Title - Benefits Manager Reports to Head of Data & Reporting Direct Reports N/A Location London or Manchester Team CFO - PPI Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Benefits Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Benefits Manager will ensure that initiatives/projects/programmes are delivering in accordance with the agreed cost and benefits profile set out in the business case. Reporting to the Head of Data & Reporting, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Define, agree and deliver the cost and benefits management process, working with finance and broader business stakeholders as required. * Develop and oversee the benefits realisation framework, tracking performance against business case projections. * Work in partnership with Finance to monitor the financial aspects of all portfolio initiatives, identifying deviations from expected outcomes and initiating corrective action as required. Proactively monitoring costs and benefits, calling out under-performance as needed. * Support the transition to new financial management practices, including the Ex-Ante Price Control regime. * Collaborate with finance and project teams to validate cost and benefit assumptions throughout project life cycles. * Provide regular reports on benefits realisation to the EPMO and senior leadership team as required. * Educate and guide project managers on the importance of benefits tracking and reporting. * Advocacy for benefits management best practices across the organisation. * Support the shift to the new Ex-Ante Price Control regime. * Live the DCC values in all day-to-day activities. . Skills and Experience * Financial Experience - Solid experience in financial management relating to project and portfolio management. * Benefits Management - Significant knowledge of and experience in tracking and reporting on costs and benefits for a portfolio. * Analytical Mindset - Strong analytical and problem-solving abilities. Strong analytical and forecasting skills with a focus on financial outcomes. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Ability to work collaboratively across departments and with stakeholders at all levels. * Effective Communication - Excellent communication and interpersonal skills. Ability to communicate financial concepts to non-financial stakeholders. * Resilience - Strong initiative and drive; self-motivated with an aptitude to work well under pressure. Qualifications * Bachelor's degree in Finance, Economics or a related field OR equivalent professional experience. * Advanced qualifications in financial analysis and/or portfolio management are highly desirable. Unfortunately due to the high volum of applicants, we won't be able to respond to everyone.
26/06/2024
Full time
Title - Benefits Manager Reports to Head of Data & Reporting Direct Reports N/A Location London or Manchester Team CFO - PPI Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Benefits Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Benefits Manager will ensure that initiatives/projects/programmes are delivering in accordance with the agreed cost and benefits profile set out in the business case. Reporting to the Head of Data & Reporting, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Define, agree and deliver the cost and benefits management process, working with finance and broader business stakeholders as required. * Develop and oversee the benefits realisation framework, tracking performance against business case projections. * Work in partnership with Finance to monitor the financial aspects of all portfolio initiatives, identifying deviations from expected outcomes and initiating corrective action as required. Proactively monitoring costs and benefits, calling out under-performance as needed. * Support the transition to new financial management practices, including the Ex-Ante Price Control regime. * Collaborate with finance and project teams to validate cost and benefit assumptions throughout project life cycles. * Provide regular reports on benefits realisation to the EPMO and senior leadership team as required. * Educate and guide project managers on the importance of benefits tracking and reporting. * Advocacy for benefits management best practices across the organisation. * Support the shift to the new Ex-Ante Price Control regime. * Live the DCC values in all day-to-day activities. . Skills and Experience * Financial Experience - Solid experience in financial management relating to project and portfolio management. * Benefits Management - Significant knowledge of and experience in tracking and reporting on costs and benefits for a portfolio. * Analytical Mindset - Strong analytical and problem-solving abilities. Strong analytical and forecasting skills with a focus on financial outcomes. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Ability to work collaboratively across departments and with stakeholders at all levels. * Effective Communication - Excellent communication and interpersonal skills. Ability to communicate financial concepts to non-financial stakeholders. * Resilience - Strong initiative and drive; self-motivated with an aptitude to work well under pressure. Qualifications * Bachelor's degree in Finance, Economics or a related field OR equivalent professional experience. * Advanced qualifications in financial analysis and/or portfolio management are highly desirable. Unfortunately due to the high volum of applicants, we won't be able to respond to everyone.
