My client is a global IT Consultancy and they are looking a DV (or higher) Software Developer in Test. This role will initially be based in Belfast for the first 12 weeks and then the rest of the contract will be carried out between Reading/Leatherhead on a hybrid schedule. Location - Belfast Rate - £500-600pd (inside/umbrella) Duration - 4-6 months Please do not apply if you do not hold ACTIVE DV Clearance HLC Software Developer/Tester to support and undertake the deployment of a developed code at a client site, including both component and systems testing. This is a hands-on role and will require both a significant on-site presence and the test/debug of issues and problems arising during the code deployment and subsequent systems testing. The role will also require the active knowledge acquisition of the existing system from the extant team members and will work alongside the project Infra specialist and technical lead. The role will also require closely working with the client stakeholder and User team over the course of the assignment. The work will require the skills and knowledge summarised below. Key duties and responsibilities. Hands-on deployment of software packages. Hands-on configuration of software. Hands-on debug and problem resolution. Documentation update to reflect as-is build status. Active knowledge acquisition of the operation and understanding of the system from the existing specialist. User instruction and guidance. Skills & knowledge required. Essential knowledge of: Java REST Azure DevOps Code testing and debug. Desirable knowledge: GitHub and software packaging. Springboot Maven Microsoft Azure Administration. Understanding and knowledge of Windows System Administration and infrastructure generally for the creation of certificates and systems configuration.
23/04/2024
Project-based
My client is a global IT Consultancy and they are looking a DV (or higher) Software Developer in Test. This role will initially be based in Belfast for the first 12 weeks and then the rest of the contract will be carried out between Reading/Leatherhead on a hybrid schedule. Location - Belfast Rate - £500-600pd (inside/umbrella) Duration - 4-6 months Please do not apply if you do not hold ACTIVE DV Clearance HLC Software Developer/Tester to support and undertake the deployment of a developed code at a client site, including both component and systems testing. This is a hands-on role and will require both a significant on-site presence and the test/debug of issues and problems arising during the code deployment and subsequent systems testing. The role will also require the active knowledge acquisition of the existing system from the extant team members and will work alongside the project Infra specialist and technical lead. The role will also require closely working with the client stakeholder and User team over the course of the assignment. The work will require the skills and knowledge summarised below. Key duties and responsibilities. Hands-on deployment of software packages. Hands-on configuration of software. Hands-on debug and problem resolution. Documentation update to reflect as-is build status. Active knowledge acquisition of the operation and understanding of the system from the existing specialist. User instruction and guidance. Skills & knowledge required. Essential knowledge of: Java REST Azure DevOps Code testing and debug. Desirable knowledge: GitHub and software packaging. Springboot Maven Microsoft Azure Administration. Understanding and knowledge of Windows System Administration and infrastructure generally for the creation of certificates and systems configuration.
Global Technology Solutions Ltd
Antrim, County Antrim
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
22/04/2024
Full time
Ideal location - Belfast Salary - £27000 - 29000 Hours: Monday to Friday, pick up kit by 08:30 as local PUDO working on client site up till 17:30, overtime available Benefits: Car + Parking cards and Fuel cards + Pension + on call payment Start date - ASAP We have an exciting opportunity for a senior field service engineer to join a blue chip organisation on a permanent basis in Belfast . Senior Field Service Engineer will be required to fault find and repair a variety of IT equipment including Servers, PCs, Laptop, printer and point of sales systems (EPOS) at various Customer locations across the UK. Ensuring company processes, procedures and contractual requirements are followed whilst maintaining high levels of customer service. You must be an experienced time served "Field Service Engineer", a confident communicator at all levels and work well as part of a team. The position will report into Team Leader/Resource Managers (Field) but will also have critical relationships with Call Control and Technical vetting teams with Field Services. The role will involve: * Capable of working independently and remotely, required to perform on site troubleshooting on a wide range of products in a software or hardware environment. * Proficient in the installation, configuration and support of Server/Desktop/EPOS environment and in addition, be able to connect and install client software for various networking platforms at various customer locations in the UK. * Ability to follow documented procedures and adhere to safety and ESD precautions at all times. * Be able to demonstrate strong problem solving techniques with the ability to adapt and learn on the job. * Develop, grow and maintain professional working relationships with all internal stakeholders Call Control, Tech Vetting teams. * Ensure process, procedural and contractual agreements are being followed correctly. * Endeavour to provide all customers with the best level of customer service and support. * Complete documentation including Field Service Call reports and Customer Checksheets and ensure these are returned within SLA timescales. * Work proactively with call allocators to ensure SLA's are met in the most economic way. * Have a solid understanding of customers SLA requirement and use initiative to ensure the expectation is met and exceeded * Any additional activity as directed by Senior Management Key Experience * Have an excellent working knowledge of Server/PC architecture, knowledge of Windows Operating systems, break fix and troubleshooting of Servers, Desktops, EPOS, Laptops, and Printers. * Manufacturer recognised accreditations, ie HP/IBM/Dell. Both Server and Desktop. * At least 6 years customer facing IT industry experience. * Capable of working independently on a wide range of products. * Excellent communication skills. * Excellent proven organisational and customer service skills. * Able to work under pressure. * Able to maintain a consistent high standard