Global Technology Solutions Ltd
Corsham, Wiltshire
We have an exciting opportunity for an Incident Manager to join our client on a permanent basis in Corsham. This role is a site based 5 days per week position due to the work being on a secure site. Candidates will need to already hold SC Clearance or have the ability to be put through it, and therefore we are only able to accept British Passport holders for this position. Duel passport holders can unfortunately not be considered. Main Duties * Monitor the progression of incidents, proactively intervening when appropriate to ensure that incidents are progressed through to closure in a timely manner * Quickly assess the severity of an outage in regard to impact and technical complexity * Personally manage and own the progression of P1/major incidents through to remediation stage * Notify, escalate and communicate to our business the existence and status of outages as necessary * Help co-ordinate the investigations and drive incidents to resolution/remediation * Be an advocate of the customer and drive ticket progression to the highest levels of quality * Perform incident trend analysis to identify potential problems * You will work with multiple support teams to ensure SLA compliance for all incidents * Perform both reactive and proactive Problem Management, driving permanent resolution to ensure that tickets are reduced and problems across the estate decrease, driving stability and experience * Perform governance around both the Incident and Problem Management processes Essentials Skills/Experience * Able to demonstrate a proven track record in the effective delivery of Incident Management * Experience with application or infrastructure services * Excellent written and verbal communication skills with the ability to effectively tailor communication of technically complex issues to various audiences * Strong collaboration skills with an interest to develop a strong network * Ability and aptitude to pick up new technologies or procedures * Good organisational skills and excel at multitasking with the ability to "pick up the pace" during major outages * ITIL Foundation qualified * Experience of leading a Tier 1 service desk for a complex product(s). * Experience of developing knowledge-based article for complex products. * Experience of work with a range of stakeholders and developing ways to enhance end user experiences of a service. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
27/03/2024
Full time
We have an exciting opportunity for an Incident Manager to join our client on a permanent basis in Corsham. This role is a site based 5 days per week position due to the work being on a secure site. Candidates will need to already hold SC Clearance or have the ability to be put through it, and therefore we are only able to accept British Passport holders for this position. Duel passport holders can unfortunately not be considered. Main Duties * Monitor the progression of incidents, proactively intervening when appropriate to ensure that incidents are progressed through to closure in a timely manner * Quickly assess the severity of an outage in regard to impact and technical complexity * Personally manage and own the progression of P1/major incidents through to remediation stage * Notify, escalate and communicate to our business the existence and status of outages as necessary * Help co-ordinate the investigations and drive incidents to resolution/remediation * Be an advocate of the customer and drive ticket progression to the highest levels of quality * Perform incident trend analysis to identify potential problems * You will work with multiple support teams to ensure SLA compliance for all incidents * Perform both reactive and proactive Problem Management, driving permanent resolution to ensure that tickets are reduced and problems across the estate decrease, driving stability and experience * Perform governance around both the Incident and Problem Management processes Essentials Skills/Experience * Able to demonstrate a proven track record in the effective delivery of Incident Management * Experience with application or infrastructure services * Excellent written and verbal communication skills with the ability to effectively tailor communication of technically complex issues to various audiences * Strong collaboration skills with an interest to develop a strong network * Ability and aptitude to pick up new technologies or procedures * Good organisational skills and excel at multitasking with the ability to "pick up the pace" during major outages * ITIL Foundation qualified * Experience of leading a Tier 1 service desk for a complex product(s). * Experience of developing knowledge-based article for complex products. * Experience of work with a range of stakeholders and developing ways to enhance end user experiences of a service. "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
