Job Description; Pega/Decisioning consultant required for a mobile app personlisation project for large financial services organistion. The ideal candidate will be tasked with delivering the decisioning components and insights. Day to day tasks will include, Front End prompt build and deployment. Pega v8.6 and v8.8. Both are advantageous. Skills: NBA (Next Best Action) CDH (Customer Decisioning Hub) 1 to 1 Ops Manager Job Title: Pega/Decisioning Consultant Location: Edinburgh, UK Rate/Salary: .00 GBP Daily Job Type: Contract Job Title: Pega Consultant Location: Edinburgh, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
23/04/2024
Project-based
Job Description; Pega/Decisioning consultant required for a mobile app personlisation project for large financial services organistion. The ideal candidate will be tasked with delivering the decisioning components and insights. Day to day tasks will include, Front End prompt build and deployment. Pega v8.6 and v8.8. Both are advantageous. Skills: NBA (Next Best Action) CDH (Customer Decisioning Hub) 1 to 1 Ops Manager Job Title: Pega/Decisioning Consultant Location: Edinburgh, UK Rate/Salary: .00 GBP Daily Job Type: Contract Job Title: Pega Consultant Location: Edinburgh, UK Rate/Salary: .00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
We have partnered with a global client currently expanding its dynamic infrastructure support team based in Edinburgh. We are looking for a customer-focused and enthusiastic 3rd-line infrastructure support enginee r with a genuine interest in solving people's IT issues to backfill our Business As Usual (BAU) services while some of their key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. *Working hours for the team are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri.* *Full-time on-site in Edinburgh. The 3rd line team are expected to resolve a wide - variety of server and storage incidents and requests while minimizing disruption to their users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first-rate customer service with first-rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. Day-to-day duties may include: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging Excellent knowledge of Red Hat Network Satellite for system management and performance reporting Provide support for L2 and L3 Operational activities & troubleshooting Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments Demonstrate the ability to methodically work through issues Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Achieve high levels of customer satisfaction Author processes and working instructions Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required Represent the 3rd line team from a Linux perspective in customer meetings Red Hat Certified Engineer or other Red Hat/Linux-related certification To manage a range of Linux technology's RHLE, RHNS, and Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity RHLE High availability including clustering, fencing and unfencing Essential skills and experience: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration, and imaging. Proficiency in Red Hat Network Satellite for system management and performance reporting. Ability to provide support for L2 and L3 Operational activities & troubleshooting. Experience in stabilizing developed infrastructure solutions using Red Hat methodologies in complex customer environments. Methodical approach to problem-solving and troubleshooting. Strong interpersonal skills to deal directly with clients, demonstrating excellent communication both internally and externally. Track record of achieving high levels of customer satisfaction. Capability to author processes and working instructions. Familiarity with working within challenging SLAs and prompt escalation to leadership when required. Representation of the 3rd line team from a Linux perspective in customer meetings. Red Hat Certified Engineer or other relevant Red Hat/Linux certifications. Management proficiency in various Linux technologies including RHLE, RHNS, Kernel virtualization (KVM), with emphasis on optimization, interoperability, and system availability. Utilization of RHNS for compliance management, provisioning of services and resources, content control, and system security. Expertise in RHLE High availability features including clustering, fencing, and unfencing. Due to the nature of this role, the successful candidate will have a valid UK SC Clearance prior to the start.
