SAP Project Lead Our client is urgently looking for an experienced SAP Project Lead to join their team on a permanent basis. Please note, the role is on-site. Remote working can be made available on an ad-hoc basis. You will deliver multiple IT Projects in accordance with the PRINCE2 methodology, within the scope of required quality, time, and costs. You will also capture and document proposals for projects, in line with their strategy and will provide regular project activity updates to the businesses and to the Project Delivery Team Leader. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus, annual leave, pension contributions, on-site parking, private healthcare, medical care packages, on-site cafeteria and many, many more perks! SAP Project Lead - Key Skills: SAP ITIL Prince2 ABAP SOX Project Lead/Management specifically around SAP projects/deliveries SAP Project Lead Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
21/11/2024
Full time
SAP Project Lead Our client is urgently looking for an experienced SAP Project Lead to join their team on a permanent basis. Please note, the role is on-site. Remote working can be made available on an ad-hoc basis. You will deliver multiple IT Projects in accordance with the PRINCE2 methodology, within the scope of required quality, time, and costs. You will also capture and document proposals for projects, in line with their strategy and will provide regular project activity updates to the businesses and to the Project Delivery Team Leader. You will be rewarded with an excellent salary, as well as a brilliant benefits package including bonus, annual leave, pension contributions, on-site parking, private healthcare, medical care packages, on-site cafeteria and many, many more perks! SAP Project Lead - Key Skills: SAP ITIL Prince2 ABAP SOX Project Lead/Management specifically around SAP projects/deliveries SAP Project Lead Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jira Administrator Permanent £60,000 + Company Benefits + Bonus Based in Watford + Hybrid working As an experienced Jira Administrator/Developer you will be supporting and maintaining our Jira/JSM projects and develop enhanced functionality to support our fast-growing business around Hybrid Cloud Management. The role is to provide daily support and maintenance to our Atlassian estate and work with business teams to define and implement enhanced processes, workflows and integration/automation with other applications to aid with the business growth in automation and efficiencies for supporting customers. Configuration, maintenance, and administration of Atlassian products (Jira, Jira Service Management, Opsgenie). Defining and optimising business and technical processes via Workflows, SLA's, integration and automation. Design and support integrations with other customer service desks and other applications. Set up new CMDB and associated knowledge store. Work with colleagues to enhance reporting and dashboards. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
21/11/2024
Full time
Jira Administrator Permanent £60,000 + Company Benefits + Bonus Based in Watford + Hybrid working As an experienced Jira Administrator/Developer you will be supporting and maintaining our Jira/JSM projects and develop enhanced functionality to support our fast-growing business around Hybrid Cloud Management. The role is to provide daily support and maintenance to our Atlassian estate and work with business teams to define and implement enhanced processes, workflows and integration/automation with other applications to aid with the business growth in automation and efficiencies for supporting customers. Configuration, maintenance, and administration of Atlassian products (Jira, Jira Service Management, Opsgenie). Defining and optimising business and technical processes via Workflows, SLA's, integration and automation. Design and support integrations with other customer service desks and other applications. Set up new CMDB and associated knowledge store. Work with colleagues to enhance reporting and dashboards. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT SaaS Vendor Management Lead - HYBRID WORKING We are working closely with one of our biggest customers who are a leading force in their commercial space based in the financial services sector. IT SaaS Vendor Management Lead: An exciting opportunity has arisen for a newly created role within our IT Business Management Department. As our IT SaaS Vendor Management Lead you will be responsible for delivering business outcomes though our key strategic vendor relationships, ensuring these relationships deliver on value and customer outcomes in line with our objectives. This will be achieved by monitoring the contractual performance of our Software as a Service (SaaS) vendors, ensuring compliance with Service Levels, maintaining assurance reviews, supporting security evaluations and guiding the designated Relationship Managers in undertaking performance reviews. Main Responsibilities as IT SaaS Vendor Management Lead: To oversee SaaS vendor performance, developing and managing supplier relationships to protect the clients interests and ensure costs reflect fair market value Develop and maintain SaaS assurance models for vendors within the allocated portfolio, supporting areas such as Information Security, Compliance and Data Governance Ensure any negotiation of commercial terms for strategic IT contracts provides beneficial outcomes for the client and their customers