LA International Computer Consultants Ltd
Milton Keynes, Buckinghamshire
We have a requirement for a DV Cleared Senior Operations Analyst. This role is responsible for delivery of front line IT service delivery. Responding to alerts from the IT estate, or targeting first contact resolution of customer incidents and service requests on a rotating 24/7 Shift basis. Key Responsibilities will include: * Work as part of a team of Operations Analysts to ensure services are delivered within SLAs; * Monitor and manage resolver group queue stack, ensuring tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groups; * Perform in-depth technical investigation, diagnosis and resolution of incidents and service requests that could not be resolved by 1st line Analysts; * Assist other teams, as directed, to control and manage service issues, problems and incidents. * Compile technical documentation on known issues/errors, workarounds and permanent fixes to the central knowledgebase; * Access Control the Building Security system, Key/Password issuing process and Permit to Work in the Data Centres; * Ensure continuity of handling across all shifts through appropriate communication and handover; * Follow business processes and comply with all governance requirements; * Provide go-ahead approval and capture completion for all change activities; * Manage end user's expectations throughout the life cycle of the Incident or Service Request; * Liaise with a Problem Manager, Incident Manager and resolver groups to give and receive information and advice to support resolution; * Technical liaison with 3rd party vendors throughout the duration of an incident. Essential Skills include: * Demonstrable record of delivering results and meeting targets. * Good analytical skills and the ability to develop solutions with focus on customer needs. * Effective verbal and written communication skills at all levels. * Ability to build and maintain customer relationships and exceed expectations. * Strong analytical skills. Ability to create, interpret and present data effectively. * Sound level of technical WINTEL understanding. * Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs; * Experience working in a secure environment * Managing Modern Desktops - MD 101 * Microsoft Certified: Azure Fundamentals (AZ-900) * Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 * 365 Desktop (Intune/EPM) Cloud experience * Apple Mobile Phone/Apple Business Manager experience LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
25/04/2024
Project-based
We have a requirement for a DV Cleared Senior Operations Analyst. This role is responsible for delivery of front line IT service delivery. Responding to alerts from the IT estate, or targeting first contact resolution of customer incidents and service requests on a rotating 24/7 Shift basis. Key Responsibilities will include: * Work as part of a team of Operations Analysts to ensure services are delivered within SLAs; * Monitor and manage resolver group queue stack, ensuring tickets are continually updated with progress and/or are appropriately escalated (functional escalation) between resolver groups; * Perform in-depth technical investigation, diagnosis and resolution of incidents and service requests that could not be resolved by 1st line Analysts; * Assist other teams, as directed, to control and manage service issues, problems and incidents. * Compile technical documentation on known issues/errors, workarounds and permanent fixes to the central knowledgebase; * Access Control the Building Security system, Key/Password issuing process and Permit to Work in the Data Centres; * Ensure continuity of handling across all shifts through appropriate communication and handover; * Follow business processes and comply with all governance requirements; * Provide go-ahead approval and capture completion for all change activities; * Manage end user's expectations throughout the life cycle of the Incident or Service Request; * Liaise with a Problem Manager, Incident Manager and resolver groups to give and receive information and advice to support resolution; * Technical liaison with 3rd party vendors throughout the duration of an incident. Essential Skills include: * Demonstrable record of delivering results and meeting targets. * Good analytical skills and the ability to develop solutions with focus on customer needs. * Effective verbal and written communication skills at all levels. * Ability to build and maintain customer relationships and exceed expectations. * Strong analytical skills. Ability to create, interpret and present data effectively. * Sound level of technical WINTEL understanding. * Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs; * Experience working in a secure environment * Managing Modern Desktops - MD 101 * Microsoft Certified: Azure Fundamentals (AZ-900) * Microsoft 365 Certified: Modern Desktop Administrator Associate MD 100 * 365 Desktop (Intune/EPM) Cloud experience * Apple Mobile Phone/Apple Business Manager experience LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.
