*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
20/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
20/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, configuring, implementing and maintaining the automated CMDB population and reconciliation processes, but will also provide support for other ITSM processes. This position will also work with leadership to provide the skills, knowledge and experience from a technology perspective to formulate solutions that will not only address project requirements but also ensure the solution compliments or fits with existing and future services. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Directs, prioritizes and schedules periodic audits; ensures that any corrective action is carried out. Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Ability to work across functional areas to drive continuous improvement Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards Be customer focused and goal oriented with keen attention to detail ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management General knowledge and familiarity with networking, mainframes, Servers, Scripting, databases Strong verbal and written communication skills, problem solving skills Strong Excel and PowerPoint skills required BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred ITIL Certified (Foundation+)
*We are unable to sponsor for this 1+ year contract role* Prestigious Financial Institution is currently seeking a Configuration Management Specialist with strong CMDB experience. Candidate will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs. Responsibilities: Maintain, configure, control and own all Configuration Management functions for the Configuration Management team. Qualifications: Experience with ServiceNow Understanding business applications and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical application, server, and networking configurations Comprehension of the ServiceNow CSDM model Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)
20/01/2025
Project-based
*We are unable to sponsor for this 1+ year contract role* Prestigious Financial Institution is currently seeking a Configuration Management Specialist with strong CMDB experience. Candidate will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs. Responsibilities: Maintain, configure, control and own all Configuration Management functions for the Configuration Management team. Qualifications: Experience with ServiceNow Understanding business applications and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical application, server, and networking configurations Comprehension of the ServiceNow CSDM model Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Technology Internal Auditor. Candidate will support independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. [Preferred] Experience working in a complex, fast paced environment. [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). [Preferred] Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Required] Microsoft Office applications [Preferred] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Preferred] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Workday [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Education: [Required] Bachelors degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. [Preferred] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
20/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Technology Internal Auditor. Candidate will support independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. [Preferred] Experience working in a complex, fast paced environment. [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). [Preferred] Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Required] Microsoft Office applications [Preferred] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Preferred] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Workday [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Education: [Required] Bachelors degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. [Preferred] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this 1+ year contract role* Prestigious Financial Institution is currently seeking a Configuration Management Specialist with strong CMDB experience. Candidate will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs. Responsibilities: Maintain, configure, control and own all Configuration Management functions for the Configuration Management team. Qualifications: Experience with ServiceNow Understanding business applications and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical application, server, and networking configurations Comprehension of the ServiceNow CSDM model Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)
20/01/2025
Project-based
*We are unable to sponsor for this 1+ year contract role* Prestigious Financial Institution is currently seeking a Configuration Management Specialist with strong CMDB experience. Candidate will support the strategy, planning, design, implementation, management and performance of Configuration Management solutions that will effectively and efficiently support the strategic objectives and operational needs. Responsibilities: Maintain, configure, control and own all Configuration Management functions for the Configuration Management team. Qualifications: Experience with ServiceNow Understanding business applications and their functionality in the ITIL model Comprehension of and the ability to communicate and implement the ITIL CMDB model Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective CMDB that adheres to governance standards Broad general knowledge of IT infrastructure topology including typical application, server, and networking configurations Comprehension of the ServiceNow CSDM model Experience with Microsoft Office desktop tools (Project, Word, Excel), Atlassian tools (JIRA, Confluence)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Technology Internal Auditor. Candidate will support independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. [Preferred] Experience working in a complex, fast paced environment. [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). [Preferred] Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Required] Microsoft Office applications [Preferred] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Preferred] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Workday [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Education: [Required] Bachelors degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. [Preferred] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
20/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking an Information Technology Internal Auditor. Candidate will support independent assessments of the Information Technology and Security environment, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, change management, security), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COBIT, NIST CSF) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and control. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. [Preferred] Experience working in a complex, fast paced environment. [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulations such as Regulation Systems Compliance and Integrity (Reg SCI). [Preferred] Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Required] Microsoft Office applications [Preferred] Familiarity with security tools such as: CyberArk, Splunk, SailPoint [Preferred] Familiarity with change management tools such as: ServiceNow, Jira, Confluence, GitHub [Preferred] Familiarity with databases such as: Oracle, DB2, SQL [Preferred] Familiarity with cloud based solutions: AWS, Workday [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Education: [Required] Bachelors degree (or equivalent) in Information Technology, Computer Science, Computer Engineering, Accounting, Finance, Business Administration, or related field. [Required] 2+ years of experience (audit-related) in conducting risk-based Information Technology and Security audits and projects, cyber security reviews, and internal audits. [Preferred] Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or equivalent.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
20/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial and Business Risk Auditor. Candidate will support independent assessments of the financial and operational business processes, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COSO) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulatory organizations such as: Securities and Exchange Commission (SEC), Commodity Futures Trading Commission (CFTC), Financial Industry Regulatory Authority (FINRA), Federal Reserve. [Required] Microsoft Office applications [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Bachelor's degree (or equivalent) in Accounting, Finance, Business Administration, or related field 5+ years of experience (audit-related) in conducting risk-based operational and compliance audits and projects, business process reviews and internal audits [Preferred] one of the following or equivalent certifications: Certified Financial Services Auditor (CFSA), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA)
20/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Financial and Business Risk Auditor. Candidate will support independent assessments of the financial and operational business processes, risk management, and other objectives as needed. The role is responsible for determining the sufficiency of management's controls and activities related to the management of regulatory, operational, and strategic risks and presenting recommendations for improvements to the engagement team. Responsibilities: Support the team on delivery of assigned audits within the annual audit plan. Support the team confirming a professional auditee experience. Owning the audit quality, accuracy of results, and delivery in a timely manner. Proactively identify regulatory, operational, and/or strategic risks to the organization and bring them to your engagement team. Evaluate exceptions or inefficient practices for root causes and propose advice and recommendations for achievable solutions. Leading audits related to organization changes including business requirements definitions, technology implementations (eg, changes to the supported business processes), engagement and alignment of change initiatives to business objectives. Maintaining an understanding of policies, procedures, standards, and supporting technologies, and educating staff accordingly, to effectively identify potential risks and alternatives to mitigate risk exposure leveraging leading practices. Ability to understand professional principles and standards (eg, AICPA, IIA IPPF, COSO) and the relevancy to risk management and impact on policies and procedures. In addition, leveraging these principles and standards to test and evaluate corporate risk management processes and controls. Keeping current on best practices and emerging risks within the financial services industry and making recommendations for improvements as necessary. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulatory organizations such as: Securities and Exchange Commission (SEC), Commodity Futures Trading Commission (CFTC), Financial Industry Regulatory Authority (FINRA), Federal Reserve. [Required] Microsoft Office applications [Preferred] Proficiency using Archer or other audit or Governance Risk and Compliance (GRC) software Bachelor's degree (or equivalent) in Accounting, Finance, Business Administration, or related field 5+ years of experience (audit-related) in conducting risk-based operational and compliance audits and projects, business process reviews and internal audits [Preferred] one of the following or equivalent certifications: Certified Financial Services Auditor (CFSA), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA)
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
20/01/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Cloud Automation and Tools Software Engineer with strong Python/PowerShell automation experience. Candidate will be part of a small Innovation team of Engineers that will collaborate with stakeholders, partner teams, and Solutions Architects to research and engineer emerging technologies as part of a comprehensive requirements-driven solution design. Candidate will be developing technology engineering requirements and working on Proof-of-Concept and laboratory testing efforts using modern approaches to process and automation. Candidate will build/deploy/document/manage Lab environments within On-Prem/Cloud Datacenters to be used for Proof-of-Concepts and rapid prototyping. In this engineering role, you will use your technology background to evaluate emerging technologies and help OTSI Leadership make informed decisions on changes to the Technology Roadmap. Responsibilities: Engineer and maintain Lab environments in Public Cloud and the Data Centers using Infrastructure as Code techniques Collaborate with Engineering, Architecture and Cloud Platform Engineering teams to evaluate, document, and demonstrate Proof of Concepts for infrastructure, application and services that impact the Technology Roadmap Document Technology design decisions and conduct Technology assessments as part of a centralized Demand Management process within IT Apply your expertise in compute, storage, database, server-less, monitoring, microservices, and event management to pilot new/innovative solutions to business problems Find opportunities to improve existing infrastructure architecture to improve performance, support, scalability, reliability, and security Incorporate security best practices, Identity and Access Management, and encryption mechanisms for data protection Develop automation scripts and processes to streamline routine tasks such as scaling, patching, backup, and recovery Create and maintain operational documentation, runbooks, and Standard Operating Procedures (SOPs) for the Lab environments that will be used to validate assumptions within high level Solution Designs Qualifications: Ability to think strategically and map architectural decisions/recommendations to business needs Advanced problem-solving skills and logical approach to solving problems [Required] Ability to develop tools and automate tasks using Scripting languages such as Python, PowerShell, Bash, PERL, Ruby, etc [Preferred] Experience with DevOps tools, eg Terraform, Ansible, Jenkins, Kubernetes, Helm and CI/CD pipeline etc. [Preferred] Experience with distributed message brokers Kafka, RabbitMQ, ActiveMQ, Amazon Kinesis, etc. Technical Skills: In depth knowledge of on-premises, cloud and hybrid networking concepts Knowledge of Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Azure Resource Manager Knowledge of containerization technologies like Docker and orchestration tools like Kubernetes [Preferred] Familiarity with security standards such as the NIST CSF Education and/or Experience: [Preferred] Bachelor's or master's degree in computer science related degree or equivalent experience [Required] 7+ years of experience as a System or Cloud Engineer with hands on implementation, security, and standards experience within a hybrid technology environment [Required] 3+ years of experience contributing to the architecture of Cloud and On-Prem Solutions Certificates or Licenses: [Preferred] Cloud computing certification such as AWS Solutions Architect Associate, Azure Administrator or something similar [Desired] Technical Security Certifications such as AWS Certified Security, Microsoft Azure Security Engineer or something similar [Desired] CCNA, Network+ or other relevant Networking certifications
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
20/01/2025
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
Request Technology - Craig Johnson
Rancho Cordova, California
*Must be local candidate. We are unable to sponsor for this 6 month straight contract role* Prestigious Enterprise Company is currently seeking a Automation Testing Engineer with Pega testing experience. Candidate will work alongside both business and technical team members to ensure the usability and functionality of the Provider Management application. This position is responsible for analysing requirements and issues for test case development. The position will create, update, and execute automation of test scripts and document all testing activities and results for new development, enhancements, and issue resolution ensuring that the product meets the specified requirements. Qualifications: Hands-on experience with Selenium automation framework, developing/extending automation library, Selenium Web Driver, Test NG, Java, JUnit, Maven, Rest assured, etc Proficient in writing test scripts and testing in a headless browser way for a variety of browser types and versions. Ability to use Rest Client tools like Postman to test Web APIs. Able to write test scripts to validate the SOAP services. Familiarity with code management tools like Git etc. Configure and schedule test automation within a Continuous Integration (CI) pipeline. Experience in writing SQL. Hands-on experience in Agile testing for Agile software development Excellent communication skills both written and verbal. Ability to analyze data and draw meaningful conclusions based on analysis. Knowledge of industry standards, quality control techniques, and procedures. Experience with Sprint management tools like JIRA.
20/01/2025
Project-based
*Must be local candidate. We are unable to sponsor for this 6 month straight contract role* Prestigious Enterprise Company is currently seeking a Automation Testing Engineer with Pega testing experience. Candidate will work alongside both business and technical team members to ensure the usability and functionality of the Provider Management application. This position is responsible for analysing requirements and issues for test case development. The position will create, update, and execute automation of test scripts and document all testing activities and results for new development, enhancements, and issue resolution ensuring that the product meets the specified requirements. Qualifications: Hands-on experience with Selenium automation framework, developing/extending automation library, Selenium Web Driver, Test NG, Java, JUnit, Maven, Rest assured, etc Proficient in writing test scripts and testing in a headless browser way for a variety of browser types and versions. Ability to use Rest Client tools like Postman to test Web APIs. Able to write test scripts to validate the SOAP services. Familiarity with code management tools like Git etc. Configure and schedule test automation within a Continuous Integration (CI) pipeline. Experience in writing SQL. Hands-on experience in Agile testing for Agile software development Excellent communication skills both written and verbal. Ability to analyze data and draw meaningful conclusions based on analysis. Knowledge of industry standards, quality control techniques, and procedures. Experience with Sprint management tools like JIRA.
Request Technology - Craig Johnson
Alpharetta, Georgia
*Must be local candidate. We are unable to sponsor for this 6 month straight contract role* Prestigious Enterprise Company is currently seeking a Automation Testing Engineer with Pega testing experience. Candidate will work alongside both business and technical team members to ensure the usability and functionality of the Provider Management application. This position is responsible for analysing requirements and issues for test case development. The position will create, update, and execute automation of test scripts and document all testing activities and results for new development, enhancements, and issue resolution ensuring that the product meets the specified requirements. Qualifications: Hands-on experience with Selenium automation framework, developing/extending automation library, Selenium Web Driver, Test NG, Java, JUnit, Maven, Rest assured, etc Proficient in writing test scripts and testing in a headless browser way for a variety of browser types and versions. Ability to use Rest Client tools like Postman to test Web APIs. Able to write test scripts to validate the SOAP services. Familiarity with code management tools like Git etc. Configure and schedule test automation within a Continuous Integration (CI) pipeline. Experience in writing SQL. Hands-on experience in Agile testing for Agile software development Excellent communication skills both written and verbal. Ability to analyze data and draw meaningful conclusions based on analysis. Knowledge of industry standards, quality control techniques, and procedures. Experience with Sprint management tools like JIRA.
20/01/2025
Project-based
*Must be local candidate. We are unable to sponsor for this 6 month straight contract role* Prestigious Enterprise Company is currently seeking a Automation Testing Engineer with Pega testing experience. Candidate will work alongside both business and technical team members to ensure the usability and functionality of the Provider Management application. This position is responsible for analysing requirements and issues for test case development. The position will create, update, and execute automation of test scripts and document all testing activities and results for new development, enhancements, and issue resolution ensuring that the product meets the specified requirements. Qualifications: Hands-on experience with Selenium automation framework, developing/extending automation library, Selenium Web Driver, Test NG, Java, JUnit, Maven, Rest assured, etc Proficient in writing test scripts and testing in a headless browser way for a variety of browser types and versions. Ability to use Rest Client tools like Postman to test Web APIs. Able to write test scripts to validate the SOAP services. Familiarity with code management tools like Git etc. Configure and schedule test automation within a Continuous Integration (CI) pipeline. Experience in writing SQL. Hands-on experience in Agile testing for Agile software development Excellent communication skills both written and verbal. Ability to analyze data and draw meaningful conclusions based on analysis. Knowledge of industry standards, quality control techniques, and procedures. Experience with Sprint management tools like JIRA.
