Request Technology - Craig Johnson

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Quality Assurance Tableau Reporting Analyst. Candidate will be responsible for designing, developing, and maintaining reporting and monitoring solutions that support QA processes. The role will collaborate with cross-functional teams to identify automation needs and reporting needs to monitor and support governance processes, analyze data, and generate reports, and dashboards using Tableau, Alteryx, and Excel. Responsibilities: Collaborate with QA team members, developers, and other stakeholders to understand monitoring reporting requirements and deliver solutions that meet business needs. Execute, Maintain, and enhance python automation scripts as part of quality assurance monitoring. Develop and maintain QA data reports, dashboards, and visualizations to monitor key performance indicators and quality metrics using Tableau. Collect, analyze, and interpret data from various sources to identify trends, patterns, and anomalies. Connect to various data sources such as Jira and SpriaTest and prepare data for analysis. Monitor the performance of Tableau reports and Alteryx workflows, identifying and resolving issues. Ensure workflows are efficient and can handle large datasets. Ensure data accuracy, consistency, and integrity in all reports and dashboards. Apply best practices in data visualization to enhance user experience and report usability in Tableau. Optimize performance to ensure timely and accurate delivery of Tableau reports. Conduct regular audits of QA data to ensure compliance with industry standards and company policies. Generate ad-hoc reports and perform data analysis to support decision making processes. Establish and successfully manage relationships with clients as assigned. Report and escalate issues to management as needed. Document processes, best practices, and user guides as needed. Stay updated with the industry's best practices and advancements in data reporting and analysis tools. Perform other duties as assigned. Supervisory Responsibilities: None Qualifications: Bachelor's Degree (or equal experience) in Computer science, Data Analytics, or related field. Proven working experience in data analysis, reporting, and visualization in Tableau and Alteryx within a professional setting. Strong proficiency in SQL and experience with data querying and manipulation. Experience in data blending, preparation, and transformation. Strong skills in data visualization tools such as Tableau, Power BI, Alteryx, or similar platforms. Familiarity with statistical analysis tools and techniques. Experience with QA processes, software testing, change control management, test planning management, quality control process, methodologies. And management systems. Excellent analytical and problem-solving skills. Exemplary verbal and written communication skills. Excellent client-facing and internal communication skills. Solid organizational skills include attention to detail and multi-tasking skills. Strong interpersonal skills and core values include a positive attitude, balance, creativity, determination, and teamwork. Self-starter with the ability to identify need for and develop processes and materials. Technical Skills: Tableau: Report and dashboard development, data visualization, best practices, performance optimization. SQL: Query writing, data manipulation. Strong Experience in SQL and Python. Alteryx: Workflow development, data preparation, automation, and optimization. Data analysis, problem-solving, and critical thinking. Experience with tools like Jira, Zephyr, Confluence, SpiraTest, Selenium, or HP ALM. ETL tools such as Alteryx and reporting tools such as Tableau. Strong understanding of CI/CD pipelines and tools such as Jenkins, GitHub, GitLab CI, or Azure DevOps. Familiarity with performance testing tools such as JMeter, LoadRunner, or Gatling. Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform (Google Cloud Platform). Strong experience working with Linux OS. Experience in database management systems. Education and/or Experience: Bachelor's degree or Master's degree in computer science or a related discipline. Experience in Agile methodology. Experience in Enterprise Report development, or similar roles. Experience in working with large datasets and complex data models. Proven track record of delivering high quality reports & dashboards. Experience in database management systems. Strong communication skills, written and oral, analytical abilities, problem solving skills, sound judgment and time management skills. Experience in the Options and Futures industry is preferred.

