Role Title: zOS CICS Specialist Location: Remote Clearance: N/A MUST BE MANDATED PAYE Role Details: What you will bring to the role; Good working knowledge of the SMP/E utility to install software on the Mainframe and provide evidence of your problem analysis and determination skills CICS Systems software installation, administration, maintenance, resource definitions and support CICS Production Support including out of hours troubleshooting support Providing technical assistance to Developers and Application Support Teams Project manage the delivery of services by other internal/external teams Design and develop new hardware and software technology solutions Lead and direct problem investigation and recovery in complex situations To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills: Relevant product knowledge including knowledge of CICS/TS 5.5, SMP/E, Omegamon, ACF2 or RACF, CICSPlex/SM Past working experience on relevant systems, ie CICS and third party product installation and support Availability to work the shift pattern required for this role, ie This team provides 24/7 support therefore you will be required to provide cover when fully competent in the Banks processes Experience working in relevant environment/s, ie Mainframe Sysplex experience is desirable but not essential Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered Planned projects and activities systematically in line with business priorities, using a variety of analysis and problem solving techniques Proven experience of successful project management, utilising relevant tools and techniques to ensure consistent delivery
28/03/2024
Project-based
Role Title: zOS CICS Specialist Location: Remote Clearance: N/A MUST BE MANDATED PAYE Role Details: What you will bring to the role; Good working knowledge of the SMP/E utility to install software on the Mainframe and provide evidence of your problem analysis and determination skills CICS Systems software installation, administration, maintenance, resource definitions and support CICS Production Support including out of hours troubleshooting support Providing technical assistance to Developers and Application Support Teams Project manage the delivery of services by other internal/external teams Design and develop new hardware and software technology solutions Lead and direct problem investigation and recovery in complex situations To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills: Relevant product knowledge including knowledge of CICS/TS 5.5, SMP/E, Omegamon, ACF2 or RACF, CICSPlex/SM Past working experience on relevant systems, ie CICS and third party product installation and support Availability to work the shift pattern required for this role, ie This team provides 24/7 support therefore you will be required to provide cover when fully competent in the Banks processes Experience working in relevant environment/s, ie Mainframe Sysplex experience is desirable but not essential Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered Planned projects and activities systematically in line with business priorities, using a variety of analysis and problem solving techniques Proven experience of successful project management, utilising relevant tools and techniques to ensure consistent delivery
Role Title: BM Z Storage Manager Duration: 6 months Location: Sheffield/Hybrid (2 days on site) Rate: £472/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Perform a Technical Project Management role for large zSeries infrastructure deployment and evergreening projects Setup automation to reduce manaual interventions in the Storage infrastructure Test new software and exploit functionality Consolidate and reduce infrastructure complexity Risk and Cost Management Ensure Service Quality Targets are met for offered platform services Business stakeholder management Vendor liaison and management zSeries Storage hardware/software design, configuration, testing, implementation and support Key Skills/requirements zSeries Storage Management/Engineering background preferred and/or experience to equivalent level Working and partnering with vendors (eg IBM, DELL, Broadcom) Supporting and/or leading technical management of large infrastructure deployment projects Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes Experience working with Agile working practices and tooling Experience and awareness of security, audit, risk and compliance within enterprise IT environment Hardware Technical Skills IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor Dino Software: T-rex, Terradon Rocket: CR+ Interchip: RTD Additional skills (optional) Knowledge of zSeries Systems Programming concepts and technologies Awareness of Network technologies and Dark Fibre concepts Awareness of newer or emerging technologies Awareness of IBM Virtual tape solutions (TS7700's) Experience of data centre migrations Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins Programing/Scripting languages: Rexx, Python, YAML All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
