Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey that will deliver a strategic project of change, and a skilled, UK based Application Support Engineer is required to join them in the new year. The Application Support Engineer is responsible for supporting the Oracle EBS business facing platform. These include the primary business operating system, business client portal, system integrations and the field service platform. You will be responsible for the successful delivery of support for the platform within the Application Management Team through the team's delivery, driving the pace of the team output whilst focusing on business feedback, quality and cost reduction. The Application Support Engineer will be familiar with the ServiceNow platform and the resolution of Incidents and Requests managing to agreed SLAs. As well as coordinating with business colleagues to ensure successful resolution/completion of Incidents and Requests You will also be required to write and create scripts to analyse and update data in the platform to support business data and updates to the platform, in line with business requirements. Experience required: Recent proven experience in application support with Oracle products Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
23/01/2025
Full time
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey that will deliver a strategic project of change, and a skilled, UK based Application Support Engineer is required to join them in the new year. The Application Support Engineer is responsible for supporting the Oracle EBS business facing platform. These include the primary business operating system, business client portal, system integrations and the field service platform. You will be responsible for the successful delivery of support for the platform within the Application Management Team through the team's delivery, driving the pace of the team output whilst focusing on business feedback, quality and cost reduction. The Application Support Engineer will be familiar with the ServiceNow platform and the resolution of Incidents and Requests managing to agreed SLAs. As well as coordinating with business colleagues to ensure successful resolution/completion of Incidents and Requests You will also be required to write and create scripts to analyse and update data in the platform to support business data and updates to the platform, in line with business requirements. Experience required: Recent proven experience in application support with Oracle products Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey, and a skilled, UK based Oracle Application Support Lead is required to join them in the new year to oversee their strategic project of change. Role will be to lead and mentor the Oracle Support Engineers, ensuring effective support delivery for the platform within the Application Management Team. Focus on enhancing team output, incorporating business feedback, and driving quality and cost reduction initiatives. The Lead Application Support Engineer will manage a team of Application Support Engineers and will be responsible for the Oracle EBS business-facing platform, which includes the primary business operating system, client portal, system integrations, and the field service platform. Oversee the support of the platform managing and resolving incidents and requests, ensuring adherence to agreed SLAs. Facilitate collaboration with business colleagues to ensure timely resolution and completion. Guide the team in writing and creating scripts to analyse and update data within the platform, ensuring alignment with business requirements and maintaining data integrity. Experience required: Recent proven experience in a lead/senior application support role with Oracle products Mentoring/Team Lead experience Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform Certifications in Oracle technologies advantageous Ability to document processes, resolutions, and knowledge articles clearly Excellent problem-solving abilities and a customer-centric approach Ability to work collaboratively in a team environment and across different regions This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our rapidly growing client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
23/01/2025
Full time
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey, and a skilled, UK based Oracle Application Support Lead is required to join them in the new year to oversee their strategic project of change. Role will be to lead and mentor the Oracle Support Engineers, ensuring effective support delivery for the platform within the Application Management Team. Focus on enhancing team output, incorporating business feedback, and driving quality and cost reduction initiatives. The Lead Application Support Engineer will manage a team of Application Support Engineers and will be responsible for the Oracle EBS business-facing platform, which includes the primary business operating system, client portal, system integrations, and the field service platform. Oversee the support of the platform managing and resolving incidents and requests, ensuring adherence to agreed SLAs. Facilitate collaboration with business colleagues to ensure timely resolution and completion. Guide the team in writing and creating scripts to analyse and update data within the platform, ensuring alignment with business requirements and maintaining data integrity. Experience required: Recent proven