*We are unable to sponsor for this 1+ year contract role* Prestigious Financial Institution is currently seeking a Configuration Management Specialist with strong CMDB experience. Candidate will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs. Responsibilities: Maintain, configure, control and own all Configuration Management functions for the Configuration Management team. Qualifications: Experience with ServiceNow Understanding business applications and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical application, server, and networking configurations Comprehension of the ServiceNow CSDM model Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)

*We are unable to sponsor for this 1+ year contract role* Prestigious Financial Institution is currently seeking a Configuration Management Specialist with strong CMDB experience. Candidate will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs. Responsibilities: Maintain, configure, control and own all Configuration Management functions for the Configuration Management team. Qualifications: Experience with ServiceNow Understanding business applications and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical application, server, and networking configurations Comprehension of the ServiceNow CSDM model Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)

*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Quality Assurance Tableau Reporting Analyst. Candidate will be responsible for designing, developing, and maintaining reporting and monitoring solutions that support QA processes. The role will collaborate with cross-functional teams to identify automation needs and reporting needs to monitor and support governance processes, analyze data, and generate reports, and dashboards using Tableau, Alteryx, and Excel. Responsibilities: Collaborate with QA team members, developers, and other stakeholders to understand monitoring reporting requirements and deliver solutions that meet business needs. Execute, Maintain, and enhance python automation scripts as part of quality assurance monitoring. Develop and maintain QA data reports, dashboards, and visualizations to monitor key performance indicators and quality metrics using Tableau. Collect, analyze, and interpret data from various sources to identify trends, patterns, and anomalies. Connect to various data sources such as Jira and SpriaTest and prepare data for analysis. Monitor the performance of Tableau reports and Alteryx workflows, identifying and resolving issues. Ensure workflows are efficient and can handle large datasets. Ensure data accuracy, consistency, and integrity in all reports and dashboards. Apply best practices in data visualization to enhance user experience and report usability in Tableau. Optimize performance to ensure timely and accurate delivery of Tableau reports. Conduct regular audits of QA data to ensure compliance with industry standards and company policies. Generate ad-hoc reports and perform data analysis to support decision making processes. Establish and successfully manage relationships with clients as assigned. Report and escalate issues to management as needed. Document processes, best practices, and user guides as needed. Stay updated with the industry's best practices and advancements in data reporting and analysis tools. Perform other duties as assigned. Supervisory Responsibilities: None Qualifications: Bachelor's Degree (or equal experience) in Computer science, Data Analytics, or related field. Proven working experience in data analysis, reporting, and visualization in Tableau and Alteryx within a professional setting. Strong proficiency in SQL and experience with data querying and manipulation. Experience in data blending, preparation, and transformation. Strong skills in data visualization tools such as Tableau, Power BI, Alteryx, or similar platforms. Familiarity with statistical analysis tools and techniques. Experience with QA processes, software testing, change control management, test planning management, quality control process, methodologies. And management systems. Excellent analytical and problem-solving skills. Exemplary verbal and written communication skills. Excellent client-facing and internal communication skills. Solid organizational skills include attention to detail and multi-tasking skills. Strong interpersonal skills and core values include a positive attitude, balance, creativity, determination, and teamwork. Self-starter with the ability to identify need for and develop processes and materials. Technical Skills: Tableau: Report and dashboard development, data visualization, best practices, performance optimization. SQL: Query writing, data manipulation. Strong Experience in SQL and Python. Alteryx: Workflow development, data preparation, automation, and optimization. Data analysis, problem-solving, and critical thinking. Experience with tools like Jira, Zephyr, Confluence, SpiraTest, Selenium, or HP ALM. ETL tools such as Alteryx and reporting tools such as Tableau. Strong understanding of CI/CD pipelines and tools such as Jenkins, GitHub, GitLab CI, or Azure DevOps. Familiarity with performance testing tools such as JMeter, LoadRunner, or Gatling. Knowledge of cloud platforms such as AWS, Azure, or Google Cloud Platform (Google Cloud Platform). Strong experience working with Linux OS. Experience in database management systems. Education and/or Experience: Bachelor's degree or Master's degree in computer science or a related discipline. Experience in Agile methodology. Experience in Enterprise Report development, or similar roles. Experience in working with large datasets and complex data models. Proven track record of delivering high quality reports & dashboards. Experience in database management systems. Strong communication skills, written and oral, analytical abilities, problem solving skills, sound judgment and time management skills. Experience in the Options and Futures industry is preferred.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Global Trading Firm is currently seeking a Trade Desk Support Analyst. Candidate will handle first and second level support of service requests/incidents in a professional and timely manner. Customer service and production support are the most important aspects of this role. Responsibilities: ? Monitoring and alerting of critical trading system environments ? Proactive identification and resolution of production issues ? Development of tools and driving efficiency/stability improvements/automation with Scripting ? Troubleshooting of complex systems issues Qualifications: ? Previous experience in the trading industry ? Strong working knowledge of UNIX environment/Unix commands ? Basic database knowledge (MySQL) ? Strong Scripting knowledge - Python/Bash Preferred Skills: ? Experience using Jira as a ticket/work request system ? Experience using Grafana/InfluxDB/Icinga ? Linux desktop support experience ? Network troubleshooting and analysis experience

