Adecco

Customer Service Associate X2 £28,000 3-month FTC Manchester - onsite A leading IT Consultancy is looking to recruit several customer service specialists to support a key end client. This is a fully onsite position based at their end client in Manchester City Centre You will Handle in-bound and out-bound calls, responding to customer complaints Escalating problems to the technical team or Supervisor Updating customer information in the company database Providing information about new and existing products and services Tracking and processing new orders and refunds Making sales and processing payments, when necessary Performing administrative tasks as assigned by the Supervisor

My Client based in Norwich is currently looking for a Technical Support Analyst to join them and become productive for up to 6 months. This is a hybrid role looking at 4 days per week on site in Norwich. You will need to own a car with business insurance to transport equipment between different sites (on occasion). This role is Inside IR35 paying £20.59 per hour Roles & Responsibilities will Include; - Ensure a range of Digital Information is processed in accordance with policies and procedures - Investigate a range of Digital Issues - May advise users on systems/policy - May develop or adapt a range of software/web pages/information reports or install/maintain a range of hardware & software, or analyse interpret a range of information/data, or deliver Digital training. - To resolve 'second level' problems which have been escalated from the Service Desk or Second Line Team Manager, using own judgement to prioritise workload accordingly. * Provide 2nd line support for IT infrastructure issues, including troubleshooting and resolving hardware, software, and network problems. * Implement and manage system upgrades, patches, and configurations. * Document technical procedures, configurations, and solutions for future reference. * Collaborate with cross-functional teams to ensure IT infrastructure aligns with business goals and objectives. If you are interested please apply or contact me on (see below)

Adecco's property services specialists division North is delighted to be partnering with a Northern Housing Provider in recruiting for a permanent Stock condition Surveyor for the Assets and Planned Investment department. Location: Stockton on Tees area Purpose To undertake surveys of residential properties and associated assets across the company, considering stock condition, Health & Safety Rating System, to help inform future investment in the 5-year investment programme. Duties * Undertake detailed stock condition surveys, technical due diligence surveys and planned preventative maintenance schedules * Ensure that all relevant information is captured and uploaded into the Asset Management System * Responsible for the accurate collection of data relating to HHSRS and the assessment/rating of stock company-wide * Responsible for collecting property information in line with survey demands, including void properties in line with programme requirements and operating plans, ensuring the best use of resources to maximise productivity * Property inspections, stock assessments and advising on further actions * Input accurate data into the systems and upload evidence as required. * Day to day, localised problem solving that includes the consideration of a number of issues and requires the analysis of information or situations Candidate Requirements * Stock condition surveying experience, especially within Housing or similar environment * HNC In Building Studies or Building Surveying or any recognised qualification related to the field * Strong communication skills, both verbally and in writing with the ability to produce good quality written technical reports. * IT literate and able to use systems to input data and evidence of surveys * HHSRS knowledge and application within the housing environment * Able to drive and have access to a car Salary and Benefits * £35,000- £40,000 annual salary DOE * Generous Public Sector pension contribution * 27 days holiday days + BH * Discounts and Employee Vouchers * Recognition and Development For further information and applications, please contact Cristina (see below)

Are you ready to take on a pivotal role in shaping the control environment for a leading organisation? Our client, a prominent player in the financial sector, is seeking an experienced SME/Booking Controls Specialist to join their dynamic team. This is an exciting opportunity to contribute to critical control remediation initiatives while collaborating with various stakeholders in a hybrid working environment. 6 month initial contract Hybrid working - 3 days in BELFAST Up to £570 inside IR35 via umbrella Conduct thorough analysis of existing booking controls on external trading venues to pinpoint gaps in the current control framework. Collaborate closely with product area stakeholders to develop actionable plans for remediating identified deficiencies. Define clear business expectations for proposed controls to align with regulatory commitments and overall business objectives. Engage with Second Line of Defence stakeholders to provide oversight on identified gaps and action plans, ensuring transparency and accountability. Craft effective communications and guidance related to project initiatives; facilitate stakeholder working groups, and prepare comprehensive guides and walkthroughs. Partner with Audit and Control groups to investigate control failures, driving forward necessary improvement initiatives. Participate in project management activities overseeing controls implementation, including regular status reporting to senior management. Industry experience in Markets in-business management, Front Office control functions, or technology-related change roles. Strong understanding of front-to-back order management and trade booking processes. Proven experience working on control analysis in collaboration with a diverse range of stakeholders to deliver remediation plans. Subject matter expertise in markets traded products and relevant control principles. Demonstrated ability to collaborate effectively across various businesses, regions, and support functions. Exceptional communication skills, especially in interactions with senior-level management. Proficiency in Excel, Word, and PowerPoint for effective presentations and reporting. Experience in project management and leading initiatives. Familiarity with markets products like Equities and FX. Knowledge of trading venues and their operational frameworks. Experience working with large data sets, summarising findings, and presenting key insights to senior management. Join a forward-thinking organisation that values innovation and promotes a supportive work culture! Enjoy the flexibility of hybrid working arrangements, allowing you to achieve a healthy work-life balance. Additionally, be part of a rewarding environment that prioritises professional growth and development. If you are a proactive, detail-oriented professional looking to make a significant impact, we invite you to apply today! Embrace the opportunity to be a part of an ambitious team dedicated to excellence in trade booking controls. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Senior C#.Net Software Engineer Contract Dublin 6-18 Months. My client a leading global firm is in need of a talented and experienced Senior C#.Net Software Engineer to join their team on a rolling contract basis. The successful candidate will work with the lead engineer to design, analyse, and develop key project deliverables. You will participates in design, development and implementation of .NET/SQL based technology platform(s). You will participate as an individual contributor, completing activities as a part of a team related to special initiatives or operations. You will be able to solve complex problems using in house tools and be able to work with a global mindset. You Should be able to assist other developers and ensure high quality of deliverables. You will be expected to assist in the release coordination within an established CI/CD framework. You will provide L3 support for complex technical issues. Successful candidates will have Strong .NET experience, preferably in C#, ASP.NET core, REST API design and implementation.Strong unit and integration testing experience with XUnit or equivalent. Experience in object-oriented design and development. You will have experience with LINQ, Entity Framework or micro-ORMs such as Dapper. Experience with TSQL and database design concepts. You will have Full development life cycle and support tool experience: GIT, Jira, Visual Studio.Experience with n-tier web applications with distributed components. If this role sounds of interest drop me a CV so that we can speak in more detail.