Request Technology - Craig Johnson
Chicago, Illinois
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
08/02/2025
*This is a 6 month contract to hire CTH role, not a straight contract, only candidates that want to convert a permanent employee will be considered* Prestigious Financial Institution is currently seeking a ITIL Service Management Associate with strong ServiceNow experience. Candidate will be responsible for the review and streamline the existing Service Request catalog. Candidate will develop and implement ServiceNow Employee Center utilizing the streamlined catalog. Responsibilities: Manage the IT Service Management Knowledge and Service Request processes with focus on effectiveness, efficiency, and responsiveness to customer issues/requests or operational issues while ensuring adherence to policies, procedures, and controls Provide training materials for Service Request Content Owners (SRO) and Service Request Requesters (SRR) on the Service Request process to ensure ongoing process compliance and adherence to controls Coordinate and facilitate discussions and working sessions between SROs and Incident managers ensuring appropriate level of requirements gathering are understood, documented, and reviewed Consult with SROs to improve the Service Request Catalog/Service Portal/Employee Center Consult with SROs on applicable procedures, job aids, process flows, and controls that support Service Request and Knowledge Management processes Develop, monitor, and report the agreed Key Performance Indicators corresponding to compliance with senior management Drive continuous improvement through trend reporting analysis and metrics management Continually work towards making improvements to the processes and corresponding ITSM modules Coordinate with other ITIL Process Owners Qualifications: Experience with ServiceNow (required) Experience with ServiceNow Employee Center Unified Portal (required) Ability to collaborate and communicate effectively across multiple stakeholders to ensure an effective platform that adheres to governance standards. Experience with Microsoft Office desktop tools (Project, Word, Excel) Experience with Atlassian tools (JIRA, Confluence) Familiarity various data interpretation techniques. Experience with Agile Methodologies and Concepts Familiarity with ITIL modules eg Incident, Problem, Change, Config, Release, Service Portal, Knowledgebase Ability to follow regulatory documentation procedures and requirements.
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this 6+ month straight contract role* Prestigious Financial Institution is currently seeking a Business Technical Data Governance Analyst. Candidate will a ct as a liaison and translation layer between business and technical teams and operates at system and detailed technical level for analysis purposes. Work on new project requirements from initial requirements through full development life cycle and implementation. Responsibilities: Responsible for gathering business and technical requirements to capture metadata and lineage working with Business and Technical SMEs. Lead Data Domain and Data Steward Workgroup meetings Work closely with Data Domain Owners and SME's to identify CDE's (Critical Data Elements) and define data elements for the Business Glossary Collaborate with Data Domain Owners to identify and define appropriate business rules Collaborate with the Metadata specialist to identify data sources Collaborate with data modelers to review definitions of business terms vs. technical terms Utilize data profiling and data quality tools to expose and determine causes of data quality issues when defining business rules Participate in metadata management utilizing IBM Metadata Asset Manager and the IBM Information Governance Catalog to build out the business glossary Implement data governance controls, procedures, and standards Develop and deliver presentations for department and senior leadership Perform other duties as assigned Qualifications: Structured Query Language (SQL) Data Governance Tools example, Informatica, IBM ISEE, Collibra etc Experience working on APIs, Kafka as Data Sources is preferred. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift). Strong data analysis capabilities. Bachelor or Master degree in data analytics, computer science or related field.
08/02/2025
Project-based
*We are unable to sponsor for this 6+ month straight contract role* Prestigious Financial Institution is currently seeking a Business Technical Data Governance Analyst. Candidate will a ct as a liaison and translation layer between business and technical teams and operates at system and detailed technical level for analysis purposes. Work on new project requirements from initial requirements through full development life cycle and implementation. Responsibilities: Responsible for gathering business and technical requirements to capture metadata and lineage working with Business and Technical SMEs. Lead Data Domain and Data Steward Workgroup meetings Work closely with Data Domain Owners and SME's to identify CDE's (Critical Data Elements) and define data elements for the Business Glossary Collaborate with Data Domain Owners to identify and define appropriate business rules Collaborate with the Metadata specialist to identify data sources Collaborate with data modelers to review definitions of business terms vs. technical terms Utilize data profiling and data quality tools to expose and determine causes of data quality issues when defining business rules Participate in metadata management utilizing IBM Metadata Asset Manager and the IBM Information Governance Catalog to build out the business glossary Implement data governance controls, procedures, and standards Develop and deliver presentations for department and senior leadership Perform other duties as assigned Qualifications: Structured Query Language (SQL) Data Governance Tools example, Informatica, IBM ISEE, Collibra etc Experience working on APIs, Kafka as Data Sources is preferred. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift). Strong data analysis capabilities. Bachelor or Master degree in data analytics, computer science or related field.
