Key skills: MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
21/11/2024
Full time
Key skills: MS Dynamics + Power platform & Power pages Extremely sound in Dynamics CRM entities, workflows, configurations, customization development, Plug-ins, custom workflows, Java scripts, web resources, integrations development. Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS Proficient on CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality Excellent communication and problem-solving skills Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365 Types of Solutions and Deployments to various environments Agile methodologies Skills and Experience: Minimum 5 years of experience in application development roles & implementation of Microsoft Dynamics CRM based solutions. Understanding and practicing the SDLC, and ability to take on the various roles as required, such as gathering requirements, design, deployment, testing and training Demonstrated experience in developing solutions with ASP.NET, JavaScript, SQL, C#, Web Services and Web API Experience with Power Apps, Power Automate and Power Portal. Experience with agile process and methodologies desirable. Good presentation and excellent written and verbal communication skills. Degree in IT or relevant industry experience; and Current Microsoft Certifications will be highly regarded Roles and Responsibilities: Lead developer for area/stream, run technical workshops end users to define business. Identify and resolve systems issues, Ownership of TDD for area, DevOps owners Automation. Provides technical expertise, direction, and leadership to the technical team for a project. Ensure all components of the technical architecture are properly integrated and implemented. Leads team in the building of CRM solutions that meets requirements. Responsible for end-to-end technical assurance, technical governance, technical best practices, the reuse of technical assets, and the assignment of technical work. Responsible for technical direction of the project. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating Product Testing, UAT Support. Mentors and coaches CRM developers and team members Day-to-day management of the teams, working closely with the Project Manager to provide information around scheduling, risks, issues, changes, etc. Participates in daily leadership calls, stand-ups, can outline performance of technical team Ensure technical issues are resolved in a cost effective, efficient, and timely manner Establish the criteria related to the release process for the team in promoting code to the appropriate environments and monitor the promotion of such code so it is in line with the processes described in the Configuration Management Plan Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool Participate in all work product review sessions described in the Quality Plan to ensure compliance with the technical design. Ensure the Developer invites a subject matter expert that is knowledgeable about the system change to any conformance review Coach and mentor the technical team in the development of the project from a technical perspective Provide technical support and technical quality control throughout all stages of the project Provide technical subject matter expertise for the technical delivery processes and implementation. This may include, but is not limited to, informal meetings with team members on technical strategy of project; attendance at status meetings with customer entities as requested: review and involvement in all technical work product reviews Work with other key architecture roles to ensure the technology is being applied to meet the business objectives (Applications Architect, Data Architect, etc.) Collaborate with the Configuration Management Specialist to define configuration management processes and procedures for configuration items (code, configuration settings, etc. Participate in Work Product Reviews as referenced in the Project Quality Plan will support new pursuits and business and asked to validate estimates
Infoplus Technologies UK Ltd
Manchester, Lancashire
Role: ServiceNow AutomatePro Location: Leeds/Halifax/Manchester/Edinburgh Hybrid Role description: (Please include a brief outline of the impact this role will have, including overview of customer industry and projects, access to cutting-edge technology etc.) Looking for a ServiceNow automatepro profiles with implementation knowledge in ServiceNow modules. Key responsibilities: (Up to 10, Avoid repetition) Implement AutomatePro toolset mainly AutoTest and migrate the manual test cases to AutoTest. Act as an SME to guide the team to automate the test cases Implement the best practice guide for AutomatePro Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes. Compile and distribute reports on application development and deployment. Design and execute testing procedures to extract data from test runs. Evaluate and draw conclusions from data related to customer behaviour. Key skills/knowledge/experience: (Up to 10, Avoid repetition) Strong implementation knowledge in AutomatePro. E2E implementation and onboarding of AutomatePro Auto Test. Migration of ATF and other manual test cases to Auto Test Experience in Auto Dev, Auto Deploy and Auto Monitor. Good development experience. Good understanding of Service Catalogs, Record Producers, Templates, Service Portal etc Experiences and understanding of Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications.
21/11/2024
Project-based
Role: ServiceNow AutomatePro Location: Leeds/Halifax/Manchester/Edinburgh Hybrid Role description: (Please include a brief outline of the impact this role will have, including overview of customer industry and projects, access to cutting-edge technology etc.) Looking for a ServiceNow automatepro profiles with implementation knowledge in ServiceNow modules. Key responsibilities: (Up to 10, Avoid repetition) Implement AutomatePro toolset mainly AutoTest and migrate the manual test cases to AutoTest. Act as an SME to guide the team to automate the test cases Implement the best practice guide for AutomatePro Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes. Compile and distribute reports on application development and deployment. Design and execute testing procedures to extract data from test runs. Evaluate and draw conclusions from data related to customer behaviour. Key skills/knowledge/experience: (Up to 10, Avoid repetition) Strong implementation knowledge in AutomatePro. E2E implementation and onboarding of AutomatePro Auto Test. Migration of ATF and other manual test cases to Auto Test Experience in Auto Dev, Auto Deploy and Auto Monitor. Good development experience. Good understanding of Service Catalogs, Record Producers, Templates, Service Portal etc Experiences and understanding of Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications.
