Role: ServiceNow ITOM Technical Architect Location: Hybrid 1-2 days per week in the office (Middlesex Street, London) and occasional visit(s) to client site. Duration: 8 Weeks Key Essential Skills: 5+ years comprehensive understanding and practical experience with ServiceNow Discovery and Event Management. Hands-on experience with ServiceNow ITOM implementations and deep understanding of CMDB Architecture. Expertise in designing, deploying, and managing ServiceNow Discovery solutions for both on-premises and cloud environments (eg, AWS, Azure, Google Cloud). Strong ability to define, configure, and manage critical infrastructure components, including schedules, credentials, and mid-Servers. Expert understanding of import sets, transform maps, and ServiceNow data mapping for external data sources. Advanced troubleshooting skills for resolving issues related to Service Mapping, including credential requirements, permissions, and connectivity. Desirable Skills: Ability to develop and monitor Service Mapping health reports and dashboards. Familiarity with event and alert rule configurations to improve system reliability. Knowledge of web application development for effective service map pattern creation. Experience with APIs for public and private cloud platforms, including AWS, Azure, and Google Cloud. Good understanding of ServiceNow CMDB Classes and their relationships for Assets and Configurations. Familiarity with industry-standard communication protocols such as HTTP, TCP, SNMP, SOAP, and REST. Overview: We are working with our client, a large global insurance firm, to implement ServiceNow discovery cloud and on prem. Currently, the client has Discovery enabled and attempted to map services internally. However, they have struggled with this and need assistance in discovery implementation and guidance on aws and azure. The aim is to get the client to see how effective we are with ITOM and use their cmdb data which is very mature. Role & Responsibilities: Help design the CMDB data model for those CIs that require certification detail to be discovered. Code and Develop customised Patterns, Probes and Sensors for Discovery to update the current discovery to populate the certification data for CIs Sound knowledge of CMDB and its operation management Deep dive into current CMDB within Assyst and help customer understand the transition from the old tool set into ServiceNow. Create Service Mapping process documentation to guide the customer on how they should implement this in the next tranche of work. Good understanding of certification management discovery within ServiceNow Assist in creating a plan with the Engagement Lead on how the discovery will be built and what steps need to be taken. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
15/01/2025
Project-based
Role: ServiceNow ITOM Technical Architect Location: Hybrid 1-2 days per week in the office (Middlesex Street, London) and occasional visit(s) to client site. Duration: 8 Weeks Key Essential Skills: 5+ years comprehensive understanding and practical experience with ServiceNow Discovery and Event Management. Hands-on experience with ServiceNow ITOM implementations and deep understanding of CMDB Architecture. Expertise in designing, deploying, and managing ServiceNow Discovery solutions for both on-premises and cloud environments (eg, AWS, Azure, Google Cloud). Strong ability to define, configure, and manage critical infrastructure components, including schedules, credentials, and mid-Servers. Expert understanding of import sets, transform maps, and ServiceNow data mapping for external data sources. Advanced troubleshooting skills for resolving issues related to Service Mapping, including credential requirements, permissions, and connectivity. Desirable Skills: Ability to develop and monitor Service Mapping health reports and dashboards. Familiarity with event and alert rule configurations to improve system reliability. Knowledge of web application development for effective service map pattern creation. Experience with APIs for public and private cloud platforms, including AWS, Azure, and Google Cloud. Good understanding of ServiceNow CMDB Classes and their relationships for Assets and Configurations. Familiarity with industry-standard communication protocols such as HTTP, TCP, SNMP, SOAP, and REST. Overview: We are working with our client, a large global insurance firm, to implement ServiceNow discovery cloud and on prem. Currently, the client has Discovery enabled and attempted to map services internally. However, they have struggled with this and need assistance in discovery implementation and guidance on aws and azure. The aim is to get the client to see how effective we are with ITOM and use their cmdb data which is very mature. Role & Responsibilities: Help design the CMDB data model for those CIs that require certification detail to be discovered. Code and Develop customised Patterns, Probes and Sensors for Discovery to update the current discovery to populate the certification data for CIs Sound knowledge of CMDB and its operation management Deep dive into current CMDB within Assyst and help customer understand the transition from the old tool set into ServiceNow. Create Service Mapping process documentation to guide the customer on how they should implement this in the next tranche of work. Good understanding of certification management discovery within ServiceNow Assist in creating a plan with the Engagement Lead on how the discovery will be built and what steps need to be taken. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Role: ServiceNow ITOM Technical Architect Location: Hybrid 1-2 days per week in the office (Middlesex Street, London) and occasional visit(s) to client site. Duration: 12 Weeks Key Essential Skills: 5+ years comprehensive understanding and practical experience with ServiceNow Discovery and Event Management. Hands-on experience with ServiceNow ITOM implementations and deep understanding of CMDB Architecture. Expertise in designing, deploying, and managing ServiceNow Discovery solutions for both on-premises and cloud environments (eg, AWS, Azure, Google Cloud). Strong ability to define, configure, and manage critical infrastructure components, including schedules, credentials, and mid-Servers. Expert understanding of import sets, transform maps, and ServiceNow data mapping for external data sources. Advanced troubleshooting skills for resolving issues related to Service Mapping, including credential requirements, permissions, and connectivity. Desirable Skills: Ability to develop and monitor Service Mapping health reports and dashboards. Familiarity with event and alert rule configurations to improve system reliability. Knowledge of web application development for effective service map pattern creation. Experience with APIs for public and private cloud platforms, including AWS, Azure, and Google Cloud. Good understanding of ServiceNow CMDB Classes and their relationships for Assets and Configurations. Familiarity with industry-standard communication protocols such as HTTP, TCP, SNMP, SOAP, and REST. Overview: We are working with our client, a large global insurance firm, to implement ServiceNow discovery cloud and on prem. Currently, the client has Discovery enabled and attempted to map services internally. However, they have struggled with this and need assistance in discovery implementation and guidance on aws and azure. The aim is to get the client to see how effective we are with ITOM and use their cmdb data which is very mature. Role & Responsibilities: Help design the CMDB data model for the CMDB covering discoverable and non-discoverable CI's Code and Develop customized Patterns, Probes and Sensors for Discovery. Sound knowledge of CMDB and its operation management Deep dive into current CMDB within Assyst and help customer understand the transition from the old tool set into ServiceNow. Create Service Mapping process documentation to guide the customer on how they should implement this in the next tranche of work. Assist in creating a plan with the Engagement Lead on how the discovery will be built and what steps need to be taken. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
15/01/2025
Project-based
Role: ServiceNow ITOM Technical Architect Location: Hybrid 1-2 days per week in the office (Middlesex Street, London) and occasional visit(s) to client site. Duration: 12 Weeks Key Essential Skills: 5+ years comprehensive understanding and practical experience with ServiceNow Discovery and Event Management. Hands-on experience with ServiceNow ITOM implementations and deep understanding of CMDB Architecture. Expertise in designing, deploying, and managing ServiceNow Discovery solutions for both on-premises and cloud environments (eg, AWS, Azure, Google Cloud). Strong ability to define, configure, and manage critical infrastructure components, including schedules, credentials, and mid-Servers. Expert understanding of import sets, transform maps, and ServiceNow data mapping for external data sources. Advanced troubleshooting skills for resolving issues related to Service Mapping, including credential requirements, permissions, and connectivity. Desirable Skills: Ability to develop and monitor Service Mapping health reports and dashboards. Familiarity with event and alert rule configurations to improve system reliability. Knowledge of web application development for effective service map pattern creation. Experience with APIs for public and private cloud platforms, including AWS, Azure, and Google Cloud. Good understanding of ServiceNow CMDB Classes and their relationships for Assets and Configurations. Familiarity with industry-standard communication protocols such as HTTP, TCP, SNMP, SOAP, and REST. Overview: We are working with our client, a large global insurance firm, to implement ServiceNow discovery cloud and on prem. Currently, the client has Discovery enabled and attempted to map services internally. However, they have struggled with this and need assistance in discovery implementation and guidance on aws and azure. The aim is to get the client to see how effective we are with ITOM and use their cmdb data which is very mature. Role & Responsibilities: Help design the CMDB data model for the CMDB covering discoverable and non-discoverable CI's Code and Develop customized Patterns, Probes and Sensors for Discovery. Sound knowledge of CMDB and its operation management Deep dive into current CMDB within Assyst and help customer understand the transition from the old tool set into ServiceNow. Create Service Mapping process documentation to guide the customer on how they should implement this in the next tranche of work. Assist in creating a plan with the Engagement Lead on how the discovery will be built and what steps need to be taken. Outline Thebes Group: Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success.
