Incident Manager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £50k - £60k + benefits We are actively looking to secure an Incident Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Key Responsibilities: Incident Management: Lead the incident management process, ensuring that all incidents are logged, tracked, and resolved in a timely manner. Incident Process Expertise: Utilize deep knowledge and expertise in incident management processes to effectively manage incidents and minimize service disruption. Backlog Management: Support the delivery of the existing backlog, prioritizing incidents based on their impact and urgency. Communication: Communicate effectively with stakeholders at all levels, providing regular updates on incident status and progress. Problem Escalation: Escalate complex incidents to the appropriate teams or individuals, ensuring that they have all the information they need to resolve the issue. Service Improvement: Identify trends and patterns in incidents to drive service improvement initiatives. Training and Mentoring: Train and mentor staff in incident management best practices, enhancing their skills and capabilities. Reporting: Generate regular reports on incident management performance, identifying trends and areas for improvement. Compliance: Ensure all incident management activities comply with company policies and regulatory requirements. Team Collaboration: Work collaboratively with other team members to ensure a high level of service is maintained at all times. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
18/04/2024
Full time
Incident Manager Permanent Sheffield/Hybrid (2 days per week on site) Salary: £50k - £60k + benefits We are actively looking to secure an Incident Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Your Key Responsibilities: Incident Management: Lead the incident management process, ensuring that all incidents are logged, tracked, and resolved in a timely manner. Incident Process Expertise: Utilize deep knowledge and expertise in incident management processes to effectively manage incidents and minimize service disruption. Backlog Management: Support the delivery of the existing backlog, prioritizing incidents based on their impact and urgency. Communication: Communicate effectively with stakeholders at all levels, providing regular updates on incident status and progress. Problem Escalation: Escalate complex incidents to the appropriate teams or individuals, ensuring that they have all the information they need to resolve the issue. Service Improvement: Identify trends and patterns in incidents to drive service improvement initiatives. Training and Mentoring: Train and mentor staff in incident management best practices, enhancing their skills and capabilities. Reporting: Generate regular reports on incident management performance, identifying trends and areas for improvement. Compliance: Ensure all incident management activities comply with company policies and regulatory requirements. Team Collaboration: Work collaboratively with other team members to ensure a high level of service is maintained at all times. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay Suitable Candidates should submit CVs in the first instance.
Service Operations Analyst Hybrid - Remote with 2 days onsite per week in Sheffield Permanent £40,000 - £45,000 We are actively looking to secure a Service Operations Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Details Monitor the performance and availability of IT services, using service management tools to identify and respond to issues in a timely manner. Incident Management: Log and categorize incidents, ensuring that they are assigned to the appropriate teams for resolution. Communication: Communicate effectively with users, keeping them informed of incident progress and notifying them of any planned outages or service disruptions. Problem Escalation: Escalate complex problems to the appropriate teams or individuals, ensuring that they have all the information they need to resolve the issue. Service Request Fulfillment: Process service requests from users, ensuring that they are fulfilled in accordance with agreed service levels. Documentation: Maintain accurate records of all service management activities, including incident logs, service requests, and problem records. Continuous Improvement: Contribute to the continuous improvement of service management processes, identifying opportunities for improvement and suggesting changes. Training: Stay up-to-date with the latest service management best practices and technologies, participating in training and development activities as required. Compliance: Ensure all activities comply with company policies and regulatory requirements. Team Collaboration: Work collaboratively with other team members to ensure a high level of service is maintained at all times. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay
18/04/2024
Full time
Service Operations Analyst Hybrid - Remote with 2 days onsite per week in Sheffield Permanent £40,000 - £45,000 We are actively looking to secure a Service Operations Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Role Details Monitor the performance and availability of IT services, using service management tools to identify and respond to issues in a timely manner. Incident Management: Log and categorize incidents, ensuring that they are assigned to the appropriate teams for resolution. Communication: Communicate effectively with users, keeping them informed of incident progress and notifying them of any planned outages or service disruptions. Problem Escalation: Escalate complex problems to the appropriate teams or individuals, ensuring that they have all the information they need to resolve the issue. Service Request Fulfillment: Process service requests from users, ensuring that they are fulfilled in accordance with agreed service levels. Documentation: Maintain accurate records of all service management activities, including incident logs, service requests, and problem records. Continuous Improvement: Contribute to the continuous improvement of service management processes, identifying opportunities for improvement and suggesting changes. Training: Stay up-to-date with the latest service management best practices and technologies, participating in training and development activities as required. Compliance: Ensure all activities comply with company policies and regulatory requirements. Team Collaboration: Work collaboratively with other team members to ensure a high level of service is maintained at all times. Benefits Include: Contributory pension scheme Employee Assistance Program Medical and Dental cover 22 days holiday + bank holidays Maternity Pay/Shared Parental leave and paternity leave Sick pay