VMware Engineer - SC Clearance Start Date: ASAP - We can accommodate a reasonable notice period Contract Length: 5 months + Extension Location: Corsham, UK. 5 days on-site per week. Pay: £450 - £500 per day inside IR35 (PAYE) I am working with a leading global consultancy that is looking for an Infrastructure & Network Engineer who holds active SC Clearance to join their team in Corsham. Ideally, we are looking for someone who would be able to start this project as soon as possible, however, we can accommodate a reasonable notice period. Role Description: 3rd/4th Line Infrastructure and Network Engineer - Server, VMware, vRA, Network, Switches, Firewalls We are looking for Infrastructure, Network and VMWare engineers who have some of the following experiences and have the Technical Skills listed below (not all are essential). There is a requirement for on-site work building out physical infrastructure within data centres or configuring virtual infrastructure within our client's offices in Corsham. Highly motivated individual, a go-getter and problem solver, who can take ownership of a task, work independently, and can also function within a small delivery team. Diligent with an attention to detail. Lead on the implementation and support of the physical infrastructure, supporting core systems and networking to ensure the security, stability and performance of all systems. Implement and support key security improvements across all core systems and infrastructure. Network, Switches and Firewall install, configuration and problem diagnostics. Skills in cloud architecture and subsequent documentation production ie HLD, LLDs A good understanding of cyber security as it pertains to Hardware and Software configurations. Overarching knowledge of private cloud architecture including Automation, SDN and resource management. Strong understanding of Group Policy, including being up to date with new features and best practices. Substantial experience in an ICT Infrastructure role. Experienced in managing an IP network. Deliver technology design and implementation including future forecasting requirements. Provide 3rd Line technical support, carrying out diagnostic routines and processes to correct complex issues and problems. Work to resolve security vulnerabilities identified by vulnerability scanning solutions and penetration testing. Technical Skills VMWare VSphere, VCF (essential), VMware Horizon/App Volumes (vCenter, vRA) If this looks like you, please get back to me with your updated CV!
27/03/2024
Project-based
VMware Engineer - SC Clearance Start Date: ASAP - We can accommodate a reasonable notice period Contract Length: 5 months + Extension Location: Corsham, UK. 5 days on-site per week. Pay: £450 - £500 per day inside IR35 (PAYE) I am working with a leading global consultancy that is looking for an Infrastructure & Network Engineer who holds active SC Clearance to join their team in Corsham. Ideally, we are looking for someone who would be able to start this project as soon as possible, however, we can accommodate a reasonable notice period. Role Description: 3rd/4th Line Infrastructure and Network Engineer - Server, VMware, vRA, Network, Switches, Firewalls We are looking for Infrastructure, Network and VMWare engineers who have some of the following experiences and have the Technical Skills listed below (not all are essential). There is a requirement for on-site work building out physical infrastructure within data centres or configuring virtual infrastructure within our client's offices in Corsham. Highly motivated individual, a go-getter and problem solver, who can take ownership of a task, work independently, and can also function within a small delivery team. Diligent with an attention to detail. Lead on the implementation and support of the physical infrastructure, supporting core systems and networking to ensure the security, stability and performance of all systems. Implement and support key security improvements across all core systems and infrastructure. Network, Switches and Firewall install, configuration and problem diagnostics. Skills in cloud architecture and subsequent documentation production ie HLD, LLDs A good understanding of cyber security as it pertains to Hardware and Software configurations. Overarching knowledge of private cloud architecture including Automation, SDN and resource management. Strong understanding of Group Policy, including being up to date with new features and best practices. Substantial experience in an ICT Infrastructure role. Experienced in managing an IP network. Deliver technology design and implementation including future forecasting requirements. Provide 3rd Line technical support, carrying out diagnostic routines and processes to correct complex issues and problems. Work to resolve security vulnerabilities identified by vulnerability scanning solutions and penetration testing. Technical Skills VMWare VSphere, VCF (essential), VMware Horizon/App Volumes (vCenter, vRA) If this looks like you, please get back to me with your updated CV!