I am currently looking for a Product Engineer (Electrical) for an automotive client based in Milton Keynes on a contract basis. Here are the key details: Job Type: Contract - initial 9 months with likely extensions ( INSIDE OF IR35 ) Rate: £35-40 p/h Location: Milton Keynes - 2 days a week on site Key Tasks: Own Design and Release of Electrical Commodities and Electrical Components across various Battery programs Central point of coordination and decision making between product line engineers, customer teams, systems engineers, purchasing, suppliers and manufacturing About You: Experience of complex Electrical Distribution and Electrical Automotive Systems Experience in specifying and designing automotive/battery pack low voltage, high voltage and control hardware Degree in relevant Engineering discipline with a minimum 5 years relevant experience If you are interested then please send me your CV and I will be in touch. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive Recruitment Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
24/04/2024
Project-based
I am currently looking for a Product Engineer (Electrical) for an automotive client based in Milton Keynes on a contract basis. Here are the key details: Job Type: Contract - initial 9 months with likely extensions ( INSIDE OF IR35 ) Rate: £35-40 p/h Location: Milton Keynes - 2 days a week on site Key Tasks: Own Design and Release of Electrical Commodities and Electrical Components across various Battery programs Central point of coordination and decision making between product line engineers, customer teams, systems engineers, purchasing, suppliers and manufacturing About You: Experience of complex Electrical Distribution and Electrical Automotive Systems Experience in specifying and designing automotive/battery pack low voltage, high voltage and control hardware Degree in relevant Engineering discipline with a minimum 5 years relevant experience If you are interested then please send me your CV and I will be in touch. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Progressive Recruitment Progressive Recruitment, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom | Partnership Number | OC387148 England and Wales
Field Engineer - 2nd/3rd Line - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance 2nd/3rd Line Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2nd Line experience * Experience working with Routers, Switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Administer Office 365, including tasks like user account creations, Azure AD, Exchange, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Field service deliverables, * Deploying POS (Point of Sales) infrastructures in catering environments for large-scale corporate clients, offering support to the POS provider as needed. * Setting up DSL & 4G-LTE Routers, Switches, WiFi Access Points, PoE injectors, and patching communication cabinets. * Tackling issues with existing POS (Point of Sales) infrastructures. * Troubleshooting DSL & 4G-LTE Routers, Switches, WiFi Access Points, and patching communication cabinets. Conducting pre-installation site audits to collect data on demarcation points, cellular data coverage testing, communication room inspections, IT hardware installation locations, and cabling needs. * Generating detailed client reports. * Participating in project meetings via Teams. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
23/04/2024
Full time
Field Engineer - 2nd/3rd Line - Milton Keynes Onsite 5 days per week - £35,000 + £2,600 car allowance 2nd/3rd Line Field Engineer require for a leading client based in Milton Keynes. My client is currently seeking a Network Field Engineer to come on board to provide support for Microsoft environments across various industries, including legal, real estate, logistics, manufacturing, and more. The role involves regular fieldwork to assist ongoing client projects, with the office-to-field-based ratio varying depending on client needs. Responsibilities include managing installations, maintenance, and troubleshooting of Windows 10/11 OS on laptops and desktops. Key skills: * Previous 2nd Line experience * Experience working with Routers, Switches and wireless access points * Manage responsibilities associated with installing, maintaining, and troubleshooting Windows 10/11 OS on laptops and desktops. * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Offer assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices. * Administer Office 365, including tasks like user account creations, Azure AD, Exchange, etc. * Oversee various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA. Field service deliverables, * Deploying POS (Point of Sales) infrastructures in catering environments for large-scale corporate clients, offering support to the POS provider as needed. * Setting up DSL & 4G-LTE Routers, Switches, WiFi Access Points, PoE injectors, and patching communication cabinets. * Tackling issues with existing POS (Point of Sales) infrastructures. * Troubleshooting DSL & 4G-LTE Routers, Switches, WiFi Access Points, and patching communication cabinets. Conducting pre-installation site audits to collect data on demarcation points, cellular data coverage testing, communication room inspections, IT hardware installation locations, and cabling needs. * Generating detailed client reports. * Participating in project meetings via Teams. Interested? Please submit your updated CV to Lewis Rushton at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy
Pertemps Network Group
Milton Keynes, Buckinghamshire
