Linksap Europe Ltd
Watford, Hertfordshire
28/03/2024
Project-based
Our client is looking for a OpenText Architect/Subject Matter Expert with the following experience. Working experience of OpenText Live Archive (Note this is a specific product from OpenText) Experience of multiple client migrations Experience of discovery and reverse engineering live OpenText Environments with Camelot having current integrations with SAP CRM (Customer Contact Centre) and SAP ECC (Finance). Experience of design/implementation of OpenText Live Archive in Public Cloud Experience of integration with Service Now CSM (Customer Contact Centre) and SAP ECC (Finance). Experience with Data migration from one OpenText system to another. The impact of not having this resource is directly to FIC Customer Contact Centre projects (Customer Ops/Player Services) but also to Retail Ops (Retailer Provisioning). The identified business process impacted is ability to digitally scan; store and retrieve all whitemail received as part of Player communications. Start: ASAP Duration: 6 - 12 months + extensions Location: 2-3 days per week in Watford, 2-3 days per week remote working Rate: To be agreed