IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
19/04/2024
Full time
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
19/04/2024
Full time
Service Desk Engineer Akkodis are currently working in partnership with a global market leading client to recruit a number of experienced Service Desk Engineers to join a team with a genuine passion for technology. The Role As a Service Desk Engineer, you will take end to end ownership for incidents and escalate them where necessary to see them through to resolution. You will be joining a challenging and faced paced environment which will allow you to progress and develop your skills further with a wealth of support from your wider team. The Responsibilities Ensure that phone calls and emails are dealt with promptly to provide the best possible service to the business. Log all tickets for incidents or requests that are reported. Ensure that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest resolution based on incident SLA. Maintain and administer user accounts, ensuring users only have access to what they require in order to fulfil their roles. The Requirements Strong interpersonal and customer service skills. Excellent analytical/troubleshooting skills. Concise written and verbal communication skills. Self-managed with ability to work unsupervised. Quick to learn. Experience working in a service management function. Knowledge of Active Directory and O365 would be hugely beneficial. Flexible to work on a shift rotation basis. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
LA International Computer Consultants Ltd
Stoke-on-trent, Staffordshire
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
19/04/2024
Full time
Potential Earnings + Commission * Starting Salary: £21,500 * 1st Year Earnings: £21,500k - £24k * 2nd Year Earnings: £22k - £32k * 3rd Year Earnings: £26k - £48k * 4th Year Earnings and beyond: £50k - £140k Potential Company Cars * 1st Company Car: 1 Series BMW * 2nd Company Car: Hybrid 3 Series BMW * 3rd Company Car: Hybrid 5 Series BMW/Hybrid E-Class * 4th Company Car: Various Cars Available (Porsche, Audi etc.) Working initially within our trainee role towards becoming a professional recruiter, you will be trained and develop in to the intermediary between organisations wishing to recruit (the client) and people seeking a career move or temporary assignment (the candidate) in your first 12 months. Successful completion of the Trainee Graduate Scheme opens two principle streams of career development, that of Account Management or New Business Recruitment. Both streams, given the appropriate level of hard work and commitment, provide the lucrative rewards listed above. The people who have succeeded in this programme are now part of our Senior Management Team and helping to shape the future of the organisation. We need committed individuals to become a part of our future success. Who are LA International? We are a multi-award winning Contract and Permanent Recruitment Consultancy specialising in the supply of ICT, Business and Project/Programme personnel to clients in the UK and mainland Europe. We've been awarded: * UK's best IT Recruitment Consultancy in three of the last ten years (Recruiter Awards for Excellence) * UK's Best Public Sector Agency * The Queens Award for International Trade * Hot 100 - No1 in the UK IT Industry for Employee Profitability We have been in business for over 35 years and with a turnover of £250million and growing every year, we are Europe's largest single-site Recruitment Consultancy (source - Recruitment International). We operate in a fast paced, highly motivating environment, and with some of the most diverse and interesting clients across multiple market sectors. We offer opportunities to travel in the UK and overseas and a vibrant, inclusive environment where hard work and success are encouraged and rewarded. The Position: Working with an Account Manager, the Trainee is responsible to support the growth of specifically designated accounts, ensuring adherence to customer service levels. This will include, but not be limited to: Fulfilment of Client Vacancies Candidate selection Interview arrangements Managing rate negotiations and offers Management of Contractors in post Personal Training Attributes: * Drive to succeed in a competitive marketplace * Passion for achieving and surpassing targets * Capability to work professionally as part of a vibrant, energetic recruitment team * Have good communication skills * Be able to gain people's confidence and put them at ease * Be persuasive, persistent and patient * Be able to cope with pressure * Be flexible and adaptable * Have a mature personality * Have good organisational and administrative skills * Have the ability to prioritise * Be able to work to deadlines * Strong work ethic Benefits of Working for us: The benefits of working for us include: * Excellent salary and attractive, uncapped commission structure * Industry Leading Professional Development and Training Programmes * Excellent career progression opportunities - 82% of our Senior Management team are recruited internally * Industry-leading company car scheme (BMW, Mercedes, Audi and Jaguar) * Generous Holiday allowance that increases with tenure * Private Healthcare Scheme * Pension Scheme with contributions * Sales based incentives awards (European Trips, Sports Car Weekends, Luxury Hampers, etc.) * Quarterly Corporate Social Events We would love to hear from you and tell you more about LA International. We are a recognised Disability Confident Employer under the UK Government Disability Confident employer scheme. We are inclusive and welcome everyone - we accept applications from people with diverse backgrounds and experiences. To apply for the role, please send your CV to (see below) LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
