Venesky-Brown's client, a public sector organisation in Edinburgh/Glasgow, is currently looking to recruit 3 x Senior Content Designers for an initial 12 month contract with potential to extend - working 4 days per week - on a rate of £375/day (Inside IR35). This role will be a hybrid of working at home and in the office. Responsibilities: - Work autonomously to create and iterate content for end-to-end services that makes complex language and processes easy to understand. - Understand and implement as needed appropriate content styles and standards. - Identify, analyse, manage and monitor relationships with and between stakeholders, using evidence to explain decisions made and balancing competing priorities. - Work with user researchers to understand users, identifying who they are and what their needs are based on evidence. - Translate user needs/requirements into proposed content design approaches or services. - Develop content for required business areas - Participate in and/or support programme and project assurance activities - Contribute to DDaT community such as by participating in events and reviewing processes, tools and guidance - Other duties as required to support wider corporate activities Essential Skills: - Experience of writing for the web, with proven ability of creating accessible user-centred content. - Proven experience in using data and user feedback to define and refine content. - Proven experience of managing relationships with stakeholders. - Experience in working with content publishing systems. If you would like to hear more about this opportunity please get in touch.
07/03/2025
Project-based
Venesky-Brown's client, a public sector organisation in Edinburgh/Glasgow, is currently looking to recruit 3 x Senior Content Designers for an initial 12 month contract with potential to extend - working 4 days per week - on a rate of £375/day (Inside IR35). This role will be a hybrid of working at home and in the office. Responsibilities: - Work autonomously to create and iterate content for end-to-end services that makes complex language and processes easy to understand. - Understand and implement as needed appropriate content styles and standards. - Identify, analyse, manage and monitor relationships with and between stakeholders, using evidence to explain decisions made and balancing competing priorities. - Work with user researchers to understand users, identifying who they are and what their needs are based on evidence. - Translate user needs/requirements into proposed content design approaches or services. - Develop content for required business areas - Participate in and/or support programme and project assurance activities - Contribute to DDaT community such as by participating in events and reviewing processes, tools and guidance - Other duties as required to support wider corporate activities Essential Skills: - Experience of writing for the web, with proven ability of creating accessible user-centred content. - Proven experience in using data and user feedback to define and refine content. - Proven experience of managing relationships with stakeholders. - Experience in working with content publishing systems. If you would like to hear more about this opportunity please get in touch.
Venesky-Brown's client, a public sector organisation in Cambuslang, is currently looking to recruit an ICT Service Desk Analyst until the end of May 2025 on a rate of £130/day (Inside IR35). This role will be hybrid from Cambuslang. Responsibilities: - Support the team in providing an exception service to our users based across Scotland. Essential Skills: - Experience providing exceptional customer service and satisfaction. - Comfortable with verbal and written communication to customers and 3rd party suppliers. - Previous experience of working in an ICT/Technology Service Desk - Ability to learn and navigate ITSM tools to create, update and close tickets. - Awareness of ITIL processes such as Incident Management, Service Request Fulfilment, etc. - Ability to document calls received to the ICT Service Desk within ITSM tool. - Working knowledge of core M365 products/apps. - Ability to work under effectively when demands are high. - Ability to work on own initiative where required, while taking direction when appropriate. - Good knowledge of Active Directory/Entra ID. - Demonstrable experience providing a high quality, first line support service with a high degree of first rime resolutions. If you would like to hear more about this opportunity please get in touch.
06/03/2025
Project-based
Venesky-Brown's client, a public sector organisation in Cambuslang, is currently looking to recruit an ICT Service Desk Analyst until the end of May 2025 on a rate of £130/day (Inside IR35). This role will be hybrid from Cambuslang. Responsibilities: - Support the team in providing an exception service to our users based across Scotland. Essential Skills: - Experience providing exceptional customer service and satisfaction. - Comfortable with verbal and written communication to customers and 3rd party suppliers. - Previous experience of working in an ICT/Technology Service Desk - Ability to learn and navigate ITSM tools to create, update and close tickets. - Awareness of ITIL processes such as Incident Management, Service Request Fulfilment, etc. - Ability to document calls received to the ICT Service Desk within ITSM tool. - Working knowledge of core M365 products/apps. - Ability to work under effectively when demands are high. - Ability to work on own initiative where required, while taking direction when appropriate. - Good knowledge of Active Directory/Entra ID. - Demonstrable experience providing a high quality, first line support service with a high degree of first rime resolutions. If you would like to hear more about this opportunity please get in touch.
