Head of BI and Analytics Whitehall Resources currently require an experienced Head of BI and Analytics to work with a key client *Please note this role is Inside IR35* Job Description: . Looking for someone with ideally a technology industry background, this person is coming in to run with what they currently have - not looking for someone to reinvent the processes. Will need to be experienced in Agile Scrum but not a Scrum master . Must have experience with data - they use Power Bi but are building reusable repeatable assets rather than creating new things all the time - the focus is for it to be self service Key responsibilities & accountabilities . Squad Alignment and Prioritisation Management, aligned to OKRs of Business Domains. . Acts as the Delivery Manager for the assigned Business Domain. . Facilitates Cross-Functional Alignment with other Data Leaders. . Manages expectations of SLT-1, reducing and managing escalations. . Accountable for driving value within the business domain. . Ensures recognition from the business domain towards the team. . Takes accountability for customer success management. . Strategically prioritises business initiatives. . Achieves 100% delivery of the Business Layer for the assigned Business Domain. . Functions as the Business Domain Data Owner. . Regularly meets with other Heads for collaboration. . Stays informed about business changes and effectively communicates them to the wider team. . Contributes to the design of the Business Layer. . Provides valuable information for the Self-Service Platform. Essential skills, knowledge, or experience (Inc. professional or technical qualifications) . Proven ability to develop deep relationships with business stakeholders, especially at SLT-1 level. . Technical expertise combined with in-depth knowledge of specific business domains. . Strong leadership and people management skills. . Exceptional squad alignment and prioritisation management . Effective cross-functional collaboration with other Data Leaders. . Experience in expectation management, conflict resolution, and customer success. . Strategic thinking and prioritisation for efficient delivery. . Comprehensive understanding of business layers and data ownership. . Excellent communication skills to convey business changes and contribute to design. . Demonstrated contribution to a Self-Service Platform. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
19/04/2024
Project-based
Head of BI and Analytics Whitehall Resources currently require an experienced Head of BI and Analytics to work with a key client *Please note this role is Inside IR35* Job Description: . Looking for someone with ideally a technology industry background, this person is coming in to run with what they currently have - not looking for someone to reinvent the processes. Will need to be experienced in Agile Scrum but not a Scrum master . Must have experience with data - they use Power Bi but are building reusable repeatable assets rather than creating new things all the time - the focus is for it to be self service Key responsibilities & accountabilities . Squad Alignment and Prioritisation Management, aligned to OKRs of Business Domains. . Acts as the Delivery Manager for the assigned Business Domain. . Facilitates Cross-Functional Alignment with other Data Leaders. . Manages expectations of SLT-1, reducing and managing escalations. . Accountable for driving value within the business domain. . Ensures recognition from the business domain towards the team. . Takes accountability for customer success management. . Strategically prioritises business initiatives. . Achieves 100% delivery of the Business Layer for the assigned Business Domain. . Functions as the Business Domain Data Owner. . Regularly meets with other Heads for collaboration. . Stays informed about business changes and effectively communicates them to the wider team. . Contributes to the design of the Business Layer. . Provides valuable information for the Self-Service Platform. Essential skills, knowledge, or experience (Inc. professional or technical qualifications) . Proven ability to develop deep relationships with business stakeholders, especially at SLT-1 level. . Technical expertise combined with in-depth knowledge of specific business domains. . Strong leadership and people management skills. . Exceptional squad alignment and prioritisation management . Effective cross-functional collaboration with other Data Leaders. . Experience in expectation management, conflict resolution, and customer success. . Strategic thinking and prioritisation for efficient delivery. . Comprehensive understanding of business layers and data ownership. . Excellent communication skills to convey business changes and contribute to design. . Demonstrated contribution to a Self-Service Platform. All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
19/04/2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Cyber Security Manager - 8 Months - Inside IR35 - Edinburgh Day Rate - Market Rates Harvey Nash's public sector client are currently looking to recruit a Cyber Security Manager to join their team based In Edinburgh/Remote for an initial 8 month period. Main Duties: The successful candidate will play a key role in managing the security assurance roadmap and relationship with security teams across public sector organisations and suppliers involved in developing, testing, auditing and supporting the service. Continuously review IT Security Policies and Processes in line with best practise, providing recommendations for security improvements across all assigned projects Support security architect function by defining priorities based upon risk and new emerging threats that have been identified Assist the security risk advisor and security architect function with the assessment of compliance against Government and Industry security and privacy framework standards producing gap analysis and remediation reports as required. Ensure compliance with organisational security commitments to Memorandums of Understanding and Shared Service Agreements with partner organisations Assist the security risk advisor and security architect function with risk and threat modelling and assessment Support security architect function by contributing to acceptance criteria for security countermeasure delivery, and sign off security countermeasures once delivered as operationally ready Plan and manage an