28/03/2024
Project-based
Role Title: BM Z Storage Manager Duration: 6 months Location: Sheffield/Hybrid (2 days on site) Rate: £472/d - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose/summary Perform a Technical Project Management role for large zSeries infrastructure deployment and evergreening projects Setup automation to reduce manaual interventions in the Storage infrastructure Test new software and exploit functionality Consolidate and reduce infrastructure complexity Risk and Cost Management Ensure Service Quality Targets are met for offered platform services Business stakeholder management Vendor liaison and management zSeries Storage hardware/software design, configuration, testing, implementation and support Key Skills/requirements zSeries Storage Management/Engineering background preferred and/or experience to equivalent level Working and partnering with vendors (eg IBM, DELL, Broadcom) Supporting and/or leading technical management of large infrastructure deployment projects Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes Experience working with Agile working practices and tooling Experience and awareness of security, audit, risk and compliance within enterprise IT environment Hardware Technical Skills IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor Dino Software: T-rex, Terradon Rocket: CR+ Interchip: RTD Additional skills (optional) Knowledge of zSeries Systems Programming concepts and technologies Awareness of Network technologies and Dark Fibre concepts Awareness of newer or emerging technologies Awareness of IBM Virtual tape solutions (TS7700's) Experience of data centre migrations Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins Programing/Scripting languages: Rexx, Python, YAML All profiles will be reviewed against the required skills and experience. Due to the high number of applications, we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Role Title: IBM Z Storage Specialist Location: Remote with occasional travel to Sheffield Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML
28/03/2024
Project-based
Role Title: IBM Z Storage Specialist Location: Remote with occasional travel to Sheffield Duration: 6 months MUST BE PAYE THROUGH UMBRELLA Role Description: IBM Z Storage Manager 1. IBM zSeries Storage Management skills 2. Strong Technical Project management skills 3. Experience of working in a large enterprise of HSBC scale and complexity Personal Experience - zSeries Storage Management/Engineering background preferred and/or experience to equivalent level - Working and partnering with vendors (eg IBM, DELL, Broadcom) - Supporting and/or leading technical management of large infrastructure deployment projects - Experience supporting large-scale enterprise IT environment and the Embedded controls within change, incident, and problem management processes - Experience working with Agile working practices and tooling - Experience and awareness of security, audit, risk and compliance within enterprise IT environment Personal Skills - Ability to work under pressure to deadlines - Strong work ethic - Collaborating with others and building a network - Strong interpersonal skills - Ability to pitch communications to a variety of stakeholders Hardware Technical Skills - IBM DS8K disk hardware installation design, upgrade and support skills including DSCLI Scripting and familiarity with HMC GUI - DELL DLM virtual tape (VTE with Data Domain) hardware installation design, upgrade and support skills with knowledge of GUI, NFS and Linux - Broadcom (Brocade) DCX hardware skills and FICON/FIBRE concepts and configuration. Set-up and utilising SanNav and Maps Software Technical Skills - IBM core knowledge: z/OS, TSO, SDSF, JCL, IDCAMS, IWS - IBM storage knowledge: DFHSM, DFDSS, ICKDSF, DFSMS (inc OAM), TDMF, GDPS, CSM - Broadcom (CA): CA1, CA Vantage, CA Disk, CA Allocate, CA View, Endeavor - Dino Software: T-rex, Terradon - Rocket: CR+ - Interchip: RTD Additional skills (optional) - Knowledge of zSeries Systems Programming concepts and technologies - Awareness of Network technologies and Dark Fibre concepts - Awareness of newer or emerging technologies - Awareness of IBM Virtual tape solutions (TS7700's) - Experience of data centre migrations - Knowledge of: GKLM, Spectrum Control and Storage insights and API exploitation - Knowledge of Ansible Automation Platform (AAP), GitHub, Jenkins - Programing/Scripting languages: Rexx, Python, YAML
Insight International (UK) Ltd.