*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator, preferably with Mainframe experience as well Candidate will be responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatably automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Good consultative, communication, analytical, and judgment skills [Required] Good time management skills [Required] Ability to work effectively with clients, other systems technical staff, consultants and vendors [Required] Suggests solutions that make sense and are in line with future technology direction [Required] Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information [Required] Optimizes the use of all available resources, and approach issues with pragmatism [Required] Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. Technical Skills & Background [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Preferred] Industry certifications in the areas of ITIL [Required] Bachelor's degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years' experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Principal IT Procurement Specialist. Candidate develops and manages the category plan for IT Hardware while supporting deals in other categories. Candidate will support the Strategic Sourcing department's move to category management and work cross-functionally with key stakeholders in IT, Legal, and TPRM to drive sourcing transactions. Achieve significant cost reductions while maintaining/improving product quality and enhancing supplier service levels. This includes RFx development, facilitation, scorecard, analysis, vendor selection, negotiations and issue resolution. Responsibilities: Implement sourcing strategies and define procurement plans for IT Hardware and other categories aligned to technology and business unit objectives and regulatory requirements. Promote/communicate procurement plans to internal stakeholders and to vendors, ensuring that it is well socialized and supported. Keep abreast of industry trends that have an impact on the IT sourcing strategy, through external advisory services, and good working relationships with existing and emerging strategic vendors used by the enterprise. Maintain and present market analysis to IT and business leaders regarding innovative product, solution and service opportunities. Work closely with stakeholders (IT, business, vendor management) to lead major sourcing programs. Drive the IT sourcing and procurement strategies for products, services and solutions. Identify cost-optimization opportunities across the company/globe and present a concise business case/plan to stakeholders. Create acquisition plans for large deals involving multiple vendors and internal stakeholders. Manage acquisition plans and RFx's escalating as required to adhere to timelines and effectively communicating changes in plan to internal and external stakeholders. Proactively seek ways to drive down the total cost of ownership through competition and vendor relationships. Identify and evaluate the best options for solutions, which may include acquisition of IT products, outsourcing or insourcing. Understand and adopt agile, pragmatic and fast-track principles into IT sourcing and procurement practices. Manage a comprehensive list of best-in-class vendors for bid processes developed by analysing industry trends and competitive positioning to ensure engagement and leverage of the most effective supply base. Negotiate contractual agreements with consistent commercial terms satisfying regulatory requirements per OCC policy Regularly interact with IT and business stakeholders to balance cost, risk and speed to ensure that the business can realize its objectives. Lead the negotiation strategy and negotiation team for IT contracts. Maintain an inventory of vendor spend by category (software, hardware, telecom, staff augmentation, services, etc.). Manage purchase order process to ensure timely delivery of all required IT items. Continuously update department policy and procedures, training guides and introduce process improvements Qualifications: Expert negotiation skills. Current knowledge of the global IT product and service market and trends. Successful track record in a mature procurement organization Advanced ability to influence and negotiate outcomes with stakeholders and vendors and to maintain collaborative relationships with them. Excellent verbal and written communication skills. Strong problem-solving and conflict resolution skills in vendor and internal customer relationship environments. Proven ability to discern when and how to escalate issues for resolution. Working knowledge of regulatory guidance pertaining to the financial services industry. Demonstrates integrity through actions. Proficiency in MS Office, Sharepoint, ERP tools such as Oracle Fusion, Ariba or Coupa Minimum 10 years' experience in the following: Managing strategic vendor relationships and developing strategies that look to reduce overall cost or risk. IT vendor management and/or sourcing and procurement. Evaluating support agreements and the yearly true-up and demand management requirements. Leading IT negotiations Minimum 5 years' experience in the following: IT Asset management IT Hardware Procurement