Summary: This position is expected to manage and/or support initiatives for continuous improvement in current and future CargoWise modules and projects as determined by the company. The successful candidate for this role will take ownership of the development and deployment of these projects, communicate on progress, and meet deadlines as decided by the company. This position is critical to the continued efficient use of our CargoWise operating system. Responsibilities: Help develop project plans for assigned projects Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project Support implementation of new features and training with roll out Handle multiple projects simultaneously, meeting deadlines Analyze project data & risk, report findings, and propose solutions Provide administrative support as needed Work on tight deadlines and changing priorities Ensure stakeholder views are managed toward the best solution Work independently and as part of a team CargoWise documentation Requirements: Minimum 2 years CargoWise Experience 2 years of SQL Back End/data base skills 2 years of workflows programming and debugging. 2 years of experience with creating and modifying documents within Cargowise. 2 years of experience of Air & Ocean Import/Export Preferred skills Excellent Communication & listening skills Planning & time management skills Deadline management Prioritization Intermediate proficiency in Microsoft Excel
08/02/2025
Full time
Summary: This position is expected to manage and/or support initiatives for continuous improvement in current and future CargoWise modules and projects as determined by the company. The successful candidate for this role will take ownership of the development and deployment of these projects, communicate on progress, and meet deadlines as decided by the company. This position is critical to the continued efficient use of our CargoWise operating system. Responsibilities: Help develop project plans for assigned projects Ensure projects adhere to frameworks and all documentation is maintained appropriately for each project Support implementation of new features and training with roll out Handle multiple projects simultaneously, meeting deadlines Analyze project data & risk, report findings, and propose solutions Provide administrative support as needed Work on tight deadlines and changing priorities Ensure stakeholder views are managed toward the best solution Work independently and as part of a team CargoWise documentation Requirements: Minimum 2 years CargoWise Experience 2 years of SQL Back End/data base skills 2 years of workflows programming and debugging. 2 years of experience with creating and modifying documents within Cargowise. 2 years of experience of Air & Ocean Import/Export Preferred skills Excellent Communication & listening skills Planning & time management skills Deadline management Prioritization Intermediate proficiency in Microsoft Excel
Summer-Browning Associates
East Kilbride, Lanarkshire
Senior Contract and Supplier Management Lead We are looking for a Senior Contract and Supplier Management Lead to work within the Public sector Location: East Kilbride,Glasgow - hybrid working Essential Skills: The ideal candidates will hold Active SC clearance and have a proven Commercial/Contract Management background, with the following skills/experience: . Experience in contract and supplier management, demonstrating improved value, operational effectiveness and reduced risk, identifying opportunities to deliver against your organisation's priorities . Extensive commercial and procurement experience and understanding of regulated procurement, including the Public Contracts Regulations 2015 and the Procurement Act 2023. . Strong internal and external stakeholder relationships, working collaboratively, with a track record of influencing at executive and senior levels . Experience within Government and IT sector is preferable, ideally with experience of operating within secure service delivery. Professional Qualifications . Recognised commercial qualification would be desirable, MCIPS, ICM, etc
08/02/2025
Project-based
Senior Contract and Supplier Management Lead We are looking for a Senior Contract and Supplier Management Lead to work within the Public sector Location: East Kilbride,Glasgow - hybrid working Essential Skills: The ideal candidates will hold Active SC clearance and have a proven Commercial/Contract Management background, with the following skills/experience: . Experience in contract and supplier management, demonstrating improved value, operational effectiveness and reduced risk, identifying opportunities to deliver against your organisation's priorities . Extensive commercial and procurement experience and understanding of regulated procurement, including the Public Contracts Regulations 2015 and the Procurement Act 2023. . Strong internal and external stakeholder relationships, working collaboratively, with a track record of influencing at executive and senior levels . Experience within Government and IT sector is preferable, ideally with experience of operating within secure service delivery. Professional Qualifications . Recognised commercial qualification would be desirable, MCIPS, ICM, etc
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
07/02/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Manager of ServiceNow Development with strong hands-on experience. Candidate will be responsible for leading the platform team that will work with other teams of software & systems engineers, business systems analysts and application architects who plan, design, develop, test and deploy technology solutions. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical decision making to achieve these objectives. This individual will be a team player and work well with business, technical and non-technical professionals in a fast pace agile environment. Responsibilities: Manages the delivery of complex projects which may involve multiple systems Provides leadership to solution development teams, and proactively engages with teams to promote process and organizational improvements that enhance overall effectiveness Manages and facilitates technical experts and architects resolve complex technical challenges while also ensuring compliance of various standards around coding, testing, and documenting the systems you develop Guides the transformation of complex business requirements into specifications that will increase understanding of Why & What part of business requirements to the development team Develops short and long-term strategy for delivery of system objectives together with the technical and business product owner(s) and other partners Leads data management and reporting efforts to promote a stable architecture and usable platform A team player who assists the team as required to achieve collective goals & delivery milestones including knowledge-share Manage a development team Qualifications: [Required] 8+ years in implementing various solutions, can offer customers real-world examples and provide best practice solution options [Required] 6+ years of relevant work experience implementing and managing IT, Security and/or GRC solutions [Required] Knowledge of system architecture and data analytics [Required] Excellent oral and written communication skills [Required] Ability to create and present executive level presentations [Required] Curious and adept in developing understanding about technology including industry best practices, platform capabilities, and architecture principles to help drive team productivity [Preferred] Work experience in regulated Financial Services industry [Required] Working knowledge with ServiceNow and familiarity with other cloud-based technology management solutions (eg, Jira, Confluence, Workday, Oracle Cloud, etc.) [Required] Working knowledge of JavaScript [Required] Knowledge of various IT processes and best practices [Required] Knowledge of Agile Development framework and effective SCRUM techniques [Preferred] ServiceNow Certified System Administrator [Preferred] ServiceNow Certified Application Developer [Preferred] ITIL Certification [Required] BS degree in Computer Science, similar technical field [Preferred] Masters degree in Computer Science