experience in a lead/senior application support role with Oracle products Mentoring/Team Lead experience Experience in customer support roles, incident management, and problem resolution is highly valued Proficiency in SQL: Essential for database management and troubleshooting Understanding of Oracle E-business Suite: Familiarity with modules like Service Contract, Install Base, and Advanced Scheduler Experience with Fusion Middleware: Knowledge of integration tools and Middleware solutions Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware and experience in gathering logs, analysing performance issues, and applying fixes Familiar with the ServiceNow platform Certifications in Oracle technologies advantageous Ability to document processes, resolutions, and knowledge articles clearly Excellent problem-solving abilities and a customer-centric approach Ability to work collaboratively in a team environment and across different regions This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our rapidly growing client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and a skilled, UK based Oracle DBA is required to join them in the new year to support their strategic project initiatives. The Oracle DBA will play a crucial role in maintaining the Oracle EBS business-facing platform, which encompasses the primary business operating system, client portal, system integrations, and field service platform. The Oracle DBA will be responsible for the administration, performance tuning, and optimization of the Oracle EBS business-facing platform. This includes managing database configurations, ensuring data integrity, and implementing backup and recovery strategies. The DBA will also monitor system performance, troubleshoot database issues, and apply necessary patches and upgrades to maintain system reliability. Additionally, they will collaborate with development teams to design and implement database solutions that meet business requirements, ensuring efficient data management and accessibility. Experience required - Proven work experience as an Oracle Database Administrator, with a strong understanding of Oracle database architecture and administration. Proficiency in Oracle database management systems (currently 19c). Experience with Oracle Exadata, GoldenGate, and other Oracle tools. Familiarity with SQL and PL/SQL programming languages. Knowledge of database design, documentation, and coding practices. Experience with Fusion Middleware,.Knowledge of integration tools and Middleware solutions. Operating Systems: Experience with UNIX/Linux and Windows operating systems, including Shell Scripting. Performance Tuning: Strong skills in database performance tuning, optimization, and troubleshooting. Backup and Recovery: Expertise in backup and recovery strategies, including RMAN (Recovery Manager). Monitoring Tools: Familiarity with database monitoring tools and techniques to ensure system health and performance. Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware. Experience in gathering logs, analysing performance issues, and applying fixes. Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues. Relevant Oracle certifications such as Oracle Certified Associate (OCA) or Oracle Certified Professional (OCP) in Database Administration. This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our rapidly growing client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
23/01/2025
Full time
Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and a skilled, UK based Oracle DBA is required to join them in the new year to support their strategic project initiatives. The Oracle DBA will play a crucial role in maintaining the Oracle EBS business-facing platform, which encompasses the primary business operating system, client portal, system integrations, and field service platform. The Oracle DBA will be responsible for the administration, performance tuning, and optimization of the Oracle EBS business-facing platform. This includes managing database configurations, ensuring data integrity, and implementing backup and recovery strategies. The DBA will also monitor system performance, troubleshoot database issues, and apply necessary patches and upgrades to maintain system reliability. Additionally, they will collaborate with development teams to design and implement database solutions that meet business requirements, ensuring efficient data management and accessibility. Experience required - Proven work experience as an Oracle Database Administrator, with a strong understanding of Oracle database architecture and administration. Proficiency in Oracle database management systems (currently 19c). Experience with Oracle Exadata, GoldenGate, and other Oracle tools. Familiarity with SQL and PL/SQL programming languages. Knowledge of database design, documentation, and coding practices. Experience with Fusion Middleware,.Knowledge of integration tools and Middleware solutions. Operating Systems: Experience with UNIX/Linux and Windows operating systems, including Shell Scripting. Performance Tuning: Strong skills in database performance tuning, optimization, and troubleshooting. Backup and Recovery: Expertise in backup and recovery strategies, including RMAN (Recovery Manager). Monitoring Tools: Familiarity with database monitoring tools and techniques to ensure system health and performance. Troubleshooting Skills: Ability to diagnose and resolve technical issues related to Oracle applications and Middleware. Experience in gathering logs, analysing performance issues, and applying fixes. Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues. Relevant Oracle certifications such as Oracle Certified Associate (OCA) or Oracle Certified Professional (OCP) in Database Administration. This role can be performed fully remote and our client is happy to consider candidates UK wide. Our client has offices in Birmingham and London. If you would like to join our rapidly growing client on this exciting Digital Transformation journey, and have experience in the above areas - please submit your application to Jackie Dean at Jumar for consideration. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
