost (5D), and facility management (6D) data into BIM models, enhancing project predictability and post-construction facility management. ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.
Experis are delighted to be working with one of the best studios in gaming - they have been round for over 30 years and have shipped over 30 different titles, with many people having grown up playing their games! They are on the lookout for a Player Support Specialist to come and work on their latest AAA game, working on helping customers with different problems, providing effective and compassionate solutions Overview of the contract details: £30,000 Salary equivalent per annum Flexible start dates Remote 28 days holiday per annum Overview of the day to day: Assist in the day-to-day operations of the CS team, communicating effectively with players, and internal/external teams Answer support tickets, whilst balancing the needs of players and peers, creating technical bug reports to assist the development team investigate new issues and identifying and escalating patterns of more widespread issues Troubleshoot and provide technical support where relevant Create and update training and gameplay documentation Things they are looking for: Excellent written/verbal communication skills Logical troubleshooter Technical support or customer service/moderation experience Strong interest in PC and/or console gaming (preferably Microsoft Xbox or Sony Playstation) Understanding of online customer service operations Previous experience of services or online multiplayer titles is beneficial, as is having worked closely with a cross-discipline development teams If this role is of interest, please apply with your latest CV for an immediate review
14/05/2024
Full time
Experis are delighted to be working with one of the best studios in gaming - they have been round for over 30 years and have shipped over 30 different titles, with many people having grown up playing their games! They are on the lookout for a Player Support Specialist to come and work on their latest AAA game, working on helping customers with different problems, providing effective and compassionate solutions Overview of the contract details: £30,000 Salary equivalent per annum Flexible start dates Remote 28 days holiday per annum Overview of the day to day: Assist in the day-to-day operations of the CS team, communicating effectively with players, and internal/external teams Answer support tickets, whilst balancing the needs of players and peers, creating technical bug reports to assist the development team investigate new issues and identifying and escalating patterns of more widespread issues Troubleshoot and provide technical support where relevant Create and update training and gameplay documentation Things they are looking for: Excellent written/verbal communication skills Logical troubleshooter Technical support or customer service/moderation experience Strong interest in PC and/or console gaming (preferably Microsoft Xbox or Sony Playstation) Understanding of online customer service operations Previous experience of services or online multiplayer titles is beneficial, as is having worked closely with a cross-discipline development teams If this role is of interest, please apply with your latest CV for an immediate review
Employee Relations Specialist Part time - 22 hours per week Reading/Hybrid Overview: To provide professional, commercial and specialist employee relations advice and coaching to our people managers and stakeholders across the broader People team and business to deliver business objectives and operational outcomes. The SME advise ensures our people experiences are aligned to our business strategy, policies, precedents, compliance and legislative requirements. As a result, knowledge of the company's broader People Policies and processes is also required. The ER Specialist manages a variety of complex and high risk cases including disciplinary, grievance, whistleblowing, sickness absence and capability, performance, appeals, early conciliation and Employment Tribunal claims. The role is responsible for the delivery of consultation for business change projects including restructures/redundancy (individual and collective), TUPE (in and out) and changing terms and conditions. This varied role also manages the delivery of ER related projects, policy updates and initiatives for continuous improvement. What you will be doing? Delivery of individual and collective consultation for business change projects across organisation including redundancy, TUPE and changes of terms and conditions Manage highly complex and high-risk cases including; disciplinary, grievance, sickness, capability, appeals, whistleblowing, early conciliation, settlement agreements/COT3 and Employment Tribunals. Risk assess ER related issues and projects, providing clear and viable options for business consideration. Effective support, buddying, and development of the Advisors. Using ER data (including data manipulation on Excel), identify trends/insights to meet stakeholder needs, story-telling and identify opportunities for proactive intervention. Identifies shortcomings in existing processes, systems and procedures, then collaborates with stakeholders to drive continuous improvement. Manage relationships with key internal customers and act as their business partner, while typically using support teams to ensure client satisfaction. Develops training courses to meet identified needs to improve performance and meet business requirements. Essential Criteria: Comprehensive rob related experience in own area of expertise to highly competent level Qualifications: CIPD Qualified or Part Qualified. Key Skills: Comprehensive experience in Employee Relations including the management of complex/high risk cases and leading consultation requirements for business change projects If sounds interesting, Please share your updated CV. Project People is acting as an Employment Business in relation to this vacancy.