Sheffield, Yorkshire
Role: z/OS Systems Programmer Location: Sheffield or Wakefield (100% Remote) Job Type: Permanent Job Description: The z/OS Systems Programmer should have technical, domain level and specialist skills to ensure that all the engineering services are operated, maintained and constantly upgraded as technology advances. There can be multiple functions within the job involving multiple products and technologies. Including but not limited to programming, support to maintain essential environmental conditions & analysis - creating functional/technical design solutions. The job holder may specialise in a single or combination of those functions/technologies. They will be involved in overseeing the deployment, planning, configuration & testing. Your responsibilities will include: Performance monitoring using Omegamon, RMF, SMF and Splunk Involvement in performance related task and projects - WLM, PR/SM changes Upgrading, maintaining and supporting the z/OS operating system Upgrading, maintaining and supporting ISV products particularly from the vendors; IBM and Broadcom The ideal candidate for this role will have the below experience and qualifications: Must have extensive experience of Mainframe systems programming. This is essential to the role Must have knowledge of a combination z/OS, SMP/E, TSO/ISPF, USS, SDSF, JCL, Rexx. Must have knowledge of IBM and Broadcom products and be able to work independently. Must have excellent problem determination skills and be a true team player. You will be required to provide off hours support for the implementation of software changes and support for other projects requiring software expertise and be part of an on-call rota Set and achieved challenging short, medium and long term goals which exceeded the standards in their field Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same Have some experience of creating and deploying comprehensive business/operating plans which consistently deliver desired results A comprehensive understanding of risk management and proven experience of ensuring own and others' compliance with relevant regulatory processes In addition to the details listed above, the ideal candidate should have the following complimentary skills (although these are not essential): Assembler, Automation, Job Scheduling, ACF2/RACF, GDPS, SAS and MXG skills
28/03/2024
Role: z/OS Systems Programmer Location: Sheffield or Wakefield (100% Remote) Job Type: Permanent Job Description: The z/OS Systems Programmer should have technical, domain level and specialist skills to ensure that all the engineering services are operated, maintained and constantly upgraded as technology advances. There can be multiple functions within the job involving multiple products and technologies. Including but not limited to programming, support to maintain essential environmental conditions & analysis - creating functional/technical design solutions. The job holder may specialise in a single or combination of those functions/technologies. They will be involved in overseeing the deployment, planning, configuration & testing. Your responsibilities will include: Performance monitoring using Omegamon, RMF, SMF and Splunk Involvement in performance related task and projects - WLM, PR/SM changes Upgrading, maintaining and supporting the z/OS operating system Upgrading, maintaining and supporting ISV products particularly from the vendors; IBM and Broadcom The ideal candidate for this role will have the below experience and qualifications: Must have extensive experience of Mainframe systems programming. This is essential to the role Must have knowledge of a combination z/OS, SMP/E, TSO/ISPF, USS, SDSF, JCL, Rexx. Must have knowledge of IBM and Broadcom products and be able to work independently. Must have excellent problem determination skills and be a true team player. You will be required to provide off hours support for the implementation of software changes and support for other projects requiring software expertise and be part of an on-call rota Set and achieved challenging short, medium and long term goals which exceeded the standards in their field Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences Built effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same Have some experience of creating and deploying comprehensive business/operating plans which consistently deliver desired results A comprehensive understanding of risk management and proven experience of ensuring own and others' compliance with relevant regulatory processes In addition to the details listed above, the ideal candidate should have the following complimentary skills (although these are not essential): Assembler, Automation, Job Scheduling, ACF2/RACF, GDPS, SAS and MXG skills
Fruition IT Resources Limited
Sheffield, Yorkshire