19/04/2024
Project-based
We have partnered with a global client currently expanding its dynamic infrastructure support team based in Edinburgh. We are looking for a customer-focused and enthusiastic 3rd-line infrastructure support enginee r with a genuine interest in solving people's IT issues to backfill our Business As Usual (BAU) services while some of their key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. *Working hours for the team are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri.* *Full-time on-site in Edinburgh. The 3rd line team are expected to resolve a wide - variety of server and storage incidents and requests while minimizing disruption to their users. We're looking for someone to be responsible for our Red Hat Linux environments. Solaris experience would be beneficial. The successful candidate will be someone who can blend first-rate customer service with first-rate technical skills. Previous experience resolving 3rd line issues in an enterprise environment is essential. Day-to-day duties may include: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration and imaging Excellent knowledge of Red Hat Network Satellite for system management and performance reporting Provide support for L2 and L3 Operational activities & troubleshooting Able to stabilise developed infrastructure solutions using Red Hat methodologies in complex customer environments Demonstrate the ability to methodically work through issues Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Achieve high levels of customer satisfaction Author processes and working instructions Work within challenging SLA's and follow escalation paths to the leadership team and product specialists promptly when required Represent the 3rd line team from a Linux perspective in customer meetings Red Hat Certified Engineer or other Red Hat/Linux-related certification To manage a range of Linux technology's RHLE, RHNS, and Kernel virtualisation (KVM) and to include optimisation, interoperability, and availability of systems on a customer's site Utilisation of RHNS for compliance management, provisioning of services and resources, content control and system security and integrity RHLE High availability including clustering, fencing and unfencing Essential skills and experience: Excellent knowledge of Red Hat Linux Enterprise (v4 upwards), including installation, configuration, and imaging. Proficiency in Red Hat Network Satellite for system management and performance reporting. Ability to provide support for L2 and L3 Operational activities & troubleshooting. Experience in stabilizing developed infrastructure solutions using Red Hat methodologies in complex customer environments. Methodical approach to problem-solving and troubleshooting. Strong interpersonal skills to deal directly with clients, demonstrating excellent communication both internally and externally. Track record of achieving high levels of customer satisfaction. Capability to author processes and working instructions. Familiarity with working within challenging SLAs and prompt escalation to leadership when required. Representation of the 3rd line team from a Linux perspective in customer meetings. Red Hat Certified Engineer or other relevant Red Hat/Linux certifications. Management proficiency in various Linux technologies including RHLE, RHNS, Kernel virtualization (KVM), with emphasis on optimization, interoperability, and system availability. Utilization of RHNS for compliance management, provisioning of services and resources, content control, and system security. Expertise in RHLE High availability features including clustering, fencing, and unfencing. Due to the nature of this role, the successful candidate will have a valid UK SC Clearance prior to the start.
An Hardware/Electronics Manager is now available for a global client based near to Edinburgh. The role of Hardware/Electronics Design Manager is now needed as part of rapid growth within the business within Engineering with 10 Engineers reporting in across Electronics and PCB Design. As the Electronics Manager you will be shaping the team and leading the projects with a background of Hardware Design/PCB Design. Your role will involve managing the teams, succession planning, hiring, Performance Management and coaching managing their customer expectations. The company operate on a Hybrid working policy with Excellent benefits alongside bonus! Your role will also include maintaining technical roadmaps ad setting out the project scope, schedule and budget risks for projects for the team. This is an excellent opportunity if you are a Lead Electronics Design Engineer or Electronics Manager looking to get into an organisation where you have growth opportunities for leadership or if you are a staff level Engineer who has experience in mentoring/training/leading to take the next step up! Core Skills/Experience for this role include;- Degree in Engineering field - Electronics/Hardware/Computer Science etc Experience of Electronics Design, PCB Design Mentoring/Guidance of Junior, Mid level engineers Leading and delivering a project or any PM experience Leasing interfacing with customers or stakeholders within the business Excellent interpersonal skills Ability to work in a cross functional team environment I appreciate that you may not have all of the skills listed but if you feel this may be suitable let's have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer generous referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
19/04/2024
Full time
An Hardware/Electronics Manager is now available for a global client based near to Edinburgh. The role of Hardware/Electronics Design Manager is now needed as part of rapid growth within the business within Engineering with 10 Engineers reporting in across Electronics and PCB Design. As the Electronics Manager you will be shaping the team and leading the projects with a background of Hardware Design/PCB Design. Your role will involve managing the teams, succession planning, hiring, Performance Management and coaching managing their customer expectations. The company operate on a Hybrid working policy with Excellent benefits alongside bonus! Your role will also include maintaining technical roadmaps ad setting out the project scope, schedule and budget risks for projects for the team. This is an excellent opportunity if you are a Lead Electronics Design Engineer or Electronics Manager looking to get into an organisation where you have growth opportunities for leadership or if you are a staff level Engineer who has experience in mentoring/training/leading to take the next step up! Core Skills/Experience for this role include;- Degree in Engineering field - Electronics/Hardware/Computer