Salary £35,392 Hybrid Work Pattern 27-day Holiday plus Bank Holidays I am currently recruiting for a public sector organisation seeking a dedicated and skilled IT Operations Engineer to join our team. This is an exciting opportunity to be part of a team responsible for providing a responsive technical service, managing systems, and installing upgrades or new systems. Key Responsibilities: Must have worked with Active H and have experience of doing configuration. Experience of operating within a ticket system, and managing business as Usage Experience of working with Active Directory & VMware Experience of MS Exchange Server Requirements: Proven experience in a similar role. Strong analytical and problem-solving skills. In-depth knowledge of server, storage, network, and cloud infrastructure. The ability to work in a team and manage complex systems. Due to the highly technical nature of this post, the successful candidate will be required to have a deep understanding of IT operations and infrastructure. If you are a problem solver, have a keen eye for detail, and are looking for a challenging role in a dynamic environment, I would like to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
18/04/2024
Full time
Salary £35,392 Hybrid Work Pattern 27-day Holiday plus Bank Holidays I am currently recruiting for a public sector organisation seeking a dedicated and skilled IT Operations Engineer to join our team. This is an exciting opportunity to be part of a team responsible for providing a responsive technical service, managing systems, and installing upgrades or new systems. Key Responsibilities: Must have worked with Active H and have experience of doing configuration. Experience of operating within a ticket system, and managing business as Usage Experience of working with Active Directory & VMware Experience of MS Exchange Server Requirements: Proven experience in a similar role. Strong analytical and problem-solving skills. In-depth knowledge of server, storage, network, and cloud infrastructure. The ability to work in a team and manage complex systems. Due to the highly technical nature of this post, the successful candidate will be required to have a deep understanding of IT operations and infrastructure. If you are a problem solver, have a keen eye for detail, and are looking for a challenging role in a dynamic environment, I would like to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Software Developer - Stoke on Trent Salary: 35,000 - 60,000 (dependent on experience) Please note: The role is Full time office based (Monday - Friday) in Newcastle-under-Lyme (Stafforshire) for the first 3 months. Following this it will revert to hybrid working (3 days office/2 days remote) Who is our client: They are a dynamic and successful Distributor of wireless consumer electronics. The company has more than trebled in size over the last few years and have rapid growth plans for the next couple of years. Job Purpose Working closely with the Technical Director you will be responsible for delivering and maintaining a range of software platforms, both existing and new. Main duties: Development of Windows and web-based software packages for internal use Development of web-based components for use by customers and suppliers to integrate with internal systems Support of end users Day to day support, development and management of Software Developer Any other tasks deemed necessary to support business needs and/or cover for colleagues Key Skills: Software development using full Microsoft stack - C, .NET Core, WebAPI, WPF, ASP.NET, MVC, MS SQL Server, JavaScript Good interpersonal and communication skills Solution oriented with good problem-solving skills Diligent, reliable and organised with an impeccable eye for detail to work consistently to high standards Ideally degree or equivalent software development with minimum 4 years relevant experience What you will get: Benefits include: pension, staff purchase discounts, an extra 'get stuff done ' day off work each year, an endless supply of tea, coffee, bananas, biscuits and of course working with fantastic, friendly colleagues! SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
16/04/2024
Full time
Software Developer - Stoke on Trent Salary: 35,000 - 60,000 (dependent on experience) Please note: The role is Full time office based (Monday - Friday) in Newcastle-under-Lyme (Stafforshire) for the first 3 months. Following this it will revert to hybrid working (3 days office/2 days remote) Who is our client: They are a dynamic and successful Distributor of wireless consumer electronics. The company has more than trebled in size over the last few years and have rapid growth plans for the next couple of years. Job Purpose Working closely with the Technical Director you will be responsible for delivering and maintaining a range of software platforms, both existing and new. Main duties: Development of Windows and web-based software packages for internal use Development of web-based components for use by customers and suppliers to integrate with internal systems Support of end users Day to day support, development and management of Software Developer Any other tasks deemed necessary to support business needs and/or cover for colleagues Key Skills: Software development using full Microsoft stack - C, .NET Core, WebAPI, WPF, ASP.NET, MVC, MS SQL Server, JavaScript Good interpersonal and communication skills Solution oriented with good problem-solving skills Diligent, reliable and organised with an impeccable eye for detail to work consistently to high standards Ideally degree or equivalent software development with minimum 4 years relevant experience What you will get: Benefits include: pension, staff purchase discounts, an extra 'get stuff done ' day off work each year, an endless supply of tea, coffee, bananas, biscuits and of course working with fantastic, friendly colleagues! SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.