Provide subject matter input to facilitate commercial terms discussions and value of contracts alongside or supporting the Central Procurement Team as appropriate Maintain an awareness of innovation and opportunities in the SaaS Vendor market, translating these into strategic outcomes for the client Skills and experience you need as IT SaaS Vendor Management Lead: Demonstrable experience managing SaaS vendors across the Financial Services Market Experience in setting up and maintaining SaaS assurance models, including the understanding of Identity Access Management, Data Loss Prevention and Infrastructure Security Understanding of the relevance and application of Compliance and Governance standards, including PRA S2/21 and ISO27001:2022 Proven experience dealing with IT contracts with complex provisions and clauses, with a good understanding of how to discuss and negotiate contract financial terms either as a lead or as part of a negotiation team Understanding of Azure Cloud platforms advantageous Proven ability to negotiate and deal with a range of stakeholders, both internal and external to the organisation. Ability to test and challenge business assumptions. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
21/11/2024
Full time
IT SaaS Vendor Management Lead - HYBRID WORKING We are working closely with one of our biggest customers who are a leading force in their commercial space based in the financial services sector. IT SaaS Vendor Management Lead: An exciting opportunity has arisen for a newly created role within our IT Business Management Department. As our IT SaaS Vendor Management Lead you will be responsible for delivering business outcomes though our key strategic vendor relationships, ensuring these relationships deliver on value and customer outcomes in line with our objectives. This will be achieved by monitoring the contractual performance of our Software as a Service (SaaS) vendors, ensuring compliance with Service Levels, maintaining assurance reviews, supporting security evaluations and guiding the designated Relationship Managers in undertaking performance reviews. Main Responsibilities as IT SaaS Vendor Management Lead: To oversee SaaS vendor performance, developing and managing supplier relationships to protect the clients interests and ensure costs reflect fair market value Develop and maintain SaaS assurance models for vendors within the allocated portfolio, supporting areas such as Information Security, Compliance and Data Governance Ensure any negotiation of commercial terms for strategic IT contracts provides beneficial outcomes for the client and their customers Provide subject matter input to facilitate commercial terms discussions and value of contracts alongside or supporting the Central Procurement Team as appropriate Maintain an awareness of innovation and opportunities in the SaaS Vendor market, translating these into strategic outcomes for the client Skills and experience you need as IT SaaS Vendor Management Lead: Demonstrable experience managing SaaS vendors across the Financial Services Market Experience in setting up and maintaining SaaS assurance models, including the understanding of Identity Access Management, Data Loss Prevention and Infrastructure Security Understanding of the relevance and application of Compliance and Governance standards, including PRA S2/21 and ISO27001:2022 Proven experience dealing with IT contracts with complex provisions and clauses, with a good understanding of how to discuss and negotiate contract financial terms either as a lead or as part of a negotiation team Understanding of Azure Cloud platforms advantageous Proven ability to negotiate and deal with a range of stakeholders, both internal and external to the organisation. Ability to test and challenge business assumptions. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
ERP Application Support Specialist £50,000 - £60,000 Permanent Based in Crawley + Hybrid working My client are seeking a talented ERP Application Support Specialist to join them on a permanent basis Primary responsibility will be providing strong, operations support to the organisation. Developing and implementing technology solutions in a business environment, specifically focused on system integration, EDI, ERP, SAP S/4HANA, and software development using various technologies. To be considered you must be able to demonstrate: Experience in developing technology solutions for large and complex business change programs, including system and applications integration across a diverse environment. Knowledge and experience in EDI (Electronic Data Interchange) within an ERP (Enterprise Resource Planning) environment. Excellent attention to detail and the ability to maintain accurate records. Good time management and organisation skills with the ability to prioritise effectively and meet tight deadlines. Strong communication skills Good interpersonal skills - Should be a flexible team player, proactive and have the ability to succeed in a complex and dynamic environment. An understanding of compliance, continuous improvement and excellent customer service. Experience providing a range of software solutions, being solution focused. Experience of working in an international organisation and awareness of cultural differences. Knowledge of SAP S/4HANA (FICO, SD, MM, ) Previous experiences in SAP S/4HANA implementation projects are desirable Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
21/11/2024
Full time