Location: London, UK (Should be flexible to travel across UK & Europe whenever required) Employment type: Fulltime Permanent Desired Industry Segment: Media and Communications Technology Required - Ideal candidate would be between 12 to 15 years of experience in selling services, preferably engineering services - 8-10 years in selling to media and telecom customer - Around 5 years of experience selling to media and telecom customers in UK - Required skills: Sales, Business development, Recent experience working with IT services companies, Media & Communications industry background (eg OTT, RDK, Android TV, 5G etc.)
20/11/2024
Full time
Location: London, UK (Should be flexible to travel across UK & Europe whenever required) Employment type: Fulltime Permanent Desired Industry Segment: Media and Communications Technology Required - Ideal candidate would be between 12 to 15 years of experience in selling services, preferably engineering services - 8-10 years in selling to media and telecom customer - Around 5 years of experience selling to media and telecom customers in UK - Required skills: Sales, Business development, Recent experience working with IT services companies, Media & Communications industry background (eg OTT, RDK, Android TV, 5G etc.)
The candidate should have 15+ years of professional experience in the P&C services/as part of a top-tier consulting firm handling Senior Management level responsibilities across per-sales, solutions, consulting & practice work, with a well-rounded understanding of the insurance operations and processes (ie Sales & Distribution, Marketing, claims, underwriting, policy servicing, agent channel management etc.), industry trends, best practices and overview of regulatory/compliance issues. Candidate should have demonstrated exceptional understanding of P&C experience (with special focus on Personal Lines) across the value chain including technology solutions evaluation & deployment, UW & claims transformation, operational understanding, team management as well as solution definition & change management A good understanding and background in IT services, operational improvement, global sourcing, and quality management are essential. Knowledge of offshoring is preferred. The candidate must bring in experience, insight, and credibility in the P&C insurance domain (Personal Lines focus). Industry certifications from CII, The Institutes (AINS, CPCU) preferred. Experience of Industry standard COTS (Policy, Claims, Billing) like Duck Creek, Guidewire, Sapiens IDIT etc. Excellent problem solving, communication, and client management skills are essential. This role requires strong leadership skills and demonstrated capabilities of being a thought leader. The candidate must be able to work in a dynamic, entrepreneurial environment, and be High on Drive and initiative, Self Confidence. Candidates must have a proven record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential. Should be able to conceptualize, analyze, create blueprint for business transformations and present solutions in the P&C insurance domain (Personal Lines Underwriting, Pricing, Distribution, Claims etc.). Is expected to be a leader in Clients insurance industry practice and will be responsible for driving strategic thought leadership, consulting solutions, and technology and business process services at Client's top insurance clients. He/She will be accountable for: o Conceptualizing, developing, and delivering strategic and technical consulting engagements (ie business blueprints for transformations, operational improvement, business process mapping, re-organization strategy, global sourcing strategy, IT application and asset optimization). o Developing strong client relations at Senior Executive and CXO levels, developing new business insights, and delivering practical, implementable solutions o Leadership responsibilities for managing consulting teams, setting senior level client expectations, thought leadership, strategic problem solving o Leading efforts in creating industry and practice knowledge, leading business research, developing position papers and white papers, and participating/presenting at industry conferences o Integrating solutions from across the company and bring them together in a seamless client experience o Work closely with our large account teams to identify new opportunities that are domain centric (including pre-sales & solutioning) o Identify product and service partnership opportunities critical to integrated solution delivery o Enhance client's brand as a thought leader including representing Clients as a speaker at major conferences, participating in reputed industry blogs and contributing articles to leading publications as required.