Technical Training Manager (Digital Forensics) Sanderson are currently recruiting for a Technical Training Manager for one of our leading clients, as the Technical Training Manager in digital forensics, you'll lead the training and development efforts for our clients internal digital forensic staff. Your role involves conducting both in-person and online training sessions to ensure proficiency across all activities within our clients Mobile Device and Computing Laboratories. Job Details: Type: Full-time, Permanent Salary: £38,000.00-£47,000.00 per year Schedule: Monday to Friday - Office Based Location: Stoke-on-Trent, Staffordshire Primary Duties: Developing Competency: Facilitate the development and support of new and existing technicians into proficient report writing analysts/specialists. Tool Proficiency: Ensure all technical staff are proficient in utilising tools such as Cellebrite, Axiom, XRY, and more, crucial to their roles. Career Progression: Assist in advancing analysts and specialists into roles as consultants and beyond, fostering career growth within the digital forensics industry. Staff Diversification: Promote the expansion of staff abilities in alignment with business innovations and commercial developments. Training Plans and Materials: Create and maintain individualised training plans and materials, utilising various media formats tailored to business needs. Standard Operating Procedures (SOPs): Collaborate with the Digital Forensics Services Manager to ensure SOPs are appropriate and adhered to, identifying and implementing necessary amendments. Staff Retention: Oversee training actions in response to non-conformity issues, ensuring staff retention and competence. External Training Services: Assist in the commercialisation of training services, including delivering external training packages. Resource Planning: Balance and schedule training requirements considering commercial constraints and business needs. Non-Technical Training: Provide training on non-technical elements as per customer/stakeholder requirements, including standards adherence and court attendance. Qualifications and Experience: Degree in Digital Forensics or equivalent experience. Strong digital forensics knowledge with the ability to convey complex ideas effectively. Ability to work within prescribed processes and implement continuous improvement. Join us in shaping the future of digital forensics training and development! Apply today to make a meaningful impact in this dynamic field.
16/04/2024
Full time
Technical Training Manager (Digital Forensics) Sanderson are currently recruiting for a Technical Training Manager for one of our leading clients, as the Technical Training Manager in digital forensics, you'll lead the training and development efforts for our clients internal digital forensic staff. Your role involves conducting both in-person and online training sessions to ensure proficiency across all activities within our clients Mobile Device and Computing Laboratories. Job Details: Type: Full-time, Permanent Salary: £38,000.00-£47,000.00 per year Schedule: Monday to Friday - Office Based Location: Stoke-on-Trent, Staffordshire Primary Duties: Developing Competency: Facilitate the development and support of new and existing technicians into proficient report writing analysts/specialists. Tool Proficiency: Ensure all technical staff are proficient in utilising tools such as Cellebrite, Axiom, XRY, and more, crucial to their roles. Career Progression: Assist in advancing analysts and specialists into roles as consultants and beyond, fostering career growth within the digital forensics industry. Staff Diversification: Promote the expansion of staff abilities in alignment with business innovations and commercial developments. Training Plans and Materials: Create and maintain individualised training plans and materials, utilising various media formats tailored to business needs. Standard Operating Procedures (SOPs): Collaborate with the Digital Forensics Services Manager to ensure SOPs are appropriate and adhered to, identifying and implementing necessary amendments. Staff Retention: Oversee training actions in response to non-conformity issues, ensuring staff retention and competence. External Training Services: Assist in the commercialisation of training services, including delivering external training packages. Resource Planning: Balance and schedule training requirements considering commercial constraints and business needs. Non-Technical Training: Provide training on non-technical elements as per customer/stakeholder requirements, including standards adherence and court attendance. Qualifications and Experience: Degree in Digital Forensics or equivalent experience. Strong digital forensics knowledge with the ability to convey complex ideas effectively. Ability to work within prescribed processes and implement continuous improvement. Join us in shaping the future of digital forensics training and development! Apply today to make a meaningful impact in this dynamic field.