ERP Application Support Specialist £50,000 - £60,000 Permanent Based in Crawley + Hybrid working My client are seeking a talented ERP Application Support Specialist to join them on a permanent basis Primary responsibility will be providing strong, operations support to the organisation. Developing and implementing technology solutions in a business environment, specifically focused on system integration, EDI, ERP, SAP S/4HANA, and software development using various technologies. To be considered you must be able to demonstrate: Experience in developing technology solutions for large and complex business change programs, including system and applications integration across a diverse environment. Knowledge and experience in EDI (Electronic Data Interchange) within an ERP (Enterprise Resource Planning) environment. Excellent attention to detail and the ability to maintain accurate records. Good time management and organisation skills with the ability to prioritise effectively and meet tight deadlines. Strong communication skills Good interpersonal skills - Should be a flexible team player, proactive and have the ability to succeed in a complex and dynamic environment. An understanding of compliance, continuous improvement and excellent customer service. Experience providing a range of software solutions, being solution focused. Experience of working in an international organisation and awareness of cultural differences. Knowledge of SAP S/4HANA (FICO, SD, MM, ) Previous experiences in SAP S/4HANA implementation projects are desirable Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Coordinator Our client is urgently looking for an experienced IT Coordinator to join their team based in London, on a permanent basis. The role combines clerical duties with IT administrative tasks to support the smooth operation of the IT function. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, remote working, private healthcare and many, many more perks! IT Coordinator - Key Skills: Experience in the following Data Entry, Filing, Documentation, Looking after Suppliers (following up on tickets), Handling joiners and leavers, Audit checking and arranging desk moves Minimum 3-4 years' experience 3 days on-site, possibly down to 2 once settled iManage and Sharedo experience is nice to have! IT Coordinator Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
21/11/2024
Full time
IT Coordinator Our client is urgently looking for an experienced IT Coordinator to join their team based in London, on a permanent basis. The role combines clerical duties with IT administrative tasks to support the smooth operation of the IT function. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, remote working, private healthcare and many, many more perks! IT Coordinator - Key Skills: Experience in the following Data Entry, Filing, Documentation, Looking after Suppliers (following up on tickets), Handling joiners and leavers, Audit checking and arranging desk moves Minimum 3-4 years' experience 3 days on-site, possibly down to 2 once settled iManage and Sharedo experience is nice to have! IT Coordinator Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Front End Developer Hybrid - 3 days onsite Are you an experienced Front End Developer looking for your next challenge? Do you have a passion for delivering seamless digital experiences to thousands of customers? We are seeking a talented Front End Developer to be part of our clients innovative team. This is a unique opportunity for someone with strong technical skills and a drive to work with modern technologies in a fast-paced, high-growth environment. Key Responsibilities: Build and enhance high-performance, scalable web applications using Angular , TypeScript , and JavaScript (ES6) . Collaborate closely with UX/UI designers, Back End developers, and product teams to deliver a seamless user experience. Implement state management solutions using NgRx and handle reactive programming with RxJS . Ensure code quality and performance through robust testing frameworks like Jasmine and Karma . Develop and maintain user interfaces with HTML5 , CSS3/SASS , ensuring responsiveness across devices. Work with Node.js to integrate Front End elements with Server Side logic. What We're Looking For: Front End development experience in a professional environment. Expertise in Angular and TypeScript , with deep knowledge of JavaScript ES6 . Proficiency in HTML5 , CSS/SASS , and responsive web design. Experience with state management libraries ( NgRx ) and reactive programming ( RxJS ). Familiarity with modern development tools, testing frameworks ( Jasmine , Karma ), and best practices. Passion for creating exceptional user experiences with a keen eye for detail. Strong problem-solving skills and the ability to work collaboratively in a team-oriented environment. If you are excited about the prospect of taking your career to the next level with a market leader in eCommerce, we'd love to hear from you! Front End Developer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
19/11/2024
Full time
