Job Title : Service Desk Analyst - First Line Support Location : York Salary : £26,000 Role Overview We're seeking a Service Desk Analyst to manage user queries and technical incidents. This position involves monitoring systems, prioritizing and resolving incidents, and providing support via phone, email, or VPN. Responsibilities Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. Requirements IT background with experience in technical support. Excellent communication and customer service skills. Ability to work independently and in a team. Full driving license and York-based. Preferred Skills Experience with platforms like Microsoft Windows, Active Directory, and Service Desk tools. Knowledge of data center technologies and security services. Benefits Competitive salary of £26,000. Opportunities for career growth. Supportive work environment.
25/04/2024
Full time
Job Title : Service Desk Analyst - First Line Support Location : York Salary : £26,000 Role Overview We're seeking a Service Desk Analyst to manage user queries and technical incidents. This position involves monitoring systems, prioritizing and resolving incidents, and providing support via phone, email, or VPN. Responsibilities Address first and second-level user queries. Monitor systems and service status. Respond promptly to incidents. Deliver support through various channels. Requirements IT background with experience in technical support. Excellent communication and customer service skills. Ability to work independently and in a team. Full driving license and York-based. Preferred Skills Experience with platforms like Microsoft Windows, Active Directory, and Service Desk tools. Knowledge of data center technologies and security services. Benefits Competitive salary of £26,000. Opportunities for career growth. Supportive work environment.
Job Title: Senior Network Security Consultant Location: Remote with visits to client sites when needed Salary: £75,000-85,000 per annum + bonus + package Concept are working with one of the UK's largest Cisco Gold Partners to recruit a Senior Network Security Consultant to join their industry leading consultancy practice. We are looking for someone with a strong Cisco and Next Gen Firewall background covering Enterprise Networks and Wireless, as well as Cisco Firepower, Palo Alto, and Fortinet. In this role you will act as the technical SME for planning and delivery of complex customer projects. You'll be creating technical documents (HLD, LLD, SoW), leading project delivery, a point of technical escalation, responsible for running technical design workshops, customer presentations and leading demonstrations. The ideal candidate will be motivated by continual professional development and hold current relevant vendor certifications. Industry leading training and funding towards certification is available to assist in this continual development. Key Technology (including but not limited to) Next Generation Firewalls including Cisco Firepower, Fortinet, Palo Alto, Checkpoint Cisco hardware, switching and routing in Datacentre and Enterprise Networks F5 Wireless (Cisco, Meraki, or Aruba) Cisco ACI, SD-WAN The Ideal Candidate Experience covering the key technologies above In date CCNP certified (essential) Certification in the Firewalls listed above Strong experience in consulting, designing, and implementing complex projects Experience in customer presentations and demonstrations Eligible and willing to undergo SC Clearance If you'd be interested in finding out more details, please apply with an up-to-date copy of your CV. Senior Network Security Consultant/Cisco/CCNP/CCIE/Next Gen Firewalls/Palo Alto/Fortinet/Fortigate/Checkpoint/Firepower/Managed Service Provider/Reseller
25/04/2024
Full time
Job Title: Senior Network Security Consultant Location: Remote with visits to client sites when needed Salary: £75,000-85,000 per annum + bonus + package Concept are working with one of the UK's largest Cisco Gold Partners to recruit a Senior Network Security Consultant to join their industry leading consultancy practice. We are looking for someone with a strong Cisco and Next Gen Firewall background covering Enterprise Networks and Wireless, as well as Cisco Firepower, Palo Alto, and Fortinet. In this role you will act as the technical SME for planning and delivery of complex customer projects. You'll be creating technical documents (HLD, LLD, SoW), leading project delivery, a point of technical escalation, responsible for running technical design workshops, customer presentations and leading demonstrations. The ideal candidate will be motivated by continual professional development and hold current relevant vendor certifications. Industry leading training and funding towards certification is available to assist in this continual development. Key Technology (including but not limited to) Next Generation Firewalls including Cisco Firepower, Fortinet, Palo Alto, Checkpoint Cisco hardware, switching and routing in Datacentre and Enterprise Networks F5 Wireless (Cisco, Meraki, or Aruba) Cisco ACI, SD-WAN The Ideal Candidate Experience covering the key technologies above In date CCNP certified (essential) Certification in the Firewalls listed above Strong experience in consulting, designing, and implementing complex projects Experience in customer presentations and demonstrations Eligible and willing to undergo SC Clearance If you'd be interested in finding out more details, please apply with an up-to-date copy of your CV. Senior Network Security Consultant/Cisco/CCNP/CCIE/Next Gen Firewalls/Palo Alto/Fortinet/Fortigate/Checkpoint/Firepower/Managed Service Provider/Reseller