Junior Java Developers - Multiple locations - Manchester, London, Sheffield £375 Per day - Inside IR35 We are currently recruiting for multiple Junior Java Developers for an initial 12 month contract with our client in the public sector. You will be working closely with the Senior and Lead Development team on various digital transformation projects. Due to the nature of the client, the successful candidates MUST hold active SC Clearance and be eligible for DV Clearance. Experience Required: Experience of Java 11+, including Spring Boot, JPA/Hibernate and REST API's Knowledge of test methodologies including unit testing with JUnit Knowledge of Postgres or other similar relational database Experience of reviewing code and providing constructive feedback. Experience of working with Git Experience of agile development practices, specifically including Scrum MUST hold active SC Clearance and be eligible for DV Clearance Desirable Experience: Experience of building new and evolving microservices with emphasis on high availability Experience of Front End development in React and TypeScript Experience of mentoring and supporting junior members of the team Experience with DevOps principles and orchestration tools such as Docker or Kubernetes If you are interested in this role and for full role details, please apply with an up to date CV for immediate review
17/04/2024
Project-based
Junior Java Developers - Multiple locations - Manchester, London, Sheffield £375 Per day - Inside IR35 We are currently recruiting for multiple Junior Java Developers for an initial 12 month contract with our client in the public sector. You will be working closely with the Senior and Lead Development team on various digital transformation projects. Due to the nature of the client, the successful candidates MUST hold active SC Clearance and be eligible for DV Clearance. Experience Required: Experience of Java 11+, including Spring Boot, JPA/Hibernate and REST API's Knowledge of test methodologies including unit testing with JUnit Knowledge of Postgres or other similar relational database Experience of reviewing code and providing constructive feedback. Experience of working with Git Experience of agile development practices, specifically including Scrum MUST hold active SC Clearance and be eligible for DV Clearance Desirable Experience: Experience of building new and evolving microservices with emphasis on high availability Experience of Front End development in React and TypeScript Experience of mentoring and supporting junior members of the team Experience with DevOps principles and orchestration tools such as Docker or Kubernetes If you are interested in this role and for full role details, please apply with an up to date CV for immediate review
A Senior Electronics Design Engineer is now needed for my Sheffield based client working on unique technology and working at their Headquarters. As their Senior Electronic Design Engineer you will be playing a pivotal role in the design and development of their products working through the full life cycle from concept through to production. You will be responsible for designing and implementing electronic systems to meet customer requirements and leasing with the firmware and software team. As this role is for a Senior Engineer you will also be expected to mentor/help guide with junior engineers who certainly will value your knowledge and experience, working in a friendly and welcoming environment. This role is ideally based on site with core hours/flexible working. Core skills include:- Electronic Design Analogue/digital/Mixed Circuitry Schematics Verification Leasing with the software teams for integration of hardware Debugging Validation testing PCB Layout Altium Design for EMC Desirable skills include:- SMPS Communication protocols Power Electronics DFMEA Do not worry if you don't have every skill listed the company are really interested in passionate Engineers so please do not hesitate to get in touch, as it would be great to hear from you. I appreciate that you may not have all of the skills listed but if you feel this may be suitable lets have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
12/04/2024
Full time
A Senior Electronics Design Engineer is now needed for my Sheffield based client working on unique technology and working at their Headquarters. As their Senior Electronic Design Engineer you will be playing a pivotal role in the design and development of their products working through the full life cycle from concept through to production. You will be responsible for designing and implementing electronic systems to meet customer requirements and leasing with the firmware and software team. As this role is for a Senior Engineer you will also be expected to mentor/help guide with junior engineers who certainly will value your knowledge and experience, working in a friendly and welcoming environment. This role is ideally based on site with core hours/flexible working. Core skills include:- Electronic Design Analogue/digital/Mixed Circuitry Schematics Verification Leasing with the software teams for integration of hardware Debugging Validation testing PCB Layout Altium Design for EMC Desirable skills include:- SMPS Communication protocols Power Electronics DFMEA Do not worry if you don't have every skill listed the company are really interested in passionate Engineers so please do not hesitate to get in touch, as it would be great to hear from you. I appreciate that you may not have all of the skills listed but if you feel this may be suitable lets have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.