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
07/02/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
07/02/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Institution is currently seeking a Senior Identity and Access Management Engineer with strong ForgeRock experience. Candidate will be responsible for access control and all associated programs. Applications supporting these programs include ForgeRock, SailPoint and Duo. This position has an emphasis on integrating internal applications with ForgeRock Identity suite using OAuth methodologies and custom scopes, coordinating directly with application development teams and enterprise architecture. Team Members collaborate daily for IAM System design and implementation, as well as assist with operational and customer support of the workforce in Identity and Access related functions. Team members assist with evaluating and supplementing our compliance readiness posture, assisting with the evaluation of control execution, process efficiency, and evidence gathering for internal and external auditors. Responsibilities To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned Qualifications The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions. Report on controls, evidence gathering and control execution. Work collaboratively across IT and Business departments to implement technical solutions Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Assist in identifying or developing tools or methods to track and monitor risk Support management with special projects and other duties as assigned. Microsoft Active Directory and LDAP Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS) Basic knowledge of Controls, Risk Ranking/mapping, Remediation items and general IT audit Preferred (nice to have) Sailpoint Identity IQ administration or experience E-GRC/Archer ServiceNow Mainframe architecture CA-ACF2 Mainframe access control facilities Directory services, LDAP, and their inherent security (Active Directory, CA Directory). Bachelors degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience preferred Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc)
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Technology Operations Support Analyst, preferably with UC4 experience. Candidate will be responsible for monitoring the production environment. It also includes reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Cloud, Linux/Unix, Networking, Business Operations, Change/Problem/Incident Management. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using OCC approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing OCC approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Assist with Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support MQ channels Support the execution and troubleshooting of scheduling jobs. Provide first-level support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Qualifications: [Required] Basic knowledge of ITIL principles [Required] Working knowledge of Scheduling applications/tools (UC4/Control M) [Required] Basic understanding of Network [Required] Basic understanding of Unix/Linux [Required] Basic understanding Windows [Required] Basic understanding Storage [Required] Basic knowledge of IBM JCL [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Nice to have] Knowledge of Clearing and Finance industry [Required] Basic Knowledge of Application life cycle and deployment [Required] Knowledge of MQ (stop/start/recycle) [Required] Problem/Incident management applications and tools experience [Required or in process of acquiring] Bachelor's degree in Computer Information Systems or a related discipline 3+ years of OS390 JCL and IBM utilities 3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 3+ years working knowledge of an open systems scheduling product (UC4). Some knowledge of cloud environment [Preferred] Industry certifications in the areas of ITIL
07/02/2025
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Technology Operations Support Analyst, preferably with UC4 experience. Candidate will be responsible for monitoring the production environment. It also includes reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Cloud, Linux/Unix, Networking, Business Operations, Change/Problem/Incident Management. Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems using OCC approved software. Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies utilizing OCC approved software. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Assist with Mainframe IPL's, and other system commands if and when required. Support transmissions across SFTP/NDM. Support MQ channels Support the execution and troubleshooting of scheduling jobs. Provide first-level support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage. Qualifications: [Required] Basic knowledge of ITIL principles [Required] Working knowledge of Scheduling applications/tools (UC4/Control M) [Required] Basic understanding of Network [Required] Basic understanding of Unix/Linux [Required] Basic understanding Windows [Required] Basic understanding Storage [Required] Basic knowledge of IBM JCL [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Nice to have] Knowledge of Clearing and Finance industry [Required] Basic Knowledge of Application life cycle and deployment [Required] Knowledge of MQ (stop/start/recycle) [Required] Problem/Incident management applications and tools experience [Required or in process of acquiring] Bachelor's degree in Computer Information Systems or a related discipline 3+ years of OS390 JCL and IBM utilities 3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 3+ years working knowledge of an open systems scheduling product (UC4). Some knowledge of cloud environment [Preferred] Industry certifications in the areas of ITIL
Request Technology - Craig Johnson
Chicago, Illinois
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Jira Analyst. Candidate will provide expertise in implementing and supporting various third-party software packages in support of clearing and enterprise business systems. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical recommendations to help achieve objectives. This role requires some experience in Agile frameworks with practical experience in an Agile role at either the program or team levels with demonstrated ability to adopt agile principles, mindset, and methodologies. This role will coach team members and advise teams, product owners, and business stakeholders on agile practices. Responsibilities: Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Proactively identify and mitigate risks using Agile best practices and project data Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work Assist with internal and external communication, improving transparency, and information radiation Implement and manage monitoring technologies for software, server, and network platforms Resolve configuration-related problems Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes Assists Production Support by providing advice on system functionality and fixes as required Qualifications: [Required] Foundational understanding of Agile and scaling Agile practices for multiple teams [Required] Demonstrated experience using planning and project management tools like Jira & Confluence [Required] 3 - 5 years' experience in roles that help deliver technology improvements, road mapping and product development [Required] A creative, technical expert who possesses business acumen to help create innovative and modern products for our users [Required] A leader who will develop customer-focused and innovative solutions to complex problems inspiring stakeholders and supporting a robust product strategy [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Project planning tools like MS Project, ServiceNow or Jira Plans [Required] ServiceNow platform experience [Required] Confluence administration and Jira reporting are preferred [Required] Basic understanding of IT infrastructure and IT systems design [Preferred] Familiarity within a ticketing system such as ServiceNow [Required] Experience working as Business Analyst on building Product teams or working with teams to move towards a Product mindset [Required] 1-3 years working in role as Software Developer, Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach [Required] 1-3 years working as a business or system analyst (BA/SA) [Required] BS degree in Computer Science, similar technical field, or equivalent practical experience [Preferred]other low-code/COTS implementation certifications are desired