14/05/2024
Project-based
Employee Relations Specialist Part time - 22 hours per week Reading/Hybrid Overview: To provide professional, commercial and specialist employee relations advice and coaching to our people managers and stakeholders across the broader People team and business to deliver business objectives and operational outcomes. The SME advise ensures our people experiences are aligned to our business strategy, policies, precedents, compliance and legislative requirements. As a result, knowledge of the company's broader People Policies and processes is also required. The ER Specialist manages a variety of complex and high risk cases including disciplinary, grievance, whistleblowing, sickness absence and capability, performance, appeals, early conciliation and Employment Tribunal claims. The role is responsible for the delivery of consultation for business change projects including restructures/redundancy (individual and collective), TUPE (in and out) and changing terms and conditions. This varied role also manages the delivery of ER related projects, policy updates and initiatives for continuous improvement. What you will be doing? Delivery of individual and collective consultation for business change projects across organisation including redundancy, TUPE and changes of terms and conditions Manage highly complex and high-risk cases including; disciplinary, grievance, sickness, capability, appeals, whistleblowing, early conciliation, settlement agreements/COT3 and Employment Tribunals. Risk assess ER related issues and projects, providing clear and viable options for business consideration. Effective support, buddying, and development of the Advisors. Using ER data (including data manipulation on Excel), identify trends/insights to meet stakeholder needs, story-telling and identify opportunities for proactive intervention. Identifies shortcomings in existing processes, systems and procedures, then collaborates with stakeholders to drive continuous improvement. Manage relationships with key internal customers and act as their business partner, while typically using support teams to ensure client satisfaction. Develops training courses to meet identified needs to improve performance and meet business requirements. Essential Criteria: Comprehensive rob related experience in own area of expertise to highly competent level Qualifications: CIPD Qualified or Part Qualified. Key Skills: Comprehensive experience in Employee Relations including the management of complex/high risk cases and leading consultation requirements for business change projects If sounds interesting, Please share your updated CV. Project People is acting as an Employment Business in relation to this vacancy.
Physical Security Engineer (CCTV, IDS, Alarm System) Utilities Hybrid: covering the South West (Cardiff) 12 months In short: Field Force Engineer required to install and maintain Physical Security systems for a major utilities company. You will be covering the South West with an office in Cardiff. 60% of your time is likely to include travel with all expenses including your van provided. In full: We are looking for an experienced Field Technician to join our UK Physical Security Team to ensure the protection of Critical National Infrastructure assets through the use of both Physical and Cyber Security technologies, by deterring, delaying and detecting security threats and vulnerabilities. This is a field-based position where you will be expected to travel 60% of the time. If you have the ability to develop and build on an existing foundation, a drive for delivering excellent customer service and a passion for being at the heart of a clean energy future, then please apply today! What you'll do You'll be joining a small team of multiskilled Security Technicians who will be servicing, maintaining and installing various security disciplines on the client estate. This will include but not limited to, monitored Closed Circuit television, both analogue and digital, centrally managed access control systems, Public Address and intercom, Video Analytics, Electric and acoustic fence and intruder alarm, security white and infra-red lighting as well as support on the infrastructure that keep the systems running such as the Servers and UPS systems and electrical wiring. The role will provide support to the sites and locations we have across the South West so a full UK driving licence and the ability to this region is essential (vehicle provided), the role will form part of an out of hours standby and callout rota once training and authorisation has been gained. Working alongside our own Security Control Centre (SCC) Operations Team, and our first and second line support teams you will provide a key interface between SCC and site operations and our specialist contractors. What you'll need Essential: Industry Knowledge and recognised qualifications in Security Systems (for example CCTV and Access Control, Intruder Detection Systems, Automated Gates and Monitored Pulse Fencing). Service Management and Stakeholder engagement experience to include third parties suppliers and contractors. Ability to multi task in a challenging or crisis environment, while making sound and practical decisions. Ability to work well under pressure. Excellent standard of literacy and report writing. Good communicator with an ability to give clear and concise instructions. Full UK Driving License. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
10/05/2024
Project-based
Physical Security Engineer (CCTV, IDS, Alarm System) Utilities Hybrid: covering the South West (Cardiff) 12 months In short: Field Force Engineer required to install and maintain Physical Security systems for a major utilities company. You will be covering the South West with an office in Cardiff. 60% of your time is likely to include travel with all expenses including your van provided. In full: We are looking for an experienced Field Technician to join our UK Physical Security Team to ensure the protection of Critical National Infrastructure assets through the use of both Physical and Cyber Security technologies, by deterring, delaying and detecting security threats and vulnerabilities. This is a field-based position where you will be expected to travel 60% of the time. If you have the ability to develop and build on an existing foundation, a drive for delivering excellent customer service and a passion for being at the heart of a clean energy future, then please apply today! What you'll do You'll be joining a small team of multiskilled Security Technicians who will be servicing, maintaining and installing various security disciplines on the client estate. This will include but not limited to, monitored Closed Circuit television, both analogue and digital, centrally managed access control systems, Public Address and intercom, Video Analytics, Electric and acoustic fence and intruder alarm, security white and infra-red lighting as well as support on the infrastructure that keep the systems running such as the Servers and UPS systems and electrical wiring. The role will provide support to the sites and locations we have across the South West so a full UK driving licence and the ability to this region is essential (vehicle provided), the role will form part of an out of hours standby and callout rota once training and authorisation has been gained. Working alongside our own Security Control Centre (SCC) Operations Team, and our first and second line support teams you will provide a key interface between SCC and site operations and our specialist contractors. What you'll need Essential: Industry Knowledge and recognised qualifications in Security Systems (for example CCTV and Access Control, Intruder Detection Systems, Automated Gates and Monitored Pulse Fencing). Service Management and Stakeholder engagement experience to include third parties suppliers and contractors. Ability to multi task in a challenging or crisis environment, while making sound and practical decisions. Ability to work well under pressure. Excellent standard of literacy and report writing. Good communicator with an ability to give clear and concise instructions. Full UK Driving License. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.