Science etc Experience of Electronics Design, PCB Design Mentoring/Guidance of Junior, Mid level engineers Leading and delivering a project or any PM experience Leasing interfacing with customers or stakeholders within the business Excellent interpersonal skills Ability to work in a cross functional team environment I appreciate that you may not have all of the skills listed but if you feel this may be suitable let's have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer generous referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Senior Researcher, 23 months, Edinburgh, £220.98 per day, Outside IR35 Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit a Senior Researcher on a 23 month contract basis. You will be based in offices in Edinburgh. Primary responsibilities will include, but are not limited to, qualitative and quantitative analysis of information, report writing, production of research and policy reviews and creation/management of research databases. You will receive a daily rate of £220.98 . I would love to hear from applicants who have experience in a fast paced environment and skills including: Undertake specialist, strategic, and impactful research, including the gathering, processing, and analysis of highly sensitive and confidential data Be responsible for the design, creation, implementation, and day-to-day management of research databases Be responsible and accountable for the production (research and compilation) of specialist reports, managing and coordinating resources to ensure project targets are achieved Using specialist knowledge relevant to individual projects be responsible for copy-editing and proof reading reports Graduate or postgraduate qualification combined with significant experience Proven experience of gathering, managing, manipulating and analysing complex and sensitive data for research purposes Experience working on complex, large-scale research projects and datasets Excellent IT literacy, including advanced use of Microsoft Excel, Access, Word, and Outlook Experience of using research analysis software such as NVivo, SPSS, R, or Jamovi Experience of SQL and data mapping Candidates who have a masters relating to social science/psychology/humanities are also highly favoured - experience working within research in this field is also highly desired If this sounds like the role for you then do not hesitate to get in touch with me, Kamran Chaudhry, for more information or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
19/04/2024
Project-based
Senior Researcher, 23 months, Edinburgh, £220.98 per day, Outside IR35 Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit a Senior Researcher on a 23 month contract basis. You will be based in offices in Edinburgh. Primary responsibilities will include, but are not limited to, qualitative and quantitative analysis of information, report writing, production of research and policy reviews and creation/management of research databases. You will receive a daily rate of £220.98 . I would love to hear from applicants who have experience in a fast paced environment and skills including: Undertake specialist, strategic, and impactful research, including the gathering, processing, and analysis of highly sensitive and confidential data Be responsible for the design, creation, implementation, and day-to-day management of research databases Be responsible and accountable for the production (research and compilation) of specialist reports, managing and coordinating resources to ensure project targets are achieved Using specialist knowledge relevant to individual projects be responsible for copy-editing and proof reading reports Graduate or postgraduate qualification combined with significant experience Proven experience of gathering, managing, manipulating and analysing complex and sensitive data for research purposes Experience working on complex, large-scale research projects and datasets Excellent IT literacy, including advanced use of Microsoft Excel, Access, Word, and Outlook Experience of using research analysis software such as NVivo, SPSS, R, or Jamovi Experience of SQL and data mapping Candidates who have a masters relating to social science/psychology/humanities are also highly favoured - experience working within research in this field is also highly desired If this sounds like the role for you then do not hesitate to get in touch with me, Kamran Chaudhry, for more information or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found on our website
Job Title: Head of Engineering Location: Edinburgh, Scotland Company Overview: Our client is an innovative fin-tech/legal-tech company, we are exclusively seeking a Head of Engineering to lead a new talented team in Edinburgh. As the Head of Engineering, you will play a pivotal role in shaping the technology landscape (actively hiring a team), driving innovation, and ensuring the successful delivery of projects. Responsibilities: Leadership : Provide strategic direction and inspire the engineering team to achieve departmental goals. Project Oversight : Oversee multiple projects, ensuring they are delivered on time and within budget. Resource Management : Assign workloads to engineering teams, optimize resource allocation, and foster collaboration. Technical Guidance : Offer hands-on technical guidance, especially in areas such as JavaScript, React.JS, and AWS. Budgeting and Scheduling : Estimate project budgets and schedules, ensuring efficient resource utilization. Stakeholder Communication : Collaborate with senior management, vendors, and clients, providing regular updates and negotiating project requirements. Quality Assurance : Ensure high-quality software development practices and adherence to best practices. Innovation : Drive innovation within the engineering function, exploring new technologies and methodologies. Requirements: Technical Expertise : Proficiency in JavaScript, React.JS, and AWS. You will be teaching and mentoring both junior and senior team members in these areas whilst leading from the front. Leadership Skills : Proven ability to lead and motivate cross-functional engineering teams. Project Management : Experience overseeing complex projects from inception to completion. Communication : Excellent communication skills, both written and verbal. Strategic Thinking : Ability to align engineering efforts with overall business objectives. Problem-Solving : Strong analytical and problem-solving abilities. Collaboration : Foster a collaborative and inclusive work environment. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred). Minimum of 8 years of relevant engineering experience. Previous experience in a leadership role within a technology-driven organization.