NO SPONSORSHIP AI Engineer/Developer On site 3 days a week downtown Chicago Salary - 180 - 200K + $1200 - 10K Bonus We are looking for someone with a software development background who just happens to have specialized in AI Workflow automation. This makes their skills far more portable and is super important because the field is changing rapidly. Existing automation tech will be become obsolete very soon. We need people that are more focused on the programming side of the house, versus general office productivity. AI Engineering natural language processing and machine learning design Python Langchain LlamalIndex and Semantic Kernel large language models PyPDF Azure document intelligence prompt engineering In total, there are 20 people associated with this AI team. The Artificial Intelligence team is brand new at this organization. this is a new wave in the Legal space, and we are responsible for creating an AI road map in the Legal industry. AI engineering, natural language processing, and machine learning to design, develop, and deploy innovative solutions that capitalize on both structured and unstructured data. Ideal Candidate: -Bachelor's Degree in Computer Science, Engineering, or related field -A minimum of 5 years of experience in AI engineering or a related field -MUST HAVE: Proven experience with AI engineering tools and technologies, including Python, Langchain, LlamaIndex, and Semantic Kernel -Understanding of large language models. -You will likely come across a lot of general software developers who want to transition into AI Engineering - This is an acceptable candidate, as long as they have experience with the AI tools listed above. -You will also likely come across Data Scientists that are trying to reinvent themselves as Data/AI Engineers. This candidate is acceptable as well, as long as they have experience with the above listed tools and can build a case on AI agents. The AI Engineer, a member of the AI Engineering team, is responsible for developing and implementing cutting-edge legal AI solutions that drive efficiency, improve decision making, and provide valuable insights across various administrative business groups and legal practices. This role will leverage expertise in AI engineering, natural language processing, and machine learning to design, develop, and deploy innovative solutions that capitalize on both structured and unstructured data. Duties and Responsibilities: Prototype and test AI solutions using Python and Streamlit with a focus on natural language processing and text extraction from documents (PyPDF, Azure Document Intelligence) Develop plugins and assistants using LangChain, LlamaIndex, or Semantic Kernel, with expertise in prompt engineering and semantic function design Design and implement Retrieval Augmented Generation (RAG) stores using a combination of classic information retrieval and semantic embeddings stored in vector and graph databases Develop and deploy agents using AutoGen, CrewAI, LangChain Agents, and LlamaIndex Agents Use Gen AI to distill metadata and insights from documents Fine tune LLMs to optimize for domain and cost Collaborate with stakeholders to implement and automate AI powered solutions for common business workflows Enhance documentation procedures, codebase, and adherence to best practices to promote and facilitate knowledge sharing and ensure the upkeep of an organized and reproducible working environment Required: Bachelor's Degree in Computer Science, Engineering, or related field A minimum of 5 years of experience in AI engineering or a related field Preferred : Master's Degree in Computer Science, Engineering, or related field Proven experience with AI engineering tools and technologies, including Python, Streamlit, Jupyter Notebooks, Langchain, LlamaIndex, and Semantic Kernel Experience with natural language processing, text extraction, and information retrieval techniques Strong understanding of machine learning and deep learning concepts including transformer based GPT models Experience with distributed computing and cloud environments (eg, Microsoft Azure)
20/01/2025
Full time
NO SPONSORSHIP AI Engineer/Developer On site 3 days a week downtown Chicago Salary - 180 - 200K + $1200 - 10K Bonus We are looking for someone with a software development background who just happens to have specialized in AI Workflow automation. This makes their skills far more portable and is super important because the field is changing rapidly. Existing automation tech will be become obsolete very soon. We need people that are more focused on the programming side of the house, versus general office productivity. AI Engineering natural language processing and machine learning design Python Langchain LlamalIndex and Semantic Kernel large language models PyPDF Azure document intelligence prompt engineering In total, there are 20 people associated with this AI team. The Artificial Intelligence team is brand new at this organization. this is a new wave in the Legal space, and we are responsible for creating an AI road map in the Legal industry. AI engineering, natural language processing, and machine learning to design, develop, and deploy innovative solutions that capitalize on both structured and unstructured data. Ideal Candidate: -Bachelor's Degree in Computer Science, Engineering, or related field -A minimum of 5 years of experience in AI engineering or a related field -MUST HAVE: Proven experience with AI engineering tools and technologies, including Python, Langchain, LlamaIndex, and Semantic Kernel -Understanding of large language models. -You will likely come across a lot of general software developers who want to transition into AI Engineering - This is an acceptable candidate, as long as they have experience with the AI tools listed above. -You will also likely come across Data Scientists that are trying to reinvent themselves as Data/AI Engineers. This candidate is acceptable as well, as long as they have experience with the above listed tools and can build a case on AI agents. The AI Engineer, a member of the AI Engineering team, is responsible for developing and implementing cutting-edge legal AI solutions that drive efficiency, improve decision making, and provide valuable insights across various administrative business groups and legal practices. This role will leverage expertise in AI engineering, natural language processing, and machine learning to design, develop, and deploy innovative solutions that capitalize on both structured and unstructured data. Duties and Responsibilities: Prototype and test AI solutions using Python and Streamlit with a focus on natural language processing and text extraction from documents (PyPDF, Azure Document Intelligence) Develop plugins and assistants using LangChain, LlamaIndex, or Semantic Kernel, with expertise in prompt engineering and semantic function design Design and implement Retrieval Augmented Generation (RAG) stores using a combination of classic information retrieval and semantic embeddings stored in vector and graph databases Develop and deploy agents using AutoGen, CrewAI, LangChain Agents, and LlamaIndex Agents Use Gen AI to distill metadata and insights from documents Fine tune LLMs to optimize for domain and cost Collaborate with stakeholders to implement and automate AI powered solutions for common business workflows Enhance documentation procedures, codebase, and adherence to best practices to promote and facilitate knowledge sharing and ensure the upkeep of an organized and reproducible working environment Required: Bachelor's Degree in Computer Science, Engineering, or related field A minimum of 5 years of experience in AI engineering or a related field Preferred : Master's Degree in Computer Science, Engineering, or related field Proven experience with AI engineering tools and technologies, including Python, Streamlit, Jupyter Notebooks, Langchain, LlamaIndex, and Semantic Kernel Experience with natural language processing, text extraction, and information retrieval techniques Strong understanding of machine learning and deep learning concepts including transformer based GPT models Experience with distributed computing and cloud environments (eg, Microsoft Azure)
NO SPONSORSHIP Associate Principal, Data Analytics Engineering SALARY: $110k flex plus 10% bonus LOCATION: Chicago, IL Hybrid 3 days in office and 2 days remote You will be expanding analytics capabilities to design and build internal analytics within data warehouse using on-premises and cloud-based tools. You will create dashboards or visualization using the tools tableau powerBI SQL Queries Alteryx Jira services now. GIT a big plus, AWS or loud data warehouse airflow bs degree masters preferred this is working for operational risk 5 years experience building dashboards any audit risk knowledge is a plus This role will drive a team responsible for expanding analytics capabilities by making internal corporate data accessible and usable to analysts throughout the organization. Primary Duties and Responsibilities: Work closely with data analyst and business stakeholders to understand their data needs and provide support in data access, data preparation, and ad hoc queries Automate data processes to reduce manual interventions, improve data processing efficiency and optimize data workflow for performance scalability Integrate data form multiple sources and ensure data consistency and quality Build data models to ensure information is available in our analytics warehouse for downstream uses, such as analysis and create dashboards or visualizations using Tableau, Power BI to present insights Maintain performance requirements of our analytics warehouse by tuning optimizations and processes Create documentation and testing to ensure data is accurate and easily understandable Promote self-service capabilities and data literacy for business users leveraging the platform through development of training presentations and resources Discover and share best practices for data and analytics engineering with members of the team Invest in your continued learning on data and analytics engineering best practices and evaluate them for fit in improving maintainability and reliability of analytics infrastructure Qualifications: Ability to collaborate with multiple partners (eg, Corporate Risk, Compliance, Audit, Production Operations, DBAs, Data Architecture, Security) to craft solutions that align business goals with internal security and development standards Ability to communicate technical concepts to audiences with varying levels of technical background and synthesize non-technical requests into technical output Comfortable supporting business analysts on high-priority projects. High attention to detail and ability to think structurally about a solution Experience working within an agile environment Technical Skills & Background Ability to write and optimize complex analytical (SELECT) SQL queries Experience with data viz/prep tools Tableau and Alteryx [Preferred] Experience with SaaS tools and their backends, such as Jira and ServiceNow [Preferred] Applied knowledge of Python for writing custom pipeline code (virtual environments, functional programming, and unit testing) [Preferred] Experience with a source code repository system (preferably Git) [Preferred] Familiarity with at least one cloud data platform, such as AWS or GCP [Preferred] Experience creating and/or maintaining a cloud data warehouse or database [Preferred] Exposure to data orchestration tools, such as Airflow [Preferred] Understanding of applied statistics and hands-on experience applying these concepts Bachelor's degree in quantitative discipline (eg, Statistics, Computer Science, Mathematics, Physics, Electrical Engineering, Industrial Engineering) or equivalent professional experience 5+ years of experience as a business analyst, data analyst, data engineer, research analyst, data engineer, analytics engineer, Business Intelligence analyst, data analyst, data scientist, or research analyst
20/01/2025
Full time
NO SPONSORSHIP Associate Principal, Data Analytics Engineering SALARY: $110k flex plus 10% bonus LOCATION: Chicago, IL Hybrid 3 days in office and 2 days remote You will be expanding analytics capabilities to design and build internal analytics within data warehouse using on-premises and cloud-based tools. You will create dashboards or visualization using the tools tableau powerBI SQL Queries Alteryx Jira services now. GIT a big plus, AWS or loud data warehouse airflow bs degree masters preferred this is working for operational risk 5 years experience building dashboards any audit risk knowledge is a plus This role will drive a team responsible for expanding analytics capabilities by making internal corporate data accessible and usable to analysts throughout the organization. Primary Duties and Responsibilities: Work closely with data analyst and business stakeholders to understand their data needs and provide support in data access, data preparation, and ad hoc queries Automate data processes to reduce manual interventions, improve data processing efficiency and optimize data workflow for performance scalability Integrate data form multiple sources and ensure data consistency and quality Build data models to ensure information is available in our analytics warehouse for downstream uses, such as analysis and create dashboards or visualizations using Tableau, Power BI to present insights Maintain performance requirements of our analytics warehouse by tuning optimizations and processes Create documentation and testing to ensure data is accurate and easily understandable Promote self-service capabilities and data literacy for business users leveraging the platform through development of training presentations and resources Discover and share best practices for data and analytics engineering with members of the team Invest in your continued learning on data and analytics engineering best practices and evaluate them for fit in improving maintainability and reliability of analytics infrastructure Qualifications: Ability to collaborate with multiple partners (eg, Corporate Risk, Compliance, Audit, Production Operations, DBAs, Data Architecture, Security) to craft solutions that align business goals with internal security and development standards Ability to communicate technical concepts to audiences with varying levels of technical background and synthesize non-technical requests into technical output Comfortable supporting business analysts on high-priority projects. High attention to detail and ability to think structurally about a solution Experience working within an agile environment Technical Skills & Background Ability to write and optimize complex analytical (SELECT) SQL queries Experience with data viz/prep tools Tableau and Alteryx [Preferred] Experience with SaaS tools and their backends, such as Jira and ServiceNow [Preferred] Applied knowledge of Python for writing custom pipeline code (virtual environments, functional programming, and unit testing) [Preferred] Experience with a source code repository system (preferably Git) [Preferred] Familiarity with at least one cloud data platform, such as AWS or GCP [Preferred] Experience creating and/or maintaining a cloud data warehouse or database [Preferred] Exposure to data orchestration tools, such as Airflow [Preferred] Understanding of applied statistics and hands-on experience applying these concepts Bachelor's degree in quantitative discipline (eg, Statistics, Computer Science, Mathematics, Physics, Electrical Engineering, Industrial Engineering) or equivalent professional experience 5+ years of experience as a business analyst, data analyst, data engineer, research analyst, data engineer, analytics engineer, Business Intelligence analyst, data analyst, data scientist, or research analyst
NO SPONSORSHIP Associate Principal, Business & Risk Auditor SALARY: $103K - $115K plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite, 2 days remote Looking for a candidate to identify regulatory operational and/or strategic risks to the organization business requirements. Technology implementations changes to supported business understands principal and standards. Professional practice and internal auditing consulting or accounting firm experience. financial services security industry regulatory org preferred archer audit, grc certifications CFSA CIA CRMA CPA preferred. 5 years and up This role will support independent assessments of financial and operational business processes, risk management, and other objectives as needed. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulatory organizations such as: Securities and Exchange Commission (SEC), Commodity Futures Trading Commission (CFTC), Financial Industry Regulatory Authority (FINRA), Federal Reserve. Education and/or Experience: Bachelor's degree (or equivalent) in Accounting, Finance, Business Administration, or related field 5+ years of experience (audit-related) in conducting risk-based operational and compliance audits and projects, business process reviews and internal audits Certificates or Licenses: [Preferred] one of the following or equivalent certifications: Certified Financial Services Auditor (CFSA), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA)
20/01/2025
Full time
NO SPONSORSHIP Associate Principal, Business & Risk Auditor SALARY: $103K - $115K plus 15% bonus LOCATION: CHICAGO, IL Hybrid 3 days onsite, 2 days remote Looking for a candidate to identify regulatory operational and/or strategic risks to the organization business requirements. Technology implementations changes to supported business understands principal and standards. Professional practice and internal auditing consulting or accounting firm experience. financial services security industry regulatory org preferred archer audit, grc certifications CFSA CIA CRMA CPA preferred. 5 years and up This role will support independent assessments of financial and operational business processes, risk management, and other objectives as needed. Qualifications: Ability to communicate clearly and effectively, both orally and in writing, including the ability to handle potentially sensitive situations and discussions. Strong problem solving and analytical capabilities. Demonstrated ability to gather, analyze, and evaluate facts, and prepare and present concise oral and written reports. Ability to work independently or as part of a team, prioritizing multiple audit assignments to simultaneously complete each in a timely fashion. Experience Experience working in a complex, fast paced environment. Experience using the principles, practices, and techniques involved in conducting audits in accordance with the requirements set forth in the International Standards for the Professional Practice of Internal Auditing published by the Institute of Internal Auditors (IIA). [Preferred] Consulting and/or accounting firm experience. [Preferred] Experience in Financial Services/Security Industry and working with regulatory organizations such as: Securities and Exchange Commission (SEC), Commodity Futures Trading Commission (CFTC), Financial Industry Regulatory Authority (FINRA), Federal Reserve. Education and/or Experience: Bachelor's degree (or equivalent) in Accounting, Finance, Business Administration, or related field 5+ years of experience (audit-related) in conducting risk-based operational and compliance audits and projects, business process reviews and internal audits Certificates or Licenses: [Preferred] one of the following or equivalent certifications: Certified Financial Services Auditor (CFSA), Certification in Risk Management Assurance (CRMA), Certified Internal Auditor (CIA), Certified Public Accountant (CPA)