*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Technology Operations Support Analyst, preferably with UC4 experience. Candidate will be responsible for monitoring the production environment. It also includes reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Cloud, Linux/Unix, Networking, Business Operations, Change/Problem/Incident Management. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using OCC approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing OCC approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Assist with Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support MQ channels Support the execution and troubleshooting of scheduling jobs. Provide first-level support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Qualifications: [Required] Basic knowledge of ITIL principles [Required] Working knowledge of Scheduling applications/tools (UC4/Control M) [Required] Basic understanding of Network [Required] Basic understanding of Unix/Linux [Required] Basic understanding Windows [Required] Basic understanding Storage [Required] Basic knowledge of IBM JCL [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Nice to have] Knowledge of Clearing and Finance industry [Required] Basic Knowledge of Application life cycle and deployment [Required] Knowledge of MQ (stop/start/recycle) [Required] Problem/Incident management applications and tools experience [Required or in process of acquiring] Bachelor's degree in Computer Information Systems or a related discipline 3+ years of OS390 JCL and IBM utilities 3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 3+ years working knowledge of an open systems scheduling product (UC4). Some knowledge of cloud environment [Preferred] Industry certifications in the areas of ITIL

*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator, preferably with Mainframe experience as well Candidate will be responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatably automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Good consultative, communication, analytical, and judgment skills [Required] Good time management skills [Required] Ability to work effectively with clients, other systems technical staff, consultants and vendors [Required] Suggests solutions that make sense and are in line with future technology direction [Required] Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information [Required] Optimizes the use of all available resources, and approach issues with pragmatism [Required] Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. Technical Skills & Background [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Preferred] Industry certifications in the areas of ITIL [Required] Bachelor's degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years' experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities

*We are unable to sponsor this 6 Month Contract to Hire role, must want to become permanent employee after 6 month period to be considered* Prestigious Financial Company is currently seeking a IT Strategic Sourcing Procurement Specialist. Candidate will manage the communication process with vendors, including what information should be communicated, when and by whom, to ensure that appropriate leverage is preserved. Responsibilities : Work closely with stakeholders (IT, business, vendor management) to lead major sourcing programs. Identify cost-optimization opportunities across the company/globe and present a concise business case/plan to stakeholders. Identify and evaluate the best options for solutions, which may include acquisition of IT products, outsourcing or insourcing, or other alternatives such as co-creation, joint ventures, brokering vendor partnerships or potential IT acquisitions. Engage the business to understand business drivers, demand, risk appetite and sustainability factors that influence the development and maintenance of the IT sourcing strategy. Provide proactive, high-value procurement and contract negotiation consultation to the business through thorough understanding of the business needs. Lead the negotiation strategy and negotiation team for IT contracts. Manage purchase order process to ensure timely delivery of all required IT items. Qualifications: Demonstrates accountability. Collaborates with stakeholders. Strong internal customer service skills. Develops strong relationships across IT, business unit stakeholder groups and vendors. Strong communication skills. Current knowledge of the global IT product and service market and trends. Strong negotiation skills. Understands contractual, commercial and operational working relationships with vendors. Process-oriented Results focused Collaborative relationships with stakeholders. Bachelor's degree in business management, supply chain, information technology or a related field, or an equivalent combination of experience, skills, training and education. Certified Professional in Supply Management (CPSM), Certified Professional in Supplier Diversity (CPSD), Chartered Institute of Procurement and Supply (CIPS) qualification or Member of the Chartered Institute of Procurement and Supply (MCIPS) is a plus. IT sourcing and/or procurement and/or vendor management experience. Other functional experience particularly in IT, business strategy, business analysis or finance is an advantage. Strong ability to translate stakeholder requirements into IT sourcing practices and business outcomes. Experience managing vendor interactions.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a hands-on Manager of Network Engineering. Candidate will be overseeing network service and delivery across various platforms, such as Cisco ACI, Checkpoint, F5 and hybrid LAN/Cloud (AWS) environments. The goal is to ensure the team consistently deliver a high-quality, stable network experience for customers. Responsibilities: Oversee management of team members from HR, mentoring and career development. Design, implement, oversee and support services for customers and partners. Ensure compliance with Network, IT, Security and Governance standards (NIST-CSF, COBIT) Enhance network performance and availability. Document, research, publish, maintain company policies and procedures. Collaborate with project teams to improve network deployments and operations. Work with management and partners to refine processes and reduce inefficiencies. Encourage innovations, out-of-the-box problem-solving Collaborate with customers, partners, vendors and carriers to identify and address complex challenges. Support enterprise on-call rotations and change management schedule. Manage, mentor and assist team members Serve as part of the network management team, overseeing direct reports and coordinating with fellow managers, working together as one team. Qualifications: 2+ years' experience successfully managing/leading technical teams. Advanced knowledge of routing protocols, switching, Firewalls (BGP, MPLS, ISIS) 4+ years' experience hands on support and troubleshooting of networks 2+ years' experience with design and implementation of moderate/complex networks Experience delivering Infrastructure as code, using and integrating DEVOPS tooling (Ansible, Terraform, Jenkins, Python or Github). Experience building cloud infrastructure in environments such as AWS (preferred), Azure, Google, or similar Experience using Agile Methodology Experience with SDN deployments or Cisco ACI Experience with Checkpoint Firewalls (on-prep and virtual) Advanced experience with architecting, designing, deploying, and operating network elements such as DNS/IPAM; Firewalls; Network Access Control Solutions (NAC); load balancing; DDoS mitigation, tapping/sniffing infrastructures; and NTP Excellent physical communication troubleshooting skills using cabling and signalling analyzer, packet capture and analysis Bachelor's Degree in Computer Science/Engineering or related field. Relevant industry certifications such as Microsoft Azure or Google Cloud Cisco Certified Network Professional (CCNP or CCDP) equivalent field experience AWS certifications (DevOps Engineer, Solutions Architect, Advanced Networking, or Security or equivalent field experience)

*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Performance and Failover Testing Engineer. Candidate will be responsible for Performance and Failover testing which includes but not limited to segments of the planning, design, and execution of performance, failover tests and produce the reports. This role also involve collaborating with development and DevOps teams, identifying performance bottlenecks, test the system resiliency and report the risks. This role requires a thorough understanding of failover strategies, disaster recovery plans and high availability solutions. Responsibilities: Analyze the business requirements, understand the expectation from end user, review with Business Analysts/SMEs and design test scenarios. Works closely with development, QA, and operations teams to understand application architecture and performance requirements. Design and develop performance test scripts and scenarios using appropriate tools and frameworks. Monitor system behavior during performance, Load, Stress, and failover tests and ensure systems meet recovery time objectives. Conduct failover tests by simulations of hardware, software, and network failures. Identify performance bottlenecks, root causes, and potential solutions. Analyze Results, compare against SLAs, Benchmarks and Provide tuning recommendations to improve End User Experience. Document findings in Test management tool and provide actionable recommendations for improving performance/failover processes. Work closely with development, QA and Operations teams to integrate performance and failover testing into the overall testing Approach documentation. Collaborate with Enterprise Quality Process team and ensure standards are followed during failover testing and audit checks are passed. Find opportunity to automate, improve existing process, & contribute towards innovation by doing POCs on latest technologies. Qualifications Knowledge of a development life cycle under Waterfall and/or Agile methodologies. Knowledge of Lifecyle development, change control management, test planning management. Design and development skills in one of the following. technologies and tools: JMeter, LoadRunner. Analytical skills with potential to learn and display methods of testing against highly sophisticated systems, progressively diagnose system defects, and clearly communicate project constituents, key findings, and learnings. Experience in Performance and Failover testing on cloud & on-prem for n-tiered environments. Good understanding of application architecture, Non-Functional Requirements & identifying production workloads. Some experience in using tools such as JMeter, Selenium, SpiraTest, and LoadRunner Good understanding of load, soak, scalability, and other types of performance tests. Understanding of AWS or Azure platform to run performance and failover tests. Exposure in performance engineering for J2EE/.NET/LAMP, etc. Familiar with monitoring queues with tools like Any Point, MQ Explorer etc. Experience in running automated performance tests via CI/CD pipelines (on platforms like Cloud bees, GitHub etc.) Experience with application monitoring/Observability, building dashboards, identifying & establishing SLA s, logging & tracing. Understanding of Capacity planning and Performance tuning. Familiar with container technologies such as Docker or Kubernetes. Understanding in observability/Site Reliability engineering. Working knowledge of Atlassian products Jira Software, Confluence Bachelor's/masters degree in computer science, Engineering, and any related discipline. 2-3 years in the areas of Performance/Failover Testing/Architecture/DevOps. knowledge of high availability (HA) and disaster recovery (DR) concepts. Experience in collaborating with Development, Site Reliability Engineering, Cloud Engineering, Security in evaluating performance & scalability issues. Understand the architecture of high volume transactional SaaS Systems. Hands-on experience building test automation and failover test suites.