ongoing schedule of security countermeasure testing Support the security risk advisor with security assurance of Cloud tools and technologies utilising Government and Industry standards such as NIS CAF, CSA STAR and ISO27001 etc Manage third party relationships from a security perspective and ensure contractual security requirements are being met Ensure Security Issues are raised in accordance to agile methodology and sprint planning Manage and represent the security function and staff for all assigned projects Lead on Vulnerability Management program at both application and platform level ensuring Essential Criteria Recent working experience (last 1-3 years) in delivery of a defined security programme where public facing identity based authentication and verification services were required, and leading Security Operations teams in the running of such services. Demonstrable working experience in designing and delivering: SOC services; Cyber Incident Response functions and Vulnerability Management processes. Demonstrable working experience and application of Government and Industry security standards including Scottish Government Cyber Resilience Framework, ISO27001, GovAssure and NCSC CAF. Direct working experience of AWS and Azure native security tools (eg Azure Sentinel, AWS Guard Duty, Microsoft Defender for Cloud, AWS Security Hub, etc). and good awareness of third party security technologies to support continuous improvements of Cloud service security posture (eg Privileged Access Management, Vulnerability Assessment System). Experience of working with and 'securing' software development life cycles (S-SDLC), and supporting Software and Cloud Engineers with security engineering expertise. Experience of engaging with, and managing, a wide range of internal and external stakeholders, including senior officials, customers and suppliers. This includes producing concise, clear, well-structured written work and communicating complex matters across a range of audiences. Desirable Criteria AWS and/or Azure professional certification in a security space and professional certification at auditor level in ISO27001. Good understanding of UK Government good practice guides 44 and 45 to support authentication and verification processes. Working knowledge of programme delivery to the UK Government digital identity and attributes trust framework. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
19/04/2024
Project-based
Cyber Security Manager - 8 Months - Inside IR35 - Edinburgh Day Rate - Market Rates Harvey Nash's public sector client are currently looking to recruit a Cyber Security Manager to join their team based In Edinburgh/Remote for an initial 8 month period. Main Duties: The successful candidate will play a key role in managing the security assurance roadmap and relationship with security teams across public sector organisations and suppliers involved in developing, testing, auditing and supporting the service. Continuously review IT Security Policies and Processes in line with best practise, providing recommendations for security improvements across all assigned projects Support security architect function by defining priorities based upon risk and new emerging threats that have been identified Assist the security risk advisor and security architect function with the assessment of compliance against Government and Industry security and privacy framework standards producing gap analysis and remediation reports as required. Ensure compliance with organisational security commitments to Memorandums of Understanding and Shared Service Agreements with partner organisations Assist the security risk advisor and security architect function with risk and threat modelling and assessment Support security architect function by contributing to acceptance criteria for security countermeasure delivery, and sign off security countermeasures once delivered as operationally ready Plan and manage an ongoing schedule of security countermeasure testing Support the security risk advisor with security assurance of Cloud tools and technologies utilising Government and Industry standards such as NIS CAF, CSA STAR and ISO27001 etc Manage third party relationships from a security perspective and ensure contractual security requirements are being met Ensure Security Issues are raised in accordance to agile methodology and sprint planning Manage and represent the security function and staff for all assigned projects Lead on Vulnerability Management program at both application and platform level ensuring Essential Criteria Recent working experience (last 1-3 years) in delivery of a defined security programme where public facing identity based authentication and verification services were required, and leading Security Operations teams in the running of such services. Demonstrable working experience in designing and delivering: SOC services; Cyber Incident Response functions and Vulnerability Management processes. Demonstrable working experience and application of Government and Industry security standards including Scottish Government Cyber Resilience Framework, ISO27001, GovAssure and NCSC CAF. Direct working experience of AWS and Azure native security tools (eg Azure Sentinel, AWS Guard Duty, Microsoft Defender for Cloud, AWS Security Hub, etc). and good awareness of third party security technologies to support continuous improvements of Cloud service security posture (eg Privileged Access Management, Vulnerability Assessment System). Experience of working with and 'securing' software development life cycles (S-SDLC), and supporting Software and Cloud Engineers with security engineering expertise. Experience of engaging with, and managing, a wide range of internal and external stakeholders, including senior officials, customers and suppliers. This includes producing concise, clear, well-structured written work and communicating complex matters across a range of audiences. Desirable Criteria AWS and/or Azure professional certification in a security space and professional certification at auditor level in ISO27001. Good understanding of UK Government good practice guides 44 and 45 to support authentication and verification processes. Working knowledge of programme delivery to the UK Government digital identity and attributes trust framework. This role has been deemed Inside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland. Please click the link to apply.