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required an Infrastructure and Network Engineer for one of their public sector Clients. Role Title: Infrastructure and Network Engineer - Server, VMware, vRA, Network, Switches, Firewalls Location: Corsham Onsite 5 days Duration: 3 - 4 Months Role Description: 3rd/4th Line Infrastructure and Network Engineer - Server, VMware, vRA, Network, Switches, Firewalls We are looking for Infrastructure, Network and VMWare engineers who have some of the following experiences and have the Technical Skills listed below (not all are essential). There is a requirement for on-site work building out physical infrastructure within data centres or configuring virtual infrastructure within our Corsham offices. Highly motivated individual, a go-getter and problem solver, who can take ownership of a task, work independently, and can also function within a small delivery team. Diligent with an attention to detail. Lead on the implementation and support of the physical infrastructure, supporting core systems and networking to ensure the security, stability and performance of all systems. Implement and support key security improvements across all core systems and infrastructure. Network, Switches and Firewall install, configuration and problem diagnostics. Skills in cloud architecture and subsequent documentation production ie HLD, LLDs A good understanding of cyber security as it pertains to Hardware and Software configurations. Overarching knowledge of private cloud architecture including Automation, SDN and resource management. Strong understanding of Group Policy, including being up to date with new features and best practices. Substantial experience in an ICT Infrastructure role. Experienced in managing an IP network. Deliver technology design and implementation including future forecasting requirements. Provide 3rd Line technical support, carrying out diagnostic routines and processes to correct complex issues and problems. Work to resolve security vulnerabilities identified by vulnerability scanning solutions and penetration testing. Technical Skills VMWare VSphere, VCF (essential), VMware Horizon/App Volumes (vCenter, vRA)
27/03/2024
Project-based
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required an Infrastructure and Network Engineer for one of their public sector Clients. Role Title: Infrastructure and Network Engineer - Server, VMware, vRA, Network, Switches, Firewalls Location: Corsham Onsite 5 days Duration: 3 - 4 Months Role Description: 3rd/4th Line Infrastructure and Network Engineer - Server, VMware, vRA, Network, Switches, Firewalls We are looking for Infrastructure, Network and VMWare engineers who have some of the following experiences and have the Technical Skills listed below (not all are essential). There is a requirement for on-site work building out physical infrastructure within data centres or configuring virtual infrastructure within our Corsham offices. Highly motivated individual, a go-getter and problem solver, who can take ownership of a task, work independently, and can also function within a small delivery team. Diligent with an attention to detail. Lead on the implementation and support of the physical infrastructure, supporting core systems and networking to ensure the security, stability and performance of all systems. Implement and support key security improvements across all core systems and infrastructure. Network, Switches and Firewall install, configuration and problem diagnostics. Skills in cloud architecture and subsequent documentation production ie HLD, LLDs A good understanding of cyber security as it pertains to Hardware and Software configurations. Overarching knowledge of private cloud architecture including Automation, SDN and resource management. Strong understanding of Group Policy, including being up to date with new features and best practices. Substantial experience in an ICT Infrastructure role. Experienced in managing an IP network. Deliver technology design and implementation including future forecasting requirements. Provide 3rd Line technical support, carrying out diagnostic routines and processes to correct complex issues and problems. Work to resolve security vulnerabilities identified by vulnerability scanning solutions and penetration testing. Technical Skills VMWare VSphere, VCF (essential), VMware Horizon/App Volumes (vCenter, vRA)
Infrastructure and Network Engineer - (Server, VMware, vRA, Network, Switches, Firewalls) Duration: 4 Month Contract Daily rate: £450 - £525 per day Location: Corsham Onsite 5 days *Requires active Security Clearance* 3rd/4th Line Infrastructure and Network Engineers - Server, VMware, vRA, Network, Switches, Firewalls (5 positions) What we are looking for: We are looking for Infrastructure, Network and VMWare engineers who have some of the following experiences and have the Technical Skills listed below (not all are essential). There is a requirement for on-site work building out physical infrastructure within data centres or configuring virtual infrastructure within our Corsham offices. * VMWare VSphere, VCF (essential) Not all essential, we are looking for people with a variety of experience: Lead on the implementation and support of the physical infrastructure, supporting core systems and networking to ensure the security, stability and performance of all systems. Implement and support key security improvements across all core systems and infrastructure. Network, Switches and Firewall install, configuration and problem diagnostics. Skills in cloud architecture and subsequent documentation production ie HLD, LLDs A good understanding of cyber security as it pertains to Hardware and Software configurations. Overarching knowledge of private cloud architecture including Automation, SDN and resource management. Strong understanding of Group Policy, including being up to date with new features and best practices. Substantial experience in an ICT Infrastructure role. Experienced in managing an IP network. Deliver technology design and implementation including future forecasting requirements. Provide 3rd Line technical support, carrying out diagnostic routines and processes to correct complex issues and problems. Work to resolve security vulnerabilities identified by vulnerability scanning solutions and penetration testing. If you are interested please apply for more information