IT Service Desk Team Leader Hybrid Working - Birmingham, West Midlands/Remote Working £35,000 Per Annum Plus Corporate Benefits (Pension, Private Medical Cover, 25 days holiday) Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and an accomplished, Midlands based IT Service Desk Manager is required to join them to support their strategic project initiatives. The successful candidate will be responsible for supporting and leading the Service Desk Engineers, and you will need experience of reporting and MI with proven experience at this level. Solid people management experience is key. This position will be on a shift rota basis - 24 hours over 5 days, working a 3-shift rota, so flexibility is needed. Role: Team Leadership and Management - Lead and manage a global team of Service Desk Engineers to deliver high-quality first-line IT support services for employees worldwide. Supervise and mentor the Engineers, ensuring clear direction and accountability for performance. Conduct regular one-to-one meetings and performance reviews. Act as the primary point of escalation within the Service Desk team, ensuring efficient resolution of complex issues and seamless service delivery. Support the implementation of IT service management processes and initiatives to align the Service Desk with organisational objectives and industry best practices. Drive a culture of collaboration, continuous improvement, and customer-centricity within the team. Stakeholder Communication and Reporting. Experience: Previous experience in a Service Desk/IT support role, with proven experience in a leadership or supervisory position. Experience managing or supporting a geographically dispersed team in a global organisation. Strong understanding of ITIL principles. Familiarity with ITSM platforms, such as ServiceNow, or similar tools for managing incidents and requests. Technical knowledge of IT infrastructure and systems, including Windows, AD, networking, and Cloud services. Excellent leadership and people management skills, ability to inspire and develop a high-performing team. Strong problem-solving and analytical skills, with the ability to address complex technical issues effectively. Exceptional communication skills, both written and verbal, to engage with technical and non-technical audiences. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Desirable: Additional certifications in relevant technologies (eg, Microsoft, Cisco, Azure). Knowledge of Agile and DevOps methodologies and their application in IT operations. If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar for an immediate response and informal discussion. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
23/01/2025
Full time
IT Service Desk Team Leader Hybrid Working - Birmingham, West Midlands/Remote Working £35,000 Per Annum Plus Corporate Benefits (Pension, Private Medical Cover, 25 days holiday) Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and an accomplished, Midlands based IT Service Desk Manager is required to join them to support their strategic project initiatives. The successful candidate will be responsible for supporting and leading the Service Desk Engineers, and you will need experience of reporting and MI with proven experience at this level. Solid people management experience is key. This position will be on a shift rota basis - 24 hours over 5 days, working a 3-shift rota, so flexibility is needed. Role: Team Leadership and Management - Lead and manage a global team of Service Desk Engineers to deliver high-quality first-line IT support services for employees worldwide. Supervise and mentor the Engineers, ensuring clear direction and accountability for performance. Conduct regular one-to-one meetings and performance reviews. Act as the primary point of escalation within the Service Desk team, ensuring efficient resolution of complex issues and seamless service delivery. Support the implementation of IT service management processes and initiatives to align the Service Desk with organisational objectives and industry best practices. Drive a culture of collaboration, continuous improvement, and customer-centricity within the team. Stakeholder Communication and Reporting. Experience: Previous experience in a Service Desk/IT support role, with proven experience in a leadership or supervisory position. Experience managing or supporting a geographically dispersed team in a global organisation. Strong understanding of ITIL principles. Familiarity with ITSM platforms, such as ServiceNow, or similar tools for managing incidents and requests. Technical knowledge of IT infrastructure and systems, including Windows, AD, networking, and Cloud services. Excellent leadership and people management skills, ability to inspire and develop a high-performing team. Strong problem-solving and analytical skills, with the ability to address complex technical issues effectively. Exceptional communication skills, both written and verbal, to engage with technical and non-technical audiences. Ability to prioritize tasks and manage time effectively in a fast-paced environment. Desirable: Additional certifications in relevant technologies (eg, Microsoft, Cisco, Azure). Knowledge of Agile and DevOps methodologies and their application in IT operations. If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar for an immediate response and informal discussion. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