19/04/2024
Full time
Job Title: Head of Engineering Location: Edinburgh, Scotland Company Overview: Our client is an innovative fin-tech/legal-tech company, we are exclusively seeking a Head of Engineering to lead a new talented team in Edinburgh. As the Head of Engineering, you will play a pivotal role in shaping the technology landscape (actively hiring a team), driving innovation, and ensuring the successful delivery of projects. Responsibilities: Leadership : Provide strategic direction and inspire the engineering team to achieve departmental goals. Project Oversight : Oversee multiple projects, ensuring they are delivered on time and within budget. Resource Management : Assign workloads to engineering teams, optimize resource allocation, and foster collaboration. Technical Guidance : Offer hands-on technical guidance, especially in areas such as JavaScript, React.JS, and AWS. Budgeting and Scheduling : Estimate project budgets and schedules, ensuring efficient resource utilization. Stakeholder Communication : Collaborate with senior management, vendors, and clients, providing regular updates and negotiating project requirements. Quality Assurance : Ensure high-quality software development practices and adherence to best practices. Innovation : Drive innovation within the engineering function, exploring new technologies and methodologies. Requirements: Technical Expertise : Proficiency in JavaScript, React.JS, and AWS. You will be teaching and mentoring both junior and senior team members in these areas whilst leading from the front. Leadership Skills : Proven ability to lead and motivate cross-functional engineering teams. Project Management : Experience overseeing complex projects from inception to completion. Communication : Excellent communication skills, both written and verbal. Strategic Thinking : Ability to align engineering efforts with overall business objectives. Problem-Solving : Strong analytical and problem-solving abilities. Collaboration : Foster a collaborative and inclusive work environment. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred). Minimum of 8 years of relevant engineering experience. Previous experience in a leadership role within a technology-driven organization.
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
18/04/2024
Project-based
Job title: Desktop Engineer (with network experience) Contract length: 3-months Day rate: £240 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Supporting one of our clients based from in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents along with some physical network duties. The site benefits from: * Easy access to travel links * Free on-site parking * Employee rates at the on-site restaurant Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed. Due to the nature of our client's work the successful candidate will need to be hold SC Security Clearance. For this reason, we are only able to progress with applications from British nationals. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Network patching and troubleshooting Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skill required, please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Are you a Network Operations Lead who can own and drive resolution of multi-tiered technologies? Do you have excellent Stakeholder Management skills and are able to demonstrate leadership and clear communications? If so please read on . Client Details A well known and respected business. Description What will you be doing Support discussions and contribute towards technical considerations around service, delivery, sales, and strategy. Act as the lead for technical operational discussions ensuring an analytical mindset. Communicating effectively with team members and stakeholders. You will have the ability to understand customers vision and map out how this can be achieved. Manage work allocation to Field Services Team and Technical Designers. Profile What you will bring You will be CCNP certified. Have very strong Technical skills. Strong Stakeholder/Customer facing skills. Awareness of ITIL. Ideal Skillset: Network and Security. Routing and Switching. DNS. Meraki. Nexus DC. Forescout. ISR Routers. VRF. Job Offer Up to £72,000 per anum depending on experience. 10% annual bonus. Excellent pension. Buy holiday scheme. Private Healthcare. Healthcare cash plan. Life Assurance (10x salary) PLUS MUCH MORE! If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long .