Head of Data Engineering | Data Engineer | Azure | Databricks | Data Factory | Synpase | ETL | Python | SQL Head of Data Engineering - PropTech Up to £90,000 + Benefits Remote working - multiple UK offices Method Resourcing have partnered with an industry leading company in the PropTech space who are looking to bring in a Head of Data Engineering to drive the businesses data capabilities forward. As the Head of Data Engineering you will be responsible for the end-to-end operation of the Data platform. A summary of the role includes: Development and maintenance of the company Data architecture, models and platform Implementation and advocating for Data Governance measures and policies Ensuring the timely delivery of accurate data through a service model that will be consumed by a variety of stakeholders Set standards and practices to allow for the continuous improvement of the company's data capabilities The Head of Data Engineering will have proven experience in a majority of the following areas: Leading a team of Data Engineers and/or Data Architects Engaging with stakeholders at various levels to translate business needs into technical solutions Previously built and delivered Data Analytics and integration solutions in an enterprise environment Extensive experience in the Azure cloud - ADF, ADLS, Synapse, Databricks Ability in languages such as SQL, Python/PySpark for Scripting Experience with both ETL and CI/CD pipelines Understanding of various Data Architectures including On-prem, Cloud and hybrid-cloud and the relevant data models for each use case The Head of Data Engineering role is paying up to £90,000 per year + Benefits and operates on a remote-working model to provide you with flexibility and a positive work-life balance. Please apply now for immediate consideration! Head of Data Engineering | Data Engineer | Azure | Databricks | Data Factory | Synpase | ETL | Python | SQL Head of Data Engineering - PropTech Up to £90,000 + Benefits Remote working - multiple UK offices
19/04/2024
Full time
Head of Data Engineering | Data Engineer | Azure | Databricks | Data Factory | Synpase | ETL | Python | SQL Head of Data Engineering - PropTech Up to £90,000 + Benefits Remote working - multiple UK offices Method Resourcing have partnered with an industry leading company in the PropTech space who are looking to bring in a Head of Data Engineering to drive the businesses data capabilities forward. As the Head of Data Engineering you will be responsible for the end-to-end operation of the Data platform. A summary of the role includes: Development and maintenance of the company Data architecture, models and platform Implementation and advocating for Data Governance measures and policies Ensuring the timely delivery of accurate data through a service model that will be consumed by a variety of stakeholders Set standards and practices to allow for the continuous improvement of the company's data capabilities The Head of Data Engineering will have proven experience in a majority of the following areas: Leading a team of Data Engineers and/or Data Architects Engaging with stakeholders at various levels to translate business needs into technical solutions Previously built and delivered Data Analytics and integration solutions in an enterprise environment Extensive experience in the Azure cloud - ADF, ADLS, Synapse, Databricks Ability in languages such as SQL, Python/PySpark for Scripting Experience with both ETL and CI/CD pipelines Understanding of various Data Architectures including On-prem, Cloud and hybrid-cloud and the relevant data models for each use case The Head of Data Engineering role is paying up to £90,000 per year + Benefits and operates on a remote-working model to provide you with flexibility and a positive work-life balance. Please apply now for immediate consideration! Head of Data Engineering | Data Engineer | Azure | Databricks | Data Factory | Synpase | ETL | Python | SQL Head of Data Engineering - PropTech Up to £90,000 + Benefits Remote working - multiple UK offices
Senior IT Security Analyst Up to £55,000 Hybrid - 2 days per week at either the London, Weymouth, or Newcastle offices We are representing a leading B2C retailer who are in the process of modernising their technology estate, with significant investment in IT. As the Senior IT Security Analyst, you will report to the Head of Information Security, whilst leading a team of two IT Security Analysts. You will be the SME for technical security, have the responsibility for the managed SOC and associated vendor relationships, as well as the vulnerability, penetration, and application security testing. We are looking for: An individual with the relevant Information Security based qualification (eg CISSP) Proven experience with incident management and the ability to lead on this Technical understanding on a Microsoft stack - especially Darktrace Prior experience managing a 3rd party It would be a bonus if you had: Previous experience/knowledge of the Retail or eCommerce space Experience leading and managing a team If this sounds of interest, please apply today!