Front End Developer Hybrid - 3 days onsite Are you an experienced Front End Developer looking for your next challenge? Do you have a passion for delivering seamless digital experiences to thousands of customers? We are seeking a talented Front End Developer to be part of our clients innovative team. This is a unique opportunity for someone with strong technical skills and a drive to work with modern technologies in a fast-paced, high-growth environment. Key Responsibilities: Build and enhance high-performance, scalable web applications using Angular , TypeScript , and JavaScript (ES6) . Collaborate closely with UX/UI designers, Back End developers, and product teams to deliver a seamless user experience. Implement state management solutions using NgRx and handle reactive programming with RxJS . Ensure code quality and performance through robust testing frameworks like Jasmine and Karma . Develop and maintain user interfaces with HTML5 , CSS3/SASS , ensuring responsiveness across devices. Work with Node.js to integrate Front End elements with Server Side logic. What We're Looking For: Front End development experience in a professional environment. Expertise in Angular and TypeScript , with deep knowledge of JavaScript ES6 . Proficiency in HTML5 , CSS/SASS , and responsive web design. Experience with state management libraries ( NgRx ) and reactive programming ( RxJS ). Familiarity with modern development tools, testing frameworks ( Jasmine , Karma ), and best practices. Passion for creating exceptional user experiences with a keen eye for detail. Strong problem-solving skills and the ability to work collaboratively in a team-oriented environment. If you are excited about the prospect of taking your career to the next level with a market leader in eCommerce, we'd love to hear from you! Front End Developer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Infrastructure Manager - Onsite We are delighted to partner with a global organisation based in the Ellesmere Port area to join their team on a permanent basis with an initial requirement to help guide their Infrastructure team throughout a period of change. You will be managing the day to day onsite operational support engineering team which has around 10 team members, spread across 3 sites in the UK. Travel to all 3 sites will be required. Role responsibilities: Manage and maintain IT security policies and procedures. Review weekly performance, analyse and identify trends and record/monitor improvements and risks. Assist in the supervision of the correct use of the IT systems in the sites and cooperate in the creation of user and best practice guides. Supervise the maintenance and upgrading of operating systems, commercial and proprietary software. Together with the Group Head of IT Infrastructure maintain hardware, software, networks, IT communication and cybersecurity policies. Resolve and coordinate incidents affecting the systems. Assist the Group's Head of IT infrastructures in planning and coordinating the activities, technical and material resources and supporting staff regarding operating systems, database management systems, ERP, standard office and mail software and communications. Manage supplier relations and support contracts. Design training and development plans for the infrastructure team and perform personnel appraisals. Manage Infrastructure IT Projects Proactively deal with internal customer queries. Skills required: Experience in people management Experience in managing IT Projects Experience in IT infrastructure support and end user's support IT Security Communications and networks experience Excellent communication skills Infrastructure Manager - Onsite Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
19/11/2024
Full time
Infrastructure Manager - Onsite We are delighted to partner with a global organisation based in the Ellesmere Port area to join their team on a permanent basis with an initial requirement to help guide their Infrastructure team throughout a period of change. You will be managing the day to day onsite operational support engineering team which has around 10 team members, spread across 3 sites in the UK. Travel to all 3 sites will be required. Role responsibilities: Manage and maintain IT security policies and procedures. Review weekly performance, analyse and identify trends and record/monitor improvements and risks. Assist in the supervision of the correct use of the IT systems in the sites and cooperate in the creation of user and best practice guides. Supervise the maintenance and upgrading of operating systems, commercial and proprietary software. Together with the Group Head of IT Infrastructure maintain hardware, software, networks, IT communication and cybersecurity policies. Resolve and coordinate incidents affecting the systems. Assist the Group's Head of IT infrastructures in planning and coordinating the activities, technical and material resources and supporting staff regarding operating systems, database management systems, ERP, standard office and mail software and communications. Manage supplier relations and support contracts. Design training and development plans for the infrastructure team and perform personnel appraisals. Manage Infrastructure IT Projects Proactively deal with internal customer queries. Skills required: Experience in people management Experience in managing IT Projects Experience in IT infrastructure support and end user's support IT Security Communications and networks experience Excellent communication skills Infrastructure Manager - Onsite Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Onsite Engineer - Perm - York Salary: £25,000 - £30,000 pa Location: York fully on site Our client is looking for a motivated Support Engineer to join their team and kickstart their IT career. Training will be provided around the technical elements but their key focus is some one who loves IT and has a