SENIOR IT INFRASTRUCTURE ENGINEER - STOKE ON TRENT Up to £60,000 Location: Stoke on Trent Role Overview: Seeking a highly skilled and motivated Senior IT Infrastructure Engineer to join our client's team in Stoke on Trent. As a Senior IT Infrastructure Engineer, you will be instrumental in building, configuring, and deploying bespoke communications solutions, focusing on security and best practice. Responsibilities: Infrastructure Deployment and Maintenance: Deploy, configure, and maintain scalable and secure IT infrastructure, including Servers, application Servers, storage, and virtualisation technologies. Documentation: Produce high-quality LLD/Build documentation detailing configurations and processes. Security Implementation: Implement security best practices and protocols to protect company data and infrastructure, ensuring compliance with regulatory standards and industry best practices. Collaboration: Work with cross-functional teams to assess requirements, identify improvement opportunities, and deploy solutions. Innovation: Stay current with industry trends and emerging technologies to drive innovation and continuous improvement. Solution Design: Support the design of new solutions, assessing requirements and identifying improvement opportunities. Infrastructure Upgrades and Expansions: Plan and execute infrastructure upgrades, migrations, and expansions in coordination with stakeholders. Feasibility Studies and Testing: Support feasibility studies, prototyping, and testing to validate service concepts and ensure performance, reliability, and suitability. Communication: Communicate project status and updates to stakeholders, including senior management and cross-functional teams. Continuous Improvement: Evaluate new tools and solutions, recommending improvements to enhance efficiency, security, and reliability. Requirements: Bachelor's degree in computer science, information technology, or related field beneficial. Proven experience in a senior infrastructure engineering role. Technical proficiency in deploying Dell VxRail architecture, VMware vSphere, vSAN technologies, and Windows Servers/applications. Proficiency in programming languages such as Java, Python, or JavaScript. Strong problem-solving and troubleshooting skills. Ability to deploy and maintain scalable and secure database solutions using SQL server. Strong communication and interpersonal skills. Current security clearance with view to obtain DV
16/04/2024
Full time
SENIOR IT INFRASTRUCTURE ENGINEER - STOKE ON TRENT Up to £60,000 Location: Stoke on Trent Role Overview: Seeking a highly skilled and motivated Senior IT Infrastructure Engineer to join our client's team in Stoke on Trent. As a Senior IT Infrastructure Engineer, you will be instrumental in building, configuring, and deploying bespoke communications solutions, focusing on security and best practice. Responsibilities: Infrastructure Deployment and Maintenance: Deploy, configure, and maintain scalable and secure IT infrastructure, including Servers, application Servers, storage, and virtualisation technologies. Documentation: Produce high-quality LLD/Build documentation detailing configurations and processes. Security Implementation: Implement security best practices and protocols to protect company data and infrastructure, ensuring compliance with regulatory standards and industry best practices. Collaboration: Work with cross-functional teams to assess requirements, identify improvement opportunities, and deploy solutions. Innovation: Stay current with industry trends and emerging technologies to drive innovation and continuous improvement. Solution Design: Support the design of new solutions, assessing requirements and identifying improvement opportunities. Infrastructure Upgrades and Expansions: Plan and execute infrastructure upgrades, migrations, and expansions in coordination with stakeholders. Feasibility Studies and Testing: Support feasibility studies, prototyping, and testing to validate service concepts and ensure performance, reliability, and suitability. Communication: Communicate project status and updates to stakeholders, including senior management and cross-functional teams. Continuous Improvement: Evaluate new tools and solutions, recommending improvements to enhance efficiency, security, and reliability. Requirements: Bachelor's degree in computer science, information technology, or related field beneficial. Proven experience in a senior infrastructure engineering role. Technical proficiency in deploying Dell VxRail architecture, VMware vSphere, vSAN technologies, and Windows Servers/applications. Proficiency in programming languages such as Java, Python, or JavaScript. Strong problem-solving and troubleshooting skills. Ability to deploy and maintain scalable and secure database solutions using SQL server. Strong communication and interpersonal skills. Current security clearance with view to obtain DV