18/04/2024
Full time
Are you a Network Operations Lead who can own and drive resolution of multi-tiered technologies? Do you have excellent Stakeholder Management skills and are able to demonstrate leadership and clear communications? If so please read on . Client Details A well known and respected business. Description What will you be doing Support discussions and contribute towards technical considerations around service, delivery, sales, and strategy. Act as the lead for technical operational discussions ensuring an analytical mindset. Communicating effectively with team members and stakeholders. You will have the ability to understand customers vision and map out how this can be achieved. Manage work allocation to Field Services Team and Technical Designers. Profile What you will bring You will be CCNP certified. Have very strong Technical skills. Strong Stakeholder/Customer facing skills. Awareness of ITIL. Ideal Skillset: Network and Security. Routing and Switching. DNS. Meraki. Nexus DC. Forescout. ISR Routers. VRF. Job Offer Up to £72,000 per anum depending on experience. 10% annual bonus. Excellent pension. Buy holiday scheme. Private Healthcare. Healthcare cash plan. Life Assurance (10x salary) PLUS MUCH MORE! If this opportunity sounds exciting to you hit APPLY NOW before it's too late and this role is snapped up. We are looking to fill this quickly, so it will not be around for too long .
The company: I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do. The company have been running for around 15 years now and have over 50 staff members, across the Edinburgh and Glasgow offices (can be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. This will include managing the client and their expectations, as well as the general relationship. You will be working across a modern and agile environment alongside multiple teams (Product, Delivery, Software Engineers, Data Scientists etc) as well as the customers, in order to help to improve both the product and how it is best implemented. This is very much a client facing role, so growing that relationship and striving to improve the implementation process is paramount. You will identify and properly manage any risks and issues and along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape very well and who ideally has a SaaS background. Knowledge and experience in this role with a cloud product such as Azure, AWS or GCP would be very handy too. The role is fully remote, however they are really looking for someone from the Central Belt of Scotland or close by, due to occasional need to meet with customers and be in close proximity. The team meet once a month in Edinburgh or Glasgow, so it would be best to be close by. The benefits of this company are also great, including but not limited to:- remote/hybrid working, 35 days annual leave and a 9 day fortnight (second Friday off a month). What's required: * A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery * Having worked for a Software or SaaS business (SaaS ideally) * An understanding of the full software development life cycle * Well-developed and effective relationship management skills for building long-term relationships and managing customer expectations * Agile delivery experience (beneficial) * Experience of implementing a software or data product * Comfortable interpreting requirements, defining and articulating proposed solutions as well as delivering presentations to clients * Cloud experience such as AWS, Azure or GCP (desirable) This is an opportunity for an ambitious Customer Success Manager who has the appetite to learn in a testing and agile environment. You will be working on the latest technology and will definitely be impressed by their product. If interested, please apply or call Hamish at Cathcart Technology.
17/04/2024
Full time
The company: I am working with a leading MedTech company in Edinburgh and Glasgow (based remotely) who are looking for a Software Implementation specialist to help further implement and develop their cloud computing and machine learning capabilities. They operate within the healthcare industry and have grown since Covid, due to the work they do. The company have been running for around 15 years now and have over 50 staff members, across the Edinburgh and Glasgow offices (can be fully remote from Scotland this role). They are hiring people for a new role, with up to 3 positions available for the Customer Success Manager. The role: You will be working with clients from early stages of implementation of the software product, from pilot through to deployment. This will include managing the client and their expectations, as well as the general relationship. You will be working across a modern and agile environment alongside multiple teams (Product, Delivery, Software Engineers, Data Scientists etc) as well as the customers, in order to help to improve both the product and how it is best implemented. This is very much a client facing role, so growing that relationship and striving to improve the implementation process is paramount. You will identify and properly manage any risks and issues and along with the support teams, ensure an excellent service to the customers. This role is looking for either a Customer Success Manager, Software Implementation or Account Manager who knows the Software landscape very well and who ideally has a SaaS background. Knowledge and experience in this role with a cloud product such as Azure, AWS or GCP would be very handy too. The role is fully remote, however they are really looking for someone from the Central Belt of Scotland or close by, due to occasional need to meet with customers and be in close proximity. The team meet once a month in Edinburgh or Glasgow, so it would be best to be close by. The benefits of this company are also great, including but not limited to:- remote/hybrid working, 35 days annual leave and a 9 day fortnight (second Friday off a month). What's required: * A few years experience in a Customer Success/Implementation/Account Manager role, with a background in software/data delivery * Having worked for a Software or SaaS business (SaaS ideally) * An understanding of the full software development life cycle * Well-developed and effective relationship management skills for building long-term relationships and managing customer expectations * Agile delivery experience (beneficial) * Experience of implementing a software or data product * Comfortable interpreting requirements, defining and articulating proposed solutions as well as delivering presentations to clients * Cloud experience such as AWS, Azure or GCP (desirable) This is an opportunity for an ambitious Customer Success Manager who has the appetite to learn in a testing and agile environment. You will be working on the latest technology and will definitely be impressed by their product. If interested, please apply or call Hamish at Cathcart Technology.