19/04/2024
Full time
Senior IT Security Analyst Up to £55,000 Hybrid - 2 days per week at either the London, Weymouth, or Newcastle offices We are representing a leading B2C retailer who are in the process of modernising their technology estate, with significant investment in IT. As the Senior IT Security Analyst, you will report to the Head of Information Security, whilst leading a team of two IT Security Analysts. You will be the SME for technical security, have the responsibility for the managed SOC and associated vendor relationships, as well as the vulnerability, penetration, and application security testing. We are looking for: An individual with the relevant Information Security based qualification (eg CISSP) Proven experience with incident management and the ability to lead on this Technical understanding on a Microsoft stack - especially Darktrace Prior experience managing a 3rd party It would be a bonus if you had: Previous experience/knowledge of the Retail or eCommerce space Experience leading and managing a team If this sounds of interest, please apply today!
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
19/04/2024
Full time
Infrastructure Specialist Akkodis are currently working in partnership with a leading professional services provider to recruit an Infrastructure Specialist to join their global IT team. The Role As an Infrastructure Specialist you will work within the infrastructure team and help develop, maintain and support a global IT Infrastructure supporting 9,000+ staff across 100+ locations. As an Infrastructure Specialist you will have the opportunity to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. The Responsibilities Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd/3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and Servers to ensure they are properly patched and implement corrective actions to resolve any issues. Manage the security and integrity of data and IT systems. Educating staff on good working practices. Management of external suppliers and support agencies for the ongoing support and maintenance of the global infrastructure environment. Take ownership to ensure that all work and changes are performed in such a way as to minimise all disruption to existing business use. Be proactive in designing and documenting infrastructure processes, procedures, and standards and to maintain or prepare system and software documentation as directed. Work with the Global IT team and collaborate on any global initiatives and rollouts. Manage the technical aspects of office moves and changes. Testing and rolling out updates to software with a particular emphasis on security updates. Ensuring that adequate backups of data are kept both on and off site and that backup and restore processes are regularly tested. The Requirements Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. All round IT infrastructure specialist with at extensive hands-on experience. If you are looking for an exciting new challenge to join a leading global service provider, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc. * Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
19/04/2024
Full time
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £35,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more. Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills: * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc. * Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication to their profession and a commitment to delivering superior client-centric service. Interested? Please submit your updated CV to Olivia Yafai at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!Crimson is acting as an employment agency regarding this vacancy
My client is seeking a skilled Oracle Cloud Reporting Developer with expertise in OTBI (Oracle Transactional Business Intelligence), BIP (BI Publisher), Oracle Analytics Cloud (OAC) and Fusion Analytics Warehouse (FAW). The successful candidate will be responsible for the design, development, and maintenance of Oracle Cloud reporting solutions to support my clients' business needs and decision-making processes. Key Responsibilities: Develop and customise reports in OTBI, BIP, OAC and FAW to meet reporting requirements and provide actionable insights. Work closely with stakeholders to understand reporting needs and translate them into technical specifications and design documents. Perform data analysis and validation to ensure the accuracy, integrity, and reliability of reporting data. Conduct testing and debugging of reporting solutions to identify and resolve technical issues and ensure optimal performance. Provide technical support and troubleshooting assistance to end users for Oracle Cloud reporting tools and configurations. Document technical specifications, configurations, and procedures for reporting solutions, ensuring comprehensive documentation for future reference and support. Participate in knowledge sharing activities and contribute to the continuous improvement of reporting processes and best practices. Required Skills and Qualifications: Minimum of 4 years of experience in Oracle Cloud reporting tools, including OTBI, BIP, OAC and FAW. Proficiency in SQL for data querying, manipulation, and analysis. Strong understanding of Oracle Cloud applications and data structures. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
19/04/2024
Full time