Oracle/SQL Developer This position can be a permanent job or freelance. We are looking for an Oracle PL/SQL Developer to strengthen our team. In this role, you will contribute to the development, optimization, and maintenance of our applications and databases. You will work in a dynamic IT environment, collaborating with a skilled and experienced team to deliver high-quality solutions. Your Responsibilities You will develop, maintain, and optimize PL/SQL code to meet business needs. This means writing clear, efficient code to ensure that our systems work smoothly and handle all necessary tasks correctly. You will handle transactions in the Oracle database and make sure that data is processed safely and reliably. This includes ensuring that updates to the database happen correctly and that data is not lost You will analyze and optimize SQL queries to improve performance. If any SQL queries are slow or use too many resources, you will improve them to make sure everything runs faster and more efficiently. You will use tools like Redgate Source Control and GIT for managing code versions. This helps ensure that changes to the code are tracked You will provide ideas and suggest improvements to the development process. You will take initiative in identifying areas where we can improve, Your Profile You have strong expertise in PL/SQL development, with solid experience in writing, debugging, and optimizing complex SQL queries to meet business requirements. You have experience working with Oracle databases, including handling transactions and ensuring data integrity, reliability, and accuracy. You have knowledge of collections, object types, and bulk processing, allowing you to handle large datasets efficiently and improve performance. You have experience with version control tools such as Redgate Source Control and GIT, ensuring proper management of code and easy tracking of changes. You have experience with SQL performance optimization, allowing you to identify bottlenecks and implement improvements that enhance database performance. You have the ability to work independently, show initiative, and approach tasks methodically while being a collaborative team player. Fluent English is required with Dutch is a plus. If you're looking for a challenging and rewarding opportunity where you can truly make an impact, this is the role for you. You will work in a modern, dynamic environment with a supportive team that values innovation and collaboration. With access to the latest technologies, a competitive salary, and a range of attractive benefits, this is your chance to grow and advance in your career. If you are passionate about Oracle PL/SQL development and eager to contribute to exciting projects, we want to hear from you! Apply today and take the next step in your career journey with us. helping to make our projects even better
20/01/2025
Full time
Oracle/SQL Developer This position can be a permanent job or freelance. We are looking for an Oracle PL/SQL Developer to strengthen our team. In this role, you will contribute to the development, optimization, and maintenance of our applications and databases. You will work in a dynamic IT environment, collaborating with a skilled and experienced team to deliver high-quality solutions. Your Responsibilities You will develop, maintain, and optimize PL/SQL code to meet business needs. This means writing clear, efficient code to ensure that our systems work smoothly and handle all necessary tasks correctly. You will handle transactions in the Oracle database and make sure that data is processed safely and reliably. This includes ensuring that updates to the database happen correctly and that data is not lost You will analyze and optimize SQL queries to improve performance. If any SQL queries are slow or use too many resources, you will improve them to make sure everything runs faster and more efficiently. You will use tools like Redgate Source Control and GIT for managing code versions. This helps ensure that changes to the code are tracked You will provide ideas and suggest improvements to the development process. You will take initiative in identifying areas where we can improve, Your Profile You have strong expertise in PL/SQL development, with solid experience in writing, debugging, and optimizing complex SQL queries to meet business requirements. You have experience working with Oracle databases, including handling transactions and ensuring data integrity, reliability, and accuracy. You have knowledge of collections, object types, and bulk processing, allowing you to handle large datasets efficiently and improve performance. You have experience with version control tools such as Redgate Source Control and GIT, ensuring proper management of code and easy tracking of changes. You have experience with SQL performance optimization, allowing you to identify bottlenecks and implement improvements that enhance database performance. You have the ability to work independently, show initiative, and approach tasks methodically while being a collaborative team player. Fluent English is required with Dutch is a plus. If you're looking for a challenging and rewarding opportunity where you can truly make an impact, this is the role for you. You will work in a modern, dynamic environment with a supportive team that values innovation and collaboration. With access to the latest technologies, a competitive salary, and a range of attractive benefits, this is your chance to grow and advance in your career. If you are passionate about Oracle PL/SQL development and eager to contribute to exciting projects, we want to hear from you! Apply today and take the next step in your career journey with us. helping to make our projects even better
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management - SME. This will be the subject matter expert on CMDB/CMS data models, Automated Discovery, and configuration management. This SME will be responsible for managing the population of ServiceNow configuration management CMDB. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management
20/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management - SME. This will be the subject matter expert on CMDB/CMS data models, Automated Discovery, and configuration management. This SME will be responsible for managing the population of ServiceNow configuration management CMDB. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management - SME. This will be the subject matter expert on CMDB/CMS data models, Automated Discovery, and configuration management. This SME will be responsible for managing the population of ServiceNow configuration management CMDB. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management
20/01/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a CMDB Service Management - SME. This will be the subject matter expert on CMDB/CMS data models, Automated Discovery, and configuration management. This SME will be responsible for managing the population of ServiceNow configuration management CMDB. Responsibilities: Manages and improves ServiceNow System onboarding and modelling Provides governance to ensure the integrity of the Configuration Management Database Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements for the ServiceNow development team Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives Support integrations with data sources other than ServiceNow Discovery Monitor CMDB health and resolve conflicts between data sources. Enable tracking of cloud/virtual inventory Define identification and reconciliation rules Create/update/remove identification and reconciliation rules Produces management information, including KPIs and status reports, with an operational and a management focus Maintain awareness of the organizations strategy and the various current under-pinning policies that support the strategy going forward Qualifications: BS/BA in a related field, such as Management Information Systems (MIS), Computer Science 5 - 7 years of ITSM experience or related workflow development practice and techniques experience 5 - 7 years in an Automated Discovery Analyst role preferred 5+ years relevant experience with Configuration Management/CMDB/Automated Discovery as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools eg ServiceNow Ability to discover and manage cloud inventory Thorough understanding of ITIL processes with deep knowledge of the various ITSM Stages, including but not limited to: Configuration Management, IT Asset Management, Change Management, Incident and Problem Management, and Event Management Experience creating and maintaining metrics, reports, and dashboards ServiceNow experience is preferred Advanced knowledge of CMDB/CMS data models ITIL, COBIT5 as related to service management and configuration management
IT Executive Support Role Summary: The role is within the Executive Support team which is part of the End User Technologies Support division within The company. Executive Support provides a 'front-to-back' support service to a customer base of the Top 200 most senior & influential directors and executives, including the CEO, Chairman and Executive Committee, resolving all the Executives IT needs, in a fast and efficient manner, whilst always maintaining calm and in control. Key Responsibilities: Comprehensive support of all executive related IT issues and problems. Escalate problems where necessary to third parties both internal and external. Respond to phone, Email and face-to-face incidents reported to the team. Capture all workload activity via the ServiceNow toolsets. Plan and implement approved desk move and changes. Maintain adherence to IT security practices, directives and recommendation as defined by the business and industry standards. Answering executive helpline between 8:00 to 18:30 (dependant on shift) and be available to take part in an out of hours shift rota for evenings and weekends, prioritising workload & using initiatives in a fast paced. environment Cross team liaison both internally & externally with vendors/suppliers nationally and internationally to ensure exec incidents & requests are handled with priority and that the customer is constantly updated as to progress. Working with different teams to facilitate project work streams in the executive environment. Compiling technical road maps for future innovation & business integration Researching & trialling new technologies, products & services, arranging and documenting technology trails for executives. Support Executive events and Hybrid meetings. Channelling customer feedback to wider service & operations teams utilising unique insight gained as a trusted technical advisor. Knowledge/Experience required: Experience supporting in Executive environment. Windows 10 & Office 365 including MS Teams. MacOS. Outlook/Office 365 support. Lenovo & HP Hardware support. Apple Products (MacBook, iPads, iPhones). Intune MDM. SafeNet, F5 & Cisco RAS Endpoint Encryption. Cisco, Teams & Zoom Video Conferencing/Webinar/Audio Visual support. Home working support. ITIL understanding and experience of practice. Hybrid meeting & Live event support. Please apply to the advert for more information. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
20/01/2025
Project-based
IT Executive Support Role Summary: The role is within the Executive Support team which is part of the End User Technologies Support division within The company. Executive Support provides a 'front-to-back' support service to a customer base of the Top 200 most senior & influential directors and executives, including the CEO, Chairman and Executive Committee, resolving all the Executives IT needs, in a fast and efficient manner, whilst always maintaining calm and in control. Key Responsibilities: Comprehensive support of all executive related IT issues and problems. Escalate problems where necessary to third parties both internal and external. Respond to phone, Email and face-to-face incidents reported to the team. Capture all workload activity via the ServiceNow toolsets. Plan and implement approved desk move and changes. Maintain adherence to IT security practices, directives and recommendation as defined by the business and industry standards. Answering executive helpline between 8:00 to 18:30 (dependant on shift) and be available to take part in an out of hours shift rota for evenings and weekends, prioritising workload & using initiatives in a fast paced. environment Cross team liaison both internally & externally with vendors/suppliers nationally and internationally to ensure exec incidents & requests are handled with priority and that the customer is constantly updated as to progress. Working with different teams to facilitate project work streams in the executive environment. Compiling technical road maps for future innovation & business integration Researching & trialling new technologies, products & services, arranging and documenting technology trails for executives. Support Executive events and Hybrid meetings. Channelling customer feedback to wider service & operations teams utilising unique insight gained as a trusted technical advisor. Knowledge/Experience required: Experience supporting in Executive environment. Windows 10 & Office 365 including MS Teams. MacOS. Outlook/Office 365 support. Lenovo & HP Hardware support. Apple Products (MacBook, iPads, iPhones). Intune MDM. SafeNet, F5 & Cisco RAS Endpoint Encryption. Cisco, Teams & Zoom Video Conferencing/Webinar/Audio Visual support. Home working support. ITIL understanding and experience of practice. Hybrid meeting & Live event support. Please apply to the advert for more information. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Contract : IT Data Center Engineer Location: Woking, Surrey Duration: Initial 3 months, with potential to go permanent Start Date: February 2025 Work Schedule: Monday to Friday, standard working hours (onsite, 5 days per week) Pay: £4,000 a month fixed (Deemed Inside IR35) Reference: 18409 About the Role: We are seeking a Data Center Engineer with hands-on experience in server hardware and rack stacking . This role is ideal for an engineer with a strong background in data center operations and a practical understanding of hardware infrastructure. As a DC Technician, you will play a crucial role in maintaining and supporting critical data center functions for our esteemed client. Key Responsibilities: Perform server hardware installations, troubleshooting, and maintenance. Manage rack and stack operations with precision and efficiency. Ensure smooth operation and physical upkeep of data center equipment. Collaborate with onsite teams to support data center requirements. Qualifications & Skills: Demonstrated experience in data center environments, particularly in server hardware and rack stacking. Strong attention to detail and problem-solving skills. Ability to work onsite five days a week, adhering to standard hours. Why Join? This is an opportunity to work with a leading customer in the data center space on an initial contract basis with a view to converting to a permanent role after 3 months. If you're a proactive and reliable Data Center Engineer looking to contribute to a dynamic and fast-paced environment, we'd love to hear from you! Networking People (UK) is acting as an Employment Business in relation to this vacancy.
20/01/2025
Project-based
Contract : IT Data Center Engineer Location: Woking, Surrey Duration: Initial 3 months, with potential to go permanent Start Date: February 2025 Work Schedule: Monday to Friday, standard working hours (onsite, 5 days per week) Pay: £4,000 a month fixed (Deemed Inside IR35) Reference: 18409 About the Role: We are seeking a Data Center Engineer with hands-on experience in server hardware and rack stacking . This role is ideal for an engineer with a strong background in data center operations and a practical understanding of hardware infrastructure. As a DC Technician, you will play a crucial role in maintaining and supporting critical data center functions for our esteemed client. Key Responsibilities: Perform server hardware installations, troubleshooting, and maintenance. Manage rack and stack operations with precision and efficiency. Ensure smooth operation and physical upkeep of data center equipment. Collaborate with onsite teams to support data center requirements. Qualifications & Skills: Demonstrated experience in data center environments, particularly in server hardware and rack stacking. Strong attention to detail and problem-solving skills. Ability to work onsite five days a week, adhering to standard hours. Why Join? This is an opportunity to work with a leading customer in the data center space on an initial contract basis with a view to converting to a permanent role after 3 months. If you're a proactive and reliable Data Center Engineer looking to contribute to a dynamic and fast-paced environment, we'd love to hear from you! Networking People (UK) is acting as an Employment Business in relation to this vacancy.
Full Stack Developer (.NET & ReactJS) - Must hold SC Clearance Responsibilities: Develop and maintain web applications using .NET (versions 6, 7, and 8) and ReactJS. Collaborate with cross-functional teams to plan, design, and deliver new features. Write clean, scalable, and efficient code, adhering to best practices. Optimize application performance, quality, and responsiveness. Troubleshoot and resolve bottlenecks and bugs. Maintain code quality, structure, and automation processes. Engage in code reviews, offering constructive feedback to peers. Stay informed about current industry trends and advancements. Requirements: Proven experience as a Full Stack Developer or in a similar role. Expertise in .NET (versions 6, 7, and 8) and ReactJS. Proficiency in Front End technologies: HTML, CSS, and JavaScript. Familiarity with RESTful APIs, web services, and GraphQL. Experience in Domain-Driven Design (DDD) and SOLID principles. Knowledge of databases like SQL Server or PostgreSQL. Understanding of Agile methodologies. Excellent problem-solving abilities and attention to detail. Strong communication skills and team collaboration experience. Experience with cloud platforms (Azure or AWS). Knowledge of CI/CD pipelines and DevOps practices. Proficiency in version control systems, such as Git. Expert Resource is a leading specialist in SAP recruitment, offering broader capabilities across Oracle, Salesforce, Microsoft, ServiceNow and IT services. As a global partner, we work with clients on contract, permanent, and fixed-term opportunities. We are committed to delivering exceptional service and building strong professional relationships with both candidates and clients in markets where we have deep expertise and genuine interest.
20/01/2025
Project-based
Full Stack Developer (.NET & ReactJS) - Must hold SC Clearance Responsibilities: Develop and maintain web applications using .NET (versions 6, 7, and 8) and ReactJS. Collaborate with cross-functional teams to plan, design, and deliver new features. Write clean, scalable, and efficient code, adhering to best practices. Optimize application performance, quality, and responsiveness. Troubleshoot and resolve bottlenecks and bugs. Maintain code quality, structure, and automation processes. Engage in code reviews, offering constructive feedback to peers. Stay informed about current industry trends and advancements. Requirements: Proven experience as a Full Stack Developer or in a similar role. Expertise in .NET (versions 6, 7, and 8) and ReactJS. Proficiency in Front End technologies: HTML, CSS, and JavaScript. Familiarity with RESTful APIs, web services, and GraphQL. Experience in Domain-Driven Design (DDD) and SOLID principles. Knowledge of databases like SQL Server or PostgreSQL. Understanding of Agile methodologies. Excellent problem-solving abilities and attention to detail. Strong communication skills and team collaboration experience. Experience with cloud platforms (Azure or AWS). Knowledge of CI/CD pipelines and DevOps practices. Proficiency in version control systems, such as Git. Expert Resource is a leading specialist in SAP recruitment, offering broader capabilities across Oracle, Salesforce, Microsoft, ServiceNow and IT services. As a global partner, we work with clients on contract, permanent, and fixed-term opportunities. We are committed to delivering exceptional service and building strong professional relationships with both candidates and clients in markets where we have deep expertise and genuine interest.