desire to start and grow their career. This role would suit a self-motivated, energetic, customer minded individual who embraces virtual team working and collaboration. Effective communication and creative problem-solving skills are key, as is the ability to multi-task; prioritise efficiently to meet changes in demand and thrive in a busy working environment. The successful candidate will possess the necessary confidence to excel at working on their own providing onsite support at one of our key customer locations, evidencing the ability to communicate technical information in a clear and understandable manner to non-technical end users. *SC clearance is also a requirement of this role so, if not already in in place, the successful candidate will have to pass the criteria for SC Clearance, in order to continue in role. IT Onsite Engineer - Key Responsibilities Provide end user support via remote technologies and telephone support. Technical support for all endpoints - desktops; laptops and mobile devices. Accurate assessment of the impact and urgency of a fault/request and respond accordingly, ensuring timely escalation as and when necessary. Effective and efficient ticket management, to provide detailed technical troubleshooting notes and ensure frequent and timely updates are visible. Work to ensure all activities are logged and the tickets owned/progressed through their life cycle to a prompt resolution and agreed customer closure, Work with the Fordway Security team and end users in the containment and remediation of security events. Identifying potential security incidents or major incidents. Create and maintain support documentation and knowledgebase articles. Cultivate and foster partnerships and positive working relationships with the customer; customer 3rd Parties and Fordway colleagues, through the delivery of an excellent customer service, demonstrating expertise and displaying high levels of professionalism at all times. Work with internal and external resources to facilitate the prompt resolution of issues. IT Onsite Engineer - Skills Required *SC clearance is also a requirement of this roleso, if not already in place, the successful candidate will have to pass the criteria for SC Clearance, in order to continue in the role. Full driving license (and own vehicle) is essential. At least one years' experience in a similar role, remote and onsite support A good level of understanding of Microsoft Cloud services and what services they provide Certification in ITIL 4 Foundation Microsoft Certifications, desirable not essential Microsoft Windows Desktop/Server Operating System Microsoft 365 product suite Microsoft Azure Active Directory Microsoft Endpoint Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
19/11/2024
Full time
IT Onsite Engineer - Perm - York Salary: £25,000 - £30,000 pa Location: York fully on site Our client is looking for a motivated Support Engineer to join their team and kickstart their IT career. Training will be provided around the technical elements but their key focus is some one who loves IT and has a desire to start and grow their career. This role would suit a self-motivated, energetic, customer minded individual who embraces virtual team working and collaboration. Effective communication and creative problem-solving skills are key, as is the ability to multi-task; prioritise efficiently to meet changes in demand and thrive in a busy working environment. The successful candidate will possess the necessary confidence to excel at working on their own providing onsite support at one of our key customer locations, evidencing the ability to communicate technical information in a clear and understandable manner to non-technical end users. *SC clearance is also a requirement of this role so, if not already in in place, the successful candidate will have to pass the criteria for SC Clearance, in order to continue in role. IT Onsite Engineer - Key Responsibilities Provide end user support via remote technologies and telephone support. Technical support for all endpoints - desktops; laptops and mobile devices. Accurate assessment of the impact and urgency of a fault/request and respond accordingly, ensuring timely escalation as and when necessary. Effective and efficient ticket management, to provide detailed technical troubleshooting notes and ensure frequent and timely updates are visible. Work to ensure all activities are logged and the tickets owned/progressed through their life cycle to a prompt resolution and agreed customer closure, Work with the Fordway Security team and end users in the containment and remediation of security events. Identifying potential security incidents or major incidents. Create and maintain support documentation and knowledgebase articles. Cultivate and foster partnerships and positive working relationships with the customer; customer 3rd Parties and Fordway colleagues, through the delivery of an excellent customer service, demonstrating expertise and displaying high levels of professionalism at all times. Work with internal and external resources to facilitate the prompt resolution of issues. IT Onsite Engineer - Skills Required *SC clearance is also a requirement of this roleso, if not already in place, the successful candidate will have to pass the criteria for SC Clearance, in order to continue in the role. Full driving license (and own vehicle) is essential. At least one years' experience in a similar role, remote and onsite support A good level of understanding of Microsoft Cloud services and what services they provide Certification in ITIL 4 Foundation Microsoft Certifications, desirable not essential Microsoft Windows Desktop/Server Operating System Microsoft 365 product suite Microsoft Azure Active Directory Microsoft Endpoint Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