My client is seeking a skilled Oracle Cloud Reporting Developer with expertise in OTBI (Oracle Transactional Business Intelligence), BIP (BI Publisher), Oracle Analytics Cloud (OAC) and Fusion Analytics Warehouse (FAW). The successful candidate will be responsible for the design, development, and maintenance of Oracle Cloud reporting solutions to support my clients' business needs and decision-making processes. Key Responsibilities: Develop and customise reports in OTBI, BIP, OAC and FAW to meet reporting requirements and provide actionable insights. Work closely with stakeholders to understand reporting needs and translate them into technical specifications and design documents. Perform data analysis and validation to ensure the accuracy, integrity, and reliability of reporting data. Conduct testing and debugging of reporting solutions to identify and resolve technical issues and ensure optimal performance. Provide technical support and troubleshooting assistance to end users for Oracle Cloud reporting tools and configurations. Document technical specifications, configurations, and procedures for reporting solutions, ensuring comprehensive documentation for future reference and support. Participate in knowledge sharing activities and contribute to the continuous improvement of reporting processes and best practices. Required Skills and Qualifications: Minimum of 4 years of experience in Oracle Cloud reporting tools, including OTBI, BIP, OAC and FAW. Proficiency in SQL for data querying, manipulation, and analysis. Strong understanding of Oracle Cloud applications and data structures. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Contract Software Architect role required for a leading edge client in Cambridgeshire. Initially this will be for 6 months - to start ASAP (it will then extend and follow on long term as the Proof of Concept is realised and the project becomes a long term development) The client is needing someone who has experience in architecting/optimising Software Defined Radio platforms (as used for O-RAN) used for cellular communication systems. In terms of cellular communications knowledge it would be useful to have experience at some of the lower layers of the protocol stack (ie L2, including DSP and L1) Needs to be based on the client site 2 - 3 days per week, rest is from home, inside IR35. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
19/04/2024
Project-based
Contract Software Architect role required for a leading edge client in Cambridgeshire. Initially this will be for 6 months - to start ASAP (it will then extend and follow on long term as the Proof of Concept is realised and the project becomes a long term development) The client is needing someone who has experience in architecting/optimising Software Defined Radio platforms (as used for O-RAN) used for cellular communication systems. In terms of cellular communications knowledge it would be useful to have experience at some of the lower layers of the protocol stack (ie L2, including DSP and L1) Needs to be based on the client site 2 - 3 days per week, rest is from home, inside IR35. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Spectrum IT Recruitment (South) Ltd
Southampton, Hampshire
The company provides a range of products and solutions to its customers which help them to increase profits through increasing basket size, customer loyalty and serving customers more efficiently and cost-effectively. It currently designs, builds, installs and supports systems in thousands of retail sites - processing billions of transactions each year This is an exciting opportunity to join a growing software company with strong ambitions and to bring your own skills and ideas to the team. We are looking for eager, self-motivated individuals who thrive on learning and problem solving, who are up for a challenge and want to make a difference. Responsibilities: - Establish and communicate project objectives Develop clear project milestones and scheduling for project completion and secure/gain commitment for required resources to be available to complete each project to agreed timelines Actively engage with the Programme Board, providing detailed reporting on project progress, risk and cost Develop a consistent and reliable way of producing documents, templates and analysis Work with the project stakeholders to resolve milestone slippage issues and liaise and provide the PMO with mitigation plans where necessary Evaluate prioritisation options and present recommendations to the Project Sponsor and other relevant working groups should the need arise Work with the Finance team to ensure project costs are initially assessed and subsequently monitored; monitor post-delivery benefits of projects alongside Executive Sponsor against business case Work with IT/Sales to ensure delivery to requirements are met on time and budget. What we are looking for in you:- Project Management certification (PMP, PRINCE2 or similar) Experience of working in client-facing environment Strong communication skills to support frequent customer contact & internal comms, including to senior executives High level of self-organisation, problem solving ability, proactivity, and attention to detail Ability to lead through influence Comfortable working in an environment without a heavy structure. Adaptability and agility are preferred traits Excellent analytic skills Ability to multi-task and prioritise tasks with competing deadlines Exhibits strong teamwork and interpersonal skills Ability to quickly understand new SW solutions Willingness to travel Ability to work independently on a client site Benefits . Life Insurance . 22 Days Holiday . Employee Assistance Program . Income Protection . Hybrid Working - 3 Days a week in the Southampton Office For more information please click the "Apply" Button Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
19/04/2024
Full time