Role Title: Unix Engineer Location: Hybrid (60% Remote/40% Sheffield) Rate: £400 per day (Inside IR35) Umbrella only About the role: The Managed File Transmission Team is responsible for managing file transfers for both internal and external customers via shared file gateways across different platforms, products, technology, and standards supporting all lines of businesses. The team supports several technologies that provide highly reliable, resilient; and secure services. The team is responsible for all aspects of the project life cycle ensuring that Bank policies, guidelines, governance; and standards are defined where necessary and followed. Team members are also expected to explore new processes and procedures. Continually seek improvement of themselves and the File Transmissions Domain globally by closely working with the MFT Engineering Team. The role will work with senior leaders to deliver complex, enterprise-level initiatives that are integral to the Bank's overall strategic direction. The Technical Leader will drive key Infrastructure Services strategies for self-service infrastructure, self-healing for infrastructure break fix, fully automated governance, and drive towards a future state of immutable infrastructure. They will cross and merge the barriers that exist between software development, testing and operations teams and keep existing networks in mind as they design, plan and test. The role will help to design and develop infrastructure code, to support continuous delivery and continuous integration processes. Key responsibilities include: Hands-on experience with installation, configuration, troubleshooting, and administration patching of middle tier applications on Linux environment. Storage configuration on Unix/Linux, as per group standard (preferable on RHEL 6/7/8). Install and configuration of Veritas Cluster Server, as per group standard. Actively participate in Projects, to implement new tools and automate processes. Provide consultancy support to improve resilience, then implement approved recommendations. Weekend, overnight and Production support work may be required according to project releases, vulnerability patching schedules, and OS migrations. Work with Application teams for Observability setup for their applications and Infrastructure that will include Dashboards, Visualisation, monitoring and provide consultancy on Self-Healing solutions for Applications. Knowledge on Observability tools like Spunk, AppDynamics and ThousandEyes. Seek opportunities through Scripting automated deployments, to reduce operational tasks. Seek opportunities for integration of Splunk with other monitoring tools. Effectively communicate tool capabilities and processes to varying stakeholders. Adhere to policies, procedures, and control requirements applicable to day-to-day working, exceptional and project activities, and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures. Apply policies, procedures, practices, and standards to their allocated tasks, taking responsibility for their own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance. Key skills and experience: Over 8 years working experience as a Linux System Administrator. Red Hat Enterprise (ideally RHEL 8.x/RHEL 7.x/RHEL 6.x) is a must. Veritas Foundation Suite minimum 5 years or InfoScale. Veritas Cluster Server minimum 5 years or InfoScale. SAN and NAS exposure on Enterprise storage arrays such as EMC VMAX and NetApp's NAS. LVM configuration or Logic Volume Manager. Experience and knowledge with virtualization platform such as VMWare. Experience of using ServiceNow, Confluence, Jira is preferred. Good working knowledge of at least one Scripting language. Excellent problem-solving and effective communication skills. Strong knowledge of Operating Systems (including Linux and Windows) and networking fundamentals are required. Desirable to have skills in Ansible, Puppet, Oracle, and experience in Storage Management. Able to update technical documentation. Ability to work independently, multi-task, and take ownership of various parts of a project or initiative. Possess strong interpersonal and communication skills, to be able to deal with and form good relationships with the Business and other Technology groups through day-to-day support and project work.
20/01/2025
Project-based
Role Title: Unix Engineer Location: Hybrid (60% Remote/40% Sheffield) Rate: £400 per day (Inside IR35) Umbrella only About the role: The Managed File Transmission Team is responsible for managing file transfers for both internal and external customers via shared file gateways across different platforms, products, technology, and standards supporting all lines of businesses. The team supports several technologies that provide highly reliable, resilient; and secure services. The team is responsible for all aspects of the project life cycle ensuring that Bank policies, guidelines, governance; and standards are defined where necessary and followed. Team members are also expected to explore new processes and procedures. Continually seek improvement of themselves and the File Transmissions Domain globally by closely working with the MFT Engineering Team. The role will work with senior leaders to deliver complex, enterprise-level initiatives that are integral to the Bank's overall strategic direction. The Technical Leader will drive key Infrastructure Services strategies for self-service infrastructure, self-healing for infrastructure break fix, fully automated governance, and drive towards a future state of immutable infrastructure. They will cross and merge the barriers that exist between software development, testing and operations teams and keep existing networks in mind as they design, plan and test. The role will help to design and develop infrastructure code, to support continuous delivery and continuous integration processes. Key responsibilities include: Hands-on experience with installation, configuration, troubleshooting, and administration patching of middle tier applications on Linux environment. Storage configuration on Unix/Linux, as per group standard (preferable on RHEL 6/7/8). Install and configuration of Veritas Cluster Server, as per group standard. Actively participate in Projects, to implement new tools and automate processes. Provide consultancy support to improve resilience, then implement approved recommendations. Weekend, overnight and Production support work may be required according to project releases, vulnerability patching schedules, and OS migrations. Work with Application teams for Observability setup for their applications and Infrastructure that will include Dashboards, Visualisation, monitoring and provide consultancy on Self-Healing solutions for Applications. Knowledge on Observability tools like Spunk, AppDynamics and ThousandEyes. Seek opportunities through Scripting automated deployments, to reduce operational tasks. Seek opportunities for integration of Splunk with other monitoring tools. Effectively communicate tool capabilities and processes to varying stakeholders. Adhere to policies, procedures, and control requirements applicable to day-to-day working, exceptional and project activities, and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures. Apply policies, procedures, practices, and standards to their allocated tasks, taking responsibility for their own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance. Key skills and experience: Over 8 years working experience as a Linux System Administrator. Red Hat Enterprise (ideally RHEL 8.x/RHEL 7.x/RHEL 6.x) is a must. Veritas Foundation Suite minimum 5 years or InfoScale. Veritas Cluster Server minimum 5 years or InfoScale. SAN and NAS exposure on Enterprise storage arrays such as EMC VMAX and NetApp's NAS. LVM configuration or Logic Volume Manager. Experience and knowledge with virtualization platform such as VMWare. Experience of using ServiceNow, Confluence, Jira is preferred. Good working knowledge of at least one Scripting language. Excellent problem-solving and effective communication skills. Strong knowledge of Operating Systems (including Linux and Windows) and networking fundamentals are required. Desirable to have skills in Ansible, Puppet, Oracle, and experience in Storage Management. Able to update technical documentation. Ability to work independently, multi-task, and take ownership of various parts of a project or initiative. Possess strong interpersonal and communication skills, to be able to deal with and form good relationships with the Business and other Technology groups through day-to-day support and project work.
IT Support Engineer - Derby - £25,000 - £27,500 VIQU have partnered with a UK-based company specialising in recruitment and workforce management services across multiple industries. They serve both public and private sector organizations, supporting a diverse range of projects, from domestic infrastructure to global assignments. They are looking for a 1st - 2nd Line Support Engineer to deliver dedicated support to employees and collaborate with third-party software and hardware vendors. This is an on-site role with free parking. Key Requirements of the IT Support Engineer: Excellent customer service skills. Fundamental knowledge of IT operating systems and applications. Able to identify and resolve hardware and software issues for PCs, printers, scanners, peripherals, and mobile devices (iOS and Android). Clear and effective communication of technical concepts, both verbally and in writing, to users with varying levels of technical expertise. Actively pursuing industry-recognized certifications such as CompTIA A+ or CompTIA Network+ or similar Valid UK drivers licence/In process of completing driving licence. Key Responsibilities of the IT Support Engineer: Oversee the administration of the company's helpdesk portal. Set up user accounts and handle hardware configuration/installation for new starters and leavers. Provide remote IT support to users across the UK and internationally. Maintain and manage M365 tools/MDM platforms/Active Directory and Anti-Virus Management console Support and maintain audio, video, and IT equipment in meeting and conference rooms. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Danielle Green by sending your updated CV to (see below) or by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). IT Support Engineer - Derby - £25,000 - £27,500
20/01/2025
Full time
IT Support Engineer - Derby - £25,000 - £27,500 VIQU have partnered with a UK-based company specialising in recruitment and workforce management services across multiple industries. They serve both public and private sector organizations, supporting a diverse range of projects, from domestic infrastructure to global assignments. They are looking for a 1st - 2nd Line Support Engineer to deliver dedicated support to employees and collaborate with third-party software and hardware vendors. This is an on-site role with free parking. Key Requirements of the IT Support Engineer: Excellent customer service skills. Fundamental knowledge of IT operating systems and applications. Able to identify and resolve hardware and software issues for PCs, printers, scanners, peripherals, and mobile devices (iOS and Android). Clear and effective communication of technical concepts, both verbally and in writing, to users with varying levels of technical expertise. Actively pursuing industry-recognized certifications such as CompTIA A+ or CompTIA Network+ or similar Valid UK drivers licence/In process of completing driving licence. Key Responsibilities of the IT Support Engineer: Oversee the administration of the company's helpdesk portal. Set up user accounts and handle hardware configuration/installation for new starters and leavers. Provide remote IT support to users across the UK and internationally. Maintain and manage M365 tools/MDM platforms/Active Directory and Anti-Virus Management console Support and maintain audio, video, and IT equipment in meeting and conference rooms. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Danielle Green by sending your updated CV to (see below) or by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). IT Support Engineer - Derby - £25,000 - £27,500
Workday Integration Consultant 6 Month Contract Open UK locations Via Umbrella Our leading financial services client is looking for a Workday Integration Consultant to join their team for an initial 6-month contract, with a strong possibility of extension. Key Skills Experience working in Workday Integrations - PECI, CCW, API, Inbound integrations, Workday studio Proficient in Workday payroll integrations will be preferred Awareness about the business process that impact payroll; should be able to independently test the payroll integration design Experience in Workday security design Hands on experience in WD Reports design and development Ability to perform comprehensive analysis, design, build, test & implement the solution If you find this opportunity intriguing and aligning with your skill set, we welcome the submission of your CV without delay. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
20/01/2025
Project-based
Workday Integration Consultant 6 Month Contract Open UK locations Via Umbrella Our leading financial services client is looking for a Workday Integration Consultant to join their team for an initial 6-month contract, with a strong possibility of extension. Key Skills Experience working in Workday Integrations - PECI, CCW, API, Inbound integrations, Workday studio Proficient in Workday payroll integrations will be preferred Awareness about the business process that impact payroll; should be able to independently test the payroll integration design Experience in Workday security design Hands on experience in WD Reports design and development Ability to perform comprehensive analysis, design, build, test & implement the solution If you find this opportunity intriguing and aligning with your skill set, we welcome the submission of your CV without delay. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Title: Junior Platform Engineer Location: Remote (UK-based) Salary: £30,000 - £37,000 + Exceptional public sector Pension + package Why Apply? Kick-start your career in a dynamic environment, where you'll work with cutting-edge cloud technology and automation tools. This is a fantastic opportunity to grow your skills, collaborate with experienced professionals, and make a real impact in a forward-thinking organisation. Junior Platform Engineer Responsibilities Support secure and efficient Azure cloud operations. Assist in creating and maintaining Infrastructure as Code (eg, Terraform). Contribute to automation of development and deployment workflows. Monitor systems and respond to alerts using Azure tools. Collaborate with cross-functional teams on CI/CD pipelines and Agile projects. Junior Platform Engineer Requirements Basic experience with Azure services or similar cloud platforms. Familiarity with Scripting languages (eg, PowerShell, YML, or Terraform). Understanding of cloud models (PaaS, SaaS, IaaS). Strong problem-solving and troubleshooting abilities. Eagerness to learn and work in Agile teams. What's in it for me? Flexible remote working within the UK. Competitive salary with opportunities for growth. Comprehensive training and professional development support including Microsoft certifications Exposure to industry-leading tools and technologies. A collaborative and inclusive culture focused on innovation. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
20/01/2025
Full time
Job Title: Junior Platform Engineer Location: Remote (UK-based) Salary: £30,000 - £37,000 + Exceptional public sector Pension + package Why Apply? Kick-start your career in a dynamic environment, where you'll work with cutting-edge cloud technology and automation tools. This is a fantastic opportunity to grow your skills, collaborate with experienced professionals, and make a real impact in a forward-thinking organisation. Junior Platform Engineer Responsibilities Support secure and efficient Azure cloud operations. Assist in creating and maintaining Infrastructure as Code (eg, Terraform). Contribute to automation of development and deployment workflows. Monitor systems and respond to alerts using Azure tools. Collaborate with cross-functional teams on CI/CD pipelines and Agile projects. Junior Platform Engineer Requirements Basic experience with Azure services or similar cloud platforms. Familiarity with Scripting languages (eg, PowerShell, YML, or Terraform). Understanding of cloud models (PaaS, SaaS, IaaS). Strong problem-solving and troubleshooting abilities. Eagerness to learn and work in Agile teams. What's in it for me? Flexible remote working within the UK. Competitive salary with opportunities for growth. Comprehensive training and professional development support including Microsoft certifications Exposure to industry-leading tools and technologies. A collaborative and inclusive culture focused on innovation. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
IAM Security Engineer Central London (3 days per week in office) Up to £90,000 per annum This business has recently secured $62M in funding to divest from its former parent company and run as its own entity. As such they are looking for a Cyber Security Engineer (specialising in IAM) who will be responsible for implementing a number of technologies to improve IAM across this global business. The Security team benefits from the arrival of a new changemaker CISO who has a history of running a greenfield programmes and creating high performing teams. With their recent investment, this is a business who are taking security seriously and investing in appropriate tooling for their teams. Responsibilities: Operate at a highly technical level and implement changes quickly in adherence to both the business' policies as well as wider frameworks for example ISO, SOC, NIST Own the process for taking and re-engineering fixes, including the technical design documentation, raising the change and then implementing this Assist and review various policies architecture and standards Be working in Microsoft House so have the ability to work across the enterprise E5 suite Conduct various security assessments on a regular basis to mitigate risks Keep abreast of the changing threat landscapes. Skills/Experience: Have strong Microsoft Azure and E5 experience Ideally have used Entra or Okta before (other IAM technologies may be considered) Be proficient in at least one Scripting language for example eg Perl, Python, Powershell Have hands on experience implementing security controls for example database security, vulnerability scanning Experience with cybersecurity tooling for automation.
20/01/2025
Full time
IAM Security Engineer Central London (3 days per week in office) Up to £90,000 per annum This business has recently secured $62M in funding to divest from its former parent company and run as its own entity. As such they are looking for a Cyber Security Engineer (specialising in IAM) who will be responsible for implementing a number of technologies to improve IAM across this global business. The Security team benefits from the arrival of a new changemaker CISO who has a history of running a greenfield programmes and creating high performing teams. With their recent investment, this is a business who are taking security seriously and investing in appropriate tooling for their teams. Responsibilities: Operate at a highly technical level and implement changes quickly in adherence to both the business' policies as well as wider frameworks for example ISO, SOC, NIST Own the process for taking and re-engineering fixes, including the technical design documentation, raising the change and then implementing this Assist and review various policies architecture and standards Be working in Microsoft House so have the ability to work across the enterprise E5 suite Conduct various security assessments on a regular basis to mitigate risks Keep abreast of the changing threat landscapes. Skills/Experience: Have strong Microsoft Azure and E5 experience Ideally have used Entra or Okta before (other IAM technologies may be considered) Be proficient in at least one Scripting language for example eg Perl, Python, Powershell Have hands on experience implementing security controls for example database security, vulnerability scanning Experience with cybersecurity tooling for automation.