Title Delivery Standards SME Reports to Head of Delivery Standards Direct Reports N/A Location - London or Manchester Team - CFO - PPI Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Delivery Standards SME (Subject Matter Expert) to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Delivery Standards SME will define, own and maintain a set of standards and practices across the portfolio, with collaborative agreements in place with relevant stakeholders/teams to ensure full compliance. Reporting to the Head of Delivery Standards, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Own (define, develop & hold) the master materials (eg standards, templates & guidance materials) and maintain this library for consistent business use. * Act as a Microsoft Project SME within the EPMO o Develop comprehensive planning templates and standards ensuring alignment with the organisations delivery methodology and any regulatory requirements. o Utilise Microsoft Project and Clarity PPM to prepare planning related reports and insights which facilitate decision making, liaising with EPMO colleagues as necessary to support broader assurance and reporting activities. o Provide subject matter expertise, training and support on Microsoft Project and the planning process more broadly to delivery leads and other key stakeholders. o Regularly review and optimise the use of Microsoft Project within the EPMO, maintaining and improving best practices to ensure continuous improvement. * Own and maintain relevant reference channels - eg Intranet guidance pages. * Reporting on adherence to the methodologies and standards by delivery leads, working with colleagues in the EPMO to ensure areas of non-compliance are effectively addressed. * Provision of methodology subject matter expertise and continuous improvement of methods, standards and templates. Skills and Experience * Microsoft Project Expert - Significant expertise in Microsoft Project. Demonstrable expert proficiency in all features, functionalities and integration capabilities with company's PPM Tool. * PPM Tool Expertise - Significant expertise in a range of PPM Tools (Clarity PPM Desirable). * Implementing and Improving Delivery Processes - Demonstrable experience in supporting the implementation and adoption of new methods, standards and controls in a regulated environment or equivalent. * Project/Programme Expertise - Strong understanding of project management standards, methodologies, tools and best practices having undertaken a similar role in previous organisations. * Analytical Mindset - Strong analytical and problem-solving abilities. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Ability to work collaboratively across departments and with stakeholders at all levels. * Effective Communication - Excellent communication and interpersonal skills. * Resilience - Strong initiative and drive; self-motivated with an aptitude to work well under pressure. Qualifications * Batchelor's Degree in a relevant field OR equivalent professional experience in a related field. * PRINCE2 Practitioner or other industry recognised certification (eg PMP). * Microsoft Project accreditation preferred.
26/06/2024
Full time
Title Delivery Standards SME Reports to Head of Delivery Standards Direct Reports N/A Location - London or Manchester Team - CFO - PPI Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Delivery Standards SME (Subject Matter Expert) to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Delivery Standards SME will define, own and maintain a set of standards and practices across the portfolio, with collaborative agreements in place with relevant stakeholders/teams to ensure full compliance. Reporting to the Head of Delivery Standards, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Own (define, develop & hold) the master materials (eg standards, templates & guidance materials) and maintain this library for consistent business use. * Act as a Microsoft Project SME within the EPMO o Develop comprehensive planning templates and standards ensuring alignment with the organisations delivery methodology and any regulatory requirements. o Utilise Microsoft Project and Clarity PPM to prepare planning related reports and insights which facilitate decision making, liaising with EPMO colleagues as necessary to support broader assurance and reporting activities. o Provide subject matter expertise, training and support on Microsoft Project and the planning process more broadly to delivery leads and other key stakeholders. o Regularly review and optimise the use of Microsoft Project within the EPMO, maintaining and improving best practices to ensure continuous improvement. * Own and maintain relevant reference channels - eg Intranet guidance pages. * Reporting on adherence to the methodologies and standards by delivery leads, working with colleagues in the EPMO to ensure areas of non-compliance are effectively addressed. * Provision of methodology subject matter expertise and continuous improvement of methods, standards and templates. Skills and Experience * Microsoft Project Expert - Significant expertise in Microsoft Project. Demonstrable expert proficiency in all features, functionalities and integration capabilities with company's PPM Tool. * PPM Tool Expertise - Significant expertise in a range of PPM Tools (Clarity PPM Desirable). * Implementing and Improving Delivery Processes - Demonstrable experience in supporting the implementation and adoption of new methods, standards and controls in a regulated environment or equivalent. * Project/Programme Expertise - Strong understanding of project management standards, methodologies, tools and best practices having undertaken a similar role in previous organisations. * Analytical Mindset - Strong analytical and problem-solving abilities. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Ability to work collaboratively across departments and with stakeholders at all levels. * Effective Communication - Excellent communication and interpersonal skills. * Resilience - Strong initiative and drive; self-motivated with an aptitude to work well under pressure. Qualifications * Batchelor's Degree in a relevant field OR equivalent professional experience in a related field. * PRINCE2 Practitioner or other industry recognised certification (eg PMP). * Microsoft Project accreditation preferred.
Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Pipeline and Front Door Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Pipeline & Front Door Manager will operate a robust pipeline process for evaluating, selecting and prioritising projects/programmes for entry through the Front Door on to the Enterprise Portfolio. Reporting to the Head of Enterprise Planning, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Manage/operate the Pipeline and Front Door process, working closely with Portfolio Business Partners to identify new portfolio initiatives for consideration. * Ensure that documents/business cases for each initiative wanting to go through the Front Door are prepared to the right standard to enable leadership to make an informed decision on inclusion and prioritisation. * Work with a range of stakeholders within the EPMO and the wider business to ensure that all initiatives meet established criteria before entering the portfolio. * Drive the ongoing maintenance of the front door process to ensure it remains efficient, relevant, aligned to EPMO objectives, and responds to any changing business needs. * Drive and facilitate cross-Functional engagement across pipeline planning activities. * Support the production and maintenance of the Enterprise Plan, working closely with the Enterprise Planning Manager to ensure alignment. * Support the production and maintenance of the Resource Plan, working closely with the Portfolio Resource Planning Manager to ensure alignment. Skills and Experience * Portfolio Entry/Assessment Experience - Demonstrable experience in operating portfolio entry processes or similar work reception processes in a fast paced, complex environment. * Portfolio Management Expertise - Strong understanding of portfolio management methodologies, tools and best practices. * Business Case Expertise - Experience of business case analysis and strategic evaluation. * Analytical Mindset - Attention to detail with strong analytical and problem-solving abilities. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Excellent relationship development and management skills with the confidence to effectively challenge others where appropriate, including ExCo and SLT level. * Stakeholder Management - Ability to manage a complex set of stakeholder interactions, both internal and external, and resolve conflicting priorities if required. * Change Management - Ability to influence, shape and drive improvement initiatives and lead/deliver successful change in large, fast-paced and complex programme environments with multiple internal and external stakeholder groups. * Effective Communication - Excellent communication and interpersonal skills with an ability to rapidly interpret complex technical information and provide clear, concise insight and reporting that drives effective leadership decision making. * Resilience - Strong initiative and drive, self-motivated with an aptitude to work well under pressure and with low supervision. Qualifications * Batchelor's Degree in a relevant field OR equivalent professional experience in a related field. * Industry recognised Portfolio management certification preferred (eg MoP - Management of Portfolios). Unfortunately due to the high volume of applicants we won't be able to respond to everyone.