The company provides a range of products and solutions to its customers which help them to increase profits through increasing basket size, customer loyalty and serving customers more efficiently and cost-effectively. It currently designs, builds, installs and supports systems in thousands of retail sites - processing billions of transactions each year This is an exciting opportunity to join a growing software company with strong ambitions and to bring your own skills and ideas to the team. We are looking for eager, self-motivated individuals who thrive on learning and problem solving, who are up for a challenge and want to make a difference. Responsibilities: - Establish and communicate project objectives Develop clear project milestones and scheduling for project completion and secure/gain commitment for required resources to be available to complete each project to agreed timelines Actively engage with the Programme Board, providing detailed reporting on project progress, risk and cost Develop a consistent and reliable way of producing documents, templates and analysis Work with the project stakeholders to resolve milestone slippage issues and liaise and provide the PMO with mitigation plans where necessary Evaluate prioritisation options and present recommendations to the Project Sponsor and other relevant working groups should the need arise Work with the Finance team to ensure project costs are initially assessed and subsequently monitored; monitor post-delivery benefits of projects alongside Executive Sponsor against business case Work with IT/Sales to ensure delivery to requirements are met on time and budget. What we are looking for in you:- Project Management certification (PMP, PRINCE2 or similar) Experience of working in client-facing environment Strong communication skills to support frequent customer contact & internal comms, including to senior executives High level of self-organisation, problem solving ability, proactivity, and attention to detail Ability to lead through influence Comfortable working in an environment without a heavy structure. Adaptability and agility are preferred traits Excellent analytic skills Ability to multi-task and prioritise tasks with competing deadlines Exhibits strong teamwork and interpersonal skills Ability to quickly understand new SW solutions Willingness to travel Ability to work independently on a client site Benefits . Life Insurance . 22 Days Holiday . Employee Assistance Program . Income Protection . Hybrid Working - 3 Days a week in the Southampton Office For more information please click the "Apply" Button Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Computer Futures - London & S.E(Permanent and Contract)
Romford, Essex
Clinical coders needed with Inpatient experience. This is Inside IR35, £270 per day, ONSITE in Romford. Full time, part time, evenings or weekends (whatever hours can be spared) Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
19/04/2024
Project-based
Clinical coders needed with Inpatient experience. This is Inside IR35, £270 per day, ONSITE in Romford. Full time, part time, evenings or weekends (whatever hours can be spared) Please visit our website to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
19/04/2024
Full time
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Opus Recruitment Solutions Ltd
Milton Keynes, Buckinghamshire
Qa Automation Engineer |Milton Keynes/Remote | £50,000 - £55,000 C# | Specflow | Azure DevOps| CI/CD | Jenkins | Automation Tester | Quality Assurance | API Testing | Postman | Automation Tester | Appium | Selenium Are you a QA Automation Engineer looking to work with technology such as Specflow? Or maybe you are looking to progress into a Lead QA position in the near future. If so I have a role for you. I am supporting a fantastic company that harness technology to help logistic and delivery companies save time, money and effort with their applications. They are looking for a QA Automation Engineer to come on board and drive automation within the team. As a QA Automation Engineer you will be building and maintaining automation suits, driving QA standards and mentoring junior QA Engineers. What experience they are after Being able to build automation frameworks from scratch using Specflow Experience testing mobile applications with Appium If you also have experience testing hardware this will be very advantageous In return you will get Remote working with occasional visits Bupa healthcare 25 days holiday + Bank Life assurance And more This is a fantastic opportunity for a QA Automation Engineer looking to step up in their career. There is plenty room for personal and professional development with this company. Even though the role is home based you need to be able to commute to Milton Keynes once a month. Sponsorship isn't available. C# | Specflow | Azure DevOps| CI/CD | Jenkins | Automation Tester | Quality Assurance | API Testing | Postman | Automation Tester | Appium | Selenium
19/04/2024
Full time
Qa Automation Engineer |Milton Keynes/Remote | £50,000 - £55,000 C# | Specflow | Azure DevOps| CI/CD | Jenkins | Automation Tester | Quality Assurance | API Testing | Postman | Automation Tester | Appium | Selenium Are you a QA Automation Engineer looking to work with technology such as Specflow? Or maybe you are looking to progress into a Lead QA position in the near future. If so I have a role for you. I am supporting a fantastic company that harness technology to help logistic and delivery companies save time, money and effort with their applications. They are looking for a QA Automation Engineer to come on board and drive automation within the team. As a QA Automation Engineer you will be building and maintaining automation suits, driving QA standards and mentoring junior QA Engineers. What experience they are after Being able to build automation frameworks from scratch using Specflow Experience testing mobile applications with Appium If you also have experience testing hardware this will be very advantageous In return you will get Remote working with occasional visits Bupa healthcare 25 days holiday + Bank Life assurance And more This is a fantastic opportunity for a QA Automation Engineer looking to step up in their career. There is plenty room for personal and professional development with this company. Even though the role is home based you need to be able to commute to Milton Keynes once a month. Sponsorship isn't available. C# | Specflow | Azure DevOps| CI/CD | Jenkins | Automation Tester | Quality Assurance | API Testing | Postman | Automation Tester | Appium | Selenium