IT Service Desk Engineers Hybrid Working - Birmingham, West Midlands/Remote Working £25,000 Per Annum Plus Corporate Benefits Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and require customer service focused, Midlands based Service Desk Analyst's to join them on a full time basis, and support their strategic project initiatives. Our client is open to candidates at all levels for these roles, including graduates, and people who have previously worked in contact centres/call handling type roles. Strong communication, aptitude, and attitude are key. These positions will be on a shift rota basis; 24 hours over 5 days, working a 3-shift rota, so flexibility is needed. Role Purpose: Provide first-line IT support services to employees worldwide, ensuring prompt incident resolution, request fulfilment, and excellent customer service The role requires troubleshooting technical issues, maintaining accurate documentation, and collaborating with IT teams to deliver efficient IT services Key Responsibilities: Incident and Request Management Technical Troubleshooting Documentation and Knowledge Management Continuous Improvement Experience/Knowledge: Ideally 1-2 years' experience in an IT support or Service Desk role Basic knowledge of ITIL principles Familiarity with ITSM tools (eg, Halo ITSM, ServiceNow) Proficiency in troubleshooting Windows OS, Office 365, Active Directory, and basic networking concepts Knowledge of Cloud services (Azure, AWS) is a plus Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to manage multiple tasks and prioritize effectively Detail-oriented with a commitment to maintaining accurate documentation If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar for an immediate response and informal discussion. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
23/01/2025
Full time
IT Service Desk Engineers Hybrid Working - Birmingham, West Midlands/Remote Working £25,000 Per Annum Plus Corporate Benefits Our client, a leading business management services consultancy is currently going through an exciting Digital Transformation journey and require customer service focused, Midlands based Service Desk Analyst's to join them on a full time basis, and support their strategic project initiatives. Our client is open to candidates at all levels for these roles, including graduates, and people who have previously worked in contact centres/call handling type roles. Strong communication, aptitude, and attitude are key. These positions will be on a shift rota basis; 24 hours over 5 days, working a 3-shift rota, so flexibility is needed. Role Purpose: Provide first-line IT support services to employees worldwide, ensuring prompt incident resolution, request fulfilment, and excellent customer service The role requires troubleshooting technical issues, maintaining accurate documentation, and collaborating with IT teams to deliver efficient IT services Key Responsibilities: Incident and Request Management Technical Troubleshooting Documentation and Knowledge Management Continuous Improvement Experience/Knowledge: Ideally 1-2 years' experience in an IT support or Service Desk role Basic knowledge of ITIL principles Familiarity with ITSM tools (eg, Halo ITSM, ServiceNow) Proficiency in troubleshooting Windows OS, Office 365, Active Directory, and basic networking concepts Knowledge of Cloud services (Azure, AWS) is a plus Strong troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to manage multiple tasks and prioritize effectively Detail-oriented with a commitment to maintaining accurate documentation If you would like to be considered and have experience in the above areas - please submit your application ASAP to Jackie Dean at Jumar for an immediate response and informal discussion. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
About us: We are a leading PE-backed tech and digital transformation business specialising in Microsoft technologies, including Azure, AI, Data, and PowerApps. We also excel in Legacy systems modernisation, helping organisations transition to more agile and efficient solutions. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. We are searching for a Bid Manager to join us on a permanent basis, the role can be undertaken with a hybrid approach attending our easily accessible Birmingham offices, two days per week. Role Details: The Bid Writer will play a crucial role in creating compelling and persuasive bid responses that effectively communicate our company's value proposition to prospective clients. The ideal candidate will have a strong background in bid writing and bid management, having operated in UK public and private sectors, both contingent resourcing and outcome-based awards. They will possess excellent writing, research, and project management skills. Responsibilities include: Write clear, concise, and persuasive content for bid responses, ensuring alignment with client objectives and bid evaluation criteria, particularly for public sector clients. Write compelling responses that directly answer the question. Work closely with subject matter experts to gather technical information and incorporate it into bid responses. Review and edit bid responses to ensure clarity, consistency, and compliance with instructions and formatting requirements. Conduct thorough research on prospective clients, their requirements, and the competitive landscape to tailor bid responses accordingly. Support the management of multiple bids simultaneously while adhering to deadlines and ensuring the quality and accuracy of bid submissions. Support the maintenance of the library of reusable content and templates for future bid responses, using tooling such as Copilot to gather information for responses. Stay up-to-date on industry trends, best practices, and regulatory requirements relevant to bid writing. Provide support for other pre-sales activities as needed. Requirements: Proven experience in bid writing, particularly within the UK public sector. Strong writing and editing skills, with the ability to craft compelling narratives and persuasive arguments. Excellent research and analytical skills, with the ability to quickly grasp complex technical concepts and translate them into clear, concise language. Exceptional attention to detail and ability to manage multiple projects simultaneously under tight deadlines. Familiarity with bid management software and tools, Tussel is preferred. Experience in IT services or related industries is an advantage. Benefits. 25 days annual leave (plus bank holidays) An additional day of paid leave for your Birthday (or Christmas eve) Matched Employer Contributed Pension (4%) Life Assurance (3x) Access to an Employee Assistance Programme Private Medical Insurance through our partner Aviva. Cycle to Work Scheme Corporate Eyecare vouchers Access to independent Financial Advisor 2 x Social Value days per year to give back to local communities. We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation
20/01/2025
Full time
About us: We are a leading PE-backed tech and digital transformation business specialising in Microsoft technologies, including Azure, AI, Data, and PowerApps. We also excel in Legacy systems modernisation, helping organisations transition to more agile and efficient solutions. Our mission is to empower businesses through innovative technology that drives growth and enhances operational efficiency. We are searching for a Bid Manager to join us on a permanent basis, the role can be undertaken with a hybrid approach attending our easily accessible Birmingham offices, two days per week. Role Details: The Bid Writer will play a crucial role in creating compelling and persuasive bid responses that effectively communicate our company's value proposition to prospective clients. The ideal candidate will have a strong background in bid writing and bid management, having operated in UK public and private sectors, both contingent resourcing and outcome-based awards. They will possess excellent writing, research, and project management skills. Responsibilities include: Write clear, concise, and persuasive content for bid responses, ensuring alignment with client objectives and bid evaluation criteria, particularly for public sector clients. Write compelling responses that directly answer the question. Work closely with subject matter experts to gather technical information and incorporate it into bid responses. Review and edit bid responses to ensure clarity, consistency, and compliance with instructions and formatting requirements. Conduct thorough research on prospective clients, their requirements, and the competitive landscape to tailor bid responses accordingly. Support the management of multiple bids simultaneously while adhering to deadlines and ensuring the quality and accuracy of bid submissions. Support the maintenance of the library of reusable content and templates for future bid responses, using tooling such as Copilot to gather information for responses. Stay up-to-date on industry trends, best practices, and regulatory requirements relevant to bid writing. Provide support for other pre-sales activities as needed. Requirements: Proven experience in bid writing, particularly within the UK public sector. Strong writing and editing skills, with the ability to craft compelling narratives and persuasive arguments. Excellent research and analytical skills, with the ability to quickly grasp complex technical concepts and translate them into clear, concise language. Exceptional attention to detail and ability to manage multiple projects simultaneously under tight deadlines. Familiarity with bid management software and tools, Tussel is preferred. Experience in IT services or related industries is an advantage. Benefits. 25 days annual leave (plus bank holidays) An additional day of paid leave for your Birthday (or Christmas eve) Matched Employer Contributed Pension (4%) Life Assurance (3x) Access to an Employee Assistance Programme Private Medical Insurance through our partner Aviva. Cycle to Work Scheme Corporate Eyecare vouchers Access to independent Financial Advisor 2 x Social Value days per year to give back to local communities. We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation