Robert Walters

This role will be hybrid working, 3 days from onsite and 2 days from home The role: The Identity and Access Management (IAM) Specialist is a pivotal role responsible for managing Client IT access through authentication, authorization, identity provisioning, and ensuring compliance with underpinning audited controls. The IAM Specialist will ensure secure and efficient management of digital identities and approved access rights within an organization. This includes overseeing the timely creation, maintenance, and deactivation of user accounts, assist with implementing access control policies, and managing authentication and authorization mechanisms to safeguard systems and data while facilitating necessary access for users to perform their roles. Key Responsibilities: Strategy and Planning * Identify projects and initiatives to deliver tangible end user operational improvements across the internal and external IT ecosystem. * Work with IAM Manager to identify and implement enhancements in IAM service delivery, ensuring that services are efficient, secure, and user-friendly. This involves regularly reviewing service performance and adjusting to meet evolving needs. * Participate in the development of a comprehensive IAM roadmap that outlines initiatives necessary to meet both current and future organizational needs, ensuring alignment with overall business and IT strategies. Policy, Process and Procedures * Work in Tandem with HR, IT, and other Departments to integrate IAM services, ensuring a seamless experience for employees throughout their life cycle in the organization. This includes where possible automating processes for joining, moving, and leaving the company. * Provide direction in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and implement comprehensive audit preparation processes, facilitate audit activities, and oversee the collation of evidence to ensure thorough and efficient audits. This involves coordinating with different departments to gather necessary documentation and information, ensuring that evidence is accurate and aligns with compliance requirements. Environmental Awareness/Customer Focus * Work closely with internal and external stakeholders, building effective relationships, including with third parties as appropriate, translating technical language or issues to non-technical colleagues. * Builds dependable relationships across the Client IT Eco-System, third parties and retained resources to continually drive service improvements across IAM. * Comply with external and internal regulatory and statutory policies, procedures, and regulations. * Develop and maintain both one-time and regular communications to business and service owners, IT teams, department heads using multiple communications channels, including email, in-person, in support of new and existing services across the IT service portfolio. * Serve as a key lead contact in the team for IAM issues within the organization, bridging the gap between IT and various business units, and ensuring that IAM services align with business requirements and objectives. * Provide leadership in resolving complex IAM issues, serving as the final point of contact for escalations and ensuring swift resolution to maintain business continuity and security. * Develop and maintain strong relationships with internal and external stakeholders to understand their needs and provide IAM services that add significant value to their operations. Technical Performance * Support and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Manage conflicting business priorities, leverage Client's IT's current service provision to propose solutions. * Support IAM Manager in all internal and external auditory activities, including User and Privileged access recertification programmes. * Support in delivering a robust IT Joiners, Movers and Leavers Process to facilitate the onboarding/offboarding of Client identities. * Manage and execute changes to IAM systems, ensuring minimal disruption to services and adherence to change management protocols for maximum system stability and security. * Input into IAM projects from inception to completion, ensuring they are delivered on time, within budget, and meet the required standards, while effectively allocating resources and managing project teams. Skills & Experience: * Specific professional qualifications at the level of degree or equivalent (eg computer science, management of information systems or similar). * Qualified within own personal discipline, with extensive post-qualification work experience to include: * Experience of Managing globally dispersed teams, internal and external. * Knowledge and experience of the financial services sector especially insurance. * Policy Development: Experience in developing, implementing, and enforcing access policies and IAM procedures * Audit and Compliance: Experience with audit processes, performing walkthroughs & evidence gathering. Maintaining IAM systems in a state of readiness for internal and external audits * Strong communications skills; both verbal and written. Especially when dealing with IT Management peers * An uncompromising level of commitment and focus to quality and service delivery. * Ability to of understand business issues presented and work diligently to manage internal resources to deliver a proposed solution within an agreed timeframe. * Translation of technical to non-technical verbiage between appropriate stakeholder and business groups * Strong governance capabilities across outsourced services. * Ability to apply discretion resulting in appropriate/desired resolutions * Analytical Thinking: Strong analytical and problem-solving skills to address complex IAM issues. * Communication: Excellent communication and interpersonal skills for effective stakeholder engagement. * Collaboration: Skill in working with cross-functional teams and building consensus among diverse stakeholder groups. If your profile is a good fit for this requirement, please share a copy of your CV to and let me kow a good time to discuss about this role We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.

Job Profile: We are seeking a talented individual to join our Database Administration team at Marsh McLennan as a MongoDB Database Manager. This position is for an established and productive professional individual contributor in Information Technology, who works independently with minimal supervision. We are a large team who together, across the AUS, UK, Canada & US are responsible for significant databases & project related to our Oracle environment. We will count on you to: * Manage priorities and assign work to team members * Work closely with offshore team to ensure smooth transition of work handover * Hands on experience to guide team on resolving configuration/performance issues. * Support MySQL and PostgreSQL in addition to MongoDB * Deep understanding of distributed replica sets to ensure redundancy at all times. * DR Failover and Switchover knowledge. * Hands on experience on upgrade of Mongo Databases to higher versions * Knowledge of MongoDB Licensing. What you need to have: * At least 2+ years of experience as a manager and 8+ years of senior DBA position working with MongoDB technology. PostgreSQL experience will be good to have along with other database technologies. * Experience with managing medium size team of 4 to 10 DBAs. * Delegating work and assigning priorities to team members * Planning and executing on strategic database activities including resolution capabilities of more complex issues: * Experience working with mongo Atlas. * Strong analytical and problem-solving skills * Knowledge of Audit, Security and Encryption at rest * Hands on experience with MongoDB Installation and ability to configure Docker MongoDB Images on Linux Box. * Experience in implementing multi-data center replica set and sharded clusters in Linux and windows environments. * Ops Manager: implementation, monitoring, backup, and automation. What will make you stand out: * Disaster Recovery and Business continuity tooling and processes knowledge * Can work on complex problems that require conceptualizing & reasoning. * Good communication and writing skills. * Enjoys working in fast pace ever changing work environment. Why join our team: * We help you be your best through professional development opportunities, interesting work and supportive leaders. * We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. * Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.