Your new company Innovative, growing and definitely the place to be. My client has engaged with Hays exclusively to grow their technology team to allow the exciting growth plans ahead. An innovative, elite tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology, and I am seeking 2 talented individuals looking for a new and exciting challenge to join their Customer Success Team. This role will bring no end to job satisfaction, you'll be challenged and therefore well rewarded, you'll work as part of a slick and effective team, and you'll be joining in a period of exciting growth. Your new role This is a technical support role, working within the Customer Success team and alongside the development teams. It's all about resolving problems, fixing critical issues, testing, log reading and being proactive in approach. The role requires you to bring your SQL 'A-Game'. What you'll need to succeed * SQL experience (preferably PostgreSQL or MS SQL) is a must and is non-negotiable * Advanced Excel skills * Linux and Python are desirable * Some knowledge of financial markets would be beneficia * Outstanding communication skills* Good problem-solving and analytical skills * Ability to work under pressure and meet deadlines * Self-organised, business-orientated, self-starter * Must be detail orientated * Proven ability to analyse data and ensure accuracy * Ability to multitask, prioritise and manage time effectively * Strong collaboration and teamwork skills What you'll get in return In addition to a competitive salary and discretionary bonus, you'll get a generous holiday allowance, private healthcare and access to flexible benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
19/04/2024
Full time
Your new company Innovative, growing and definitely the place to be. My client has engaged with Hays exclusively to grow their technology team to allow the exciting growth plans ahead. An innovative, elite tech-first business that specialise in managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology, and I am seeking 2 talented individuals looking for a new and exciting challenge to join their Customer Success Team. This role will bring no end to job satisfaction, you'll be challenged and therefore well rewarded, you'll work as part of a slick and effective team, and you'll be joining in a period of exciting growth. Your new role This is a technical support role, working within the Customer Success team and alongside the development teams. It's all about resolving problems, fixing critical issues, testing, log reading and being proactive in approach. The role requires you to bring your SQL 'A-Game'. What you'll need to succeed * SQL experience (preferably PostgreSQL or MS SQL) is a must and is non-negotiable * Advanced Excel skills * Linux and Python are desirable * Some knowledge of financial markets would be beneficia * Outstanding communication skills* Good problem-solving and analytical skills * Ability to work under pressure and meet deadlines * Self-organised, business-orientated, self-starter * Must be detail orientated * Proven ability to analyse data and ensure accuracy * Ability to multitask, prioritise and manage time effectively * Strong collaboration and teamwork skills What you'll get in return In addition to a competitive salary and discretionary bonus, you'll get a generous holiday allowance, private healthcare and access to flexible benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
1st Line Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. Be clear and concise when engaging the customers, updating the customer efficiently in a prompt manner and see technical issues through to resolution. Mandatory Skills (Candidate must have all): Attention to detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. Project People is acting as an Employment Business in relation to this vacancy.
19/04/2024
Project-based
1st Line Technical Support Agent Onsite: Bracknell Shifts: 4 days on 4 days off/12 hour shifts Brief Overview of role/project: We are looking for a candidate to fill a 1st Line Technical Support Agent role with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. For the successful candidate, you will be working within an environment that will expose you to a mixture of network and infrastructure support activities, this will enable you to grow technically alongside your primary support function. A standard day can include liaising directly with on-site engineers to assist those resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. Be clear and concise when engaging the customers, updating the customer efficiently in a prompt manner and see technical issues through to resolution. Mandatory Skills (Candidate must have all): Attention to detail with right first-time attitude. A motivated self-starter with a focus on processes. Experience working in a customer facing environment. Understanding of ITIL processes. Basic networking knowledge. Project People is acting as an Employment Business in relation to this vacancy.