07/02/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Jira Analyst. Candidate will provide expertise in implementing and supporting various third-party software packages in support of clearing and enterprise business systems. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical recommendations to help achieve objectives. This role requires some experience in Agile frameworks with practical experience in an Agile role at either the program or team levels with demonstrated ability to adopt agile principles, mindset, and methodologies. This role will coach team members and advise teams, product owners, and business stakeholders on agile practices. Responsibilities: Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Proactively identify and mitigate risks using Agile best practices and project data Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work Assist with internal and external communication, improving transparency, and information radiation Implement and manage monitoring technologies for software, server, and network platforms Resolve configuration-related problems Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes Assists Production Support by providing advice on system functionality and fixes as required Qualifications: [Required] Foundational understanding of Agile and scaling Agile practices for multiple teams [Required] Demonstrated experience using planning and project management tools like Jira & Confluence [Required] 3 - 5 years' experience in roles that help deliver technology improvements, road mapping and product development [Required] A creative, technical expert who possesses business acumen to help create innovative and modern products for our users [Required] A leader who will develop customer-focused and innovative solutions to complex problems inspiring stakeholders and supporting a robust product strategy [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Project planning tools like MS Project, ServiceNow or Jira Plans [Required] ServiceNow platform experience [Required] Confluence administration and Jira reporting are preferred [Required] Basic understanding of IT infrastructure and IT systems design [Preferred] Familiarity within a ticketing system such as ServiceNow [Required] Experience working as Business Analyst on building Product teams or working with teams to move towards a Product mindset [Required] 1-3 years working in role as Software Developer, Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach [Required] 1-3 years working as a business or system analyst (BA/SA) [Required] BS degree in Computer Science, similar technical field, or equivalent practical experience [Preferred]other low-code/COTS implementation certifications are desired
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator, preferably with Mainframe experience as well Candidate will be responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatably automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Good consultative, communication, analytical, and judgment skills [Required] Good time management skills [Required] Ability to work effectively with clients, other systems technical staff, consultants and vendors [Required] Suggests solutions that make sense and are in line with future technology direction [Required] Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information [Required] Optimizes the use of all available resources, and approach issues with pragmatism [Required] Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. Technical Skills & Background [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Preferred] Industry certifications in the areas of ITIL [Required] Bachelor's degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years' experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
07/02/2025
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator, preferably with Mainframe experience as well Candidate will be responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatably automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Good consultative, communication, analytical, and judgment skills [Required] Good time management skills [Required] Ability to work effectively with clients, other systems technical staff, consultants and vendors [Required] Suggests solutions that make sense and are in line with future technology direction [Required] Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information [Required] Optimizes the use of all available resources, and approach issues with pragmatism [Required] Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. Technical Skills & Background [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Preferred] Industry certifications in the areas of ITIL [Required] Bachelor's degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years' experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Jira Analyst. Candidate will provide expertise in implementing and supporting various third-party software packages in support of clearing and enterprise business systems. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical recommendations to help achieve objectives. This role requires some experience in Agile frameworks with practical experience in an Agile role at either the program or team levels with demonstrated ability to adopt agile principles, mindset, and methodologies. This role will coach team members and advise teams, product owners, and business stakeholders on agile practices. Responsibilities: Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Proactively identify and mitigate risks using Agile best practices and project data Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work Assist with internal and external communication, improving transparency, and information radiation Implement and manage monitoring technologies for software, server, and network platforms Resolve configuration-related problems Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes Assists Production Support by providing advice on system functionality and fixes as required Qualifications: [Required] Foundational understanding of Agile and scaling Agile practices for multiple teams [Required] Demonstrated experience using planning and project management tools like Jira & Confluence [Required] 3 - 5 years' experience in roles that help deliver technology improvements, road mapping and product development [Required] A creative, technical expert who possesses business acumen to help create innovative and modern products for our users [Required] A leader who will develop customer-focused and innovative solutions to complex problems inspiring stakeholders and supporting a robust product strategy [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Project planning tools like MS Project, ServiceNow or Jira Plans [Required] ServiceNow platform experience [Required] Confluence administration and Jira reporting are preferred [Required] Basic understanding of IT infrastructure and IT systems design [Preferred] Familiarity within a ticketing system such as ServiceNow [Required] Experience working as Business Analyst on building Product teams or working with teams to move towards a Product mindset [Required] 1-3 years working in role as Software Developer, Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach [Required] 1-3 years working as a business or system analyst (BA/SA) [Required] BS degree in Computer Science, similar technical field, or equivalent practical experience [Preferred]other low-code/COTS implementation certifications are desired