Ruby Developer | 3 Month Contract | Remote, UK | £600pd Outside IR35 Ruby Developer My client is currently looking for a Ruby Developer with strong experience in Hanami for a 3 month contract which may extend. This is a fully remote contract and can pay up to £600pd Outside IR35. You need to be experienced in the following Ruby Hanami What you need to do now If you feel like this Ruby Developer contract is a good fit for you, and you would like to know more, please send your latest CV or apply directly here. Ruby Developer | 3 Month Contract | Remote, UK | £600pd Outside IR35
20/01/2025
Project-based
Ruby Developer | 3 Month Contract | Remote, UK | £600pd Outside IR35 Ruby Developer My client is currently looking for a Ruby Developer with strong experience in Hanami for a 3 month contract which may extend. This is a fully remote contract and can pay up to £600pd Outside IR35. You need to be experienced in the following Ruby Hanami What you need to do now If you feel like this Ruby Developer contract is a good fit for you, and you would like to know more, please send your latest CV or apply directly here. Ruby Developer | 3 Month Contract | Remote, UK | £600pd Outside IR35
My client on the outskirts of Cardiff are urgently looking for a Desktop Support Engineer to join the team on an initial 3 month contract. The suitable Desktop Support Engineer will have * Strong Technical support experience * Excellent Customer Services Skills * Strong Microsoft Tech stack experience - M365 * Happy to help clear a backlog of support tickets This is full time onsite and a driving license is required to get to site. This is initially 3 months but highly likely to extend. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
20/01/2025
Project-based
My client on the outskirts of Cardiff are urgently looking for a Desktop Support Engineer to join the team on an initial 3 month contract. The suitable Desktop Support Engineer will have * Strong Technical support experience * Excellent Customer Services Skills * Strong Microsoft Tech stack experience - M365 * Happy to help clear a backlog of support tickets This is full time onsite and a driving license is required to get to site. This is initially 3 months but highly likely to extend. By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found on our website
Job Title: Senior Data Engineer Location: Leeds, on-site 2x per week Salary: Up to £85,000 Why Apply? Our client is looking for a talented Data Engineer to play a key role in their ongoing digital transformation. This full-time, permanent position offers the chance to develop the initial data strategy, design scalable pipelines, and create a data lake that will be central to their reporting initiatives. If you are experienced in managing cloud-based data infrastructures and eager to drive innovative solutions, this role is perfect for you. Data Engineer Responsibilities Design and maintain scalable, automated data pipelines to ingest, process, and deliver quality data across internal systems. Lead the setup of a centralised data lake to unify data from various sources, supporting BI and analytics needs across the business. Partner with teams across the business, including Product, Analytics, and IT, to ensure data requirements are met and that systems align with business goals. Continuously improve data workflows by identifying optimisation and automation opportunities to enhance system performance. Guide junior engineers by providing mentorship and fostering best practices within the data team. Stay current with data engineering technologies and innovations, ensuring the infrastructure remains scalable and future-ready. Data Engineer Requirements Demonstrated experience as a Data Engineer, with a proven track record of designing and managing scalable data pipelines. Experience in a similar capacity, with a focus on designing and implementing robust data pipelines and infrastructure. Thorough knowledge of ETL processes, with the ability to optimize data extraction, transformation, and loading. Extensive commercial expertise with AWS, including services like Glue, Data Catalog, R and large-scale data storage solutions such as data lakes. Excellent analytical and problem-solving skills, with the ability to enhance and streamline complex data processes. Strong communication skills, with experience working alongside technical and non-technical teams. What's in it for me? Influence the data strategy and define data architecture from the outset, a unique opportunity to set the direction without any pre-existing frameworks! Flexible working arrangements, including remote work options. A collaborative, forward-thinking work environment where innovation is encouraged. Opportunities for continuous professional growth and development within a fast-growing, tech-driven company. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
20/01/2025
Full time
Job Title: Senior Data Engineer Location: Leeds, on-site 2x per week Salary: Up to £85,000 Why Apply? Our client is looking for a talented Data Engineer to play a key role in their ongoing digital transformation. This full-time, permanent position offers the chance to develop the initial data strategy, design scalable pipelines, and create a data lake that will be central to their reporting initiatives. If you are experienced in managing cloud-based data infrastructures and eager to drive innovative solutions, this role is perfect for you. Data Engineer Responsibilities Design and maintain scalable, automated data pipelines to ingest, process, and deliver quality data across internal systems. Lead the setup of a centralised data lake to unify data from various sources, supporting BI and analytics needs across the business. Partner with teams across the business, including Product, Analytics, and IT, to ensure data requirements are met and that systems align with business goals. Continuously improve data workflows by identifying optimisation and automation opportunities to enhance system performance. Guide junior engineers by providing mentorship and fostering best practices within the data team. Stay current with data engineering technologies and innovations, ensuring the infrastructure remains scalable and future-ready. Data Engineer Requirements Demonstrated experience as a Data Engineer, with a proven track record of designing and managing scalable data pipelines. Experience in a similar capacity, with a focus on designing and implementing robust data pipelines and infrastructure. Thorough knowledge of ETL processes, with the ability to optimize data extraction, transformation, and loading. Extensive commercial expertise with AWS, including services like Glue, Data Catalog, R and large-scale data storage solutions such as data lakes. Excellent analytical and problem-solving skills, with the ability to enhance and streamline complex data processes. Strong communication skills, with experience working alongside technical and non-technical teams. What's in it for me? Influence the data strategy and define data architecture from the outset, a unique opportunity to set the direction without any pre-existing frameworks! Flexible working arrangements, including remote work options. A collaborative, forward-thinking work environment where innovation is encouraged. Opportunities for continuous professional growth and development within a fast-growing, tech-driven company. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
We are looking for a Senior Python Developer who can start with this client within the next 4-6 weeks. Salary upto £100k Depending on experience. Very quick interview process. Ideally, you will have worked in financial services or fintech previously and contain the following skills; Responsibilities: Design and implement end to end Python applications, focusing on handling large datasets efficiently. Translate business use-cases and feature requests into technical designs and tasks. Lead architecture and design discussions, contributing innovative ideas and approaches. Ensure high quality code through unit tests, integration tests, and documentation. Mentor and coach junior developers, fostering a collaborative team environment. Manage technical dependencies and deliverables with strong technical insight. Will need UI awareness and ideally worked on applications producing large amounts of data. Requirements: Bachelor's degree in Computer Science, Engineering, or related discipline, or equivalent experience. 5+ years of Python application development experience. Proficiency in Linux/Unix, Git, SQL, and handling large datasets. Familiarity with test frameworks, Agile/XP (Scrum, Kanban, TDD) methodologies. Experience with cloud infrastructures (preferably AWS). Strong software design skills and a delivery-focused mindset. Additional Skills: Ability to thrive in a team environment and meet tight deadlines. Interest in finance or FinTech industries. Detail-oriented with a continuous improvement mindset. Enthusiasm for learning new technologies and solving complex problems. Positive, approachable attitude that fosters collaboration and problem-solving. Client-focused with a commitment to delivering high-quality solutions.
20/01/2025
Full time
We are looking for a Senior Python Developer who can start with this client within the next 4-6 weeks. Salary upto £100k Depending on experience. Very quick interview process. Ideally, you will have worked in financial services or fintech previously and contain the following skills; Responsibilities: Design and implement end to end Python applications, focusing on handling large datasets efficiently. Translate business use-cases and feature requests into technical designs and tasks. Lead architecture and design discussions, contributing innovative ideas and approaches. Ensure high quality code through unit tests, integration tests, and documentation. Mentor and coach junior developers, fostering a collaborative team environment. Manage technical dependencies and deliverables with strong technical insight. Will need UI awareness and ideally worked on applications producing large amounts of data. Requirements: Bachelor's degree in Computer Science, Engineering, or related discipline, or equivalent experience. 5+ years of Python application development experience. Proficiency in Linux/Unix, Git, SQL, and handling large datasets. Familiarity with test frameworks, Agile/XP (Scrum, Kanban, TDD) methodologies. Experience with cloud infrastructures (preferably AWS). Strong software design skills and a delivery-focused mindset. Additional Skills: Ability to thrive in a team environment and meet tight deadlines. Interest in finance or FinTech industries. Detail-oriented with a continuous improvement mindset. Enthusiasm for learning new technologies and solving complex problems. Positive, approachable attitude that fosters collaboration and problem-solving. Client-focused with a commitment to delivering high-quality solutions.
Data Architecture - Lloyds London Market - Azure - Data Bricks - Agile - Hybrid - London - £120k - £130k + Benefits We are seeking an experienced Lead Architect to join London Market Insurer Client's Agile Product teams, to drive the technical design of digital products while ensuring alignment with broader enterprise architecture. This role is integral to translating business outcomes into actionable technical strategies and delivering innovative solutions at scale. Key Responsibilities Architectural Leadership: Translate product vision and business outcomes into technical enablers and architectural building blocks, ensuring solutions align with enterprise goals. Strategic Planning: Partner with Agile Delivery Leads and Product Managers to provide technical planning and guidance during Product Planning Events. Technical Governance: Serve as the primary point of contact for architectural impact assessments and present low-level designs at the Technical Design Authority. Documentation and Reusability: Develop and maintain comprehensive Solution Architecture documents, promoting the adoption of reusable patterns. Team Collaboration: Guide development teams in assessing technical options and ensure adherence to enterprise standards. Cross-Functional Partnerships: Work closely with Data & Analytics, Information Security, IT Operations, and Infrastructure teams to maintain seamless integration and compliance. Essential Qualifications, Skills, and Experience Core Expertise: Proven experience in designing and implementing at least two of the following: Integration and Middleware Systems Web Application Architectures Data, Insight & Artificial Intelligence solutions Agile Experience: Ability to translate high-level Non-Functional Requirements (NFRs) into actionable stories and tasks for Agile teams. Demonstrated ability to balance immediate priorities with medium-term strategic goals. Experience in hands-on collaboration with engineers to design technical solutions. Desirable Business Domain Knowledge Familiarity with one or more of the following domains: Specialty Risk Underwriting (eg, Property, PVT, Energy, Cargo). Actuarial Processes (eg, exposure analytics, technical pricing, capital modelling). Risk & Compliance (eg, KYB & Sanctions, Cybersecurity). Frameworks, Platforms, and Tools Experience in any of the following is advantageous: Azure Analytics Stack (eg, ADLG2, Databricks, Synapse, Power BI). Azure Integration Stack (eg, API Management, Logic App, Data Factory). Data Governance Tools (eg, Azure Purview). MVC-compatible frameworks (eg, MERN stack). API frameworks (eg, SOAP, REST, WebSocket). Non-relational data structures (eg, Key-Value, Graph). Agile documentation tools (eg, DrawIO, ADO Boards). Behavioural Attributes Ownership and initiative: Proactively drives progress with a bias toward action. Communication: Communicates assertively while fostering collaboration and confidence. Problem-solving: Analytical, structured, and outcome-focused. Adaptability: Thrives in dynamic environments and can quickly adapt to evolving operating models. Authority: Represents Enterprise Architecture with confidence and expertise in governance forums. Please send your CV for immediate consideration.
20/01/2025
Full time
Data Architecture - Lloyds London Market - Azure - Data Bricks - Agile - Hybrid - London - £120k - £130k + Benefits We are seeking an experienced Lead Architect to join London Market Insurer Client's Agile Product teams, to drive the technical design of digital products while ensuring alignment with broader enterprise architecture. This role is integral to translating business outcomes into actionable technical strategies and delivering innovative solutions at scale. Key Responsibilities Architectural Leadership: Translate product vision and business outcomes into technical enablers and architectural building blocks, ensuring solutions align with enterprise goals. Strategic Planning: Partner with Agile Delivery Leads and Product Managers to provide technical planning and guidance during Product Planning Events. Technical Governance: Serve as the primary point of contact for architectural impact assessments and present low-level designs at the Technical Design Authority. Documentation and Reusability: Develop and maintain comprehensive Solution Architecture documents, promoting the adoption of reusable patterns. Team Collaboration: Guide development teams in assessing technical options and ensure adherence to enterprise standards. Cross-Functional Partnerships: Work closely with Data & Analytics, Information Security, IT Operations, and Infrastructure teams to maintain seamless integration and compliance. Essential Qualifications, Skills, and Experience Core Expertise: Proven experience in designing and implementing at least two of the following: Integration and Middleware Systems Web Application Architectures Data, Insight & Artificial Intelligence solutions Agile Experience: Ability to translate high-level Non-Functional Requirements (NFRs) into actionable stories and tasks for Agile teams. Demonstrated ability to balance immediate priorities with medium-term strategic goals. Experience in hands-on collaboration with engineers to design technical solutions. Desirable Business Domain Knowledge Familiarity with one or more of the following domains: Specialty Risk Underwriting (eg, Property, PVT, Energy, Cargo). Actuarial Processes (eg, exposure analytics, technical pricing, capital modelling). Risk & Compliance (eg, KYB & Sanctions, Cybersecurity). Frameworks, Platforms, and Tools Experience in any of the following is advantageous: Azure Analytics Stack (eg, ADLG2, Databricks, Synapse, Power BI). Azure Integration Stack (eg, API Management, Logic App, Data Factory). Data Governance Tools (eg, Azure Purview). MVC-compatible frameworks (eg, MERN stack). API frameworks (eg, SOAP, REST, WebSocket). Non-relational data structures (eg, Key-Value, Graph). Agile documentation tools (eg, DrawIO, ADO Boards). Behavioural Attributes Ownership and initiative: Proactively drives progress with a bias toward action. Communication: Communicates assertively while fostering collaboration and confidence. Problem-solving: Analytical, structured, and outcome-focused. Adaptability: Thrives in dynamic environments and can quickly adapt to evolving operating models. Authority: Represents Enterprise Architecture with confidence and expertise in governance forums. Please send your CV for immediate consideration.