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
19/04/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
19/04/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. . The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Oracle Cloud Reporting Lead £650 p/d outside IR35: You will need to be proficient in Oracle Cloud reporting tools such as OTBI (Oracle Transactional Business Intelligence), BIP (BI Publisher), (OAC) Oracle Analytics Cloud and FAW (Fusion Analytics Warehouse). As a Technical Lead, you will be responsible for leading the development and maintenance of reporting solutions within the Oracle Cloud environment, ensuring accurate and timely delivery of analytical insights to support decision-making processes. Key Responsibilities: Lead the design, development, and implementation of Oracle Cloud reporting solutions to meet the business requirements. Collaborate with key stakeholders to understand reporting needs and translate them into technical specifications and design documents. Provide technical leadership and guidance to a team of developers and analysts involved in reporting solution development. Configure and customise OTBI reports, BIP templates, and data models to support various reporting requirements. Stay updated with the latest Oracle Cloud updates, patches, and enhancements, assessing their impact on reporting solutions and making necessary adjustments. Troubleshoot and resolve technical issues related to Oracle Cloud reporting tools and integrations. Stay current with Oracle Cloud updates and enhancements, assessing their impact on existing reporting solutions and recommending necessary adjustments. Conduct regular performance tuning and optimisation of reporting solutions to improve efficiency and responsiveness. Document technical specifications, configurations, and procedures for reporting solutions, ensuring knowledge transfer and supportability. Required Skills Minimum of 8 years of experience in Oracle Cloud reporting tools, including OTBI, BIP, OAC and FAW. Strong proficiency in SQL for data querying and manipulation. Familiarity with Oracle Cloud Security and Role-Based Access Control (RBAC). Good working knowledge of Oracle Analytics Cloud (OAC) and Fusion Analytics Warehouse (FAW). Experience with Datamodelling and ETL processes for data integration. Solid understanding of Oracle Cloud applications and underlying data structures. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
19/04/2024
Project-based
Oracle Cloud Reporting Lead £650 p/d outside IR35: You will need to be proficient in Oracle Cloud reporting tools such as OTBI (Oracle Transactional Business Intelligence), BIP (BI Publisher), (OAC) Oracle Analytics Cloud and FAW (Fusion Analytics Warehouse). As a Technical Lead, you will be responsible for leading the development and maintenance of reporting solutions within the Oracle Cloud environment, ensuring accurate and timely delivery of analytical insights to support decision-making processes. Key Responsibilities: Lead the design, development, and implementation of Oracle Cloud reporting solutions to meet the business requirements. Collaborate with key stakeholders to understand reporting needs and translate them into technical specifications and design documents. Provide technical leadership and guidance to a team of developers and analysts involved in reporting solution development. Configure and customise OTBI reports, BIP templates, and data models to support various reporting requirements. Stay updated with the latest Oracle Cloud updates, patches, and enhancements, assessing their impact on reporting solutions and making necessary adjustments. Troubleshoot and resolve technical issues related to Oracle Cloud reporting tools and integrations. Stay current with Oracle Cloud updates and enhancements, assessing their impact on existing reporting solutions and recommending necessary adjustments. Conduct regular performance tuning and optimisation of reporting solutions to improve efficiency and responsiveness. Document technical specifications, configurations, and procedures for reporting solutions, ensuring knowledge transfer and supportability. Required Skills Minimum of 8 years of experience in Oracle Cloud reporting tools, including OTBI, BIP, OAC and FAW. Strong proficiency in SQL for data querying and manipulation. Familiarity with Oracle Cloud Security and Role-Based Access Control (RBAC). Good working knowledge of Oracle Analytics Cloud (OAC) and Fusion Analytics Warehouse (FAW). Experience with Datamodelling and ETL processes for data integration. Solid understanding of Oracle Cloud applications and underlying data structures. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Leading edge client requires Software and Systems Contractors for 5G Non Terrestical Network project. Working on 5G chipesets and adpating to Satelittel Connectivity. 5G, Embedded, NTN, please email CV for more details. Contractor based on the client site minimum 3 days per week, inside IR35. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
19/04/2024
Project-based
Leading edge client requires Software and Systems Contractors for 5G Non Terrestical Network project. Working on 5G chipesets and adpating to Satelittel Connectivity. 5G, Embedded, NTN, please email CV for more details. Contractor based on the client site minimum 3 days per week, inside IR35. WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
SAP Workflow expert - 6 months contract - English speaking - remote and on-site - S4HANA We are currently supporting a global client of ours in their search for an internal SAP Workflow Expert to join an S/4HANA migration programme. Start : ASAP Location : Hybrid (Remote/Prague, CZ) Duration : 6months + Language : English speaking Role/Responsibilities: Proven experience with SAP workflow and ideally understanding of OTC. Hands-on experience in development and implementation of custom SAP Business Workflows Hands-on Experience on SAP Workflow debugging, troubleshooting and maintaining workflow. Previous experience in delivering an S/4HANA project is beneficial. Strong communication skills. If this project is of interest to you, please share your recent CV and we will be back in touch with further details.
19/04/2024
Project-based
SAP Workflow expert - 6 months contract - English speaking - remote and on-site - S4HANA We are currently supporting a global client of ours in their search for an internal SAP Workflow Expert to join an S/4HANA migration programme. Start : ASAP Location : Hybrid (Remote/Prague, CZ) Duration : 6months + Language : English speaking Role/Responsibilities: Proven experience with SAP workflow and ideally understanding of OTC. Hands-on experience in development and implementation of custom SAP Business Workflows Hands-on Experience on SAP Workflow debugging, troubleshooting and maintaining workflow. Previous experience in delivering an S/4HANA project is beneficial. Strong communication skills. If this project is of interest to you, please share your recent CV and we will be back in touch with further details.