I'm currently on the lookout for an IT Support Engineer to join a sustainable and innovative market leading company - this is an onsite role based in Carlisle. They are among the largest and most respected companies in the UK within their industry, demonstrating a strong commitment to technology. They continually invest in innovative solutions to enhance efficiency and product quality. Recently acquired, the company is experiencing rapid growth, now employing over 1,100 people across 11 locations. They're searching for an IT Support specialist to join their dynamic IT team at their Melton office. This role is essential in providing comprehensive technical support and maintenance across their business. Reporting to the IT Support Manager, your primary focus will be assisting system users with computer support and IT maintenance, ensuring efficient resolution of issues from initial request to final resolution. You'll be responsible for troubleshooting hardware, networking, operating systems, and applications, providing technical advice to a non-technical audience. Key Responsibilities: * Providing 1st line technical support to users through monitoring and prioritising, user requests using their IT helpdesk system, ensuring all user tickets are assigned, responded to, and closed off within SLA. * Identifying software and hardware problems, as well as completing repairs and upgrades. * Monitoring alerts and acting as first response, escalating where required. * Monitoring and maintaining backup systems across the business. * Helping in the installation and configuration of new Servers, networking infrastructure and other IT equipment across the business. * Computer, Tablet, and mobile phone builds, rebuilds and configuration. * Telephony configuration and management. * Office 365 Support * Providing support when required to the broader IT team including Infrastructure, Software and Security Teams. Qualifications and Skills: * Understanding of Windows 7, 10 and Windows 11 Operating Systems, including installation, configuration, and fault-finding activities. * Microsoft Office 365 support. * Strong communication and problem-solving skills * Full UK driving licence and willingness to travelling to our sites across the UK. * Linux/AD/VMware (Bonus) In return, they're able to offer a competitive salary of £27,000 - £30,000 as well as a variety of perks including: * Employee benefits portal with access to exclusive deals and discounts on 100s of high street brands, utilities, eating out and more! * Confidential 24/7 wellbeing support. * Cycle to Work Scheme. * Funded learning and career development opportunities. * Company provided Life Assurance policy. If it sounds of interest, please apply here or get in touch with Paul McGovern from Cathcart Technology
22/01/2025
Full time
I'm currently on the lookout for an IT Support Engineer to join a sustainable and innovative market leading company - this is an onsite role based in Carlisle. They are among the largest and most respected companies in the UK within their industry, demonstrating a strong commitment to technology. They continually invest in innovative solutions to enhance efficiency and product quality. Recently acquired, the company is experiencing rapid growth, now employing over 1,100 people across 11 locations. They're searching for an IT Support specialist to join their dynamic IT team at their Melton office. This role is essential in providing comprehensive technical support and maintenance across their business. Reporting to the IT Support Manager, your primary focus will be assisting system users with computer support and IT maintenance, ensuring efficient resolution of issues from initial request to final resolution. You'll be responsible for troubleshooting hardware, networking, operating systems, and applications, providing technical advice to a non-technical audience. Key Responsibilities: * Providing 1st line technical support to users through monitoring and prioritising, user requests using their IT helpdesk system, ensuring all user tickets are assigned, responded to, and closed off within SLA. * Identifying software and hardware problems, as well as completing repairs and upgrades. * Monitoring alerts and acting as first response, escalating where required. * Monitoring and maintaining backup systems across the business. * Helping in the installation and configuration of new Servers, networking infrastructure and other IT equipment across the business. * Computer, Tablet, and mobile phone builds, rebuilds and configuration. * Telephony configuration and management. * Office 365 Support * Providing support when required to the broader IT team including Infrastructure, Software and Security Teams. Qualifications and Skills: * Understanding of Windows 7, 10 and Windows 11 Operating Systems, including installation, configuration, and fault-finding activities. * Microsoft Office 365 support. * Strong communication and problem-solving skills * Full UK driving licence and willingness to travelling to our sites across the UK. * Linux/AD/VMware (Bonus) In return, they're able to offer a competitive salary of £27,000 - £30,000 as well as a variety of perks including: * Employee benefits portal with access to exclusive deals and discounts on 100s of high street brands, utilities, eating out and more! * Confidential 24/7 wellbeing support. * Cycle to Work Scheme. * Funded learning and career development opportunities. * Company provided Life Assurance policy. If it sounds of interest, please apply here or get in touch with Paul McGovern from Cathcart Technology
