Pontoon

Job Title: IT Support Manager (macOS) - 1st Line Support Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Rate: Circa £350/Day Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced macOS engineer with a passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation, we are committed to helping our colleagues make a difference to customers, businesses, and communities. As the UK's largest retail and commercial bank, we are looking for someone to join our team in Leeds and help us enhance our IT services. What We're Looking For: Essential Technical Skills: . Experience in macOS and Apple hardware support. . Knowledge of JAMF, Service Now and Apple Business Manager. . Proficiency in troubleshooting technical issues in macOS environments. . Familiarity with Microsoft Entra and Active Directory. . Strong troubleshooting experience with Microsoft Office 365. . Understanding of network protocols, security, and system administration. . Excellent communication and interpersonal skills. . Ability to work independently and collaboratively in a team. Desired Skills: . Experience with mobile device management (MDM) solutions for Apple devices. . Knowledge of ITIL or other IT service management frameworks. . Experience supporting colleagues in diverse environments, including home setups. . Previous use of ServiceNow for incident management. . Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: . Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. . Deliver outstanding customer service and technical assistance. . Troubleshoot and resolve complex technical issues related to macOS and network connectivity. . Collaborate with cross-functional teams to identify and implement service improvements. . Develop and maintain comprehensive macOS troubleshooting guides. . Train and mentor junior IT staff on macOS support and best practises. . Act as a point of technical expertise within our IT services. . Utilise ServiceNow to analyse the impact of the Mac Support service and manage critical issues. What's in It for You? Join a technical role that allows you to help others while fostering a supportive and collaborative environment. You'll have the opportunity to: . Work within a values-led culture committed to diversity and inclusion. . Learn, grow, and develop in a dynamic organisation. . Contribute to a caring environment where all colleagues feel valued and supported. . Make a real difference in the lives of our customers and colleagues. If you're ready to take on this exciting challenge and help shape our macOS support service, we'd love to hear from you! Apply now and be a part of our mission to support our colleagues and customers effectively! Our organisation is committed to creating a diverse workforce that reflects the communities we serve. We welcome applications from all backgrounds and experiences. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Technology Support Manager (macOS) Location: Leeds (Hybrid - 2 days onsite per week) Contract Type: Fixed Term Contract (12 Months) Salary: Circa £47,000 - £49,000 per annum Working Pattern: Full Time Join Us as a Technology Support Manager (macOS)! Are you an experienced macOS engineer with a passion for providing exceptional support? Do you thrive in a dynamic environment and want to play a key role in building a new support service for our Apple MAC estate? If so, we have the perfect opportunity for you! At our organisation, we are committed to helping our colleagues make a difference to customers, businesses, and communities. As the UK's largest retail and commercial bank, we are looking for someone to join our team in Leeds and help us enhance our IT services. What We're Looking For: Essential Technical Skills: . Experience in macOS and Apple hardware support. . Knowledge of JAMF, Service Now and Apple Business Manager. . Proficiency in troubleshooting technical issues in macOS environments. . Familiarity with Microsoft Entra and Active Directory. . Strong troubleshooting experience with Microsoft Office 365. . Understanding of network protocols, security, and system administration. . Excellent communication and interpersonal skills. . Ability to work independently and collaboratively in a team. Desired Skills: . Experience with mobile device management (MDM) solutions for Apple devices. . Knowledge of ITIL or other IT service management frameworks. . Experience supporting colleagues in diverse environments, including home setups. . Previous use of ServiceNow for incident management. . Familiarity with Smart Phone technology, particularly iPhone and related applications. What You'll Do: . Provide advanced 1st line support for macOS, applications, and hardware, including peripherals. . Deliver outstanding customer service and technical assistance. . Troubleshoot and resolve complex technical issues related to macOS and network connectivity. . Collaborate with cross-functional teams to identify and implement service improvements. . Develop and maintain comprehensive macOS troubleshooting guides. . Train and mentor junior IT staff on macOS support and best practises. . Act as a point of technical expertise within our IT services. . Utilise ServiceNow to analyse the impact of the Mac Support service and manage critical issues. . What's in It for You? Join a technical role that allows you to help others while fostering a supportive and collaborative environment. You'll have the opportunity to: . Work within a values-led culture committed to diversity and inclusion. . Learn, grow, and develop in a dynamic organisation. . Contribute to a caring environment where all colleagues feel valued and supported. . Make a real difference in the lives of our customers and colleagues. If you're ready to take on this exciting challenge and help shape our macOS support service, we'd love to hear from you! Apply now and be a part of our mission to support our colleagues and customers effectively! Our organisation is committed to creating a diverse workforce that reflects the communities we serve. We welcome applications from all backgrounds and experiences. .