Senior Network Engineer - Cisco, Routing (BGP, OSPF), Nexus, Palo Alto Our client, a leading global Insurance & Reinsurance firm, are actively seeking a Senior Network Engineer to join them on a permanent basis. You will be joining up with a dedicated team of Network Engineers doing 3rd line networking & mainly project work across global business. You will be great for this role if you: Are a vastly experienced Network Engineer with strong 3rd line engineering Have excellent Cisco experience Have strong routing experience, specifically with BGP and/or OSPF Possess strong Nexus experience Have hands on Palo Alto Firewall experience This is a permanent opportunity, based in Central London, with a competitive salary. It is a hybrid position that will require you to be in office 1 day a week. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Senior Network Engineer - Cisco, Routing (BGP, OSPF), Nexus, Palo Alto
20/01/2025
Full time
Senior Network Engineer - Cisco, Routing (BGP, OSPF), Nexus, Palo Alto Our client, a leading global Insurance & Reinsurance firm, are actively seeking a Senior Network Engineer to join them on a permanent basis. You will be joining up with a dedicated team of Network Engineers doing 3rd line networking & mainly project work across global business. You will be great for this role if you: Are a vastly experienced Network Engineer with strong 3rd line engineering Have excellent Cisco experience Have strong routing experience, specifically with BGP and/or OSPF Possess strong Nexus experience Have hands on Palo Alto Firewall experience This is a permanent opportunity, based in Central London, with a competitive salary. It is a hybrid position that will require you to be in office 1 day a week. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Senior Network Engineer - Cisco, Routing (BGP, OSPF), Nexus, Palo Alto
C# - .NET - SQL - React - GraphQL - HTTP - CI/CD - DevOps - Docker/Kubernetes - Insurance - Lloyds - c£100k + Bonus & Benefits We are searching on behalf of our London Market Insurance client for a Technical Lead who will be responsible for overseeing the design, development, and implementation of technological solutions within the Reinsurance Segment. This role is critical in driving technical excellence, ensuring alignment with Lloyd's, PRA, and FSA regulatory frameworks, and managing both in-house and outsourced development teams. You will function as a bridge between business stakeholders and the technology teams, ensuring delivery of robust, scalable, and secure technology solutions. The role is responsible for providing hands-on technical oversight, including technology implementation approaches, for effectively providing the most optimal solution for the business. The incumbent will be an experienced, dynamic, multidimensional professional who is strategic, technology-savvy, and skilled in both technical strategy and operational efficiencies. This person should be able to make decisions in a fast-paced, deadline-driven, and rapidly changing environment. Job Responsibilities Lead the technical strategy and roadmap, ensuring alignment with the syndicate's business objectives and regulatory requirements. Architect, design, and implement technology solutions that enhance underwriting, claims, policy administration, and reporting systems. Oversee all stages of the software development life cycle (SDLC), from requirements gathering and system design to development, testing, and deployment. Ensure adherence to best practices in system security, data governance, and Lloyd's market regulations. Identify and mitigate risks associated with technical decisions and solutions. Collaborate with cross-functional teams, including underwriting, actuarial, finance, and operations to deliver high-quality technology solutions. Oversee multiple concurrent projects, ensuring they are delivered on time, within budget, and to the required quality. Work closely with business analysts, project managers, and product owners to ensure that technical solutions meet business needs and are fit for purpose. Conduct technical reviews and provide input on key architectural and design decisions. Collaborate with compliance and audit teams to ensure the agency's IT systems can be and are successfully audited. Keep abreast of emerging technologies and trends in the insurance industry, including Insurtech solutions, to identify opportunities for innovation. Continuously seek ways to improve efficiency, scalability, and performance of systems. 3+ years of experience in 4GL technology, preferably PowerBuilder. At least 5+ years of rigorous application development and hands-on experience using Microsoft technologies stack o At least 5+ years of hands-on experience with Microsoft .NET technologies and SQL Server o Proficiency in C# .NET, React, JavaScript, GraphQL, HTTP, REST, and SOAP. Possess in-depth understanding of multi-tier applications, serverless architecture, cloud computing, and database design. Proficiency in modern UI state management modular development. o In-depth experience in defects and enhancement management. o In-depth experience with product/application development life cycle. Proficiency in UI API development and integration. Proficiency in UI design & business process design. o Experience working with authentication and authorization. Proficient in working with large data and SQL Server. Proficient in SQL Server Stored Procedure. Strong grasp of DevOps practices, CI/CD pipelines, containerization (Docker/Kubernetes), and microservices architecture. Able to convey technical concepts in layman's terms. Experienced in agile development methodology. JIRA knowledge is a plus. Experience working in an onsite and offshore resourcing model using 3rd party partners.
20/01/2025
Full time
C# - .NET - SQL - React - GraphQL - HTTP - CI/CD - DevOps - Docker/Kubernetes - Insurance - Lloyds - c£100k + Bonus & Benefits We are searching on behalf of our London Market Insurance client for a Technical Lead who will be responsible for overseeing the design, development, and implementation of technological solutions within the Reinsurance Segment. This role is critical in driving technical excellence, ensuring alignment with Lloyd's, PRA, and FSA regulatory frameworks, and managing both in-house and outsourced development teams. You will function as a bridge between business stakeholders and the technology teams, ensuring delivery of robust, scalable, and secure technology solutions. The role is responsible for providing hands-on technical oversight, including technology implementation approaches, for effectively providing the most optimal solution for the business. The incumbent will be an experienced, dynamic, multidimensional professional who is strategic, technology-savvy, and skilled in both technical strategy and operational efficiencies. This person should be able to make decisions in a fast-paced, deadline-driven, and rapidly changing environment. Job Responsibilities Lead the technical strategy and roadmap, ensuring alignment with the syndicate's business objectives and regulatory requirements. Architect, design, and implement technology solutions that enhance underwriting, claims, policy administration, and reporting systems. Oversee all stages of the software development life cycle (SDLC), from requirements gathering and system design to development, testing, and deployment. Ensure adherence to best practices in system security, data governance, and Lloyd's market regulations. Identify and mitigate risks associated with technical decisions and solutions. Collaborate with cross-functional teams, including underwriting, actuarial, finance, and operations to deliver high-quality technology solutions. Oversee multiple concurrent projects, ensuring they are delivered on time, within budget, and to the required quality. Work closely with business analysts, project managers, and product owners to ensure that technical solutions meet business needs and are fit for purpose. Conduct technical reviews and provide input on key architectural and design decisions. Collaborate with compliance and audit teams to ensure the agency's IT systems can be and are successfully audited. Keep abreast of emerging technologies and trends in the insurance industry, including Insurtech solutions, to identify opportunities for innovation. Continuously seek ways to improve efficiency, scalability, and performance of systems. 3+ years of experience in 4GL technology, preferably PowerBuilder. At least 5+ years of rigorous application development and hands-on experience using Microsoft technologies stack o At least 5+ years of hands-on experience with Microsoft .NET technologies and SQL Server o Proficiency in C# .NET, React, JavaScript, GraphQL, HTTP, REST, and SOAP. Possess in-depth understanding of multi-tier applications, serverless architecture, cloud computing, and database design. Proficiency in modern UI state management modular development. o In-depth experience in defects and enhancement management. o In-depth experience with product/application development life cycle. Proficiency in UI API development and integration. Proficiency in UI design & business process design. o Experience working with authentication and authorization. Proficient in working with large data and SQL Server. Proficient in SQL Server Stored Procedure. Strong grasp of DevOps practices, CI/CD pipelines, containerization (Docker/Kubernetes), and microservices architecture. Able to convey technical concepts in layman's terms. Experienced in agile development methodology. JIRA knowledge is a plus. Experience working in an onsite and offshore resourcing model using 3rd party partners.
Lead Integration Engineer - Logic Apps, Azure Functions, API - Banking - Permanent My client is looking for a Senior Integration & Automation Engineer to join a dynamic, growing engineering team. This role offers the opportunity to shape and define the integration & automation function's growth, from designing and scoping processes to selecting the tools and technologies that will drive success. You'll have the chance to work with innovative, cutting-edge technologies and make a tangible impact on the team's evolution. You'll take a lead on designing and developing a range of integration services across the bank, including delivery via DevOps tools. You'll be great for this role if you have: Strong Logic Apps/Azure Functions experience API/Integration Developer focus SQL Back End development and integration Cosmos BD C# REACT or Blazor Azure DevOps AND Azure Resource Manager (ARM) experience This is a permanent opportunity, based in Central London, with a competitive salary. It is a hybrid position that will require you to be in office 3 days a week. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Lead Integration Engineer - Logic Apps, Azure Functions, API - Banking - Permanent
20/01/2025
Full time
Lead Integration Engineer - Logic Apps, Azure Functions, API - Banking - Permanent My client is looking for a Senior Integration & Automation Engineer to join a dynamic, growing engineering team. This role offers the opportunity to shape and define the integration & automation function's growth, from designing and scoping processes to selecting the tools and technologies that will drive success. You'll have the chance to work with innovative, cutting-edge technologies and make a tangible impact on the team's evolution. You'll take a lead on designing and developing a range of integration services across the bank, including delivery via DevOps tools. You'll be great for this role if you have: Strong Logic Apps/Azure Functions experience API/Integration Developer focus SQL Back End development and integration Cosmos BD C# REACT or Blazor Azure DevOps AND Azure Resource Manager (ARM) experience This is a permanent opportunity, based in Central London, with a competitive salary. It is a hybrid position that will require you to be in office 3 days a week. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Lead Integration Engineer - Logic Apps, Azure Functions, API - Banking - Permanent
Senior Network Engineer - Cisco, Routing (BGP, OSPF), Nexus, Palo Alto Our client, a leading global Insurance & Reinsurance firm, are actively seeking a Senior Network Engineer to join them on a permanent basis. You will be joining up with a dedicated team of Network Engineers doing 3rd line networking & mainly project work across global business. You will be great for this role if you: Are a vastly experienced Network Engineer with strong 3rd line engineering Have excellent Cisco experience Have strong routing experience, specifically with BGP and/or OSPF Possess strong Nexus experience Have hands on Palo Alto Firewall experience This is a permanent opportunity, based in Central London, with a competitive salary. It is a hybrid position that will require you to be in office 1 day a week. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Senior Network Engineer - Cisco, Routing (BGP, OSPF), Nexus, Palo Alto
20/01/2025
Full time
Senior Network Engineer - Cisco, Routing (BGP, OSPF), Nexus, Palo Alto Our client, a leading global Insurance & Reinsurance firm, are actively seeking a Senior Network Engineer to join them on a permanent basis. You will be joining up with a dedicated team of Network Engineers doing 3rd line networking & mainly project work across global business. You will be great for this role if you: Are a vastly experienced Network Engineer with strong 3rd line engineering Have excellent Cisco experience Have strong routing experience, specifically with BGP and/or OSPF Possess strong Nexus experience Have hands on Palo Alto Firewall experience This is a permanent opportunity, based in Central London, with a competitive salary. It is a hybrid position that will require you to be in office 1 day a week. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. We know that the most successful teams have a diversity of background, experience and approach. When we recruit, we welcome the unique contributions you can bring thanks to your sex, ethnicity, race, gender identity, nationality, age, disability and beliefs. Senior Network Engineer - Cisco, Routing (BGP, OSPF), Nexus, Palo Alto
Dynamics Developer - 12 Month Fixed-Term Contract Salary : £64,000 - £68,000 per annum Location : West London (1-2 days per week onsite) Hours : Full time We are delighted to be recruiting a Dynamics Developer for a 12-month fixed-term contract on behalf of a forward-thinking local authority . This exciting opportunity is pivotal in delivering cutting-edge customer relationship management (CRM) solutions that enhance service delivery to residents and stakeholders. About the Role: As a Dynamics Developer, you will play a key role in the design, development, and implementation of Microsoft Dynamics 365 solutions. Working closely with a team of highly skilled professionals, you will develop custom workflows, integrations, and user-centred solutions that align with the organisation's strategic goals. This role requires a blend of technical expertise, innovation, and a commitment to improving customer experiences. Key Responsibilities: Customising and configuring Microsoft Dynamics 365, including forms, entities, workflows, and dashboards Developing and implementing custom plugins, workflows, and integrations using C#, .NET, and JavaScript Optimising Dynamics 365 functionalities by leveraging the Power Platform, including PowerApps and Power Automate Collaborating with cross-functional teams to align CRM solutions with business objectives Managing the deployment of updates and maintain the integrity of the CRM environment Providing technical mentorship and guidance to junior developers
20/01/2025
Dynamics Developer - 12 Month Fixed-Term Contract Salary : £64,000 - £68,000 per annum Location : West London (1-2 days per week onsite) Hours : Full time We are delighted to be recruiting a Dynamics Developer for a 12-month fixed-term contract on behalf of a forward-thinking local authority . This exciting opportunity is pivotal in delivering cutting-edge customer relationship management (CRM) solutions that enhance service delivery to residents and stakeholders. About the Role: As a Dynamics Developer, you will play a key role in the design, development, and implementation of Microsoft Dynamics 365 solutions. Working closely with a team of highly skilled professionals, you will develop custom workflows, integrations, and user-centred solutions that align with the organisation's strategic goals. This role requires a blend of technical expertise, innovation, and a commitment to improving customer experiences. Key Responsibilities: Customising and configuring Microsoft Dynamics 365, including forms, entities, workflows, and dashboards Developing and implementing custom plugins, workflows, and integrations using C#, .NET, and JavaScript Optimising Dynamics 365 functionalities by leveraging the Power Platform, including PowerApps and Power Automate Collaborating with cross-functional teams to align CRM solutions with business objectives Managing the deployment of updates and maintain the integrity of the CRM environment Providing technical mentorship and guidance to junior developers
As a Firewall Engineer, you will play a crucial role in safeguarding our network infrastructure. Your expertise in Firewall technologies, networking concepts, and security protocols will be instrumental in protecting our digital assets. You will work closely with IT and SOC teams to design, implement, and maintain robust Firewall solutions, ensuring the highest standards of security and compliance. Join our client in our mission to create a safer digital world! Description General information: Title: Firewall Engineer Start: ASAP Contract: B2B within EU Location: Fully remote within EU Key Knowledge Areas Firewall Technologies: Understanding of different types of Firewalls (hardware, software, cloud-based). Current use at our client: Checkpoint OnPrem and Cloud Guard. Networking Concepts: TCP/IP, UDP, and OSI model. IP Addressing and subnetting. VLANs, VPNs, NAT (Network Address Translation), and PAT. Routing protocols (BGP, OSPF, EIGRP). Security Protocols and Standards: SSL/TLS, IPSec, HTTPS, SSH. Authentication mechanisms: RADIUS, TACACS+, LDAP, etc. Security frameworks: NIST, ISO 27001, PCI DSS. Threat Analysis: Knowledge of cyber threats like malware, DDoS attacks, phishing, and ransomware. Intrusion prevention and detection systems (IPS/IDS). Threat intelligence platforms and zero-day vulnerabilities. Firewall Rules and Policies: Creating, auditing, and optimizing access control lists (ACLs). Managing zones and security policies. Application-layer filtering and deep packet inspection. Monitoring and Logging: Familiarity with SIEM tools (Splunk, QRadar, etc.). Analyzing logs and reports to identify security incidents. Log correlation for incident response. OT (Operational Technology) Security: Understanding of OT environments and their unique security requirements. Implementing security measures for industrial control systems (ICS) and SCADA systems. Micro-Segmentation: Knowledge of micro-segmentation techniques to enhance network security. Implementing micro-segmentation to isolate and protect critical assets. Key Tasks of a Firewall Engineer : Firewall Deployment and Configuration: Design and implement Firewall solutions based on organizational needs. Configure Firewall rules, VPNs, and NAT policies. Access Control Management: Regularly update and optimize access control rules. Perform risk analysis of current policies. Security Monitoring and Incident Response: Monitor network traffic for suspicious activities. Respond to and investigate security incidents. Maintenance and Upgrades: Regular firmware and patch updates for Firewall devices. Migrate configurations during hardware/software upgrades. Troubleshooting: Diagnose connectivity or performance issues related to Firewalls. Resolve misconfigurations and rule conflicts. Collaboration: Work with IT teams to align Firewall policies with network architecture. Assist SOC teams during cybersecurity incidents. Employee Value Proposition Collaborate with cross-functional and highly skilled teams Remote position Job Title: Firewall Engineer Location: Visp, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
20/01/2025
Project-based
As a Firewall Engineer, you will play a crucial role in safeguarding our network infrastructure. Your expertise in Firewall technologies, networking concepts, and security protocols will be instrumental in protecting our digital assets. You will work closely with IT and SOC teams to design, implement, and maintain robust Firewall solutions, ensuring the highest standards of security and compliance. Join our client in our mission to create a safer digital world! Description General information: Title: Firewall Engineer Start: ASAP Contract: B2B within EU Location: Fully remote within EU Key Knowledge Areas Firewall Technologies: Understanding of different types of Firewalls (hardware, software, cloud-based). Current use at our client: Checkpoint OnPrem and Cloud Guard. Networking Concepts: TCP/IP, UDP, and OSI model. IP Addressing and subnetting. VLANs, VPNs, NAT (Network Address Translation), and PAT. Routing protocols (BGP, OSPF, EIGRP). Security Protocols and Standards: SSL/TLS, IPSec, HTTPS, SSH. Authentication mechanisms: RADIUS, TACACS+, LDAP, etc. Security frameworks: NIST, ISO 27001, PCI DSS. Threat Analysis: Knowledge of cyber threats like malware, DDoS attacks, phishing, and ransomware. Intrusion prevention and detection systems (IPS/IDS). Threat intelligence platforms and zero-day vulnerabilities. Firewall Rules and Policies: Creating, auditing, and optimizing access control lists (ACLs). Managing zones and security policies. Application-layer filtering and deep packet inspection. Monitoring and Logging: Familiarity with SIEM tools (Splunk, QRadar, etc.). Analyzing logs and reports to identify security incidents. Log correlation for incident response. OT (Operational Technology) Security: Understanding of OT environments and their unique security requirements. Implementing security measures for industrial control systems (ICS) and SCADA systems. Micro-Segmentation: Knowledge of micro-segmentation techniques to enhance network security. Implementing micro-segmentation to isolate and protect critical assets. Key Tasks of a Firewall Engineer : Firewall Deployment and Configuration: Design and implement Firewall solutions based on organizational needs. Configure Firewall rules, VPNs, and NAT policies. Access Control Management: Regularly update and optimize access control rules. Perform risk analysis of current policies. Security Monitoring and Incident Response: Monitor network traffic for suspicious activities. Respond to and investigate security incidents. Maintenance and Upgrades: Regular firmware and patch updates for Firewall devices. Migrate configurations during hardware/software upgrades. Troubleshooting: Diagnose connectivity or performance issues related to Firewalls. Resolve misconfigurations and rule conflicts. Collaboration: Work with IT teams to align Firewall policies with network architecture. Assist SOC teams during cybersecurity incidents. Employee Value Proposition Collaborate with cross-functional and highly skilled teams Remote position Job Title: Firewall Engineer Location: Visp, Switzerland Job Type: Contract TEKsystems, an Allegis Group company. Allegis Group AG, Aeschengraben 20, CH-4051 Basel, Switzerland. Registration No. CHE-101.865.121. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
I am currently looking for an experienced SAP Finance Lead to join our customer on an 18 month FTC. The individual should hold strong SAP Integration experience and have extensive project experience focussing on R2R, OTC and PTP. This is very much a business facing role so strong stakeholder management experience is vital. The role: You will be the main finance point of contact within the SAP upgrade project. The client are upgrading to the latest version of SAP S/4HANA cloud. You will ensure that European requirements are incorporated in the system design, while working closely with the SAP S/4 Solution Team, and with colleagues across the organization in multiple countries. You will support the design and implementation of end-to-end Record to Report (including Product Costing) processes including areas of OTC (Order to Cash) and PTP (Procure to Pay) with a Finance focus. You will closely co-ordinate with Credit Collection, Accounts Payable, and Operations Finance in the European Shared Services Team and the Finance teams in the European Markets in delivery of the SAP ERP system. Experience: Qualified ACCA/CIMA (or EU Equivalent) and/or Bachelor's degree in Finance, Accounting or similar and minimum of 10 years of relevant experience. Demonstrated understanding of SAP business end to end processes in the RTR area (accounting, revenue, fixed assets, etc.) and financial integration with OTC area (AR, invoicing, cash applications, etc), and PTP area (direct/indirect, vendor accounting, payments, etc.) Previous experience leading a project workstream is preferred Strong experience modernizing finance technology in Europe with SAP cloud is required. Strong project management, project planning, and ability to manage multiple deadlines is required. Experience in organizational change management. Strong data analytic skills and ability to summarize the findings.
