Certes Computing Ltd Hove, Sussex, United Kingdom
Senior Network & Security Specialist Hove Up to £65,000 Company Info A reputable Insurance and financial Service organisation based in Hove are seeking a talented and delivery focused Senior Network & Security Specialists to join their organisation and play a pivotal role in delivering multiple projects. You need to be passionate about Network and Security, within a regulatory environment. Job Duties *Definition of the vision and strategy or their technologies based on an understanding and anticipation of future business needs and be responsible for the build, delivery and support of L&G's Network & Security platforms *Supporting our customers to leverage and deliver Network & Security services, by assisting them via project work or direct engagement - always looking to deliver fantastic customer service *Responsible for ensuring the Comms Rooms and patching activities *Responsible for contributing to capacity, availability, problem management, change management and knowledge management activities within the team, and undertaking Continual Service Improvements as a day to day activity. *Actively identify risks, ensure they are appropriately logged and tracked at the appropriate forums, and take appropriate action to mitigate or resolve. *Define, develop and deliver processes and systems to ensure a consistent and good level of service that means customers' expectations are met, is consistent with what we have communicated and is aligned to L&G's Customer Experience and Treating Customers Fairly policy. *Continually work to build effective, positive working relationships with both our Third Party Service providers and the wider IT communities, to enable us to deliver a fantastic customer service and be viewed as a single, valued IT partner. *Treating Customers fairly (TCF) Skills Required Qualifications: *ITIL Service Management *Extensive demonstrable technical work experience as a 3rd level support specialist or similar *Have an excellent understanding of Cisco networking devices including configuring and deployment Including: oVLANS oVRF's oQOS oMPLS Wans oSD Network oCisco Wireless controllers oNetwork security and Load-balancing oCisco ISE Knowledge: *Detailed knowledge of Demand Management, Capacity Planning, Major Incident Management and Continual Service improvement *Knowledge of the ITIL Service Management framework and the impact on the service delivery *Knowledge of Agile best practice and how to apply it to product development/enhancements *In-depth understanding of the product and its place in the delivery of service Skills: *Have experience with Cisco, Checkpoint, Juniper and Fortigate Firewalls *Have experience of F5 Load balancers *Basic understanding of IP telephony would be of benefit *Experience of Cloud connect technologies is a benefit Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.