Our client are looking to hire Head of Customer Onboarding for their operations, the ideal candidate must have: Experience in a senior Customer Onboarding role within a fast paced growth organisation. Experience of onboarding new customers. Experience of implementing Hardware and SaaS technology product and/or projects. Experience of developing processes, policies, training, and best practice in a similar fast-moving SaaS or Technology focused organisation. Experience of developing and delivering project plans. Exceptionally strong Customer Relationship skills. Strong stakeholder management skills and experience. Strong experience using systems and data, analysing and providing insights, and creating clear and impactful reports and dashboards. An exceptional communicator who is able to manage key relationships internally and externally at all levels. Excellent attention to detail, problem solving and analytical skills. Experience of managing and developing a team advantageous.
02/10/2024
Full time
Our client are looking to hire Head of Customer Onboarding for their operations, the ideal candidate must have: Experience in a senior Customer Onboarding role within a fast paced growth organisation. Experience of onboarding new customers. Experience of implementing Hardware and SaaS technology product and/or projects. Experience of developing processes, policies, training, and best practice in a similar fast-moving SaaS or Technology focused organisation. Experience of developing and delivering project plans. Exceptionally strong Customer Relationship skills. Strong stakeholder management skills and experience. Strong experience using systems and data, analysing and providing insights, and creating clear and impactful reports and dashboards. An exceptional communicator who is able to manage key relationships internally and externally at all levels. Excellent attention to detail, problem solving and analytical skills. Experience of managing and developing a team advantageous.
Our client are looking to hire a Partnership manager, the ideal candidate must have previous experience as a Partnership manager. Collaborate with Lead Generation Partner team to develop, steer and execute partnership planning. Oversee all communications and campaigns sent to partners Facilitate partner-introduced meetings and foster existing partner growth. Liaise with both partners and internal staff on key activities to drive introductions and sales Coordinate with the Sales Team on partner opportunities requiring support, including those already in the sales funnel Design, develop and deploy client messaging emails, including wins to partners upon confirmation of numbers and split. Report partner activity (meetings/unit sales) to Sales Controlling Develop and adapt planning to increase partner-introduced business. Review and revise contracts with Partners Address partner disputes for a win-win outcome. Facilitate and drive partner review meetings in large numbers
02/10/2024
Full time
Our client are looking to hire a Partnership manager, the ideal candidate must have previous experience as a Partnership manager. Collaborate with Lead Generation Partner team to develop, steer and execute partnership planning. Oversee all communications and campaigns sent to partners Facilitate partner-introduced meetings and foster existing partner growth. Liaise with both partners and internal staff on key activities to drive introductions and sales Coordinate with the Sales Team on partner opportunities requiring support, including those already in the sales funnel Design, develop and deploy client messaging emails, including wins to partners upon confirmation of numbers and split. Report partner activity (meetings/unit sales) to Sales Controlling Develop and adapt planning to increase partner-introduced business. Review and revise contracts with Partners Address partner disputes for a win-win outcome. Facilitate and drive partner review meetings in large numbers