20/01/2025
I am currently looking for an experienced SAP Finance Lead to join our customer on an 18 month FTC. The individual should hold strong SAP Integration experience and have extensive project experience focussing on R2R, OTC and PTP. This is very much a business facing role so strong stakeholder management experience is vital. The role: You will be the main finance point of contact within the SAP upgrade project. The client are upgrading to the latest version of SAP S/4HANA cloud. You will ensure that European requirements are incorporated in the system design, while working closely with the SAP S/4 Solution Team, and with colleagues across the organization in multiple countries. You will support the design and implementation of end-to-end Record to Report (including Product Costing) processes including areas of OTC (Order to Cash) and PTP (Procure to Pay) with a Finance focus. You will closely co-ordinate with Credit Collection, Accounts Payable, and Operations Finance in the European Shared Services Team and the Finance teams in the European Markets in delivery of the SAP ERP system. Experience: Qualified ACCA/CIMA (or EU Equivalent) and/or Bachelor's degree in Finance, Accounting or similar and minimum of 10 years of relevant experience. Demonstrated understanding of SAP business end to end processes in the RTR area (accounting, revenue, fixed assets, etc.) and financial integration with OTC area (AR, invoicing, cash applications, etc), and PTP area (direct/indirect, vendor accounting, payments, etc.) Previous experience leading a project workstream is preferred Strong experience modernizing finance technology in Europe with SAP cloud is required. Strong project management, project planning, and ability to manage multiple deadlines is required. Experience in organizational change management. Strong data analytic skills and ability to summarize the findings.
Tittle: Service Desk Engineer/Analyst Duration: 12 Months (Possibility for extension) Location: Chester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Our client, a prominent player in the investment banking industry, is seeking a dedicated and customer-oriented Service Desk Engineer to join their team. As a Service Desk Engineer, you will play a crucial role in providing first-line support to internal employees via voice and chat channels as part of their 24/7 Global Service Desk. Key Responsibilities: Delivering best-in-class client care by partnering with regional and international partners. Effectively managing multiple live chats simultaneously with internal customers, ensuring core metrics for operations and quality are met. Basic troubleshooting of Microsoft applications and proprietary systems via phone/chat. Providing technology support for up to 2 clients simultaneously through chat channels. Documenting tickets clearly for 2nd line teams to fix when first-line resolution is not attainable. Collaborating with peers and subject matter experts to continuously expand your skills and knowledge within IT. Building strong relationships with global partners and working well as part of a team. Skills & Qualifications: Excellent customer care skills with a strong desire to expand your skills and knowledge within IT. Exceptional communication and written skills. Strong attention to detail and organisational skills, with the ability to prioritise workload. Ability to multitask and maintain focus on all areas of responsibility concurrently. Experience in a technology call centre and/or customer service role. Ability to utilise multiple resources to determine causes and resolutions of problems and incidents. Experience with Windows 10/11, MS Office suite, Office 365, SharePoint, Skype, Citrix, VPN, and Cisco AnyConnect is a plus. ITSM Remedy experience is not essential but desirable. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skill set. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
20/01/2025
Project-based
Tittle: Service Desk Engineer/Analyst Duration: 12 Months (Possibility for extension) Location: Chester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Our client, a prominent player in the investment banking industry, is seeking a dedicated and customer-oriented Service Desk Engineer to join their team. As a Service Desk Engineer, you will play a crucial role in providing first-line support to internal employees via voice and chat channels as part of their 24/7 Global Service Desk. Key Responsibilities: Delivering best-in-class client care by partnering with regional and international partners. Effectively managing multiple live chats simultaneously with internal customers, ensuring core metrics for operations and quality are met. Basic troubleshooting of Microsoft applications and proprietary systems via phone/chat. Providing technology support for up to 2 clients simultaneously through chat channels. Documenting tickets clearly for 2nd line teams to fix when first-line resolution is not attainable. Collaborating with peers and subject matter experts to continuously expand your skills and knowledge within IT. Building strong relationships with global partners and working well as part of a team. Skills & Qualifications: Excellent customer care skills with a strong desire to expand your skills and knowledge within IT. Exceptional communication and written skills. Strong attention to detail and organisational skills, with the ability to prioritise workload. Ability to multitask and maintain focus on all areas of responsibility concurrently. Experience in a technology call centre and/or customer service role. Ability to utilise multiple resources to determine causes and resolutions of problems and incidents. Experience with Windows 10/11, MS Office suite, Office 365, SharePoint, Skype, Citrix, VPN, and Cisco AnyConnect is a plus. ITSM Remedy experience is not essential but desirable. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skill set. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
Join our dynamic team as part of a transformative IT Hardware Asset Management (HAM) program aimed at improving tracking and life cycle management of IT hardware assets. This role involves architecting, designing, and implementing ServiceNow-based solutions to ensure IT asset compliance, integrity, security, and visibility across the enterprise. Role is based in Glasgow, 2 days a week in office, and can be more flexible for the right candidate. Key Responsibilities: Govern relationships between applications, Legacy systems, component libraries, content repositories, and supporting databases. Conduct functional design workshops, create design specifications leveraging out-of-the-box functionality, and align with customer requirements. Develop creative solutions to resolve business challenges, technology issues, and process inefficiencies. Collaborate with delivery teams to validate and deliver client presentations, workshops, proof-of-concept designs, and respond to technical and business inquiries. Provide hands-on technical delivery of ServiceNow solutions. Investigate system/program failures or performance issues, define resolutions, and implement detailed solutions. Stay current with product developments/releases for demonstrations and thought leadership. Mentor and coach team members while sharing best practices and knowledge. Support the development and growth of services within the Enterprise Service Management (ESM) team. Required Skills & Experience: 6+ years of proven experience in technical solution design and implementation of ServiceNow applications. Experience with ServiceNow ITSM, ITBM, ITOM, CSM, SecOps, or HR products is a plus. Strong leadership and influencing abilities. Ability to create clear and concise technical and end-user documentation. Solid understanding of IT Asset Management (ITAM) processes, particularly with ServiceNow HAM and SAM Pro development. Comprehensive knowledge of IT and Enterprise Service Management. Hands-on experience with ServiceNow or similar ITSM tools is essential. ServiceNow certifications, including System Administrator and Certified Implementation Specialist, are highly desirable. Expertise in multiple application architectures and supporting technologies. Proficiency in Scripting languages such as JavaScript and familiarity with web services (REST, SOAP), XML, and JSON. What We Offer: A collaborative and innovative work environment. Opportunities to work on cutting-edge ServiceNow solutions. Support for professional development, including certifications and training. The chance to make a real impact on IT Asset Management transformation. If you're passionate about delivering high-quality ServiceNow solutions and thrive in a fast-paced, technology-driven environment, we want to hear from you! Apply today to become part of our team. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
20/01/2025
Project-based
Join our dynamic team as part of a transformative IT Hardware Asset Management (HAM) program aimed at improving tracking and life cycle management of IT hardware assets. This role involves architecting, designing, and implementing ServiceNow-based solutions to ensure IT asset compliance, integrity, security, and visibility across the enterprise. Role is based in Glasgow, 2 days a week in office, and can be more flexible for the right candidate. Key Responsibilities: Govern relationships between applications, Legacy systems, component libraries, content repositories, and supporting databases. Conduct functional design workshops, create design specifications leveraging out-of-the-box functionality, and align with customer requirements. Develop creative solutions to resolve business challenges, technology issues, and process inefficiencies. Collaborate with delivery teams to validate and deliver client presentations, workshops, proof-of-concept designs, and respond to technical and business inquiries. Provide hands-on technical delivery of ServiceNow solutions. Investigate system/program failures or performance issues, define resolutions, and implement detailed solutions. Stay current with product developments/releases for demonstrations and thought leadership. Mentor and coach team members while sharing best practices and knowledge. Support the development and growth of services within the Enterprise Service Management (ESM) team. Required Skills & Experience: 6+ years of proven experience in technical solution design and implementation of ServiceNow applications. Experience with ServiceNow ITSM, ITBM, ITOM, CSM, SecOps, or HR products is a plus. Strong leadership and influencing abilities. Ability to create clear and concise technical and end-user documentation. Solid understanding of IT Asset Management (ITAM) processes, particularly with ServiceNow HAM and SAM Pro development. Comprehensive knowledge of IT and Enterprise Service Management. Hands-on experience with ServiceNow or similar ITSM tools is essential. ServiceNow certifications, including System Administrator and Certified Implementation Specialist, are highly desirable. Expertise in multiple application architectures and supporting technologies. Proficiency in Scripting languages such as JavaScript and familiarity with web services (REST, SOAP), XML, and JSON. What We Offer: A collaborative and innovative work environment. Opportunities to work on cutting-edge ServiceNow solutions. Support for professional development, including certifications and training. The chance to make a real impact on IT Asset Management transformation. If you're passionate about delivering high-quality ServiceNow solutions and thrive in a fast-paced, technology-driven environment, we want to hear from you! Apply today to become part of our team. We are committed to offering an inclusive recruitment experience. If you require accommodations because of disability or health condition, please email. This position is being sourced through our Outsourcing service line.
Network Engineer (Network Management Systems Migration) London (Waterloo area) 3 months initially £325pd inside IR35/Umbrella This role will require the successful candidate to work night shifts, (ie from 10pm to the early hours) during the working week (Sunday to Thursday). The business is migrating from Legacy system's including Marconi SMAs, MV36/MV38 management platforms to Nokia MPLS. Primary Purpose of the Role: This role has been created to support an existing team within the Hitachi Service Centre who are responsible for the following: To provision, configure and remove services in a controlled manner on the Transmission Systems managed by the Hitachi Service Centre for the implementation of the Renewable Operations Network. To carry out agreed software and firmware updates as required to support the LUL Connect network. This role will require the individual to work night shifts, during the working week (Sunday to Thursday). Principal Relationships: As part of the role you will interact with the following on a regular basis: Technical Manager. Network Support Manager. Configuration Management Lead. Head of Service Operations. Hitachi Projects staff, Designers, Project Managers and Project Engineers. Hitachi Installation and Testing and Commissioning team members. The wider Hitachi Services team and organisation. Key Responsibilities and Tasks: The list below is not exhaustive but is a guide as to the expected duties of the role. To provision, configure and remove services in a controlled manner on the Transmission Systems. To carry out agreed software and firmware updates to the systems. Support Implementation, Change and Release Management carrying out the network changes from Network Management Centre. Provide peer training and familiarity on configurable equipment types. Configuration status and work reports as required. Follow agreed configuration management processes To undertake any reasonable duties within post holders competence as from time to time directed by Senior Management. To work with Service Desk providing updates of changes or future changes to support customer by way of notification. When deemed competent to do so, undertake equipment/system testing as required To attend team briefs and review meetings when required. Key performance Indicators against Responsibilities and Tasks: This role is continually monitored for performance and as such some of the following typical Key performance indicators (KPI's) will be used. 1. Quality of work carried out against agreed standards and procedures. 2. Contribution to Hitachi delivery of its service obligations. 3. Performance against Hitachi key values. 4. Performance against mandatory training. Expected Competence Level: Skills (underpinning Knowledge) Robust knowledge and experience of the following equipment (or similar) essential: Marconi SMAs, MV36/MV38 management platforms, Ericsson MPLS/TP, Nokia PDH (DN2, ACM2) NMS100, Nokia Synfonet, Keymile XMP (SOX management platform), Nokia MPLS. Knowledge of Transmission Systems (PDH, SDH, MPLS, IP) and the supporting management systems. Knowledge of operating system and application software. Experience of system Testing and Faulting in a time Dependent environment. Able to use a range of IT tools. Ability to produce reports. In the job it is important to be able to: Read, understand and write clear technical documents. Read and understand in order to work safely in a Railway Telecoms industry. Previous Health and Safety experience is desirable Experience: A proven record of working with transmission systems. Experience of working in an Operational Service Delivery (or Projects) environment Desirable Qualifications and Certification: Training on Transmission System (as above) equipment. Degree/HNC/HND in communications related subject. Essential Experience of working in an Network Management Centre environment.