07/02/2025
Full time
*We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Enterprise Company is currently seeking a ServiceNow Jira Analyst. Candidate will provide expertise in implementing and supporting various third-party software packages in support of clearing and enterprise business systems. The candidate must be able to solve problems creatively, communicate effectively, and proactively engage in technical recommendations to help achieve objectives. This role requires some experience in Agile frameworks with practical experience in an Agile role at either the program or team levels with demonstrated ability to adopt agile principles, mindset, and methodologies. This role will coach team members and advise teams, product owners, and business stakeholders on agile practices. Responsibilities: Embraces and advocates for Agile best practices for software development discipline (be true to Agile Manifesto) Proactively identify and mitigate risks using Agile best practices and project data Support daily stand-ups, facilitate story grooming, coordinate sprint demos, planning and retrospectives Support efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work Assist with internal and external communication, improving transparency, and information radiation Implement and manage monitoring technologies for software, server, and network platforms Resolve configuration-related problems Assist production support and development staff in debugging application defects Drives continuous improvement efforts by identifying and championing practical means of reducing time to market while maintaining high quality Lead/facilitate technology improvements while partnering with business stakeholders to achieve expected outcomes Assists Production Support by providing advice on system functionality and fixes as required Qualifications: [Required] Foundational understanding of Agile and scaling Agile practices for multiple teams [Required] Demonstrated experience using planning and project management tools like Jira & Confluence [Required] 3 - 5 years' experience in roles that help deliver technology improvements, road mapping and product development [Required] A creative, technical expert who possesses business acumen to help create innovative and modern products for our users [Required] A leader who will develop customer-focused and innovative solutions to complex problems inspiring stakeholders and supporting a robust product strategy [Required] Strong presentation and communication skills [Required] Strong analytical skills with an interest in designing innovative solutions [Required] Strong written and verbal communication skills are critical, including the ability to discuss technical concepts with non-technical personnel [Required] Project planning tools like MS Project, ServiceNow or Jira Plans [Required] ServiceNow platform experience [Required] Confluence administration and Jira reporting are preferred [Required] Basic understanding of IT infrastructure and IT systems design [Preferred] Familiarity within a ticketing system such as ServiceNow [Required] Experience working as Business Analyst on building Product teams or working with teams to move towards a Product mindset [Required] 1-3 years working in role as Software Developer, Product Owner, Project Manager, Business Analyst, Customer Service and Relationships, Agile Scrum Master or Agile Coach [Required] 1-3 years working as a business or system analyst (BA/SA) [Required] BS degree in Computer Science, similar technical field, or equivalent practical experience [Preferred]other low-code/COTS implementation certifications are desired
NO SPONSORSHIP Business Data Governance Rate: 55-65/hr - C2C 6 months LOCATION: CHICAGO, IL HYBRID 3 DAYS ONSITE AND 2 DAYS REMOTE Looking for a Data Governance, Business Technical Analyst. This is both the business and technical perspective. You will define business rules and determine causes of data quality issues when defining business rules Must have a holistic perspective on the entire data governance process from both a business and technical perspective. Act as a liaison and translation layer between business and technical teams and operates at system- and detailed technical level for analysis purposes. Work on new project requirements from initial requirements through full development life cycle and implementation. Responsible for gathering business and technical requirements to capture metadata and lineage working with Business and Technical SMEs. Lead Data Domain and Data Steward Workgroup meetings Work closely with Data Domain Owners and SME's to identify CDE's (Critical Data Elements) and define data elements for the Business Glossary Collaborate with Data Domain Owners to identify and define appropriate business rules Collaborate with the Metadata specialist to identify data sources Collaborate with data modelers to review definitions of business terms vs. technical terms Utilize data profiling and data quality tools to expose and determine causes of data quality issues when defining business rules Participate in metadata management utilizing IBM Metadata Asset Manager and the IBM Information Governance Catalog to build out the business glossary Implement data governance controls, procedures, and standards Develop and deliver presentations for department and senior leadership Perform other duties as assigned Qualifications: Structured Query Language (SQL) Data Governance Tools example, Informatica, IBM ISEE, Collibra etc Experience working on APIs, Kafka as Data Sources is preferred. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift). Strong data analysis capabilities.
07/02/2025
Project-based
NO SPONSORSHIP Business Data Governance Rate: 55-65/hr - C2C 6 months LOCATION: CHICAGO, IL HYBRID 3 DAYS ONSITE AND 2 DAYS REMOTE Looking for a Data Governance, Business Technical Analyst. This is both the business and technical perspective. You will define business rules and determine causes of data quality issues when defining business rules Must have a holistic perspective on the entire data governance process from both a business and technical perspective. Act as a liaison and translation layer between business and technical teams and operates at system- and detailed technical level for analysis purposes. Work on new project requirements from initial requirements through full development life cycle and implementation. Responsible for gathering business and technical requirements to capture metadata and lineage working with Business and Technical SMEs. Lead Data Domain and Data Steward Workgroup meetings Work closely with Data Domain Owners and SME's to identify CDE's (Critical Data Elements) and define data elements for the Business Glossary Collaborate with Data Domain Owners to identify and define appropriate business rules Collaborate with the Metadata specialist to identify data sources Collaborate with data modelers to review definitions of business terms vs. technical terms Utilize data profiling and data quality tools to expose and determine causes of data quality issues when defining business rules Participate in metadata management utilizing IBM Metadata Asset Manager and the IBM Information Governance Catalog to build out the business glossary Implement data governance controls, procedures, and standards Develop and deliver presentations for department and senior leadership Perform other duties as assigned Qualifications: Structured Query Language (SQL) Data Governance Tools example, Informatica, IBM ISEE, Collibra etc Experience working on APIs, Kafka as Data Sources is preferred. Proficient with Microsoft Office desktop tools (Word, Excel, etc.) Experience with Databases (ie Oracle, SQL Server, DB2, Amazon Redshift). Strong data analysis capabilities.