Solutions Architect - MS Azure/MS Full Dev Stack - Flex Hybrid Working/Milton Keynes - £69K + Benefits Due to growth our clients Architecture team are expanding with either an experienced Solution Architect or Senior Software Developer who is looking to step up into transitioning into a Solution Architect role. If you have the experience and confidence to drive solutions and can effectively influence innovation and change. This role requires extensive knowledge of the Microsoft Azure cloud platform, the Microsoft development stack and related technologies surrounding the .NET framework, with focus on best practice and the latest cloud design patterns - if that's you then read on! To apply you should have the following skills and experience: Experience in the design of Azure cloud applications and the methods used to analyze and documents architectures. Expert in software architecture and defining cloud solutions. Knowledge of Azure Cloud architecture, components, and services including security, high availability, disaster recovery and performance tuning Knowledge of Azure cloud design patterns, application migration and modernization approaches Extensive commercial software development knowledge in cloud and on-premise environments Advanced knowledge of software design patterns Advanced knowledge of OO design principles and techniques Ability to persuaded and influence both internal and external stakeholders. Logical thinker, able to diagnose, troubleshoot and co-ordinate resolution of complex technical issues in a pressured environment. Nurture, support and encourage the development teams to ensure they stay engaged with the technical vision Have a can-do attitude with the ability to manage your own time Be inquisitive and eager to research and learn new and emerging technologies Provide architectural leadership, driving solution implementations through to successful delivery. Solid commercial acumen Be a strong team player Fantastic organisation and team to work in, snapshot of benefits include: 35 hour week, excellent contributory pension (up to 11.5%), up to 30 days leave, Life Assurance & BUPA PMI etc. Teams interviews ASAP, 2 stage process to offer. Start ASAP. Stuart Graham (see below)
23/04/2024
Full time
Solutions Architect - MS Azure/MS Full Dev Stack - Flex Hybrid Working/Milton Keynes - £69K + Benefits Due to growth our clients Architecture team are expanding with either an experienced Solution Architect or Senior Software Developer who is looking to step up into transitioning into a Solution Architect role. If you have the experience and confidence to drive solutions and can effectively influence innovation and change. This role requires extensive knowledge of the Microsoft Azure cloud platform, the Microsoft development stack and related technologies surrounding the .NET framework, with focus on best practice and the latest cloud design patterns - if that's you then read on! To apply you should have the following skills and experience: Experience in the design of Azure cloud applications and the methods used to analyze and documents architectures. Expert in software architecture and defining cloud solutions. Knowledge of Azure Cloud architecture, components, and services including security, high availability, disaster recovery and performance tuning Knowledge of Azure cloud design patterns, application migration and modernization approaches Extensive commercial software development knowledge in cloud and on-premise environments Advanced knowledge of software design patterns Advanced knowledge of OO design principles and techniques Ability to persuaded and influence both internal and external stakeholders. Logical thinker, able to diagnose, troubleshoot and co-ordinate resolution of complex technical issues in a pressured environment. Nurture, support and encourage the development teams to ensure they stay engaged with the technical vision Have a can-do attitude with the ability to manage your own time Be inquisitive and eager to research and learn new and emerging technologies Provide architectural leadership, driving solution implementations through to successful delivery. Solid commercial acumen Be a strong team player Fantastic organisation and team to work in, snapshot of benefits include: 35 hour week, excellent contributory pension (up to 11.5%), up to 30 days leave, Life Assurance & BUPA PMI etc. Teams interviews ASAP, 2 stage process to offer. Start ASAP. Stuart Graham (see below)
I am now working closely with an organisation who supplies packaging machinery to the corrugated industry. Role involves installing, commissioning and removing machinery at customer sites across the country and internationally. Requires frequent travel and staying away from home, occasionally including weekends. Preferred skills: Experience in the corrugated industry Control panel building, wiring & testing HMI and PLC programming Job benefits include: Competitive pay with overtime rates PPE and workwear provided Allowances for food and accommodation while travelling Company vehicle and credits cards Health insurance, gym membership and pension after qualifying period
19/04/2024
Full time
I am now working closely with an organisation who supplies packaging machinery to the corrugated industry. Role involves installing, commissioning and removing machinery at customer sites across the country and internationally. Requires frequent travel and staying away from home, occasionally including weekends. Preferred skills: Experience in the corrugated industry Control panel building, wiring & testing HMI and PLC programming Job benefits include: Competitive pay with overtime rates PPE and workwear provided Allowances for food and accommodation while travelling Company vehicle and credits cards Health insurance, gym membership and pension after qualifying period