D365 F&O Support Specialist Location: Andover, Hampshire (3 days a week onsite) Contract: Fixed-term until December 2025 Salary: £70,000 per annum + Benefits An exciting opportunity has arisen for an experienced D365 F&O Support Specialist to join an industry-leading organization on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge. About the Role In this pivotal position, you will: Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. Troubleshoot and resolve incidents in collaboration with third-party providers. Log support calls and maintain comprehensive documentation of resolutions. Work with business analysts to translate business requirements into actionable functional specifications. Support testing, acceptance, and the life cycle management of ERP solutions. Participate in an on-call rota for out-of-hours support. Key Skills and Experience Essential: At least 3 years of ERP support experience, ideally with AX and D365 F&O (experience with other systems such as SAP or Oracle is also considered). Strong understanding of the Finance module and at least one additional module (eg, Sales & Marketing, Trade & Logistics, Supply Chain & Procurement). Knowledge of finance, accounting, and taxation processes. Experience in requirements gathering and solution design. Clear and concise communication skills, both written and verbal. Bachelor's degree in Business or Technology-related disciplines. Dynamics 365 F&O or AX certifications. Desirable: Fluency in additional European languages. Familiarity with system administration, AIF, or electronic reporting. Additional Benefits Include: Annual leave (pro rata to start date). Group Life Assurance (Death in Service). Health Cash Plan (effective after probation). 50% employee discount on products (effective after probation). Employee Assistance Programme. Group Personal Pension Plan (5% employee, 5% employer contributions). Why Apply? This is a fantastic opportunity to develop your ERP expertise within a supportive and collaborative team environment. With exposure to international projects and the chance to work onsite in Andover three days a week, this role provides a unique blend of challenges and rewards. If you are an experienced ERP professional with a focus on finance solutions, we want to hear from you. Apply today and make an impact with this exciting fixed-term contract opportunity! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
19/11/2024
D365 F&O Support Specialist Location: Andover, Hampshire (3 days a week onsite) Contract: Fixed-term until December 2025 Salary: £70,000 per annum + Benefits An exciting opportunity has arisen for an experienced D365 F&O Support Specialist to join an industry-leading organization on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge. About the Role In this pivotal position, you will: Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. Troubleshoot and resolve incidents in collaboration with third-party providers. Log support calls and maintain comprehensive documentation of resolutions. Work with business analysts to translate business requirements into actionable functional specifications. Support testing, acceptance, and the life cycle management of ERP solutions. Participate in an on-call rota for out-of-hours support. Key Skills and Experience Essential: At least 3 years of ERP support experience, ideally with AX and D365 F&O (experience with other systems such as SAP or Oracle is also considered). Strong understanding of the Finance module and at least one additional module (eg, Sales & Marketing, Trade & Logistics, Supply Chain & Procurement). Knowledge of finance, accounting, and taxation processes. Experience in requirements gathering and solution design. Clear and concise communication skills, both written and verbal. Bachelor's degree in Business or Technology-related disciplines. Dynamics 365 F&O or AX certifications. Desirable: Fluency in additional European languages. Familiarity with system administration, AIF, or electronic reporting. Additional Benefits Include: Annual leave (pro rata to start date). Group Life Assurance (Death in Service). Health Cash Plan (effective after probation). 50% employee discount on products (effective after probation). Employee Assistance Programme. Group Personal Pension Plan (5% employee, 5% employer contributions). Why Apply? This is a fantastic opportunity to develop your ERP expertise within a supportive and collaborative team environment. With exposure to international projects and the chance to work onsite in Andover three days a week, this role provides a unique blend of challenges and rewards. If you are an experienced ERP professional with a focus on finance solutions, we want to hear from you. Apply today and make an impact with this exciting fixed-term contract opportunity! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