of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company standards and procedures at all times unless otherwise directed. * Maintain excellent customer relationships. * Maintain high levels of Punctuality, Communication, Attitude, Competence and Quality of Service * Maintain all appropriate Manufacturer Server Accreditations where app Senior Engineer main skills * MUST be able to obtain security clearances, BPSS & SC, (NPPV3 great to have but not essential) * X86 Server Hardware break fix Skills (can replace all components, upgrade Bios/firmware) * Laptop Hardware break fix skills (replace all components) * Must be able to hold Main vendor certifications on Servers & Laptops (Dell, HP, Lenovo) * Will form part of an on call rota covering 24*7*365 call outs Senior Engineer good to have experience/skills * Netapp - major advantage to hold this * Retail/Point of Sale (POS) Personal Attribute * Highly enthusiastic, approachable and self motivated to achieve targets. * Ability to prioritise workload effectively. * A Methodical and accurate approach to the job is critical. * Team focused - a genuine passion to deliver excellence through continuous development and improvement. * Be able to remain positive at all times and influence those around you. * Excellent communicator who can remain objective and focussed with Customers and Internal Agencies alike. * Good relationship management skills. * Previous Senior Field Engineer experience desirable. * Analytical, with exceptional attention to detail. * Innovative thinking, in terms of service quality and improvements * Full UK Driving Licence. In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Network Engineer, Aruba, Clearpass Guest, Certificates, Guest SSID, 1 Week, ASAP, £Good We are seeking an experienced Clearpass administrator to complete the setup of the guest web portal within Aruba Clearpass Guest, which will involve updating SSL certificates and re-configure the portal for the guest SSID's on each site. The customer has 2 sites based in Ireland that require appropriate connection to one another. To be successful in this role, you will need: - Extensive experience working with Aruba Clearpass Guest - Strong understanding of SSL certificates, in updating and managing them - Configuring web portals for guest access - The ability to work independently and manage your own workload - A proactive and problem-solving mindset - A strong attention to detail and a commitment to delivering high-quality solutions - Any relevant certifications in Aruba Clearpass would be advantageous If you have the skills and experience, please send your CV in for review.
22/04/2024
Project-based
Network Engineer, Aruba, Clearpass Guest, Certificates, Guest SSID, 1 Week, ASAP, £Good We are seeking an experienced Clearpass administrator to complete the setup of the guest web portal within Aruba Clearpass Guest, which will involve updating SSL certificates and re-configure the portal for the guest SSID's on each site. The customer has 2 sites based in Ireland that require appropriate connection to one another. To be successful in this role, you will need: - Extensive experience working with Aruba Clearpass Guest - Strong understanding of SSL certificates, in updating and managing them - Configuring web portals for guest access - The ability to work independently and manage your own workload - A proactive and problem-solving mindset - A strong attention to detail and a commitment to delivering high-quality solutions - Any relevant certifications in Aruba Clearpass would be advantageous If you have the skills and experience, please send your CV in for review.
People Source Consulting Ltd
Antrim, County Antrim
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
22/04/2024
Full time
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Lead Java Engineer - Belfast We have an exciting opportunity for a Java Lead with Financial Services experience to join a world leading brokerage client of ours. You can help steer a team of highly skilled computer scientists and Fixed Income professionals working on their business-critical Post Trade applications and platforms. This global financial services company are looking for someone with extensive experience of Java 11 as well as market knowledge of Fixed Income, Rates and Swaps. Ideally, you will have a good understanding of messaging systems, multi-threading, Docker and Spring & Hibernate. Your role will involve creating reusable services, low-latency systems and distributed applications. As such, you will need to be passionate about delivering high-quality software and new features for a high traffic brokerage. Experience: - Java 8/Java 11, with - Market knowledge, Fixed Income, Rates, Swaps - Multi-threading, MySQL, Spring and Hibernate experience - JSON, MQ Series, Solace, Tibco - AWS, Microservices and Ansible - low-latency expertise & exposure to distributed systems a plus - Docker, Windows 10, IntelliJ Based in the Belfast office (hybrid working), a salary of up to £110,000, plus bonus and benefits is available for a Lead who can come in and steer the ship and help continue to ship exceptional products to the financial markets. If this role sounds like it's a match for you, apply now - looking forward to speaking soon!
19/04/2024
Full time
Lead Java Engineer - Belfast We have an exciting opportunity for a Java Lead with Financial Services experience to join a world leading brokerage client of ours. You can help steer a team of highly skilled computer scientists and Fixed Income professionals working on their business-critical Post Trade applications and platforms. This global financial services company are looking for someone with extensive experience of Java 11 as well as market knowledge of Fixed Income, Rates and Swaps. Ideally, you will have a good understanding of messaging systems, multi-threading, Docker and Spring & Hibernate. Your role will involve creating reusable services, low-latency systems and distributed applications. As such, you will need to be passionate about delivering high-quality software and new features for a high traffic brokerage. Experience: - Java 8/Java 11, with - Market knowledge, Fixed Income, Rates, Swaps - Multi-threading, MySQL, Spring and Hibernate experience - JSON, MQ Series, Solace, Tibco - AWS, Microservices and Ansible - low-latency expertise & exposure to distributed systems a plus - Docker, Windows 10, IntelliJ Based in the Belfast office (hybrid working), a salary of up to £110,000, plus bonus and benefits is available for a Lead who can come in and steer the ship and help continue to ship exceptional products to the financial markets. If this role sounds like it's a match for you, apply now - looking forward to speaking soon!