Request Technology - Craig Johnson
Chicago, Illinois
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator, preferably with Mainframe experience as well Candidate will be responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatably automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Good consultative, communication, analytical, and judgment skills [Required] Good time management skills [Required] Ability to work effectively with clients, other systems technical staff, consultants and vendors [Required] Suggests solutions that make sense and are in line with future technology direction [Required] Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information [Required] Optimizes the use of all available resources, and approach issues with pragmatism [Required] Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. Technical Skills & Background [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Preferred] Industry certifications in the areas of ITIL [Required] Bachelor's degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years' experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
07/02/2025
Full time
*This is a 2nd shift role, 2:30pm-11:00pm, Tuesday thru Saturday each week* *We are unable to sponsor for this permanent Full time role* *Position is bonus eligible* Prestigious Financial Company is currently seeking a Production Server Operations Administrator, preferably with Mainframe experience as well Candidate will be responsible for reviewing processes and procedures throughout the Production environment and driving improvements throughout. This role will reside in Technology Operations and will work closely with a broad cross-section of the organization including the following teams: Production Control, Production Support, Release Management, Platform Services, Storage, Unix, Networking, Business Operations, Change/Problem/Incident Management. The primary focus of this role is to ensure that Production runs as efficiently as possible by being an evangelist for Continues Improvement (CI), and being a technical liaison to teams to ensure that operational readiness best practices are being adhered to Responsibilities: Focus on shifting the overall operational posture from re-active to pro-active Analyze and report upon Production performance CI opportunities Analyze and report upon Production capacity CI opportunities Analyze and report upon Production critical-path processing CI opportunities Stand-up SWAT's if when needed to drive resolution of ongoing Production issues Identifies and diagnoses complex problems and factors affecting Production performance Troubleshoot hardware and software problems, take appropriate corrective actions and/or interact with IT-staff/vendors in performing complex testing, support, and troubleshooting functions Move between tactical & strategic (ie. Forecast system demands and recommend upgrades, expansions and reconfigurations if/when needed) Consult & evangelize for operational best practices Collaborate across domains (ie. network, DB etc) to assist with application tuning Adhere to any/all Production security requirements and best practices Adhere to, and advocate for, all ITIL processes (ie. Incident, Problem, & Change) Actively participate in Incident, Problem & Change as a shepherd' for all things Production Analyze repeating alerts to pro-actively identify environmental issues Surface any/all environmental & operational risks identified Evangelize for repeatably automated processes that can be scaled Prioritizes and align efforts to Production availability requirements and business priorities After hours, weekend work may be required during off hours maintenance windows. Qualifications: [Required] Good consultative, communication, analytical, and judgment skills [Required] Good time management skills [Required] Ability to work effectively with clients, other systems technical staff, consultants and vendors [Required] Suggests solutions that make sense and are in line with future technology direction [Required] Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information [Required] Optimizes the use of all available resources, and approach issues with pragmatism [Required] Maintains partnerships across the organization, and is able to influence senior management, peers and staff through an inclusive style and recognition of their abilities to achieve results. Technical Skills & Background [Required] Working knowledge of ITIL principles [Required] Understands technical monitoring and metrics [Required] Sophisticated understanding of enterprising technology [Required] Mature understanding of the relationship between software and hardware [Required] Knowledge of Clearing and Finance industry [Required] Knowledge of Application life cycle and deployment [Required] Problem/Incident management experience [Preferred] Industry certifications in the areas of ITIL [Required] Bachelor's degree in Computer Science, Telecommunications or a related discipline [Required] 5+ years' experience production systems operations or an equivalent combination of education and work experience [Required] The qualified candidate demonstrates a strong ability to multi-task in an environment of constantly changing priorities
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
07/02/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
Technology Operations Support - Tue-Sat, 2nd shift 230pm-11pm CST Salary: $80k-$90k + 10% bonus Location: Chicago, IL 2nd shift: 230pm-11pm CST, Tuesday - Saturday Hybrid: 3 days onsite, 2 days remote Training for the first 3 months: Onsite 5 days/week, Monday-Friday 8am-5pm Qualifications Bachelor's degree (or in the progress of) 3+ years of OS390 JCL and IBM utilities 3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 3+ years working knowledge of an open systems scheduling product (UC4). Some knowledge of cloud environment Basic knowledge of the following ITIL principles, Networking, Unix/Linux, Windows, Storage, IBM JCL, Monitoring, MQ (stop/start/recycle), problem/incident management Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Assist with Mainframe IPLs, and other system commands if and when required. Support transmissions across SFTP/NDM. Support MQ channels Support the execution and troubleshooting of scheduling jobs. Provide first-level support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage.
07/02/2025
Full time
Technology Operations Support - Tue-Sat, 2nd shift 230pm-11pm CST Salary: $80k-$90k + 10% bonus Location: Chicago, IL 2nd shift: 230pm-11pm CST, Tuesday - Saturday Hybrid: 3 days onsite, 2 days remote Training for the first 3 months: Onsite 5 days/week, Monday-Friday 8am-5pm Qualifications Bachelor's degree (or in the progress of) 3+ years of OS390 JCL and IBM utilities 3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage. Strong network knowledge heavily favoured. 3+ years working knowledge of an open systems scheduling product (UC4). Some knowledge of cloud environment Basic knowledge of the following ITIL principles, Networking, Unix/Linux, Windows, Storage, IBM JCL, Monitoring, MQ (stop/start/recycle), problem/incident management Responsibilities Employ first-level Incident identification and resolution techniques to address interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms. Monitor multiple applications and systems Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies. Report and document any processing anomalies. (Service Now/Remedy) Maintain processing records and logs Escalate Production Incidents to Second-Level support as required per policy to ensure a timely resolution. Assist with Mainframe IPLs, and other system commands if and when required. Support transmissions across SFTP/NDM. Support MQ channels Support the execution and troubleshooting of scheduling jobs. Provide first-level support for Production Installs, D/R and Industry tests. Maintain all off-site storage records and shipments. Rerun/Restart failed backups and perform restores when required. Work scheduled overtime when needed to ensure 24 x 7 coverage.
