We are recruitng for SC Engineers on contract to work for Government organisation in Bristol. Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Essentials Must have SC clearance/or be able to gain this, UK National with a UK passport Must join the OOH rota and standby, must have a full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training
19/12/2024
Sezonier
We are recruitng for SC Engineers on contract to work for Government organisation in Bristol. Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of 'in Warranty kit' and liaise with vendors for parts and returns as per contract Locker replenishments where appropriate as per contract Highlight potential issues with service/potential service improvements to their Team Leader Essentials Must have SC clearance/or be able to gain this, UK National with a UK passport Must join the OOH rota and standby, must have a full clean driving licence 2 year+ experience in a PC field service environment or PC field Workshop environment Hardware - Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs) Accredited or willing to go through HP & Dell - Desktop and Laptop training
This role is for an Installation engineer to undertake the following activities on contract for our client based in Livingston. Daily Goods in and receipt of delivered IT Equipment as required Receipting of delivered daily despatch Daily stock of tech Vend (x2) or as required Daily delivery and collection of IT Equipment to Tech Central Recording all Return IT equipment into Master asset returns file and closing related Spark references Install work setting to desk (Monitor Keyboard dock Mouse) as per standards document Minor printer fixes (paper jam, ink replacement etc) Good basic experience of connecting worksetting Use of Spark/Servicenow to manage stock and receipting good in/out
16/12/2024
Project-based
This role is for an Installation engineer to undertake the following activities on contract for our client based in Livingston. Daily Goods in and receipt of delivered IT Equipment as required Receipting of delivered daily despatch Daily stock of tech Vend (x2) or as required Daily delivery and collection of IT Equipment to Tech Central Recording all Return IT equipment into Master asset returns file and closing related Spark references Install work setting to desk (Monitor Keyboard dock Mouse) as per standards document Minor printer fixes (paper jam, ink replacement etc) Good basic experience of connecting worksetting Use of Spark/Servicenow to manage stock and receipting good in/out