Finance Systems Analyst - Concur Up to £33,000 Sheffield - Hybrid A global corporate services organisation are looking for a Concur Systems Analyst to join their team, taking part in upcoming pivotal projects and the international roll out of Concurs Expense and Invoice system. You will also be responsible for the day to day administration and system related processes for Concur. Responsibilities include: * Day to day support of Concur Invoices and Expenses system * Manual configuration of the system * Offer functional expertise to ensure the optimum design, build, delivery and maintenance of Concur Expensive and Invoice system * Provide user training for the system Experience Required * Strong Concur Expenses & Invoice system experience (3+ years) * Functional knowledge of Financials in the following modules: invoices & expenses * Strong analytical skills * Strong communication skills * A fast learner with an attention to detail Please apply to this advert for consideration. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
27/03/2024
Full time
Finance Systems Analyst - Concur Up to £33,000 Sheffield - Hybrid A global corporate services organisation are looking for a Concur Systems Analyst to join their team, taking part in upcoming pivotal projects and the international roll out of Concurs Expense and Invoice system. You will also be responsible for the day to day administration and system related processes for Concur. Responsibilities include: * Day to day support of Concur Invoices and Expenses system * Manual configuration of the system * Offer functional expertise to ensure the optimum design, build, delivery and maintenance of Concur Expensive and Invoice system * Provide user training for the system Experience Required * Strong Concur Expenses & Invoice system experience (3+ years) * Functional knowledge of Financials in the following modules: invoices & expenses * Strong analytical skills * Strong communication skills * A fast learner with an attention to detail Please apply to this advert for consideration. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
A Senior Electronics Design Engineer is now needed for my Sheffield based client working on unique technology and working at their Headquarters. As their Senior Electronic Design Engineer you will be playing a pivotal role in the design and development of their products working through the full life cycle from concept through to production. You will be responsible for designing and implementing electronic systems to meet customer requirements and leasing with the firmware and software team. As this role is for a Senior Engineer you will also be expected to mentor/help guide with junior engineers who certainly will value your knowledge and experience, working in a friendly and welcoming environment. This role is ideally based on site with core hours/flexible working. Core skills include:- Electronic Design Analogue/digital/Mixed Circuitry Schematics Verification Leasing with the software teams for integration of hardware Debugging Validation testing PCB Layout Altium Design for EMC Desirable skills include:- SMPS Communication protocols Power Electronics DFMEA Do not worry if you don't have every skill listed the company are really interested in passionate Engineers so please do not hesitate to get in touch, as it would be great to hear from you. I appreciate that you may not have all of the skills listed but if you feel this may be suitable lets have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
27/03/2024
Full time
A Senior Electronics Design Engineer is now needed for my Sheffield based client working on unique technology and working at their Headquarters. As their Senior Electronic Design Engineer you will be playing a pivotal role in the design and development of their products working through the full life cycle from concept through to production. You will be responsible for designing and implementing electronic systems to meet customer requirements and leasing with the firmware and software team. As this role is for a Senior Engineer you will also be expected to mentor/help guide with junior engineers who certainly will value your knowledge and experience, working in a friendly and welcoming environment. This role is ideally based on site with core hours/flexible working. Core skills include:- Electronic Design Analogue/digital/Mixed Circuitry Schematics Verification Leasing with the software teams for integration of hardware Debugging Validation testing PCB Layout Altium Design for EMC Desirable skills include:- SMPS Communication protocols Power Electronics DFMEA Do not worry if you don't have every skill listed the company are really interested in passionate Engineers so please do not hesitate to get in touch, as it would be great to hear from you. I appreciate that you may not have all of the skills listed but if you feel this may be suitable lets have a chat and go from there. Please send your CV to (see below). Alternatively if you know someone who would be ideal for this role help them out and point them in my direction as we do offer referral fees WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003.