26/06/2024
Full time
Background The client believes in making Britain more connected, so we can all lead smarter, greener lives. We're a relatively young company, with a very mature assignment. Our universal, secure network will be in 30 million homes and businesses. That'll make it the largest network in Britain. The scope of what we do and what's in our roadmap is much further reaching than what the business was originally established to deliver. The client is at a pivotal point of transformation, looking to enhance its operational efficiency and strategic execution. Our EPMO (Enterprise Portfolio Management Office) is at the heart of this change, driving the development and implementation of best practices across the organisation. We seek a dynamic and versatile Pipeline and Front Door Manager to help us through this exciting journey of growth and innovation. The Role Change will play a critical role in enabling the organisation to achieve its strategic ambitions. With an ever-increasing pace and evolving customer needs, the business needs to ensure that its product and change portfolio is delivered effectively and efficiently. As a result a new Enterprise Portfolio Management capability is being established to plan, monitor, assure and report on delivery of all initiatives across the business. The Enterprise Portfolio Management Office will be responsible for improving the strategic alignment and value for money of the change portfolio. It will ensure that: all change activity aligns to strategic objectives; there is transparency and clarity around change portfolio prioritisation, delivery and outcomes; there is increased focus on the outcome and value of change; delivery standardisation (in the form of best practice procedures, tools, techniques & methodologies) is driven into the organisation where it makes sense for there to be greater consistency and scalability; a capable change delivery community is created to enable greater sharing of best practices. It will also help drive the transition of the organisation to a greater product mindset and outcome-based organisation. The EPMO additionally provides the objective 'single source of truth' view of delivery performance for the portfolio and leads the management/resolution of cross-programme risks, issues and points of contention to maximise effectiveness of change implementation. It also acts as the central custodian for information and knowledge management. The Pipeline & Front Door Manager will operate a robust pipeline process for evaluating, selecting and prioritising projects/programmes for entry through the Front Door on to the Enterprise Portfolio. Reporting to the Head of Enterprise Planning, this role will be based in London or Manchester with travel to the other office being a pre-requisite. The role will require a minimum of 8 days a month in the office. Key Accountabilities * Manage/operate the Pipeline and Front Door process, working closely with Portfolio Business Partners to identify new portfolio initiatives for consideration. * Ensure that documents/business cases for each initiative wanting to go through the Front Door are prepared to the right standard to enable leadership to make an informed decision on inclusion and prioritisation. * Work with a range of stakeholders within the EPMO and the wider business to ensure that all initiatives meet established criteria before entering the portfolio. * Drive the ongoing maintenance of the front door process to ensure it remains efficient, relevant, aligned to EPMO objectives, and responds to any changing business needs. * Drive and facilitate cross-Functional engagement across pipeline planning activities. * Support the production and maintenance of the Enterprise Plan, working closely with the Enterprise Planning Manager to ensure alignment. * Support the production and maintenance of the Resource Plan, working closely with the Portfolio Resource Planning Manager to ensure alignment. Skills and Experience * Portfolio Entry/Assessment Experience - Demonstrable experience in operating portfolio entry processes or similar work reception processes in a fast paced, complex environment. * Portfolio Management Expertise - Strong understanding of portfolio management methodologies, tools and best practices. * Business Case Expertise - Experience of business case analysis and strategic evaluation. * Analytical Mindset - Attention to detail with strong analytical and problem-solving abilities. * Flexibility - Adaptable and able to manage multiple priorities in a dynamic environment. * Product Mindset - Experience operating in a product-driven and outcome-based organisation. * Collaboration - Excellent relationship development and management skills with the confidence to effectively challenge others where appropriate, including ExCo and SLT level. * Stakeholder Management - Ability to manage a complex set of stakeholder interactions, both internal and external, and resolve conflicting priorities if required. * Change Management - Ability to influence, shape and drive improvement initiatives and lead/deliver successful change in large, fast-paced and complex programme environments with multiple internal and external stakeholder groups. * Effective Communication - Excellent communication and interpersonal skills with an ability to rapidly interpret complex technical information and provide clear, concise insight and reporting that drives effective leadership decision making. * Resilience - Strong initiative and drive, self-motivated with an aptitude to work well under pressure and with low supervision. Qualifications * Batchelor's Degree in a relevant field OR equivalent professional experience in a related field. * Industry recognised Portfolio management certification preferred (eg MoP - Management of Portfolios). Unfortunately due to the high volume of applicants we won't be able to respond to everyone.