An Edinburgh-based t ech-start up , working in the tech for good space, is looking for a skilled Python Software Engineer to join their hybrid team - genuinely interesting subject matter and real variety in work. They've been running for a few years now and are really starting to make a name for themselves, they have one core product and develop a series of applications that are critical within the research community in their field. They operate in the tech for good space, and everything you'll be working on will be used by academic researchers to provide them with tools and the ability to analyse their data to help form conclusions - they predominantly work in the environmental space. You'll work in a multidisciplinary team consisting of Data Scientist and Software Engineers , and will experience real variety in your role. You'll spend part of your time working on their core product, be tasked with developing multiple tools and applications from scratch, and helping to maintain and enhance existing applications. They work in a pretty fast paced environment due to the nature of their project work, so they are looking for someone that enjoys this style of working. As the project work is pretty varied, their tech stack is also quite similar. Predominantly they work in Python (moving towards FastAPI), they host applications on GCP, within a Linux environment and tend to use ReactJS for the Front End with a MongoDB database. However, they're looking for a creative and curious Software Engineer to join the business and if you feel a different technology would better suit a project you genuinely have the ability to suggest and implement this. You'll ideally have commercial experience with most of the following; * Python * JavaScript * Cloud Services * CI/CD * NoSQL Databases The following experience is highly desirable; * Working within academic research/strong academic background * Working with Algorithms * ReactJS This role would suit an ambitious Software Engineer looking for a challenging role, you'll be able to pick up as much responsibility as you crave here, and will be expected to work pretty independently on technical projects. You'll also be able to get involved in requirements gathering, prototyping, system design and even suggesting new technologies. They're able to offer a salary of £40k to £50k for this role with a series of benefits to match. Their offices are based in central Edinburgh, just a short walk from Haymarket and Waverly train station. The team supports hybrid working here, where you'll be expected onsite about once a week (although most are regularly in more often - out of choice), they also offer very flexible working arrangements. If you're keen to find out more, please apply or drop Doug Paget at Cathcart Technology a message
17/01/2025
Full time
An Edinburgh-based t ech-start up , working in the tech for good space, is looking for a skilled Python Software Engineer to join their hybrid team - genuinely interesting subject matter and real variety in work. They've been running for a few years now and are really starting to make a name for themselves, they have one core product and develop a series of applications that are critical within the research community in their field. They operate in the tech for good space, and everything you'll be working on will be used by academic researchers to provide them with tools and the ability to analyse their data to help form conclusions - they predominantly work in the environmental space. You'll work in a multidisciplinary team consisting of Data Scientist and Software Engineers , and will experience real variety in your role. You'll spend part of your time working on their core product, be tasked with developing multiple tools and applications from scratch, and helping to maintain and enhance existing applications. They work in a pretty fast paced environment due to the nature of their project work, so they are looking for someone that enjoys this style of working. As the project work is pretty varied, their tech stack is also quite similar. Predominantly they work in Python (moving towards FastAPI), they host applications on GCP, within a Linux environment and tend to use ReactJS for the Front End with a MongoDB database. However, they're looking for a creative and curious Software Engineer to join the business and if you feel a different technology would better suit a project you genuinely have the ability to suggest and implement this. You'll ideally have commercial experience with most of the following; * Python * JavaScript * Cloud Services * CI/CD * NoSQL Databases The following experience is highly desirable; * Working within academic research/strong academic background * Working with Algorithms * ReactJS This role would suit an ambitious Software Engineer looking for a challenging role, you'll be able to pick up as much responsibility as you crave here, and will be expected to work pretty independently on technical projects. You'll also be able to get involved in requirements gathering, prototyping, system design and even suggesting new technologies. They're able to offer a salary of £40k to £50k for this role with a series of benefits to match. Their offices are based in central Edinburgh, just a short walk from Haymarket and Waverly train station. The team supports hybrid working here, where you'll be expected onsite about once a week (although most are regularly in more often - out of choice), they also offer very flexible working arrangements. If you're keen to find out more, please apply or drop Doug Paget at Cathcart Technology a message
Software Team Lead required for an Edinburgh-based Tech Start-up. The Company: They have been in operation for a few years now, and work in the tech-for-good space. They have one core product but also offer a consultancy type service, with a huge European customer. The applications they develop are critical within the research community in which they operate, and they work with some incredibly bright minds. A lot of your colleagues and customers are from research and academic backgrounds, and it might be the case for you as well (although not a necessity). The applications you work on will be used by academic researchers in order to provide them the tools and ability to analyse large data sets - these customers work in the environmental space. They are an Edinburgh based firm and offer hybrid work, typically one or two days a week in office (one would not be an issue). The role: This is a Software Team Lead/Engineering Manager position, looking after a team of 4 Engineers. You will need to have prior experience looking after or managing a small team, but this role also encompasses a technical element, with you requiring the ability to code at scale when required. The role and work comes with real variety, spending part of your time working on their core product as well as developing multiple tools and applications from scratch. On top of this, you will help to maintain some existing applications. The environment is fast-paced given the projects, so they are looking for someone comfortable in this setting. As the project work is varied, so too is the tech stack. Predominantly they work in Python (moving towards FastAPI), they host applications on GCP, within a Linux environment and tend to use ReactJS for the Front End with a MongoDB database. However, they're looking for a creative and curious Software Manager to join the business and if you feel a different technology would better suit a project, you genuinely have the ability to implement and suggest this here. You'll ideally have commercial experience with most of the following; .* Managing or leading a small team of Engineers as well as tech skills across: * Python .* JavaScript .* Cloud Services .* CI/CD .* NoSQL Databases The following experience is highly desirable; .* Working within academic research/strong academic background .* Working with Algorithms On top of the above, there is additionally plenty of scope to get involved in system design, requirements gathering and technology decision making. If interested in the above, please apply or message Hamish Niven at Cathcart Technology for more information.
17/01/2025
Full time
Software Team Lead required for an Edinburgh-based Tech Start-up. The Company: They have been in operation for a few years now, and work in the tech-for-good space. They have one core product but also offer a consultancy type service, with a huge European customer. The applications they develop are critical within the research community in which they operate, and they work with some incredibly bright minds. A lot of your colleagues and customers are from research and academic backgrounds, and it might be the case for you as well (although not a necessity). The applications you work on will be used by academic researchers in order to provide them the tools and ability to analyse large data sets - these customers work in the environmental space. They are an Edinburgh based firm and offer hybrid work, typically one or two days a week in office (one would not be an issue). The role: This is a Software Team Lead/Engineering Manager position, looking after a team of 4 Engineers. You will need to have prior experience looking after or managing a small team, but this role also encompasses a technical element, with you requiring the ability to code at scale when required. The role and work comes with real variety, spending part of your time working on their core product as well as developing multiple tools and applications from scratch. On top of this, you will help to maintain some existing applications. The environment is fast-paced given the projects, so they are looking for someone comfortable in this setting. As the project work is varied, so too is the tech stack. Predominantly they work in Python (moving towards FastAPI), they host applications on GCP, within a Linux environment and tend to use ReactJS for the Front End with a MongoDB database. However, they're looking for a creative and curious Software Manager to join the business and if you feel a different technology would better suit a project, you genuinely have the ability to implement and suggest this here. You'll ideally have commercial experience with most of the following; .* Managing or leading a small team of Engineers as well as tech skills across: * Python .* JavaScript .* Cloud Services .* CI/CD .* NoSQL Databases The following experience is highly desirable; .* Working within academic research/strong academic background .* Working with Algorithms On top of the above, there is additionally plenty of scope to get involved in system design, requirements gathering and technology decision making. If interested in the above, please apply or message Hamish Niven at Cathcart Technology for more information.