D365 F&O Support Specialist Location: Andover, Hampshire (3 days a week onsite) Contract: Fixed-term until December 2025 Salary: £70,000 per annum + Benefits An exciting opportunity has arisen for an experienced D365 F&O Support Specialist to join an industry-leading organization on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge. About the Role In this pivotal position, you will: Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. Troubleshoot and resolve incidents in collaboration with third-party providers. Log support calls and maintain comprehensive documentation of resolutions. Work with business analysts to translate business requirements into actionable functional specifications. Support testing, acceptance, and the life cycle management of ERP solutions. Participate in an on-call rota for out-of-hours support. Key Skills and Experience Essential: At least 3 years of ERP support experience, ideally with AX and D365 F&O (experience with other systems such as SAP or Oracle is also considered). Strong understanding of the Finance module and at least one additional module (eg, Sales & Marketing, Trade & Logistics, Supply Chain & Procurement). Knowledge of finance, accounting, and taxation processes. Experience in requirements gathering and solution design. Clear and concise communication skills, both written and verbal. Bachelor's degree in Business or Technology-related disciplines. Dynamics 365 F&O or AX certifications. Desirable: Fluency in additional European languages. Familiarity with system administration, AIF, or electronic reporting. Additional Benefits Include: Annual leave (pro rata to start date). Group Life Assurance (Death in Service). Health Cash Plan (effective after probation). 50% employee discount on products (effective after probation). Employee Assistance Programme. Group Personal Pension Plan (5% employee, 5% employer contributions). Why Apply? This is a fantastic opportunity to develop your ERP expertise within a supportive and collaborative team environment. With exposure to international projects and the chance to work onsite in Andover three days a week, this role provides a unique blend of challenges and rewards. If you are an experienced ERP professional with a focus on finance solutions, we want to hear from you. Apply today and make an impact with this exciting fixed-term contract opportunity! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
19/11/2024
D365 F&O Support Specialist Location: Andover, Hampshire (3 days a week onsite) Contract: Fixed-term until December 2025 Salary: £70,000 per annum + Benefits An exciting opportunity has arisen for an experienced D365 F&O Support Specialist to join an industry-leading organization on a fixed-term basis. Working as part of a dynamic team, you will provide expert second- and third-line support for AX and D365 ERP solutions. If you thrive in a fast-paced environment and enjoy collaborating with diverse stakeholders, this role offers a rewarding challenge. About the Role In this pivotal position, you will: Deliver second- and third-line support for AX and D365 Finance & Operations (F&O) ERP systems. Troubleshoot and resolve incidents in collaboration with third-party providers. Log support calls and maintain comprehensive documentation of resolutions. Work with business analysts to translate business requirements into actionable functional specifications. Support testing, acceptance, and the life cycle management of ERP solutions. Participate in an on-call rota for out-of-hours support. Key Skills and Experience Essential: At least 3 years of ERP support experience, ideally with AX and D365 F&O (experience with other systems such as SAP or Oracle is also considered). Strong understanding of the Finance module and at least one additional module (eg, Sales & Marketing, Trade & Logistics, Supply Chain & Procurement). Knowledge of finance, accounting, and taxation processes. Experience in requirements gathering and solution design. Clear and concise communication skills, both written and verbal. Bachelor's degree in Business or Technology-related disciplines. Dynamics 365 F&O or AX certifications. Desirable: Fluency in additional European languages. Familiarity with system administration, AIF, or electronic reporting. Additional Benefits Include: Annual leave (pro rata to start date). Group Life Assurance (Death in Service). Health Cash Plan (effective after probation). 50% employee discount on products (effective after probation). Employee Assistance Programme. Group Personal Pension Plan (5% employee, 5% employer contributions). Why Apply? This is a fantastic opportunity to develop your ERP expertise within a supportive and collaborative team environment. With exposure to international projects and the chance to work onsite in Andover three days a week, this role provides a unique blend of challenges and rewards. If you are an experienced ERP professional with a focus on finance solutions, we want to hear from you. Apply today and make an impact with this exciting fixed-term contract opportunity! Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