20/11/2024
Full time
The candidate should have 15+ years of professional experience in the P&C services/as part of a top-tier consulting firm handling Senior Management level responsibilities across per-sales, solutions, consulting & practice work, with a well-rounded understanding of the insurance operations and processes (ie Sales & Distribution, Marketing, claims, underwriting, policy servicing, agent channel management etc.), industry trends, best practices and overview of regulatory/compliance issues. Candidate should have demonstrated exceptional understanding of P&C experience (with special focus on Personal Lines) across the value chain including technology solutions evaluation & deployment, UW & claims transformation, operational understanding, team management as well as solution definition & change management A good understanding and background in IT services, operational improvement, global sourcing, and quality management are essential. Knowledge of offshoring is preferred. The candidate must bring in experience, insight, and credibility in the P&C insurance domain (Personal Lines focus). Industry certifications from CII, The Institutes (AINS, CPCU) preferred. Experience of Industry standard COTS (Policy, Claims, Billing) like Duck Creek, Guidewire, Sapiens IDIT etc. Excellent problem solving, communication, and client management skills are essential. This role requires strong leadership skills and demonstrated capabilities of being a thought leader. The candidate must be able to work in a dynamic, entrepreneurial environment, and be High on Drive and initiative, Self Confidence. Candidates must have a proven record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential. Should be able to conceptualize, analyze, create blueprint for business transformations and present solutions in the P&C insurance domain (Personal Lines Underwriting, Pricing, Distribution, Claims etc.). Is expected to be a leader in Clients insurance industry practice and will be responsible for driving strategic thought leadership, consulting solutions, and technology and business process services at Client's top insurance clients. He/She will be accountable for: o Conceptualizing, developing, and delivering strategic and technical consulting engagements (ie business blueprints for transformations, operational improvement, business process mapping, re-organization strategy, global sourcing strategy, IT application and asset optimization). o Developing strong client relations at Senior Executive and CXO levels, developing new business insights, and delivering practical, implementable solutions o Leadership responsibilities for managing consulting teams, setting senior level client expectations, thought leadership, strategic problem solving o Leading efforts in creating industry and practice knowledge, leading business research, developing position papers and white papers, and participating/presenting at industry conferences o Integrating solutions from across the company and bring them together in a seamless client experience o Work closely with our large account teams to identify new opportunities that are domain centric (including pre-sales & solutioning) o Identify product and service partnership opportunities critical to integrated solution delivery o Enhance client's brand as a thought leader including representing Clients as a speaker at major conferences, participating in reputed industry blogs and contributing articles to leading publications as required.
Job Description Mandatory Skills - McAfee Endpoint Protection Solution Job Description: As a Trellix Email Threat Prevention Support Engineer, you will be at the forefront of ensuring our customers receive exceptional technical support and assistance with our email security solutions. You will play a vital role in resolving technical issues, optimizing product performance, and delivering outstanding customer service. This position requires a deep understanding of email security technologies, strong troubleshooting skills, and a passion for helping customers succeed. Key Responsibilities: Email Security Implementation Threat Detection and Response Security Audit and Compliance Collaboration Skills: Strong problem-solving abilities and attention to detail. Excellent communication skills for collaborating with cross-functional teams. Knowledge of cloud architectures and on-premise NX/EX infrastructures. In-depth knowledge of email protocols (SMTP, POP3, IMAP) and email security technologies. Proficiency in configuring and managing ETP or on-prem EX policies. Ability to work independently and collaborate effectively in a team environment. Proficiency in IDS/IPS Proficiency in Linux/Unix operating systems. Hands-on experience with any Email Security and Network Security products. Ability to adapt to evolving threat landscapes and implement effective security measures. Hands-on experience with other Trellix products such as NX, FX, CM and MVX is a plus.
19/11/2024
Project-based
Job Description Mandatory Skills - McAfee Endpoint Protection Solution Job Description: As a Trellix Email Threat Prevention Support Engineer, you will be at the forefront of ensuring our customers receive exceptional technical support and assistance with our email security solutions. You will play a vital role in resolving technical issues, optimizing product performance, and delivering outstanding customer service. This position requires a deep understanding of email security technologies, strong troubleshooting skills, and a passion for helping customers succeed. Key Responsibilities: Email Security Implementation Threat Detection and Response Security Audit and Compliance Collaboration Skills: Strong problem-solving abilities and attention to detail. Excellent communication skills for collaborating with cross-functional teams. Knowledge of cloud architectures and on-premise NX/EX infrastructures. In-depth knowledge of email protocols (SMTP, POP3, IMAP) and email security technologies. Proficiency in configuring and managing ETP or on-prem EX policies. Ability to work independently and collaborate effectively in a team environment. Proficiency in IDS/IPS Proficiency in Linux/Unix operating systems. Hands-on experience with any Email Security and Network Security products. Ability to adapt to evolving threat landscapes and implement effective security measures. Hands-on experience with other Trellix products such as NX, FX, CM and MVX is a plus.