*Ajilon Consultant* You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities. This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used. If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Estimator Industry: Utilities Location: Remote working (monthly on-site meeting in Derby, Warwick or Birmingham) Contract Type: Initial 6-month contract (with potential for extension) Pay rate: Up to £600 per day via Umbrella Inside IR35 Company Overview A leading energy transmission company is seeking an experienced Estimator to join their strategic infrastructure team, focusing on electricity transmission projects. This company is dedicated to delivering safe, reliable, and sustainable energy solutions. Role Overview The Estimator will be responsible for preparing detailed and accurate construction estimates for large-scale complex projects within the electricity transmission sector. This role involves collaborating with various teams and vendors to ensure all aspects of the project are considered and accurately priced. Key Responsibilities Develop detailed estimates using first principles estimating techniques. Utilize Candy estimating software to create accurate project cost projections. Focus on high voltage and energy sector projects, but experience in other regulated sectors like defence or aviation is also valuable. Work on various projects related to substations, overhead lines, and underground cables. Handle installation, commissioning, design, and project management aspects of these projects. Collaborate with internal teams and external agencies to gather necessary information for estimates. Communicate effectively with vendors and other departments to resolve issues and ensure project requirements are met. Be open to working on projects across different regulated sectors. Adapt to varying project sizes and complexities, from smaller projects to those worth hundreds of millions of dollars. Skills and Experience : Experience in estimating within regulated sectors such as Energy, Aerospace, Commercial Construction, and Defence. Familiarity with Candy estimating software is highly desirable. Experience with high voltage projects is beneficial but not mandatory. Strong numeracy and commercial acumen, with a keen understanding of the impact of decisions on overall costs. Knowledge of construction techniques and their implications on budgeting. Exceptional organisational skills and a results-oriented mindset. Willingness to learn and adapt, maintaining effective communication across all levels of the organisation. Continuous improvement mindset to enhance efficiency and performance. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Estimator Industry: Utilities Location: Remote working (monthly on-site meeting in Derby, Warwick or Birmingham) Contract Type: Initial 6-month contract (with potential for extension) Pay rate: Up to £600 per day via Umbrella Inside IR35 Company Overview A leading energy transmission company is seeking an experienced Estimator to join their strategic infrastructure team, focusing on electricity transmission projects. This company is dedicated to delivering safe, reliable, and sustainable energy solutions. Role Overview The Estimator will be responsible for preparing detailed and accurate construction estimates for large-scale complex projects within the electricity transmission sector. This role involves collaborating with various teams and vendors to ensure all aspects of the project are considered and accurately priced. Key Responsibilities Develop detailed estimates using first principles estimating techniques. Utilize Candy estimating software to create accurate project cost projections. Focus on high voltage and energy sector projects, but experience in other regulated sectors like defence or aviation is also valuable. Work on various projects related to substations, overhead lines, and underground cables. Handle installation, commissioning, design, and project management aspects of these projects. Collaborate with internal teams and external agencies to gather necessary information for estimates. Communicate effectively with vendors and other departments to resolve issues and ensure project requirements are met. Be open to working on projects across different regulated sectors. Adapt to varying project sizes and complexities, from smaller projects to those worth hundreds of millions of dollars. Skills and Experience : Experience in estimating within regulated sectors such as Energy, Aerospace, Commercial Construction, and Defence. Familiarity with Candy estimating software is highly desirable. Experience with high voltage projects is beneficial but not mandatory. Strong numeracy and commercial acumen, with a keen understanding of the impact of decisions on overall costs. Knowledge of construction techniques and their implications on budgeting. Exceptional organisational skills and a results-oriented mindset. Willingness to learn and adapt, maintaining effective communication across all levels of the organisation. Continuous improvement mindset to enhance efficiency and performance. Please note: Due to the high volume of applications, only successful candidates will be contacted. If you do not hear from us within 48 hours, unfortunately, your application has not been successful on this occasion. However, we may retain your details for any future suitable vacancies and contact you accordingly. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.