IT Onsite Engineer - Perm - York Salary: £25,000 - £30,000 pa Location: York fully on site Our client is looking for a motivated Support Engineer to join their team and kickstart their IT career. Training will be provided around the technical elements but their key focus is some one who loves IT and has a desire to start and grow their career. This role would suit a self-motivated, energetic, customer minded individual who embraces virtual team working and collaboration. Effective communication and creative problem-solving skills are key, as is the ability to multi-task; prioritise efficiently to meet changes in demand and thrive in a busy working environment. The successful candidate will possess the necessary confidence to excel at working on their own providing onsite support at one of our key customer locations, evidencing the ability to communicate technical information in a clear and understandable manner to non-technical end users. *SC clearance is also a requirement of this role so, if not already in in place, the successful candidate will have to pass the criteria for SC Clearance, in order to continue in role. IT Onsite Engineer - Key Responsibilities Provide end user support via remote technologies and telephone support. Technical support for all endpoints - desktops; laptops and mobile devices. Accurate assessment of the impact and urgency of a fault/request and respond accordingly, ensuring timely escalation as and when necessary. Effective and efficient ticket management, to provide detailed technical troubleshooting notes and ensure frequent and timely updates are visible. Work to ensure all activities are logged and the tickets owned/progressed through their life cycle to a prompt resolution and agreed customer closure, Work with the Fordway Security team and end users in the containment and remediation of security events. Identifying potential security incidents or major incidents. Create and maintain support documentation and knowledgebase articles. Cultivate and foster partnerships and positive working relationships with the customer; customer 3rd Parties and Fordway colleagues, through the delivery of an excellent customer service, demonstrating expertise and displaying high levels of professionalism at all times. Work with internal and external resources to facilitate the prompt resolution of issues. IT Onsite Engineer - Skills Required *SC clearance is also a requirement of this roleso, if not already in place, the successful candidate will have to pass the criteria for SC Clearance, in order to continue in the role. Full driving license (and own vehicle) is essential. At least one years' experience in a similar role, remote and onsite support A good level of understanding of Microsoft Cloud services and what services they provide Certification in ITIL 4 Foundation Microsoft Certifications, desirable not essential Microsoft Windows Desktop/Server Operating System Microsoft 365 product suite Microsoft Azure Active Directory Microsoft Endpoint Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
15/11/2024
Full time
IT Onsite Engineer - Perm - York Salary: £25,000 - £30,000 pa Location: York fully on site Our client is looking for a motivated Support Engineer to join their team and kickstart their IT career. Training will be provided around the technical elements but their key focus is some one who loves IT and has a desire to start and grow their career. This role would suit a self-motivated, energetic, customer minded individual who embraces virtual team working and collaboration. Effective communication and creative problem-solving skills are key, as is the ability to multi-task; prioritise efficiently to meet changes in demand and thrive in a busy working environment. The successful candidate will possess the necessary confidence to excel at working on their own providing onsite support at one of our key customer locations, evidencing the ability to communicate technical information in a clear and understandable manner to non-technical end users. *SC clearance is also a requirement of this role so, if not already in in place, the successful candidate will have to pass the criteria for SC Clearance, in order to continue in role. IT Onsite Engineer - Key Responsibilities Provide end user support via remote technologies and telephone support. Technical support for all endpoints - desktops; laptops and mobile devices. Accurate assessment of the impact and urgency of a fault/request and respond accordingly, ensuring timely escalation as and when necessary. Effective and efficient ticket management, to provide detailed technical troubleshooting notes and ensure frequent and timely updates are visible. Work to ensure all activities are logged and the tickets owned/progressed through their life cycle to a prompt resolution and agreed customer closure, Work with the Fordway Security team and end users in the containment and remediation of security events. Identifying potential security incidents or major incidents. Create and maintain support documentation and knowledgebase articles. Cultivate and foster partnerships and positive working relationships with the customer; customer 3rd Parties and Fordway colleagues, through the delivery of an excellent customer service, demonstrating expertise and displaying high levels of professionalism at all times. Work with internal and external resources to facilitate the prompt resolution of issues. IT Onsite Engineer - Skills Required *SC clearance is also a requirement of this roleso, if not already in place, the successful candidate will have to pass the criteria for SC Clearance, in order to continue in the role. Full driving license (and own vehicle) is essential. At least one years' experience in a similar role, remote and onsite support A good level of understanding of Microsoft Cloud services and what services they provide Certification in ITIL 4 Foundation Microsoft Certifications, desirable not essential Microsoft Windows Desktop/Server Operating System Microsoft 365 product suite Microsoft Azure Active Directory Microsoft Endpoint Manager Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website