Job Title: Oracle Cloud HCM Reporting Consultant Location: Sheffield Start Date: April Job Type: Contract We are seeking an experienced Oracle Cloud Reporting Specialist with expertise in HR MI analysis and support. The ideal candidate will have extensive experience in generating reports and utilizing the Fusion Analytics Warehouse (FAW) tool within the Oracle Cloud environment. Responsibilities: Utilize Oracle Cloud reporting tools to generate HR Management Information (MI) reports. Provide support for HR reporting needs, troubleshooting issues as they arise. Demonstrate expertise in the Fusion Analytics Warehouse (FAW) tool to develop customised reports and dashboards. Conduct business training sessions to educate users on report functionality and best practices. Proactively identify opportunities to enhance reporting capabilities and streamline processes. Collaborate with stakeholders to understand reporting requirements and recommend solutions. Take initiative in reshaping reporting strategies to better align with organisational goals and objectives. Qualifications: Proven experience working with Oracle Cloud reporting tools and Fusion Analytics Warehouse (FAW). Strong analytical skills with the ability to interpret data and generate actionable insights. Excellent communication and interpersonal skills, with the ability to effectively train and support end-users. Proactive self-starter with the ability to work independently and prioritise tasks effectively. Ability to adapt to changing priorities and thrive in a fast-paced environment. Experience in HR reporting and analysis is highly preferred. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
27/03/2024
Project-based
Job Title: Oracle Cloud HCM Reporting Consultant Location: Sheffield Start Date: April Job Type: Contract We are seeking an experienced Oracle Cloud Reporting Specialist with expertise in HR MI analysis and support. The ideal candidate will have extensive experience in generating reports and utilizing the Fusion Analytics Warehouse (FAW) tool within the Oracle Cloud environment. Responsibilities: Utilize Oracle Cloud reporting tools to generate HR Management Information (MI) reports. Provide support for HR reporting needs, troubleshooting issues as they arise. Demonstrate expertise in the Fusion Analytics Warehouse (FAW) tool to develop customised reports and dashboards. Conduct business training sessions to educate users on report functionality and best practices. Proactively identify opportunities to enhance reporting capabilities and streamline processes. Collaborate with stakeholders to understand reporting requirements and recommend solutions. Take initiative in reshaping reporting strategies to better align with organisational goals and objectives. Qualifications: Proven experience working with Oracle Cloud reporting tools and Fusion Analytics Warehouse (FAW). Strong analytical skills with the ability to interpret data and generate actionable insights. Excellent communication and interpersonal skills, with the ability to effectively train and support end-users. Proactive self-starter with the ability to work independently and prioritise tasks effectively. Ability to adapt to changing priorities and thrive in a fast-paced environment. Experience in HR reporting and analysis is highly preferred. If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
26/03/2024
Full time
Technical Team Leader Place of work: On-site - Sheffield, UK Duration: Permanent Hours of work: Shift rotation - 2 day shifts from 6am - 6pm + 2 night shifts from 6pm-6am + 4 days off About the Company and the Role: Auxilion is a leading provider of IT outsourcing and IT managed service solutions for global IT service providers. As part of the Auxilion Group you will work closely with the in-house team to provide the best customer experience that the client requires. The role is for a 3rd Line technical engineer with proven leadership skills. The role will involve managing all incidents and requests through their full life cycle and feeding into the wider technical team. You will be managing a team of 2/3 Infrastructure engineers on a rotating 12-hour shift to deliver the best service possible within the contractual SLAs. There is a high level of communication skill required in this role, dealing with your team directly, handing over to the next Team leader and more importantly, individuals across the wider technical team. Position Responsibilities: Manage Incidents & Requests ensuring SLA Performance against KPIs. Ensure accurate and up to date information is recorded against all tickets. Ensure daily checks are performed correctly and in a timely manner. Be aware of ongoing escalations Be aware of current Major incidents. Manage P1 and P2 Incidents, keeping service managers informed and escalating if required. Technical Competencies: 3rd level technical service experience level is a must. Working with Azure, Office 365, Hyper-V, VMware, SimpliVity, Intune, VMWare Horizons, Citrix, Azure Desktop, and RDS environments Prior experience in a 24 x 7 Network Operations Centre/Service Desk Environment Excellent problem-solving skills Excellent communication skills (Communication to customers verbal and written is mandatory) 2-5 years' Experience with Windows Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and responsibility for your workload. Helpful and approachable attitude. Excellent time management skills. Ideally, you'll have had at least 12 months experience managing people, including day to day management eg absences, holidays, performance reviews. Mentoring junior colleagues and be responsible for career development Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and the development of people in our DNA. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Concur Developer My Yorkshire based client is looking to recruit a Developer/Analyst with proven expertise in Concur. Taking ownership of the day to day administration and system related processes for the Concur expense and invoice system, the Developer/Analyst will handle functional, administrative and technical support aspects of the Concur system. Within this role, the Concur Analyst Developer will: Assist with project work and country implementations Demonstrate technical and functional knowledge of the Concur system to perform administrative tasks, configure audit rules, general ledger account changes and system extracts Provide best practice advice Investigate system issues and testing fixes liaising with the SAP support teams accordingly Liaise with third party suppliers Investigate and troubleshoot system issues, mitigating risk Perform regular system healthchecks Advise, guide and train users regarding system functionality. Run detailed reports within the Concur Cognos Reporting Tool Technically, the Concur Developer will possess the following: Proven understanding of Concur - Accounts Payables, Invoice Management, Expense Management and Legal Billing processes. Proven knowledge of ERP - ideally SAP S/4 Hana Experience of Microsoft SQL Databases, IT Group policies and ServiceNow Knowledge of Master Data, contract and processing, pricing and billing. In return, you will be offered an attractive salary and benefits package
26/03/2024
Full time
Concur Developer My Yorkshire based client is looking to recruit a Developer/Analyst with proven expertise in Concur. Taking ownership of the day to day administration and system related processes for the Concur expense and invoice system, the Developer/Analyst will handle functional, administrative and technical support aspects of the Concur system. Within this role, the Concur Analyst Developer will: Assist with project work and country implementations Demonstrate technical and functional knowledge of the Concur system to perform administrative tasks, configure audit rules, general ledger account changes and system extracts Provide best practice advice Investigate system issues and testing fixes liaising with the SAP support teams accordingly Liaise with third party suppliers Investigate and troubleshoot system issues, mitigating risk Perform regular system healthchecks Advise, guide and train users regarding system functionality. Run detailed reports within the Concur Cognos Reporting Tool Technically, the Concur Developer will possess the following: Proven understanding of Concur - Accounts Payables, Invoice Management, Expense Management and Legal Billing processes. Proven knowledge of ERP - ideally SAP S/4 Hana Experience of Microsoft SQL Databases, IT Group policies and ServiceNow Knowledge of Master Data, contract and processing, pricing and billing. In return, you will be offered an attractive salary and benefits package
SAP Finance Analyst - Accounts Payable Whitehall Resources have a fantastic opportunity for a SAP Finance Analyst to support one of our clients, a multinational organisation. The required candidate will be an SAP FICO and Accounts Payable specialist and will be required to evaluate and drive the successful change of Finance processes. Do you have? Previous experience working within an SAP FICO Support/Analysis role, mapping issues and supporting users Strong Functional experience within the FICO space A good understanding of Accounts Payable, Invoicing and Expenses Previous experience working within a global Matrix environment Hands-on S/4 HANA experience? Desirable but not a deal breaker! A certified Accountant OR a strong Accounting background Excellent communication skills Do you want to? Work for an industry-leading business? Play a part in a highly ambitious and exciting transformation project? Receive excellent remuneration? All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
25/03/2024
Full time
SAP Finance Analyst - Accounts Payable Whitehall Resources have a fantastic opportunity for a SAP Finance Analyst to support one of our clients, a multinational organisation. The required candidate will be an SAP FICO and Accounts Payable specialist and will be required to evaluate and drive the successful change of Finance processes. Do you have? Previous experience working within an SAP FICO Support/Analysis role, mapping issues and supporting users Strong Functional experience within the FICO space A good understanding of Accounts Payable, Invoicing and Expenses Previous experience working within a global Matrix environment Hands-on S/4 HANA experience? Desirable but not a deal breaker! A certified Accountant OR a strong Accounting background Excellent communication skills Do you want to? Work for an industry-leading business? Play a part in a highly ambitious and exciting transformation project? Receive excellent remuneration? All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description. Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.