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
07/02/2025
Full time
*Hybrid, 3 days onsite, 2 days remote* *We are unable to sponsor as this is a permanent Full time role* A prestigious company is looking for a ForgeRock IAM Engineer. This engineer will focus on ForgeRock Identity Suite using OAuth methodologies in Linux/Windows enterprise environment. This engineer will support, administer, integrate, and configure the ForgeRock Identity Products. Responsibilities Administration and configuration of our IAM products and processes with an emphasis on ForgeRock Identity products. Developing custom integration, workflows and rules between tools using Agile methodologies. Planning, implementation, enforcement and review of security policies, procedures, and controls specific to Identity Access Management. Processing access requests and issue tickets for internal and external customers Leading troubleshooting and resolution of system issues that might contribute to enterprise Production problems. Managing project work through all phases (design, build, test, cutover). Report on controls, evidence gathering and control execution. Under limited direction from management, monitor, evaluate and maintain systems and procedures to enforce best practices for user access authorization and control. Research, recommend, and implement changes to procedures and systems to enhance systems security. Assist in communicating security policies and procedures to users. Assist internal and external customers with multi-platform security access issues and requests. Qualifications Bachelor's degree in Computer Science, Engineering, or other related field, or equivalent experience 7+ Years Identity Access Management (IAM) experience with ForgeRock Hands-on IT or security operations experience Industry recognized certifications (CISSP, ITIL, etc) Microsoft Active Directory and LDAP Experience working in and developing solutions for a highly regulated environment or organization that leverages a security framework (such as NIST, COBIT, etc). Experience supporting the ForgeRock Identity Platform including Identity Gateway, Access Manager, and Directory Server. Experience with Multi-Factor authentication protocols and systems (Entrust, Duo, or similar). Experience with Single-Sign on protocols (OIDC, OAuth2.0, SAML, SWA, etc) and systems (Okta, Ping, Siteminder, or similar). Development experience: Java, Javascript, Groovy Development experience: Python and Shell Scripting Solid understanding of Encryption and Network protocols (SSL, IPV4, HTTP) Basic knowledge of Linux operating system administration. Basic knowledge of Windows server and desktop operating systems Basic knowledge of Amazon Web Services (AWS)
IT Support Engineer - Wintel/2nd line support/Servers/full training in Azure provided. Highly successful, global organisation is looking for an enthusiastic IT Support Engineer to work in their busy IT team. Primarily you will be providing face to face and remote support to end users There will also be opportunities to undertake challenging projects and extend your skill set and experience in various areas. Ideally you should have at least a CompTIA+ or equivalent certification, 3+ years of experience in the sector, and good knowledge of the following: Windows 10/11 desktop support Microsoft 365 core technologies (Exchange Online, SharePoint, Office Apps, and general admin) Servicedesk management and ticketing system Windows 2012R2 Server and later releases. Intune The office is based in Reading and you must be prepared to travel to the office 5 days per week. Excellent training and career development opportunities exist for the right candidate. Basic salary £35-40,000 + excellent benefits Based in Reading office 5 days per week
07/02/2025
Full time
IT Support Engineer - Wintel/2nd line support/Servers/full training in Azure provided. Highly successful, global organisation is looking for an enthusiastic IT Support Engineer to work in their busy IT team. Primarily you will be providing face to face and remote support to end users There will also be opportunities to undertake challenging projects and extend your skill set and experience in various areas. Ideally you should have at least a CompTIA+ or equivalent certification, 3+ years of experience in the sector, and good knowledge of the following: Windows 10/11 desktop support Microsoft 365 core technologies (Exchange Online, SharePoint, Office Apps, and general admin) Servicedesk management and ticketing system Windows 2012R2 Server and later releases. Intune The office is based in Reading and you must be prepared to travel to the office 5 days per week. Excellent training and career development opportunities exist for the right candidate. Basic salary £35-40,000 + excellent benefits Based in Reading office 5 days per week
Job Title: Systems Administrator (IDOX & Local Government Experience) Location: London (Hybrid - 1 day per week in office) Employer: Local Government Organisation Rate: TBD About the Role We are seeking a skilled Systems Administrator with IDOX experience to join our local government team. This is a hybrid role , requiring attendance in our London office once a week while offering flexibility to work remotely. Key Responsibilities Administer, support, and maintain IDOX systems within a local government environment. Ensure system performance, security, and compliance with public sector regulations. Provide technical support and troubleshooting for IDOX-related issues. Assist in system upgrades, patches, and integrations with other council IT systems. Work collaboratively with stakeholders to optimise system functionality and improve service delivery. Key Requirements Proven experience as a Systems Administrator in a local government setting . Strong hands-on experience with IDOX applications (eg, Uniform, DMS, Public Access, Acolaid). Knowledge of IT infrastructure, databases, and integrations relevant to local government. Ability to troubleshoot technical issues and provide user support. Excellent communication and stakeholder engagement skills. To be considered, your CV must include experience with IDOX as a minimum. *Rates depend on experience and client requirements
07/02/2025
Project-based
Job Title: Systems Administrator (IDOX & Local Government Experience) Location: London (Hybrid - 1 day per week in office) Employer: Local Government Organisation Rate: TBD About the Role We are seeking a skilled Systems Administrator with IDOX experience to join our local government team. This is a hybrid role , requiring attendance in our London office once a week while offering flexibility to work remotely. Key Responsibilities Administer, support, and maintain IDOX systems within a local government environment. Ensure system performance, security, and compliance with public sector regulations. Provide technical support and troubleshooting for IDOX-related issues. Assist in system upgrades, patches, and integrations with other council IT systems. Work collaboratively with stakeholders to optimise system functionality and improve service delivery. Key Requirements Proven experience as a Systems Administrator in a local government setting . Strong hands-on experience with IDOX applications (eg, Uniform, DMS, Public Access, Acolaid). Knowledge of IT infrastructure, databases, and integrations relevant to local government. Ability to troubleshoot technical issues and provide user support. Excellent communication and stakeholder engagement skills. To be considered, your CV must include experience with IDOX as a minimum. *Rates depend on experience and client requirements
