Rockville Dental Suite
Rockville, Maryland
21/10/2024
Full time
Front Desk Receptionist Be the Face of Rockville Dental Suite! Location: Rockville, MD Position: Full-Time Front Desk Receptionist At Rockville Dental Suite , our compassionate team is devoted to delivering exceptional care in a modern, comfortable environment, ensuring every visit exceeds expectations. Our commitment lies in enhancing oral health and overall well-being while fostering lasting relationships built on trust, respect, and personalized service. We are looking for a friendly and organized Front Desk Receptionist to join our team and be the first point of contact for our valued patients. Key Responsibilities: Greet patients with a warm, welcoming attitude and ensure a positive experience from start to finish Manage patient scheduling, cancellations, and follow-ups efficiently Handle phone calls, emails, and inquiries in a professional and courteous manner Verify insurance information and process patient paperwork accurately Assist with billing, payments, and maintaining patient records Coordinate with the clinical team to ensure smooth patient flow Maintain a clean, organized, and professional front desk area Qualifications: Previous experience in a dental or medical office preferred but not required Strong communication and interpersonal skills Proficiency in scheduling software (knowledge of Dentrix or similar systems is a plus) Ability to multitask and stay organized in a fast-paced environment Attention to detail and problem-solving skills A positive, professional attitude with a focus on excellent customer service Why Join Us? Work in a high-end, modern facility with a patient-first philosophy Competitive pay and benefits package A supportive, team-oriented work environment Opportunities for professional growth and development Be part of a practice that values trust, respect, and personalized service