SERVICE SUPPORT MANAGER - STOKE ON TRENT Up to £65,000 Location: Stoke on Trent 5 days a week onsite Role Overview: Seeking a Service Support Manager to oversee Incident, Change, Problem Management, and Service Desk Support in Stoke on Trent. Responsibilities: Incident, Change, and Problem Management: Lead the response to IT service incidents, ensuring rapid restoration of services. Oversee the change management process to ensure controlled implementation of changes. Identify and manage the root causes of incidents to prevent future occurrences. Service Desk Support: Provide leadership and guidance to the Service Desk team to ensure high-level customer service and effective resolution of user issues. Configuration Management: Maintain accurate records of the IT infrastructure and service configurations, collaborating with the IT Asset Management team for asset life cycle management. Service Transition: Support the seamless transition of new services into operational use, contributing to planning, execution, and monitoring of transition projects. Data Analysis and Reporting: Analyse data and produce reports in line with agreed standards and timelines to provide insights for internal stakeholders. Requirements: Advanced certifications in ITIL or project management preferred. Experience in IT service management, preferably in regulated environments. Strong understanding of ITIL processes. Exceptional leadership and communication skills. Ability to manage multiple priorities effectively. Needs to either hold a valid DV clearance or be willing to be DV cleared
15/04/2024
Full time
SERVICE SUPPORT MANAGER - STOKE ON TRENT Up to £65,000 Location: Stoke on Trent 5 days a week onsite Role Overview: Seeking a Service Support Manager to oversee Incident, Change, Problem Management, and Service Desk Support in Stoke on Trent. Responsibilities: Incident, Change, and Problem Management: Lead the response to IT service incidents, ensuring rapid restoration of services. Oversee the change management process to ensure controlled implementation of changes. Identify and manage the root causes of incidents to prevent future occurrences. Service Desk Support: Provide leadership and guidance to the Service Desk team to ensure high-level customer service and effective resolution of user issues. Configuration Management: Maintain accurate records of the IT infrastructure and service configurations, collaborating with the IT Asset Management team for asset life cycle management. Service Transition: Support the seamless transition of new services into operational use, contributing to planning, execution, and monitoring of transition projects. Data Analysis and Reporting: Analyse data and produce reports in line with agreed standards and timelines to provide insights for internal stakeholders. Requirements: Advanced certifications in ITIL or project management preferred. Experience in IT service management, preferably in regulated environments. Strong understanding of ITIL processes. Exceptional leadership and communication skills. Ability to manage multiple priorities effectively. Needs to either hold a valid DV clearance or be willing to be DV cleared
Asset & Config Engineer Akkodis are currently working in partnership with a global market leading client to recruit an Asset & Config Engineer to join a growing IT Asset and Configuration Management team supporting an enterprise business. Please note this role offers hybrid working opportunities. The Role As an Asset & Config Engineer you will have previous experience working with CMDB or asset management toolsets. This role will give you the opportunity to learn and understand the Asset Management processes, policies and life cycles, enabling you to follow them correctly and ensure systems are configured optimally to deal with the required configuration management needs. You will also review the systems and processes and polices where required, ensuring company and compliance needs are being met. The Responsibilities Maintain and audit the data stored within the CMDB, by utilising various asset management toolsets whilst focusing on discovery. Ensure all data is accurate and up to date, recorded correctly and that the required processes are followed when updating this dataset. Monitoring and maintaining discovery data across multiple tools and datasets to ensure the details of the hardware and software assets remain accurate and populate the CMDB. Work with the product modelling team to assist with maintaining products. Configure items with the required inception to conclusion processes, surrounding product life cycle management and any associated configuration data. Work with the CMDB team to help ensure devices are being scanned and are reporting on correctly. Learn about all things configuration management, such as maintaining the SACM Dashboard, ensuring that data quality and accuracy is maintained to the highest standards. Ensure that regular baseline audits are carried out to ensure meeting internal, Company and compliance objectives. The Requirements Awareness of asset management technology and scanning tools, preferably BMC Remedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Able to work in a fast paced environment on multiple projects with independent deadlines and deliverables, with a strong attention to detail. Experience with ITIL framework. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