Global Technology Solutions Ltd
Edinburgh, Midlothian
location: Edinburgh Pay rate: £200 per day Duration: 3-6 month contract Hours: 37.5-hour week between 07:30 - 17:30, Monday - Thursday and 07:30 - 16:00 on Fridays Must already hold SC Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide second line operational support across a variety of platforms. * Initial investigation and reporting of network failures. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skills required please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
17/04/2024
Project-based
location: Edinburgh Pay rate: £200 per day Duration: 3-6 month contract Hours: 37.5-hour week between 07:30 - 17:30, Monday - Thursday and 07:30 - 16:00 on Fridays Must already hold SC Security Clearance Supporting one of our clients based from the site in Edinburgh, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents and service requests, while minimising disruption and providing first-class customer Service. The site benefits from easy access to travel links, free on-site parking and employee rates at the on-site restaurant. Primary role requirements: * Responsible for maintaining and promoting highest level of service to the client * Adhering to technical standards, service delivery processes and ensuring service delivery is both cost effective and efficient * Responsible for Incident ticket handling, escalation and problem diagnosis * Desktop/Laptop/VDI - build, configuration and deployment to end users * Assist with software installation/deployment * Assist with Smarthphone deployments Secondary role requirements: * Assisting the 3rd Line support teams with laptop, desktop and VDI terminals support tickets * Hardware installation/upgrade/break fix for desktop, laptop, and server * Smarthpone support * Assisting with customer projects * Create and update procedural documentation * Basic telephony support and cable patching * Provide second line operational support across a variety of platforms. * Initial investigation and reporting of network failures. Essential Skills and Qualifications: * Knowledge of Microsoft Windows 10 Operating Systems - Deployment, configuration, and support * Knowledge of Microsoft Office 2010 onwards * Working knowledge of Active Directory - Users and Computers * Have an understanding of DNS, DHCP * Working knowledge of Cisco AnyConnect VPN * RSA Secure Login administration * Proven and demonstrable software and hardware troubleshooting skills * Knowledge of Microsoft SCCM and OS/Application deployment * Good written communication: concise and accurate call logging, documentation and email correspondence * Able to work well as part of a team or independently Desirable skills/qualifications: * ITIL Version 3/4 Foundation * CompTia A+ Certification * Microsoft Windows 7/10 training and certification If you have the skills required please apply now In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy.
The key duties & responsibilities will be: - To act as discipline overhead line engineer for major 400kV, 275kV and 132kV Transmission projects, working as part of a multidiscipline project engineering team. - To take on a Lead Project Engineering Role on some Projects, leading on engineering governance and the coordination of all Engineering Disciplines. - Act as the point of contact for overhead line engineering and represent engineering at key strategic, commercial, programme and site project meetings. - Support and assist others in the project team around managing engineering risks and utilising opportunities for the project to excel. - Engineers provide technical support and expertise throughout the life of projects and are supported by a Senior Overhead Line Engineer on technical aspects and report into an Engineering Manager.
16/04/2024
Project-based
The key duties & responsibilities will be: - To act as discipline overhead line engineer for major 400kV, 275kV and 132kV Transmission projects, working as part of a multidiscipline project engineering team. - To take on a Lead Project Engineering Role on some Projects, leading on engineering governance and the coordination of all Engineering Disciplines. - Act as the point of contact for overhead line engineering and represent engineering at key strategic, commercial, programme and site project meetings. - Support and assist others in the project team around managing engineering risks and utilising opportunities for the project to excel. - Engineers provide technical support and expertise throughout the life of projects and are supported by a Senior Overhead Line Engineer on technical aspects and report into an Engineering Manager.