Meditech Expanse EPR Configuration and build skills is key. Min 6-10+ years' experience in design and build for Meditech Expanse only; SC clearance mandatory and base location is Norfolk (Min 2 days a week to onsite)
19/11/2024
Project-based
Meditech Expanse EPR Configuration and build skills is key. Min 6-10+ years' experience in design and build for Meditech Expanse only; SC clearance mandatory and base location is Norfolk (Min 2 days a week to onsite)
Mandatory Skills - Oracle Database Admin Technical Skills (Core & Top-Up) - Must have Strong database administration Database upgrades on multiple versions and releases High availability (RAC) setup and administration Disaster recovery design, planning, setup and administer the Dataguard (standby) Install, configure, maintain and troubleshooting on Golden Gate Knowledge on Exadata OEM Configuration and management Automation through Scripting Strong performance analysis on AWR, ADDM, SQL Profile, ASH, and advisory views Experience on OS, Storage, Network and Virtualization activities Certification on Primary Technology Handled database estate of various technologies Role & Responsibilities Handled large database estates and managed TB size of databases Installation and administration of multiple versions of databases on multiple Unix platforms and Windows Servers Design and implement the high availability solutions (RAC, Golden Gate and Dataguard) Install, configure, and manage ASM instances in oracle Plan and execute major migrations and upgrades Define and configure the disk and diskgroups in ASM and troubleshoot Manage and administer the databases on Exadata machine Plan the database upgrade, migration, and patching Plan and implement the backup/recovery on need basis Hardware tech refresh (host to host database move) Coordinate and work with database vendors for resolution on major incidents Database refresh, re-org, backup using RMAN and 3rd party tools Install and configure grid control database monitoring tools Install, Administer, manage, and troubleshoot Oracle grid control Define performance benchmarks and metrics Periodic database instance performance review and tuning recommendation Proactive database analysis and suggestion to application team/business Write and troubleshoot Shell Scripting, SQL, and PL/SQL scripts Primarily role is supporting the production and non-prod database environments Ensure the reduction of repeated errors through implementation of necessary checkpoints Contribute towards evaluation of tools, products, and software selection SLA tracking and reporting to Higher management Prepare and Maintain Standard Operating Procedure for all activities Proactive identification of risks and mitigation of the same Technical presentation on emerging technologies. Foresee the need for newer technology-based trainings on customer needs and provide suggestions for such trainings to Project Manager. Implement and Periodical check on Automation Implement and Periodical check on DB Security Identify, document and track Technology related risks and mitigation plan in the project Technical and Process guidance to L2 and L1 DBA Provide 24x7 and on call support for critical application databases Process & Tools Service Request and Incident, Problem, Change managements Configuration, Capacity planning and Knowledge management Experience on ITIL Tools like Remedy, Service Now or any other ticketing tool Identify the service improvement plan
19/11/2024
Project-based
Mandatory Skills - Oracle Database Admin Technical Skills (Core & Top-Up) - Must have Strong database administration Database upgrades on multiple versions and releases High availability (RAC) setup and administration Disaster recovery design, planning, setup and administer the Dataguard (standby) Install, configure, maintain and troubleshooting on Golden Gate Knowledge on Exadata OEM Configuration and management Automation through Scripting Strong performance analysis on AWR, ADDM, SQL Profile, ASH, and advisory views Experience on OS, Storage, Network and Virtualization activities Certification on Primary Technology Handled database estate of various technologies Role & Responsibilities Handled large database estates and managed TB size of databases Installation and administration of multiple versions of databases on multiple Unix platforms and Windows Servers Design and implement the high availability solutions (RAC, Golden Gate and Dataguard) Install, configure, and manage ASM instances in oracle Plan and execute major migrations and upgrades Define and configure the disk and diskgroups in ASM and troubleshoot Manage and administer the databases on Exadata machine Plan the database upgrade, migration, and patching Plan and implement the backup/recovery on need basis Hardware tech refresh (host to host database move) Coordinate and work with database vendors for resolution on major incidents Database refresh, re-org, backup using RMAN and 3rd party tools Install and configure grid control database monitoring tools Install, Administer, manage, and troubleshoot Oracle grid control Define performance benchmarks and metrics Periodic database instance performance review and tuning recommendation Proactive database analysis and suggestion to application team/business Write and troubleshoot Shell Scripting, SQL, and PL/SQL scripts Primarily role is supporting the production and non-prod database environments Ensure the reduction of repeated errors through implementation of necessary checkpoints Contribute towards evaluation of tools, products, and software selection SLA tracking and reporting to Higher management Prepare and Maintain Standard Operating Procedure for all activities Proactive identification of risks and mitigation of the same Technical presentation on emerging technologies. Foresee the need for newer technology-based trainings on customer needs and provide suggestions for such trainings to Project Manager. Implement and Periodical check on Automation Implement and Periodical check on DB Security Identify, document and track Technology related risks and mitigation plan in the project Technical and Process guidance to L2 and L1 DBA Provide 24x7 and on call support for critical application databases Process & Tools Service Request and Incident, Problem, Change managements Configuration, Capacity planning and Knowledge management Experience on ITIL Tools like Remedy, Service Now or any other ticketing tool Identify the service improvement plan