M365 Technical Lead (SharePoint/Purview) Hybrid Working: 3 days per week required in the office. DGH Recruitment are currently recruiting on behalf of a leading global professional services firm who are looking for a Senior Microsoft 365 Technical Lead to join the team in their London office. The successful candidate will be joining a dynamic team who are responsible for developing, implementing and operating the firms global IT infrastructure environment. The ideal candidate will possess design and implementation experience within an enterprise, multi-site environment. Responsibilities: - Design, deploy, and manage Microsoft 365 products and services, with a prioritization on SharePoint Online, Purview Services, and Copilot and Copilot Studio. - Implement and manage Microsoft Purview solutions with a focus on information protection, data governance, compliance management, and insider risk management. - Ensure the security of the M365 and Copilot environments, covering identity and access management, threat protection, information protection, and overall security management. - Stay updated with the latest developments in cloud computing, Microsoft 365, Purview, and Copilot. Required Skills/Experience: - 5+ years experience of working with the Microsoft 365 technology stack. - Strong understanding of cloud computing principles, particularly within Microsoft Azure and Microsoft 365 environments. - Proven experience in deploying, managing, and optimizing Microsoft 365 services; strong knowledge of Microsoft Purview, including information protection, data governance, and compliance. - Strong experience in PowerShell and other enterprise level scalable techniques (eg DSC - Desired State Configuration) M365 Technical Lead (SharePoint/Purview) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
07/02/2025
Full time
M365 Technical Lead (SharePoint/Purview) Hybrid Working: 3 days per week required in the office. DGH Recruitment are currently recruiting on behalf of a leading global professional services firm who are looking for a Senior Microsoft 365 Technical Lead to join the team in their London office. The successful candidate will be joining a dynamic team who are responsible for developing, implementing and operating the firms global IT infrastructure environment. The ideal candidate will possess design and implementation experience within an enterprise, multi-site environment. Responsibilities: - Design, deploy, and manage Microsoft 365 products and services, with a prioritization on SharePoint Online, Purview Services, and Copilot and Copilot Studio. - Implement and manage Microsoft Purview solutions with a focus on information protection, data governance, compliance management, and insider risk management. - Ensure the security of the M365 and Copilot environments, covering identity and access management, threat protection, information protection, and overall security management. - Stay updated with the latest developments in cloud computing, Microsoft 365, Purview, and Copilot. Required Skills/Experience: - 5+ years experience of working with the Microsoft 365 technology stack. - Strong understanding of cloud computing principles, particularly within Microsoft Azure and Microsoft 365 environments. - Proven experience in deploying, managing, and optimizing Microsoft 365 services; strong knowledge of Microsoft Purview, including information protection, data governance, and compliance. - Strong experience in PowerShell and other enterprise level scalable techniques (eg DSC - Desired State Configuration) M365 Technical Lead (SharePoint/Purview) In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
My client, a leading Investment Bank , is looking for an experienced Java Swing Developer to join their Fixed Income, Currencies, and Commodities technology team. This is a 12-month contract, inside IR35, with a hybrid working model. The successful candidate will work within the eFX technology team , focusing on analysing, designing, building, and deploying globally distributed, multi-tier, high-availability systems. This is an excellent opportunity to contribute to a business-focused solutions development team. The candidate will play an active role in enhancing the platform and engage with various stakeholders effectively. Essential Skills: Extensive knowledge of Java and all aspects of GUI development using Swing , including threading, performance optimisation, and building UI widgets. Strong experience developing distributed applications in Java. Practical experience using design patterns , with a strong understanding of when and why they should be applied. Strong knowledge of Messaging Middleware concepts and their applications. Experience with distributed architecture (caching, topologies) and a solid understanding of latency, concurrency, and reconciliation. Proficiency in reading, writing, and parsing XML . Strong understanding of RDBMS and experience with complex SQL , stored procedures, referential integrity, and performance tuning. Desired Skills: Business domain knowledge in FX and/or FX Options . Scripting experience with Shell, Python, Perl, or Ruby . Experience working in Front Office systems . If this role interests you, please apply with your updated CV or contact us for more information!
07/02/2025
Project-based
My client, a leading Investment Bank , is looking for an experienced Java Swing Developer to join their Fixed Income, Currencies, and Commodities technology team. This is a 12-month contract, inside IR35, with a hybrid working model. The successful candidate will work within the eFX technology team , focusing on analysing, designing, building, and deploying globally distributed, multi-tier, high-availability systems. This is an excellent opportunity to contribute to a business-focused solutions development team. The candidate will play an active role in enhancing the platform and engage with various stakeholders effectively. Essential Skills: Extensive knowledge of Java and all aspects of GUI development using Swing , including threading, performance optimisation, and building UI widgets. Strong experience developing distributed applications in Java. Practical experience using design patterns , with a strong understanding of when and why they should be applied. Strong knowledge of Messaging Middleware concepts and their applications. Experience with distributed architecture (caching, topologies) and a solid understanding of latency, concurrency, and reconciliation. Proficiency in reading, writing, and parsing XML . Strong understanding of RDBMS and experience with complex SQL , stored procedures, referential integrity, and performance tuning. Desired Skills: Business domain knowledge in FX and/or FX Options . Scripting experience with Shell, Python, Perl, or Ruby . Experience working in Front Office systems . If this role interests you, please apply with your updated CV or contact us for more information!