Role: SailPoint Developer Key Essential Skills Proven experience as a SailPoint Developer with hands-on experience in SailPoint IdentityNow 8.4 or higher. Hands-on experience in SailPoint API integration, including request and response handling. Strong proficiency in JavaScript and Bean Scripting. Solid understanding of SailPoint core concepts such as Identity Governance and Administration (IGA), workflows, provisioning, certification, and role management. Experience in customizing SailPoint using JavaScript, Bean Scripting, and integration with external systems via connectors and APIs. Experience working in financial institutions or highly regulated environments. Desirable Skills Strong analytical skills for debugging, troubleshooting, and optimizing code. Excellent communication skills to explain technical concepts to team members and stakeholders with varying levels of technical expertise. Familiarity with other programming languages (eg, Java, Python) for integration. Knowledge of IAM concepts and technologies beyond SailPoint. Overview We are seeking a highly skilled SailPoint JavaScript Developer with expertise in SailPoint 8.4, BeanShell Scripting, and a deep understanding of the SailPoint API. The role involves integrating and interfacing with SailPoint IdentityNow or IdentityIQ systems to handle complex data requests and responses. The ideal candidate will have hands-on experience designing, developing, and optimizing solutions that leverage the SailPoint API for data retrieval and processing. Role & Responsibilities Develop and Enhance Solutions: Write and maintain JavaScript and BeanShell scripts to interact with SailPoint systems. API Integration: Design and implement solutions that leverage SailPoint APIs to request and retrieve data, process it, and push it back to the system. Customization: Customize SailPoint workflows, provisioning policies, and rules to meet client-specific requirements. Data Processing: Efficiently handle data inputs and outputs using APIs, ensuring clean and accurate data transformation. Troubleshooting and Debugging: Resolve issues related to API integration and Scripting. Collaboration: Work closely with internal and external stakeholders, including other developers and teams unfamiliar with SailPoint, to ensure clear understanding and smooth implementation. Documentation: Maintain comprehensive documentation of APIs, workflows, and customizations for future reference. About the Company Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success. To see our list of core capabilities please click here.
13/01/2025
Project-based
Role: SailPoint Developer Key Essential Skills Proven experience as a SailPoint Developer with hands-on experience in SailPoint IdentityNow 8.4 or higher. Hands-on experience in SailPoint API integration, including request and response handling. Strong proficiency in JavaScript and Bean Scripting. Solid understanding of SailPoint core concepts such as Identity Governance and Administration (IGA), workflows, provisioning, certification, and role management. Experience in customizing SailPoint using JavaScript, Bean Scripting, and integration with external systems via connectors and APIs. Experience working in financial institutions or highly regulated environments. Desirable Skills Strong analytical skills for debugging, troubleshooting, and optimizing code. Excellent communication skills to explain technical concepts to team members and stakeholders with varying levels of technical expertise. Familiarity with other programming languages (eg, Java, Python) for integration. Knowledge of IAM concepts and technologies beyond SailPoint. Overview We are seeking a highly skilled SailPoint JavaScript Developer with expertise in SailPoint 8.4, BeanShell Scripting, and a deep understanding of the SailPoint API. The role involves integrating and interfacing with SailPoint IdentityNow or IdentityIQ systems to handle complex data requests and responses. The ideal candidate will have hands-on experience designing, developing, and optimizing solutions that leverage the SailPoint API for data retrieval and processing. Role & Responsibilities Develop and Enhance Solutions: Write and maintain JavaScript and BeanShell scripts to interact with SailPoint systems. API Integration: Design and implement solutions that leverage SailPoint APIs to request and retrieve data, process it, and push it back to the system. Customization: Customize SailPoint workflows, provisioning policies, and rules to meet client-specific requirements. Data Processing: Efficiently handle data inputs and outputs using APIs, ensuring clean and accurate data transformation. Troubleshooting and Debugging: Resolve issues related to API integration and Scripting. Collaboration: Work closely with internal and external stakeholders, including other developers and teams unfamiliar with SailPoint, to ensure clear understanding and smooth implementation. Documentation: Maintain comprehensive documentation of APIs, workflows, and customizations for future reference. About the Company Thebes, a seasoned IT Managed Service provider with a 19-year track record, offers fast, flexible, and value-driven solutions, tailored to propel your organization into the next phase of its IT journey. Our unique Assured Outcome Provider (AOP) methodology prioritizes quality service, industry-leading solutions, and tangible ROI over conventional metrics like headcount and price lists. In our commitment to putting your needs first, we specialize in strategic IT consultancy, efficient project execution, ITaaS management, and staffing augmentation with our network of skilled professionals. What sets us apart is our proficiency in harnessing cutting-edge AI and Cloud technologies for cost optimization, ensuring that your IT infrastructure not only meets but exceeds expectations. We don't just deliver services; we curate digital solutions that align seamlessly with your business objectives. With a relentless focus on delivering outcomes, we do things for you, not to you, constantly adding value to your operations. Trust Thebes to be your partner in achieving IT excellence, where innovation and efficiency converge for unparalleled success. To see our list of core capabilities please click here.