15/04/2024
Full time
Asset & Config Engineer Akkodis are currently working in partnership with a global market leading client to recruit an Asset & Config Engineer to join a growing IT Asset and Configuration Management team supporting an enterprise business. Please note this role offers hybrid working opportunities. The Role As an Asset & Config Engineer you will have previous experience working with CMDB or asset management toolsets. This role will give you the opportunity to learn and understand the Asset Management processes, policies and life cycles, enabling you to follow them correctly and ensure systems are configured optimally to deal with the required configuration management needs. You will also review the systems and processes and polices where required, ensuring company and compliance needs are being met. The Responsibilities Maintain and audit the data stored within the CMDB, by utilising various asset management toolsets whilst focusing on discovery. Ensure all data is accurate and up to date, recorded correctly and that the required processes are followed when updating this dataset. Monitoring and maintaining discovery data across multiple tools and datasets to ensure the details of the hardware and software assets remain accurate and populate the CMDB. Work with the product modelling team to assist with maintaining products. Configure items with the required inception to conclusion processes, surrounding product life cycle management and any associated configuration data. Work with the CMDB team to help ensure devices are being scanned and are reporting on correctly. Learn about all things configuration management, such as maintaining the SACM Dashboard, ensuring that data quality and accuracy is maintained to the highest standards. Ensure that regular baseline audits are carried out to ensure meeting internal, Company and compliance objectives. The Requirements Awareness of asset management technology and scanning tools, preferably BMC Remedy and BMC ADDM and Discovery. Interest in databases and SQL query language. Inquisitive personality, with an interest in IT Service Management. Able to work in a fast paced environment on multiple projects with independent deadlines and deliverables, with a strong attention to detail. Experience with ITIL framework. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
SOFTWARE DEFINED NETWORK ENGINEER - STOKE ON TRENT Competitive Salary Location: Stoke on Trent 5 days a week onsite Role Overview: We are currently seeking a skilled Software Defined Network Engineer to join our client's growing team in Stoke on Trent. You'll be responsible for designing, implementing, and managing VMware NSX-T infrastructure to ensure network reliability, security, and performance. Responsibilities: Designing/implementing/managing VMware NSX-T solutions, including virtualised network infrastructure/micro-segmentation. Deploying/configuring/maintaining NSX-T components according to best practices. Integrating NSX-T with existing network infrastructure and automating tasks using Scripting tools. Troubleshooting network issues/optimising performance. Implementing security controls/compliance requirements. Providing documentation/training on NSX-T technologies. Requirements: Bachelor's degree in computer science or related field. Experience with VMware NSX-T in enterprise environments. Strong networking skills and understanding of TCP/IP, VLANs, routing, etc. Proficiency in Scripting and automation tools. Excellent problem-solving and communication skills. UK Security Check (SC) clearance required (or be eligible for clearance) Please apply if this sounds like you.
15/04/2024
Full time
SOFTWARE DEFINED NETWORK ENGINEER - STOKE ON TRENT Competitive Salary Location: Stoke on Trent 5 days a week onsite Role Overview: We are currently seeking a skilled Software Defined Network Engineer to join our client's growing team in Stoke on Trent. You'll be responsible for designing, implementing, and managing VMware NSX-T infrastructure to ensure network reliability, security, and performance. Responsibilities: Designing/implementing/managing VMware NSX-T solutions, including virtualised network infrastructure/micro-segmentation. Deploying/configuring/maintaining NSX-T components according to best practices. Integrating NSX-T with existing network infrastructure and automating tasks using Scripting tools. Troubleshooting network issues/optimising performance. Implementing security controls/compliance requirements. Providing documentation/training on NSX-T technologies. Requirements: Bachelor's degree in computer science or related field. Experience with VMware NSX-T in enterprise environments. Strong networking skills and understanding of TCP/IP, VLANs, routing, etc. Proficiency in Scripting and automation tools. Excellent problem-solving and communication skills. UK Security Check (SC) clearance required (or be eligible for clearance) Please apply if this sounds like you.