Network IT Recruitment

Role : ServiceNow Engineer Location : Shrivenham (3 Days a Week In-Office) Length : Permanent Salary : £40,000 - £60,0000 We are seeking a skilled ServiceNow Engineer to join an innovative team within a cutting-edge organization. The successful candidate in this role will focus on advanced ServiceNow implementations, integrations, and configurations across a portfolio of clients. Role Overview As a ServiceNow Engineer, you will design, configure, implement and optimize ServiceNow solutions to meet business needs and industry standards. With a strong technical background, you will be instrumental in developing scalable and efficient solutions while ensuring seamless integrations and adherence to best practices. Key Responsibilities Design and configure ServiceNow solutions with a focus on Customer Service Management (CSM) and ITIL workflows. Lead integrations between ServiceNow and other enterprise systems, ensuring data flow and automation. Collaborate with stakeholders to develop technical solutions optimized for user experience. Configure workflows, business rules, and UI elements to streamline processes. Implement ITIL best practices for incident, problem, and change management. Develop custom applications and scripts to enhance platform functionality. Perform thorough testing of implementations and integrations. Maintain detailed documentation and deliver knowledge transfer to teams. Ensure all work adheres to ServiceNow best practices and security protocols. What We're Looking For Minimum of 5 years of hands-on ServiceNow implementation and configuration experience. ServiceNow Certified System Administrator (CSA) or equivalent certification. Experience in CSM, ITIL, and ITOM ServiceNow modules. Proficiency in Scripting languages like JavaScript and GlideScript. Exposure to ServiceNow automation, and familiarity with tools such as XML and JSON for integrations. Experience with ServiceNow's integration capabilities (eg REST, SOAP, IntegrationHub) Familiarity with Agile/Scrum methodologies and tools like Git. Strong understanding of ITIL processes and automation features. Exceptional problem-solving skills and attention to detail.

Role : ServiceNow Engineer (DV Clearance or DV Eligibility Required) Location : Shrivenham (3 Days a Week In-Office) Salary : £40,000 - £60,0000 We are seeking a skilled ServiceNow Engineer to join an innovative team within a cutting-edge organization. The successful candidate in this role will focus on advanced ServiceNow implementations, integrations, and configurations across a portfolio of clients. You will either need to currently hold DV clearance or be eligible and willing to go through the DV clearance application process. Role Overview As a ServiceNow Engineer, you will design, configure, implement and optimize ServiceNow solutions to meet business needs and industry standards. With a strong technical background, you will be instrumental in developing scalable and efficient solutions while ensuring seamless integrations and adherence to best practices. Key Responsibilities Design and configure ServiceNow solutions with a focus on Customer Service Management (CSM) and ITIL workflows. Lead integrations between ServiceNow and other enterprise systems, ensuring data flow and automation. Collaborate with stakeholders to develop technical solutions optimized for user experience. Configure workflows, business rules, and UI elements to streamline processes. Implement ITIL best practices for incident, problem, and change management. Develop custom applications and scripts to enhance platform functionality. Perform thorough testing of implementations and integrations. Maintain detailed documentation and deliver knowledge transfer to teams. Ensure all work adheres to ServiceNow best practices and security protocols. What We're Looking For You will either need to currently hold DV clearance or be eligible and willing to go through the DV clearance application process. Minimum of 5 years of hands-on ServiceNow implementation and configuration experience. ServiceNow Certified System Administrator (CSA) or equivalent certification. Experience in CSM, ITIL, and ITOM ServiceNow modules. Proficiency in Scripting languages like JavaScript and GlideScript. Exposure to ServiceNow automation, and familiarity with tools such as XML and JSON for integrations. Experience with ServiceNow's integration capabilities (eg REST, SOAP, IntegrationHub) Familiarity with Agile/Scrum methodologies and tools like Git. Strong understanding of ITIL processes and automation features. Exceptional problem-solving skills and attention to detail.

Network IT is currently recruiting for a Service Desk Analyst to join our client on a 6 - month initial contract, which is Inside IR35. Based in Norwich you will be expected to work On-Site 5 days per week . You will be reporting to the IM&T Service Desk Specialist/Team Manager. You will provide 'first line' technical support to the Trusts IT users, located across all sites: Role: Service Desk Analyst Status: Inside IR35 Rate: £15.33 per hour (Band 5) Duration: 6 months with potential extensions Location: Norwich (On-Site) Start Date: ASAP Essential Skillset: Diploma Certificate in IT or equivalent knowledge/experience. Minimum 2 years in IT support experience. Intermediate working knowledge of MS Windows Intermediate working knowledge of Windows Server and Active Directory. Intermediate working knowledge of PC architecture Intermediate Knowledge of backup software, and remote access software applications. Ability to travel between sites (full driving licence/owncar)