*Position is bonus eligible* Prestigious Financial Institution is currently seeking a Lead Kafka Middleware Engineer with deep expertise in Kafka administration, infrastructure as code (IaC), cloud automation, container orchestration and CI/CD pipelines. The ideal candidate will be responsible for designing, implementing, and maintaining robust and scalable Middleware solutions, ensuring high availability, performance, and security. Candidate will play a crucial role in automating infrastructure provisioning, deployments, and operations, enabling our organization to rapidly deliver and scale applications. Responsibilities: Design, implement and manage highly available and scalable Kafka clusters. Monitor Kafka performance, troubleshoot issues and optimize configurations. Develop and maintain IaC using Ansible and Terraform for infrastructure provisioning and configuration Management. Create and maintain reusable IaC modules. Design and implement cloud-based infrastructure solutions on AWS and Azure. Automate cloud resource provisioning, scaling and management using cloud-native tools and services. Deploy and Manage containerized applications using Kubernetes and Rancher Troubleshoot container-related issues and optimize container performance. Design, implement and maintain CI/CD pipelines using tools like GitHub, Artifactory, Harness and Jenkins. Automated the build, test and deployment of Middleware components. Integrate IaC and container technologies into CI/CD pipelines. Document all processes and procedures. Work with development teams to ensure smooth deployments. Qualifications: Strong proficiency in IaC tools, specifically Ansible, Terraform and bash Scripting. Extensive experience with cloud automation and provisioning on AWS and Azure. Proficiency in CI/CD tools, including GitHub, Artifactory, Harness and Jenkins. Strong Scripting skills in languages like Python and Bash. Excellent troubleshooting and problem-solving skills Understanding of networking principles. Experience with monitoring tools like Splunk, Splunk OTEL, Prometheus and Grafana. Kafka, Ansible, Terraform, Bash, Kubernetes, Rancher, GitHub, Artifactory, Harness, Jenkins, AWS, Azure, CI/CD, IaC, Automated Cloud Provisioning Bachelors degree in Computer Science, Engineering or a related field (or equivalent experience) 10+ years of experience in infrastructure Middleware administration. In-depth expertise in Kafka administration, including cluster management, performance tuning, and security. AWS Solutions Architect, CKAD or CKA certifications preferred.

*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Technology Internal Auditor. Candidate will support independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. [Preferred] Experience working in a complex, fast paced environment. [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). [Preferred] Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Required] Microsoft Office applications [Preferred] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Preferred] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Workday [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Education: [Required] Bachelors degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. [Preferred] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.