Opus Recruitment Solutions Ltd
Sheffield, Yorkshire
Fullstack Developer/Sheffield/Hospitality/SaaS/PHP/Laravel/Vue.js/Nuxt.sj/AWS/REST APIs/GraphQL Are you looking to gain more of a voice in your next role? Somewhere that wants to hear from everybody in the company? Or perhaps you are looking for a company that is passionate about diversifying the tech world?! If so, then this is the role for you! I have just teamed up with an awesome company that work alongside companies in the hospitality industry providing CRM's, email marketing and gift card platforms to increase brand engagement and loyalty! They are on the lookout for a Fullstack Developer to come and join their amazing development team as they look to capitalise on their growth from last year! They are ideally looking for someone who has some experience mentoring junior developers as well as architecting systems. Within the role there would be opportunities to work on Greenfield projects as well as adding new features to their existing system. The ideal candidate will have experience working with: PHP Laravel Vue.js Some of the benefits of the role include: £60,000 salary (DOE) 25 days holiday + bank 2 days a month dedicated to learning new technologies Private health insurance Cycle to work scheme Hybrid work to their Sheffield office Sounds interesting?! If this is the role for you or for someone you know please direct them my way! Either apply below or send a copy of your CV to (see below) and I will be in touch! Fullstack Developer/Sheffield/Hospitality/SaaS/PHP/Laravel/Vue.js/Nuxt.sj/AWS/REST APIs/GraphQL
22/03/2024
Full time
Fullstack Developer/Sheffield/Hospitality/SaaS/PHP/Laravel/Vue.js/Nuxt.sj/AWS/REST APIs/GraphQL Are you looking to gain more of a voice in your next role? Somewhere that wants to hear from everybody in the company? Or perhaps you are looking for a company that is passionate about diversifying the tech world?! If so, then this is the role for you! I have just teamed up with an awesome company that work alongside companies in the hospitality industry providing CRM's, email marketing and gift card platforms to increase brand engagement and loyalty! They are on the lookout for a Fullstack Developer to come and join their amazing development team as they look to capitalise on their growth from last year! They are ideally looking for someone who has some experience mentoring junior developers as well as architecting systems. Within the role there would be opportunities to work on Greenfield projects as well as adding new features to their existing system. The ideal candidate will have experience working with: PHP Laravel Vue.js Some of the benefits of the role include: £60,000 salary (DOE) 25 days holiday + bank 2 days a month dedicated to learning new technologies Private health insurance Cycle to work scheme Hybrid work to their Sheffield office Sounds interesting?! If this is the role for you or for someone you know please direct them my way! Either apply below or send a copy of your CV to (see below) and I will be in touch! Fullstack Developer/Sheffield/Hospitality/SaaS/PHP/Laravel/Vue.js/Nuxt.sj/AWS/REST APIs/GraphQL
Service Desk Team Lead The Service Desk Team Lead is responsible for the management of the SOC team based on site in the Auxilion offices in Sheffield. The Service Desk team provides L1 end user support across multiple customers. Provides high quality customer support services and technical assistance with a high level of accurate diagnosis and resolution. If you're passionate about technology and adept at troubleshooting complex systems and want to gain experience on wide range of technologies this is the role for you. This position is full time on site in our City Centre offices based in Sheffield. Monday to Friday What will you be doing: Oversee the delivery of IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs). Lead and motivate a team of service desk support analysts, providing guidance, coaching, and support to ensure high levels of productivity, performance, and morale. Foster a customer-centric culture within the team, emphasizing the importance of delivering excellent customer service and maintaining strong relationships with clients. Monitor customer feedback and satisfaction levels, taking proactive measures to address any concerns or issues. Identify opportunities for process improvements and optimisation within the service desk operation. Develop and implement strategies to streamline workflows, enhance efficiency, and maximise productivity. Develop and implement training programs and initiatives to enhance the technical skills and knowledge of team members. Provide ongoing coaching and support to facilitate professional growth and development. Monitor team performance and key performance indicators (KPIs), such as first call resolution rate, average response time, and customer satisfaction scores. Take corrective actions as needed to address performance gaps and ensure SLAs are met. Manage escalations and complex issues, providing guidance and support to team members as needed to ensure timely resolution and customer satisfaction. Ensure maintenance of accurate records of incidents, service requests, and resolutions in the service desk ticketing system. Generate regular reports and analytics to track performance metrics and identify trends or areas for improvement. Contribute actively to the on-boarding of new customers ensuring sufficient knowledge transfer is arranged for the support team. Line management of all team members ensuring that development plans are in place for all team members, carrying out performance evaluations, promotions, hiring and disciplinary responsibilities. What experience will you have: Experience supporting O365, Exchange, Azure, Active Directory. Strong working knowledge of Microsoft Office 2007/2013/Office 365 Experience of working with Microsoft Windows environments including Windows 10/11 and applications. Prefer Azure fundamentals or Azure Administration certifications 2-3 years team lead or team management experience. Experience creating rotas, conducting performance reviews and creating development plans. Experience of working in a helpdesk/deskside environment. Ability to cope with pressures of peak workloads, short deadlines. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work collaboratively in a team environment. Experience representing the service desk during monthly reviews. ITIL-foundation certified will be advantageous. Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and development of people in our DNA. We have an excellent training programme in place to enable you to provide world class technical support. We also provide Company paid industrial certifications & Progression opportunities. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
22/03/2024
Full time
Service Desk Team Lead The Service Desk Team Lead is responsible for the management of the SOC team based on site in the Auxilion offices in Sheffield. The Service Desk team provides L1 end user support across multiple customers. Provides high quality customer support services and technical assistance with a high level of accurate diagnosis and resolution. If you're passionate about technology and adept at troubleshooting complex systems and want to gain experience on wide range of technologies this is the role for you. This position is full time on site in our City Centre offices based in Sheffield. Monday to Friday What will you be doing: Oversee the delivery of IT support services, including incident management, problem resolution, and service request fulfilment, ensuring timely and effective resolution of issues in accordance with established service level agreements (SLAs). Lead and motivate a team of service desk support analysts, providing guidance, coaching, and support to ensure high levels of productivity, performance, and morale. Foster a customer-centric culture within the team, emphasizing the importance of delivering excellent customer service and maintaining strong relationships with clients. Monitor customer feedback and satisfaction levels, taking proactive measures to address any concerns or issues. Identify opportunities for process improvements and optimisation within the service desk operation. Develop and implement strategies to streamline workflows, enhance efficiency, and maximise productivity. Develop and implement training programs and initiatives to enhance the technical skills and knowledge of team members. Provide ongoing coaching and support to facilitate professional growth and development. Monitor team performance and key performance indicators (KPIs), such as first call resolution rate, average response time, and customer satisfaction scores. Take corrective actions as needed to address performance gaps and ensure SLAs are met. Manage escalations and complex issues, providing guidance and support to team members as needed to ensure timely resolution and customer satisfaction. Ensure maintenance of accurate records of incidents, service requests, and resolutions in the service desk ticketing system. Generate regular reports and analytics to track performance metrics and identify trends or areas for improvement. Contribute actively to the on-boarding of new customers ensuring sufficient knowledge transfer is arranged for the support team. Line management of all team members ensuring that development plans are in place for all team members, carrying out performance evaluations, promotions, hiring and disciplinary responsibilities. What experience will you have: Experience supporting O365, Exchange, Azure, Active Directory. Strong working knowledge of Microsoft Office 2007/2013/Office 365 Experience of working with Microsoft Windows environments including Windows 10/11 and applications. Prefer Azure fundamentals or Azure Administration certifications 2-3 years team lead or team management experience. Experience creating rotas, conducting performance reviews and creating development plans. Experience of working in a helpdesk/deskside environment. Ability to cope with pressures of peak workloads, short deadlines. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work collaboratively in a team environment. Experience representing the service desk during monthly reviews. ITIL-foundation certified will be advantageous. Our Company, Auxilion - About Us Work matters. It's where we spend a third of our lives. At Auxilion we strive to be a great place to work, with career opportunities and development of people in our DNA. We have an excellent training programme in place to enable you to provide world class technical support. We also provide Company paid industrial certifications & Progression opportunities. Our competitive advantage is how we support our clients on their journey. Our people have a passion for their work, our culture and values. Whether your focus is technical, sales, finance or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.