20/01/2025
Project-based
Network Engineer (Network Management Systems Migration) London (Waterloo area) 3 months initially £325pd inside IR35/Umbrella This role will require the successful candidate to work night shifts, (ie from 10pm to the early hours) during the working week (Sunday to Thursday). The business is migrating from Legacy system's including Marconi SMAs, MV36/MV38 management platforms to Nokia MPLS. Primary Purpose of the Role: This role has been created to support an existing team within the Hitachi Service Centre who are responsible for the following: To provision, configure and remove services in a controlled manner on the Transmission Systems managed by the Hitachi Service Centre for the implementation of the Renewable Operations Network. To carry out agreed software and firmware updates as required to support the LUL Connect network. This role will require the individual to work night shifts, during the working week (Sunday to Thursday). Principal Relationships: As part of the role you will interact with the following on a regular basis: Technical Manager. Network Support Manager. Configuration Management Lead. Head of Service Operations. Hitachi Projects staff, Designers, Project Managers and Project Engineers. Hitachi Installation and Testing and Commissioning team members. The wider Hitachi Services team and organisation. Key Responsibilities and Tasks: The list below is not exhaustive but is a guide as to the expected duties of the role. To provision, configure and remove services in a controlled manner on the Transmission Systems. To carry out agreed software and firmware updates to the systems. Support Implementation, Change and Release Management carrying out the network changes from Network Management Centre. Provide peer training and familiarity on configurable equipment types. Configuration status and work reports as required. Follow agreed configuration management processes To undertake any reasonable duties within post holders competence as from time to time directed by Senior Management. To work with Service Desk providing updates of changes or future changes to support customer by way of notification. When deemed competent to do so, undertake equipment/system testing as required To attend team briefs and review meetings when required. Key performance Indicators against Responsibilities and Tasks: This role is continually monitored for performance and as such some of the following typical Key performance indicators (KPI's) will be used. 1. Quality of work carried out against agreed standards and procedures. 2. Contribution to Hitachi delivery of its service obligations. 3. Performance against Hitachi key values. 4. Performance against mandatory training. Expected Competence Level: Skills (underpinning Knowledge) Robust knowledge and experience of the following equipment (or similar) essential: Marconi SMAs, MV36/MV38 management platforms, Ericsson MPLS/TP, Nokia PDH (DN2, ACM2) NMS100, Nokia Synfonet, Keymile XMP (SOX management platform), Nokia MPLS. Knowledge of Transmission Systems (PDH, SDH, MPLS, IP) and the supporting management systems. Knowledge of operating system and application software. Experience of system Testing and Faulting in a time Dependent environment. Able to use a range of IT tools. Ability to produce reports. In the job it is important to be able to: Read, understand and write clear technical documents. Read and understand in order to work safely in a Railway Telecoms industry. Previous Health and Safety experience is desirable Experience: A proven record of working with transmission systems. Experience of working in an Operational Service Delivery (or Projects) environment Desirable Qualifications and Certification: Training on Transmission System (as above) equipment. Degree/HNC/HND in communications related subject. Essential Experience of working in an Network Management Centre environment.
DEVOPS ARCHITECT PERMANENT City OF LONDON £75,000 - £95,000 PER ANNUM + BENEFITS + BONUS INSURANCE HYBRID (3-4 DAYS PER WEEK IN THE OFFICE) THE ROLE My client is a reputable Specialist Insurer and they are looking for a DevOps Architect to join their City office on permanent basis. The DevOps Architect is responsible for leading the design, implementation and maintenance of our DevOps infrastructure and Infrastructure as code To ensure DevOps systems are scalable, secure and reliable Accountable for enhancing deployment pipelines, improving system performance, and fostering collaboration across various teams to streamline workflows and drive innovation. Maintaining documentation and training relating to Devops Systems WHAT WE ARE LOOKING FOR Demonstrable experience in Devops role at an architecture level Knowledge of Scripting languages such as bash, python Extensive experience with cloud platforms, AWS and Azure Knowledge of containerisation and orchestration (Docker, Kubernetes) Extensive experience with configuration management tooling: Ansible Extensive experience with infrastructure as code tooling: Terraform, CloudFormation, Bicep Extensive experience of CI/CD Tooling: Gitlab, Gitlab Runners Knowledge of monitoring and logging tools Understanding of microservices architecture and Restful API's ITIL V3 Foundation accreditation DEVOPS ARCHITECT PERMANENT City OF LONDON £75,000 - £95,000 PER ANNUM + BENEFITS + BONUS INSURANCE HYBRID (3-4 DAYS PER WEEK IN THE OFFICE)
20/01/2025
Full time
DEVOPS ARCHITECT PERMANENT City OF LONDON £75,000 - £95,000 PER ANNUM + BENEFITS + BONUS INSURANCE HYBRID (3-4 DAYS PER WEEK IN THE OFFICE) THE ROLE My client is a reputable Specialist Insurer and they are looking for a DevOps Architect to join their City office on permanent basis. The DevOps Architect is responsible for leading the design, implementation and maintenance of our DevOps infrastructure and Infrastructure as code To ensure DevOps systems are scalable, secure and reliable Accountable for enhancing deployment pipelines, improving system performance, and fostering collaboration across various teams to streamline workflows and drive innovation. Maintaining documentation and training relating to Devops Systems WHAT WE ARE LOOKING FOR Demonstrable experience in Devops role at an architecture level Knowledge of Scripting languages such as bash, python Extensive experience with cloud platforms, AWS and Azure Knowledge of containerisation and orchestration (Docker, Kubernetes) Extensive experience with configuration management tooling: Ansible Extensive experience with infrastructure as code tooling: Terraform, CloudFormation, Bicep Extensive experience of CI/CD Tooling: Gitlab, Gitlab Runners Knowledge of monitoring and logging tools Understanding of microservices architecture and Restful API's ITIL V3 Foundation accreditation DEVOPS ARCHITECT PERMANENT City OF LONDON £75,000 - £95,000 PER ANNUM + BENEFITS + BONUS INSURANCE HYBRID (3-4 DAYS PER WEEK IN THE OFFICE)
Infrastructure Applications Specialist - Linux - Ansible/Terraform - Python/Shell Glasgow (3 days onsite) - 12 month contract PAYE Global financial services client is seeking a 3rd Line Support Engineer with a strong background in enterprise-scale Linux/Unix environments and excellent Scripting skills. This role requires expertise in monitoring and observability tools, as well as configuration management and virtualisation technologies. Key Responsibilities: Provide 3rd line Support for their inhouse developed applications and systems. Develop and maintain scripts to automate tasks and improve system efficiency. Use Splunk and/or Grafana/Prometheus/Loki stack for monitoring and troubleshooting. Use Ansible and/or Terraform Enterprise for automation Support virtualisation environments, including VMWare. Manage high availability and disaster recovery solutions with Veritas Cluster Service. Adhere to ITIL principles for incident, problem, and change management. Skills and Experience required: Strong Linux/Unix background Advanced Scripting skills (Shell, Python) Experience with Splunk and/or Grafana/Prometheus/Loki stack Proficiency in Ansible and/or Terraform Enterprise. Knowledge of VMWare and Veritas Cluster Service. Understanding of ITIL principles. Desirable: Familiarity with Docker and container orchestration platforms such as Kubernetes/OpenShift. Experience with JVM tuning and troubleshooting. Knowledge of version control systems like Git or Bitbucket. Flexibility to work out of hours/weekends as part of a shift rota is also expected. If this is of interest and you have the required skills, please submit your CV over for immediate consideration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
20/01/2025
Project-based
Infrastructure Applications Specialist - Linux - Ansible/Terraform - Python/Shell Glasgow (3 days onsite) - 12 month contract PAYE Global financial services client is seeking a 3rd Line Support Engineer with a strong background in enterprise-scale Linux/Unix environments and excellent Scripting skills. This role requires expertise in monitoring and observability tools, as well as configuration management and virtualisation technologies. Key Responsibilities: Provide 3rd line Support for their inhouse developed applications and systems. Develop and maintain scripts to automate tasks and improve system efficiency. Use Splunk and/or Grafana/Prometheus/Loki stack for monitoring and troubleshooting. Use Ansible and/or Terraform Enterprise for automation Support virtualisation environments, including VMWare. Manage high availability and disaster recovery solutions with Veritas Cluster Service. Adhere to ITIL principles for incident, problem, and change management. Skills and Experience required: Strong Linux/Unix background Advanced Scripting skills (Shell, Python) Experience with Splunk and/or Grafana/Prometheus/Loki stack Proficiency in Ansible and/or Terraform Enterprise. Knowledge of VMWare and Veritas Cluster Service. Understanding of ITIL principles. Desirable: Familiarity with Docker and container orchestration platforms such as Kubernetes/OpenShift. Experience with JVM tuning and troubleshooting. Knowledge of version control systems like Git or Bitbucket. Flexibility to work out of hours/weekends as part of a shift rota is also expected. If this is of interest and you have the required skills, please submit your CV over for immediate consideration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Quality and Reliability Engineer Quality and Reliability Engineer Truro, Cornwall (x4 days on site per week) Up to £70,000 per year Plus excellent company benefits (25 days holiday plus bank holidays, Pension, Life Insurance, etc.) The Opportunity: My client working within the renewable energy sector are looking for a Quality and Reliability Engineer on a permanent basis where the purpose of the role is to embed quality and reliability processes with my client's product development and to ensure the safety, usability and longevity of equipment and site installations. You will be responsible for analysing the performance of various Products, Systems and Components with a view to identifying potential failures before they occur through predictive modelling; driving design revisions, inform preventative maintenance regimes and create an environment for robust continuous improvement processes. Skills and Experience: Bachelor's degree in mechanical engineering or related field At least 3 years' experience in a reliability Engineering role Proficient with reliability software, techniques, and diagnostics tools Strong analytical and problem-solving skills Familiarity with Industry Standard practices such as Kaizen, Six-Sigma and Lean Manufacturing General understanding of cost/benefit analysis Practical application of skills to ensure solutions sought provide lean value Designing and implementing quality and reliability regimes in-keeping with the company's ISO 9001 accreditation Please contact John here at ISR to discuss this opportunity in more detail and how our client are transforming the renewable energy sector through innovation and technology?
20/01/2025
Full time
Quality and Reliability Engineer Quality and Reliability Engineer Truro, Cornwall (x4 days on site per week) Up to £70,000 per year Plus excellent company benefits (25 days holiday plus bank holidays, Pension, Life Insurance, etc.) The Opportunity: My client working within the renewable energy sector are looking for a Quality and Reliability Engineer on a permanent basis where the purpose of the role is to embed quality and reliability processes with my client's product development and to ensure the safety, usability and longevity of equipment and site installations. You will be responsible for analysing the performance of various Products, Systems and Components with a view to identifying potential failures before they occur through predictive modelling; driving design revisions, inform preventative maintenance regimes and create an environment for robust continuous improvement processes. Skills and Experience: Bachelor's degree in mechanical engineering or related field At least 3 years' experience in a reliability Engineering role Proficient with reliability software, techniques, and diagnostics tools Strong analytical and problem-solving skills Familiarity with Industry Standard practices such as Kaizen, Six-Sigma and Lean Manufacturing General understanding of cost/benefit analysis Practical application of skills to ensure solutions sought provide lean value Designing and implementing quality and reliability regimes in-keeping with the company's ISO 9001 accreditation Please contact John here at ISR to discuss this opportunity in more detail and how our client are transforming the renewable energy sector through innovation and technology?
Cloud & Automation Engineer Location: Bristol/Hybrid Salary Range: £48,000 - £55,000 Job Type: Full-time We are representing a prestigious client in the public sector who are seeking a Cloud & Automation Engineer to enhance their IT infrastructure and services through innovative cloud solutions and automation. Day-to-day of the role: Act as a Capacity and Availability Manager for Azure services, ensuring optimal performance and cost-effectiveness. Integrate, test, and maintain cloud technologies and solutions, including IaaS, PaaS, and SaaS. Lead incident management efforts, coordinating effective responses and resolutions. Manage IT security and support business continuity and disaster recovery planning. Continuously improve IT service provision by optimizing processes and implementing best practices in cloud management. Required Skills & Qualifications: Proficient in Azure/M365 technology stack, including Azure Active Directory and MS Intune. Experience with Cloud Management & Security - Policies, RBAC, ACL etc. Familiarity with Office 365 applications such as Teams, SharePoint Online, and OneDrive. Skilled in monitoring, analytics, CI/CD, containers, automation, and Infrastructure as Code. Knowledge of testing and cloud tools, serverless applications, and networking protocols. Understanding of configuration management, VMWare, and storage solutions. Proficient in PaaS and SaaS solutions and implementation. Strong Scripting and coding abilities, adhering to syntax standards, version control, and best practices. Experience in Agile methodologies like Scrum and Kanban. Solid generalist infrastructure background, including networks and systems administration. In-depth knowledge of IT security principles and their application. Benefits: Competitive salary within the specified pay band. Over 20% pension contribution. Great training opportunities for professional development. Dynamic and collaborative work environment that fosters innovation and continuous improvement. To apply for the Cloud & Automation Engineer position, please submit your CV and cover letter detailing your relevant experience and your motivation for applying to this role.
20/01/2025
Full time
Cloud & Automation Engineer Location: Bristol/Hybrid Salary Range: £48,000 - £55,000 Job Type: Full-time We are representing a prestigious client in the public sector who are seeking a Cloud & Automation Engineer to enhance their IT infrastructure and services through innovative cloud solutions and automation. Day-to-day of the role: Act as a Capacity and Availability Manager for Azure services, ensuring optimal performance and cost-effectiveness. Integrate, test, and maintain cloud technologies and solutions, including IaaS, PaaS, and SaaS. Lead incident management efforts, coordinating effective responses and resolutions. Manage IT security and support business continuity and disaster recovery planning. Continuously improve IT service provision by optimizing processes and implementing best practices in cloud management. Required Skills & Qualifications: Proficient in Azure/M365 technology stack, including Azure Active Directory and MS Intune. Experience with Cloud Management & Security - Policies, RBAC, ACL etc. Familiarity with Office 365 applications such as Teams, SharePoint Online, and OneDrive. Skilled in monitoring, analytics, CI/CD, containers, automation, and Infrastructure as Code. Knowledge of testing and cloud tools, serverless applications, and networking protocols. Understanding of configuration management, VMWare, and storage solutions. Proficient in PaaS and SaaS solutions and implementation. Strong Scripting and coding abilities, adhering to syntax standards, version control, and best practices. Experience in Agile methodologies like Scrum and Kanban. Solid generalist infrastructure background, including networks and systems administration. In-depth knowledge of IT security principles and their application. Benefits: Competitive salary within the specified pay band. Over 20% pension contribution. Great training opportunities for professional development. Dynamic and collaborative work environment that fosters innovation and continuous improvement. To apply for the Cloud & Automation Engineer position, please submit your CV and cover letter detailing your relevant experience and your motivation for applying to this role.
