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Network Voice Engineer Our client, a leading global supplier for IT services, requires Network Voice Engineer to be based at their client's office in Leeds, UK. This a fully office based role. This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate Key Responsibilities Strong customer-service competencies, oral and written communication, technical documentation, time-management, and project management skills. Be able to speak and relay information intelligently to both highly technical administrators and semi-technical personnel from various state agencies, customers, vendors, and other organization. Be able to work effectively within a team environment, demonstrating the ability to make progress across multiple complex assignments at once. Expected to install new systems to improve the company's communication structure while maintaining the upkeep of existing networks. Key Requirements Proficiency in voice networking protocols and technologies (eg, SIP, H.323). Experience with VoIP platforms (eg, Cisco Unified Communications, Avaya) and telepresence solutions. Understanding of call routing, voice gateways, and telepresence infrastructure. 4+ years of experience in a NOC environment with a focus on voice and telepresence technologies. Hands-on experience with VoIP and telepresence troubleshooting and support. Knowledge of industry best practices for voice network design and implementation. Implement and manage QoS policies to ensure optimal voice and video traffic prioritization. Monitor and optimize voice and video call quality parameters. Troubleshoot and address issues affecting the quality of voice and video communication. Monitor voice network infrastructure, including VoIP systems, PBX, SIP trunks, and related components. Respond to alerts and alarms related to voice network performance and availability. Conduct troubleshooting of voice-related incidents and outages. Basic understanding of core IT infrastructure/network concepts, role of Firewalls, load balancers, VPN, (Protocols like DNS, DHCP, NTP, TCP/IP) network performance indicators (latency, bandwidth, jitter, packet loss). Experience in supporting SIP-Trunks or PSTN connections, phone number management SBC/media gateway management is not required. Should have experience in Client facing role Should have good communication and be assertive Special Working Conditions Should have experience in Major Incident Support (P1, P2) if needed. Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. Please do keep an eye on our website

Technical Author Our client, a leading global supplier for IT services, requires a Technical Author to be based at their client's office in London, UK. This is a hybrid role - you can work remotely in the UK and attend the London office 3days per week . This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate Key Responsibilities The purpose of the technical author will be to create accurate and concise storage documentation as required to support the client. Work with SME's to establish the portfolio of documents required Work with the SME's to understand each method of backup and restore used within the environment Produce high quality comprehensive documentation based on the information obtained Ensure documentation meets quality standards and is user-friendly Submit the documents for peer review and amend as required Key Requirements Excellent technical authoring skills Good understanding of Infrastructure generally (Windows, Unix, Linux, Networking, Virtualisation) Possess a good working knowledge IT infrastructure in general. More detailed knowledge of Storage and Backup systems (EMC Networker, Rubrik & TSM) would be preferable Expert in the use of standard authoring tools such as Word, Excel and Visio. Proven experience as a technical author, preferably in storage Excellent written and verbal communication skills Ability to work independently and manage multiple tasks Attention to detail and strong organizational skills Proven track record of delivering to challenging time scales Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

IFS Technical Consultant Our client, a leading global supplier for IT services, requires IFS Technical Consultant to be based at their client's office in UK. This is a hybrid role - you can work remotely in the UK and attend the client's office 1-2 days per week . This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate Role Description Deliver build based on function specifications, Analyze the bugs to identify the issue. 3Interact with IFS to resolve product bugs. Customer interaction Key Responsibilities Develop and design the solution for the CRIM objects in IFS ERP. Quickly grasp the functionality and fixing the technical issues in the developed CRIMS. Perform administration and configuration of IFS Applications. Customizations in Aurena client as well as in the Back End. Able to train other technical consultants in IFS ERP. Key Requirements Hands on in IFS Cloud, Life cycle portal and Git. Able to develop and design the solution for the CRIM objects in IFS ERP. Ability to Quickly grasp the functionality and fixing the technical issues in the developed CRIMS. Able to perform administration and configuration of IFS Applications. Able to perform customizations in Aurena client as well as in the Back End. Able to train other technical consultants in IFS ERP. Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

IFS Technical Consultant Our client, a leading global supplier for IT services, requires IFS Technical Consultant to be based at their client's office in UK. This is a hybrid role - you can work remotely in the UK and attend the client's office 1-2 days per week This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate Role Description Deliver build based on function specifications, Analyze the bugs to identify the issue. 3Interact with IFS to resolve product bugs. Customer interaction Key Responsibilities Develop and design the solution for the CRIM objects in IFS ERP. Quickly grasp the functionality and fixing the technical issues in the developed CRIMS. Perform administration and configuration of IFS Applications. Customizations in Aurena client as well as in the Back End. Able to train other technical consultants in IFS ERP. Key Requirements Hands on in IFS Cloud, Life cycle portal and Git. Able to develop and design the solution for the CRIM objects in IFS ERP. Ability to Quickly grasp the functionality and fixing the technical issues in the developed CRIMS. Able to perform administration and configuration of IFS Applications. Able to perform customizations in Aurena client as well as in the Back End. Able to train other technical consultants in IFS ERP. Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

IFS Technical Consultant Our client, a leading global supplier for IT services, requires IFS Technical Consultant to be based at their client's office in UK. This is a hybrid role - you can work remotely in the UK and attend the client's office 1-2 days per week. This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate Role Description Deliver build based on function specifications, Analyze the bugs to identify the issue. 3Interact with IFS to resolve product bugs. Customer interaction Key Responsibilities Develop and design the solution for the CRIM objects in IFS ERP. Quickly grasp the functionality and fixing the technical issues in the developed CRIMS. Perform administration and configuration of IFS Applications. Customizations in Aurena client as well as in the Back End. Able to train other technical consultants in IFS ERP. Key Requirements Hands on in IFS Cloud, Life cycle portal and Git. Able to develop and design the solution for the CRIM objects in IFS ERP. Ability to Quickly grasp the functionality and fixing the technical issues in the developed CRIMS. Able to perform administration and configuration of IFS Applications. Able to perform customizations in Aurena client as well as in the Back End. Able to train other technical consultants in IFS ERP. Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

IFS Technical Consultant Our client, a leading global supplier for IT services, requires IFS Technical Consultant to be based at their client's office in UK. This is a hybrid role - you can work remotely in the UK and attend the client's office 1-2 days per week This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate Role Description Deliver build based on function specifications, Analyze the bugs to identify the issue. 3Interact with IFS to resolve product bugs. Customer interaction Key Responsibilities Develop and design the solution for the CRIM objects in IFS ERP. Quickly grasp the functionality and fixing the technical issues in the developed CRIMS. Perform administration and configuration of IFS Applications. Customizations in Aurena client as well as in the Back End. Able to train other technical consultants in IFS ERP. Key Requirements Hands on in IFS Cloud, Life cycle portal and Git. Able to develop and design the solution for the CRIM objects in IFS ERP. Ability to Quickly grasp the functionality and fixing the technical issues in the developed CRIMS. Able to perform administration and configuration of IFS Applications. Able to perform customizations in Aurena client as well as in the Back End. Able to train other technical consultants in IFS ERP. Due to the volume of applications received, unfortunately we cannot respond to everyone. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.