26/03/2024
Project-based
Infrastructure and Network Engineer - (Server, VMware, vRA, Network, Switches, Firewalls) Duration: 4 Month Contract Daily rate: £450 - £525 per day Location: Corsham Onsite 5 days *Requires active Security Clearance* 3rd/4th Line Infrastructure and Network Engineers - Server, VMware, vRA, Network, Switches, Firewalls (5 positions) What we are looking for: We are looking for Infrastructure, Network and VMWare engineers who have some of the following experiences and have the Technical Skills listed below (not all are essential). There is a requirement for on-site work building out physical infrastructure within data centres or configuring virtual infrastructure within our Corsham offices. * VMWare VSphere, VCF (essential) Not all essential, we are looking for people with a variety of experience: Lead on the implementation and support of the physical infrastructure, supporting core systems and networking to ensure the security, stability and performance of all systems. Implement and support key security improvements across all core systems and infrastructure. Network, Switches and Firewall install, configuration and problem diagnostics. Skills in cloud architecture and subsequent documentation production ie HLD, LLDs A good understanding of cyber security as it pertains to Hardware and Software configurations. Overarching knowledge of private cloud architecture including Automation, SDN and resource management. Strong understanding of Group Policy, including being up to date with new features and best practices. Substantial experience in an ICT Infrastructure role. Experienced in managing an IP network. Deliver technology design and implementation including future forecasting requirements. Provide 3rd Line technical support, carrying out diagnostic routines and processes to correct complex issues and problems. Work to resolve security vulnerabilities identified by vulnerability scanning solutions and penetration testing. If you are interested please apply for more information
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
22/03/2024
Project-based
Salary: circa. £600 per day inside ir35 Location: Onsite in Corsham DV Clearance Required for this role I am looking for a skilled Wintel Engineer that can provide maintenance and support on a small Windows based Live System. You will be sponsored through DV+ for this role, but active DV is required to start. Essential skills 3rd Line Support experience PKI Understanding of Networks DV clearance If you are interested in discussing this Wintel Engineer role further, please send your updated CV to (see below) CBSbutler is acting as an employment business for this role.
VMWare Engineer - DV Cleared - Corsham - £500 a day You will join a global IT Consultancy delivering digital transformation to the MoD. You are a VMWare engineer/SME with strong experience deploying, managing and troubleshooting VMware vSphere environments. Working pattern: The role is full time on site at Corsham Clearance: The role requires current, active DV Clearance You will: Deploy, manage and troubleshoot VMware vSphere environments. Work closely with stakeholders to understand their needs. Offer subject matter guidance and expertise to project teams. Your skills and experience: Solid understanding of vSphere components and concepts including ESXi, vCSA, Datacenters, Clusters, DRS, VDS, Content Libraries. Experience of VMware Cloud Foundation. Experience of performing large-scale upgrades to vSphere environments. Familiarity with Hyper-converged infrastructure. Experience with cloud management concepts. Good understanding of Linux operating systems, preferably Photon Experience with other VMware software defined datacenter products including vSAN, NSX and SDDC Manager. Knowledge and experience of PKI. VMWare Engineer - DV Cleared - Corsham - £500 a day
22/03/2024
Project-based
VMWare Engineer - DV Cleared - Corsham - £500 a day You will join a global IT Consultancy delivering digital transformation to the MoD. You are a VMWare engineer/SME with strong experience deploying, managing and troubleshooting VMware vSphere environments. Working pattern: The role is full time on site at Corsham Clearance: The role requires current, active DV Clearance You will: Deploy, manage and troubleshoot VMware vSphere environments. Work closely with stakeholders to understand their needs. Offer subject matter guidance and expertise to project teams. Your skills and experience: Solid understanding of vSphere components and concepts including ESXi, vCSA, Datacenters, Clusters, DRS, VDS, Content Libraries. Experience of VMware Cloud Foundation. Experience of performing large-scale upgrades to vSphere environments. Familiarity with Hyper-converged infrastructure. Experience with cloud management concepts. Good understanding of Linux operating systems, preferably Photon Experience with other VMware software defined datacenter products including vSAN, NSX and SDDC Manager. Knowledge and experience of PKI. VMWare Engineer - DV Cleared - Corsham - £500 a day